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Lufthansa Business Class: SFO-MUC A340  
User currently offlinesfflyer123 From United States of America, joined May 2010, 277 posts, RR: 0
Posted (3 years 2 months 2 weeks 4 days 5 hours ago) and read 32078 times:

I flew San Francisco to Munich on the LH A340. I wanted to get upgraded to F, but there was simply no more room. My company paid C, which was great, but the real treat is to get into F on LH. This was a night flight, and it was great because I slept right after dinner & drinks.

The video trip report has the entire details. I hope you enjoy it!

http://www.youtube.com/watch?v=L5NWhtNWm4M

Here are a few photos of the trip also, but the full report is in the video:


dessert by sfflyer123, on Flickr


wine and nuts by sfflyer123, on Flickr


MUC airport by sfflyer123, on Flickr

Here is the link to the full trip report:

http://www.youtube.com/watch?v=L5NWhtNWm4M

Thank you for watching, and I hope you enjoy it!

24 replies: All unread, jump to last
 
User currently offlinea380forana From Japan, joined Jan 2008, 47 posts, RR: 0
Reply 1, posted (3 years 2 months 2 weeks 3 days 10 hours ago) and read 30201 times:

Nice report, thanks for sharing.

Comparing to the competition (even inside LH group), I agree their C hard product is in need of updating.
Sames seats than on their A380.


User currently offlinesfflyer123 From United States of America, joined May 2010, 277 posts, RR: 0
Reply 2, posted (3 years 2 months 2 weeks 3 days 8 hours ago) and read 29804 times:

Quoting a380forana (Reply 1):
Nice report, thanks for sharing.

Comparing to the competition (even inside LH group), I agree their C hard product is in need of updating.
Sames seats than on their A380.

Thanks. Yes, even though the LX seats have been updated to an excellent product, the LH angled C is still behind. I suspect part of it may be money; for LH to re-do all those C seats in their entire fleet will probably cost them tens of millions of dollars, if not hundreds of millions of dollars. With fewer planes on LX and a more out-dated product, it was probably easier and cheaper to re-do all the LX planes first. Maybe one day, they will get it.


User currently offlineYP6370 From Germany, joined Apr 2000, 197 posts, RR: 0
Reply 3, posted (3 years 2 months 2 weeks 3 days 8 hours ago) and read 29784 times:

Hey,
thanks for sharing your experience! Nice report. Something different than the usual photo reports  

New Business Class seats will be introduced with delivery of the 747-8. Most probably they are lie-flat  


User currently offlineSInGAPORE_AIR From United Kingdom, joined Nov 2000, 13738 posts, RR: 19
Reply 4, posted (3 years 2 months 2 weeks 3 days 7 hours ago) and read 29664 times:

Can't say it made me really jump to pick LH to SFO but thanks for sharing - appreciated.


Anyone can fly, only the best Soar.
User currently offline767747 From United States of America, joined Jan 2005, 1916 posts, RR: 24
Reply 5, posted (3 years 2 months 2 weeks 3 days 7 hours ago) and read 29616 times:
Support Airliners.net - become a First Class Member!

Thanks for another good video, sfflyer123!

Lufthansa looks impressive in their F cabin, but the C cabin looks to be not that amazing. My brother travels every few weeks from JFK-MUC in their C cabin and talks about how the food is pretty uninspiring, and the seat is really not very comfortable as you constantly feel like you're going to slide down! Hopefully they'll upgrade this cabin soon.

Thanks for sharing!

Matthew (767747)


User currently offlinesfflyer123 From United States of America, joined May 2010, 277 posts, RR: 0
Reply 6, posted (3 years 2 months 2 weeks 2 days 8 hours ago) and read 28275 times:

Quoting YP6370 (Reply 3):
Hey,
thanks for sharing your experience! Nice report. Something different than the usual photo reports

New Business Class seats will be introduced with delivery of the 747-8. Most probably they are lie-flat

This is great to know. I did not realize that LH was going to re-do their business class. I wonder why they didn't do it with the a380, and they're waiting for the B747-8. IT will be nice when they have new F and C. It will once again be a world class airline with few rivals! Thanks for the comment.

Quoting SInGAPORE_AIR (Reply 4):
Can't say it made me really jump to pick LH to SFO but thanks for sharing - appreciated

Thanks for the comment. Yes, for me, I always found that seeing people's trip reports helped me decide whether or not to fly that airline. Hopefully, this TR will help others see the LH C product via video and decide if they want to do it or not. Thanks!

Quoting 767747 (Reply 5):
Thanks for another good video, sfflyer123!

Lufthansa looks impressive in their F cabin, but the C cabin looks to be not that amazing. My brother travels every few weeks from JFK-MUC in their C cabin and talks about how the food is pretty uninspiring, and the seat is really not very comfortable as you constantly feel like you're going to slide down! Hopefully they'll upgrade this cabin soon.

Thanks for sharing!

Matthew (767747)

Thank you. Yeah, I remember reading on Flyertalk how many people found LH's food just like UA's food. Personally, I thought LH's food is overall better than UA's food. There is a bit of a European slant to the LH food, no question, but overall, I think the quality on LH is a notch above UA's food. Thank you for the comment!


User currently offlineAA737-823 From United States of America, joined Mar 2000, 5731 posts, RR: 11
Reply 7, posted (3 years 2 months 1 week 17 hours ago) and read 25613 times:

The weighed the carry-ons of BUSINESS CLASS PASSENGERS!?!?!?!?

Alas, give me back my KLM!!!!


User currently offlineOEH68 From United Kingdom, joined Oct 2008, 81 posts, RR: 0
Reply 8, posted (3 years 2 months 6 days 15 hours ago) and read 24547 times:

The food looks good, much better than the food BA serves in business. But I could never sleep in that seat. It looks similar to Finnair's J seat on the A340, which is horrible.


OEH68
User currently offlinesfflyer123 From United States of America, joined May 2010, 277 posts, RR: 0
Reply 9, posted (3 years 2 months 2 days 23 hours ago) and read 23093 times:

Quoting AA737-823 (Reply 7):
The weighed the carry-ons of BUSINESS CLASS PASSENGERS!?!?!?!?

Alas, give me back my KLM!!!!

Yes, I wonder if it's a German thing. They weighed every single person's bag in the boarding area. No exceptions. Pretty incredible.

Quoting OEH68 (Reply 8):
The food looks good, much better than the food BA serves in business. But I could never sleep in that seat. It looks similar to Finnair's J seat on the A340, which is horrible.

Yes, I agree. The food & service were simply excellent. The seat is just that angled lie-flat which is not the best. It's certainly better than economy, but the angle is annoying.


User currently offlinejfrworld From United States of America, joined Aug 2004, 365 posts, RR: 0
Reply 10, posted (3 years 2 months 2 days 18 hours ago) and read 22809 times:

Quoting sfflyer123 (Reply 6):
Thanks for the comment. Yes, for me, I always found that seeing people's trip reports helped me decide whether or not to fly that airline. Hopefully, this TR will help others see the LH C product via video and decide if they want to do it or not. Thanks

Thanks for your fantastic Trip Reports, sfflyer123. Your trip reports on the LX and LH C products did help me decide on my upcoming business trip next month. I will be on LX SFO-ZRH based on the fully, lie flat seats (despite the tiny engines on the a340-300).


User currently offlinesfflyer123 From United States of America, joined May 2010, 277 posts, RR: 0
Reply 11, posted (3 years 2 months 2 days 9 hours ago) and read 22434 times:

Quoting jfrworld (Reply 10):
Thanks for your fantastic Trip Reports, sfflyer123. Your trip reports on the LX and LH C products did help me decide on my upcoming business trip next month. I will be on LX SFO-ZRH based on the fully, lie flat seats (despite the tiny engines on the a340-300).

Thank you for your comment, and I am glad that the videos were helpful for your decision. I was really pleased with the LX service, and I do think it's a step above the LH C product. Even the transfers at ZRH are nicer than FRA in some ways, and the senator lounge at ZRH is also very nice. Thanks for the comment, and have a great flight!


User currently offlinejfrworld From United States of America, joined Aug 2004, 365 posts, RR: 0
Reply 12, posted (3 years 2 months 2 days 3 hours ago) and read 22051 times:

sfflyer123,

Just to add - I had UA, BA, LX, and LH business class options on my next trip. While BA's new Club World seat looks fantastic, all of my miles are with Star and so they were eliminated on that fact alone. I narrowed it down to LH and LX and your trip report broke the tie. While I like UA's seat and love sitting in the upper deck of the 747, I'm just not the biggest fan of their service especially when compared to their European partners in Star. My colleagues have all come back raving about Swiss and their C class, so that says something. I liked your trip report because it brought to life what I've heard anecdotally and from pictures. As you can imagine, I suffer from analysis paralysis when I have too many options.  


User currently offlinesfflyer123 From United States of America, joined May 2010, 277 posts, RR: 0
Reply 13, posted (3 years 2 months 1 day 6 hours ago) and read 21532 times:

Quoting jfrworld (Reply 12):
sfflyer123,

Just to add - I had UA, BA, LX, and LH business class options on my next trip. While BA's new Club World seat looks fantastic, all of my miles are with Star and so they were eliminated on that fact alone. I narrowed it down to LH and LX and your trip report broke the tie. While I like UA's seat and love sitting in the upper deck of the 747, I'm just not the biggest fan of their service especially when compared to their European partners in Star. My colleagues have all come back raving about Swiss and their C class, so that says something. I liked your trip report because it brought to life what I've heard anecdotally and from pictures. As you can imagine, I suffer from analysis paralysis when I have too many options.

Thanks for your comment. Yes, I think you made the right choice. If you're in C on LX, you will be so happy. I was. It was probably the best business class experience I've had (yes, better than Singapore business class). It was really nice, and the seat is way more comfortable than SQ's seat. I hear what you're saying about too many options. It's our modern society; we just all have way too many options now! Thanks for your comment!


User currently offlineCaptainCrackers From New Zealand, joined May 2010, 127 posts, RR: 1
Reply 14, posted (3 years 1 month 4 weeks 11 hours ago) and read 20528 times:

Quoting sfflyer123 (Reply 9):
Yes, I wonder if it's a German thing. They weighed every single person's bag in the boarding area. No exceptions.

Maybe just a LH thing -- AB does not weigh C passengers' carry-on. Thanks for the report.


User currently offlineCoachClass From United States of America, joined Jan 2010, 427 posts, RR: 0
Reply 15, posted (3 years 1 month 4 weeks 9 hours ago) and read 20432 times:

I last flew LH Business in 2004, LAX-FCO r/t. They didn't weigh my carry on, but wanted to see it and I guess they decided that it was too small to weigh. The LAX Business class club was small and except for drinks was unimpressive...no real food.

The B747 business seating in nose section going to FRA was actually kinda tight. I was seated at the window and the guy next to me proceeded to get drunk, spread out all over, trapping me in my seat most of the time. No AVOD. F/A ordered me after takeoff to lower the window shade even though it was pitch black outside. Catering good. Coming back via ORD on A330, I got an aisle seat. There was seat back video but not AVOD. Very attentive service but somewhat forced smiles. Food good but portions seemed small. Seriously considered asking for another entree.

TATL business class, I've only flown LH and what surprised me was this basket of a huge selection of breads and rolls beautifully presented. I will fly LH business again when I can afford it or have enough miles.

[Edited 2011-06-03 08:25:57]

User currently offlinesfflyer123 From United States of America, joined May 2010, 277 posts, RR: 0
Reply 16, posted (3 years 1 month 3 weeks 5 days 6 hours ago) and read 19469 times:

Quoting CaptainCrackers (Reply 14):
Maybe just a LH thing -- AB does not weigh C passengers' carry-on. Thanks for the report.

Thanks for this info. It's good to know. When you say, "AB", do you mean, "BA"? AB is Air Berlin.

Quoting CoachClass (Reply 15):
I last flew LH Business in 2004, LAX-FCO r/t. They didn't weigh my carry on, but wanted to see it and I guess they decided that it was too small to weigh. The LAX Business class club was small and except for drinks was unimpressive...no real food.

The B747 business seating in nose section going to FRA was actually kinda tight. I was seated at the window and the guy next to me proceeded to get drunk, spread out all over, trapping me in my seat most of the time. No AVOD. F/A ordered me after takeoff to lower the window shade even though it was pitch black outside. Catering good. Coming back via ORD on A330, I got an aisle seat. There was seat back video but not AVOD. Very attentive service but somewhat forced smiles. Food good but portions seemed small. Seriously considered asking for another entree.

TATL business class, I've only flown LH and what surprised me was this basket of a huge selection of breads and rolls beautifully presented. I will fly LH business again when I can afford it or have enough miles.

[Edited 2011-06-03 08:25:57]

Thank you for sharing this experience. That is good to know. I flew LH busines class back in 2005, and I remember that it was just not that impressive. I think they have improved. It's always interesting to see the variation among experiences in various business classes. Thank you for the comment!


User currently offlineual757 From United States of America, joined Sep 2006, 806 posts, RR: 4
Reply 17, posted (3 years 1 month 3 weeks 5 days 5 hours ago) and read 19434 times:

Quoting sfflyer123 (Reply 16):
Thanks for this info. It's good to know. When you say, "AB", do you mean, "BA"? AB is Air Berlin.

AB has a C class product, so yes, I think he meant Air Berlin.


User currently offlinelaca773 From United States of America, joined Nov 2004, 4002 posts, RR: 2
Reply 18, posted (3 years 1 month 3 weeks 4 days 16 hours ago) and read 19219 times:
Support Airliners.net - become a First Class Member!

Quoting sfflyer123 (Reply 6):

Thank you. Yeah, I remember reading on Flyertalk how many people found LH's food just like UA's food. Personally, I thought LH's food is overall better than UA's food. There is a bit of a European slant to the LH food, no question, but overall, I think the quality on LH is a notch above UA's food. Thank you for the comment!

LH definitely does a much nicer job in regards to catering compared to United, and that includes short, medium and longhaul in all classes. The catering on UA has gotten very bad and in someways, a joke for what folks pay to fly in F(P) & J (C).
Further, catering out of JFK as well as LAX are far from the best. You will notice a marked difference in the quality compared to LH's European stations, in particular, FRA & MUC. I don't know if this is just what Sky Chefs in general is, or what the airline chooses to spend and the chefs/teams they have doing it.

Quoting jfrworld (Reply 12):
fflyer123,

Just to add - I had UA, BA, LX, and LH business class options on my next trip. While BA's new Club World seat looks fantastic, all of my miles are with Star and so they were eliminated on that fact alone. I narrowed it down to LH and LX and your trip report broke the tie. While I like UA's seat and love sitting in the upper deck of the 747, I'm just not the biggest fan of their service especially when compared to their European partners in Star. My colleagues have all come back raving about Swiss and their C class, so that says something. I liked your trip report because it brought to life what I've heard anecdotally and from pictures. As you can imagine, I suffer from analysis paralysis when I have too many options.

If you ever have to fly LAX-LHR, try NZ! I think you'll very much enjoy their J cabin and product over BA/UA/VA/AA.


User currently offlinesfflyer123 From United States of America, joined May 2010, 277 posts, RR: 0
Reply 19, posted (3 years 1 month 3 weeks 3 days 20 hours ago) and read 18845 times:

Quoting laca773 (Reply 18):
If you ever have to fly LAX-LHR, try NZ! I think you'll very much enjoy their J cabin and product over BA/UA/VA/AA.

I would like to try it. I have heard that it's quite nice. One day!

Quoting laca773 (Reply 18):
LH definitely does a much nicer job in regards to catering compared to United, and that includes short, medium and longhaul in all classes. The catering on UA has gotten very bad and in someways, a joke for what folks pay to fly in F(P) & J (C).
Further, catering out of JFK as well as LAX are far from the best. You will notice a marked difference in the quality compared to LH's European stations, in particular, FRA & MUC. I don't know if this is just what Sky Chefs in general is, or what the airline chooses to spend and the chefs/teams they have doing it.

I agree with you. The UA catering is quite bad. However, I will say that in the last year, I have noticed improvements. I remember back in the day, just 2 years ago, much of UA's business class food was simply inedible. It was just gross. Now, however, it has become fairly tasty. Certainly, not as good as LH, but it is pretty tasty, surprisingly!

Quoting ual757 (Reply 17):
AB has a C class product, so yes, I think he meant Air Berlin.

Thank you. I think you're right. Now that I see the comment, "It must be a German thing..", Air Berlin makes more sense that British Airways. Thanks.


User currently offlinehaf From United States of America, joined Oct 2006, 17 posts, RR: 0
Reply 20, posted (2 years 10 months 3 weeks 6 days 19 hours ago) and read 15229 times:

i am booked on the same flight and i have reserved seats 3ac for me and my travel companion; (lh has the best schedule to get from sfo to cph at the end of a long business day... even with those old business class seating ) can you comment on these seats as compared to rows further back? i heard from my colleague that the leg room in the first row of business is tighter than the other rows... is this true? am i better of selecting 4ac? privacy is important for me on a long night flight....

thank you
--e


User currently offlineamax1977 From United States of America, joined Aug 2005, 207 posts, RR: 0
Reply 21, posted (2 years 10 months 3 weeks 6 days 8 hours ago) and read 14720 times:

Quoting haf (Reply 20):
i heard from my colleague that the leg room in the first row of business is tighter than the other rows... is this true?

Hi Haf,
Your colleague's statement is slightly true! I had the first row seat of J cabin on LH A340-600 and found the leg room alittle bit less than other rows, but it was still reasonably ok. Here is a picture of it. I'll have a detailed TR of this flight pretty soon as well.




[Edited 2011-09-07 09:42:17]

User currently offlinesfflyer123 From United States of America, joined May 2010, 277 posts, RR: 0
Reply 22, posted (2 years 10 months 3 weeks 5 days 21 hours ago) and read 14221 times:

Quoting haf (Reply 20):
i am booked on the same flight and i have reserved seats 3ac for me and my travel companion; (lh has the best schedule to get from sfo to cph at the end of a long business day... even with those old business class seating ) can you comment on these seats as compared to rows further back? i heard from my colleague that the leg room in the first row of business is tighter than the other rows... is this true? am i better of selecting 4ac? privacy is important for me on a long night flight....

thank you
--e
Quoting amax1977 (Reply 21):

The key is to get the window seats, as you have AC. As you can see from amax's photo, the middle seats have no leg cutouts. The window section, however does ( you can see the legroom and the cutout in my video at 1:30) have cutouts which make the legroom tremendous. Thus, if you get the window bulkhead you should be fine. It's only in the middle seats that it may be a problem. Have a great flight!


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 23, posted (2 years 10 months 3 weeks 2 days 13 hours ago) and read 13045 times:

Hi

Nice video report, enjoyed watching it. It gives a nice view of what you get when you turn left instead of right while boarding!
Keep up the good work.


Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlinesfflyer123 From United States of America, joined May 2010, 277 posts, RR: 0
Reply 24, posted (2 years 10 months 2 weeks 4 days 18 hours ago) and read 12090 times:

Quoting MSS658 (Reply 23):
Hi

Nice video report, enjoyed watching it. It gives a nice view of what you get when you turn left instead of right while boarding!
Keep up the good work.


Greetings
Marc

Thank you very much, Marc! I appreciate the kind words!


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