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Long, Sleek And Still Blue. Finnair B757! (pics)  
User currently offlineLH4116 From Sweden, joined Aug 2007, 1709 posts, RR: 14
Posted (2 years 8 months 2 weeks 3 days 23 hours ago) and read 12742 times:

Hello fellow a.netters, and welcome to the second part of my summer trip to Norway. For those of you who missed the first part, you may please read it first:

Off To Norway, On A Classic. ARN-BGO SAS Y (pics) (by LH4116 Jul 30 2011 in Trip Reports)

Background


After 18 wonderful days in the land of fjords and mountains, it was now time for me to travel home. I was feeling quite sad about this, since I’d love to have stayed for longer. But since Mrs Bernard was going away on a family trip to southern Norway, there would be no one to look after the house. I was offered to come along on their trip to Haugesund, and further south to an island which I can’t remember the name of. But I decided to decline this kind offer, as I was starting to feel a bit homesick as well.

Booking

There are several airlines to choose from when flying from Bergen to Stockholm, well it was more the usual selection of budget, mediocre, and premium i.e DY, SAS and AY. Like on the outbound trip, I was looking for SAS’s last minute fares to ARN. Sadly though they didn’t seem to be available on the non-stop flight from BGO. Instead there were the option of flying via OSL or CPH, which of course made the ticket twice as expensive. Since I’m ”trying” to reach status on Star Alliance, my eyes were kept on the BGO-CPH-ARN flights, as they bring in more miles then via OSL (yes, I think you know the rest of that story). Sadly though the via CPH flights were somewhat overpriced, €120 one way.

Since I didn’t feel like paying that much for two short scandinavian sectors on uninteresting types, I made a spontaneous search on Finnair’s website. To my surprise their fares were very cheap at around €50-70 ow, and to sweeten the deal they had also deployed the Boeing 757-200 on the BGO route. I quickly managed to find a ticked for sunday July 31st for only €70, to me this was a no-brainer as the flight was to be booked only two days in advance (despite the holiday high-season), and the fact that I would be flying the B757 for the first time. So I pulled out my VISA card and booked the flight in a heartbeat!

Since my flight was to leave at such early hour, getting to the airport would be a bit of a problem. Well not a problem really, but Mr. Bernard did not feel like driving me that early on a sunday morning, so instead he offered to put me up on a hotel for the night before. He suggested that he’d pick Clarion Hotel Flesland, which is located right at the airport. This was fine by me, so he booked that hotel for me. Price for the night was NOK 843, around the same as the price for fuel + ferries required to drive all the way to the airport.

July 30th 2011


I arrived at the airport at around 5.30pm, after a looong busride from the distant ”village” of Masfjorden. Since my hotel was located right next door to the terminal, I was in the lobby less than a minute after stepping off the bus. As I made my way to the lobby, there was no one at the reception, and despite picking up the phone to call the staff it took nearly 5 minutes before a young female receptionist showed up.

The receptionist was quite rude, she refused to welcome me nor wish me a pleasant stay. When I asked for a room on the side facing the apron, she strictly told me that they charge an extra NOK 200 for them. Not a good start. I was then given my keycard for room 511, on the 5th floor.


.

.
View of the room and bathroom.

My impressions of the room were quite good though, the beds were comfy, the interior was nice and the ceiling high. What I didn’t like were the glass doors and walls to the bathroom. Not the biggest issue since I was spending the night alone. The hotel also had free wifi, and it was in fact the first time during my entire trip to Norway that I had been able to access a proper wifi network. So I spent a good two hours surfing the web, before heading upstairs to the gym&spa facility.


.
How great is that! Jacuzzi, and a gym with views of the apron and runway! 

The top floor spa facility was perhaps the parade feature of this hotel! For the first time in weeks, I was able to get my usual 5 kilometre run on the treadmill, and after that some relaxation in the steam sauna and finally the jacuzzi, and along with this some spotting. Talk about combining pleasures! By the time I had finished my ”spa visit” it was already 10pm. So I decided to spend the last hours of the evening in the lobby, surfing the web before going to sleep.

July 31st 2011


The day started with me waking up at around 6am in the morning, way ahead of schedule since I wouldn’t have to be at the terminal for another 4 hours or so. Unable to sleep, but still feeling quite tired, I decided to make myself a nice hot bath in which I strangely fell asleep for some 30 minutes or so. After my hot and refreshing morning bath, I got dressed and headed downstairs for the breakfast buffet. The buffet was really nice, it contained all sorts of breakfast items (e.g hot items, cold cuts, breads, fruits, and some local delicacies) like you would imagine from a proper hotel. Since I had a long day of traveling ahead, I decided to dig in hard! Feeling very stuffed after my massive breakfast, I stumbled my way back to my room to lie on the bed for an hour or two, before packing up my stuff and head out to the terminal.


.
View of the departure hall at Bergen Flesland Airport.

As I walked into the terminal, I was quite stunned to see the place being so packed, and with check-in closing in around 15 minutes I quickly made my way over to the Finnair check-in counters. They too were completely packed, despite there being 5 counters assigned for the flight (one for business, four for economy). To make matters worse, a woman with an oversized backpack cut me in line as I was reaching for my passport from my bag.


.
The long check-in lines.

Soon it was my turn to check in. I only had my tiny undersized Samsonite shoulderbag to check in this time, and it turned out to only weight 5 kilograms. The agent was very friendly, and I was promptly handed over a luggage receipt and a boarding pass. In fact the BP was a PROPER one this time, it had the stub and the magnetic strip and all!

After check-in, it was time to head for security. The lines for security weren’t as long as the ones for check in. However, when I handed my passport and BP over to one of the agents, I was directed to a separate line. This did worry me a bit, as it’d probably mean additional screening (it always happens when I fly out of BGO, I hate it!). But luckily this time, the separate line turned out to be just an empty line, a regular one i.e. So security was a breeze, and I was airside within less than two minutes.

Flight: AY682 BGO-ARN
Departure: 11.00
Arrival: 12.20
Duration: 1h 20m
Seat&Class: 12A Economy
Aircraft&Reg: Boeing 757-2Q8 OH-LBS

There wasn’t really much to see at airside, only overpriced cafe’s and tax-free shops. One thing that I don’t like about BGO is that the place is really too small for the amount of passengers that use the terminal. For instance, in most cases the gates can’t hold enough people for a full 737, so normally the boarding lines stretch as far as in to the tax-free shops nearby the gates.

As I made my way over to gate 24A, where my flight was scheduled to depart from. I was quite surprised not to find a single westerner in the entire gate. In fact most pax were asian tourists, who I assumed were connecting to a long haul flight in HEL. This was also the case for the incoming flight, where I only spotted 4 westerners out of the full B757’s. So it seems like AY are making some good business on this route!


.
View of the gate area.

Soon boarding was called, and everyone was allowed to board at their leisure. One thing that I liked about the asian travellers is how organised the boarding process was. I decided to board the plane as one of the first.


.
Nice selection of newspapers. Sadly no Newsweek for me.


.
Entering the aircraft

As I entered the plane, I was greeted by the friendly crew consisting of two female and one male flight attendant, all of them seniors. Three younger females were serving the rear section of the plane. The cabin on this ageing B757 wasn’t in its best condition, seats looked quite old and worn, also the carpet had stains on it. I soon made my way over to my seat 12A which is an exit row.


.
View of the cabin during boarding.


.
Great legroom!

The seat was pretty comfortable, not surprising since birds are normally used on longer sectors, some up to 7-8 hours (correct me if I’m wrong). As I settled into my seat, boarding continued. The load for this flight appeared to be around 90% full.


.
Apron view. Some people got to use the rear entrance, how I envy them!

Soon boarding was completed, and the crew played the safety video on the drop-down screens. Sadly though, despite many attempts the video refused to play and the crew had to make a manual demonstration. Meanwhile, the powerful Rolls Royce RB211’s spooled into life as we commenced pushback. Following pushback was a quick taxi to runway 19/01, followed by a powerful and rocket-like takeoff, just as expected on the 757.


.
Rolling onto the runway.


.
Takeoff.


.
Climbing out from a cloudy Bergen.


.
Breaking through the clouds. Clear skies ahead!

The takeoff on the 757 makes the MD-80 feel like a goose. With the load being so light, the aircraft never actually levelled of, it just kept climbing until we reached our cruising altitude of 41 000 feet. Meanwhile, the seatbelt sign was turned off and the crew sprung into action. Since this was Finnair, one would expect some kind of service being provided for this flight.


.
Still climbing!

Soon, the crew reached our row with the trolley, and this is what we were served:


.
The snack provided for this short flight.

The snack consisted of a Finnish lingonberry cookie, and a choice of OJ, apple juice, tomato juice or water. No tea or coffee was offered. I’m guessing this snack only cost the airline less than €0,20 and that’s fine with me. In fact I’m glad they at least served something for free, unlike SAS. After finishing, I pressed the call button to request another glass of apple juice.


.
Nice mode d’ambience in the cabin

I spent some 15 minutes enjoying the views and keeping a steady eye on the moving map showing on the drop-down screens. I was however a bit disappointed that they midway through the flight turned on some crappy finnish sitcom, which meant the moving map wouldn’t be on again for the rest of the flight. I decided to take my customary visit to the lavatory instead.


.
View of the front lavatory... With both feet on the FLOOR this time.

With not much to see in the lavatory, I returned to my seat only to find that we’d already began our descent to Arlanda. During the descent we had some nice views over the Swedish landscape, including my hometown Västerås. This was followed by a smooth landing on runway 19/01.


.
Coming in over what appears to be lake Mälaren.


.
Some golf courses.


.
Arlandastad.


.
Touchdown!

The landing was followed by a short taxi to the our gate, which was located in the F-pier. The crew made an announcement that all pax headed for HEL should remain seated on the plane, and I was a bit surprised to see more than 70% of the pax leaving the plane at ARN. Soon, I made my way off the aircraft, and into the terminal heading towards the luggage reclaim. To my big surprise my bag was 3’rd one off the belt again! I’m starting to suspect that they load the bags according to the ”last in - first out & vice versa” principle.

Since I had a few hours to kill before taking the train home, I decided to spend them at the third floor of T5, with some Coffee&Bailey’s.

Conclusions

I must say that I’m pretty pleased with Finnair’s short haul Y class product. The service was fine for a 1hr 20m flight, although something more substantial like a sandwich would’ve been nice. Also the drinks selection could’ve been improved, or at least they could have offered coffee.

The crew were fantastic, and they spoke great Swedish!

I wouldn’t mind flying AY again, though it would be pretty unlikely since I’ve decided to stick with Star Alliance for all my upcoming flights, but who knows!


That’ll mark the end of this report, thanks for reading and feel free to leave a comment!
//Jonas


SAS Plus is Business Class made faux!
31 replies: All unread, showing first 25:
 
User currently offlineSultanils From Belgium, joined Mar 2010, 1576 posts, RR: 30
Reply 1, posted (2 years 8 months 2 weeks 3 days 22 hours ago) and read 12681 times:
Support Airliners.net - become a First Class Member!

Hello Jonas,

Nice short story. The B752 is a wonderful machine to fly in, I have some B752 experiences as well with IB on my long ago travels to MAD and beyond  

Quoting LH4116 (Thread starter):
I quickly managed to find a ticked for sunday July 31st for only €70, to me this was a no-brainer as the flight was to be booked only two days in advance

Certainly a good price to get on a B752 a few days in advance. Is there much competition on this route?

Quoting LH4116 (Thread starter):
How great is that! Jacuzzi, and a gym with views of the apron and runway!

Hey cool.. I mean hot    (Sorry, I got carried away...)

Quoting LH4116 (Thread starter):
To make matters worse, a woman with an oversized backpack cut me in line as I was reaching for my passport from my bag.

You did not react on her?

Quoting LH4116 (Thread starter):
who I assumed were connecting to a long haul flight in HEL

Most probably.

Quoting LH4116 (Thread starter):
followed by a powerful and rocket-like takeoff, just as expected on the 757

That's the main reason we all love this bird so muc, isn't it?

   Sultanils



In thrust we trust.
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6643 posts, RR: 78
Reply 2, posted (2 years 8 months 2 weeks 3 days 21 hours ago) and read 12552 times:

Hi Jonas,

great report with good pictures as usual! Congratulations on flying on the 757 for the first time.

Quoting LH4116 (Thread starter):
The receptionist was quite rude, she refused to welcome me nor wish me a pleasant stay. When I asked for a room on the side facing the apron, she strictly told me that they charge an extra NOK 200 for them. Not a good start. I was then given my keycard for room 511, on the 5th floor.

That's really bad. Make sure you leave a comment on Trip Advisor.

Quoting LH4116 (Thread starter):
How great is that! Jacuzzi, and a gym with views of the apron and runway!

Great faciliy!

Quoting LH4116 (Thread starter):
I was quite surprised not to find a single westerner in the entire gate. In fact most pax were asian tourists, who I assumed were connecting to a long haul flight in HEL. This was also the case for the incoming flight, where I only spotted 4 westerners out of the full B757’s. So it seems like AY are making some good business on this route!

Quite impressive. What comes next on the route - the A330?  

Quoting LH4116 (Thread starter):
The takeoff on the 757 makes the MD-80 feel like a goose. With the load being so light, the aircraft never actually levelled of, it just kept climbing until we reached our cruising altitude of 41 000 feet.

It's a beast, isn't it?


PH



Nothing's worse than flying the same reg twice!
User currently offlineROGERBCN From Andorra, joined Sep 2006, 1194 posts, RR: 20
Reply 3, posted (2 years 8 months 2 weeks 3 days 21 hours ago) and read 12491 times:

Hola Jonas!

I have read both of your TRs on this short Norway vacation, really nice.

Lucky you getting the B752 on this short hop to ARN. I have flown them a couple of times, on the BCN shuttle to MAD on IB and on the JFK-SEA route on AA. They are really great and their take offs memorable.

I really like the fish eye lens you use, pretty neat.

The jacuzzi / gym are at the hotel at BGO makes it the perfect place for a meeting of A.net reporters, doesn't it?  

Salut!

Roger



"At reise er at leve" H.C. Andersen (Travelling is Living)
User currently offlineHELyes From Finland, joined Oct 2010, 849 posts, RR: 1
Reply 4, posted (2 years 8 months 2 weeks 3 days 21 hours ago) and read 12388 times:

Thanks for TR, interesting reading!

Wow 757 on that route is rather unusual, AY use them mainly in charter service. There are just four 757 left in their fleet, they will be replaced by the new A321 with sharklets.

Quoting LH4116 (Thread starter):
The seat was pretty comfortable, not surprising since birds are normally used on longer sectors, some up to 7-8 hours (correct me if I’m wrong).

Yes they have used 757 also on long charter routes, like to Caribbean with a technical stop in Halifax. It has also served on scheduled seasonal route HEL-YYZ.

You got the best seat on board but generally the cabin is really cramped, I refuse to fly them more than a couple hours. Luckily big Airbuses are more common on AY's charter routes nowadays, last April on HEL-LPA I found myself on their new A333 and a fab full flat seat in Business class cost extra EUR 50 only. Flying charters can be fun sometimes.

Quoting LH4116 (Thread starter):
The crew were fantastic, and they spoke great Swedish!

Good you got service in Swedish. AY don't require Swedish language anymore when hiring cabin crew, but luckily we Finns can't escape Swedish in school, it's still the second official language.  


User currently offlineHELyes From Finland, joined Oct 2010, 849 posts, RR: 1
Reply 5, posted (2 years 8 months 2 weeks 3 days 20 hours ago) and read 12332 times:

P.S

Quoting LH4116 (Thread starter):
I was quite surprised not to find a single westerner in the entire gate. In fact most pax were asian tourists, who I assumed were connecting to a long haul flight in HEL. This was also the case for the incoming flight, where I only spotted 4 westerners out of the full B757’s. So it seems like AY are making some good business on this route!

I noticed the same in July on ZRH-HEL, the pax were 85% Asian tourist, carrying packs full of Swiss souvenirs. You can see AY has found itself a niche by focusing on Asia, the feeding traffic also means better connections from HEL.

[Edited 2011-08-05 10:01:03]

User currently offlinesignol From United Kingdom, joined Oct 2007, 2985 posts, RR: 8
Reply 6, posted (2 years 8 months 2 weeks 3 days 20 hours ago) and read 12249 times:

Hi Jonas,

another great report with excellent photos, thanks!

signol



Flights booked: none :(
User currently offlinelychemsa From United States of America, joined Oct 2009, 1065 posts, RR: 3
Reply 7, posted (2 years 8 months 2 weeks 3 days 19 hours ago) and read 12020 times:

Finnair seems to serve pretty tiny meals even on long haul. I flew them to New York from AMS in 1972 but I am not tempted to try them again.

User currently offlineOA260 From Ireland, joined Nov 2006, 26501 posts, RR: 58
Reply 8, posted (2 years 8 months 2 weeks 3 days 18 hours ago) and read 11976 times:

Hi Jonas,
Great you got on an AY B757 , nice ride between these two cities.  

Great use of your lens again  

Regards

Philip  



AEGEAN-OLYMPIC AIR - ΟΛΥΜΠΙΑΚΗ " μέλος στη Star Alliance
User currently offlineinfodesk From Switzerland, joined May 2006, 1423 posts, RR: 33
Reply 9, posted (2 years 8 months 2 weeks 3 days 18 hours ago) and read 11862 times:

Hi Jonas,

Never mind your miles, flying AY and the 757 was a far better idea, especially at that price. It's a shame the snack wasn't a bit more generous, I still very much think of AY as being a "proper" carrier with service to match, but it seems that money saving has hit them too.

Wow, what a nice room you had at Bergen, shame about the member of staff. That spa/jacuzzi with the apron view really is something very special!

Quoting LH4116 (Thread starter):
In fact most pax were asian tourists, who I assumed were connecting to a long haul flight in HEL. This was also the case for the

I know AY cater well for the Asian market, but it surprises me somewhat to see so many on a flight originating in Bergen

Quoting LH4116 (Thread starter):
View of the front lavatory... With both feet on the FLOOR this time.

  

Quoting ROGERBCN (Reply 3):
The jacuzzi / gym are at the hotel at BGO makes it the perfect place for a meeting of A.net reporters, doesn't it?

Now there's an idea!!

Happy flying
Infodesk   



"Do nothing in haste, look well to each step and from the beginning think what may be the end" - Edward Whymper
User currently offlinedeltamartin From Sweden, joined Dec 2010, 1061 posts, RR: 7
Reply 10, posted (2 years 8 months 2 weeks 3 days 17 hours ago) and read 11847 times:

Hi Jonas!

Another great tripreport!

The 757 sure is a nice aircraft, how nice that you got to fly it on such a short route! I haven't flown one in a while now though. Haven't flown AY in a while neither, but I too remember them having a rather nice product. And as you say, as long as you get served something for free, it's better than SK's shorthaul economy product!
That hotel sure looks nice, and apron and runway wievs are never wrong!

Martin


User currently offlineairbuseric From Netherlands, joined Jan 2005, 4207 posts, RR: 51
Reply 11, posted (2 years 8 months 2 weeks 3 days 17 hours ago) and read 11739 times:

Hi Jonas,

nice report, good quality pics, but a bit less fish-eye pics can do good in a future report also. A mix of both would be awesome. Congrats on the 757, indeed a fantastic aircraft. I've also only 5 legs on this type till now... looking for more  
Quoting LH4116 (Thread starter):
But I decided to decline this kind offer, as I was starting to feel a bit homesick as well.

Really? Now you've to help out your mother in the house  
Quoting LH4116 (Thread starter):
Sadly though the via CPH flights were somewhat overpriced, €120 one way.

Via CPH, 2 flights for 120 Euro's is not bad at all.

Quoting LH4116 (Thread starter):
So I pulled out my VISA card and booked the flight in a heartbeat!

Did you get that Visa in Norway since you used your mothers card for the outbound?

Quoting LH4116 (Thread starter):
My impressions of the room were quite good though, the beds were comfy, the interior was nice and the ceiling high.

Nice room indeed, I would request a double bed always, since I've more room to move during my night 
Quoting LH4116 (Thread starter):
In fact the BP was a PROPER one this time, it had the stub and the magnetic strip and all!

Nice, but do you still throw them away isn't it?

Quoting LH4116 (Thread starter):
One thing that I liked about the asian travellers is how organised the boarding process
was.

Indeed great people! You should go to Japan someday (I'll bet many of them were Japanese travellers, they like Norway trips!).

Quoting LH4116 (Thread starter):
The cabin on this ageing B757 wasn’t in its best condition, seats looked quite old and worn, also the carpet had stains on it.

It's still a 757... enjoy every minute on it!

Quoting LH4116 (Thread starter):
In fact I’m glad they at least served something for free, unlike SAS.

No pun intended  
Quoting LH4116 (Thread starter):
mode d’ambience

What's that? Mood lighting or so?

Quoting LH4116 (Thread starter):
With both feet on the FLOOR this time.

Good! Lessons learned... This is good behavior  
Quoting LH4116 (Thread starter):
Since I had a few hours to kill before taking the train home, I decided to spend them at the third floor of T5, with some Coffee&Bailey’s.

Wow, baileys must've cost you a fortune at ARN.

Quoting LH4116 (Thread starter):
I’ve decided to stick with Star Alliance for all my upcoming flights, but who knows!

Any bookings fixed? I remember you said about AF to CDG, not really Star Alliance, but I'm looking forward to any flight, you know  

Thanks for sharing, Jonas!

Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlinedebonair From Germany, joined Jan 2004, 2358 posts, RR: 4
Reply 12, posted (2 years 8 months 2 weeks 3 days 16 hours ago) and read 11677 times:

Very nice TR...

Quoting HELyes (Reply 4):
Wow 757 on that route is rather unusual, AY use them mainly in charter service.



The FINNAIR-operation of the B757 is just OUTSTANDING! Last winter-season AY B757's were visitors all around the world, from South America to South East Asia (many one off cruise charters).
Unbelievable to do such brilliant operations with "just" an medium-haul aircraft (like crew planning, catering etc.)!

Quoting HELyes (Reply 4):
they will be replaced by the new A321 with sharklets.



Are they capable to do such long routes with only one fuel stop to Mexico & Panama with full load?!


User currently offlineLH4116 From Sweden, joined Aug 2007, 1709 posts, RR: 14
Reply 13, posted (2 years 8 months 2 weeks 3 days 16 hours ago) and read 11597 times:

Hello Gentlemen... And Hannah   Thanks for the comments!

Hi Nils,

Quoting Sultanils (Reply 1):
Is there much competition on this route?

Well, not too much competition I'd say. There's SAS and DY operating daily services, and AY operating their 4x weekly summer.

Quoting Sultanils (Reply 1):
Hey cool.. I mean hot    (Sorry, I got carried away...)

To be fair, the place was kinda hot. Couldn't do more than 10 minutes on the treadmill before becoming seriously dehydrated.

Quoting Sultanils (Reply 1):
You did not react on her?

In true Swedish manners, I remained passive, made some bad thoughts about her behavior and went on as nothing had happened  
Quoting Sultanils (Reply 1):
That's the main reason we all love this bird so muc, isn't it?

That is absolutely correct!

Hello PH,

Quoting PlaneHunter (Reply 2):
great report with good pictures as usual! Congratulations on flying on the 757 for the first time.

Thank you!  
Quoting PlaneHunter (Reply 2):
That's really bad. Make sure you leave a comment on Trip Advisor.

Yes I'll make sure to leave a comment soon. Thanks for the reminder.

Quoting PlaneHunter (Reply 2):
Quite impressive. What comes next on the route - the A330?  

You know, that wouldn't surprise me. In that case I'd make sure to pick a seat in the front as this flight operates as single class only  
Quoting PlaneHunter (Reply 2):
It's a beast, isn't it?

It really is, compared to the other narrowbodies.

Hola Roger,

Quoting ROGERBCN (Reply 3):
I have read both of your TRs on this short Norway vacation, really nice.

Thanks, I'm glad you enjoyed reading!

Quoting ROGERBCN (Reply 3):
I really like the fish eye lens you use, pretty neat.

You're actually among the few who like this lens, thanks! 
Quoting HELyes (Reply 4):
There are just four 757 left in their fleet, they will be replaced by the new A321 with sharklets.

That is very sad to hear   I'm guessing they won't have the same range either.

Quoting HELyes (Reply 4):
Yes they have used 757 also on long charter routes, like to Caribbean with a technical stop in Halifax. It has also served on scheduled seasonal route HEL-YYZ.

Interesting. I also remember AY operating ARN-BOS charter flights, a while ago.

Quoting HELyes (Reply 4):
I found myself on their new A333 and a fab full flat seat in Business class cost extra EUR 50 only. Flying charters can be fun sometimes.

Yes, read that report great one. I guess scoring a cheap'o "premium" seat is perhaps the best, if not only perk of charter travel.

Quoting HELyes (Reply 5):
You can see AY has found itself a niche by focusing on Asia, the feeding traffic also means better connections from HEL.

Yes, also pax from Sweden use AY for their Asia trips.

Quoting signol (Reply 6):
another great report with excellent photos, thanks!

Thanks for reading!

Quoting OA260 (Reply 8):
Great you got on an AY B757 , nice ride between these two cities.  

Great use of your lens again  

Hey Philip, thanks for reading! I'm glad you enjoyed 

Hi Hannah,

Quoting infodesk (Reply 9):
It's a shame the snack wasn't a bit more generous, I still very much think of AY as being a "proper" carrier with service to match, but it seems that money saving has hit them too.

True, I was expecting a triangular sandwich or at least a breadroll along with a full drinks service. Don't really see why they make cutdowns when they seem to make more money than ever, these days.

Quoting infodesk (Reply 9):
I know AY cater well for the Asian market, but it surprises me somewhat to see so many on a flight originating in Bergen

I was surprised about that too. Normally Bergen (and nearby places in the Hordland region) is very popular destination for German campers, but I did not expect there to be so many asians.

Quoting ROGERBCN (Reply 3):
The jacuzzi / gym are at the hotel at BGO makes it the perfect place for a meeting of A.net reporters, doesn't it?  
Quoting infodesk (Reply 9):
Now there's an idea!!

Now that's a great idea for next summer's meeting. If more people are interested, I'm sure we could get something arranged with the hotel  
Quoting deltamartin (Reply 10):
Another great tripreport!

Hejsan Martin. Thanks for reading, I'm glad you enjoyed  
Quoting airbuseric (Reply 11):
nice report, good quality pics, but a bit less fish-eye pics can do good in a future report also. A mix of both would be awesome.

Hello Eric,

Quoting airbuseric (Reply 11):
Really? Now you've to help out your mother in the house  

Hehe, no things have calmed down. Projects are finished, now I only have to do the dishes  
Quoting airbuseric (Reply 11):
Via CPH, 2 flights for 120 Euro's is not bad at all.

Well, you could get some nice LX tickets for that price. Also it's SAS...

Quoting airbuseric (Reply 11):
Did you get that Visa in Norway since you used your mothers card for the outbound?

No, it's my own proper VISA. It's been gathering dust in my wallet, so I thought it was a good time to use it!

Quoting airbuseric (Reply 11):
Nice room indeed, I would request a double bed always, since I've more room to move during my night

For me it's the opposite, to me it feels strange to sleep in a double bed alone, lol.  
Quoting airbuseric (Reply 11):
Nice, but do you still throw them away isn't it?

It's actually still in my passport. Haven't bothered throwing it away yet, too lazy.

Quoting airbuseric (Reply 11):
What's that? Mood lighting or so?

A nice relaxed mood in the cabin  
Quoting airbuseric (Reply 11):
Wow, baileys must've cost you a fortune at ARN.

Yes, the most expensive glass of Bailey's by far €300! On the plus side, I had another glass on your behalf. Cheers! 
Quoting airbuseric (Reply 11):
Any bookings fixed? I remember you said about AF to CDG, not really Star Alliance, but I'm looking forward to any flight, you know  

Well, I'm planning to make an "Arrividerchi Italia" with LH in October, just hope and prey the fare will still be there. Yes also that AF flight, booked it because it was cheap. But that was before I made my commitment.


Quoting debonair (Reply 12):
Unbelievable to do such brilliant operations with "just" an medium-haul aircraft (like crew planning, catering etc.)!

You know, that really made me thing of what an amazing aircraft the 757 is! One could also wonder if they'd ever consider making a successor, which I really hope.

//Jonas



SAS Plus is Business Class made faux!
User currently offlineHELyes From Finland, joined Oct 2010, 849 posts, RR: 1
Reply 14, posted (2 years 8 months 2 weeks 3 days 15 hours ago) and read 11542 times:

Quoting debonair (Reply 12):
Are they capable to do such long routes with only one fuel stop to Mexico & Panama with full load?!

I'm curious to know that too, AY said that first of all the new A321 "Sharklet" needs to fly to the Canaries cost-effectively. Will be seen how they arrange the thinner charter routes. Next winter Cancun, Colombo and Langkawi get a wide body leased from HiFly, PTY hardly ever. The HEL-PTY leg with the tech stop in Halifax takes 14h 50h, thats a long time on 757... For the serious Panama lovers only!

[Edited 2011-08-05 14:41:34]

User currently offlinemakeree From Finland, joined Dec 2009, 56 posts, RR: 0
Reply 15, posted (2 years 8 months 2 weeks 3 days 15 hours ago) and read 11507 times:

Hello LH4116 !

Thanks for sharing the interesting TR.
I didn't know AY was using a 757 for this route and after doing some search,
the last flight with 757 will be operated Aug. 14th.

I made a daytrip to BGO a month ago and I was just spending few hours outside the terminal
and saw that Clarion hotel, location is great and spotting from Jacuzzi sounds just perfect !  

Greetings,

Markku


User currently offlineMSS658 From Belgium, joined Oct 2010, 2472 posts, RR: 15
Reply 16, posted (2 years 8 months 2 weeks 3 days 13 hours ago) and read 11283 times:

Hey

nice trip report, thanks for sharing it with us. Lucky you got the 757 on your flight.  



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineakhmad From Netherlands, joined Sep 2005, 2430 posts, RR: 53
Reply 17, posted (2 years 8 months 2 weeks 3 days 5 hours ago) and read 10920 times:

Hi Jonas,

Excellent report! I do not know why, but the fish-eye pictures look even better here. Well done!   


Quoting LH4116 (Thread starter):
I was offered to come along on their trip to Haugesund, and further south to an island which I can’t remember the name of.

That’s very kind of Mrs. Bernard.

Quoting LH4116 (Thread starter):
To my surprise their fares were very cheap at around €50-70 ow, and to sweeten the deal they had also deployed the Boeing 757-200 on the BGO route

How could you possibly refuse such tempting offer?

Quoting LH4116 (Thread starter):
So I pulled out my VISA card and booked the flight in a heartbeat!

Gotcha! You did have your own card.   


Quoting LH4116 (Thread starter):
He suggested that he’d pick Clarion Hotel Flesland, which is located right at the airport.

An excellent suggestion.

Quoting LH4116 (Thread starter):
When I asked for a room on the side facing the apron, she strictly told me that they charge an extra NOK 200 for them.

What? Does the hotel website mention anything about extra charge? Otherwise, she was just bullying you.

Quoting LH4116 (Thread starter):
View of the room and bathroom.

Very nice interior.

Quoting LH4116 (Thread starter):
How great is that! Jacuzzi, and a gym with views of the apron and runway!

A dream airport hotel! The hotel could have been perfect, if only the front office girl was friendlier.

Quoting LH4116 (Thread starter):
I decided to make myself a nice hot bath in which I strangely fell asleep for some 30 minutes or so.

Ah, your own soothing morning spa treatment. Did you put any herbs and flowers in the tub?   


Quoting LH4116 (Thread starter):
The buffet was really nice, it contained all sorts of breakfast items (e.g hot items, cold cuts, breads, fruits, and some local delicacies) like you would imagine from a proper hotel.

It sounds great. Did you take any picture of the buffet?

Quoting LH4116 (Thread starter):
To make matters worse, a woman with an oversized backpack cut me in line as I was reaching for my passport from my bag.

B****! Did you just let her get away with that?

Quoting LH4116 (Thread starter):
In fact the BP was a PROPER one this time, it had the stub and the magnetic strip and all!

Please tell me! Don’t you like the look and the sensation of holding the stub?

Quoting LH4116 (Thread starter):
There wasn’t really much to see at airside

Not even for spotting?

Quoting LH4116 (Thread starter):
One thing that I liked about the asian travellers is how organised the boarding process was.

Japanese, Koreans, Singaporeans and Malaysians, yes. I am not so sure about others like… Indonesians.

Quoting LH4116 (Thread starter):
The cabin on this ageing B757 wasn’t in its best condition, seats looked quite old and worn,

In that case, you are a great photographer as the seats look immaculate on your picture!

Quoting LH4116 (Thread starter):
Sadly though, despite many attempts the video refused to play and the crew had to make a manual demonstration

I experienced the same on board of China Airlines. To be honest, i prefer manual demonstration.

Quoting LH4116 (Thread starter):
With the load being so light, the aircraft never actually levelled of, it just kept climbing until we reached our cruising altitude of 41 000 feet.

 Wow! What a feeling!

Quoting LH4116 (Thread starter):
I was however a bit disappointed that they midway through the flight turned on some crappy finnish sitcom,

Shame.

Quoting LH4116 (Thread starter):
To my big surprise my bag was 3’rd one off the belt again! I’m starting to suspect that they load the bags according to the ”last in - first out & vice versa” principle

Don’t you think they were trying to win you over?   

Thanks a lot for sharing. What an enjoyable Saturday morning read before going to the gym!  

Best wishes,
Suryo

[Edited 2011-08-06 01:27:51]


Friends forever
User currently offline717Flyer From Finland, joined Jun 2011, 303 posts, RR: 10
Reply 18, posted (2 years 8 months 2 weeks 3 days 4 hours ago) and read 10838 times:

Hi Jonas,
As I read your previous report about the last minute ticket on the SAS 737 I was hoping to see your return journey turning up here also - also a nice surprise with another routing.
High quality photos along with nice commentary, a nice read for sure!

Quoting LH4116 (Thread starter):
I made a spontaneous search on Finnair’s website. To my surprise their fares were very cheap at around €50-70 ow

I guess that's pretty much the only route in the whole Finnair network where you can find a cheap oneway ticket. Otherwise, it will always cost you 2-3 times the price of a return journey. That's why I almost never fly Finnair.

Quoting LH4116 (Thread starter):
to sweeten the deal they had also deployed the Boeing 757-200 on the BGO route.

They've been doing that for a number of times this summer - specially during weekends. High passenger demand and shortage of other aircraft could be a part of the reason.
On the other hand I do recall the 757 flying HEL-ARN-HEL eg. last summer, those were partly training flights.

Quoting LH4116 (Thread starter):
My impressions of the room were quite good though, the beds were comfy, the interior was nice and the ceiling high. What I didn’t like were the glass doors and walls to the bathroom. Not the biggest issue since I was spending the night alone

Ah, you make me remember my stay in Berlin in one of the hotels of the Park Inn chain. There, the bathroom was a circle, completely surrounded by glass - alright, your room mates could observe you from every single direction. Everything ended well however, I decided to take my showers when no one else was in the room.  
Quoting LH4116 (Thread starter):
As I made my way over to gate 24A, where my flight was scheduled to depart from. I was quite surprised not to find a single westerner in the entire gate. In fact most pax were asian tourists, who I assumed were connecting to a long haul flight in HEL.

That's not surprising. Isn't it pretty much the Asians that keep all the European routes going for AY?

Quoting LH4116 (Thread starter):
The cabin on this ageing B757 wasn’t in its best condition, seats looked quite old and worn, also the carpet had stains on it

That's what I've also managed to observe during my 757 rides on Finnair.

Quoting LH4116 (Thread starter):
I soon made my way over to my seat 12A which is an exit row.

Courtesy of online checkin?

Quoting LH4116 (Thread starter):
The seat was pretty comfortable, not surprising since birds are normally used on longer sectors, some up to 7-8 hours (correct me if I’m wrong).

I think the fact you were sitting in the best possible seat onboard made the seat feel much better than it actually is. My longest flight on the AY 757 was 4,5 hours and I was - well - very happy to get out of the seat. With the (very) small legroom in regular rows, the seat isn't particularly comfortable either.
And yes, Finnair does use the 757 on long routes, even though they have started to replace the 757 with the A330 on most popular holiday routes such as HEL-HKT, HEL-LPA and HEL-KBV.
The longest 757 flight is around 12-13 hours including a technical stop. They fly to eg. Panáma and Cuba with a stop in Halifax, Canada or to some less-known Asian holiday destinations via Ahmedabad.
Last summer, they even used the B757 on the regular flights HEL-DEL-HEL. Aircraft shortage, perhaps, but for sure a let-down, specially for business class passengers.

Quoting LH4116 (Thread starter):
Since this was Finnair, one would expect some kind of service being provided for this flight.

Well, something .

Quoting LH4116 (Thread starter):
I was a bit surprised to see more than 70% of the pax leaving the plane at ARN

That's very surprising! Considering what you wrote in the beginning of the report, it seems that many Asian passengers also left the aircraft here. Perhaps they are continuing on another oneworld airline from ARN - or - more likely - they could have booked the BGO-ARN segment and combined it with a later flight ARN-HEL.

Quoting LH4116 (Thread starter):
I must say that I’m pretty pleased with Finnair’s short haul Y class product. The service was fine for a 1hr 20m flight, although something more substantial like a sandwich would’ve been nice. Also the drinks selection could’ve been improved, or at least they could have offered coffee.

Not long ago the service would have been much better. But what, didn't they even offer coffee???

Quoting LH4116 (Thread starter):
The crew were fantastic, and they spoke great Swedish!

Well, I'm glad you managed to fly with such a crew - according to my experience their Swedish are terrible (they should rather skip the Swedish announcements if you ask me) - but that's no surprise, no mandatory Swedish is required when AY is hiring cabin crew. That's a shame!

Thanks for sharing!
717Flyer


User currently offlineknightsofmalta From Malta, joined Nov 2005, 1689 posts, RR: 18
Reply 19, posted (2 years 8 months 2 weeks 2 days 23 hours ago) and read 10440 times:

Hi Jonas

First of all, thanks for the interesting report and the great pics. An bravo on the excellent title. I was rather surprised to see Finnair operating this route with the B 757. I thought they only used the aircraft on charter and medium-haul flights.

Quoting LH4116 (Thread starter):
View of the front lavatory... With both feet on the FLOOR this time.

And no matter what anyone said about you standing on the toilet lid in your last report, I think that image has the potential of becoming a classic!


User currently offlineFlyingFinn76 From Finland, joined Jun 2009, 1706 posts, RR: 31
Reply 20, posted (2 years 8 months 2 weeks 2 days 17 hours ago) and read 10149 times:

Hi Jonas,

Thanks for following my wishes and booking your return on AY - was really curious to see what this hop with the 757 would be like.

Yeah, the usual stuff about the overusage of your fisheye, you know.

Quoting LH4116 (Thread starter):
Sadly though the via CPH flights were somewhat overpriced, €120 one way.

I don't think that's too overpriced at all - 60 EUR per segment for SAS is quite ok. Since you are so bargain obsessed, how come you don't book some cheap BT flights ex-ARN to somewhere? You can get to HEL for under 40 EUR if you shop around a bit...

Quoting LH4116 (Thread starter):
To my surprise their fares were very cheap at around €50-70 ow, and to sweeten the deal they had also deployed the Boeing 757-200 on the BGO route.

Now that's a double whammy! A 757 AND such a cheap fare. I really wish you'd told (or rather discovered) these sweet deals earlier, I would've no doubt included such a segment to my travels this summer, just for the heck of flying an AY 757! This short top is about the only one where I'd manage to do so - I hate charters and I especially hate tourist charter flights on AY!

Quoting LH4116 (Thread starter):
The receptionist was quite rude, she refused to welcome me nor wish me a pleasant stay. When I asked for a room on the side facing the apron, she strictly told me that they charge an extra NOK 200 for them.

That's bollocks! You should've filed a complaint, asked for a manager or just given her some feedback there on the spot.

Quoting LH4116 (Thread starter):
View of the room and bathroom.

Nice! But then again it should be - this is a new property, right? I don't recall seeing it in any visits to BGO.

Quoting LH4116 (Thread starter):
How great is that! Jacuzzi, and a gym with views of the apron and runway!

Yep, that is indeed very special.

Quoting LH4116 (Thread starter):
One thing that I don’t like about BGO is that the place is really too small for the amount of passengers that use the terminal. For instance, in most cases the gates can’t hold enough people for a full 737, so normally the boarding lines stretch as far as in to the tax-free shops nearby the gates.

Yeah, the international area is far too cramped for its own good. The domestic gate areas are much larger. I find the whole place with its weird, circular architecture quite confusing.

Quoting LH4116 (Thread starter):
As I made my way over to gate 24A, where my flight was scheduled to depart from. I was quite surprised not to find a single westerner in the entire gate. In fact most pax were asian tourists, who I assumed were connecting to a long haul flight in HEL. This was also the case for the incoming flight, where I only spotted 4 westerners out of the full B757’s. So it seems like AY are making some good business on this route!

Heh, yeah, that's AY's bread and butter nowadays. And Norway remains very popular with the Asians, especially the Japanese. Hence every year SK has been doing some A340 SCHEDULED flights between TOS/BGO/LKL and NRT (usually routed like CPH-TOS-NRT and back). AY did HEL-RVN-NRT seasonally during the winter some years ago - if you search hard there's a report about such a flight on this forum.

Quoting LH4116 (Thread starter):
Great legroom!

Well, that's the exit row. Otherwise these cattle car birds are notorious for their cramped seating and low comfort - after all they have crammed 227 seats on a 752! A common Finnish nick name for this birds is "guinea pig cage"...

Quoting LH4116 (Thread starter):
The takeoff on the 757 makes the MD-80 feel like a goose.

Couldn't agree more, especially when lightly loaded for a short hop and the captain not being in an economic mood that day!

Quoting LH4116 (Thread starter):
and I was a bit surprised to see more than 70% of the pax leaving the plane at ARN.

Me too! Must be part of some tour itinerary where they maybe take a boat to Helsinki etc.

Quoting LH4116 (Thread starter):
Since I had a few hours to kill before taking the train home, I decided to spend them at the third floor of T5, with some Coffee&Bailey’s.

Well, you could've mentioned the whole deal, couldn't you?

Quoting LH4116 (Thread starter):
Also the drinks selection could’ve been improved, or at least they could have offered coffee.

That's bad! That's very bad indeed! Are you sure there was no coffee at all? That is very very weird and very bad of Finnair!

Quoting lychemsa (Reply 7):
Finnair seems to serve pretty tiny meals even on long haul. I flew them to New York from AMS in 1972 but I am not tempted to try them again.

You know, this is even more ridiculous than your comment about not flying Delta because they offer crap desserts. Finnair of 1972 is not the Finnair of 2011, not by a long shot. Heck, nothing of 1972 is like their counterparts in 2011 anymore!

Quoting LH4116 (Thread starter):
Interesting. I also remember AY operating ARN-BOS charter flights, a while ago.

That was a weird route indeed. It started as HEL-NYO-BOS (Yes, Skavsta! Remember the days when DC did HEL-NYO with Saab 2000?), ran for maybe a year before it was transferred to ARN and ran for a couple of years. Nowadays that seasonal route is direct from HEL (but still with the 757!). I always wanted to do the HEL-ARN sector on it to get the 757 but never managed to do so. Those flights weren't really charters, more like these AY's special "Holiday flights".

Quoting LH4116 (Reply 13):
Don't really see why they make cutdowns when they seem to make more money than ever, these days.

AY making money?! What are you on, too many Bailey's? They are loosing money left and right and are about to start another round of layoffs. That's what you get with fat cat unions.

Quoting 717Flyer (Reply 18):
That's not surprising. Isn't it pretty much the Asians that keep all the European routes going for AY?

Well, apart from HEL-BRU which is kept going by the EU and the Finnish taxpayers... 


User currently offlineLH4116 From Sweden, joined Aug 2007, 1709 posts, RR: 14
Reply 21, posted (2 years 8 months 2 weeks 2 days 14 hours ago) and read 10024 times:

Hey guys, thanks for the replies! 
Quoting akhmad (Reply 17):
How could you possibly refuse such tempting offer?

Hey Suryo! Indeed a tempting offer, a no-brainer in fact!

Quoting akhmad (Reply 17):
Gotcha! You did have your own card.   

Yes, my own card this time. To be fair, it's the card I use most of the time  
Quoting akhmad (Reply 17):
What? Does the hotel website mention anything about extra charge? Otherwise, she was just bullying you.

Exactly, no info about this was stated in the booking page. I don't think that woman liked me very much, perhaps I should write a letter of complain.

Quoting akhmad (Reply 17):
Ah, your own soothing morning spa treatment. Did you put any herbs and flowers in the tub?   

No such things were offered in the room, only the standard toiletries.

Quoting akhmad (Reply 17):
It sounds great. Did you take any picture of the buffet?

No, didn't bother bringing the camera. Would've been too awkward also, and besides the pics would end up looking all fishy  
Quoting akhmad (Reply 17):
Not even for spotting?

Maybe from the domestic concourse, but not the international as the views are pretty bad from there.

Quoting akhmad (Reply 17):
Don’t you think they were trying to win you over?   

You never know  
Quoting 717Flyer (Reply 18):
I guess that's pretty much the only route in the whole Finnair network where you can find a cheap oneway ticket. Otherwise, it will always cost you 2-3 times the price of a return journey. That's why I almost never fly Finnair.

Hey there!
I see, yes I also find the fares on AY to be bloody expensive. Although they do make ads about some attractive EU destinations, although these fares are DON'T EXIST  
Quoting 717Flyer (Reply 18):
Ah, you make me remember my stay in Berlin in one of the hotels of the Park Inn chain. There, the bathroom was a circle, completely surrounded by glass - alright, your room mates could observe you from every single direction.

Hehe, guess that makes it pretty much worse then mine! I'll make sure not to pick that hotel when I make my trip to Berlin (have postponed in several times now, gotta book at some point lol.)

Quoting 717Flyer (Reply 18):
Courtesy of online checkin?

I did select it in the booking actually.

Quoting knightsofmalta (Reply 19):
First of all, thanks for the interesting report and the great pics. An bravo on the excellent title. I was rather surprised to see Finnair operating this route with the B 757. I thought they only used the aircraft on charter and medium-haul flights.

Hello William, thanks for reading. I'm glad you liked the title  
Quoting FlyingFinn76 (Reply 20):
Since you are so bargain obsessed, how come you don't book some cheap BT flights ex-ARN to somewhere? You can get to HEL for under 40 EUR if you shop around a bit...

Hello P, thanks for reading!
Oh, you know me too well! Yes those BT fares seem pretty nice, although I don't like their booking page as it displays the fares excluding taxes, really pisses me off. Also BT is a BOB airline, but I'd might try them out if I can score an upgrade on Optiontown.

Quoting FlyingFinn76 (Reply 20):
I really wish you'd told (or rather discovered) these sweet deals earlier, I would've no doubt included such a segment to my travels this summer, just for the heck of flying an AY 757!

Yes, that's too bad, would've gladly asked you to join  
Quoting FlyingFinn76 (Reply 20):
Otherwise these cattle car birds are notorious for their cramped seating and low comfort - after all they have crammed 227 seats on a 752! A common Finnish nick name for this birds is "guinea pig cage"...

I guess the Japanese didn't mind about the cramped seating   I thought 227 was the standard seating for a 757?

Quoting FlyingFinn76 (Reply 20):
Well, you could've mentioned the whole deal, couldn't you?

Yeah, well Eric got really really mad about me for pulling those shenanigans, he made it sound so criminal. But I'll post it as a separate "mini report" in the next post.

Quoting FlyingFinn76 (Reply 20):
That's bad! That's very bad indeed! Are you sure there was no coffee at all? That is very very weird and very bad of Finnair!

No coffee at all. Asked the crew, also had a look at the galley to confirm. In fact the coffee machines weren't even turned on.

Quoting FlyingFinn76 (Reply 20):
AY making money?! What are you on, too many Bailey's? They are loosing money left and right and are about to start another round of layoffs. That's what you get with fat cat unions.

Well, then why did they hire that Café Latte marketing firm that COMPLETELY cannibalized the Finnair brand, by f*cking up the livery and changing the seat upholstery to green (w*f?!!)? I'm starting to suspect that they caused this whole crisis. The old Finnair was good as it was  

//Jonas



SAS Plus is Business Class made faux!
User currently offlineLH4116 From Sweden, joined Aug 2007, 1709 posts, RR: 14
Reply 22, posted (2 years 8 months 2 weeks 2 days 14 hours ago) and read 10015 times:

Quoting LH4116 (Reply 21):
Quoting FlyingFinn76 (Reply 20):
Well, you could've mentioned the whole deal, couldn't you?

Yeah, well Eric got really really mad about me for pulling those shenanigans, he made it sound so criminal.

Well, the story didn’t exactly end there...

Background

A month earlier, fellow a.netter FlyingFinn76 (aka P) had told me about a little trick on how to access the SAS Business Lounges without ever leaving the ground. Basically what you had to do was to book the cheapest full fare Business Class ticket you could find, in this case CPH. You would then check in, and pass security as usual, and after that you’ll have the lounge at your disposal. When you’ve finished lounging, soaking up the whiskey you head downstairs to the SAS Service Counter, cancel your ticket and give back your BP, and your money will be refunded in 5-7 days. Let’s see how it went!

At the airport

After having collected my luggage from my Finnair flight, I headed back to the departures hall at Terminal 5. This time the SAS Concourse to check in for my SAS ”flight” to CPH that I had booked the night before. I made my way over to the Business Class check-in counters which were deserted, despite the rest of the terminal being packed with people. Holiday travellers I presume. As I stood by the desk, the male agent gave me a strange look before I handed him over my passport. He began asking questions, which I thought were security questions about my flight, i.e which flight number, where I’m heading, and the time of departure.

Naturally I were able to answer them with no trouble at all, and all of a sudden the agent turned friendly. He was very polite in asking me whether I wanted to check in my luggage or not, but certainly I declined. He then asked me for seat preference, something that I’ve never ever experienced before (All my other seat requests have either been ignored by some rude agent, or granted with strong reluctance). Since I wasn’t actually going to be onboard this flight I replied ”It really doesn’t matter to me”, something no check-in agent will ever hear again from me... In the history of mankind! After that I was promptly handed over my boarding pass with seat 3A assigned (aaaww, how kind of him), I thanked him and headed for the fast track security. As I had just started walking, the agent called after me ”Have a nice flight!”. I turned back, gave him a smile, and continued walking towards security. What a polite agent, I must say.

The security screening was a breeze as well. In just a matter of seconds, my BP was scanned and I was allowed to use the deserted fast track lane. No 8 children, Kazakhstani family with oversized luggage this time. It was just smooth sailing, and within seconds I was in the airside tax-free mall. It was now 1.30pm, and I had around five hours until my train home would leave. So I did a little ”window shopping” before heading over to the SAS Business Lounge, located at the third floor.

As I handed my BP to the Lounge attendant, she had a long look at it since it had Y written on it (yes, the seating class is Economy Extra) before scanning it and welcoming me with a smile.
Since it was a sunday, I was kind of hoping that they’d close off the Business Lounge and let everyone use the Scandinavia Lounge instead. Sadly this wasn’t the case, the Scandinavia Lounge was closed and everyone was forced to use the Business Lounge. This lead to one gentleman, presumably Eurobonus Gold, being very upset. After a short quarrel with the Lounge attendant, he gave up and sat down on one of the blue armchairs looking very upset.

I on the other hand got acquainted to tho this Lounge facility, and I could quickly come up with the conclusion that the place is pretty old and worn. In fact it is in desperate need for a facelift, and in terms of comfort and furniture my local rubbish SJ Lounge was actually in the lead. I did however like the blue armchairs, very comfy. All in all the place was okay, but not as IKEA like as I had imagined. Not sure whether that’s a bad thing though.


.
View of the main seating area

The magazines selection wasn’t the best either, as they neither had TIME or Wallpaper and even worse, you weren’t allowed to take one with you! Luckily Newsweek was available, and I decided to nick one on my way out. The Lounge did however have a BIG selection of daily newspapers, I think there around 50 different ones. Not sure whether anyone would ever bother reading any of them other then the local ones, and possibly the Financial Times.

Soon, it was time for me to discover the food and beverages section of the Lounge, and I must say that the selection of beverages offered was pretty generous. They had beer, wine served in bottles i.e both red, white and sparkling, a soda fountain, and a coffee machine. The selection of hard liquor was also pretty generous, didn’t expect to find a bottle of Cointreau in a Business Lounge.
The food section was a bit on the shy side, but sufficient enough for me. As is the case with all SAS Lounges, only cold food is offered and on today’s menu was a pasta salad with herbal cream cheese, smoked loin of pork and ruccola salad. A selection of breads was also offered.


.
A pretty bad view of the food section.

Since I was feeling a bit tired, I decided not indulge on every item offered. Instead I went with one serving of that pasta thingy, along with some pork and ruccola. After that I had a Danish with some coffee and Bailey’s... And some more Bailey’s


.
Not too hard to figure out who this pic is dedicated for. Sorry about the bad quality.

After spending some 3 hours in the lounge, surfing the web and lazying around, I was starting to feel a bit bored, hence tired as well. So I decided to throw in the towel early, and head downstairs to the SAS Service Centre. On my way out I passed by the magazine rack and nicked myself a copy of Newsweek. Luckily none of the staff saw me do that.

As soon as I had made my way down the stairs, I noticed a vacant counter at the SAS Service Centre, and the friendly agent was happy to serve me. I explained to him that I had purchased a full fare Business Class ticket, and that I now wanted to have it canceled. The agent quickly responded to my request, and made no further questioning about it. My boarding pass was then collected, and I was given a printout of my e-ticket along with a business card to the SAS Refunds Department. I was told that the money would be refunded to my bank account in the following day, however as of this day they haven’t shown up yet!

I thanked the agent, and went down the escalators to the arrivals hall before taking my train home from the SkyCity train station.

The End.

Conclusions

While this was a nice, clever and cheap way for taking advantage of SAS’s Lounge Facilities, is is not the kindest thing to do to the airline. Mainly due to the fact that they lost quite a bit of revenue on me as I canceled my high-yielding ticket. However, the flexibility of the ticket is there for a reason (hence the name unrestricted), to allow the passenger to make the changes or cancellations whenever, and whichever way he/she wants. Taking advantage of this for a lounge visit on a single occasion would be considered as OK by me, but on multiple occasions it’s not okay. And even though it may not violate any company policies, the staff may react negatively on it. All in all, for my future visits I’ll make sure to purchase a Business Class ticket that I’ll actually fly on.

//Jonas



SAS Plus is Business Class made faux!
User currently offlineRvXKaz From Singapore, joined Apr 2011, 195 posts, RR: 3
Reply 23, posted (2 years 8 months 2 weeks 2 days 8 hours ago) and read 9802 times:

Hi Jonas,
a lovely report from you, with beautiful pictures as well. Thanks for the preview of Clarion Hotel Flesland, it looks lovely. Pity about the rude receptionist. Glad to hear that you had a good stay otherwise though.

Its nice to hear that you've had an enjoyable first flight onboard a B757. I'm quite surprised the plane flew to such a high altitutde of 41,000 feet for a 1h 20m flight! Its nice that they offered something for free, and quite appropriate that its a Finnish treat.

Glad to hear you've enjoyed your Finnair experience! Thanks for this really pleasant read!

Cheers,
RvXKaz



They say that I'm a dreamer. But I'd only Dreamt Skyward.
User currently offline717Flyer From Finland, joined Jun 2011, 303 posts, RR: 10
Reply 24, posted (2 years 8 months 2 weeks 2 days 4 hours ago) and read 9704 times:

Hi again Jonas,
this reply will focus on your little "bonus trip report" that for sure gave a very, very interesting reading session. In fact it was so interesting I did not stop for one second until I had read it to the very end.

Quoting LH4116 (Reply 22):
A month earlier, fellow a.netter FlyingFinn76 (aka P) had told me about a little trick on how to access the SAS Business Lounges without ever leaving the ground.

First of all, I must praise P. for his creativity and imagination! The system he has created is for sure quite water-proof unless it happens to be the same agent that would cancel your booking multiple times. Then it could start to seem a bit suspicious. But...

Quoting LH4116 (Reply 22):
While this was a nice, clever and cheap way for taking advantage of SAS’s Lounge Facilities, is is not the kindest thing to do to the airline. Mainly due to the fact that they lost quite a bit of revenue on me as I canceled my high-yielding ticket.

First of all, in all honesty, I must confess your little "lounge adventure" is something I never in life would have thought about doing. And I think I never will.

Of course, if you read the ticket condition(s) word by word you of course did nothing wrong. And I'm no one to tell you did right or wrong or something inbetween. But taking advantage of the fact that SAS trusts its business class passengers is, if you ask me, unfair.
And of course, if we take in karma in the action, it wasn't a very ethical deed.

Quoting LH4116 (Reply 22):
I was told that the money would be refunded to my bank account in the following day, however as of this day they haven’t shown up yet!

And I doubt if they ever will.

Sorry, I just had to write that last sentence.  
Quoting LH4116 (Reply 22):
for my future visits I’ll make sure to purchase a Business Class ticket that I’ll actually fly on.

Thank you! Looking forward to your next report (with or without lounging facilities................)

Cheers!  
717Flyer


25 FLIEGER67 : Hi, Jonas, so, finally found the time to follow you´re surprise on Finnair, well done. For sure a good catch to fly these oldy 757 on the BGO-ARN rou
26 Post contains images buck3y3nut : great report. love the fish-eye pictures thanks a lot for sharing this report... cheers
27 lukeyboy95 : Hi Jonas, Beautiful pictures, you always give really beautiful pictures! The hotel looks really excellent too, shame about the receptionist. Finnair's
28 Post contains images LH4116 : Hello G, thanks for reading the report. I'm glad you enjoyed it! I guess the high altitude was a result of the FMS calculation as the most economical
29 Post contains images Parton87 : Hello Jonas! What a nice report on your return flight. I had no ideas that AY fly to BGO and it´s surprise me that they use the 757 on that route. I
30 Post contains images ronerone : Salam Jonas! A very interesting report! I was especially interested in that little trick! So you purchase a J class ticket over and above the Y class
31 Post contains images LH4116 : Hejsan Robert, Yeah, I first saw them operate the route last year. Even back them the fares were lower, around SEK 735 for a round trip. P actually t
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