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Trans-Atlantic Part 1: BRU-ATL-SLC-BZN On DL  
User currently offlineBZNPilot From Belgium, joined Feb 2006, 262 posts, RR: 1
Posted (3 years 8 months 2 weeks 4 days 2 hours ago) and read 16289 times:

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Dear Fellow A.Netters,

Welcome to my nineteenth trip report, which covers my recent travels from Brussels, Belgium to Bozeman, Montana, USA. After moving from the U.S. to Brussels just two months earlier, the end of September called for a visit back to Montana for a friend’s wedding.

My itinerary on Delta Airlines took me from Brussels to Atlanta, then onward to Salt Lake City, and finally to Bozeman; this was actually the return portion of the round-trip ticket I had used two months earlier when I moved to Brussels. I then found a separate, one-way ticket back to Europe for after the wedding, which I “purchased” with United Mileage Plus miles. Not only was this the most economical option, it also gave me the opportunity to compare the trans-Atlantic products of Delta on the westbound trip, and United on the way back to Europe. This report, posted as Part 1, describes my experience on Delta. A second report for the return on United will follow soon and will include a comparison of my trans-Atlantic experiences on the two rival carriers.

I hope you enjoy the report. As always, comments, questions and feedback are greatly appreciated!

Stage 1 of 3
Date: September 21, 2010
Route: BRU-ATL
Flight #: DL 125
Aircraft Type: Boeing 767-332ER
Aircraft Registration: N16065 / Serial Number 30199 / Manufactured 1999
Scheduled Departure: 10:30 CEST
Actual Takeoff: 10:44 CEST
Scheduled Arrival: 14:25 EDT
Actual Landing: 13:57 EDT
Flight Time: 9:13
Distance: 4,420 miles (7,113 km) direct / 4,474 miles (7,200 km) actual
Altitude: FL340/FL360
Seat: 35G (Window)
Load: Economy = 30% / Business = Unknown
My Logbook: 64th flight on DL (Mainline) / 15th flight on the 767-300 / 265th airline flight overall

My alarm sounded at 05:30 and an hour later I left the apartment with my carry-on roller in tow. After a quick Metro ride to Schuman Station, followed by a 35-minute bus ride to the airport, I arrived at the Delta check-in counter around 07:45.

I was not particularly impressed with Delta’s check-in experience. The agents organizing the queue were borderline rude, constantly barking orders at passengers to hurry up. Nonetheless, when one Delta agent spotted her friends in line, who were standing directly in front me, the agent was all smiles, greeted each one of them, and proceeded to chat for several minutes while everyone else waited. I was annoyed; but never mind, after a few minutes I reached the counter, checked my bag and received my boarding passes.

With check-in complete, I made the short walk from the check-in area to immigration control, where a friendly Belgian officer quickly stamped my passport signifying my exit from the Schengen area. I still had approximately two hours before boarding, so I looked around in the shops before proceeding through security, which was a quick and easy affair. Once on the secure side, I walked several lengths of the concourse while investigating the various aircraft parked at the gates, most of which, at that time of the morning, were U.S.-bound. A significant mix of UA, DL, and AA aircraft, freshly arrived from the eastbound crossing, were already being prepped for the return voyage across the Atlantic. Several Jet Airways aircraft were also being readied for their westward journeys to JFK and EWR. Even more interesting was this Belgian Air Force A330-300.

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Around 08:30, my aircraft arrived at the gate, inbound from Atlanta. I was slightly disappointed not to see any winglets on this 767-300; still, I was excited to soon climb aboard this impressive machine—one that, incredibly, would whisk me into the upper atmosphere, carry me across the Atlantic, and gently glide me onto a narrow strip of asphalt on the other side of the world. This was about to be my 30th crossing of the Atlantic, and for me the routine of it all has yet to replace the magic. Below are a couple of photos of this Delta workhorse docked at Gate B29.

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At 09:45, the boarding process began; as I was seated in Zone 4 on the aircraft, I had to wait a few minutes before heading down the jetbridge. Once inside the aircraft I passed through the Business Elite cabin before finding my humble economy seat at 35G on the starboard side. The seat pitch was rather cramped for a nine-hour flight, but nonetheless within the industry average for this day and age. In my opinion, the blue leather seats, though worn places, provided a look and feel much nicer than that provided by the older cloth versions.


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The boarding process finished quickly given the light load, which I would estimate at 30% in the economy cabin. In fact, in this 2-3-2 cabin arrangement, most of the middle section remained empty. We were treated to a viewing of the “sexy” safety video featuring “Deltalina,” who in my opinion is not the beauty some people find her to be. Still, it was amusing to watch and a welcome departure from the dry and serious experience that flying can sometimes entail. With the hatches buttoned, we pushed back from the gate at 10:34.

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Following a fast taxi to RWY 25R, the big twin-jet rolled onto the centerline and the nose pointed west. At 10:44 we began a lumbering takeoff roll before smoothly rotating into the grey Belgian sky.

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Within seconds of leaving the runway we entered the murky overcast.

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However, just a few seconds thereafter, we emerged free and clear of the clouds into the bright blue above. It is amazing how different the world can look within a short series of seconds.

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After a slight right turn, we continued in a northwesterly heading, all the while putting more distance between us and the cloud layer below. At one point I spied the mushroom cloud of a power plant off the right wing, its vapor billowing up through the white blanket.

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As we approached the coast of the North Sea, the cloud layer abruptly ended.

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Twenty minutes after takeoff, the captain made a brief welcome announcement. He mentioned we were climbing through 27,000 feet on the way to 34,000 feet and that the flight time to Atlanta would be 9 hours and 5 minutes, putting us at the gate right at 14:00 EDT. He also predicted the ride would be mostly smooth, with the exception of some light chop around the beginning of the Atlantic crossing and again while making landfall over Newfoundland.

After a short crossing of the Channel, the English coastline appeared ahead. According to the flight information displayed on the overhead monitors (no PTVs), we leveled off briefly at FL320 while making landfall over Essex, near the village of Bradwell-on-Sea.

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At 11:15 am, the flight attendants passed through the cabin with U.S. customs and immigration cards, followed immediately by the first beverage service. While Delta does charge for liquors and cocktails in the economy cabin, beer and wine are once again complimentary on trans-Atlantic flights. I opted for a Heineken, which was cold, crisp and really hit the spot! A choice of peanuts, pretzels or Biscoff cookies was also offered.

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As we continued over England the clouds returned, revealing the shadows of multiple contrails through the crowded airspace.



We soon neared the Welch coast, passing close to the town of New Quay. The clouds parted enough to allow a view of the countryside and coastline.


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After a quick crossing of the Irish Sea, the eastern coast of the Ireland appeared below.



An hour and fifteen minutes after departure, lunch was served along with another drink. When asked the famous question “chicken or pasta?,” I opted for the former and was impressed by the content and quality of the food. The grilled chicken, roasted vegetables and mashed potatoes were above average compared to what I’ve experienced on similar flights. In addition, the meal came with a nice salad with crumbled feta and Italian dressing, as well as a decent bread roll. I washed it all down with another complimentary Heineken, while saving my crackers, cheese and brownie in case of any hunger pangs further down the airways. Although it was still “airline food,” I give Delta two thumbs up for this meal.

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Just as I finished eating, the flight attendants again passed through the aisle with a full selection of beverages. I asked for a coffee with cream and was again impressed with the service; instead of simply giving me one creamer, which I never find to be adequate, the flight attendant asked how many I would like. It is the little things like that make a cup of coffee—and the flight—more enjoyable.

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Once over the open Atlantic, I stretched out and watched the clouds slip by while I listened to music. I also watched parts of the movie “Date Night,” which was shown on the overhead screens.

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The flight attendants came through the aisles at least once per hour offering water. At the half-way point, about four and a half hours into the flight, another full beverage service and snack was offered. This time I opted for a Coke and a pack of pretzels.

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We continued west, sometimes in sunny skies, sometimes engulfed in clouds.

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For most of the Atlantic crossing, the ride was smooth in the upper atmosphere, although the seas below looked rather rough at times.

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Before I knew it, I spied waves crashing against the edges of the North American continent. An ocean that once took weeks or months to cross had just been spanned in a little over five hours. Incredible!

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Suddenly, immediately after crossing the coast, the aircraft was jolted by the worst turbulence I have ever experienced!! The initial punch was the worst, and had I not been wearing my seatbelt, it is quite plausible that I would have hit the ceiling. Many passengers instinctively let out screams, and many of the overhead bins came unlatched. I also heard crashing noises in the aft galley. Within seconds the seatbelt sign came on, followed immediately by an announcement from a flight attendant imploring everyone to check the security of his or her seat. Meanwhile, the speed brakes extended and the engines spooled down. I later found out, via our tracking information on Flightaware, that we descended from FL360 to FL300 in search of calmer air. Although the turbulence lasted for some time, the initial jolts were by far the most severe.

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After passing through the roughest of the air, we continued over Newfoundland, Prince Edward Island, and Nova Scotia. Below is the Gulf of Saint Lawrence near the town of Northport, Nova Scotia.

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Soon we crossed the Bay of Fundy while passing just south of Saint John, New Brunswick.

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Next in line was Grand Manan Island, New Brunswick, in the foreground, with the northernmost coast of Maine in the background.



We then crossed into U.S. airspace and followed the coast of Maine to the southwest. Sea, land and islands mixed to form the surface below. Thanks to Google Earth, I learned that these mounds of earth are known as Little Green and Large Green Islands, near Rockland, Maine.

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Before long, the airport and city of Manchester, New Hampshire came into view.

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A few minutes beyond Manchester, the municipal airport at Orange, Massachusetts was visible off the right wing.

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The world moves quickly when traveling at 450 knots. Fifteen minutes after passing Manchester, NH, Stewart International airport near Newburgh, NY came into view, as seen in the photo below.

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Another fifteen minutes passed and I spotted Reading Regional Airport in Pennsylvania.

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As we continued over Pennsylvania, I was captivated by the beautiful mosaic formed by the fields below.

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Soon I spotted the Potomac River upstream from my former home in Washington, DC. While flying overhead at the time, I was fairly confident this was the Potomac, and Google Earth later confirmed my assumption. The state of Virginia appears on the left side of the river, while Maryland is on the right.



Approximately an hour out of Atlanta, a snack of pizza and ice cream was served. Everything tasted fine; it was not gourmet by any stretch of the imagination, but good nonetheless. I also asked for another can of Heineken. The flight attendant asked if I wanted a plastic cup and I replied that I did not, as I’d hate to create more garbage. In response, she joked that I “looked like a beer drinker” and that I’d make do just fine with a can. The joke was meant in a good way and was a nice example of the flight attendant’s personality showing though.

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Following the snack service, the flight attendants distributed moist towelettes. Although these are a far cry from the hot towels I remember from a decade ago, they are better than nothing. By contrast, United did not offer anything of the sort during my return trip to Europe. In this case, good job Delta.

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After many hours in the air, we finally began our descent into Atlanta. Upon reaching the northern suburbs of the city, we passed GVL airport near Gainesville, Georgia.

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Almost directly above downtown Atlanta, the big 767 banked to the right to begin the downwind leg for an approach to one of the easterly runways. I took several photos looking almost straight down on the skyscrapers of Atlanta. The Georgia Dome sports area is also clearly visible in the second photo below.

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We then made a 180-degree left turn for an eastbound final approach to ATL. The flaps and spoilers both extended.

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Meanwhile, another ATL-bound jet appeared off the right wing while setting up for a parallel approach.

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We glided lower and lower, and soon there were just a few seconds left as we streaked over the perimeter of the airport.

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The big twin-jet touched the asphalt of RWY8L at 13:57 EDT after nine hours and thirteen minutes on the wing from Brussels. Below is the final route (at least part of it) we took from Brussels to Atlanta.

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We exited the runway to the right and taxied back to the west toward Concourse E, the international section of the Atlanta airport.

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After a short taxi we docked at the gate.

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I cleared customs and immigration within thirty minutes, re-checked my suitcase through to Bozeman, and proceeded back upstairs to snap another photo of the 767 that had just carried me across the Atlantic. What a good-looking machine.
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With more than two hours until boarding would begin for my onward flight to Salt Lake City, I decided to grab a burger at the Heineken Bar and Grill in Concourse A. The food was not the best and even the non-smoking section of the restaurant reeked of cigarettes, but at least I had a nice view of the ramp. This beautiful 767 was one example of the action below.

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As soon as I finished eating, I decided to escape the smoke and meander down to my next gate.

Stage 2 of 3
Date: September 21, 2010
Route: ATL-SLC
Flight #: DL 1926
Aircraft Type: Boeing 757-232
Aircraft Registration: N6711M / Serial Number 30483 / Manufactured 2000
Scheduled Departure: 17:15 EDT
Actual Takeoff: 18:06 EDT
Scheduled Arrival: 19:18 MDT
Actual Landing: 19:49 MDT
Flight Time: 3:43
Distance: 1,588 miles (2,556 km) direct / 1,645 miles (2,647 km) actual
Altitude: FL360/FL380
Seat: 33F (Window)
Load: Economy = 100% / Business =100%
My Logbook: 65th flight on DL (Mainline) / 23rd flight on the 757-200 / 266th airline flight overall

Although boarding was supposed to begin at 16:45, the aircraft did not arrive at the gate until the scheduled departure time of 17:15. No reason for the delay was announced other than that “the inbound aircraft was late.” Before boarding, I snapped a photo of the sleek 757 during its brief repose in Atlanta.

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By the time the arriving passengers deplaned and the aircraft was serviced, it was 17:35 and I was getting anxious given my miniscule 33-minute layover in Salt Lake. Even in the best of circumstances my connection would be tight, and only a slight delay would result in a missed flight. Moreover, the boarding process naturally took longer, as the 757 was filled to capacity. Still, the Delta employees at the gate and onboard did a good job expediting the process. I found my seat at 33F on the right-hand side and settled in. The legroom was average, but at least each seat had a PTV with, most importantly, a moving-map feature!


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The doors were sealed as quickly as possible and we finally pushed back a little before 18:00.

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Fortunately the taxi to RWY 08R was quick; after holding briefly for a departing Air France 747-400 bound for Paris, we took to the asphalt and accelerated powerfully down the centerline. Even this fully-loaded 757 had seemingly unbridled energy and we rocketed into the evening sky. So long, Georgia.

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A 180-degree left turn a few minutes after take-off established our initial course toward the Alabama state line.



We continued our climb while weaving through menacing but gorgeous cloud formations. A day of Georgia heat had produced a line of building thunderstorms, resulting in one of the most beautiful cloud displays I had seen in the air. It was tremendous fun to watch the wing slice so close to these growing monsters.

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Eventually we leveled off at 36,000 feet and the flight attendants began the beverage and snack service. I opted for a cranberry-apple juice—very tasty! A choice of cookies, peanuts or pretzels was offered, and I took the pretzels. Once my tray was cleared I hauled out my laptop to investigate the onboard Wi-Fi. Most importantly, I wanted to check my options for getting to Bozeman given that I would most certainly miss my connection in Salt Lake. Fortunately, in-flight WiFi is free—well, that is, if surfing through the Delta website; but for my purposes, that was all I needed. The connection was incredibly fast given our position 36,000 feet in the air. I easily logged into my SkyMiles account, clicked to the “My Trips” section and was pleased to find that Delta had already updated my itinerary in light of the delay and the likelihood of missing my connection in Salt Lake. The new itinerary provided multiple options for getting to Bozeman, and fortunately there was still one more flight that evening, departing at 21:30, that I could easily make. The website allowed me to quickly rebook myself on the later flight, including selecting my seat. In less than five minutes the process was complete; once on the ground in Salt Lake, I would only have to find a kiosk and print out my new boarding pass. Although the delay and missed connection were unfortunate, the rebooking process, available in-flight no less, was terrific. It was quick and easy, and the fact that Delta’s website provided new options in real-time was impressive. Above all, instead of spending the next three hours of the flight worrying about missing my connection or wondering whether there was a later flight to Bozeman, I was able to sit back and relax. Good job, Delta.

As we left the southeast, the thunderstorms disappeared and were replaced by a lower-level cloud blanket.

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In addition to watching the clouds and landscape pass by, I took advantage of Delta’s live TV and watched Comedy Central—the Daily Show and the Colbert Report at 36,000 feet! I was one happy flyer. The time passed quickly and soon the city of Denver appeared directly below.



Meanwhile, the flight attendants offered another drink; I opted for a repeat of my previous cranberry apple juice. A few minutes beyond Denver, we began to cross above a more interesting landscape, namely the Rocky Mountains. The clouds were dispersed enough to allow a view of the barren peaks coated in the evening sunlight.

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Beyond the Rockies, we crossed the arid terrain of western Colorado and eastern Utah. The sun dropped lower in the sky, but there was still enough light to see the physical features of the landscape below.

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As dusk approached, the engines spooled back and we began our descent into Salt Lake. The Wasatch mountains east of the city appeared off the right wing as we approached from the southeast. The Great Salt Lake itself also came into view up ahead.

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We made a right-hand turn to the north and set up for an approach to RWY 34R. At 19:49 we greased the asphalt with a beautiful landing after three hours and forty-three minutes in the air. As we taxied to the gate, the flight attendants made an announcement with a plea to those passengers without connections, or with longer layovers, to remain seated after parking to let those with tight connections deplane first. We arrived at the gate at 19:55, almost forty minutes behind schedule; amazingly, many passengers remained seated and allowed others to hurry off the airplane. Perhaps there is hope for humanity? At any rate, given my rebooking on the later flight to Bozeman, I was one of the last to deplane.

Below is the route we took from Atlanta to Salt Lake City.

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Once inside the terminal, I found a self-service kiosk. I simply placed one of my boarding passes under the scanner and the computer instantly brought up my new reservation. After a few taps on the screen to confirm my seat selection, the machine spit out a new boarding pass. The whole process took less than a minute. With about an hour to spare before my new flight to Bozeman, I headed to Burger King for an appallingly unhealthy, yet tasty Whopper. I then made my way downstairs to the SkyWest gates in Concourse E.

Stage 3 of 3
Date: September 21, 2010
Route: SLC-BZN
Flight #: DL 4516 (Operated by SkyWest Airlines)
Aircraft Type: CRJ-200LR
Aircraft Registration: N455SW / Serial Number 7760 / Manufactured 2003
Scheduled Departure: 21:30 MDT
Actual Takeoff: 21:30 MDT
Scheduled Arrival: 22:43 MDT
Actual Landing: 22:16 MDT
Flight Time: 0:46
Distance: 347 miles (558 km) Direct / 364 miles (585 km) actual
Altitude: FL310
Seat: 4D (Window)
Load: 40%
My Logbook: 13th flight on SkyWest (DL) / 25th flight on the CRJ-200 / 267th airline flight overall

My flight to Bozeman began boarding on time a little before 21:00. I always love the experience of boarding the late-night flight to my hometown. Usually I see one or two people that I know, or at least recognize. I also tend to relax at this stage of a trip, because I know that my flight connections were successful, that my journey is nearly complete, and that I will soon be home. And upon entering a Bozeman-bound aircraft, I typically hear other passengers talking about southwest Montana, the local news, or their latest adventures in the nearby mountains. Indeed, the world is big and beautiful and full of wonderful people, but it always feels good to come home and be among “my own.” I settled into my seat at 4D on the right side of the aircraft; the seat next to mine remained empty so I stretched my legs diagonally, propped my head against the window, and relaxed while looking at the calm of the night-ramp.

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Soon the hatches were sealed and we pushed back ten minutes ahead of schedule. After a fast taxi, we lined up on RWY 16L and, without stopping, the pilots pushed the throttles forward for takeoff. At 21:30, exactly our scheduled departure time, we rocketed off the runway and into the night sky. After a u-turn back to the north, we climbed out over the Great Salt Lake and toward the Idaho state line.

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The ride was surreal as I watched the silver, moonlit clouds slip smoothly past the winglet. The lone flight attendant soon sprang into action, offering coffee, water, juice, or soda; alcohol was available for a charge. I took a cranberry-apple juice and two bags of pretzels. The pilots did not make an announcement at any point during boarding or while in-flight, which was disappointing, but the flight attendant was friendly and seemed to be in a good mood. I later found out, thanks to FlightAware, that we leveled off at 31,000 feet for just one minute before beginning our descent into Bozeman; that was one short cruise.

Although it was nighttime, I soon spotted familiar-looking mountains out the window and realized we were descending over the Hyalite Range south of Bozeman. The night was calm and clear, and as we swooped into the Gallatin Valley, we were cleared for a straight-in approach to RWY30. We crossed above the threshold and the flying pilot began a floating flare; a few seconds later the tires gently met the asphalt and I was home. There is no place like home, especially after flying for hours and hours, and thousands of miles. We exited the runway to left and made the quick taxi to the terminal, where we docked at 22:20, nearly 25 minutes ahead of the flight’s scheduled arrival time. Below is the route we took from Salt Lake City to Bozeman.

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Even with my missed flight in Salt Lake City, I arrived in Bozeman just a little more than one hour after my originally scheduled arrival time of 21:11. Once parked at the gate, I was off the plane in no time and collected my checked bag at the carousel. By the time my mother (and the dog, of course) arrived at the airport to pick me up, I was already waiting on the curb.

Based on this trip, my impressions of the “new” Delta are as follows:

Without a doubt, Delta is a cut above other U.S. airlines. Although Delta is a large company and therefore lacks some of the hometown feel of, say, Alaska Airlines or the former Midwest Airlines, the Delta experience is genuine and with a certain sense of personality. From the somewhat amusing “Deltalina” safety video, to the mostly-friendly flight attendants, to the good food and free beer in international economy class, to the ease with which Delta’s IT system adjusted to my changed itinerary, I had the sense that Delta wanted to deliver me to my destination as smoothly and as comfortably as possible. While this is ostensibly the goal of every airline, a commitment to that goal actually seemed to show during my experience on Delta. Granted, the trip was not perfect; I found the check-in agents in Brussels to be abrasive and unprofessional, and I experienced a delay resulting in a missed connection. Indeed, in the vast system that comprises the modern air transport experience, there are bound to be negative experiences; still, I found that Delta, on the whole, seemed to offer a product that is well-intentioned, that runs efficiently, and that keeps the customer in mind. I will continue to support Delta and I look forward to flying with them in the future. I would give Delta the following scores for this experience; with 1 being the worst possible score, 5 being average, and 10 being excellent, Delta averaged just above a 7 overall. Not bad.

RESERVATION & ONLINE SERVICES: 9/10
CHECK-IN: 3/10
SEATS & CABIN CONDITION: 7/10
CABIN CREW: 8/10
FOOD & DRINK: 9/10
INFLIGHT ENTERTAINMENT: 6/10
BAGGAGE: 8/10
PUNCTUALITY: 7/10
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OVERALL SCORE: 57/80 =71%

For those who are interested, I have included a few pictures of my time in Montana. Although I ended up getting an awful case of the flu during the second half of my stay, it was wonderful to be home and I enjoyed every minute of my time in the “Treasure State.”

Below is a view of the Bridger Mountains with autumn colors in the foreground, taken close to my mother’s house.



The next photo was taken while on a hike with my mother and dog in our neighborhood.



In addition, here is a picture showing the setting for my friend’s wedding; the bride, groom and I all stood under the archway while I officiated the ceremony. The weather and the scenery were just perfect.



Finally, I’ve included a photo of my beloved Samoyed dog, named “Kelty.” She’s six years old and very loving and affectionate, although quite full of energy!



I will soon post a separate trip report detailing my return to Europe on United Airlines and will compare and contrast my experiences on United and Delta. Which airline will emerge victorious in my evaluation? Check the forum soon and you will find out!

Thank you for reading, and I hope you enjoyed this report. Again, comments and questions are greatly appreciated!

Best regards,
BZNPilot

My other reports on Airliners.net are:

A Bee-Line To Madrid: SN’s A319 & B733 (Many Pics) (by BZNPilot Sep 13 2010 in Trip Reports)
YVR-PDX-BFI: Horizon + SeaPort's PC-12 (Many Pics) (by BZNPilot Jul 6 2010 in Trip Reports)
Day Tripping: DCA-DTW-MKE-DCA On NW/YX (Many Pics) (by BZNPilot Jul 25 2009 in Trip Reports)
BZN-IAD On Skywest/Delta (Many Pics) (by BZNPilot Jan 24 2009 in Trip Reports)
DCA-SEA + Boeing Field + Holiday Travel Odyssey (by BZNPilot Jan 3 2009 in Trip Reports)
CDG-FRA-IAD On AF/UA (Part 2, Many Pics) (by BZNPilot Nov 18 2008 in Trip Reports)
DCA-ORD-FRA-CDG On UA/LH/AF (Part 1, Many Pics) (by BZNPilot Nov 9 2008 in Trip Reports)
Planes & Trains To Montreal (Many Pics) (by BZNPilot Sep 18 2008 in Trip Reports)
IAD-DEN-BZN-ORD-DCA On UA Biz/Y (Many Pics) (by BZNPilot Sep 12 2008 in Trip Reports)
DC-9+A320+738s On NW/DL To MT (pics) (by BZNPilot Aug 3 2008 in Trip Reports)
DC To Montana On NW (many Pics) (by BZNPilot Jun 15 2008 in Trip Reports)
HKG-ORD-DCA On UA In Coach (pics) (by BZNPilot Jun 14 2008 in Trip Reports)
HKG-MNL-HKG On CX (Business) W Pics (by BZNPilot Feb 25 2008 in Trip Reports)
Manila-Caticlan-Manila For New Years (Pics) (by BZNPilot Jan 24 2008 in Trip Reports)
MRY-SFO-HKG On UA (with Pics) (by BZNPilot Feb 2 2008 in Trip Reports)
DCA-PHL-SFO (with Pics) (by BZNPilot Jan 29 2008 in Trip Reports)
Northwest Tri-Jets To Germany In 1999 (Many Pics) (by BZNPilot Feb 5 2010 in Trip Reports)
Lama Chopper In The Montana Mountains (w Pics) (by BZNPilot Jul 21 2008 in Trip Reports)

26 replies: All unread, showing first 25:
 
User currently offlinebps3458 From Australia, joined Oct 2006, 561 posts, RR: 1
Reply 1, posted (3 years 8 months 2 weeks 4 days 2 hours ago) and read 16183 times:

Excellent report and great pictures. Thanks for sharing. Am really impressed how you were able to change your booking while en route to SLC. Fully agree with your comment that this service just lets you enjoy your flight as you don't have to worry about the possibility of missing a connection. Looking forward to your return report on UA.

Cheers from Brisbane,

Peter


User currently onlineSESGDL From United States of America, joined Jan 2001, 3466 posts, RR: 10
Reply 2, posted (3 years 8 months 2 weeks 4 days 1 hour ago) and read 16141 times:

Great trip report, I thoroughly enjoyed reading it! And I agree 100%, although not perfect, Delta is trying to do something different to distinguish itself from the other legacy airlines.

Jeremy


User currently offline767747 From United States of America, joined Jan 2005, 1916 posts, RR: 24
Reply 3, posted (3 years 8 months 2 weeks 4 days 1 hour ago) and read 16106 times:
Support Airliners.net - become a First Class Member!

Excellent report, BZNPilot!

Really interesting to read about your travels. Every aspect of the trip was documented perfectly!

Quoting BZNPilot (Thread starter):
After a slight right turn, we continued in a northwesterly heading, all the while putting more distance between us and the cloud layer below. At one point I spied the mushroom cloud of a power plant off the right wing, its vapor billowing up through the white blanket.

Really cool photo!

Quoting BZNPilot (Thread starter):
Just as I finished eating, the flight attendants again passed through the aisle with a full selection of beverages. I asked for a coffee with cream and was again impressed with the service; instead of simply giving me one creamer, which I never find to be adequate, the flight attendant asked how many I would like. It is the little things like that make a cup of coffee—and the flight—more enjoyable.

Totally agree with this .. its the little things, like offering the can when its a full flight, and just generally showing an interest in the service, and what is being provided, etc .. that makes a flight memorable.

Thanks for sharing!

Matthew (767747)


User currently offlineflykev From United Kingdom, joined Jan 2006, 1380 posts, RR: 1
Reply 4, posted (3 years 8 months 2 weeks 4 days ago) and read 15901 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Fantastic Report. I really enjoyed the photos which helped illustrate your journey across the globe. Thanks for sharing, and I look forward to your future reports.

Kev.



The white zone is for immediate loading and unloading of passengers only
User currently offlinelychemsa From United States of America, joined Oct 2009, 1170 posts, RR: 3
Reply 5, posted (3 years 8 months 2 weeks 3 days 10 hours ago) and read 14957 times:

US airlines don't serve deserts. I don't consider these packaged brownies or cookies acceptable. At least your salad had some feta cheese. Usually they only serve lettuce.

The problem with DELTA is that they have the worse frequent flyer program of all the US airlines.


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 6, posted (3 years 8 months 2 weeks 3 days 9 hours ago) and read 14876 times:

Hi BZNPilot,

excellent report with many great pictures, I really enjoyed reading!

Quoting BZNPilot (Thread starter):
Date: September 21, 2010
Route: BRU-ATL
Flight #: DL 125
Aircraft Type: Boeing 767-332ER
Aircraft Registration: N16065 / Serial Number 30199 / Manufactured 1999
Scheduled Departure: 10:30 CEST
Actual Takeoff: 10:44 CEST
Scheduled Arrival: 14:25 EDT
Actual Landing: 13:57 EDT
Flight Time: 9:13
Distance: 4,420 miles (7,113 km) direct / 4,474 miles (7,200 km) actual
Altitude: FL340/FL360
Seat: 35G (Window)
Load: Economy = 30% / Business = Unknown
My Logbook: 64th flight on DL (Mainline) / 15th flight on the 767-300 / 265th airline flight overall

I really like your detailed data sections, well done!

Quoting BZNPilot (Thread starter):
We were treated to a viewing of the %u201Csexy%u201D safety video featuring %u201CDeltalina,%u201D who in my opinion is not the beauty some people find her to be.

Interesting, haven't seen that yet.

Quoting BZNPilot (Thread starter):
At one point I spied the mushroom cloud of a power plant off the right wing, its vapor billowing up through the white blanket.

Nice shot!

Quoting BZNPilot (Thread starter):
I opted for the former and was impressed by the content and quality of the food. The grilled chicken, roasted vegetables and mashed potatoes were above average compared to what I’ve experienced on similar flights. In addition, the meal came with a nice salad with crumbled feta and Italian dressing, as well as a decent bread roll. I washed it all down with another complimentary Heineken, while saving my crackers, cheese and brownie in case of any hunger pangs further down the airways. Although it was still “airline food,” I give Delta two thumbs up for this meal.

That meal looks quite good - nice to hear you were also satisfied with the quality.

Quoting BZNPilot (Thread starter):
The legroom was average, but at least each seat had a PTV with, most importantly, a moving-map feature!

Nice!

Quoting BZNPilot (Thread starter):
I easily logged into my SkyMiles account, clicked to the “My Trips” section and was pleased to find that Delta had already updated my itinerary in light of the delay and the likelihood of missing my connection in Salt Lake. The new itinerary provided multiple options for getting to Bozeman, and fortunately there was still one more flight that evening, departing at 21:30, that I could easily make. The website allowed me to quickly rebook myself on the later flight, including selecting my seat. In less than five minutes the process was complete; once on the ground in Salt Lake, I would only have to find a kiosk and print out my new boarding pass. Although the delay and missed connection were unfortunate, the rebooking process, available in-flight no less, was terrific. It was quick and easy, and the fact that Delta’s website provided new options in real-time was impressive. Above all, instead of spending the next three hours of the flight worrying about missing my connection or wondering whether there was a later flight to Bozeman, I was able to sit back and relax. Good job, Delta.

Wow, very impressive!   

Quoting BZNPilot (Thread starter):
I will soon post a separate trip report detailing my return to Europe on United Airlines and will compare and contrast my experiences on United and Delta. Which airline will emerge victorious in my evaluation? Check the forum soon and you will find out!

Great, I cannot wait to read part 2!


PH



Nothing's worse than flying the same reg twice!
User currently offlineTranspac787 From United States of America, joined exactly 7 years ago today! , 3193 posts, RR: 13
Reply 7, posted (3 years 8 months 2 weeks 3 days 8 hours ago) and read 14738 times:

Quoting BZNPilot (Thread starter):
This was about to be my 30th crossing of the Atlantic,

Dear God haha. Very impressive!!

Quoting BZNPilot (Thread starter):
I cleared customs and immigration within thirty minutes,

What?!? In ATL?? Geez. The time I was there I cleared pretty fast but I arrived at like 500a. I always hear horror stories about ATL customs, especially at the peak Europe arrival hours.

Quoting BZNPilot (Thread starter):
Load: Economy = 100% / Business =100%

Yea, definitely a hub-to-hub flight  

Always love seeing DL 767 TR's, I've only been on one myself so didn't get to really 'see' the plane in its entirety. Can't wait for them to get the Y-class PTV mods though!!



A340-500: 4 engines 4 long haul. 777-200LR: 2 engines 4 longer haul
User currently offlineKaiGywer From United States of America, joined Oct 2003, 12217 posts, RR: 35
Reply 8, posted (3 years 8 months 2 weeks 3 days 7 hours ago) and read 14533 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Quoting BZNPilot (Thread starter):
Nonetheless, when one Delta agent spotted her friends in line, who were standing directly in front me, the agent was all smiles, greeted each one of them, and proceeded to chat for several minutes while everyone else waited. I was annoyed; but never mind, after a few minutes I reached the counter, checked my bag and received my boarding passes.
Quoting BZNPilot (Thread starter):
I found the check-in agents in Brussels to be abrasive and unprofessiona

Not that it matters to the average traveler, but Delta uses outsourced agents in their international locations, with only the supervisor on duty being an actual DL employee. Still, no need for rudeness, regardless of who they work for as it reflects on DL only and not XYZ handling services.

Quoting PlaneHunter (Reply 6):
Interesting, haven't seen that yet.
http://www.youtube.com/watch?v=nC7yYpi3_9s



911, where is your emergency?
User currently offlineBZNPilot From Belgium, joined Feb 2006, 262 posts, RR: 1
Reply 9, posted (3 years 8 months 2 weeks 3 days 6 hours ago) and read 14434 times:

@Peter:

Quoting bps3458 (Reply 1):
Excellent report and great pictures.
Quoting bps3458 (Reply 1):
Looking forward to your return report on UA.

Thanks for your nice remarks! Much appreciated. I will post the return on UA within the next couple of days  

@Jeremy:

Quoting bps3458 (Reply 1):
And I agree 100%, although not perfect, Delta is trying to do something different to distinguish itself from the other legacy airlines.

Thanks for your comments. Yeah, there really does seem to be something to the new, post-merger Delta...will be interesting to see if a similar trend develops in the next year or so at UA (&CO).

@Matthew:

Quoting 767747 (Reply 3):

Excellent report, BZNPilot!

Thanks!

Quoting 767747 (Reply 3):
Totally agree with this .. its the little things, like offering the can when its a full flight, and just generally showing an interest in the service, and what is being provided, etc .. that makes a flight memorable.

Absolutely, regardless of an airline's "hard product," what I always remember is the "soft product," that INTEREST in the service.

@Kev:

Quoting flykev (Reply 4):
Thanks for sharing, and I look forward to your future reports.

Thanks for reading and for your nice comments! Will be posting Part 2 soon.

@lychemsa:

Quoting lychemsa (Reply 5):
At least your salad had some feta cheese. Usually they only serve lettuce.

Yeah...I've noticed that, especially on other carriers (i.e. UA). Delta seems to be improving though.

@PH:
Thanks for commenting, always good to hear from you!

Quoting PlaneHunter (Reply 6):
Interesting, haven't seen that yet.

Here's the YouTube clip of it. The part that everyone seems to be talking about is the "no smoking" part about 1:50 into the clip.  http://www.youtube.com/watch?v=MgpzUo_kbFY

Quoting PlaneHunter (Reply 6):

Great, I cannot wait to read part 2!

Will post soon!

@Transpac:

Thanks for commenting, man, much appreciated!

Quoting Transpac787 (Reply 7):
What?!? In ATL?? Geez. The time I was there I cleared pretty fast but I arrived at like 500a. I always hear horror stories about ATL customs, especially at the peak Europe arrival hours.

Ha! Yeah, I've had some long waits at ATL before...guess I got lucky this time.

Quoting Transpac787 (Reply 7):
Always love seeing DL 767 TR's, I've only been on one myself so didn't get to really 'see' the plane in its entirety. Can't wait for them to get the Y-class PTV mods though!!

The Y-class PTVs on the 767s will be a huge improvement, and once that happens, I see Delta as having an extremely good product overall.

Thanks again to everyone who took the time to comment.
Best,
BZNPilot


User currently offlineLostmoon744 From United States of America, joined Aug 2006, 172 posts, RR: 3
Reply 10, posted (3 years 8 months 2 weeks 8 hours ago) and read 13484 times:

Great report, as usual, J! I enjoyed that immensely.

User currently onlineB747forever From Sweden, joined May 2007, 17053 posts, RR: 10
Reply 11, posted (3 years 8 months 2 weeks 7 hours ago) and read 13415 times:

A very nice trip report.

DL doesnt seem too bad.

Really interesting that you could rebook your flight when you were in the air.



Thank you for sharing

B747forever



Work Hard, Fly Right
User currently offlineBZNPilot From Belgium, joined Feb 2006, 262 posts, RR: 1
Reply 12, posted (3 years 8 months 2 weeks 3 hours ago) and read 13220 times:

@KaiGywer:

Quoting KaiGywer (Reply 8):
Not that it matters to the average traveler, but Delta uses outsourced agents in their international locations, with only the supervisor on duty being an actual DL employee. Still, no need for rudeness, regardless of who they work for as it reflects on DL only and not XYZ handling services.

Thanks for commenting. I agree, from the standpoint of the passenger, the employee is representing Delta, regardless of who the actual employer is.

@Lostmoon:

Quoting Lostmoon744 (Reply 10):
Great report, as usual, J! I enjoyed that immensely.

Hey T, thanks for commenting!! Hope it brought some entertainment to your work day. Later, man!

@B747forever:

Quoting B747forever (Reply 11):
DL doesnt seem too bad.
Really interesting that you could rebook your flight when you were in the air.

I appreciate your comments. Yeah, I definitely prefer a European airline for trans-Atlantic flights, but if for whatever reason I must be on a U.S. carrier, Delta seems the way to go. The inflight booking thing was indeed impressive...and incredibly easy.

Thanks again, everyone.


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 13, posted (3 years 8 months 1 week 4 days 15 hours ago) and read 12359 times:

Nice report, it's nice to see a route covered that has been well flown by myself. I have flown BRU-ATL many times and always enjoyed the service. It's a surprise that they sent one of their own 767's, usually this is a 76G route.
I have flown on N16065 as well in July 2009 between Paris and Cincinnati (in seat 32G, two rows ahead) and found the cabin to be as worn.



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlinegjunnar From Germany, joined Sep 2001, 155 posts, RR: 0
Reply 14, posted (3 years 8 months 1 week 4 days 7 hours ago) and read 12279 times:

Once again I thoroughly enjoyed this trip report of yours.
Good to hear how Delta managed to cope with the minor issues that popped up!
Can't wait to read about your UA experience. I bet they'll have a hard time winning this competition now that DL has already scored pretty high...


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 15, posted (3 years 8 months 1 week 4 days 6 hours ago) and read 12250 times:

Quoting KaiGywer (Reply 8):
http://www.youtube.com/watch?v=nC7yYpi3_9s
Quoting BZNPilot (Reply 9):
Here's the YouTube clip of it. The part that everyone seems to be talking about is the "no smoking" part about 1:50 into the clip. http://www.youtube.com/watch?v=MgpzUo_kbFY

Thanks for the links! Interesting video - and I have to agree with your rating.


PH



Nothing's worse than flying the same reg twice!
User currently offlineN766UA From United States of America, joined Jul 1999, 8193 posts, RR: 24
Reply 16, posted (3 years 8 months 1 week 4 days ago) and read 12041 times:

Hey, I can see my apartment in your MHT photo!


This Website Censors Me
User currently offlineBZNPilot From Belgium, joined Feb 2006, 262 posts, RR: 1
Reply 17, posted (3 years 8 months 1 week 3 days 8 hours ago) and read 11764 times:

Thanks, everyone, for your comments.

@MSS658:
Glad you enjoyed, thanks for reading and posting a comment!

Quoting MSS658 (Reply 13):
It's a surprise that they sent one of their own 767's, usually this is a 76G route.

Yeah...I was just disappointed not have winglets. Such a nice sight when looking out the window.

@gjunnar:

Quoting gjunnar (Reply 14):
Once again I thoroughly enjoyed this trip report of yours.

Thanks for reading and commenting once again! Much appreciated.

Quoting gjunnar (Reply 14):
Can't wait to read about your UA experience. I bet they'll have a hard time winning this competition now that DL has already scored pretty high...

The UA report will be appearing soon! Delta will indeed be tough to beat (for a U.S. airline, that is). Thanks again for posting!

@PH:

Quoting PlaneHunter (Reply 15):
Thanks for the links! Interesting video - and I have to agree with your rating.

No problem.  

@N766UA:

Quoting N766UA (Reply 16):
Hey, I can see my apartment in your MHT photo!

Funny...it's a small world, isn't it!? I was once on a UA 744 nonstop HKG-ORD and flew just a few miles north of my hometown in Montana...strange how that can happen.

All the best,
BZNPilot


User currently offlineLuftfahrer From Germany, joined Mar 2009, 1012 posts, RR: 2
Reply 18, posted (3 years 8 months 1 week 3 days 4 hours ago) and read 11601 times:

Excellent report, it reminded so much of my trip on Delta earlier this year. Actually, the whole flight looks just like the one I've taken... but see below!

Quoting BZNPilot (Thread starter):
Aircraft Registration: N16065

Also in my log, albeit since April 2009.  
Quoting BZNPilot (Thread starter):
Load: Economy = 30%

That's not good... for the airline! From a passenger's point of view, it couldn't get much better! I always seem to have a straight 100% loadfactor for both classes on all DL flights across the pond.

Quoting BZNPilot (Thread starter):
The agents organizing the queue were borderline rude, constantly barking orders at passengers to hurry up.

Are they Delta agents in reality or from a company contracted to manage the check-in process? They are at the airport I normally fly from, STR. At any rate, Delta should be obliged to ensure customer satisfaction here.

Quoting BZNPilot (Thread starter):
one that, incredibly, would whisk me into the upper atmosphere, carry me across the Atlantic, and gently glide me onto a narrow strip of asphalt on the other side of the world.

Great formulation, I marvel at that so often.

Quoting BZNPilot (Thread starter):
I opted for the former and was impressed by the content and quality of the food.

So was I... if you're curious, refer to the report(s) I've linked in my profile.

Quoting BZNPilot (Thread starter):
Many passengers instinctively let out screams, and many of the overhead bins came unlatched.

I once encountered some wake turbulence on final, which also sparked some screams from the passengers. However, it was not strong enough to unlatch the overhead bins... which sounds a bit worrisome to me, in your case.

Quoting Transpac787 (Reply 7):
I always hear horror stories about ATL customs, especially at the peak Europe arrival hours.

I've needed as much as 2 hours to get through, but have also made it in about 35 minutes. I've found the security screening to be the bottleneck there... and with the tightened procedures in place, it probably will become even worse during peak times.

Quoting BZNPilot (Thread starter):
Based on this trip, my impressions of the “new” Delta are as follows:

I fully agree with your review... very well said!   

Quoting BZNPilot (Thread starter):
we passed GVL airport near Gainesville, Georgia

So did I, looks like both times the "FLCON5" arrival route was used, which is common when coming in from the northeast.



Thanks for sharing. Your report was a pleasure to read.



Et là tu montes encore plus haut et ça persiste, alors on vole
User currently offlineexFATboy From United States of America, joined Jul 2003, 2974 posts, RR: 9
Reply 19, posted (3 years 8 months 1 week 3 days ago) and read 11460 times:

A very enjoyable report, with great photos!

Quoting BZNPilot (Thread starter):
Load: Economy = 30%

Wow, that's really bad...I wonder if that's normal for this route?

Quoting BZNPilot (Thread starter):
I asked for a coffee with cream and was again impressed with the service; instead of simply giving me one creamer, which I never find to be adequate, the flight attendant asked how many I would like. It is the little things like that make a cup of coffee—and the flight—more enjoyable.

Very much agreed, it's the little things that can make or break your impression of a trip. Last time I had coffee on CO, I asked the FA for four packets of sweetener (I like my coffee sweet!), and she handed me one. When I asked her again, I got glared at, and handed...one more. You'd think she was paying for these personally!

I've been flying DL more this year than I have in many years, and been generally happy with them (other than one truly bizarre mechanical delay).

Quoting BZNPilot (Thread starter):
By the time the arriving passengers deplaned and the aircraft was serviced, it was 17:35 and I was getting anxious given my miniscule 33-minute layover in Salt Lake.

I'm surprised DL let you book a 33 minute connection, even at SLC.

Quoting BZNPilot (Thread starter):
I easily logged into my SkyMiles account, clicked to the “My Trips” section and was pleased to find that Delta had already updated my itinerary in light of the delay and the likelihood of missing my connection in Salt Lake. The new itinerary provided multiple options for getting to Bozeman, and fortunately there was still one more flight that evening, departing at 21:30, that I could easily make. The website allowed me to quickly rebook myself on the later flight, including selecting my seat.

That's one nice thing about DL's system, when possible it allows you to choose between a number of options for your re-accommodation. And although I generally consider their website mediocre at best, this feature works well.

Quoting BZNPilot (Thread starter):
amazingly, many passengers remained seated and allowed others to hurry off the airplane. Perhaps there is hope for humanity?

I've never actually seen that work...miracles do happen!

Thanks for the report, looking forward to the return trip!


User currently offlineaflyingkiwi From New Zealand, joined Nov 2010, 514 posts, RR: 3
Reply 20, posted (3 years 8 months 1 week 2 days 21 hours ago) and read 11381 times:

Hi

A very enjoyable read with very high quality pictures and it looks like you had 3 good flights with Delta.

Quoting BZNPilot (Thread starter):
I opted for the former and was impressed by the content and quality of the food. The grilled chicken, roasted vegetables and mashed potatoes were above average compared to what I’ve experienced on similar flights. In addition, the meal came with a nice salad with crumbled feta and Italian dressing, as well as a decent bread roll.

That meal does look very good, especially for Y.

Quoting BZNPilot (Thread starter):
Still, the Delta employees at the gate and onboard did a good job expediting the process. I found my seat at 33F on the right-hand side and settled in. The legroom was average, but at least each seat had a PTV with, most importantly, a moving-map feature!

It's interesting that the 757 Transcon flight had PTV's but the 767 didn't. Hopefully Delta will complete those mods soon.

Quoting BZNPilot (Thread starter):
Once my tray was cleared I hauled out my laptop to investigate the onboard Wi-Fi. Most importantly, I wanted to check my options for getting to Bozeman given that I would most certainly miss my connection in Salt Lake. Fortunately, in-flight WiFi is free—well, that is, if surfing through the Delta website; but for my purposes, that was all I needed. The connection was incredibly fast given our position 36,000 feet in the air. I easily logged into my SkyMiles account, clicked to the “My Trips” section and was pleased to find that Delta had already updated my itinerary in light of the delay and the likelihood of missing my connection in Salt Lake. The new itinerary provided multiple options for getting to Bozeman, and fortunately there was still one more flight that evening, departing at 21:30, that I could easily make. The website allowed me to quickly rebook myself on the later flight, including selecting my seat. In less than five minutes the process was complete; once on the ground in Salt Lake, I would only have to find a kiosk and print out my new boarding pass. Although the delay and missed connection were unfortunate, the rebooking process, available in-flight no less, was terrific. It was quick and easy, and the fact that Delta’s website provided new options in real-time was impressive. Above all, instead of spending the next three hours of the flight worrying about missing my connection or wondering whether there was a later flight to Bozeman, I was able to sit back and relax. Good job, Delta.

Wow, a thumbs up to Delta.

Regards
aflyingkiwi


User currently offlineexFATboy From United States of America, joined Jul 2003, 2974 posts, RR: 9
Reply 21, posted (3 years 8 months 1 week 2 days 9 hours ago) and read 11229 times:

Quoting aflyingkiwi (Reply 20):
It's interesting that the 757 Transcon flight had PTV's but the 767 didn't. Hopefully Delta will complete those mods soon.

This aircraft (N6711M) is ex-Song, the TVs were installed on Song aircraft as the "airline within an airline" was meant to directly challenge JetBlue.


View Large View Medium
Click here for bigger photo!

Photo © Ralph Duenas - Jetwash Images




If Seatguru is up to date, DL has no fewer than eight different 757 configurations, 4 different legacy-NW, ex-TWA, "Transcontinental", and then just 2 described as "vers 1" and "vers 2". I believe the ex-Song birds are the "Transcontinental" ones, but I'm not 100% sure about that.


User currently offlinefasty From Belgium, joined Oct 2010, 36 posts, RR: 0
Reply 22, posted (3 years 8 months 6 days 7 hours ago) and read 10865 times:

Wow, excellent report, very detailed and I liked this poetic touch as well.

It's obvious you love your hometown so much, looking forward to read about the return leg to _my_ hometown  


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 23, posted (3 years 8 months 5 days 5 hours ago) and read 10648 times:

@BZNPilot:

The 76G does (or not to my knowledge) have winglets. The ones you are referring to is the 76T (ships 1609-1613 (N1609, N1610D, N1611B, N1612T, N1613B). They have winglets and PTV's in Economy. The 76G is the ex-gulfair configuration (which haves 6 doors and 2 window exits while the others only have 4 doors and 4 window exits.), these are ships 1501-1506 and 1521(N1501P, N152DL, N153DL, N154DL, N155DL, N156DL and N394DL).



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8507 posts, RR: 55
Reply 24, posted (3 years 8 months 4 days 18 hours ago) and read 10551 times:
Support Airliners.net - become a First Class Member!

Nice report and pictures, thanks for sharing your Delta experience.

Quoting BZNPilot (Thread starter):
The boarding process finished quickly given the light load, which I would estimate at 30% in the economy cabin

- Not a good load at all, nice for those travelling in economy though.

Quoting BZNPilot (Thread starter):
While Delta does charge for liquors and cocktails in the economy cabin, beer and wine are once again complimentary on trans-Atlantic flights

- One of the best decisions by Delta, something I'm sure most passngers will be pleased about.

Quoting BZNPilot (Thread starter):
The grilled chicken, roasted vegetables and mashed potatoes were above average compared to what I’ve experienced on similar flights. In addition, the meal came with a nice salad with crumbled feta and Italian dressing, as well as a decent bread roll

- That's not a bad looking meal actually, presentation is much better than the meal SAA gave me last week.

Quoting BZNPilot (Thread starter):
Fortunately, in-flight WiFi is free—well, that is, if surfing through the Delta website; but for my purposes, that was all I needed

- The wifi is excellent, though a tad expensive for shorter flights, I think they should offer a reduced charge for shorter flights, suspect the uptake would be greater.

Overall looks like DL did well, will be interesting to see how you get on with UA on the return.

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
25 Post contains images KGRB : Awesome report; thanks for sharing! It looks like the DL experience was above average, which I'm glad to see. And as others mentioned, kudos to them f
26 Post contains images BZNPilot : Thanks, everyone, for all the comments! @Luftfahrer: Much appreciated, thanks for reading. Glad it brought back memories of your own trip on DL. You'r
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