LAXorLGWonDL From United States of America, joined Jul 2007, 137 posts, RR: 0 Posted (3 years 11 months 3 weeks 3 days 16 hours ago) and read 19273 times:
It's been a long time since I've put together a trip report...LHR-ATL-LAX gets old after a while and they are the cities I see most often!
Anyway, this past week I flew a new route for me - STR-ATL-STR - there were other parts to the trip in there, but this was the new bit, especially in DL's Economy Comfort seats, which officially roll out for availability/purchase on June 1st.
Check in @ STR was fairly painless although the passport check began tearing all of the security stickers off of the back of my passport (4 years worth) and left a nasty gummy mess on the back...she claimed it was a TSA requirement...first time I've ever heard that.
After checking my bags, I headed through security (no more than 5 minutes) and to the Air France lounge. The lounge is small, but functional. They do not have free wifi. They offer a variety of coffees, tea, Coke/Coke Light, juice, and a small selection of alcoholic beverages. As far as snacks, they had croissants, packaged pain au chocolates, and I've seen other small packaged snacks in past visits.
Some spotting from the AF Lounge:
Contact Air Fokker
DL 117 - STR-ATL
This was my first time on a 76G. I am accustomed to the 764s to/from LHR for almost all of my TATL seats and missed the personal IFE!
Seat: 15G - bulkhead window seat in Economy Comfort on the 76G - I was able to book this seat in advance.
Legroom from 15G:
76G FG Economy Comfort Seats:
We departed on time with a flying time of about 10 hours to ATL. The food was standard fare. We landed in ATL about 15 minutes early and the ground crew was not waiting on us. After about a 5 minute wait, we parked at the gate. Upon deplaning, I headed for passport control - the queues were fairly small, but I have Global Entry and used the Kiosk to clear and get my CBP receipt. Baggage took about 20 minutes to come on to the carousel and I had a short wait until my bags (priority tagged) came out. For once, clearing the TSA check point in the E terminal took less than 10 minutes, which made me happy.
DL 116 - ATL-STR
The SkyPriority check in @ ATL was pretty empty and I was quickly checked in and on my way to security. I used the South Terminal line and was through in less than 15 minutes, even though it was pretty busy. I took the train to the E Concourse, which was a total zoo. The SkyClub next to TGI Friday's was equally a zoo and I elected to hang out in the terminal instead.
This leg of my journey was on a 763 and the bulkhead seat was not available in advance. Given the timing of my trip, I figured it would be an Economy Comfort equipped aircraft and selected 18G. As soon as the gate opened, I requested the window bulkhead seat - the agent said she had to wait to see about wheel chairs and would let me know. About 10 minutes before boarding, she called me up and gave me the BP for 15G, the bulkhead window seat.
763 EC Cabin:
Some pictures from our taxi to the runway:
Another 763 @ the E Concourse:
ATL Tower and a DL 777:
My 767 goes faster than your Cessna...with DL HQ and Downtown in the background:
Kazakhstan 767...missing engine...I think..
BA 757 - Open Skies:
Tails @ the DL Maintenance Hangar:
DL 763 in SkyTeam Livery:
Northside Cargo Area:
ATL Skyline after Takeoff:
Overall, it was a pretty normal TATL experience in Y. I missed my personal IFE...I like having the moving map and the CD playlist!! I definitely recommend the EC seats - the extra recline is great and it did not appear to impose on the pax seated behind me.
cgnnrw From Germany, joined May 2005, 1178 posts, RR: 2
Reply 1, posted (3 years 11 months 3 weeks 3 days 16 hours ago) and read 19212 times:
Congrats! I think you are the first to post a report on DL's Economy Comfort. Did you receive any special treatment onboard? Amenity kit, menu, free alcohol, etc? The seats appear to be the same as the normal economy is that correct?
Luftfahrer From Germany, joined Mar 2009, 1079 posts, RR: 1
Reply 3, posted (3 years 11 months 3 weeks 3 days 15 hours ago) and read 18988 times:
Nice trip report. STR-ATL is sort of my usual gateway when I fly to the US (see the trip reports in my profile, in case you're interested). The EC configuration looks very comfortable! I will definitely consider it the next I fly longhaul on Delta. Also, thanks for sharing your experiences.
Quoting LAXorLGWonDL (Thread starter): tearing all of the security stickers off of the back of my passport (4 years worth) and left a nasty gummy mess on the back...she claimed it was a TSA requirement...first time I've ever heard that.
Not even a year ago, I could let the security stickers on my passport... luckily! I would like to keep them as long as my passport is valid.
ATLflyer From United States of America, joined Jan 2006, 745 posts, RR: 0
Reply 7, posted (3 years 11 months 3 weeks 3 days 1 hour ago) and read 17026 times:
Quoting A340600 (Reply 5): Do DL not have winged headrests? I can imagine it's difficult to rest on those seats.
Thanks for sharing.
All of the new seats Delta is installing in International Economy on the 763ERs have winged headrests with AVOD. Some of the 767s already have them and the rest will get them early next year according to a recent post on the Delta blog.
Eurohub From United Kingdom, joined Jan 2005, 252 posts, RR: 0
Reply 9, posted (3 years 11 months 3 weeks 1 day 18 hours ago) and read 15987 times:
Quoting LAXorLGWonDL (Thread starter): I definitely recommend the EC seats - the extra recline is great and it did not appear to impose on the pax seated behind me
Thank you for your report and pics of the EC seats even if the EC service hasn't started yet - I'm flying LHR-ATL and JFK-LHR next month on 764s and have already booked the EC upgrade, so its good to see how it looks. I read elsewhere that only a handful of the 764s have been prepped for EC so far. so I hope I'm lucky.
Forget A vs B - Give me E or BAe any day of the week!
laca773 From United States of America, joined Nov 2004, 4139 posts, RR: 2
Reply 15, posted (3 years 11 months 5 days 22 hours ago) and read 13098 times:
I hope one day DL will upgrade the catering in the EC cabin. Otherwise, it will just be another Y+ cabin or area of Y. If DL can upgrade the offering in EC, it would be a nice product to and from their international destinations it would help set them apart in offering a better product compared to their competitors .
Are those 76G getting IFE? Seems like they missed a trick when looking at economy comfort they should have looked at that as well. Cost and weight I guess
The fate of the 76G fleet is up in the air. At last call, some time around Dec/Jan, Delta said they haven't made a final decision on the subfleet. When one is made, depending on how long they decide to keep them (or get rid of them all together) then we'll know wheather they will get all the cabin upgrades the other 763ERs are getting (new overhead bins, standardized galleys, nose-to-tail AVOD, flat-bed seats, etc.). It's all about ROI.
The first 76 that was sent in for mods back in December is finally getting the above work don on it now that the T7 and 764 line is complete. This will definately be a welcome change and will keep them compatative for some years ahead.
Quoting ba319-131 (Reply 16): - Legrooms is impressive in these bulkhead seats, what is it like in the rows behind?
Pretty good! I haven't had a chance to experience the EC soft product yet, as both times i've flown on an ER in coach, it's been the domesic leg back to Atlanta from JFK but the pitch was pretty generous IMHO. I'll just say there's a noticable difference from Y.
Av8rDAL From United States of America, joined Jan 2004, 463 posts, RR: 1
Reply 18, posted (3 years 10 months 2 weeks 4 days 17 hours ago) and read 10597 times:
I just flew EC on JFK-FRA on DL's 75E. There is only one side of the plane with 4-5 rows equipped.
Overall, there is a noticeable difference in seat pitch (legroom) and recline. You can recline to the point that you may feel the need for a footrest to keep you from sliding down into the seat to the point of discomfort. Perhaps DL will consider this.
The actual seats are no different from any Y seat on the plane though. The 757 in particular has a harder seat cushion and seatback than the 763s without IFE. I found this a bit uncomfortable, but not really. It's fine for transatlantic.
Attention from the F/As was the same as the rest of Y. I know you're entitled to free booze, but I just had a beer and a cup of wine (oxymoron) which are both complementary in Y on transatlantic flights, so I didn't take advantage of saving $7 on a Woodford Reserve & Coke
My verdict is that I would pay extra for EC only if there is no chance of getting a row to myself to sleep on. Laying flat trumps sitting upright, no how much legroom or recline you may have. Otherwise, it's a good product and worth the extra money, especially on a packed aircraft.
Maintain thine airspeed, lest the Earth rise up and smite thee.