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San Francisco Sunshine...and A Frontier Fiasco  
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Posted (3 years 1 month 3 weeks 6 days 7 hours ago) and read 22823 times:




Map generated by the Great Circle Mapper - copyright © Karl L. Swartz


Background
In the middle of the cold and snowy December 2010 my brother and I decided to escape to the US West Coast for a few days in early February. My brother hadn't been to that part of the country yet and he was very interested in visiting Las Vegas, Los Angeles and San Francisco. I always enjoy going to California and saw the chance to meet some very good friends again. We came to the conclusion that it would be a good opportunity to exchange accumulated miles for Business Class tickets. After checking all possible flight options on the Miles & More website, it was clear that we would try SWISS' new intercontinental Business Class with lie-flat seats. That innovative product was available on all A330-300s and a few A340-300s. Destinations served by the retrofitted A343s in early February were San Francisco, Boston, Hong Kong, Los Angeles and New York (once weekly).

I was first considering to take an A330 flight to Chicago and an A340 flight from Los Angeles or San Francisco so that we would be able to get both types. But I quickly scrapped that idea because I didn't want to risk being stuck at Chicago in a possible snow storm. So we finally booked Munich-Zurich-San Francisco and Los Angeles-Zurich-Munich, operated by Swiss A340s, a Swiss European Avro RJ100 and a Lufthansa A319. At the end of the convenient booking process we were able to select our seats on all four sectors - and there were still many empty seats, so we got exactly what we wanted: single window seats on the flight to SFO and center seats in the two-row forward section (so-called "Stübli") on the return flight from LAX.  thumbsup 
Here's the seatmap:
http://www.swiss.com/web/EN/about_sw...ircraft/Pages/airbus_a340_new.aspx

After booking the long-haul flight combo, we added a few domestic hops. Of course I wanted to get some new airlines, so we decided to book a San Francisco-Denver-Las Vegas connection on Orbitz. There would have been cheaper options (including numerous nonstop flights), but Republic Airlines (Embraer 170) and Frontier Airlines (A319) were new carriers for me - and I had never been to Denver. Interestingly, that Frontier Airlines connection wasn't available on the Frontier website. It was simply impossible to search for flights from San Francisco to Las Vegas. Probably they are convinced that people would never want to connect through Denver on the way from San Francisco to Las Vegas…Finally, we reserved rooms in the Venetian and the Bellagio.

Part I can be found here:
Fully Flat Bed to SFO: SWISS' New Business Class




San Francisco Sightseeing
After arriving at SFO on LX038, we took the BART to downtown San Francisco and then took a taxi to the Holiday Inn Express near Fisherman's Wharf. Some time later we went to Pier 39...

Picture taken by my brother


...and enjoyed great seafood at Neptune's Palace:



Picture taken by my brother


On the next morning we walked to Pier 33 and took the ferry to Alcatraz:

Picture taken by my brother


Clear sky, warm sun - the weather was perfect:





Picture taken by my brother




Almost there:

Picture taken by my brother


Picture taken by my brother


Charming welcome to Alcatraz Island:



On the way to the cellhouse:

Picture taken by my brother


There are many rundown areas:

Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


Welcome to the prison’s central part:

Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


Punishment cell:

Picture taken by my brother


Shower area:

Picture taken by my brother


This used to be the dining room:

Picture taken by my brother


The last breakfast menu before the prison’s closure:

Picture taken by my brother


Some famous inmates:

Picture taken by my brother


The Golden Gate Bridge behind barbwire:

Picture taken by my brother


This used to be the warden’s house:

Picture taken by my brother


Former lighthouse:

Picture taken by my brother


Lovely view:

Picture taken by my brother

I had been to Alcatraz before, but this time I took the cellhouse audio tour (which is available in several languages). It’s excellent, an absolute must do!  thumbsup 

After spending about 1.5 hours on the island, we took the ferry back to Pier 33 and walked straight to Pier 39. The famous seals are always nice to watch:

Picture taken by my brother


Picture taken by my brother


After dinner we took a taxi to the Coit Tower at Telegraph Hill

Picture taken by my brother


…went on top and enjoyed awesome views of the bay and the city:





















We returned to the Fisherman's Wharf and asked a taxi driver to bring us to the Point Vista Overlook north of San Francisco. Entering the bridge:



Lovely views from Point Vista Overlook:

Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


What would a visit to San Francisco be without a cable car ride? We took the famous Powell & Mason Line back and forth:

Picture taken by my brother


Lots of handwork required:

Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


Picture taken by my brother

After returning to the origin, we took a pre-ordered shuttle to the airport and changed to the Bay Landing Hotel's complimentary shuttle. I had chosen this hotel near the airport due to the early departure on the next morning.




February 2011
San Francisco (SFO) - Denver (DEN)
Frontier Airlines F9 1668, operated by Republic Airlines
Scheduled times: 09:00-12:29
Actual times: 09:02-12:37
Flight duration: 02:08 (hrs)
Distance: 967 miles
Economy Class, seat 12A

Embraer 170
N873RW (MSN 17000144)
First delivered in 09/2006 to Shuttle America


1st flight on N873RW
2nd Embraer 170 flight
6th E-Jet flight
110th airline



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Photo © Ben Wang
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Photo © Mark Kopczak



Former appearances:


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Photo © Keith Wahamaki
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Photo © Michael Durning




About two hours prior to departure, we took the shuttle to the airport and went to Frontier's check-in area where you only find kiosks. A friendly female check-in assistant immediately showed up, but we didn't face any problems. After paying an extra $20 for each checked bag, we got our boarding passes. "Stretch seating" had been offered for $25 per person, but we had declined the offer.

Our plane turned out to be N873RW, painted in full Midwest colors:



That livery is not bad, but I would have preferred the Frontier colors the plane used to wear:



As soon as we stepped on board, I noticed a bad air quality - and the green leather seats weren't comfortable at all:



Legroom wasn't great either:



Inflight magazine...



...with integrated buy-on-board menu:







The air quality improved only slightly after the air conditioning had been switched on - the 100 percent load factor took its toll. A young lady two rows behind us had started to chat intensively with her seat neighbor and she awfully giggled after every sentence - and that wouldn't change for the next two hours...  Embarrassment

Anyway, I concentrated on the traffic:





Entering runway 1R:



Southwest 737-700 on 1L:



Takeoff into clear blue skies:





Beautiful views of San Francisco:







Here you can see Oakland Harbor and the former Naval Air Station Alameda:



Only 16 minutes later we were cruising over snowy mountains:



Non-alcoholic drinks were served free of charge. Ginger ale for me, of course:



Then I bought a breakfast for $6:


Stale croissant, hard and tasteless fruit pieces and an average yogurt – I cannot recommend to buy that!

Nice scenery, about 50 minutes prior to landing:



Cabin view:



Finally on approach:



Barren landscape…






We arrived at the gate a few minutes late and I was glad about the bright sunshine - at least a weather-related delay at DEN was unlikely now...



Transfer at Denver
Changing planes was very convenient in our case - our (Concourse A) departure gate was only a short walk away from our arrival gate. Here's the Jeppesen Terminal with its famous tensile fiberglass roof which resembles the Rocky Mountains:



Unfortunately, I didn't see many planes except those taxiing to and leaving our concourse. Nevertheless, the scenery was nice:






February 2011
Denver (DEN) - Las Vegas (LAS)
Frontier Airlines F9 777
Scheduled times: 14:07-15:00
Actual times: 18:25-19:03
Flight duration: 01:23 (hrs)
Distance: 628 miles
Economy Class, seat 11B

Airbus A319-111
N902FR (MSN 1515), named "Woody the Wood Duck"
Delivered in 06/2001


1st flight on N902FR
17th A319 flight
64th A32X flight
111th airline



View Large View Medium
Click here for bigger photo!

Photo © Radek Oneksiak
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Photo © Jonathan Morgan




Our departure gate was located close to the famous pedestrian bridge connecting the Jeppesen Terminal with Concourse A:



The plane scheduled for our flight to Las Vegas was N938FR...



...named "Misty the Arctic Fox":



While waiting in row, a gate agent asked us if we were interested in changing seats with a couple. The older man was not allowed to sit in the emergency exit row due to a walking disability. We agreed and got the couple's boarding passes in exchange for ours.

A friendly female flight attendant in her 50s welcomed us on board. However, what looked totally out of place was her signal red lipstick...anyway, the old-style leather seats were quite comfortable:



Legroom was good in that exit row:



My brother could completely stretch out due to the lack of a seat next to the emergency exit:



Frontier Airlines offers 24 channels of live DIRECTV service at every seat on the Airbus fleet:


The cost to access all channels is $6, but the service is free for Ascent and Summit Level members in the EarlyReturns mileage program.

After boarding had been completed (probably 100 percent load factor), nothing happened for a while - with the main door remaining open. Finally, after a few minutes of silence, the captain showed up next to the door and made an announcement: He explained that the cabin control screen had gone black and that a reset hadn't been successful. "The mechanics will check it and eventually replace it", he added. "You can stay in the plane, but if it takes longer you have to go back to the gate."

We had been optimistic, but ten minutes later the captain asked us to leave the aircraft and said that we would be kept updated in the gate area.  Yeah sure
The screen at the gate showed a new departure time of 3:00 PM which wouldn't have been too bad...but some 15 minutes later it changed to 5:43 PM which was a big disappointment!  Embarrassment
A gate agent made an announcement and promised that all passengers would get a flight coupon worth $100 as compensation. Well, that couldn't improve our mood because we would still lose lots of time in Las Vegas - and we didn't know when we would travel to the United States again.

Then I contacted a (very friendly) female Frontier agent near the gate and asked about the possibility of a cancellation. She said that there were no plans to cancel the flight - actually Frontier was planning to use a plane inbound from Chicago. However, she told me that we should check the gate status every 20 minutes just in case another replacement aircraft would be available sooner than currently planned. Well, that meant that we would be stuck in that boring area around gate A36 for more than three hours. And you cannot really do much there.

In the next few hours, I permanently checked the status of the inbound flight from Chicago. It was running a bit late, but I was confident that Frontier would be able to get the plane ready again until 5:43 PM. I walked around Concourse A a few times and also went to the passenger bridge over the apron. At least I got some more Frontier and Republic registrations:





During the frustrating waiting time I went to a Frontier customer service desk and asked for a different kind of compensation, explaining that we probably wouldn't be able to use our flight coupons within a year. The friendly agent told me that Frontier didn’t offer anything else except for food vouchers in certain cases. I declined because I had eaten something only a short time before. Since our gate A36 had meanwhile been deserted, I asked the customer service agent about our flight's status...and I learned that the departure time had been changed to 6:08 PM...  Embarrassment

Some 20 minutes prior to the alleged new departure time, gate A36 was still deserted. The broken aircraft hadn't been removed yet either and I was really wondering where the plane from Chicago had been parked - I hadn't been aware of a gate change. Then I noticed that people in the adjacent gate A34 were apparently boarding a flight - but it said "Kansas City" on the screen. Some minutes later I realized that the Kansas City flight was scheduled to leave at 7:15 PM, more than an hour away. That was strange and I decided to ask one of the passengers in line which flight they were going to board. I was shocked when he said "Las Vegas"! So the gate for our flight had been changed and boarding had started - but neither the one nor the other had been announced over the loudspeakers. According to the very passenger, an announcement had only been made directly at the gate. We had been seated only some 30 meters away and hadn't heard anything. I can only wonder why the actual destination wasn't shown on the new gate's screen. So we would have almost missed our flight despite the fact that we had been around all the time.  Embarrassment

The replacement aircraft at the gate turned out to be N902FR, the oldest A319 in the fleet:



It wasn't easy to take a picture of the tail showing "Woody the Wood Duck":



After we had joined the queue, our names were called. We showed the boarding passes which we had received in exchange for our own ones from the older couple earlier in the afternoon and the agents crossed out our names on a list. When we stepped on board, I was surprised to see the same crew again. The plane's interior was identical to the other one's, but it looked more worn.

A grumpy looking female flight attendant in the 50s (not the one with the signal red lips) explained the emergency exit rules and then asked us to confirm that we had understood her by saying "yes". She first pointed towards my brother who did answer, but just not straight away - at least not as fast as the lady had obviously expected him to do so. "I have to move you", she harshly said and of course we were quite irritated to hear that. I quickly replied that he had indeed said "yes" and that the delay may have simply been caused by a slight tiredness after that four-hour delay. "So what's the problem?", I asked. She looked at me as if I was an enemy. "I haven't talked to you", she snarled and pointed out snappishly that she simply had to do her job. I was really amazed again about that rude and military-like reaction.  thumbsdown 

Then she started all over again and the same happened again - my brother didn't answer immediately which was not acceptable for her. She emphasized that she had to move him and started asking for volunteers. Justified or not, we had to accept her decision. My brother had to move to a window seat two rows in front and I got a new neighbor. I wanted to avoid any more problems, so I quickly shouted "yes" after the rude lady had started the questioning for the third time. Finally, the plane was ready to go, taxied to the runway and took off into the dark sky.

As an additional compensation for the delay, all channels were available free of charge:





Warm cookies and drinks were served some time after takeoff. I ordered ginger ale - one of very few positive aspects on that evening:



I wasn't interested in the live TV channels and watched the moving map most of the time:


"Welcome to L-a-s V-e-g-a-s!!!", the "lipstick lady" cheerfully emphasized after we had touched down. I found that totally inappropriate, but many passengers started cheering and applauding...  Yeah sure

Interestingly, we hadn't received the promised coupons in the end - neither at the gate nor at the plane. Who knows, probably those had been distributed before we had been aware of the gate change. I was planning to write a letter of complaint anyway...After grabbing our luggage, we took a taxi to the Venetian and tried to make the most of the remaining evening. Story to be continued...



Conclusion
My first journey on Frontier Airlines was a very disappointing one. I don't blame the airline for the delay itself, but for the poor way it was handled. At least the ground staff members were friendly and helpful. What I found absolutely unacceptable was the flight attendant's rude behavior. But even if the flight to Las Vegas had operated on time, I wouldn't have been impressed by the airline's product. You get free drinks and warm cookies, but there's nothing which makes that low-cost carrier particularly attractive or special in comparison to others. And due to the uncomfortable seating and the bad air quality I couldn't even enjoy the Embraer 170 flight on Frontier's partner Republic Airlines. And the breakfast was an additional letdown.

Back at home, I wrote a detailed letter of complaint and mentioned all that day’s negative events. Surprisingly, I got a reply only a few days later. Well, it contained some explanations and the standard phrases which you would expect to hear from a customer relations department, but it was good to get an apology. One sentence hit the nail on the head: "No matter what the situation our flight attendants should provide a friendly tone and accommodating personality." We also got two electronic certificates in the amount of $150 each which provides a discount on a future Frontier Airlines flight (valid one year). So will I give Frontier a second chance? Probably.


Best Regards,
PlaneHunter



P.S.: Just in case you missed them - my previous trip reports:
Fully Flat Bed to SFO: SWISS' New Business Class
Mountains, Meals & More: SunExpress Vs. Pegasus
Crossing Two Oceans: AKL-SFO-MUC, NZ 777 & LH A346
Bad Weather & Other Bad Luck: Touring New Zealand
Trans-Tasman Treat: Aerolineas Argentinas A340-200
Detours To Sydney: Wildlife, Tiger, REX & QFLink
Thai Fails To Impress: MUC-BKK-BNE On 744 & 777
Painful Delay & My 100th Airline: AF A380, VO F100
Fifth Freedom Tidbit: Kuwait Airways A300-600
Ship Vs. Plane: Porto Santo Line & Sata Air Açores
Awesome Approach, Splendid Scenery: LIS, FNC & TAP
Guernsey, Ash Cloud Alarm & Mostly Empty SQ 77Ws
Totally Thrilling: Scenic Flight On Lufthansa A380
Cirrus D38, Adria CRJ & Captain Niki Lauda On Duty
Monarch Hot Meal, E195 & More: PMI-ALC-MAN-MUC
Premium Meal & Palma Spotting: MUC-PMI, DE 757-300
The Dead Slow Transfer: PEK-MUC On Air China A332
Cancellation Brings Joy: HKG-PEK on Dragonair A330
A380 Cacophony, 777 Star Livery: DXB-SIN-HKG on SQ
The Next 5* Carrier? MUC-MCT-DXB, Oman Air A330
Turkey For 1.5 Hrs: Daytrip To AYT On Sky Airlines
CO Scores Again: ATL-IAH-EWR-FRA On ERJ, 752 & 764
Riding The Ultra Long-Haul Twin: Delta 777-200LR
Pacific Coast Jaunt: 3 Carriers, E120, E140 & Fog
The Ultimate 737: LHR-IAH-PDX On CO 777 & 739ER
Bye Bye, Hell! TRD-OSL-TXL-NUE - DY/AB/HE DH4
My Trip To Hell: NUE-CPH-OSL-TRD On Cimber & SAS
SFO-YUL-FRA: Map- & Sleepless On Air Canada's 77W
Sin City Gloss & Virgin America's Chic First Class
Seat Dilemma & Canyon Glamour: FRA To LAX, AC 763
On Par With Air France? DTW-AMS-MUC, KLM A330
Goodbye, Red Tails! DC-9-40/50 & Chicago Tour
Champagne & World Of Coke: Air France A340 To ATL
"Mission A380": Disappointing Legs On BA/BD/EI
Delights Of Doha, 773 & 77W: DOH-DXB-LHR On EK
A380 Really a Step Forward? LHR-DXB-DOH On EK
Quality & Style: HKG-LHR On Air New Zealand 744
Taiwan Trio: TransAsia, UNI Air And The Taipei 101
"The Wings Of Taiwan": EVA Air A332, 744 Combi
SHA-SZX, Shanghai 757: Delayed By The Military
PEK-SHA, China Eastern A330 & Shanghai At Night
Striking Newcomer: Berlin-Beijing On Hainan A330
Short & Splendid: MXP-MUC On Air Dolomiti's 146
3 Hours On Blue1: HEL-MXP On The MD-90
BCN-MAD-ZRH-MUC: UX Shuttle Meets Swiss Quality
MUC-MAD-BCN: Star MD-87 & The Pain Of Vueling
Low Fares, Lovely Island: AK & Best Of Langkawi
4 Stars Or 5 Stars? FRA-KUL-FRA, Malaysia 777s
First And Last Time? JFK-FCO-MUC, Alitalia 777
JFK For 1 Day: Transatlantic Hop On CSA's A310
Sardinian Sun, Shiny New 73Gs & Cramped Mad Dog
Top And Flop: KIX-HEL-MUC, Finnair A320 & MD-11
The 524-Seat Twin-jet: HND-ITM On ANA 777-300
Kobe For 1 Hour: 767-Quickie On ANA & Skymark
Rocketing To Tokyo: FUK-HND On JAL (ex-JAS) 777
Oddities & Okinawa: JTA 734 & JAL 744D(Domestic)
MUC To Nagoya: Finnair E170 & (Old) "New" A340
Mad Dog, A320 Tech Delay & Best Of Lanzarote
Canaries Prop-Hopping: Islas Airways & Naysa
Canaries And Confusion: LH CRJ900 & Spanair A321
Hubbing For 162 Miles: HOQ-FRA-STR Ret On IQ/EW/LH
BOS-JFK-AMS-MUC: SSSS-Check And KLM 777
ATL-PIT-JFK-BOS: FL B717, JetBlue E190 And Delays
MUC-AMS-MEM-ATL On NWA A332 And 40-year-old DC-9
FRA-BKK-FRA Via CMB: SriLankan A332 & A343
BNE-SIN-DXB-MUC On Emirates B772ER & B773
2 Hours In Paradise: Hamilton Island (JQ/DJ)
BNE-SYD-BNE: Domestic Run On QF’s Oldest B747-400
Testing Qantas: SYD-MEL-SYD-BNE (B738, B763, A332)
Going Down Under: MUC-DXB-SYD On EK A332 & A345
9/11 Review: Failed Trip To LAX - Fuel Dump Pics
Surprised By NIKI's Newest A320 & Screw-up By AB
Leisure Vs. Full Service: Condor & SN Brussels
"betterFly" On LH: Business Class For 99 Euro
Weekend Transatlantic Trip (2): US A321 & B762
Transatlantic For A Weekend (1): MUC-DCA On US


[Edited 2011-06-04 00:50:01]


Nothing's worse than flying the same reg twice!
62 replies: All unread, showing first 25:
 
User currently offlineinitious From Singapore, joined Dec 2008, 1054 posts, RR: 15
Reply 1, posted (3 years 1 month 3 weeks 6 days 6 hours ago) and read 22721 times:

Hey PH,

Yet another wonderful TR from you. It seems like Frontier's Embraer jets leaves much to be desired. However, it's great to see a PTV in narrowbody aircraft and thankfully they are becoming increasing popular among airlines these days. From your picture of the E170 cabin, it looked like a very cramped cabin and I am guessing I might even have my head bang against the ceiling should I stand up straight in the aisles. Not somewhere I'd want to be in for a long time. The food looks like it leaves much to be desired. Looks pretty unappetising and the fruits don't look as fresh as they should be.

Looking forward to more reports from you, especially the UAE report.  

Regards,
Daniel



One way I will fly around the world!
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 2, posted (3 years 1 month 3 weeks 6 days 6 hours ago) and read 22696 times:

Quoting initious (Reply 1):
Yet another wonderful TR from you.

Hi Daniel, thanks for comments! Nice to hear from you.

Quoting initious (Reply 1):
However, it's great to see a PTV in narrowbody aircraft and thankfully they are becoming increasing popular among airlines these days.

  

Quoting initious (Reply 1):
From your picture of the E170 cabin, it looked like a very cramped cabin and I am guessing I might even have my head bang against the ceiling should I stand up straight in the aisles. Not somewhere I'd want to be in for a long time.

Well, usually the E-Jets are great planes, but this time I felt cramped. But don't worry about the ceiling - it may just look a bit lower in that particular picture than it actually is.

Quoting initious (Reply 1):
Looking forward to more reports from you, especially the UAE report.

I still have to finish this series...but then I'll write the UAE report.


PH



Nothing's worse than flying the same reg twice!
User currently offlineAflyingkiwi From New Zealand, joined Nov 2010, 514 posts, RR: 3
Reply 3, posted (3 years 1 month 3 weeks 6 days 4 hours ago) and read 22457 times:

Hi PH,

Nice to see the next installment in the series & as always it's fantastic  .

It's a shame about how disappointing Frontier was, delays do happen sometimes but the way it was handled and the rude crew on your second flight definitely put me off from flying them.

Quoting PlaneHunter (Thread starter):
San Francisco Sightseeing

Great pics of San Francisco, definitely on my list of places to see once I get around to visiting the US

Quoting PlaneHunter (Thread starter):
A grumpy looking female flight attendant in the 50s (not the one with the signal red lips) explained the emergency exit rules and then asked us to confirm that we had understood her by saying "yes". She first pointed towards my brother who did answer, but just not straight away - at least not as fast as the lady had obviously expected him to do so. "I have to move you", she harshly said and of course we were quite irritated to hear that. I quickly replied that he had indeed said "yes" and that the delay may have simply been caused by a slight tiredness after that four-hour delay. "So what's the problem?", I asked. She looked at me as if I was an enemy. "I haven't talked to you", she snarled and pointed out snappishly that she simply had to do her job. I was really amazed again about that rude and military-like reaction.

Well crews have bad days but this is just awful  Wow!
Quoting PlaneHunter (Thread starter):
I ordered ginger ale - one of very few positive aspects on that evening:

Good to see that you got a whole can on both flights.

Looking forward to the next installment

Regards,
aflyingkiwi


User currently offlineLuxair747SP From Germany, joined May 2010, 504 posts, RR: 17
Reply 4, posted (3 years 1 month 3 weeks 6 days 4 hours ago) and read 22410 times:

Hi PH,
nice TR with many very good pictures.
The downtown of SFO looks really worth a visit and the view from Vista Point is simply amazing.
Also the pictures of your brother are very good.
The flight with F9 seemed to be only average, and I think I would choose another airline, but it was cool that you got a E170 in full Midwest colours.
Thank you a lot for sharing
Cheers
Johannes


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 5, posted (3 years 1 month 3 weeks 6 days 4 hours ago) and read 22394 times:

Quoting Aflyingkiwi (Reply 3):
Nice to see the next installment in the series & as always it's fantastic

Hi aflyingkiwi, many thanks for your feedback!

Quoting Aflyingkiwi (Reply 3):
It's a shame about how disappointing Frontier was, delays do happen sometimes but the way it was handled and the rude crew on your second flight definitely put me off from flying them.

I recommend to try Jetblue, Southwest or Virgin America instead.

Quoting Aflyingkiwi (Reply 3):
Great pics of San Francisco, definitely on my list of places to see once I get around to visiting the US

It's one of the greatest cities in the world!

Quoting Aflyingkiwi (Reply 3):
Good to see that you got a whole can on both flights.

The FA even asked "cup or can?".

Quoting Luxair747SP (Reply 4):
nice TR with many very good pictures.

Hi Johannes, good to hear you enjoyed it!

Quoting Luxair747SP (Reply 4):
The downtown of SFO looks really worth a visit and the view from Vista Point is simply amazing.
Also the pictures of your brother are very good.

Thanks!

Quoting Luxair747SP (Reply 4):
The flight with F9 seemed to be only average, and I think I would choose another airline, but it was cool that you got a E170 in full Midwest colours.

The Midwest brand name and colors will disappear, so I guess it's not too bad after all that I got that plane.


PH



Nothing's worse than flying the same reg twice!
User currently offlinelh4116 From Sweden, joined Aug 2007, 1710 posts, RR: 14
Reply 6, posted (3 years 1 month 3 weeks 6 days 4 hours ago) and read 22382 times:

Hey PH, nice report!

To me FR looks like a pretty nice airline, at least when it comes to the brown leather seats, the IFE and free drinks and cookies. I suppose that service is pretty sufficient on US airlines domestic. BOB menu looked rather ok, prices seemed very reasonable. Too bad the breakfast you ordered turned out to be so bad. Did they offer you any coffee with it?
Then again FR were above US standards not too long ago, when they used to serve warm snacks free of charge. But I guess no airlines in the US are offering free food on domestics anymore.

Too bad you had such a bad experience with the airline. The $100 voucher seemed pretty generous. But then again, you can't put a price tag on a ruined vacation.

Thanks for sharing!
//Jonas



SAS Plus is Business Class made faux!
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 7, posted (3 years 1 month 3 weeks 6 days 3 hours ago) and read 22334 times:

Quoting lh4116 (Reply 6):
Hey PH, nice report!

Hi Jonas, thanks for your comments!

Quoting lh4116 (Reply 6):
Too bad the breakfast you ordered turned out to be so bad. Did they offer you any coffee with it?

No specifically, but non-alcoholic drinks had been served shortly before (free of charge).

Quoting lh4116 (Reply 6):
Then again FR were above US standards not too long ago, when they used to serve warm snacks free of charge.

Good old times!

Quoting lh4116 (Reply 6):
But I guess no airlines in the US are offering free food on domestics anymore.

CO was among the last ones to serve free meals in Y Class. I don't know if anyone is left now - I guess not.

Quoting lh4116 (Reply 6):
The $100 voucher seemed pretty generous. But then again, you can't put a price tag on a ruined vacation.

After the complaint we even got $150 vouchers, but the time was certainly lost. At least we were still able to visit the most important Las Vegas sights. More to follow in the next report.


PH



Nothing's worse than flying the same reg twice!
User currently onlineCrimsonNL From Netherlands, joined Dec 2007, 1846 posts, RR: 42
Reply 8, posted (3 years 1 month 3 weeks 6 days 1 hour ago) and read 22086 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Hi PH, thanks for sharing. I love the pictures of SFO! It's a shame that Frontier didn't treat you well with the delay situation.

Regards,

Martijn



Fly DC-Jets!
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 9, posted (3 years 1 month 3 weeks 6 days 1 hour ago) and read 22061 times:

Quoting CrimsonNL (Reply 8):
Hi PH, thanks for sharing. I love the pictures of SFO!

Hi Martijn, good to hear you liked them!

Quoting CrimsonNL (Reply 8):
It's a shame that Frontier didn't treat you well with the delay situation.

  

Quoting CrimsonNL (Reply 8):
Next month: Greenland!

Have fun in Greenland! I'm looking forward to the report.


PH



Nothing's worse than flying the same reg twice!
User currently offlineFLIEGER67 From France, joined Sep 2003, 5138 posts, RR: 55
Reply 10, posted (3 years 1 month 3 weeks 5 days 20 hours ago) and read 21604 times:

Hi, PH,

superb pictures from the SFO area, it seems I should collect these airport to my list soon.

While I like the Frontier way of painting the planes, I dislike the interior you showed us and also the rude behaviour there,
something more to dislike.

So, looking forward to some nice pictures from you´re stay in Vegas, been there also a couple of years ago at the Luxor.

Greetings,
Markus(FLIEGER67)



Next: How to deliver a present in style!.
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 11, posted (3 years 1 month 3 weeks 5 days 20 hours ago) and read 21573 times:

Quoting FLIEGER67 (Reply 10):
superb pictures from the SFO area

Hi Markus, thanks for your feedback!

Quoting FLIEGER67 (Reply 10):
it seems I should collect these airport to my list soon.

Good decision, great airport, great destination.

Quoting FLIEGER67 (Reply 10):
So, looking forward to some nice pictures from you´re stay in Vegas, been there also a couple of years ago at the Luxor.

I guess you stayed there when the Luxor was still a fine hotel.


PH



Nothing's worse than flying the same reg twice!
User currently offlineglobalflyer From United States of America, joined Dec 2005, 925 posts, RR: 3
Reply 12, posted (3 years 1 month 3 weeks 5 days 20 hours ago) and read 21540 times:

I have not yet read the report but I am sure it is awesome. I got to the picture that is "on the way to the cell block" and what struck me was the top floor left window. It appears that of a person or child in a ghostly image peering out. Really cool. Thanks for sharing!


Landing on every Continent almost on an annual basis!
User currently offlineLuftfahrer From Germany, joined Mar 2009, 1012 posts, RR: 2
Reply 13, posted (3 years 1 month 3 weeks 5 days 19 hours ago) and read 21430 times:

Hi PlaneHunter. First of all, very nice images throughout your trip report! San Francisco looks like a city worth visiting. Flying from SFO to LAS via DEN is certainly the enthusiast's way of getting there, so it's too bad to hear you had negative experiences onboard Frontier. At least you could enjoy some great scenery en route!  
Quoting PlaneHunter (Thread starter):
I noticed a bad air quality

Were the air conditioning packs turned off when you entered the aircraft?

Quoting PlaneHunter (Thread starter):
N873RW, painted in full Midwest colors

One of my personal favorite color schemes, I think it suits the E-Jets very well.

Quoting PlaneHunter (Thread starter):
the famous pedestrian bridge connecting the Jeppesen Terminal with Concourse A

Interestingly, Airbus A32S aircraft do not fit under the Sky Bridge. I have always wondered why it wasn't built with a higher clearance.


View Large View Medium
Click here for bigger photo!

Photo © Royal S King

Quoting PlaneHunter (Thread starter):
valid one year

That is not too much and therefore belittles the $150 voucher, in my opinion.

Many thanks for sharing and best regards,
Marius



Et là tu montes encore plus haut et ça persiste, alors on vole
User currently offline767747 From United States of America, joined Jan 2005, 1916 posts, RR: 24
Reply 14, posted (3 years 1 month 3 weeks 5 days 16 hours ago) and read 21103 times:
Support Airliners.net - become a First Class Member!

Another great report, PH!

I flew Frontier back in September 2010 from MSP-SEA through DEN both times, and also found them to be pretty average. They, unlike you're situation, did get us there on-time to all our destinations. Sorry to hear you had such a rough day!

Quoting PlaneHunter (Thread starter):
A grumpy looking female flight attendant in the 50s (not the one with the signal red lips) explained the emergency exit rules and then asked us to confirm that we had understood her by saying "yes". She first pointed towards my brother who did answer, but just not straight away - at least not as fast as the lady had obviously expected him to do so. "I have to move you", she harshly said and of course we were quite irritated to hear that. I quickly replied that he had indeed said "yes" and that the delay may have simply been caused by a slight tiredness after that four-hour delay. "So what's the problem?", I asked. She looked at me as if I was an enemy. "I haven't talked to you", she snarled and pointed out snappishly that she simply had to do her job. I was really amazed again about that rude and military-like reaction.

God, why do people have to talk like that sometimes? If you behave like that, you really should find a different job not in customer service. You're left with a really bad impression of the airline!

Thanks for sharing!

Matthew


User currently offlinerobso2 From Switzerland, joined Jun 2010, 218 posts, RR: 0
Reply 15, posted (3 years 1 month 3 weeks 5 days 15 hours ago) and read 21035 times:

Hi Planehunter,

Fabulous photos by both you and your brother! Makes San Fran look very very desirable.
A shame about your experience on Frontier... and the unpleasant behaviour of one FA, which, unfortunately, leaves a bitter memory of the airline.



733/4/5/6/7/8/9, 319/20/21, 752, 744, 772, 332/3, 343/6, E70/90, AT43, AR85/1, D38, D10, M82
User currently offlineJetBlue777 From Canada, joined Jul 2009, 1451 posts, RR: 1
Reply 16, posted (3 years 1 month 3 weeks 5 days 15 hours ago) and read 20967 times:

Hi PlaneHunter, once again, a great trip report with excellent pictures! As usual.

Quoting PlaneHunter (Thread starter):
Picture taken by my brother

Looks delicious!

Quoting PlaneHunter (Thread starter):
On the next morning we walked to Pier 33 and took the ferry to Alcatraz:

We should've went to Alcatraz when we visited San Francisco, it looks like a great place.

Quoting PlaneHunter (Thread starter):
The last breakfast menu before the prison’s closure:

Looks like a typical selection of a Holiday Inn breakfast buffet!  
Quoting PlaneHunter (Thread starter):
After spending about 1.5 hours on the island, we took the ferry back to Pier 33 and walked straight to Pier 39. The famous seals are always nice to watch:

Ahh! The seals, I was shocked to see a lot of them when we went there, I didn't expect that!

Quoting PlaneHunter (Thread starter):
Then I bought a breakfast for $6:

Holiday Inn Breakfast! 
Quoting PlaneHunter (Thread starter):
The cost to access all channels is $6, but the service is free for Ascent and Summit Level members in the EarlyReturns mileage program.

That's unacceptable, poor move by Frontier considering B6, VX and DL offers free Direct TV.

Quoting PlaneHunter (Thread starter):
She emphasized that she had to move him and started asking for volunteers

 
Quoting PlaneHunter (Thread starter):
"Welcome to L-a-s V-e-g-a-s!!!", the "lipstick lady" cheerfully emphasized after we had touched down. I found that totally inappropriate, but many passengers started cheering and applauding...


Oh you! Cheer up! 

I love it when passengers clap after landing, though after your experience, I wouldn't be too happy either.


Once again, great trip report. It looks like you had fun in San Francisco, if there's a city better than New York (IMHO) It's San Francisco and I would love to go back there someday. Great city!



It's a cultural thing.
User currently offlineLAXintl From United States of America, joined May 2000, 24870 posts, RR: 46
Reply 17, posted (3 years 1 month 3 weeks 5 days 13 hours ago) and read 20843 times:

You guys are a bit nuts spending a whole day flying short SFO-LAS via DEN.

Btw - there is a reason why some systems would not let you book it. Such a routing is beyond the IATA MPM (maximum permitted mileage) tariff for that city pair.



From the desert to the sea, to all of Southern California
User currently offlineWABENNER From , joined Dec 1969, posts, RR:
Reply 18, posted (3 years 1 month 3 weeks 5 days 11 hours ago) and read 20692 times:

Quoting PlaneHunter (Thread starter):
The screen at the gate showed a new departure time of 3:00 PM which wouldn't have been too bad...but some 15 minutes later it changed to 5:43 PM which was a big disappointment! Embarrassment
A gate agent made an announcement and promised that all passengers would get a flight coupon worth $100 as compensation.

Ive never had any compensation for a 2+ hour delay


User currently offlineflightsimboy From Canada, joined Sep 2005, 1236 posts, RR: 4
Reply 19, posted (3 years 1 month 3 weeks 5 days 11 hours ago) and read 20681 times:
Support Airliners.net - become a First Class Member!

Great trip report, good insight into Alcatraz and some of the jail warden mentality that got carried to your Frontier flight lol

Quoting PlaneHunter (Thread starter):
t was simply impossible to search for flights from San Francisco to Las Vegas. Probably they are convinced that people would never want to connect through Denver on the way from San Francisco to Las Vegas

Well, I don't think anyone in their right mind would fly a route like you did to get to Las Vegas, from San Francisco via Denver!! Not rocket science! But then you had your reasons you wanted to try out a new carrier and new aircraft!

Quoting PlaneHunter (Thread starter):
As soon as we stepped on board, I noticed a bad air quality - and the green leather seats weren't comfortable at all:

Always nice to see something for you to grumble about lol...But don't we all have these moments!!

Quoting PlaneHunter (Thread starter):
A grumpy looking female flight attendant in the 50s (not the one with the signal red lips) explained the emergency exit rules and then asked us to confirm that we had understood her by saying "yes". She first pointed towards my brother who did answer, but just not straight away - at least not as fast as the lady had obviously expected him to do so. "I have to move you", she harshly said and of course we were quite irritated to hear that. I quickly replied that he had indeed said "yes" and that the delay may have simply been caused by a slight tiredness after that four-hour delay. "So what's the problem?", I asked. She looked at me as if I was an enemy. "I haven't talked to you", she snarled and pointed out snappishly that she simply had to do her job. I was really amazed again about that rude and military-like reaction. thumbsdown

Quite rude, but then at the same time I think she was following procedures, and in the event of an emergency she knew she had conveyed the message and had it understood by the seat occupant. However as the company indicated a friendlier tone would have helped.

Quoting PlaneHunter (Thread starter):
"Welcome to L-a-s V-e-g-a-s!!!", the "lipstick lady" cheerfully emphasized after we had touched down. I found that totally inappropriate, but many passengers started cheering and applauding... Yeah sure

Okay, I know you had the delay, the Frontier dragon but seriously you did after all land in Las Vegas lol. No matter what the delay, headaches faced once you land in Las Vegas you automatically cheer up, and that is the reaction you saw from all, the FA and the customers on board. Hopefully you didn't remain grumpy for the rest of your trip lol

Your brother does seem to be the better photographer!! He's got some really excellent shots in there, and I am glad you acknowledged those as his!


User currently offlinelovetojetblue From United States of America, joined Jun 2008, 137 posts, RR: 0
Reply 20, posted (3 years 1 month 3 weeks 5 days 10 hours ago) and read 20609 times:

Quoting PlaneHunter (Reply 7):
CO was among the last ones to serve free meals in Y Class. I don't know if anyone is left now - I guess not.

I believe HA does on trans-pac flights from the west coast to Hawaii, but I'm not sure anymore. Great Report!



Jetblue: The official airline of Springfield! And Eventually: The official airline of Quahog, RI
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 21, posted (3 years 1 month 3 weeks 5 days 7 hours ago) and read 20445 times:

Quoting globalflyer (Reply 12):
I have not yet read the report but I am sure it is awesome. I got to the picture that is "on the way to the cell block" and what struck me was the top floor left window. It appears that of a person or child in a ghostly image peering out. Really cool. Thanks for sharing!

Hi William, thanks for your comments! You are right about that picture - I hadn't noticed that!

Quoting Luftfahrer (Reply 13):
Hi PlaneHunter. First of all, very nice images throughout your trip report!

Many thanks for your feedback, Marius!

Quoting Luftfahrer (Reply 13):
At least you could enjoy some great scenery en route!

  

Quoting Luftfahrer (Reply 13):
Were the air conditioning packs turned off when you entered the aircraft?

I only remember that I definitely turned on mine!

Quoting Luftfahrer (Reply 13):
Interestingly, Airbus A32S aircraft do not fit under the Sky Bridge. I have always wondered why it wasn't built with a higher clearance.

Interestingly, it's just the A318 with its higher tail which doesn't fit, all other A32X aircraft do.

Quoting 767747 (Reply 14):
Another great report, PH!

Hi Matthew, thanks for your comments!

Quoting 767747 (Reply 14):
God, why do people have to talk like that sometimes? If you behave like that, you really should find a different job not in customer service. You're left with a really bad impression of the airline!

No doubt about that!

Quoting robso2 (Reply 15):
Fabulous photos by both you and your brother! Makes San Fran look very very desirable.

Thanks a lot, robso2!

Quoting robso2 (Reply 15):
A shame about your experience on Frontier... and the unpleasant behaviour of one FA, which, unfortunately, leaves a bitter memory of the airline.

Yes, I will definitely keep that in mind for a long time.

Quoting JetBlue777 (Reply 16):
Hi PlaneHunter, once again, a great trip report with excellent pictures! As usual.

Hi Jezrel, thanks for commenting! Good to hear you liked it!

Quoting JetBlue777 (Reply 16):
We should've went to Alcatraz when we visited San Francisco, it looks like a great place.

Yes, make sure you visit Alcatraz when you go to San Francisco again.

Quoting JetBlue777 (Reply 16):
Looks like a typical selection of a Holiday Inn breakfast buffet!

 

Quoting JetBlue777 (Reply 16):
That's unacceptable, poor move by Frontier considering B6, VX and DL offers free Direct TV.

There's a charge on CO, too.

Quoting JetBlue777 (Reply 16):
Once again, great trip report. It looks like you had fun in San Francisco, if there's a city better than New York (IMHO) It's San Francisco and I would love to go back there someday. Great city!

  

Quoting LAXintl (Reply 17):
You guys are a bit nuts spending a whole day flying short SFO-LAS via DEN.

Well, it should have taken only six hours...

Quoting LAXintl (Reply 17):
Btw - there is a reason why some systems would not let you book it. Such a routing is beyond the IATA MPM (maximum permitted mileage) tariff for that city pair.

Interesting, thanks.

Quoting WABENNER (Reply 18):
Ive never had any compensation for a 2+ hour delay

Well, we were already facing a 3.5 hour delay when they mentioned the compensation.

Quoting flightsimboy (Reply 19):
Great trip report, good insight into Alcatraz

Hi flightsimboy, thanks for your comments!

Quoting flightsimboy (Reply 19):
jail warden mentality

  

Quoting flightsimboy (Reply 19):

Well, I don't think anyone in their right mind would fly a route like you did to get to Las Vegas, from San Francisco via Denver!!

Well, I could imagine to do go even further to get from A to B...

Quoting flightsimboy (Reply 19):
Always nice to see something for you to grumble about lol...But don't we all have these moments!!

  

Quoting flightsimboy (Reply 19):
Quite rude, but then at the same time I think she was following procedures, and in the event of an emergency she knew she had conveyed the message and had it understood by the seat occupant. However as the company indicated a friendlier tone would have helped.

Yes, it's the tone which I'm complaining about.

Quoting flightsimboy (Reply 19):
Hopefully you didn't remain grumpy for the rest of your trip lol


No, definitely not.

Quoting flightsimboy (Reply 19):
Your brother does seem to be the better photographer!! He's got some really excellent shots in there, and I am glad you acknowledged those as his!

He took most of the destination pictures because I had visited most places before. However, sometimes I took pictures with his camera.

Quoting lovetojetblue (Reply 20):
I believe HA does on trans-pac flights from the west coast to Hawaii, but I'm not sure anymore. Great Report!

Thanks! Would be nice to see a HA report which could clear things up.


PH



Nothing's worse than flying the same reg twice!
User currently offlinePalmjet From United Kingdom, joined Nov 2001, 1221 posts, RR: 17
Reply 22, posted (3 years 1 month 3 weeks 5 days 5 hours ago) and read 20364 times:

Good morning PH. Simply stunning pictures from SFO and your recent travels - both in the air and on the ground. You were very fortunate to have such good weather in San Francisco. I really enjoyed the shots from Alcatraz. Thanks for posting these.

The second Frontier flight sounded like a nightmare but as you say, delays do happen - it's about how the airline handles them and how well (or not) it communicates with its passengers. As long as they keep me informed, I can live with delays. Frontier's lack of communication in your experience sounded well below the standard you would expect an airline to be operating at.

As for the flight attendant - entirely unacceptable. I've never heard of such crazy rude behaviour. Unfortunately these days, even if you wanted to respond just as rudely, in the post 9-11 world, this is seen as aggressive behaviour which is liable to see you taken off the plane.

Looking forward to more!

Cheers P/jet



Eastern - Number One To The Sun
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 23, posted (3 years 1 month 3 weeks 5 days 5 hours ago) and read 20333 times:

Quoting Palmjet (Reply 22):
Good morning PH. Simply stunning pictures from SFO and your recent travels - both in the air and on the ground.

Hi Palmjet, thanks a lot for your feedback! Good to hear you enjoyed reading.

Quoting Palmjet (Reply 22):
You were very fortunate to have such good weather in San Francisco.

Yes, I was really surprised that it was so good. I went there in May 2009 and it was very cold and foggy.

Quoting Palmjet (Reply 22):
As long as they keep me informed, I can live with delays. Frontier's lack of communication in your experience sounded well below the standard you would expect an airline to be operating at.

I can only agree.

Quoting Palmjet (Reply 22):
Unfortunately these days, even if you wanted to respond just as rudely, in the post 9-11 world, this is seen as aggressive behaviour which is liable to see you taken off the plane.

Yes, exactly. That's why I decided to keep quiet in the end.

Quoting Palmjet (Reply 22):
Looking forward to more!

The next part will be about a Vision Airlines sightseeing flight.


PH



Nothing's worse than flying the same reg twice!
User currently offlineThe777Man From United States of America, joined Jul 1999, 6501 posts, RR: 55
Reply 24, posted (3 years 1 month 3 weeks 5 days 5 hours ago) and read 20319 times:

Hi PlaneHunter!

Thanks for an amazing report with amazing pictures ! Your brother is a fantastic photographer as well as you ! San Francisco IS a fantastic city and your pictures clearly shows why.

Too bad about the delay on F9 and really bad that they did not communicate weill about the delay and the new departure tume. Very bad attitude by the flight attendant as well........

Lookiing forward to the next part!

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
25 PlaneHunter : Hi Lars, thanks so much for your comments! At least my anger was soon gone... PH
26 Post contains images Luftfahrer : Isn't that ironic? The smallest aircraft from the series is the only one too big to fit under the bridge. Anyway, I guess it is pretty much a non iss
27 Post contains images LAXintl : A nonstop SFO-LAS is mere 1:15
28 akhmad : Hello PH, What a great report! You and your brother are simply a great traveling couple. Just look how both of you complement each other. Stunning pho
29 mke717spotter : Awesome trip report and pictures! The ones from San Francisco are especially stunning, they reminded me of my four day vacation there last summer. Its
30 Post contains images PlaneHunter : Yes, the "problem" will be solved in the near future, unfortunately. It's a shame what has been happening to these nice little planes. ...and quite b
31 Post contains links and images SloAir : Hi PH, nice to see one of your trip reports again. I have always found Frontier an interesting airline, I'm sorry to hear you had a bad experience wit
32 Tigerguy : Hiya there. Nice little report you've got here. As a frequent flyer with Frontier, I've got to say that I'm surprised and disappointed that the flight
33 AlwaysOnAPlane : Hi PH. Good to get round to reading this at last. I saw it here a few days ago but wanted to sit down and read it properly with no distraction. Excell
34 Post contains images PlaneHunter : Hi Blaž, thanks a lot for your comments! That bridge always looks impressive. I also remember seeing it on a foggy day. I'm also excited about the 7
35 Post contains images SloAir : I stayed with a friend, went to LA and San Diego for the weekend, did a helicopter tour of the Grand Canyon plus all the other classic stuff - I visi
36 Post contains images sultanils : Hi PH! Cool report with lovely sunny pics. Your flight experiences apparently weren't the best but that great weather made a bit up for that, didn't i
37 OlafW : Hey PH, thanks for the report. Great pictures of San Francisco, they really bring back memories from my trip last year - and at the same time show som
38 LXM83 : Hi PlaneHunter Thanks for your report and nice pictures from SFO. Will be there myself in a couple of weeks and it gave me some ideas on what to do th
39 FlyingFinn76 : Hi PH. A very nice continuation on your Swiss trip to SFO! Very nice pictures from San Fransisco - reminds me from my visits there, although I've neve
40 Post contains images infodesk : HI PH, I was quite intrigued by the title, I though the frontier fiasco related to an incident at the border somewhere so i wasn't expecting your cata
41 legalkiwi : Hi PH Really interesting report, with some great photos! The fiasco sounds like it could easily have been avoided through better customer service. In
42 Post contains images modesto2 : Absolutely stunning photos of my hometown and favorite city, San Francisco! A brief glance at your photos, and I'm ready for a trip home. For once, I
43 Ps76 : Hi! Just wanted to say many thanks for the report. Sorry you didn't have a very pleasant flying experience this time though. I always wanted to try Fr
44 Post contains images PlaneHunter : That sounds great! It seems you were really busy! Try Southwest or Virgin America - or both! Hi Nils, thanks for your feedback! Yes, the color isn't
45 FlyKev : Damn, I want to go back to SFO now - Your photos were great. As for Frontier, its a shame to read that they wern't all that great on your flights as I
46 airbuseric : Hi PH! Sorry for my late read, but it was a great report as always! Love the details, even how you write about the -not so friendly- service from Fron
47 Post contains images parton87 : Hello PH! Thanks for another good story! The pictures of San Francisco is stunning. It looks like a place worth to visit! Sorry for the bad experience
48 Post contains images PlaneHunter : Many thanks, Kev! That's true, but an old-style map still better than none. Thanks for your comments, Eric! Good to hear you liked it. They gate agen
49 lychemsa : LOL a Light yoghurt with 50 calories. I hate these sacharin yoghurts. it's crazy that they don't serve a normal yoghurt.
50 PlaneHunter : Yes, give me a normal one any day! PH
51 NZ107 : Hi PH, Another great TR. Excellent photos which take me back to last November and also Jan 2002, when I first went to San Francisco and saw Alcatraz.
52 Post contains images BA319-131 : Great report PH, Took a while, finally got around to this one, well worth the wait! I have to say your brother has taken some excellent pictures! - I'
53 Post contains images MSS658 : Nice addition to your trip report series! Makes me feel sorry I've never been out West before . Sorry to hear about your FA expercience, makes me thin
54 Post contains images PlaneHunter : Hi Nicholas, thanks for your comments! I think you should try some others first, e.g. jetBlue and Virgin America. Maybe next time? Probably, yes. Wel
55 Post contains images ronerone : PH! Excellent read, and while it is also an excellent report, too bad the experience wasn't! and i am actually quite surprised at the rude crew on you
56 Post contains images PlaneHunter : Hi Roni, many thanks for your nice comments! Absolutely! Yeah, good point! I had always wanted to try it's famous product, too. But all I got in the
57 swedenflyer : I flew F9 just this week on PDX-DEN-DCA, and on the DEN-DCA leg, the flight attendants did not seem to care about the passengers at all. They did one
58 Post contains images caliatenza : Excellent trip report here, loved the pictures of SF . Wow, that crew member on Frontier sounds horrible, remind me not to fly them...
59 Post contains images Superfly : Your brother is a great photographer! Glad to see they made a return. A few years ago there was fear that a major earthquake was coming because the s
60 gabrielchew : Hey Udo! Great photos from SF...I really need to go and pay a visit! Urgh, it's costs very little to provide proper information, and there really is N
61 PlaneHunter : That's very bad! Thank you! At least they have nice tails, but that's it. I'll tell him! Interesting, hadn't heard that yet. Alternative? Good old da
62 Post contains links and images Superfly : Nothing scientific to back it up, just speculations and wild theories. http://news.bbc.co.uk/2/hi/8437395.stm None really. In San Francisco, we just
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