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DL - STR-ATL-STR - Economy Comfort With Pics  
User currently offlineLAXorLGWonDL From United States of America, joined Jul 2007, 137 posts, RR: 0
Posted (3 years 4 months 2 days 5 hours ago) and read 18185 times:

Hi Everyone,

It's been a long time since I've put together a trip report...LHR-ATL-LAX gets old after a while and they are the cities I see most often!  

Anyway, this past week I flew a new route for me - STR-ATL-STR - there were other parts to the trip in there, but this was the new bit, especially in DL's Economy Comfort seats, which officially roll out for availability/purchase on June 1st.

Outbound Flight:

Check in @ STR was fairly painless although the passport check began tearing all of the security stickers off of the back of my passport (4 years worth) and left a nasty gummy mess on the back...she claimed it was a TSA requirement...first time I've ever heard that.

After checking my bags, I headed through security (no more than 5 minutes) and to the Air France lounge. The lounge is small, but functional. They do not have free wifi. They offer a variety of coffees, tea, Coke/Coke Light, juice, and a small selection of alcoholic beverages. As far as snacks, they had croissants, packaged pain au chocolates, and I've seen other small packaged snacks in past visits.

Lounge pics:



Some spotting from the AF Lounge:

Air Malta:
OK Turboprop


Contact Air Fokker
DL 117 - STR-ATL

This was my first time on a 76G. I am accustomed to the 764s to/from LHR for almost all of my TATL seats and missed the personal IFE!



Seat: 15G - bulkhead window seat in Economy Comfort on the 76G - I was able to book this seat in advance.

15FG:


Legroom from 15G:


76G FG Economy Comfort Seats:


We departed on time with a flying time of about 10 hours to ATL. The food was standard fare. We landed in ATL about 15 minutes early and the ground crew was not waiting on us. After about a 5 minute wait, we parked at the gate. Upon deplaning, I headed for passport control - the queues were fairly small, but I have Global Entry and used the Kiosk to clear and get my CBP receipt. Baggage took about 20 minutes to come on to the carousel and I had a short wait until my bags (priority tagged) came out. For once, clearing the TSA check point in the E terminal took less than 10 minutes, which made me happy.

Return Flight:

DL 116 - ATL-STR

The SkyPriority check in @ ATL was pretty empty and I was quickly checked in and on my way to security. I used the South Terminal line and was through in less than 15 minutes, even though it was pretty busy. I took the train to the E Concourse, which was a total zoo. The SkyClub next to TGI Friday's was equally a zoo and I elected to hang out in the terminal instead.

This leg of my journey was on a 763 and the bulkhead seat was not available in advance. Given the timing of my trip, I figured it would be an Economy Comfort equipped aircraft and selected 18G. As soon as the gate opened, I requested the window bulkhead seat - the agent said she had to wait to see about wheel chairs and would let me know. About 10 minutes before boarding, she called me up and gave me the BP for 15G, the bulkhead window seat.

16FG:


16G legroom:


763 EC Cabin:
http://i218.photobucket.com/albums/cc215/whitrh01/2011%20Air%20Travels/May%202011/763ECCabin.jpg

Some pictures from our taxi to the runway:

Another 763 @ the E Concourse:
ATL Tower and a DL 777:


My 767 goes faster than your Cessna...with DL HQ and Downtown in the background:


Kazakhstan 767...missing engine...I think..
BA 757 - Open Skies:


Tails @ the DL Maintenance Hangar:
DL 763 in SkyTeam Livery:


Northside Cargo Area:
ATL Skyline after Takeoff:



Overall, it was a pretty normal TATL experience in Y. I missed my personal IFE...I like having the moving map and the CD playlist!!   I definitely recommend the EC seats - the extra recline is great and it did not appear to impose on the pax seated behind me.

Thanks for reading!

 robin

[Edited 2011-05-18 07:00:07]


Next Up: STR, JFK, ATL, TPA, ANC
18 replies: All unread, jump to last
 
User currently offlinecgnnrw From Germany, joined May 2005, 1156 posts, RR: 2
Reply 1, posted (3 years 4 months 2 days 5 hours ago) and read 18124 times:

Congrats! I think you are the first to post a report on DL's Economy Comfort. Did you receive any special treatment onboard? Amenity kit, menu, free alcohol, etc? The seats appear to be the same as the normal economy is that correct?


A330 man.
User currently offlineLAXorLGWonDL From United States of America, joined Jul 2007, 137 posts, RR: 0
Reply 2, posted (3 years 4 months 2 days 5 hours ago) and read 18081 times:

Quoting cgnnrw (Reply 1):

There were no extra services in the EC section as the official roll out is June 1st. They are normal economy seats, just with more leg room and extra recline.  



Next Up: STR, JFK, ATL, TPA, ANC
User currently offlineLuftfahrer From Germany, joined Mar 2009, 1016 posts, RR: 2
Reply 3, posted (3 years 4 months 2 days 4 hours ago) and read 17900 times:

Nice trip report. STR-ATL is sort of my usual gateway when I fly to the US (see the trip reports in my profile, in case you're interested). The EC configuration looks very comfortable! I will definitely consider it the next I fly longhaul on Delta. Also, thanks for sharing your experiences.

Quoting LAXorLGWonDL (Thread starter):
tearing all of the security stickers off of the back of my passport (4 years worth) and left a nasty gummy mess on the back...she claimed it was a TSA requirement...first time I've ever heard that.

Not even a year ago, I could let the security stickers on my passport... luckily! I would like to keep them as long as my passport is valid.

Quoting LAXorLGWonDL (Thread starter):
This was my first time on a 76G.

Which registration? And what date was this flight on?

Quoting LAXorLGWonDL (Thread starter):
We landed in ATL about 15 minutes early and the ground crew was not waiting on us.

Sounds just so familiar to me...

Seeing you were flying back to STR, I assume you are living in the area?

[Edited 2011-05-18 08:28:56]


Et là tu montes encore plus haut et ça persiste, alors on vole
User currently offlineLAXorLGWonDL From United States of America, joined Jul 2007, 137 posts, RR: 0
Reply 4, posted (3 years 4 months 2 days 2 hours ago) and read 17573 times:

Quoting Luftfahrer (Reply 3):

I live in the UK and visit STR periodically for work...I really like this part of Germany!  



Next Up: STR, JFK, ATL, TPA, ANC
User currently offlineA340600 From United Kingdom, joined Aug 2003, 4105 posts, RR: 51
Reply 5, posted (3 years 4 months 1 day 23 hours ago) and read 16873 times:

Do DL not have winged headrests? I can imagine it's difficult to rest on those seats.

Thanks for sharing.



Despite the name I am a Boeing man through and through!
User currently offline767747 From United States of America, joined Jan 2005, 1937 posts, RR: 24
Reply 6, posted (3 years 4 months 1 day 19 hours ago) and read 16343 times:
Support Airliners.net - become a First Class Member!

Interesting! Had forgotten Delta was doing this. Looks to be a nice way to ride in Economy!

Thanks for sharing!

Matthew (767747)


User currently offlineATLflyer From United States of America, joined Jan 2006, 736 posts, RR: 0
Reply 7, posted (3 years 4 months 1 day 14 hours ago) and read 15938 times:

Quoting A340600 (Reply 5):
Do DL not have winged headrests? I can imagine it's difficult to rest on those seats.

Thanks for sharing.

All of the new seats Delta is installing in International Economy on the 763ERs have winged headrests with AVOD. Some of the 767s already have them and the rest will get them early next year according to a recent post on the Delta blog.


User currently offlineLAXorLGWonDL From United States of America, joined Jul 2007, 137 posts, RR: 0
Reply 8, posted (3 years 4 months 1 day 10 hours ago) and read 15631 times:

Quoting A340600 (Reply 5):
Do DL not have winged headrests? I can imagine it's difficult to rest on those seats.

All of the 764's have the winged headrests - I do not fly a lot of 763's and did not have them on this trip. It will be nice once they've all be upgraded!  



Next Up: STR, JFK, ATL, TPA, ANC
User currently offlineEurohub From United Kingdom, joined Jan 2005, 238 posts, RR: 0
Reply 9, posted (3 years 4 months 7 hours ago) and read 14899 times:

Quoting LAXorLGWonDL (Thread starter):
I definitely recommend the EC seats - the extra recline is great and it did not appear to impose on the pax seated behind me

Thank you for your report and pics of the EC seats even if the EC service hasn't started yet - I'm flying LHR-ATL and JFK-LHR next month on 764s and have already booked the EC upgrade, so its good to see how it looks. I read elsewhere that only a handful of the 764s have been prepped for EC so far. so I hope I'm lucky.



Forget A vs B - Give me E or BAe any day of the week!
User currently offlineFLIEGER67 From Germany, joined Sep 2003, 5167 posts, RR: 55
Reply 10, posted (3 years 3 months 4 weeks 1 day 22 hours ago) and read 14538 times:

Hi, Robin,

well done.
No chance to miss a STR report here, also nice pictures.

Quoting LAXorLGWonDL (Thread starter):

Anyway, this past week I flew a new route for me - STR-ATL-STR -

Done it also for several times on the Tristar and also the 763.

Quoting LAXorLGWonDL (Thread starter):
) and to the Air France lounge.

A couple of more pics to come soon from my latest AF flights ex STR.

Greetings,
Markus(FLIEGER67)



Next: Capital travel on schedule!.
User currently offlinefanoftristars From United States of America, joined Jul 2000, 1608 posts, RR: 5
Reply 11, posted (3 years 3 months 3 weeks 6 days 15 hours ago) and read 13738 times:

Great report.

I could be wrong but i think that plane at the E concourse is a 737-800 and so is the plane in the skyteam livery...



"FLY DELTA JETS"
User currently offlineLAXorLGWonDL From United States of America, joined Jul 2007, 137 posts, RR: 0
Reply 12, posted (3 years 3 months 3 weeks 6 days 5 hours ago) and read 13489 times:

Quoting fanoftristars (Reply 11):

Great report.

I could be wrong but i think that plane at the E concourse is a 737-800 and so is the plane in the skyteam livery...

You are totally right..whoops!



Next Up: STR, JFK, ATL, TPA, ANC
User currently offlineual777uk From United Kingdom, joined Nov 2005, 3356 posts, RR: 1
Reply 13, posted (3 years 3 months 3 weeks 6 days 4 hours ago) and read 13437 times:

Nice TR

Are those 76G getting IFE? Seems like they missed a trick when looking at economy comfort they should have looked at that as well. Cost and weight I guess.


User currently offlineLAXorLGWonDL From United States of America, joined Jul 2007, 137 posts, RR: 0
Reply 14, posted (3 years 3 months 3 weeks 5 days 10 hours ago) and read 13067 times:

Quoting ual777uk (Reply 13):
Are those 76G getting IFE? Seems like they missed a trick when looking at economy comfort they should have looked at that as well. Cost and weight I guess.

I think they are supposed to have it by 2013...we'll see though...



Next Up: STR, JFK, ATL, TPA, ANC
User currently offlinelaca773 From United States of America, joined Nov 2004, 4017 posts, RR: 2
Reply 15, posted (3 years 3 months 1 week 6 days 11 hours ago) and read 12010 times:
Support Airliners.net - become a First Class Member!

I hope one day DL will upgrade the catering in the EC cabin. Otherwise, it will just be another Y+ cabin or area of Y. If DL can upgrade the offering in EC, it would be a nice product to and from their international destinations it would help set them apart in offering a better product compared to their competitors .

User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8539 posts, RR: 54
Reply 16, posted (3 years 3 months 1 week 3 days 23 hours ago) and read 11352 times:
Support Airliners.net - become a First Class Member!

Nice, thanks for posting.

Quoting LAXorLGWonDL (Thread starter):
Seat: 15G - bulkhead window seat in Economy Comfort on the 76G - I was able to book this seat in advance.

- Legrooms is impressive in these bulkhead seats, what is it like in the rows behind?

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineFlyASAGuy2005 From United States of America, joined Sep 2007, 7004 posts, RR: 11
Reply 17, posted (3 years 3 months 1 week 2 days 19 hours ago) and read 10696 times:

Quoting ual777uk (Reply 13):
Nice TR

Are those 76G getting IFE? Seems like they missed a trick when looking at economy comfort they should have looked at that as well. Cost and weight I guess

The fate of the 76G fleet is up in the air. At last call, some time around Dec/Jan, Delta said they haven't made a final decision on the subfleet. When one is made, depending on how long they decide to keep them (or get rid of them all together) then we'll know wheather they will get all the cabin upgrades the other 763ERs are getting (new overhead bins, standardized galleys, nose-to-tail AVOD, flat-bed seats, etc.). It's all about ROI.

The first 76 that was sent in for mods back in December is finally getting the above work don on it now that the T7 and 764 line is complete. This will definately be a welcome change and will keep them compatative for some years ahead.

Quoting ba319-131 (Reply 16):
- Legrooms is impressive in these bulkhead seats, what is it like in the rows behind?

Cheers

Mark

Pretty good! I haven't had a chance to experience the EC soft product yet, as both times i've flown on an ER in coach, it's been the domesic leg back to Atlanta from JFK but the pitch was pretty generous IMHO. I'll just say there's a noticable difference from Y.



What gets measured gets done.
User currently offlineAv8rDAL From United States of America, joined Jan 2004, 462 posts, RR: 1
Reply 18, posted (3 years 2 months 3 weeks 5 days 6 hours ago) and read 9509 times:

I just flew EC on JFK-FRA on DL's 75E. There is only one side of the plane with 4-5 rows equipped.

Overall, there is a noticeable difference in seat pitch (legroom) and recline. You can recline to the point that you may feel the need for a footrest to keep you from sliding down into the seat to the point of discomfort. Perhaps DL will consider this.

The actual seats are no different from any Y seat on the plane though. The 757 in particular has a harder seat cushion and seatback than the 763s without IFE. I found this a bit uncomfortable, but not really. It's fine for transatlantic.

Attention from the F/As was the same as the rest of Y. I know you're entitled to free booze, but I just had a beer and a cup of wine (oxymoron) which are both complementary in Y on transatlantic flights, so I didn't take advantage of saving $7 on a Woodford Reserve & Coke  

My verdict is that I would pay extra for EC only if there is no chance of getting a row to myself to sleep on. Laying flat trumps sitting upright, no how much legroom or recline you may have. Otherwise, it's a good product and worth the extra money, especially on a packed aircraft.



Maintain thine airspeed, lest the Earth rise up and smite thee.
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