Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Trip To MUC On UA/LH (Lots And Lots Of Pics)  
User currently offlinebuck3y3nut From United States of America, joined Jul 2006, 876 posts, RR: 0
Posted (3 years 5 months 4 days 14 hours ago) and read 15749 times:

I N T R O D U C T I O N

Our company manufactures a lot of material that eventually ends up at Airbus. So when my manager told me that we were to go to Munich to hold talks with an Airbus supplier, I was very very happy. This would be my first trip to Munich and also get an opportunity to head out towards Innsbruck & Salzburg. Moreover, I would get to try out some of the famous local beers of Munich. I would be traveling on United on the way to Munich and the return leg was on Lufthansa, which would be a first for me. My itinerary was to be CLE-ORD-MUC-IAD-CLE

F L I G H T E X P E R I E N C E

Flight 1




So November 4th, I had to go into work for a couple of meetings and we would leave by 1:30 pm so that we could make it to CLE in time. I had already checked in online and economy plus seating was no longer available on this flight. I was waitlisted for an upgrade, but upon getting to the airport, I found out that the flight was 100% full. So after lunch and my meeting, we made our final checklist and were out of the office by 2 pm. We were a little late due to one of us having to finish up some work in the office. It was a 1 hr and 15 minute drive to the airport and we had to check-in our bags too. I feared getting to the airport by 3:30 and being told that “sorry sir, but check-in has been closed”.

We got to the airport fast park area, parked the car and took the shuttle to the terminal. The shuttle dropped us off right in front of the UA area and we headed in. Since we had already checked in, all we had to do was drop the bags off. I don’t understand why UA has made a simple thing like this so so complicated. There were a few people standing in the Economy line, and the UA premier line was empty. I went to the Premier line and waited for the agent to finish up tagging bags of a family who were flying to WAW via ORD on LT. Now I thought this line was dedicated for Premiers and PE’s and 1Ks; however as soon as the lady was done with them, she disappeared. We had already been in line for 10 minutes. It wasn’t until 20 minutes later (at 3:50 pm) that a lady came to us asking what we needed. We showed our boarding passes and then finally had the bags checked-in, although we were told that “we barely made it for this flight”. Now question is, what if this lady wouldn’t have got to us in time? Boarding for our flight was at 4:20 pm and we were in the security line at 3:55 pm. This complete check-in process was a bit lengthy and unacceptable to me. To add to that, a couple cut in front of us and went to the economy section where they were attended to… Completely unacceptable! We cleared security and made way to our gate C23 and got to know that the flight was COMPLETELY booked. There was NO empty seat.


CLE-ORD_Flight.JPG" width="632" height="297" border="0"/>
Flight Information


CLE-ORD.JPG" width="640" height="371" border="0"/>
Our routing


We stood in the boarding area and as soon as Zone 1 boarding was announced, we proceeded to board the plane. I made it to my seat 13F and settled in for an hour long flight to Chicago. The safety demonstration video was done and we were soon taxiing towards the runway. It didn’t take us long to taxi and as soon as we turned onto the runway, we were speeding down for a quick takeoff. Now I didn’t have my camera on me for this leg, therefore the pictures I took were from the iPhone 4. During our cruise, we were given a drink. I chose a ginger ale and to my surprise, was given a FULL can. Very rare these days!!! I just read the United Hemisphere’s magazine to kill time and very soon it was time for our descent into ORD. I have never landed with this approach into ORD; therefore it was definitely something new to me. Upon landing, we were greeted with grey clouds and a rainbow. We seemed to taxi forever to get to our gate (B10). Once there, we got off the plane and then made it to the famous ORD tunnel to take us to the next flight gate which was C10.



Taxiing at ORD





We made it to Terminal C and found the food court to grab something. While my colleagues ate their dinner, I made a phone call and was on the phone until boarding for Economy was announced. The first class / business class passenger boarding was already in progress. I also stopped by Brooks Brothers to pick up a neck pillow for myself. I usually have difficulties sleeping on flights, so I thought this would help. Boarding for Zone 1 was called in Economy section and I proceeded to board the plane. This was a B777-200 flight to MUC and I settled into Seat 17F, my home for the next 8 odd hours. My mgr had put us for an upgrade waitlist; however seems like the upgrades were not cleared and we got the best seats in Economy Plus. Sleep was important on this flight as we were meeting the suppliers right after we arrived in Munich without any rest or breaks.

Flight 2
ORD-MUC_Flight.JPG" width="636" height="342" border="0"/>
Flight Information

ORD-MUC.JPG" width="640" height="359" border="0"/>
Our routing



Seat 17F and the abundance of leg room



Looking right from the seat



Looking left from the seat


A little window to peek into the business class section (closed later on during the flight)

As I got comfortable in my seat, boarding continued. A person employed by the air force sat next to me. We got talking and he was heading to Munich for a couple weeks to spend time with his dad. They were going to spend time in Munich and drive to Venice and drive some more. Sounded like a very very good trip   Boarding was completed and we were still sitting on the ground. The pilot came and explained that there was some sort of confusion with the bags due to which our flight would be delayed. We sat and sat some more. Finally pushback happened almost 40 minutes later and the safety video was also played. We taxied again for what seemed like an eternity and finally made it to the active runway. We were number 4 in line and very soon, the 777 was rocketing down the runway for a powerful takeoff.
Today’s flight consisted of a drink service followed by a dinner service. After the seatbelt signs were turned off, the drink service commenced. I opted for a ginger ale again but went with a scotch along with it too. I figured that might help me sleep. Again I was given a full can of ginger ale along with two glasses of ice.



My drinks

After my drinks, I got up around the cabin to take some photographs.


The economy plus section


The business class section

I got back to my seat and pulled out the TV. There were a few choices but it was not AVOD. I selected the channel that was playing Inception and decided to watch that. The dinner service commenced and the choices given were chicken or pasta. Having had horrible experience with chicken on DL, and seeing my seat mates having chicken (frankly it just looked horrible), I opted for the pasta. It wasn’t a bad choice as it tasted ok.


Pasta served with a salad and a brownie



Another picture with Red Wine & Inception


I also got red wine with my food and I must say even though I’m not a wine expert, but this wine was really not that good. But I guess for free and on UA, that’s all you can expect.



Midway through the Atlantic

So here is where the fun began. I got up after dinner to roam around (when the cabin was dimmed) and went back to the galley. I was taking a few pictures as I wanted to take low light pictures.





So after taking the pictures, I was talking to the FAs back in the galley about UA stuff. Like their routes and how often they have run this route. One of the FAs told me that she was pulled in last moment because they needed a German speaking FA on this flight. So while I was conversing, an FA (Sandy) came to me and asked me if I had taken pictures (as I was holding the camera in my hand). I said yes I was and she said that, you are not allowed to take any pictures of UA cabin. I politely told her that I made sure to check UA policy as well as TSA policy and nowhere could I find that it was prohibited. I showed her the pictures and obviously you can also see that I didn’t click of any person in particular. I didn’t even ask the FAs to pose for the camera (like many a nutters do). So Sandy disappeared for a while and I continue to converse. Suddenly the purser comes to me and this is the conversation that followed:

Purser: Sir, I understand that you have been taking photographs
Me: Yes I have
Purser: May I see the pictures you have taken?
Me: Sure (and I show her the pictures I have taken)
Purser: Sir, do you know that United policy prohibits taking pictures of our airplanes from the inside?
Me: Yes I read the policy and it stated that photography for personal use is allowed as long as I don’t take pictures of other people without their permission. I was merely just practicing my photography as I got a new camera and was playing around with the settings. I also have a book that I’m reading.
Purser: Sir, I will have to ask you to delete the pictures
Me: No problem; however you saw the pictures. Could you please point out to me if I have taken any unrestricted pictures?
Purser: No sir you have not. Sandy here saw you taking pictures during the dark and that raised a ‘red flag’.

Her voice was a bit low now. She said that it raised a ‘red flag’ in Sandy’s head since I was taking pictures in the dark and she had informed the captain as well. As soon as I heard that, I asked:

Me: Is this happening because of my color ma’am?
Purser: I don’t even want to go there Sir.
Me: Ma’am I do not wish to cause any trouble; however I was just trying to hone my photography skills.

While I was saying that, one of the FAs I was talking to supported me.

FA: He is visiting Europe and he wants to capture every aspect of his trip. I don’t see what’s wrong with that.
Me: Thank you. But I turned around and said, ma’am. I apologize if I caused any troubles; however I will put the camera away.
Pursur: Thank You

I went back to my seat, put the camera away and sat down. The FA who was helping me came and apologized and said in a kidding voice:
“you have been asked to put your camera away, doesn’t mean you can’t come back and still talk to us”
That put a smile back on my face, but I also asked her to give me the FA’s name (which later was Sandy). I was contemplating writing a letter to United; however I think I might just mail and send them a copy of this trip report. Any suggestions? Was I wrong? Did I handle the situation correctly?

So after all this, I was at my seat and I got my laptop out. I started to write about this conversation immediately and then also watched a couple episodes of Top Gear. I must have dozed off for an hour watching the episode as I was awaken because there was no sound coming through my headphones.

Prior to landing, there was another ‘snack’ service that consisted of a Danish and water along with some juice. I had a coffee as I needed to wake up properly. I got up and stretched around and asked the FA before I took another picture.


In flight and over European Mainland

Pretty soon it was time to descend into Munich. We were about 40 minutes away from touchdown. I would have loved to sit at a window seat and take pictures; however I was in the middle seat and could not take pictures. We landed in Munich and made our way to the gate. Boy this was a completely different entrance into an airport. First of all, we had to climb about three escalators and we ended up in one LONG hallway taking us towards baggage claim. Our flight arrived at one end of terminal 2 and it was a long long walk towards the immigration & customs. The immigration line was not too long and in no time, our passports were stamped and we were welcomed into Germany.

I made it to baggage claim and when I got my bag, it had a wheel missing. So UA ended up damaging my bag as well. I made way to the baggage claim and filed a complaint with Lufthansa. She issued me a claim number with a report and told me that UA could fix the bag. So the next couple of days were spent in meetings, beer halls, and roaming around Munich. Sunday was off, therefore I rented a car and drove down to the Austrian Alps and visited Innsbruck. The drive was amazing. On Monday I had half a day, therefore I took the train to Salzburg and walked around there. The next set of pictures will tell the story of my trip through Munich, Innsbruck & Salzburg.


Munich Airport after clearing Immigration


Baggage Claim Area


Outside of MUC

27 replies: All unread, showing first 25:
 
User currently offlinebuck3y3nut From United States of America, joined Jul 2006, 876 posts, RR: 0
Reply 1, posted (3 years 5 months 4 days 13 hours ago) and read 15844 times:

Continued...





Our hotel on Leopoldstrasse




Marienplatz


Outside of Marienplatz




Outside Duetches Museum


First beer house




Marienplatz at night

In my spare time, I also made it a point to check out Dachau, a Nazi Concentration Camp memorial site. This visit left me speechless and I really don’t have words to describe this site. I will let the pictures do the talking.






One of the “Special” Prisoner cells








The cremation chambers


The gas chambers



After getting done with Dachau, it was time to head back to the city and finish up work.


My rental car

I finished up the work and I headed out to the BMW Welt and the museum. This was something very special as I intend to do the BMW European Delivery program in a couple of years. It was interesting to see how the entire program works.




A Classic Bike


The car delivery area


The double cone


The BMW Museum


The Welt Again


Sun setting


The double cone at night


The U station


The second beer house






Traditional Bavarian Dress



The next day, I drove down to Innsbruck and checked out the city. On the way back, I stopped in Kufstein and it was such a lovely little town. Some more pictures… I must say this is one of the best drives of my life. The weather was just perfect and the car was perfect as well. I ended up driving at 240kmph on the autobahn. The fastest I’ve ever been in a car…


Views while driving







Approaching another village






Innsbruck




The Duetches Gold (???)




Another beer house




Lunch


Awesome streets


Yours truly


Innsbruck Panoramic


Driving back to Munich


Kufstein


The fort





We drove back and thought of checking out Relianz Arena at night. It was gorgeous!!!


Allianz Arena


Leopoldstrasse

The next day after meetings and such, we had half a day and we traveled to Salzburg via train. It was a great train ride and the city of Salzburg is also very very beautiful…


Munich Hautbanhauf


Our train to Salzburg


The seats (2 combine to make a bed)… This is like business class on some airlines


This is what I call leg room!!!


Scenery on the way






Had this dessert in Salzburg. Anyone know the name??? It was ridiculously sweet!!!


Schloss Mirabell


House where Mozart lived


House where Mozart was born












A nice place to have lunch or dinner




At night


Salzburg Panoramic


User currently offlinebuck3y3nut From United States of America, joined Jul 2006, 876 posts, RR: 0
Reply 2, posted (3 years 5 months 4 days 13 hours ago) and read 15776 times:

Continued....

Flight 3


MUC-IAD_Flight.JPG" width="633" height="310" border="0"/>
Our flight

MUC-IAD.JPG" width="640" height="385" border="0"/>
Our routing

So our time in Munich came to an end. I must say that spending a few hours in Innsbruck & Salzburg wasn’t quite enough and I will definitely try to come back for more time. But like everyone says, all good things must come to an end and this was the end of our business trip. Coming back to our hotel, I had to pack for the next morning. I stopped by a gas station close to our hotel and picked up a couple of beers. While packing and watching some Gladiator in German (which was unique), we had those beers. I called it a night by midnight and was off to bed after completing packing. I thought I would get up early, so I could stop by the grocery store across the street and pick up some chocolates on the cheap.

I woke up the next morning and took a shower and was ready to go to the grocery store. The tram stop was right across; therefore I gathered all my stuff and took it with me. Now my bad luck. The grocery store had timings of 7 am to 8 pm; however this morning for some odd reason they had a sign saying that they would open between 8 and 8:30 am. Fearing that I could miss my flight, I canceled the shopping plan and instead hopped on the tram to Muchner Freiheit station, where I would hop onto the U3 / U6, head to Marienplatz, then take the S8 to MUC.

I made it to the airport by 9:30 am and proceeded to the check-in line. Everything was automated here. I went to one of the self-service kiosks and was helped by a Lufthansa agent to check in. After a few tries, I was finally checked in and then I headed towards the bag drop area, where basically the lady checked me in again. The automated check-in in this case kinda felt useless. I tried to get the first row of seats in the mini Y section of the LH A330; however only a middle seat in the middle row was available. Since this was a day flight, I decided against it and keep my original seat of 33K, a window seat on the right side of the plane.



FIDS at MUC


MUC


The Duty Free




Breakfast


Walking towards the Tax Free Customs Area


The endless hallways of MUC


Walking towards the gate

After everything was said and done, I proceeded to the gate area. I went through German Immigration, got my passport stamped and then found a little café to have some coffee and some light breakfast. It was approaching 10:15 and hunger was creeping in. I had some light breakfast and then proceeded towards my gate. I also stopped by the duty free to do some last minute shopping for family. I also had to make a quick stop to the customs area to get my tax free shopping refund processed. Little did I know (or I failed to read directions) that I had to show the actual stuff that I purchased in order to get the refund. The agent stamped everything but said that I would have to visit a consulate in my country and bring that stuff with me to get the refund. Anyone know if I can do something else to get this refund?

Now here is something that I found interesting and awkward. After a certain number of gates, our boarding passes & passports were checked again and we went through secondary security. This security was only for the flights going to US. Laptops etc., were checked again, and then after going through the metal detectors, a hand wand was used to scan. It almost felt like one was being harassed because they were touching you everywhere. An older lady traveling to the US was not pleased by the way she was being treated and you could see her discomfort. It really felt awkward.
After clearing that security, it was time to walk to the actual gate. Today’s flight was departing from Gate 2, which was on one end of the terminal. By the time I got to my gate, boarding was about to start. They announced that we would be bussed to our actual aircraft. Another weird thing I found was that there are 2 flights to IAD that depart within 5 minutes. One is operated by UA and the second one is operated by LH. Why just 5 minutes?



After clearing secondary screening


Boarding for a US Airways flight to CLT


Our boarding gate area


An LH Airbus A321


What I thought was our A330


Heading down the gate to board the bus




Our A330 that would take us to IAD

Now this is where I noticed a difference. I was clicking pictures and there wasn’t a SINGLE security person who said I shouldn’t take any pictures. In fact one of the guys just smiled and said, “Nice camera”. That’s all. I was truly amazed!!!


Just about boarding


Climbing the stairs


The MUC Tarmac


LH Country

So I boarded through the rear door and made it to my seat 33K which would be my home for the next 9 odd hours.


My home for the next 9 odd hours


The modest leg room. It was actually more comfortable than it looks


View from the window


The large Airbus window


The cabin while boarding


The PTV in front


Looking left from the seat

So all settled in and buckled in, we were told that final inspection was underway and we would be departing in about 10 minutes. This would be ~20 minutes behind schedule. Meanwhile, I saw the UA flight pushback and depart for IAD at its scheduled time.

The flight load for this flight was light. I could see a lot of empty seats and later on during the flight, I saw people actually using the middle seats to lie down and sleep. Finally the plane started pushback and the safety demonstration video was played both in German & English. We were taxiing down towards the runway and had to wait for a couple of takeoffs and a couple of landing.


While taxiing



The space between seat & window


Taxiing


The PTV working


An LH Airbus 340 landing


Some more planes coming behind us


The retro LH Jet (sorry for the quality)




Turning onto the active runway


An LH A346 following suit


Started the takeoff roll




Rotation


Takeoff


German countryside







I must say the A330 has one of the smoothest take off rolls. Once airborne, we were greeted to a lot of german countryside scenery. I bet if I were on the left side of the plane, I probably could have seen the city of Munich along with some mountains. Oh well. We got to our cruising altitude and the seat belt signs came off. The pilot announced that we would have a drink service, followed by lunch and then a light snack prior to landing at IAD. The FA’s quickly got working and the drink service commenced. There was quite a selection of soft drinks as well as alcoholic drinks. I opted to go for a Warsteiner, a German Pilsner. It was served with a pack of Happy Mix nuts, which was quite nice.


German beer with nuts

I fully enjoyed the beer. The FA’s came around to collect any trash as it was time for the lunch service to commence. Having had not so great experience with airline food, I requested a hindu meal this time. Although I remember requesting a hindu non-veg meal, the FA came and asked me:
FA: “Mr. Sedha. You have requested a special meal?”
Me: “Yes I have”
FA: “Great. We have it prepared for you. Hope you enjoy it”
Me: “I’m sure I will”

So the meal was given to me and when I opened it, I was truly surprised. I was not expecting this quality. On my DL flight from Peru, I looked at the hindu meal prepared for a friend of mine and it just looked disgusting. Compared to that meal, this meal would qualify as restaurant quality; therefore I would give kudos to LH catering for this. The meal consisted of rice, served with lentils and paneer (cubes of cheese cooked in curry sauce) along with fruit as dessert, and a bread roll. A small pack of Indian mouth freshener was also included (which I forgot to eat later on). The green mint chutney was given as a salad dressing and pieces of mango pickle were also provided. All in all, very nice meal. I had it with another Warsteiner!!!


My lunch


My lunch gone…


Some bailey’s after lunch

The rest of the flight went very well. I managed to kill time by watching three movies: Grown Ups, Salt & Toy Story 3. All movies were great and I also managed to watch an episode of Top Gear to kill time until it was time to land. The FAs were very nice and they made water runs every 30 minutes. A tray with water, apple juice & orange juice was carried every 30 minutes. You don’t see that on a US carrier. Also there were small snacks available in the rear galley if one was interested. A very nice touch.


In flight


Just about to leave the last land of mainland EU (around S. Ireland)




The lavatory


The front, small & personal & section


The rear Y section




View from my seat mid flight


The flight was going by smoothly and quickly and soon it was announced that we would be beginning our descent into IAD. This would also signal the start of the light snack service. Everyone else had a choice of chicken or veggie. The chicken choice was like a pizza roll; however it was filled with chicken sausage with mustard on it. The veggie option was a just a veggie pizza slice. Since I had the hindu meal, I was just given a wheat bread sandwich that had 2 layers – one with tomatoes and one with cucumbers with some sort of white sauce. It was also served with some juice. I had another bear to wash it down. I was so tempted to ask the FAs if they had any extra veggie pizza, but I refrained.


Over US




Getting close

The trash was collected and we were only about 20 minutes from IAD. The entire cabin had been prepared for landing.


Almost there (IAD)


Passing IAD


Turning around










The flaps down


And touchdown

Overall it was a very smooth flight and I would say one of the best flights I have had in Y. For this reason alone, I will always consider LH for my future international travels…

We landed and deboarded. Walking out of the plane, we made way to the mobile buses that IAD is known for. We were bussed to the immigration area and when I got there, it was a mad house. I think there were 4 total flights that landed (one from South Africa, one from Austria, and two from MUC). Therefore it took almost 30 minutes for me to get through immigration. The lady was very cheerful and was smiling. She asked me a couple of questions and then said, “Welcome home”.

It was now time to connect to my next flight. So I picked up my luggage and then after going through customs, I dropped off the bag again for bag transfer. Before heading to the next terminal, there was another security check. I went through security and then hopped on the rail that connects the terminal (something new for IAD) and made it to the A gates. I had about 10 minutes before boarding of my flight was called for boarding. So I went from sitting in an A330 to a small Emb-145. It felt extremely small and cramped.

Flight 4

IAD-CLE_Flight.JPG" width="632" height="322" border="0"/>
Flight Details

IAD-CLE.JPG" width="640" height="456" border="0"/>
Our routing



Taxiing to the runway


A nice sunset

The small plane lined up and jetted down the run way and soon we were airborne. The flight itself was barely an hour and the only service on this flight was a drink service. It was a very uneventful flight. Your typical domestic flight.



In flight


Close to CLE


Descending


Downtown Cleveland

We touched down and made it to our gate. After getting off the plane, I proceeded to baggage claim and then towards the shuttle to the parking garage. There was finally another hour drive in me to get me home.

Overall, this was a very good trip and I would say that LH definitely outdid UA on this trip. The whole episode of picture taking was a bit odd. I understand that security is tight these days; however a ‘red alert’ and telling the pilot that I was taking pictures during the dark struck me as very unnecessary. I wouldn’t mind flying UA again, as they didn’t do anything wrong with their service; however I think I got more value from flying LH. Therefore I would not definitely still prefer flying an EU carrier. LH was truly amazing. I couldn’t find any flaw with them this flight. The FAs were very nice and smiling, the service was top-notch, the planes were clean, the IFE was sufficient. All in all, I would say a very very pleasant experience. Thank you LH!!!


User currently offlineBZNPilot From Belgium, joined Feb 2006, 261 posts, RR: 1
Reply 3, posted (3 years 5 months 4 days 13 hours ago) and read 15499 times:

Hi buck3y3nut,

Very good report and lots of nice pics!

Quoting buck3y3nut (Thread starter):
I also got red wine with my food and I must say even though I’m not a wine expert, but this wine was really not that good. But I guess for free and on UA, that’s all you can expect.

The wine was free in Y class? I thought they charged $6 for that, including on TATL flights? Did they change the policy?

Shame you had the problems with the UA flight attendant(s) regarding photography onboard. I hate situations like that, and I'm always afraid I'm going to be confronted about that, because, well, I take hundreds of photos on every flight! Anyway, glad the other flight attendants were cooler about it, at least.

Your pics of Salzburg brought back many good memories of my first trip to Europe back in 1998. Haven't been back to Salzburg since, but it looks just the same as I remember.

The Warsteiner on LH is nice I think, but I was surprised to see a can in your photo. I remember 2 years ago on a LH flight from ORD-FRA having nice glass bottles of it!

Thanks again for posting, look forward to your future reports.

BZNPilot


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6639 posts, RR: 78
Reply 4, posted (3 years 5 months 4 days 12 hours ago) and read 15285 times:

Hi buck3y3nut,

what a great enjoyable report, well done! And you took many nice pictures, it seems you had a great time over here.

Quoting buck3y3nut (Thread starter):
Moreover, I would get to try out some of the famous local beers of Munich.

Which one was your favorite? HB? Did you try Spaten?

Quoting buck3y3nut (Thread starter):
I opted for a ginger ale again but went with a scotch along with it too.
Quoting buck3y3nut (Thread starter):
So while I was conversing, an FA (Sandy) came to me and asked me if I had taken pictures (as I was holding the camera in my hand). I said yes I was and she said that, you are not allowed to take any pictures of UA cabin. I politely told her that I made sure to check UA policy as well as TSA policy and nowhere could I find that it was prohibited. I showed her the pictures and obviously you can also see that I didn’t click of any person in particular. I didn’t even ask the FAs to pose for the camera (like many a nutters do). So Sandy disappeared for a while and I continue to converse. Suddenly the purser comes to me and this is the conversation that followed:

Purser: Sir, I understand that you have been taking photographs
Me: Yes I have
Purser: May I see the pictures you have taken?
Me: Sure (and I show her the pictures I have taken)
Purser: Sir, do you know that United policy prohibits taking pictures of our airplanes from the inside?
Me: Yes I read the policy and it stated that photography for personal use is allowed as long as I don’t take pictures of other people without their permission. I was merely just practicing my photography as I got a new camera and was playing around with the settings. I also have a book that I’m reading.
Purser: Sir, I will have to ask you to delete the pictures
Me: No problem; however you saw the pictures. Could you please point out to me if I have taken any unrestricted pictures?
Purser: No sir you have not. Sandy here saw you taking pictures during the dark and that raised a ‘red flag’.

Her voice was a bit low now. She said that it raised a ‘red flag’ in Sandy’s head since I was taking pictures in the dark and she had informed the captain as well. As soon as I heard that, I asked:

Me: Is this happening because of my color ma’am?
Purser: I don’t even want to go there Sir.
Me: Ma’am I do not wish to cause any trouble; however I was just trying to hone my photography skills.

While I was saying that, one of the FAs I was talking to supported me.

FA: He is visiting Europe and he wants to capture every aspect of his trip. I don’t see what’s wrong with that.
Me: Thank you. But I turned around and said, ma’am. I apologize if I caused any troubles; however I will put the camera away.
Pursur: Thank You

I went back to my seat, put the camera away and sat down. The FA who was helping me came and apologized and said in a kidding voice:
“you have been asked to put your camera away, doesn’t mean you can’t come back and still talk to us”
That put a smile back on my face, but I also asked her to give me the FA’s name (which later was Sandy). I was contemplating writing a letter to United; however I think I might just mail and send them a copy of this trip report. Any suggestions? Was I wrong? Did I handle the situation correctly?
Quoting buck3y3nut (Thread starter):
The immigration line was not too long and in no time, our passports were stamped and we were welcomed into Germany.

Absolutely ridiculous, unbelievable. I have flown on all big US carriers and never had similar trouble when taking pictures. I guess I will stay away from UA...

Quoting buck3y3nut (Thread starter):
My rental car

Come on, you visit Bavaria and take a Mercedes instead of an Audi or BMW???  

Quoting buck3y3nut (Thread starter):
Allianz Arena

Blue means TSV 1860 München, red means FC Bayern München. I prefer blue...

Quoting buck3y3nut (Thread starter):
Had this dessert in Salzburg. Anyone know the name??? It was ridiculously sweet!!!

Salzburger Nockerln.

Quoting buck3y3nut (Thread starter):
After a certain number of gates, our boarding passes & passports were checked again and we went through secondary security. This security was only for the flights going to US. Laptops etc., were checked again, and then after going through the metal detectors, a hand wand was used to scan. It almost felt like one was being harassed because they were touching you everywhere.

Yes, I don't like that either.

Quoting buck3y3nut (Thread starter):
I was clicking pictures and there wasn’t a SINGLE security person who said I shouldn’t take any pictures. In fact one of the guys just smiled and said, “Nice camera”. That’s all. I was truly amazed!!!

Welcome to Germany! Nobody stops you from taking pictures here.

Quoting buck3y3nut (Thread starter):
I opted to go for a Warsteiner, a German Pilsner.
Quoting buck3y3nut (Thread starter):
I fully enjoyed the beer.

I hope you won't tell me that you liked that average stuff better than the excellent Bavarian beers...

Quoting buck3y3nut (Thread starter):
So the meal was given to me and when I opened it, I was truly surprised. I was not expecting this quality. On my DL flight from Peru, I looked at the hindu meal prepared for a friend of mine and it just looked disgusting. Compared to that meal, this meal would qualify as restaurant quality; therefore I would give kudos to LH catering for this. The meal consisted of rice, served with lentils and paneer (cubes of cheese cooked in curry sauce) along with fruit as dessert, and a bread roll. A small pack of Indian mouth freshener was also included (which I forgot to eat later on). The green mint chutney was given as a salad dressing and pieces of mango pickle were also provided. All in all, very nice meal. I had it with another Warsteiner!!!

The meal looks quite good, nice presentation.

Quoting buck3y3nut (Thread starter):
LH was truly amazing. I couldn’t find any flaw with them this flight. The FAs were very nice and smiling, the service was top-notch, the planes were clean, the IFE was sufficient. All in all, I would say a very very pleasant experience. Thank you LH!!!

I recently flew SFO-MUC on an A346 and was quite impressed, too. However, legroom should be better.


PH



Nothing's worse than flying the same reg twice!
User currently offlinemanfredj From United States of America, joined Mar 2007, 1132 posts, RR: 0
Reply 5, posted (3 years 5 months 4 days 10 hours ago) and read 14976 times:

Excellet, excellent, excellent! You managed to include all of my favorite things in your trip report...Top Gear, wonderful photos of Germany and German rental cars!

I'm not surprised on the differece in service between these two carriers. As a matter of fact, I felt much more relaxed reading your return portion of the trip because I knew there would be little problems in terms of service and photo taking.

I agree, I probably would have chosen an Audi (I'm partial towards my our friends at Ingolstatd), however the new E class is quite an amazing car. Again, thanks for the report and I'm waiting for the next when you take European delivery of your next automobile.

P.S. Do you remember which episodes of Top Gear you watched?



757: The last of the best
User currently offlinePalmjet From United Kingdom, joined Nov 2001, 1194 posts, RR: 17
Reply 6, posted (3 years 5 months 4 days 10 hours ago) and read 14811 times:

great report and looks like you had plenty of subjects to take some excellent pics - these really visualised your trips. I cannot believe the grief you got from UA. As Planehunter says - absolutely ridiculous. Glad you had a much more positive reaction when you were taking pics in Germany, and at MUC. The Germans are huge aviation fans so taking pics at airports on the ramp etc seems to be positively encouraged!!! I have always been so pleasantly amazed at how great Germany is in general when it comes to appreciating aviation.

I was in Salzburg for a wedding a few months ago. It was magical. I've also been there in the winter - very different but still a lovely place to visit. Thanks again.



Eastern - Number One To The Sun
User currently offline767747 From United States of America, joined Jan 2005, 1882 posts, RR: 25
Reply 7, posted (3 years 5 months 4 days 7 hours ago) and read 14488 times:
Support Airliners.net - become a First Class Member!

Buck3y3nut,

Good report! Looks like you had some nice flights with UA and LH! Good pictures too! I liked the views from the A330 during the day on your flight home .. very nice!

Regarding your dinner on UA to MUC; I'm always amazed at how United seems to always serve just a pile of lettuce as their salad in Y. It just looks kind of funny! Just a MOUND of lettuce .. haha  

Thanks for sharing!

Matthew (767747)


User currently offlineJetBlue777 From United States of America, joined Jul 2009, 1443 posts, RR: 1
Reply 8, posted (3 years 5 months 4 days 5 hours ago) and read 14328 times:

Quoting PlaneHunter (Reply 4):
Quoting buck3y3nut (Thread starter):
So while I was conversing, an FA (Sandy) came to me and asked me if I had taken pictures (as I was holding the camera in my hand). I said yes I was and she said that, you are not allowed to take any pictures of UA cabin. I politely told her that I made sure to check UA policy as well as TSA policy and nowhere could I find that it was prohibited. I showed her the pictures and obviously you can also see that I didn’t click of any person in particular. I didn’t even ask the FAs to pose for the camera (like many a nutters do). So Sandy disappeared for a while and I continue to converse. Suddenly the purser comes to me and this is the conversation that followed:

Purser: Sir, I understand that you have been taking photographs
Me: Yes I have
Purser: May I see the pictures you have taken?
Me: Sure (and I show her the pictures I have taken)
Purser: Sir, do you know that United policy prohibits taking pictures of our airplanes from the inside?
Me: Yes I read the policy and it stated that photography for personal use is allowed as long as I don’t take pictures of other people without their permission. I was merely just practicing my photography as I got a new camera and was playing around with the settings. I also have a book that I’m reading.
Purser: Sir, I will have to ask you to delete the pictures
Me: No problem; however you saw the pictures. Could you please point out to me if I have taken any unrestricted pictures?
Purser: No sir you have not. Sandy here saw you taking pictures during the dark and that raised a ‘red flag’.

Her voice was a bit low now. She said that it raised a ‘red flag’ in Sandy’s head since I was taking pictures in the dark and she had informed the captain as well. As soon as I heard that, I asked:

Me: Is this happening because of my color ma’am?
Purser: I don’t even want to go there Sir.
Me: Ma’am I do not wish to cause any trouble; however I was just trying to hone my photography skills.

While I was saying that, one of the FAs I was talking to supported me.

FA: He is visiting Europe and he wants to capture every aspect of his trip. I don’t see what’s wrong with that.
Me: Thank you. But I turned around and said, ma’am. I apologize if I caused any troubles; however I will put the camera away.
Pursur: Thank You

I went back to my seat, put the camera away and sat down. The FA who was helping me came and apologized and said in a kidding voice:
“you have been asked to put your camera away, doesn’t mean you can’t come back and still talk to us”
That put a smile back on my face, but I also asked her to give me the FA’s name (which later was Sandy). I was contemplating writing a letter to United; however I think I might just mail and send them a copy of this trip report. Any suggestions? Was I wrong? Did I handle the situation correctly?
Quoting buck3y3nut (Thread starter):
The immigration line was not too long and in no time, our passports were stamped and we were welcomed into Germany.

That's a real shame. I thought US Airlines were okay with taking pictures onboard flights. I've been on numerous domestic US flights and the FAs and the flight crew are always all right with photography, even in the cockpit. VX, B6, WN and other low cost airlines are usually okay with photography, based on my experience. However, on a recent flight from MNL to ICN, an OZ FA caught me taking pictures while the plane was about to land, she asked me nicely to put my camera away and turn it off, I however, turned it back on when she went away  

Anyways, really good report, nice pictures and that legroom on UA's 777 is really great! LH looks pretty good too! I might fly with LH this summer to ARN, I hope they start utilizing their A380s on the JFK-FRA/MUC route soon.  



My worst nightmare is not getting a window seat!
User currently offlineUSAirALB From United States of America, joined Sep 2007, 2974 posts, RR: 2
Reply 9, posted (3 years 5 months 4 days 4 hours ago) and read 14204 times:

Very nice TR, shame about the Fa though.

Quoting buck3y3nut (Thread starter):
Boarding for a US Airways flight to CLT

Believe it or not, it's actually a LH flight! LH flies a A346 from Mar-Nov on the route, 7x daily. And from Nov-Mar, an A333 5x weekly.



E135/E140/E145/E70/E75/E90/CR2/CR7/717/732/733/734/735/73G/738/752/753/762/772/319/320/321/333
User currently offlinechepos From Puerto Rico, joined Dec 2000, 6177 posts, RR: 11
Reply 10, posted (3 years 5 months 4 days 2 hours ago) and read 14010 times:

Thanks for sharing, beautiful pics of Germany/Austria by the way.
I think the flight attendant (purser) on your flight just wanted to be a witch. You showed her the pics and none of them showed sensitive material., not sure why she insisted you delete them.

Regards,

Chepos



Fly the Flag!!!!
User currently offlineps76 From , joined Dec 1969, posts, RR:
Reply 11, posted (3 years 5 months 3 days 8 hours ago) and read 13067 times:

Hello(!),

Just to say many thanks for the trip report. Seems like a great business trip and we got to enjoy it along with you at least here on Airliners.net. Sory you had a problem taking photos at night on United. I actually took a photo at night on a British Airways flight a couple of years ago with a flash going off and nowone said anything! I agree though I still think United are a good airline although probably not as awesome as they used to be in the 90s. Glad you had a good time in Munich and Austria. Your rental car looks sweet and driving in continental Europe is always good. Have never flown on Lufthansa but would look forward to it from your experience. Glad you enjoyed the Hindu meal too, i would have a lot of scepticism over airline catering trying to do Indian food but cool it turned out nice.

Many thanks,

P.


User currently offlineQFKangaroo747 From Australia, joined Nov 2004, 118 posts, RR: 0
Reply 12, posted (3 years 5 months 3 days 8 hours ago) and read 13048 times:

What a wonderful trip report!

User currently offlinebuck3y3nut From United States of America, joined Jul 2006, 876 posts, RR: 0
Reply 13, posted (3 years 5 months 3 days 5 hours ago) and read 12839 times:

Quoting BZNPilot (Reply 3):
Very good report and lots of nice pics!

Thank you very much. I'm glad you enjoyed the trip.

Quoting BZNPilot (Reply 3):
The wine was free in Y class?

haha. Yes I was surprised at this as well. It was indeed free. I was under the impression that you had pay as well. But a nice surprise. Maybe something borrowed from CO?

Quoting BZNPilot (Reply 3):
Shame you had the problems with the UA flight attendant(s) regarding photography onboard. I hate situations like that, and I'm always afraid I'm going to be confronted about that, because, well, I take hundreds of photos on every flight! Anyway, glad the other flight attendants were cooler about it, at least.

Yes. It was a real shame. I don't mind being told that it was "illegal" to take pictures, but getting a 'red alert' and notifying the captain was a bit over the top in my opinion.

Quoting BZNPilot (Reply 3):
Thanks again for posting, look forward to your future reports.

Your very welcome. I'm glad you liked it. My next trip reports will be coming up soon  .

Quoting PlaneHunter (Reply 4):
what a great enjoyable report, well done!

Thank you PH. I'm glad you enjoyed it.

Quoting PlaneHunter (Reply 4):
Which one was your favorite? HB? Did you try Spaten?

Haha. In fact none of these were my favorite. I enjoyed the Helles beer from Augustiner. I thought it was the best one. Although I did try the HB liter beer.

Quoting PlaneHunter (Reply 4):
Absolutely ridiculous, unbelievable. I have flown on all big US carriers and never had similar trouble when taking pictures. I guess I will stay away from UA...

Yes. It was ridiculous. A bit over the top. But I fully agree with you.

Quoting PlaneHunter (Reply 4):
Come on, you visit Bavaria and take a Mercedes instead of an Audi or BMW???

Funny. In fact I had reserved a BMW 3 Series or similar from Hertz. When I checked-in, the lady told me that the car was upgraded to an E class. I was bummed because not only did I not get the BMW, I also ended up with an automatic  .

Quoting manfredj (Reply 5):
Excellet, excellent, excellent! You managed to include all of my favorite things in your trip report...Top Gear, wonderful photos of Germany and German rental cars!

Thank you very much for the comments. I'm glad you enjoyed the trip report.

Quoting manfredj (Reply 5):
P.S. Do you remember which episodes of Top Gear you watched?

Yes. of course   I was watching season 15 episodes of Top Gear. In fact sometimes at night, I would put a top gear episode on as I really couldn't understand German  .

Quoting manfredj (Reply 5):
I agree, I probably would have chosen an Audi (I'm partial towards my our friends at Ingolstatd), however the new E class is quite an amazing car. Again, thanks for the report and I'm waiting for the next when you take European delivery of your next automobile.

Yes it was a fantastic car. Some of the features it had were just amazing and frankly I didn't even know some of those features could exist in an automobile.

Quoting Palmjet (Reply 6):
great report and looks like you had plenty of subjects to take some excellent pics - these really visualised your trips.

Thank you very much. I'm glad you enjoyed the trip report and the pictures...

Quoting Palmjet (Reply 6):
I was in Salzburg for a wedding a few months ago. It was magical.

Yes it was very beautiful; however hanging out with your manager in a magical city like this wasn't exactly I would call fun. lol. I vowed to head back there sometime with my girlfriend. I'm sure she will enjoy this magical city!

Quoting 767747 (Reply 7):
Good report! Looks like you had some nice flights with UA and LH! Good pictures too! I liked the views from the A330 during the day on your flight home .. very nice!

Thank you Matthew. I'd say except for the picture debacle, the UA flight was very nice. The FAs were nice (except for one) and were very friendly. I had some nice conversations with them regarding UA and the ORD-MUC route.

Quoting 767747 (Reply 7):
Regarding your dinner on UA to MUC; I'm always amazed at how United seems to always serve just a pile of lettuce as their salad in Y. It just looks kind of funny! Just a MOUND of lettuce

I was amazed myself. It was very well presented as well as tasted good. I would have gone for seconds :p.

Quoting JetBlue777 (Reply 8):
Anyways, really good report, nice pictures and that legroom on UA's 777 is really great!

Thank you very much. The first row of Economy Plus has a lot of legroom. Luckily I was able to snag it. and I did not mind the middle seat as it was a night flight. A day flight and I would take nothing but a window seat  .

Quoting JetBlue777 (Reply 8):
LH looks pretty good too! I might fly with LH this summer to ARN,

LH was very good. I'm sure you will enjoy their hospitality  .

Quoting USAirALB (Reply 9):
Very nice TR, shame about the Fa though.

Thank you for the comments. I'm glad you enjoyed the report. and yes, the FA episode was the only negative mark on this UA flight.

Quoting USAirALB (Reply 9):
Believe it or not, it's actually a LH flight! LH flies a A346 from Mar-Nov on the route, 7x daily. And from Nov-Mar, an A333 5x weekly.

Ah. Thank you. I think I might have gotten confused as I also did see a US Airways plane (hopefully lol).

Quoting chepos (Reply 10):
Thanks for sharing, beautiful pics of Germany/Austria by the way.

Thank you very much. I'm glad you enjoyed the pictures...

Quoting ps76 (Reply 11):
Just to say many thanks for the trip report.

Your very welcome. I'm glad you enjoyed the report  .

Quoting ps76 (Reply 11):
I actually took a photo at night on a British Airways flight a couple of years ago with a flash going off and nowone said anything!

That's the thing. I wasn't even using flash. I was just taking pictures without flash just see how ISO settings on the camera can change images. That's all. Like everyone has suggested, a bit ridiculous.

Quoting ps76 (Reply 11):
Glad you enjoyed the Hindu meal too, i would have a lot of scepticism over airline catering trying to do Indian food but cool it turned out nice.

Yes. The hindu meal was very good. It was surprising; however it was very good. Great presentation as well as taste.

Quoting QFKangaroo747 (Reply 12):
What a wonderful trip report!

Thank you very much  .


User currently offlineSketty222 From United Kingdom, joined Mar 2006, 1775 posts, RR: 3
Reply 14, posted (3 years 5 months 2 days 4 hours ago) and read 12169 times:

Great trip report with some fantastic pics.

Quote:
So while I was conversing, an FA (Sandy) came to me and asked me if I had taken pictures (as I was holding the camera in my hand). I said yes I was and she said that, you are not allowed to take any pictures of UA cabin. I politely told her that I made sure to check UA policy as well as TSA policy and nowhere could I find that it was prohibited. I showed her the pictures and obviously you can also see that I didn’t click of any person in particular. I didn’t even ask the FAs to pose for the camera (like many a nutters do). So Sandy disappeared for a while and I continue to converse. Suddenly the purser comes to me and this is the conversation that followed:

Purser: Sir, I understand that you have been taking photographs
Me: Yes I have
Purser: May I see the pictures you have taken?
Me: Sure (and I show her the pictures I have taken)
Purser: Sir, do you know that United policy prohibits taking pictures of our airplanes from the inside?
Me: Yes I read the policy and it stated that photography for personal use is allowed as long as I don’t take pictures of other people without their permission. I was merely just practicing my photography as I got a new camera and was playing around with the settings. I also have a book that I’m reading.
Purser: Sir, I will have to ask you to delete the pictures
Me: No problem; however you saw the pictures. Could you please point out to me if I have taken any unrestricted pictures?
Purser: No sir you have not. Sandy here saw you taking pictures during the dark and that raised a ‘red flag’.

Her voice was a bit low now. She said that it raised a ‘red flag’ in Sandy’s head since I was taking pictures in the dark and she had informed the captain as well. As soon as I heard that, I asked:

Me: Is this happening because of my color ma’am?
Purser: I don’t even want to go there Sir.
Me: Ma’am I do not wish to cause any trouble; however I was just trying to hone my photography skills.

While I was saying that, one of the FAs I was talking to supported me.

FA: He is visiting Europe and he wants to capture every aspect of his trip. I don’t see what’s wrong with that.
Me: Thank you. But I turned around and said, ma’am. I apologize if I caused any troubles; however I will put the camera away.
Pursur: Thank You

I can understand your concern with this as it seems a bit of a silly thing to make "illegal"...... you just have to look at how many pics there are on here of UA cabins.
Could you have done anything different??? I'm not sure, I think you handled the situation well, especially offering them to have a look at your photo's and by talking to the crew. I can see why you mentioned race/colour etc because some people, unfortunately, have a stigma and think everyone who is non-white/christian poses a problem.
Kudos to yourself for handling the situation brilliantly. Maybe this will help with other a.nutters etc in the future

I was pleased to see your pics of MUC, its somewhere I've wanted to visit for a while and these pics just enhance my need to go there hehe


Picking up on the stringent checks you had on your flight back to the US, unfortunately this is what all passengers now have to go through but eventually its for our benefit.

The good thing is though that we are quite liberal in Europe about our photography in the airside environment...............apart from FCO where I had a gun pointed at me for taking a pic of a landing AZ A320 (very scary experience, especially when I dont speak Italian and said gunman doesnt speak English  Wow!

Kep up the good work and look forward to the next report

Lee



There's flying and then there's flying
User currently offlineN174UA From United States of America, joined Jun 2006, 994 posts, RR: 0
Reply 15, posted (3 years 4 months 4 weeks 1 day ago) and read 11528 times:

Thank you - I really enjoyed your report, and the pictures that loaded (many didn't...just red x's, probably a Windows 7 thing).

I took a very similar trip in October, and so your pictures brought back all those memories for me. I flew a combination of UA as well (SEA-ORD, BRU-ORD, ORD-SEA) and LH (ORD-MUC). I had flown LH from LHR-MUC in 1996, but after everything I've heard about LH long-haul, I purposely chose LH for my ORD-MUC routing to see for myself. That flight was also my first on an A340, which is a nice plane. LH is AMAZING. Like you, I will make every effort to choose them first for my next trip to Europe. Thankfully, we have a SEA-FRA nonstop on LH.


User currently offlineCabinC From United States of America, joined Aug 2010, 6 posts, RR: 0
Reply 16, posted (3 years 4 months 4 weeks 22 hours ago) and read 11411 times:

Nice report!

I don't see any reason to write in. It sounds like the flight attendant was fair and tried to be as sensible as possible. They have rules and regulations in place for a reason and it IS the flight attendants job to ENFORCE them. Complaining that they do so will probably get you no where with UA. You have to understand that while you and other a.netters might find it a silly rule, it is there for a reason. UA crew are not going to be as forgiving as some other carriers as they have been directly affected by terrorism. People cry that it is overkill, but I understand why the crew would rather be safe than sorry. They work on those planes every day and want to keep themselves safe too.

Have a good one!!

CabinC


User currently offlineChopChop767 From Italy, joined Aug 2010, 226 posts, RR: 0
Reply 17, posted (3 years 4 months 4 weeks 15 hours ago) and read 11081 times:

I'm a little disappointed to hear about the situation you encountered. Well, firstly, great trip report. It's always nice to be able to try two different products. Unfortunately, I've never flown LH long haul only short haul, and even that was wonderful. The special request meal looks really nice. Not so much a meal as a buffet!

i think AA offers a solid product, but it's nice to be able to fly JAL or BA on the long haul routes now and not have to worry about losing the miles. I suspect that it's similar with UA and LH, UA does a nice job, but LH is just a little better.

Back to the photos, I wasn't aware of that policy. The only restriction that I thought was in place was having cameras off during take off, to be in compliance with the prohibitions on electronics usage before 10000 feet. I thought that was the only restriction, but I guess not.

What is more, I would think most airlines would be aware of sites like this and aviation enthusiasts' past time of documenting trips.

Thanks for taking one for the team! Germany is always a wonderful to place to visit.



this year: nap, lgw, fra, dub, fco, add, jib, muc, iad, sea, dca, bos, cdg, ist, bah, prg, ord, hsv, cmn
User currently offlineCabinC From United States of America, joined Aug 2010, 6 posts, RR: 0
Reply 18, posted (3 years 4 months 4 weeks 14 hours ago) and read 11053 times:

Link:

http://www.united.com/page/article/0,6867,1036,00.html

Any voice, audio, video, or other photography (motion or still), recording, or transmission while on any United Airlines aircraft is strictly prohibited, except to the extent specifically permitted by United Airlines.

You can't fault the FA's for doing their job. They can't pick and choose which policies to follow.


User currently offlinesr117 From Mexico, joined Jun 2000, 793 posts, RR: 2
Reply 19, posted (3 years 4 months 3 weeks 6 days 23 hours ago) and read 10723 times:

Quoting CabinC (Reply 18):
Any voice, audio, video, or other photography (motion or still), recording, or transmission while on any United Airlines aircraft is strictly prohibited, except to the extent specifically permitted by United Airlines.

From the same paragraph:

"The use of still and video cameras, film or digital, including any cellular or other devices that have this capability, is permitted only for recording of personal events. However, photography, audio, or video recording of other customers without their express prior consent is strictly prohibited."

UA clearly states that you can photograph your personal flying experience, which means, no recording of other customers without their consent.

I'm fine with safety, but at some point, some critical thinking is needed, we can't prohibit even the most harmless of activities in the name of "safety".

Many thanks for the trip report and pictures ! They are very much appreciated.


User currently offlineMSS658 From Belgium, joined Oct 2010, 2472 posts, RR: 15
Reply 20, posted (3 years 4 months 3 weeks 6 days 20 hours ago) and read 10643 times:

Nice trip report, I enjoyed reading it. I have a MUC-MIA trip coming up in just a few weeks on LH, seeing your pictures is really making me look forward to this trip.


Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlinebuck3y3nut From United States of America, joined Jul 2006, 876 posts, RR: 0
Reply 21, posted (3 years 4 months 3 weeks 6 days 16 hours ago) and read 10527 times:

Quoting Sketty222 (Reply 14):
I'm not sure, I think you handled the situation well, especially offering them to have a look at your photo's and by talking to the crew.

Thank you Lee. I wanted to be assertive yet polite and not cause any troubles whatsoever. Hence I was truthful and very open to them seing every picture that I had taken.

Quoting Sketty222 (Reply 14):
I was pleased to see your pics of MUC, its somewhere I've wanted to visit for a while and these pics just enhance my need to go there hehe

You must visit. It's a fantastic city. I'm glad I could help with that cause.  .

Quoting Sketty222 (Reply 14):
The good thing is though that we are quite liberal in Europe about our photography in the airside environment

Yes. Absolutely. I was expecting a similar reaction when I had my camera out on the tarmac; However I was pleasantly surprised as well as happy when all i heard was, "Nice Camera" when I was taking pictures. It was great.

Quoting Sketty222 (Reply 14):
apart from FCO where I had a gun pointed at me for taking a pic of a landing AZ A320 (very scary experience, especially when I dont speak Italian and said gunman doesnt speak English

WOW. That's scary... I hope nothing else followed after that!!!

Quoting Sketty222 (Reply 14):
Kep up the good work and look forward to the next report

Thank you very much. I'm traveling on Midwest Airlines on Thursday for the first time. Depending on how the flights go, I might write up another report. If not, 1st weekend of Dec., I'm doing a MR on AC to Zurich. I will definitely be posting a report for that...  .

Quoting N174UA (Reply 15):
Thank you - I really enjoyed your report, and the pictures that loaded (many didn't...just red x's, probably a Windows 7 thing).

Thank you. I checked and I know why the pictures are not loading. I ended up adding more pictures to my picasa album. and I think the numbering system got messed up. That's why the code for embedding images has been lost. I don't even see the red x's. I just see text and blank space. I am posting a link to the entire album if any of you are interested. I must warn though. There are 702 pictures!!!  .

Germany
Quoting N174UA (Reply 15):
LH is AMAZING

Yes it is. I was quite impressed by their service. I will have no qualms considering them for future travels for me and/or my family. In fact I will try to get LH or any other European carrier when I'm flying long distance.

Quoting N174UA (Reply 15):
Like you, I will make every effort to choose them first for my next trip to Europe. Thankfully, we have a SEA-FRA nonstop on LH.

That's excellent. May I expect a trip report from you?  .

Quoting CabinC (Reply 16):
Nice report!

Thank you  .

Quoting CabinC (Reply 16):
I don't see any reason to write in. It sounds like the flight attendant was fair and tried to be as sensible as possible. They have rules and regulations in place for a reason and it IS the flight attendants job to ENFORCE them.

I totally understand the rules. I did not question the rules and regulations, or FA's authority to enforce them. I simply question how it raised a 'red flag' and how it became necessary to notify the captain. That is all. I am fully aware that it is their job to enforce policies; however the treatment is in question here.

Quoting CabinC (Reply 16):
Complaining that they do so will probably get you no where with UA.

In fact it did. I wrote a very polite email along with a link to this trip report to United. I repeatedly mentioned that this is not a complaint, but just an observation as well as suggestion for future. I simply asked them why it raised a 'red flag'. I got an email of apology and I was more than satisfied with their gesture  .

Quoting CabinC (Reply 16):
People cry that it is overkill, but I understand why the crew would rather be safe than sorry. They work on those planes every day and want to keep themselves safe too.

Sir, I share the same philosophy as you do and I respect that  .

Quoting ChopChop767 (Reply 17):
Well, firstly, great trip report.

Thank you very much  . I'm glad you enjoyed the report.

Quoting ChopChop767 (Reply 17):
Unfortunately, I've never flown LH long haul only short haul, and even that was wonderful. The special request meal looks really nice. Not so much a meal as a buffet!

You must try LH long haul if you get a chance. They were top notch. The special request meal was indeed very tasty and well presented. For Y, it was very well prepared. Kudos to LH & their catering for that  .

Quoting ChopChop767 (Reply 17):
I suspect that it's similar with UA and LH, UA does a nice job, but LH is just a little better.

Yes. I ended up getting miles for my flight on LH on the UA mileage plus program. I wasn't aware that AA, JL & BA have started doing that. I always thought that flying to LHR on BA, you could not earn miles on AA.  .

Quoting ChopChop767 (Reply 17):
What is more, I would think most airlines would be aware of sites like this and aviation enthusiasts' past time of documenting trips.

Completely agree, given that many of the fellow a.net members are flight crew.

Quoting ChopChop767 (Reply 17):
Thanks for taking one for the team! Germany is always a wonderful to place to visit.

No problem at all  . Germany is indeed a very nice place to visit. I fully enjoyed Munich and the surrounding areas.

Quoting CabinC (Reply 18):
You can't fault the FA's for doing their job. They can't pick and choose which policies to follow.

Again, I fully understand that. I don't think I faulted the FA's for doing their job. Merely the fact how they handled it. I showed them my pictures. Was very polite and was accommodating in every way. I ended up putting the camera away didn't I? My question was always why and how it raised a 'red flag'. According to you, was there a need to notify the captain?

Quoting sr117 (Reply 19):
UA clearly states that you can photograph your personal flying experience, which means, no recording of other customers without their consent.

That's exactly what I was telling the FA & Purser. The purser seemed to be satisfied after looking at the pictures, but still insisted that I put the camera away. And I complied with her and did put it away.

Quoting sr117 (Reply 19):
I'm fine with safety, but at some point, some critical thinking is needed, we can't prohibit even the most harmless of activities in the name of "safety".

I concur with you here!

Quoting sr117 (Reply 19):
Many thanks for the trip report and pictures ! They are very much appreciated.

Your very welcome  . I'm glad you enjoyed the report and the pictures. Too bad they aren't working properly anymore  .

Quoting MSS658 (Reply 20):
Nice trip report, I enjoyed reading it. I have a MUC-MIA trip coming up in just a few weeks on LH, seeing your pictures is really making me look forward to this trip.

Thank you very much. I'm glad you enjoyed it. I wish you safe safe travels for the MUC-MIA trip on LH. and I hope to see a trip report from you  .
Cheers


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6639 posts, RR: 78
Reply 22, posted (3 years 4 months 3 weeks 6 days 14 hours ago) and read 10484 times:

Quoting sr117 (Reply 19):
UA clearly states that you can photograph your personal flying experience, which means, no recording of other customers without their consent.

I'm fine with safety, but at some point, some critical thinking is needed, we can't prohibit even the most harmless of activities in the name of "safety".

Well said - the FA's reaction was not justified at all.


PH



Nothing's worse than flying the same reg twice!
User currently offlinegipsy From Germany, joined Mar 2009, 105 posts, RR: 0
Reply 23, posted (3 years 4 months 3 weeks 6 days 14 hours ago) and read 10477 times:

Very nice trip report! I'm always interested in how visitors see my home place. Brings things to focus you often overlook in the daily routine. Glad you liked LH. I always enjoy flying on them as it has somehow that old classy feeling IMHO many airlines miss today.

Quoting buck3y3nut (Reply 13):
Haha. In fact none of these were my favorite. I enjoyed the Helles beer from Augustiner. I thought it was the best one. Although I did try the HB liter beer.

You have a very good taste! That's THE BEER in Munich...only topped by Tegernseer Hell...which is not from Munich. And concerning Weissbier the medal goes to UNERTL but which is also not from Munich....  


User currently offlineThe777Man From United States of America, joined Jul 1999, 6402 posts, RR: 55
Reply 24, posted (3 years 4 months 3 weeks 6 days 1 hour ago) and read 10231 times:

Nice report with the pictures that did load (most of them from Munuch and other sights did not).

Passengers in Economy Plus get one free alcoholic drink. This is fairly new.

Too bad with the experience regarding taking pictures but that's very common on US carriers to be very security minded. As said, you handled it very well.

The777Man



Need a Boeing 777 Firing Order....Further to fly...T5, CI, MU, LX and LH 777s
25 JL418 : Hi bucky, thanks for sharing with us your TR, unfortunately I wasn't able to see any picture after those from Munich, I guess there's something with m
26 Post contains images buck3y3nut : Sorry about the pictures. Here is a link to the album
27 Post contains images buck3y3nut : Thank you. I'm sorry about the pictures. They didn't show up for some reason when I made changes to the picasaweb gallery. I posted a link above this
Top Of Page
Forum Index

Reply To This Topic Trip To MUC On UA/LH (Lots And Lots Of Pics)
Username:
No username? Sign up now!
Password: 


Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
  • DETAILED RULES
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)


Similar topics:More similar topics...
Unbeatable Non Rev Trip To Asia On UA/NH posted Wed Jul 10 2002 08:32:22 by Kaitakfan
Trip To Peru On DL And Taca (Lots Of Pics) posted Wed Sep 15 2010 06:01:54 by buck3y3nut
Weekend Trip To Sunny CA (CO With Lots Of Pics) posted Fri Oct 1 2010 11:32:31 by buck3y3nut
Oklahoma To India On AA/9W (lots Of Pics!) posted Tue Jul 8 2008 19:09:23 by 9W748Capt
Trip To The Bahamas For Christmas (lots Of Pics!) posted Tue Jan 2 2007 17:04:09 by MD90fan
Den To Phx On F9 With Lots Of Pictures Part One posted Fri Aug 11 2006 00:12:07 by AAden
PHX-LAX-PHX On UA/WN, Lots Of Pics! posted Fri Sep 30 2005 02:14:12 by Monorail
TMS Trip To SFO On DL With A Lot Of Pics! posted Mon Mar 2 2009 11:23:44 by Buck3y3nut
CLE-IAD-FRA-HAJ And Back On UA/LH (pics) posted Wed Sep 26 2007 22:09:33 by Dimoko
To Russia On Tyrolean, LH And Air Dolomiti (+pics) posted Tue Aug 21 2007 16:43:08 by RJ100
Den To Phx On F9 With Lots Of Pictures Part One posted Fri Aug 11 2006 00:12:07 by AAden
PHX-LAX-PHX On UA/WN, Lots Of Pics! posted Fri Sep 30 2005 02:14:12 by Monorail
TMS Trip To SFO On DL With A Lot Of Pics! posted Mon Mar 2 2009 11:23:44 by Buck3y3nut
CLE-IAD-FRA-HAJ And Back On UA/LH (pics) posted Wed Sep 26 2007 22:09:33 by Dimoko
TMS Trip To SFO On DL With A Lot Of Pics! posted Mon Mar 2 2009 11:23:44 by Buck3y3nut
CLE-IAD-FRA-HAJ And Back On UA/LH (pics) posted Wed Sep 26 2007 22:09:33 by Dimoko

Sponsor Message:
Printer friendly format