aflyingkiwi From New Zealand, joined Nov 2010, 488 posts, RR: 3 Posted (2 years 2 months 1 week 1 day 11 hours ago) and read 10624 times:
The Return Leg From Europe, FCO-ICN-AKL on KE
This trip report will showcase the return leg from my trip to Europe on KE flying FCO-ICN-AKL. For anybody interested in reading my previous reports in this series, please just click the links.
Our flight wasn’t until 22.45 so that gave us plenty of time to have a last look at Rome. At about 18.30 we made our way to the station and about half an hour later we were at FCO.
Corridor linking Train Station with Airport
Outside FCO Airport
Check-in
Check-in hadn’t opened though a small queue had already started to form. I decided to have a quick look around but that turned out to be a mistake because by the time that I got back, the queue was massive and check-in still hadn’t started yet.
It took us about 40 minutes to get to the front of the queue during which there was an amusing moment when one of the check-in ladies asked a toddler to borrow her passport. She ended up giving her Vatican Museums ticket which caused the people around me to have a little chuckle.
Anyway, we got called up to the prestige class desk where everything went smoothly. We asked if we could check our bags all the way to AKL though she said we couldn’t mentioning we have a connection time over 24 hours (yep we have a 24 & a half hour connection).
She also mentioned that there would be a 20 minute delay and shortly after gave me my boarding pass.
FCO Airport Landside Long Check-in Queue
Bare check-in area.
There was still about 3 hours till our flight would start boarding so it was more exploring time for me.
A bad picture of the apron from Mcdonalds where we had dinner
After dinner we decided to go Airside. Security and Immigration was quick & painless and we were soon Airside.
Before the trip, I had read some bad reviews about FCO but I didn’t really find it too bad. It is a bit dated and could be cleaner but apart from that everything was fine. Basically I found it to be a pretty functional airport.
Anyway, after our quick look at the shops we made our way to the shuttle train platform that would take us to the G gates where our flight would board.
Airside Shops
Shuttle Train
The G Gates are a satellite terminal, which was opened in 1999 thus making it a lot more modern than the rest of the terminal. I found it to be a nice little satellite terminal though unfortunately most of the shops were closed but it was getting quite late.
Satellite Terminal
Interesting architecture
Note closed shop
Here’s my boarding pass
Boarding
After our short walk around we found a seat and shortly after boarding started. As always people in premium classes were called first but it didn’t take too long till we I was able to get on.
As I walked down the jetway I was able to catch a glimpse of the registration, HL7495. As regular readers may know, I was instantly disappointed as this was the same plane that took me to LHR a month ago. I think the thing that made it worse was that there are 18 747-400’s in KE’s fleet so it was really bad luck that I got the same reg twice.
HL7495 is a 14.8 year old 747-400 and has only operated for Korean Air
Best Picture I have of the KE 744 which Came from MXP (oprating ICN-MXP-FCO-ICN triangle routing)
Date: October 15 2010 Routing: Rome Fiumicino(FCO) to Seoul/Incheon (ICN) Fli No: KE 928 Timings (actual) : 2245-1640 (2258-1619) Pushback: 2258 Rotate: 2307 Flying Time (actual) : 10hr 55mins (10hr 21mins) Seat: 55J
Type: Boeing 747-400 Reg: HL7495
I made way down to 55J, which is a 2nd last row in the 747-400. It is also one of the rows affected by the fuselage tapering thus the configuation of 2-4-2
The first thing you notice when you sit on a window seat is the massive IFE box. It is partially made up by the 34 inches of pitch which is standard on all KE longhaul aircraft.
Big IFE Box! (photo taken later in-flight)
Good Legroom
It didn’t take too long for boarding to complete and after a short taxi we were off into the night sky.
Load for this flight was extremely full like all the other KE Flights on this trip. In excess of 95% I’d say, with most of them being Korean Tourists.
Airshow (Sorry about the blurriness), note the MXP-FCO sector of the Triangle route (ICN-MXP-FCO-ICN)
Amenity Kit
Blanket (photo taken later in-flight)
Cabin
About an hour into the flight meal service began. Firstly peanuts & juice were provided.
Then the main meal service started. The choice today was between Bimimbap (a Korean dish) or Chicken & Veges. Since I hadn’t eaten Asian food for a long time I choose Bimimbap which I had previously eaten on my first flight.
Here’s the Bimimbap (Pardon the mess)
Bimimbap is a Korean dish in which you mix rice, vegetables and meat plus you add some chilli paste. It’s a very nice dish which is a bit different from the standard airline meal. I definitely wouldn’t mind having it again
Sides included Seaweed soup, an overly sweet cake and pickles.
Anyway after the meal service the lights were dimmed and I decided to get some sleep. I was able to get a couple of hours (pretty good for me) before I woke up over Russia.
Over Romania after the meal service.
And now over Russia
Just beautiful
After waking up I decided to have a quick flick through the in-flight magazine. Korean Air’s magazine is called Morning Calm and is a high-quality magazine in my opinion.
Morning Calm & Beyond (IFE Guide)
Sky Shop (Duty Free), & Stickers.
Safety Card
With a couple of hours till meal service I decided to just watch a movie. I also wanted a drink so I pressed the call button, which was very quickly (and I mean very quickly) responded to and I got my desired lemonade in no time.
Above the Clouds
Some mountainous terrain (Sorry about the ice crystals)
Getting Closer to ICN
About 1 and a half hours before arrival we received our breakfast. The choices were between an Omelette or Korean Porridge. Since I’m not a porridge person I choose the Omelette.
Here’s the meal
The hot part of the meal consisted of a perfectly cooked Omelette and some mushrooms and potatoes, which was a perfect compliment to the egg. The croissant was also of a very high quality and wouldn’t be amiss in a Parisian bakery. My only criticism of the meal was the yogurt which was a bit too creamy and not particularly nice..
Overall though, this was probably my best meal on Korean Air so far.
During the meal I noticed that we would be overflying Peking and luckily I was able to see the Airport.
PEK, you can clearly see Terminal 3 on the bottom left which is currently the second largest terminal in the world (T3 at DXB is bigger).
Crew
As on all our flights with KE, the cabin crew were excellent. They always double-checked if everything was fine and they were always smiling & helpful.
One thing that I was really impressed about though was that during the flight there was an old lady across the aisle from me who spent most of the flight looking at the duty free magazine but she must of said something important because one moment she was looking at the duty-free magazine and when I saw her next, she was holding a glass of champagne with a card courtesy of the crew (I think it was a birthday card but I’m not 100% sure). Anyway this really impressed me and is something you only get on world-class airlines.
The last hour of the flight flew by and before I knew it we were on final approach to ICN.
An island near ICN
Approaching ICN located on Yeongjong Island.
The transportation center (right) and the terminal (left).
We had a slightly longer taxi than on my previous flight to ICN but that means more time to look at planes.
OZ in new & old livery.
KE 737
KE A333
Arrival
Disembarking was reasonably quick and I was soon at Immigration. Immigration was pretty busy due to an incoming 747 from NRT but more desks were opened when it was busy. Baggage was quick and we were soon roaming the Arrivals area at ICN.
aflyingkiwi From New Zealand, joined Nov 2010, 488 posts, RR: 3 Reply 1, posted (2 years 2 months 1 week 1 day 11 hours ago) and read 10626 times:
Transit
Before the trip our Travel agent had booked us a room in the Hotel Sky due to our overnight transit. The hotel is located in Unseo/Airport Town Square, which is a little town about 5kms from ICN which caters to airport travellers & workers.
The first thing we did at the arrivals area was to go to the info desk to enquire about the free hotel shuttle. The shuttle arrived about 15 minutes later and the journey to the hotel took about 5 minutes.
First impressions were that he hotel wasn’t particularly flash but it was a nice place to unwind after our flight and it had all the amenities I needed. Our travel agent told us that dinner was complimentary but that didn’t turn out to be the case but on the bright side it’s a good excuse to eat some good Korean food.
Beds
Desk & TV
Interesting designs in the bathroom.
Yummy Korean food!
Lots of sides
17 October 2010
Before the trip I had grand plans to visit Seoul but that didn’t eventuate because I slept in until 10am. Anyway I just decided to have a look around the Airport Town Square.
Here’s our Hotel
Lotte Mart Shopping Mall
Garden where we had Lunch
Streetscape
Overall the town is a nice place to spend a couple of hours but you quickly get bored.
aflyingkiwi From New Zealand, joined Nov 2010, 488 posts, RR: 3 Reply 2, posted (2 years 2 months 1 week 1 day 11 hours ago) and read 10613 times:
We had booked a 15.00 shuttle and arrived at the airport about 10 minutes later. As we couldn’t get our boarding passes at FCO we had to check-in again. We first tried to use the check-in kiosks but a KE employee quickly came over to tell us that we should use the check-in counters.
Anyway there wasn’t much of a queue and we quickly got our boarding passes.
Check-in Area
Landside
After check-in I quickly made my way to immigration and security, which was quick & easy, and we were soon airside. Airside was noticeably busier than it was on our last visit but one thing I like is that you can always leave the crowds and find a nice quiet place to sit down.
ICN is an airport that airports worldwide should aspire to because it’s just so convenient. There are lots of shops if you want to browse yet and there is never a shortage of seats if you just want to wait for your flight. The airport is also spotter friendly with plenty of windows to look out. Unfortunately only KE & OZ man the main terminal so it can get quite repetitive.
It definitely is KE Land
A lot of the airport looks like this
OZ A333
I like how they pad the seats, a lot better then the metallic industrial ones you see at some airports.
Boarding
I made my way to Gate 7 where our flight would be departing. Boarding started on time and I was soon on the plane.
The plane taking us to AKL.
The plane is HL7750, which is thankfully a new reg for me. It is one of 18 Boeing 777-200ER’s in the KE fleet. The plane is relatively new at only 3.5 years old.
Date: October 17 2010 Routing: Seoul/Incheon (ICN) to Auckland (AKL) Fli No: KE 129 Timings (actual) : 1710-0830 (1719-0814) Pushback: 1719 Rotate: 1725 Flying Time (actual) : 11hrs 20mins (10hrs 55mins) Seat: 38A
Type: Boeing 777-200ER Reg: HL7750
I arrived at seat 38A which is in the forward cabin. The seats are blue here rather than chocolate brown in the back cabin.
Legroom (Photo taken in-flight)
Pushback commenced about 10 minutes behind schedule and soon enough we were rattling down runway 33L and in the air. Load for the flight was very high with a couple of families having to sit apart from each other. It must be noted that all 4 flights, the loads were in excess of 95%. The KE revenue department must be happy.
An island near ICN
About an hour into the flight meal service began. The choice was between beef & bimimbap (again). Since I had bimimbap on the FCO-ICN flight I choose the beef.
The main consisted of beef, vegetables & mashed potato and the sides were a bread bun, a weird salad and a cake for dessert. The beef was cooked well and was nice & tasty while the mashed potato was also nice. My only criticism is the veges which were very mushy and had a funny taste.
Airshow
A quick lav break
Lights were turned off shortly after the meal and shortly after I got some much needed rest.
About 2-3 hours later I woke up and couldn’t get back to sleep again. Not much happened during the middle portion of the flight and I just resorted to watching a movie.
Cabin Shot once the lights were turned on.
Quite a westerly routing
I guess the tail winds must be the reason why.
Sun starting to rise.
About an hour and a bit before our scheduled arrival, breakfast service began. Once again it was a choice between eggs & porridge and once again I choose eggs
The hot part of the meal consisted of an omelette, potatoes & tomato. The sides included a nice muffin, fruit, berry yoghurt & water. The meal was very nice and capped off the flight nicely. The omelette & potatoes were cooked very well and it was a pleasure to eat. Overall the catering department at KE has been very good.
Wingshot
The end of the flight came all too soon and I was able to get my first glimpse of NZ in over an month.
Getting closer to home.
Countryside near AKL
Warehouses at Wiri
Nearly there!
Spoilers Up
At the Gate
Disembarking was pretty quick and after thanking the crew I was back with my feet firmly on the ground in New Zealand.
Cabin Shot
A bad shot of Prestige (Business) Class.
HL7750, the plane that took us across the Pacific to AKL.
Arrival
Arrival at AKL was pretty quick as is normal and soon enough I was back in my own home after spending over a month abroad.
Conclusion
After spending about 2 days altogether on Korean Air planes, I have to say I am very impressed. In the air, everything was fantastic from the food which was consistently good to the seats (34 inch pitch is fantastic). The IFE, though not world-class was adequate and there was enough to keep me entertained during my flights.
The best part of Korean Air though is the crew. They were always fantastic and so friendly and definitely made my flights that extra bit special. They made sure that everything was alright and were just fantastic.
Overall my Korean Air flights were sublime and I definitely wouldn’t mind another long-haul trip with them
I hope you guys got through this long report and please feel free to comment.
RAGAZZO777 From Peru, joined Jul 2010, 553 posts, RR: 1 Reply 3, posted (2 years 2 months 1 week 1 day 10 hours ago) and read 10491 times:
Hi,
Let me tell you I liked all of your trip reports about Korean Air. Seems like KE really is a great airline !
Quoting aflyingkiwi (Thread starter): Before the trip, I had read some bad reviews about FCO but I didn’t really find it too bad. It is a bit dated and could be cleaner but apart from that everything was fine. Basically I found it to be a pretty functional airport.
I was in FCO in 2008 and 2009 and I found it to be extremely boring ! The facility seriously needs an upgrade.
bps3458 From Australia, joined Oct 2006, 521 posts, RR: 1 Reply 4, posted (2 years 2 months 1 week 17 hours ago) and read 9314 times:
Hi aflyingkiwi,
great trip report of one of my favorite Asian carrier's Have never tried their economy product but have always been lucky to fly business class with them. KE must have some of the best crews in the world, ICN is great for transit and I really enjoy the one free night at the Hyatt on your way to Europe coming from BNE. Only reason I have not used them for the last couple of trips to Europe is their business class product between BNE-ICN on the A333 was/is the domestic product which is really not acceptable for such a long flight. I do believe they will upgrade their product shortly so I will consider them again in the future. Next trip to Europe coming up in 6 weeks I'll fly CX/AY in C BNE-HKG-HEL-HAM and return.
767747 From United States of America, joined Jan 2005, 1750 posts, RR: 26 Reply 5, posted (2 years 2 months 1 week 15 hours ago) and read 9056 times:
Good flight! Looks like you had some nice flights with Korean Air. I'd love to try flying them! When I was in Seattle back last September, I saw a non-stop flight to Seoul boarding, and I wished I could have gotten on to fly them.
aflyingkiwi From New Zealand, joined Nov 2010, 488 posts, RR: 3 Reply 6, posted (2 years 2 months 1 week 13 hours ago) and read 8926 times:
Hi RAGAZZO777,
Quoting RAGAZZO777 (Reply 3): Let me tell you I liked all of your trip reports about Korean Air. Seems like KE really is a great airline !
Thanks you for your kind comments, KE definately are a great airline.
Quoting RAGAZZO777 (Reply 3): I was in FCO in 2008 and 2009 and I found it to be extremely boring ! The facility seriously needs an upgrade.
In my opinion I didn't find it too bad but I probably wouldn't want to spend a long transit there.
Hi Peter,
Quoting bps3458 (Reply 4): great trip report of one of my favorite Asian carrier's Have never tried their economy product but have always been lucky to fly business class with them
I'm glad you enjoyed it. I'm sure KE's J was fantastic though their Y is definitely one of the better one's out there.
Quoting bps3458 (Reply 4): ICN is great for transit and I really enjoy the one free night at the Hyatt on your way to Europe coming from BNE.
ICN definately is a world class, The free night at the Hyatt is also fantastic especially if you aren't in too much of a hurry.
Quoting bps3458 (Reply 4): Only reason I have not used them for the last couple of trips to Europe is their business class product between BNE-ICN on the A333 was/is the domestic product which is really not acceptable for such a long flight.
That's disappointing, hopefully they can put their new product ASAP.
Quoting bps3458 (Reply 4): Next trip to Europe coming up in 6 weeks I'll fly CX/AY in C BNE-HKG-HEL-HAM and return.
I'm sure that will be a blast, can we expect a trip report?
Hi Matthew,
Quoting 767747 (Reply 5): Good flight! Looks like you had some nice flights with Korean Air.
Yep, KE were fantastic and were a generally a pleasure to fly with.
Quoting 767747 (Reply 5): I'd love to try flying them! When I was in Seattle back last September, I saw a non-stop flight to Seoul boarding, and I wished I could have gotten on to fly them.
I hope that there will a come a time that you'll get to fly them.
bps3458 From Australia, joined Oct 2006, 521 posts, RR: 1 Reply 7, posted (2 years 2 months 1 week 12 hours ago) and read 8825 times:
Quoting aflyingkiwi (Reply 6): I'm sure that will be a blast, can we expect a trip report?
Hey aflyingkiwi,
will do my best. I'll do my very best to document my trip with supporting pictures. Really looking forward to trying the much discussed herringbone layout on CX to HKG and back.
MH017 From Netherlands, joined Apr 2005, 1633 posts, RR: 34 Reply 9, posted (2 years 2 months 6 days 7 hours ago) and read 8002 times:
Quoting aflyingkiwi (Thread starter): One thing that I was really impressed about though was that during the flight there was an old lady across the aisle from me who spent most of the flight looking at the duty free magazine but she must of said something important because one moment she was looking at the duty-free magazine and when I saw her next, she was holding a glass of champagne with a card courtesy of the crew (I think it was a birthday card but I’m not 100% sure). Anyway this really impressed me and is something you only get on world-class airlines.
Last year we flew AMS-ICN-SGN on KE, and since it was our honeymoon-trip down there, exactly the same 'thing' happened to us: we were given champagne and a lovely 'wedding-cake' courtesy of KE !!!
Indeed, great airline and very good and friendly crew on all our flights !!!
Would not hesitate to choose them again for our future Asian trip when the fare is a 'bargain'...
Aflyingkiwi From New Zealand, joined Nov 2010, 488 posts, RR: 3 Reply 11, posted (2 years 2 months 5 days 14 hours ago) and read 7452 times:
Hi Pieter,
Quoting MH017 (Reply 9): Last year we flew AMS-ICN-SGN on KE, and since it was our honeymoon-trip down there, exactly the same 'thing' happened to us: we were given champagne and a lovely 'wedding-cake' courtesy of KE !!!
That sounds fantastic, I guess it wasn't a one off occurance. A big thumps up to KE. Also echoing Suryo's question, can we expect a trip report?
Quoting MH017 (Reply 9): Indeed, great airline and very good and friendly crew on all our flights !!!
Yep, they definately are a great airline.
Hi Suryo,
Quoting akhmad (Reply 10): Again I like the way you highlight the service of the cabin crew members. They just knew the little touches which make the difference.
Thanks, they should did know how to satisfy the passengers and were a superb crew.
Quoting akhmad (Reply 10): Bibimbap might be delicious, but I understand that you preferred something else for variation.
Bimimbap is fantastic but I wanted to try out the western option as well. I'm sure you understand .
Quoting akhmad (Reply 10): Exactly the same thing at DXB T3. Only with EK in this case!
Yeah, it can get pretty boring just seeing KE & OZ or in your case EK over & over again. I guess if you're flying from ICN it would be better to fly a foreign airline as it would be possible to see the main terminal (manned by KE or OZ) as well as the other terminal.
fuffla From Australia, joined Feb 2004, 399 posts, RR: 0 Reply 12, posted (2 years 2 months 5 days 5 hours ago) and read 7162 times:
I recently did a trip with Korean earlier this month; SYD-ICN-MAD-AMS // FRA-ICN-SYD.
I had a similar experience, however the flights to/from Europe were only about 50-60% full so we had at least 3 seats to ourselves. The crew were a little less attentive and the food a little on the poor side, but they were an incredibly cheap way to get to Europe. Only A$1400 return. The thing I found annoying is that the IFE is stopped (obviously) when there are PA announcements, which is fine. However the announcements were made in a) Korean b) A dialect of Chinese c) English then d) The language of the origin/destination. So on arrival to Madrid for example, there were 4 separate announcements for everything and it took forever. Another quirky thing was that they played Music of the arrival port after landing.
Aflyingkiwi From New Zealand, joined Nov 2010, 488 posts, RR: 3 Reply 14, posted (2 years 2 months 4 days 15 hours ago) and read 6695 times:
Hi fuffla
Quoting fuffla (Reply 12): I had a similar experience, however the flights to/from Europe were only about 50-60% full so we had at least 3 seats to ourselves.
That's good, always nice to get an emptyish flight.
Quoting fuffla (Reply 12): The crew were a little less attentive and the food a little on the poor side, but they were an incredibly cheap way to get to Europe. Only A$1400 return.
Well, I found the crew excellent and the food was pretty good. As for the fares, they seem to be offering pretty cheap fares to Europe nowadays. Just saw a fare in the newspaper today for return flights to Europe for about $2000 NZD which is about as cheap as it gets here.
Quoting fuffla (Reply 12): The thing I found annoying is that the IFE is stopped (obviously) when there are PA announcements, which is fine. However the announcements were made in a) Korean b) A dialect of Chinese c) English then d) The language of the origin/destination.
I can see how that can get annoying. I guess you just have to be patient.
Hi Pieter,
Quoting MH017 (Reply 13): Sorry, guys, it's been more than 1 year ago now and I'd other things on my mind, as you might well understand
That's a shame, would've loved to read another KE trip report.
Quoting aflyingkiwi (Thread starter): HL7495. As regular readers may know, I was instantly disappointed as this was the same plane that took me to LHR a month ago. I think the thing that made it worse was that there are 18 747-400’s in KE’s fleet so it was really bad luck that I got the same reg twice.
- That's very unlucky, that said at one point BA had 57 744's, I've been on one 3 times!
Quoting aflyingkiwi (Thread starter): Bimimbap is a Korean dish in which you mix rice, vegetables and meat plus you add some chilli paste. It’s a very nice dish which is a bit different from the standard airline meal.
- I'm looking forward to trying this in October.
All in all KE look pretty darn good in Y, I've 2 A380 sectors booked with them in October, I think I'll be fine.
PlaneHunter From Germany, joined Mar 2006, 6190 posts, RR: 79 Reply 17, posted (2 years 1 month 4 weeks 1 day 7 hours ago) and read 5732 times:
Hi aflyingkiwi,
great report about your return trip! KE offers a decent long-haul product which I'm willing to try as soon as possible.
Quoting aflyingkiwi (Thread starter): As I walked down the jetway I was able to catch a glimpse of the registration, HL7495. As regular readers may know, I was instantly disappointed as this was the same plane that took me to LHR a month ago. I think the thing that made it worse was that there are 18 747-400’s in KE’s fleet so it was really bad luck that I got the same reg twice.
That's bad luck indeed. But maybe they deploy only certain planes on certain routes? That's what JAL used to do with its various differently configured 747s.
Quoting aflyingkiwi (Thread starter): The first thing you notice when you sit on a window seat is the massive IFE box. It is partially made up by the 34 inches of pitch which is standard on all KE longhaul aircraft.
Wow, that's huge. I hope they are smaller on the A380s, 77Ws and new A332s.
Aflyingkiwi From New Zealand, joined Nov 2010, 488 posts, RR: 3 Reply 18, posted (2 years 1 month 3 weeks 6 days 20 hours ago) and read 5462 times:
Quoting PlaneHunter (Reply 17): great report about your return trip! KE offers a decent long-haul product which I'm willing to try as soon as possible.
Thanks PH, KE do offer a very good product. I'm surprised that you haven't flown KE yet considering that you've flown on a hundred & something airlines.
Quoting PlaneHunter (Reply 17): That's bad luck indeed. But maybe they deploy only certain planes on certain routes? That's what JAL used to do with its various differently configured 747s.
I do believe that they do have a few different configs but still I'm disappointing.
Quoting PlaneHunter (Reply 17): Wow, that's huge. I hope they are smaller on the A380s, 77Ws and new A332s.
NZ107 From New Zealand, joined Jul 2005, 5672 posts, RR: 40 Reply 19, posted (2 years 1 month 3 weeks 7 hours ago) and read 5037 times:
Hi Aflyingkiwi,
Looks like you had a nice return trip on KE. Good to know it all went smoothly. I guess you'll have another Skyteam airline to try out for the next time you consider going to Europe - CZ!
Meals look quite decent in size, and quite consistent - right down to the mess!
Thanks for this series, hope to see more reports from you in the future.