timb777 From New Zealand, joined Dec 2009, 156 posts, RR: 0 Posted (2 years 4 months 2 weeks 2 days 6 hours ago) and read 17121 times:
Welcome to this ever so slightly delayed trip report of my recent service from Brisbane to Auckland. This flight was the second of three on my trip with the total itinerary being CHC-BNE-AKL-CHC. The CHC-BNE flight (13Nov) was on one of the reconfigured a320's in the NZ fleet with the economy only layout. This flight was taken in the transition period with the 'new' economy only configuration and the 'old' meal inclusive traditional economy service. I managed to snag seat 1A which had plenty of legroom, more than the old J seat that used to reside in this spot due to the removal of the bulkhead on this side of the cabin. I didn't consider this flight over to Australia worthy of a report due to this transitional product now being redundant.
However, I will mention that it was an eventful flight, with one of the 3 friends travelling with me falling ill whilst on board. The aircrew responded by putting him on an oxygen bottle, however, this only worsened his condition and he threw up blood in the toilet. He pressed the attendant call button from within the toilet and at that point a medical emergency was declared. Luckily a doctor was found onboard when the cabin crew asked over the PA system. The Captain speed up the engines and got us priority approach to BNE (2hr30min CHC-BNE flight time), and we were met at the air bridge by an ambulance crew. They put the aircraft into quarantine for 30 mins to investigate the blood issue, and determine whether it was part of a larger onboard respiratory problem. Finally, they took my friend off the aircraft in a wheelchair and I followed in hot pursuit. We rushed through customs etc with no opportunity to collect bags or the such, barely a glance at immigration and through to an awaiting ambulance and into RB hospital. So, it was an eventful service after all. Luckily, these on board issues didn't start until after i had finished my meal and onboard movie.
As stated above, this report focuses on the return J class sector to AKL
After a shuttle ride up from the Gold Coast where I had spent the last 5 days I was dropped off at around 8.30am
I checked in without much wait. Unfortunately, I was initially assigned a middle seat (I wanted a window), but this was latter resolved at the lounge by the helpful attendant. I requested a window seat, or if this was not possible, was happy to downgrade to Y+ so as to have an external view.
Below are various shots of the BNE terminal and aircraft that were able to be spotted:
I enjoyed the large glass window
SQ333
After some spotting I headed to the Koru Club for some light refreshments. I had initially intended to visit the SQ lounge for some Asian food, but was disappointed to learn that it was closed at this time of day. The Koru club was found at the bottom of the escalator that leads up to the QF lounge facilities. As I was walking to the lounge I was following a large German woman with 2 naughty looking children, fortunately they went up to the QF lounge, pheeew!
Lounge Entrance:
The lounge looks down over the BNE terminal car park. While this clearly isn’t as good as looking out at the planes, it does let in plenty of light, making a nice lounge environment. The style of the lounge is pre ‘beach house theme’ (unlike MEL) which I prefer as I find the chairs much more comfortable.
I decided to sample a selection of light snacks before my flight as I was a little peckish.
To start with I had some fresh fruit, yogurt and muesli:
Then some beans, eggs and German sausage which was delicious
I couldn’t resist trying the automatic pancake making machine. It was such a stupid looking thing perched proudly on the breakfast buffet. It was rather humorous watching businessmen in suits stand patiently waiting for their delicious treat to be spat out. Grrrrr, uuurrrrrm plop. They weren’t nice.
Then I had some sandwiches and savouries before exiting the lounge bound for my 772.
My plane:
Loading my bag. On with it, I’ve got a schedule to keep!
I boarded when they called for J class, and cut the lengthy line forming of those travelling in Y.
Today’s Line-up:
As I walked past premium economy I noticed that the seats had been recovered in a dark blue. The crew told me this is an interim measure, put in place until the aircraft are refitted with the new 77W cabins. The dark royal blue apparently features in the new Business Premier.
Recovered Y+ seats
Seat 3K (taken after landing in AKL)
After sitting down, the crew came through and offered me Champagne, to which I corrected them, as they were actually serving sparkling wine! Nonetheless, it was a decent drop.
After sitting on the tarmac for a bit, we taxied out to the active runway for departure. Unfortunately, as is typically the case with trans-Tasman wide body services, the takeoff was somewhat de-rated due to the low weight.
Soon after a smooth takeoff the cabin crew proceeded with the meal service.
This was initiated with prawns. I was hoping for an Australian Shiraz (my favourite), but was disappointed to find no such wine on the wine list. However, the pinot noir I settled for was impressive and above expectations.
The prawns were first up,
Served with a selection of breads:
I opted for the Salmon as my main, favouring something lighter after my refreshments in the lounge
I finished up with ice cream and some dessert wine
Then some cheese which was offered with port, but I decided to stick with my red.
I skipped the Tea/ Coffee round, knowing I would continue my dinning in the AKL domestic lounge prior to my connecting flight down to CHC.
Landing was smooth into AKL, and before I knew it I was on NZ soil.
Below are some pictures I snapped later that evening prior to boarding my 733 flight to CHC from the AKL domestic terminal:
Overall, I enjoyed this flight and found the J service most sumptuous. I think NZ may have even improved the J class trans Tasman food offering as it seemed much better than my prior MEL-CHC and MEL-AKL J flights over the past couple of years. Overall, the J product is good value across the Tasman, and i will continue to use it when possible!
I hope you enjoyed this report, and I welcome any comments or questions you may have!
aflyingkiwi From New Zealand, joined Nov 2010, 488 posts, RR: 3 Reply 1, posted (2 years 4 months 2 weeks 2 days 6 hours ago) and read 17054 times:
Hi
Great Report and Great Pictures. It's nice to read a NZ J report, Haven't seen one in a while. The service on these trans-tasman sectors looks very good and that 3 course meal looks superb.
burj From United States of America, joined Nov 2007, 838 posts, RR: 4 Reply 2, posted (2 years 4 months 2 weeks 2 days 4 hours ago) and read 16727 times:
Thanks for the TR...great photos!
Quick question...right next to the seat, the compartment that seems to be holding the headsets...do those push down into the seat base?
I've seen A LOT of photos of these seats and I've NEVER seen those compartments deployed before...pretty nifty!
travelR From Australia, joined Sep 2010, 90 posts, RR: 0 Reply 3, posted (2 years 4 months 2 weeks 1 day 23 hours ago) and read 15947 times:
Good photos Timb777. Hope your friend was ok. I like the food served on NZ. It looks really good considering it was only trans-tasman. Sunset pic looks cool.
Quoting burj (Reply 2): Quick question...right next to the seat, the compartment that seems to be holding the headsets...do those push down into the seat base?
I've seen A LOT of photos of these seats and I've NEVER seen those compartments deployed before...pretty nifty!
As the seats are the same as VS, I actually have used the that compartment to store nic nacs when I travelled VS Upper Class. I didn't see many people using them but guess you would need to know to push the button to get it up.
timb777 From New Zealand, joined Dec 2009, 156 posts, RR: 0 Reply 5, posted (2 years 4 months 2 weeks 1 day 17 hours ago) and read 15082 times:
Quoting aflyingkiwi (Reply 1): Great Report and Great Pictures. It's nice to read a NZ J report, Haven't seen one in a while. The service on these trans-tasman sectors looks very good and that 3 course meal looks superb
Hi aflyinkiwi, thanks for your comments, yes that meal was most generous for such a short flight!
Quoting burj (Reply 2): Quick question...right next to the seat, the compartment that seems to be holding the headsets...do those push down into the seat base?
Quoting travelR (Reply 3): As the seats are the same as VS, I actually have used the that compartment to store nic nacs when I travelled VS Upper Class. I didn't see many people using them but guess you would need to know to push the button to get it up.
Yes the button on top operates it by memory. However, I noticed that they were all up in the cabin, maybe the crew put them all up for day flights for the pax to use as arm rests? It was very comfortable using it as an armrest too.
Quoting SOBHI51 (Reply 4): Nice report.
BTW how is your friend doing?
Thanks for the comments guys. Luckily it was a freak event, and he has fully recovered. He had tests later that day that cleared him. Interestingly, Air New Zealand rang him to inform him that they were not willing to fly him back to NZ unless he had been cleared to fly, which turned out to be of little problem as the doctor at the hospital simply faxed the airline a hand written clearance.
767747 From United States of America, joined Jan 2005, 1750 posts, RR: 26 Reply 6, posted (2 years 4 months 2 weeks 1 day 12 hours ago) and read 14499 times:
Nice report! Looks like AZ offered you a nice service on your flight to BNE to AKL!! That Ice Cream looks really good ...
TheCommodore From Australia, joined Dec 2007, 2346 posts, RR: 7 Reply 7, posted (2 years 4 months 2 weeks 1 day 7 hours ago) and read 14094 times:
Great report timb777.
I enjoyed it very much.
I flew business premier to Rarotonga last year, was utterly fantastic. the service/crew was superb.
I thought ANZ were doing away with the trans Tasman business product, I realize this was the 777, but why was it flying from BNE to AKL. Where did it originate from ? And what were the loads like ?
cheers
Flown 905,468 kms or 2.356 times to the moon, 1296 hrs, Longest flight 10,524 kms
kiwiandrew From New Zealand, joined Jun 2005, 8435 posts, RR: 14 Reply 8, posted (2 years 4 months 2 weeks 1 day 6 hours ago) and read 13988 times:
Quoting TheCommodore (Reply 7): I thought ANZ were doing away with the trans Tasman business product,
They have done away with J class on narrowbody services , but the widebodies will still provide J class services to AKL to connect through to the long haul network .
Moderation in all things ... including moderation ;-)
I flew business premier to Rarotonga last year, was utterly fantastic. the service/crew was superb.
I thought ANZ were doing away with the trans Tasman business product, I realize this was the 777, but why was it flying from BNE to AKL. Where did it originate from ? And what were the loads like ?
Quoting kiwiandrew (Reply 8): They have done away with J class on narrowbody services , but the widebodies will still provide J class services to AKL to connect through to the long haul network .
Hi the Commodore, as Kiwiandrew has stated, J hs only been removed from narowbody a320 services. This means that CHC and WLG no longer have any NZ J class direct offerings to Australia. However, MEL, SYD and BNE all have widebody frequencies ex AKL which maintain a J Class offering. Many of the 777 flights continue from early morning arrivals into AKL (e.g.SFO) and fly to Australia to fill in the day before the evening long haul departue bank (e.g. SFO, HKG, LAX...) This also enables NZ to continue to partake in the longhaul J class market ex Australia with aircraft that would otherwise be doing nothing, sitting idle on the AKL tarmac all day. The plane was pretty full in all classes, with J only having 1 spare seat.
rotation From Australia, joined Sep 2010, 46 posts, RR: 0 Reply 11, posted (2 years 4 months 3 days 13 hours ago) and read 10802 times:
A nice report - I love reading about NZ and their great standards!
I flew with them MEL-AKL-LAX return in 2005 when they were just introducing the new international economy on the 744s (PTVs and the like). I found each flight I took with them to be of an amazing standard and I don't know why they don't get more praise and acclaim - they are very deserving.