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Aborted Landing And Diversion: Qantas 738 SYD-ZQN  
User currently offlineMHTripple7 From United States of America, joined Feb 2008, 1105 posts, RR: 8
Posted (3 years 1 month 3 weeks 17 hours ago) and read 10716 times:

Introduction


Queensland and Northern Territory Aerial Services


With a rich history dating back to the 1920s, Qantas Airways has long been regarded as one of the safest and most respected airlines on the planet. It is currently Australia’s largest air carrier, with flights to Africa, the U.S., Asia, Europe, and the Pacific region. As of late, however, any press about QF is largely negative. The media has been having a field day with recent incidents involving Qantas, and it could be argued that public perception is taking a turn for the worse. Whether or not this is warranted remains to be seen.

Booking with Qantas was based strictly on schedule, and really nothing else. QF’s website is user friendly and very informative. Unsurprisingly, purchasing our e-tickets was a relatively seamless process.

Sydney (SYD):


After flying down from Cairns the night before on DJ, we had stayed the night at the Holiday Inn Airport Hotel. It was nice enough, but they charge a fee to use their airport shuttle. This is not a typical practice in the States, so I was somewhat surprised about this. Anyways, we ended up just taking a taxi at the crack of dawn to the international terminal at SYD.



Check-in went smoothly, and the agent was very friendly. She gave us all window seats on the right side of the aircraft, telling us that we would have the best views during the approach into Queenstown.





Clearing passport control and security was painless enough, although I was selected for extra screening which was a first for me.

The walk to our gate was a lengthy one, but I enjoyed checking out the local traffic in SYD. There were a few international flights departing at this time, including an Etihad A340.





Our 737-800 sat in what appeared to be in a corner by itself, and the gate was essentially isolated from the rest of the terminal. The boarding area was downstairs, on the ground floor.



Boarding began on-time at about 8:35 AM, and we walked across the ramp to our 737-800.

Qantas Airways flight QF 121:


Date: 27 March 2011
Airline: Qantas Airways Limited
Flight: QF 121
Aircraft: Boeing 737-838
Aircraft Reg: VH-VXI
Departure City: Sydney, New South Wales, Australia
Departure Airport: Kingsford-Smith Airport (SYD / YSSY)
Unscheduled Stop: Dunedin International Airport (DUD / NZDN)
Arrival City: Queenstown, New Zealand
Arrival Airport: Queenstown Airport (ZQN / NZQN)
Scheduled Departure Time: 9:05 AM
Actual Departure Time: 9:15 AM (15 minutes late)
Scheduled Arrival Time: 2:00 PM
Actual Arrival Time: 6:30 PM (Estimate: 4hr 30 min late)
Duration: 7:15
Class: Economy
Load Factor: 40% (Estimate)

We were greeted by a somewhat cold cabin-crew member, definitely lacking the enthusiasm and warmth of Virgin Blue based off of first impressions.



Initial impressions of the cabin were good. The seats were comfortable, the cabin was well-maintained, and the aircraft honestly seemed brand-new.





During boarding, many people tried to change seats due to the light load. Our crew was not pleased, and reminded us many times to stay in our assigned seats for takeoff, but that we were free to move around after departure. Ironically enough, the only other airline I’ve seen such a policy enforced is TAAG Angola!

Departure time came and went, and the captain came over the PA to welcome us aboard and explain that we are waiting a key to the IFE system. I found this somewhat odd, but oh well! Pushback commenced 10 minutes late, and we were graced with the presence of John Travolta during the safety video.



Taxi to runway 16L was quite lengthy, and takeoff was uneventful. Immediately after departure, our aircraft banked left, which I assume is what the SID calls for. Despite the significant cloud coverage, the climb-out was fairly smooth.















After reaching our cruise altitude, breakfast was served. I was pleasantly surprised that QF actually serves meals on such flights. I wonder if it will last…







A movie was shown on the drop-down LCD screens, although I cannot recall the name of it. I instead decided to stretch out across my row of seats and take a nap. It’s amazing how comfortable a flight can be with a light load.



Our pilot eventually announced our descent into Queenstown, and warned us that the approach would be a turbulent one.

The speedbrakes were used for nearly the entirety of our descent, and the captain did not lie. This was one rough descent! As one who enjoys turbulence, I could not be more satisfied!





As our aircraft was initially established on its final approach, everything surprisingly smoothed out. I was actually expecting a relatively uneventful landing. However as we neared the ground, it began to get increasingly turbulent. The aircraft then suddenly yawed severely to the right and then back to left, while dropping significantly. This was followed by full-thrust and an immediate upward pitch. I had just experienced my first aborted landing.

















Video – including aborted landing announcement + landing in DUD (click on image):



We shot back above the cloud layer, and the captain came over the PA about 10 minutes later to explain the situation. He said the weather in ZQN exceeded our aircraft’s certified landing parameters, and a missed approach was therefore executed. He said that they were evaluating the weather conditions in Queenstown, and that we would either be trying another approach into ZQN or diverting to Dunedin (DUD). He also assured us that they would not attempt to land in any conditions that would compromise our safety.



After about 15 minutes of straight flying, I figured that a second landing attempt into Queenstown was unlikely. My assumptions proved to be correct when the captain announced that we would in fact be diverting to DUD.



The cabin was secured for arrival yet again, and we made a much smoother approach into DUD. The landing was a rough one with a bounce swiftly following; however, I was just thankful to be on the ground.

The cabin crew told us to stay seated with our mobile phones switched off until they found out what the airport’s policy regarding mobile phone usage is. This differs from the USA, where we are allowed to use mobile phones while the plane is taxiing to the gate.



After about 10 minutes at the stand, the captain announced that mobile phone use was permitted, and that we were free to move about the cabin as long as the aircraft remained parked. He said that he would keep us updated, and that he was going to speak with QF operations.



Roughly 15 more minutes passed, and the captain said that QF operations would prefer that we continue to ZQN by plane, rather than by bus. Because there is a night curfew at ZQN, the captain stated that we could only wait until a certain time before we would be stuck here at DUD.

NZ flight also diverted:



Shortly after this announcement, the first officer walked through the cabin, answering any questions we had. A very nice and professional gesture if you ask me! The cabin crew served water during this time, and were quite friendly. Instead of hiding in the galley, the F/As were out in the cabin talking with passengers.

A family sitting across from me then told the purser that their final destination was in fact DUD, and asked if they could possibly disembark here at Dunedin. After consulting the cockpit crew, the purser returned to say that they were allowed to disembark, but must do so immediately. The family was swiftly escorted off the plane, and their bags were removed from the cargo hold. I’ve never heard of this happening when an international arrival diverts to another airport, so I did find it a little strange.

After another 50 minutes or so of waiting, the captain came over the PA to announce that the weather had improved in ZQN, and that we would be departing shortly once the “paperwork” was completed. Apparently we needed new weight / balance data since that family had been allowed to disembark. He also informed us that since DUD is not a QF station, Air New Zealand would be handling our departure. The paperwork was to be faxed to Air New Zealand, and then delivered to our aircraft.

Well about 30 minutes later, the captain said that were still waiting on the paper work, but that we should receive it momentarily.

Another 20 minutes or so passed by, and the paperwork was FINALLY delivered. This extra waiting time was quite frustrating. The cabin was prepared for departure, and the safety video was again shown. Taxi to the runway was quick, and we were soon on our way to ZQN once again.

















The flight back to ZQN was very short, and descent began after about 15-20 minutes in the air. The final approach felt very much like the first one, with lots of drops and yawing. However, this time we landed smoothly in ZQN, much to everyone’s relief. The flight landed approximately 4hrs 30min late.

Video of our windy / turbulent landing into Queenstown (click on image):



We disembarked via the forward airstairs, and the weather was indeed awful. It was cold, rainy, and very windy. I was not dressed appropriately for this at all, so I ran to the terminal while the ground staff laughed at me (I am serious). Immigration took forever, and we were out of the terminal approximately 30 minutes later.

Conclusion:


I was pleased with my Qantas experience, and found that the situation was generally handled with professionalism. While flying in extreme weather conditions, it is definitely reassuring to know that a well-trained crew is at the controls. This diversion was obviously out of the airline’s control, and I was thankful to have arrived safely into Queenstown at the end of the day. However, the airline should’ve known that by letting the family off in DUD, it would cost us another hour delay. I realize that Qantas was trying to be helpful to this family, but it ended negatively affecting everyone else. Despite this out-of-the-ordinary flight, I would confidently recommend Qantas to anyone else.

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[Edited 2011-07-13 16:42:08]

17 replies: All unread, jump to last
 
User currently offlineJetBlue777 From United States of America, joined Jul 2009, 1454 posts, RR: 1
Reply 1, posted (3 years 1 month 3 weeks 16 hours ago) and read 10611 times:

Hey MHTripple7, another great trip report, as usual.

Quoting MHTripple7 (Thread starter):
telling us that we would have the best views during the approach into Queenstown.

That's nice of her.

Quoting MHTripple7 (Thread starter):
an Etihad A340.

Nice catch!

Quoting MHTripple7 (Thread starter):
After reaching our cruise altitude, breakfast was served. I was pleasantly surprised that QF actually serves meals on such flights. I wonder if it will last…

It looks rather boring. BUT, it's better than nothing. It's a nice gesture from QF. I wish they'd do this in the US (like they do in Europe) But then I'm 100% sure that Americans would start complaining about the quality or quantity .  
Quoting MHTripple7 (Thread starter):
It’s amazing how comfortable a flight can be with a light load.

I agree!

Quoting MHTripple7 (Thread starter):
I had just experienced my first aborted landing.

I'm lucky enough to experience two aborted landings, great stuff. Every time my flight is on a final approach, I always think "go around! go around!" So far, it happened to me twice so it works! 
Quoting MHTripple7 (Thread starter):
He said that he would keep us updated, and that he was going to speak with QF operations.

Great. It's always nice to hear information from the captain.

Quoting MHTripple7 (Thread starter):
the F/As were out in the cabin talking with passengers.

That's nice to hear, did any of the passengers show any frustration or any sign of anger to the FAs or was it a normal atmosphere?

Quoting MHTripple7 (Thread starter):
DUD, and asked if they could possibly disembark here at Dunedin. After consulting the cockpit crew, the purser returned to say that they were allowed to disembark, but must do so immediately. The family was swiftly escorted off the plane, and their bags were removed from the cargo hold. I’ve never heard of this happening when an international arrival diverts to another airport, so I did find it a little strange.

Must be their lucky day!

Quoting MHTripple7 (Thread starter):
Video of our windy / turbulent landing into Queenstown (click on image):

Great video. I was waiting for the applause, then it came! I love it when passengers clap.  

Once again, great TR. I wish I could visit Australia and New Zealand soon.

JetBlue777   



It's a cultural thing.
User currently offline767747 From United States of America, joined Jan 2005, 1935 posts, RR: 24
Reply 2, posted (3 years 1 month 3 weeks 14 hours ago) and read 10439 times:
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Really nice report, MHTripple7!

Your trip brought back memories of a flight I took from MSP-EWR where we had to do a go around! Not a diversion by any means, but still when you're not expecting it .. it can certainly take you by surprise!

Quoting MHTripple7 (Thread starter):
Our crew was not pleased, and reminded us many times to stay in our assigned seats for takeoff, but that we were free to move around after departure. Ironically enough, the only other airline I’ve seen such a policy enforced is TAAG Angola!

This is strange to me too. On all the flights I've been on in the US, if there are open seats, the flight attendants seem to have no problem with people moving around as long as the door is still open.

Hope you had a great trip in New Zealand!

Matthew (767747)


User currently offlineflightsimboy From Canada, joined Sep 2005, 1263 posts, RR: 4
Reply 3, posted (3 years 1 month 3 weeks 14 hours ago) and read 10427 times:
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I think Qantas handled your delay on the ground really well, with the flight crew and cabin crew interacting with the passengers, instead of the passengers having to be left to fend for themselves.

Yes it's unfortunate the flight was delayed for an hour due to the family that go out at DUD, but don't forget NZ was taking care of the issue. The pilot probably thought it would have been done faster, maybe the way it's actually done at QF's own home base  


User currently offlinepugsley From Australia, joined Jan 2010, 186 posts, RR: 0
Reply 4, posted (3 years 1 month 3 weeks 13 hours ago) and read 10284 times:

Great Trip Report.

Quoting MHTripple7 (Thread starter):
I realize that Qantas was trying to be helpful to this family, but it ended negatively affecting everyone else. Despite this out-of-the-ordinary flight, I would confidently recommend Qantas to anyone else.

Even if the family got off or stayed on the plane, the delay would have been the same time. As a new flight plan would have been needed to take into account fuel on board after the delay etc... for the new flight to ZQN. The tech crew would have been using the family as a reason (excuse), other than to say it just takes a long time. What was happening is a flight plan from sydney would have been generated, that would have been faxed to some one in the airport who then would need to walk the flight plan out to the aircraft, and as it is not a local airline, the priority would be at the bottom of the list. Especially if the flight was not expected to arrive, NZ would have been looking after thier flights first and your QF flight would have been the last thing on their brain, especially if they are short staffed.



A319, A320, A321, A332, A333, A343, A388, BAe146, B717, B733, B734, B735, B73G, B73H, B743, B744, B762, B763, B772, B773
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 5, posted (3 years 1 month 3 weeks 5 hours ago) and read 9811 times:

Looks like another great trip report, glad QF handled the diversion well.


Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineMHTripple7 From United States of America, joined Feb 2008, 1105 posts, RR: 8
Reply 6, posted (3 years 1 month 3 weeks 2 hours ago) and read 9520 times:

Quoting JetBlue777 (Reply 1):
Hey MHTripple7, another great trip report, as usual.

Thank you.

Quoting JetBlue777 (Reply 1):
It looks rather boring. BUT, it's better than nothing. It's a nice gesture from QF. I wish they'd do this in the US (like they do in Europe) But then I'm 100% sure that Americans would start complaining about the quality or quantity .  

Yeah, free meals on U.S. carriers are a thing of the past. It'd be cool to see a better BOB selection though.

Quoting JetBlue777 (Reply 1):
I'm lucky enough to experience two aborted landings, great stuff. Every time my flight is on a final approach, I always think "go around! go around!" So far, it happened to me twice so it works! 

Same, they are always fun. Unless you are trying to make a tight connection.

Quoting JetBlue777 (Reply 1):
That's nice to hear, did any of the passengers show any frustration or any sign of anger to the FAs or was it a normal atmosphere?

It was very calm, and it honestly seemed like the passengers were not bothered at all by the diversion.

Quoting JetBlue777 (Reply 1):
Must be their lucky day!

Yeah for real.

Quoting JetBlue777 (Reply 1):
Once again, great TR. I wish I could visit Australia and New Zealand soon.

It was a great trip, I'd highly recommend both.

Quoting 767747 (Reply 2):
Really nice report, MHTripple7!

Thanks!

Quoting 767747 (Reply 2):
Your trip brought back memories of a flight I took from MSP-EWR where we had to do a go around! Not a diversion by any means, but still when you're not expecting it .. it can certainly take you by surprise!

Definitely, and the TOGA power is really something else.

Quoting 767747 (Reply 2):
This is strange to me too. On all the flights I've been on in the US, if there are open seats, the flight attendants seem to have no problem with people moving around as long as the door is still open.

I guess it has to do with weight / balance? But like you said, they usually don't care so I'm not too sure of the reasoning for this.

Quoting 767747 (Reply 2):
Hope you had a great trip in New Zealand!

Yeah, it was fantastic.

Quoting flightsimboy (Reply 3):

I think Qantas handled your delay on the ground really well, with the flight crew and cabin crew interacting with the passengers, instead of the passengers having to be left to fend for themselves.

I agree, it was nice.

Quoting flightsimboy (Reply 3):
Yes it's unfortunate the flight was delayed for an hour due to the family that go out at DUD, but don't forget NZ was taking care of the issue. The pilot probably thought it would have been done faster, maybe the way it's actually done at QF's own home base  

Yes that's true. I guess I thought they could just re-fuel, file a new flightplan, and go.

Quoting pugsley (Reply 4):
Great Trip Report.

Thanks.

Quoting pugsley (Reply 4):
Even if the family got off or stayed on the plane, the delay would have been the same time. As a new flight plan would have been needed to take into account fuel on board after the delay etc... for the new flight to ZQN. The tech crew would have been using the family as a reason (excuse), other than to say it just takes a long time. What was happening is a flight plan from sydney would have been generated, that would have been faxed to some one in the airport who then would need to walk the flight plan out to the aircraft, and as it is not a local airline, the priority would be at the bottom of the list. Especially if the flight was not expected to arrive, NZ would have been looking after thier flights first and your QF flight would have been the last thing on their brain, especially if they are short staffed.

Thanks for this explanation. But they couldn't have imported this information directly into the aircraft via ACARS?

Quoting MSS658 (Reply 5):
Looks like another great trip report, glad QF handled the diversion well.

Thank you!


User currently offlinepugsley From Australia, joined Jan 2010, 186 posts, RR: 0
Reply 7, posted (3 years 1 month 2 weeks 6 days 15 hours ago) and read 9130 times:

Quoting MHTripple7 (Reply 6):
Thanks for this explanation. But they couldn't have imported this information directly into the aircraft via ACARS?

At QF, for normal operations ACARS is used, but in non normal situations such as this, a manual copy must be produced which just compounds the delay further. Why an old fashions one is needed I don't know, but I know that is the process at QF.

Quoting MHTripple7 (Thread starter):
After reaching our cruise altitude, breakfast was served. I was pleasantly surprised that QF actually serves meals on such flights. I wonder if it will last…

You had the cereal for breakfast, is that all you were given or did you get an option? On this flight you should have been given an option between a hot breakfast, or the lighter continental breakfast you had. They also would have had miniature bottles of sparkling wine for you to have with breakfast if you wanted, as well as a full bar. Its all available at no cost on QF trans-tasman flights, its just not taken into the cabin on Breakfast flights (on request). Did you get a second service before landing like a bottle of water and a muslie bar?



A319, A320, A321, A332, A333, A343, A388, BAe146, B717, B733, B734, B735, B73G, B73H, B743, B744, B762, B763, B772, B773
User currently offlineJackbr From Australia, joined Dec 2009, 666 posts, RR: 0
Reply 8, posted (3 years 1 month 2 weeks 6 days 11 hours ago) and read 8977 times:

I think ZQN is the last destination in New Zealand that is served by Australian based Qantas Short Haul Cabin Crew on Australian registered aircraft.

All the rest are Jetconnect now I believe (Although it's not uncommon for an Australian crew/aircraft to substitute occassionally)


User currently offlineabrelosojos From Venezuela, joined May 2005, 5089 posts, RR: 55
Reply 9, posted (3 years 1 month 2 weeks 5 days 11 hours ago) and read 8619 times:

Cool report - wow - never seen a report of Dunedin before. Thanks for taking the time to write.

Saludos,
A.

PS: I am surprised the QF crew were not aware that they would take such a delay with the family disembarking. Bizarre.



Live, and let live.
User currently offlineQantasA333 From Australia, joined Jan 2007, 538 posts, RR: 4
Reply 10, posted (3 years 1 month 2 weeks 5 days 9 hours ago) and read 8527 times:

Quoting JetBlue777 (Reply 1):
Quoting MHTripple7 (Thread starter):
After reaching our cruise altitude, breakfast was served. I was pleasantly surprised that QF actually serves meals on such flights. I wonder if it will last…

It looks rather boring. BUT, it's better than nothing. It's a nice gesture from QF. I wish they'd do this in the US (like they do in Europe) But then I'm 100% sure that Americans would start complaining about the quality or quantity .

QF supply meals for free on all domestic routes in Business and Economy. I agree, it's better than nothing. The lunch and dinner services are a lot better, imo.


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6782 posts, RR: 77
Reply 11, posted (3 years 1 month 2 weeks 4 days 10 hours ago) and read 7997 times:

Hi MHTripple7,

very interesting report. I wanted to go to ZQN last year, but I skipped the idea because flying times and fares weren't favorable. I went to DUD instead...see the link below.

Quoting MHTripple7 (Thread starter):

Shortly after this announcement, the first officer walked through the cabin, answering any questions we had. A very nice and professional gesture if you ask me!

  

Quoting MHTripple7 (Thread starter):
Cool report - wow - never seen a report of Dunedin before.

I went there last year on my RTW trip:
Bad Weather & Other Bad Luck: Touring New Zealand (by PlaneHunter Mar 14 2011 in Trip Reports)


PH



Nothing's worse than flying the same reg twice!
User currently offlinesultanils From Belgium, joined Mar 2010, 1703 posts, RR: 30
Reply 12, posted (3 years 1 month 2 weeks 3 days 6 hours ago) and read 7612 times:
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Hello MHTripple7,

What an interesting read, a 'standard' flight turning into an out-of-the-ordinary flight. Must've been quite an experience and also frustrating if you see that the delay in the end is a long 4h30. Good to see QF handled it very well and kept you informed.

Quoting MHTripple7 (Thread starter):
There were a few international flights departing at this time, including an Etihad A340

Lovely plane.

Quoting MHTripple7 (Thread starter):
I was pleasantly surprised that QF actually serves meals on such flights.

The meal looks nice enough!

Quoting MHTripple7 (Thread starter):
I had just experienced my first aborted landing

Good on you   

Quoting MHTripple7 (Thread starter):
where we are allowed to use mobile phones while the plane is taxiing to the gate.

Oh, are you? In Europe it is not allowed to do this.

   Sultanils



In thrust we trust.
User currently offlineGenius12 From United Kingdom, joined Aug 2007, 197 posts, RR: 2
Reply 13, posted (3 years 1 month 2 weeks 3 days 1 hour ago) and read 7451 times:

A very interesting report, and I greatly enjoyed the videos to accompany it.

User currently offlineMHTripple7 From United States of America, joined Feb 2008, 1105 posts, RR: 8
Reply 14, posted (3 years 1 month 2 weeks 2 days 15 hours ago) and read 7295 times:

Quoting pugsley (Reply 7):
At QF, for normal operations ACARS is used, but in non normal situations such as this, a manual copy must be produced which just compounds the delay further. Why an old fashions one is needed I don't know, but I know that is the process at QF.

Very interesting, thank you.

Quoting pugsley (Reply 7):
You had the cereal for breakfast, is that all you were given or did you get an option? On this flight you should have been given an option between a hot breakfast, or the lighter continental breakfast you had. They also would have had miniature bottles of sparkling wine for you to have with breakfast if you wanted, as well as a full bar. Its all available at no cost on QF trans-tasman flights, its just not taken into the cabin on Breakfast flights (on request). Did you get a second service before landing like a bottle of water and a muslie bar?

Yes, they offered a hot option as well but I opted for the cereal. But it's definitely nice to have free meals and alcohol.

Quoting Jackbr (Reply 8):

I think ZQN is the last destination in New Zealand that is served by Australian based Qantas Short Haul Cabin Crew on Australian registered aircraft.

I'm sorry, I'm not too familiar with QF's operations. Where are the rest of them based then?

Quoting abrelosojos (Reply 9):

Cool report - wow - never seen a report of Dunedin before. Thanks for taking the time to write.

Thanks and anytime!

Quoting abrelosojos (Reply 9):
PS: I am surprised the QF crew were not aware that they would take such a delay with the family disembarking. Bizarre.

Agreed. Very weird.

Quoting QantasA333 (Reply 10):
QF supply meals for free on all domestic routes in Business and Economy. I agree, it's better than nothing. The lunch and dinner services are a lot better, imo.

Yep, had the lunch service on the ZQN-SYD leg (which was also eventful as the check-in computer system had failed in ZQN), and I was pleased with it.

Quoting PlaneHunter (Reply 11):
very interesting report. I wanted to go to ZQN last year, but I skipped the idea because flying times and fares weren't favorable. I went to DUD instead...see the link below.

Very nice trip report. Looks like your journey was eventful as well.

Quoting sultanils (Reply 12):
What an interesting read, a 'standard' flight turning into an out-of-the-ordinary flight. Must've been quite an experience and also frustrating if you see that the delay in the end is a long 4h30. Good to see QF handled it very well and kept you informed.

Thank you!

Quoting sultanils (Reply 12):
Lovely plane.

I could not agree more.

Quoting sultanils (Reply 12):
The meal looks nice enough!

Indeed.

Quoting sultanils (Reply 12):
Oh, are you? In Europe it is not allowed to do this.

Yes, after landing you can use your mobile phones if there are in reach.

Quoting Genius12 (Reply 13):

A very interesting report, and I greatly enjoyed the videos to accompany it.

Thanks for stopping by.


User currently onlineaklrno From United States of America, joined Dec 2010, 934 posts, RR: 0
Reply 15, posted (3 years 1 month 2 weeks 2 days 8 hours ago) and read 7162 times:

Quoting JetBlue777 (Reply 1):
Hey MHTripple7, another great trip report, as usual.

Quoting MHTripple7 (Thread starter):
telling us that we would have the best views during the approach into Queenstown.

That's nice of her.

I'm not so sure. I think the left side has a better view heading into ZQN. Anyone kiwis agree with me, or do you like the right side?


User currently offlineJackbr From Australia, joined Dec 2009, 666 posts, RR: 0
Reply 16, posted (3 years 1 month 2 weeks 5 hours ago) and read 6810 times:

Quoting MHTripple7 (Reply 14):
I'm sorry, I'm not too familiar with QF's operations. Where are the rest of them based then?

The crew on this flight could have been based anywhere in Australia, and would primarily operate domestic flights. They used to operate the majority of Trans Tasman services.

Now, almost all flights except this and the SYD-AKL A330 are crewed by Jetconnect Cabin Crew. They are based in New Zealand and the flights are operated by ZK-registered QF 737s.


User currently offlineMHTripple7 From United States of America, joined Feb 2008, 1105 posts, RR: 8
Reply 17, posted (3 years 1 month 1 week 2 days 1 hour ago) and read 6382 times:

Quoting aklrno (Reply 15):
I'm not so sure. I think the left side has a better view heading into ZQN. Anyone kiwis agree with me, or do you like the right side?

I believe I was later told that both sides offer very good views when the weather is good.

Quoting Jackbr (Reply 16):
The crew on this flight could have been based anywhere in Australia, and would primarily operate domestic flights. They used to operate the majority of Trans Tasman services.

Now, almost all flights except this and the SYD-AKL A330 are crewed by Jetconnect Cabin Crew. They are based in New Zealand and the flights are operated by ZK-registered QF 737s.

Ok thank you. I didn't know QF had aircraft registered in New Zealand.


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