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Blue1 717 And SAS In Business & KL AMS-HEL-ARN-AMS  
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4273 posts, RR: 51
Posted (3 years 1 month 3 weeks 2 days 13 hours ago) and read 10107 times:

Hi dear a.netters and tripreporters!

A part of Scandinavia escorts you through a limitless sky



Welcome to yet another of my stories on recent travels to and within Scandinavia.

Blue1 717 and SAS in Business & KL AMS-HEL-ARN-AMS



Just 1 week after returning from a great trip to Norway ( KLM C-class AMS-OSL On The B733 & New Catering (by airbuseric Aug 18 2011 in Trip Reports) & A Short Ride In Norway And Back Home: SAS, WF & DY (by airbuseric Aug 27 2011 in Trip Reports) ) it was time to hit the skies again. Reason for this trip was to fly another time on a Boeing 717 and to make use of the return trip on KLM from OSL to AMS.

Booking was done as oneway from AMS to OSL via HEL on Blue1, doing the Boeing 717 and RJ-85, which is due to retire in a few days/weeks time. I still hold my KLM ticket OSL-AMS on their Embraer 190. No new aircraft types for me on this trip though. The Blue1 flights were upgraded to Premium Class.

The flights were all on Tuesday August 23, 2011 and I didn’t have to wake up too early. KF leaves halfway the morning, what a luxury for me.

Check-in was done on the SK website, on advise 02F, to have a good chance to see the city of Helsinki on approach. I picked up my boaring pass at the SAS counters in Amsterdams departure terminal 1, where I was not immediately served on the Business Class counter since a few Economy Class passengers where dropping their luggages overthere. It took me maybe 5 minutes to get the documents and went on.

Security clearance was a breeze since I used the priority lane, staff was looking to my boarding pass without interest before letting me through. Then I just put the boarding pass back in my passport and jacket, when another security staff is asking for it. I told her that her collegue just checked it. She insisted to do it herself again. Well, a useless job she did imho…, plus not really customer friendly from my point of view. The staff on the x-ray machine was in a good mood though and that leaves me with a good impression this time.

Then I went upstairs to visit the Servisair Business Lounge, which I was entitled to with my flight in KF Premium cabin. Once arrived, I was surprised to read a message that the lounge was closed as per 23 August 2011. Well, that was exactly today,… and I continued to read.
Apparantely a new lounge was opened next to KLM’s Crown Lounge, in the ‘Airport Garden’. You all know from my previous experience in the Servisair lounge, that it was in a real need of refurbishment or better. (see: Lufthansa – The Upgrade, Some Lounges & A.net Meet (by airbuseric Jul 11 2011 in Trip Reports) )



The old Servisair lounge at AMS is closed, yeah!


The entrance looked at least very well designed, nice light and 2 lounge staff welcomes me inside. I confirmed that this was the first day that this lounge was open, and they confirmed. Also she advised that no boarding calls are made in the new lounge. A FIDS screen and newspaper assortment is near the entrance.
Around the corner I found a coffeemachine, and a draft for beer, as well a machine for soda’s. The latter ones were not working yet, which was a slight dissappointment. Not for me, but I mean, when you open a lounge, they’ve to make sure that everything is in working order.
Food options (breakfast) were weak as always. Just a Dutch cake (sorry, no spaces), and the usual selection of crisps and nuts. Nothing like sandwiches, or fruits, a missed chance.
Seating is well designed and large glass walls give a view on the people moving below in the terminal area. Part of the old seats are used again (the blue leather ones, previously used in the bmi/LH lounge area). I did not find an area with computers or internet facilities, which is a let down. WiFi is available (2x 30min free), by use of the KPN network. No unlimited usage here, also pretty poor.
But overall in general, the lounge has some good looks and design, a good place to spend some time.



Entrance - New Servisair/Menzies lounge in AMS (Schengen area)




Entrance – New Serviseair/Menzies lounge in AMS (Schengen area)




Lounge interior




Coffee & Tea maker




Still a weak point: the other food/drink options




I prepared this ‘breakfast’ to start my day, plus view from the new lounge



My boarding pass stated a boarding time of 10:25hrs (flight departure 10:55), so I went to my gate C04. It takes about 5 minutes walk from the lounge.



Mostly welcomed, the Boeing 717 did show up indeed. Competition in the background too!


A good crowd of people formed a line already, of course in front of the priority lane. I waited just aside, surprised by no staffs around, no informations, until we started boarding at 10:48hrs. Well, 7 minutes to go, definitely a bit of delay is expected now.
Priority passengers (read: me) were given the correct treatment and other people had to make a new queue in the correct lane. I was wished a good flight and stepped onboard. A friendly welcome by the purser, for sure. Newspapers were located on seat 01D, but only Finnish ones. I feel sorry for the Dutch passengers onboard, puzzling around with the Finnish language.



This one is for PH: No name on OH-BLP



Flight: KF832 // AMS-HEL
STD 10:55 ATD 11:02
STA 14:25 ATA 14:25
A/C: OH-BLP (Boeing 717-200)
S/N: 02F (Business class/C)


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Photo © Airwim



Onboard I seated in my standard seat, seating layout is 2-3 on the Boeing 717 and in Premium Class legroom is slightly better then more in the back of the aircraft. Premium was for rows 1-3, from 4 and further was standard Economy class. No curtain here for seperation, just a small card placed on the seat.
Legroom was ok, traytable a bit sticky on the back since some advertisement was removed. Windows were clean and offering a good view outside.



Seating on Blue1’s Boeing 717




Raining outside. SAS sending in something retro on their A319 from CPH


Meanwhile we were delaying and at 11:05hrs, just 10 minutes late, doors were closed and we were given a live safety demo in English. A few minutes later we got our pushback and startup. I found it interesting that no word of welcome, nor explanation was given about our delay. Not by the groundstaff, not the cabin crews, also not from the flightdeck. This is a bad point for KF.

The Boeing 717 was really quiet in the front, good comfort it seems. But that is with all those planes with tail-mounted engines. The cabin light flickered a bit during taxiing, and caught my attention. We taxied for quite a while, to runway 09, which is a runway which I hardly get to fly from. Runway 09 departures lead of highly populated areas, therefore not really preferred. But it seems that the weather conditions and especially the wind and approaching front with thunderstorms from the Southwest, made us using this runway.

With some traffic ahead including the daily GA A330 flight to DXB and CGK we lined up. Also we were followed by quite a few flights, Sky from Turkey, Pegasus, Cimber Sterling to CPH and SQ to SIN. Our takeoff was powerful as expected, with a few views on the the airport before flying into the low clouds.



Taxiing to runway 09 in AMS. Traffic from Turkey follows us closely




Lining up runway 09, Cimber CRJ-200 and SQ B772 in the background




Airborne and a view on AMS. Some widebodies around there…




AMS – Schiphol East // General Aviation apron and runway 04-22 visible




Amsterdam Southeast suburbs
The red cross marks the crash-site of the ELAL B747-200F on October 4, 1992 where part of the apartment building collapsed


After a while the seatbelt sign was switched off and then the flightdeck gave some route information. We would fly over CPH, then south of GOT and to HEL at 37,000 feet. Arrival was expected around schedule, despite the departure delay. Again, no reason why. But at least, they told something now.
Cabin crew also started the show, with the purser doing all passengers in the Premium Cabin. Well, that was me only, so I had a personal waiter on my behalf it seems. The somewhat older lady was really friendly to me and first offered me something to drink. Now, I just had so celebrate with some bubbles, so a sparkling wine had to do the trick (no champagne on board). It was delivered with a real smile; shame about the plastic cup though.



No champagne to celebrate, but sparkling wine to start the day with!




Compulsory legroom shot // traytable not in the best condition


A while later she returned with my (special) meal. I ordered a VLML (Vegetarian Lacto-Ovo Meal) a few days in advance by phone to their callcenter. This worked out well, and the meal was onboard today. Some fresh items here, a nice salad with goat cheese as sidedish. Coffee was offered with the meal, as well additional other drinks, so a white wine did well.



My VLML special meal presentation




Hot part of the meal – Not too much inspiration used to prepare, but OK meal




White wine comes with the meal


In the buy-on-board menu card (for Economy class) I noticed my favourite drink on sale as well, so why not having a Baileys with some coffee as well. Delivered with another smile, and the coffee in a nice cup.



Love the Baileys as I love the gimmick as well


Then we started descend to HEL already, and I had to use the lavatory during the time with seatbelt signs on already. The forward lavatory was all the time blocked by a few other passengers (there were also 2 lavatories in the back btw), but I didn’t make an issue of it. The crew had no problems with me using it shortly before landing, but it might be better to offer the forward lavatory to Premium passengers only (this is done by KLM also on European B737 flights).
Approach to a cloudy HEL was smooth, not sure if I saw all of the city, but I had some good views before we landed on runway 04L.


Approaching to HEL


Just after we landed I noticed an AY A330-300 landing on 04R, probably doing a simultaneous approach. Taxiing took a few more minutes until I arrived at our gate, no. 15 in Helsingfors, uhm Helsinki.



Welcome to Helsingfors/Helsinki


Deplane was via the forward door, using the passenger boarding bridge, I was the first person off, and thanked the crew for a great flight.



Goodbye to OH-BLP, my inbound 717. Another 717 leaving in the background


---


I had a few hours to kill in HEL according my travel plans. A meeting with P. aka FlyingFinn was scheduled, and he booked a flight to ARN later that day, just a bit later after my flight departure to OSL on KF. We agreed to meet at 16:00hrs, since P. had to work first and drive to the airport via home.



Well, this is also Blue1. The RJ-85 will leave the fleet next month. Titles are removed already so it seems for this one


I walked up and down the terminal, watched the crowds of Japanese travellers for the AY flights to NRT, KIX and NGO, visited some shops to watch the beautiful Ittala Bird-collection until I suddenly noticed a single red line on the FIDS.
Of course, luck was not with me, exactly my onward flight to OSL was showing a delay (already) of nearly 1 hour. And the risk of becoming more, of course.



OMG… that’s my flight!


I wasn’t amused at all now, since my connection in OSL (to my KLM flight, on a seperate ticket) was 1h05min only, and with this delay on my KF flight, basically unable to make. Well, I advised P. about the situation and went to the SK/KF transfer desk near gate 15. Unfortunately the desk was closed, but fortunately a KF groundstaff just came out of the nearby office. She asked me where I was looking for, really friendly and pro-active approach. To her, Heidi was her name, I explained my situation and she told me to wait for a minute. She went back in the office, not much later returning with information that it’s not KF responsibility that I would make a misconnection in OSL. Of course, she was completely right in her answer, I knew that very well. But I replied that I was travelling in Business Class, on which she immediately said; oh wait… let me see again for you. Please wait here.
A few minutes later a male agent came out of the office and told me that she’s working on the issue for me. Really friendly approach also here.
Well, after some time she came back with my boarding pass and noted down 2 flightnumbers; SK705 to Stockholm first, and then transfer to SK885 to Oslo she said. Please hurry, the Stockholm flight is boarding. You’ll get the boading passes at the gate!

At this moment, P. was arriving at the security checkpoint, so I decided to pickup my boarding pass. Really good to see them rebooking me on SAS Businessclass to ARN, and Premium Economy to OSL, with both window seats. Only downside was not to meet with P., so I told the lady that I would be back in a minute for boarding and met with P. at the security checkpoint near gate 13. Quickly I handed some Dutch sweet and minty souvenirs to him and we discussed the current situation. We arrived both at my gate, and I realized that I would fly to ARN on a Boeing 737-600! Well, a new type for me, definitely welcome today also. So, it seems that it would be my lucky day… We said farewell and promised to fix another meet soon, which is meanwhile set already in due time.



OY-KKS, a SAS Boeing 737-600 gets ready for my flight to ARN


Flight: SK705 // HEL-ARN
STD 16:25 ATD 16:20
STA 16:25 ATA 16:27
A/C: OY-KKS (Boeing 737-600)
S/N: 03F (Business class/C)


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Photo © Mats Salder



I walked down the jetbridge and made a picture at the door entrance, immediately approached by the male purser, really friendly guy! He asked why I was making the picture, and I told him that I like those door-signs on SAS aircraft, as well I told him about the rebooking from my delayed KF flight. Well, such a friendly guy he was, he wished me a good flight and I took my seat on row 03F. The middle seat remains free for personal use, a nice white/black cushion is here for my comfort as well.
Legroom was ok on this Danish registered 737-600. Load in businessclass were 3 including me, the other seats in row 3 (and 4 remain empty).



Legroom/Cabin for Business Class on the SAS 737-600




Legroom on OY-KKS, the SAS 737-600


A live safety demo was performed by the crew, and the cabin was checked.

With not a full load on this short afternoon hop to Sweden they managed to pushback early. A wise decision, because we had to queue quite a bit on the taxiway leading to the runway. Actually it looked almost like an airport in the USA. We took off about 20 minutes after our pushback, is this usual at HEL? The climb was nice, good views outside, I really enjoyed the ride on this little 737NG.



A long queue for takeoff here in HEL. Are we in the USA?




Lining up runway 04R in HEL for departure to ARN




Airborne! Good view on HEL as well…




Great views during cruise!


As soon as the seatbelt sign switched off, the crew came in action again. Business Class was served by the friendly purser here, offering a plate with roastbeef on a sandwich. I was so free to decline on this since roastbeef isn’t exactly my choice, but was immediately offered a seafood option. Well, in that case! A seafood ‘in a box’ was brought to me, with lots of fresh shrimps and some kind of couscous. Sparking wine was asked for to drink, but this was a real champagne on SAS. Really nice, and delicious fresh food here!
Meanwhile I had a busy flight, enjoying the meal, but also enjoying my views outside. Great flying weather today and the red engine on this 737 is giving great contrast to the pictures!
A few minutes later also coffee was served.



My meal in Business Class on SAS HEL-ARN (


During the flight information was giving to all passengers with transit flights. Also my next gate info was provided for; gate 1. We would arrive on gate 10.
The crew cleared up all the trash again and the purser came to sit on 03D and asked if my pictures turned out well. I showed him some of the pics, and he showed really interest in it.
I decided to double confirm if I was on a Boeing 737-600, but then he said, that this was actually both a 737-600 and a 737-700. Well, I replied it either one of them, but he confirmed again this was both types. How funny, since the safety card is also for both types.
I didn’t mind, and don’t discuss either about this, since we had a good conversation for a while and was almost sure that it OY-KKS was indeed a -600 type.



Good flying conditions over the Baltic Sea




Ferry port of Kapeliskär in Sweden




Approaching to ARN




Beautiful weather conditions on approach


We approached ARN from the South, beautiful weather also in this part of Sweden, landing was on the concrete of runway 01L at 16:25, block-in just a few minutes later.



Arlanda landing




OY-KKS at the gate in ARN, with a company B737-800 leaving


So, the early departure did not resulted in an early arrival, caused by the traffic situation in HEL. No problem though, I had around 1 hour to kill at this airport. I thanked the purser for his great service and went my way to the SAS Business Lounge.

---


I was greeted by a younger male agent and welcomed to the lounge. It’s not a big lounge here in ARN, but definitely does the trick to offer some comfort and free WiFi. Children can be dropped behind a wooden wall at the playground and I was able to check out some food options here, containing some pasta salad with garlic, various kind of bread and Swedish crackers, fresh fruit, some nibbles and crisps with blackpepper taste. Draft beer or wine, as well rose wine (thanks!, really nice and not common in lounges).
I took my seat and had some chat with P., who was lounging in HEL and tried to work on his notebook. Also I was informing him that OY-KKS (my plane inbound) was going back to HEL and operating on his flight to ARN later that day.



SAS lounge ARN interior




SAS lounge ARN – coffee machine




SAS lounge ARN – Food options




SAS lounge ARN – more food options




I prepared this for myself, a healthy meal with good wine


But then, the FIDS showed some red colour here, so I checked it out and got really mad to see that my next flight, SK885 to OSL with a departure time of 17:30hrs, got “new info 1730” on the screen. No way that this happens to me, new info means delay. I went to the counter and informed about the status. While the agent was checking the system, I noticed the delay code was set to indefinite delay, while the agent told me that my aircraft (Boeing 737-800 LN-RPR according the system) was having technical trouble and still on the ground in OSL. Well, my knowledge told me that the flightime to ARN would be 1 hours, a turnaround of 30 minutes at least, back to OSL another 1 hour… plus possible slot or new technical troubles in ARN… definitely not good this information. Let’s see if there is another possible flight to OSL on SAS, but also this is not the case. For sure my connection in Oslo was gone and I wouldn’t make it on the KLM flight to AMS. What can I do now?



Not happy at all when I see this information…


I thought about my options; last minute ticketing on various airlines, DY from OSL the next day for 210 Euro, FR from NYO to EIN, also the next day for 120 Euro’s. SAS would be possible even this night for 300 Euro’s oneway via CPH, actually not too bad if you think about it. But how about KLM? There was a Boeing 737-900 (PH-BXT) at gate 14 at this moment, so I go there to consult the staff if they can accept me on the flight, first try to rebook my OSL-AMS ticket on this one, but it turned out to be too late for this flight.
But a phonecall to the KLM/AF ticketcounter was made and they told me to go to their desk.

So, I went to arrivals and immigration, back up again to the departure hall and checked KLM/AF. The very friendly staff at the desk was expecting me already. She told that she called OSL to offload me from their flight. Also she informed that rebooking was not possible on my economy class ticket, so I decided to burn some of my Flying Blue miles on a oneway ARN-AMS flight later that night. The transaction was quickly fixed and signed for, taxes paid by my Amex, and also checked in here. I was given a seat in the forward rows of economy, as wished for, seat next to me would be kept empty she promised me. Good service here, good last minute decisions and assistance, and I went through the security checkpoint again. I went back to the SAS lounge to have some more wine and bites.
Meanwhile the original ARN-OSL flight had “new info 1830” on the screens, it seems to become later and later for this flight. I made a wise decision here.

Around 18:10hrs, I noticed indeed LN-RPR arriving at gate 1, and watched the turnaround. When they almost finished I went to the counter in the lounge to cancel my check-in on that flight since I would work on another solution. They did that for me and I took my seat again, knowing that I would fly home later that night. Eventually the SK flight to OSL left at 18:40hrs.



LN-RPR finally arrived at ARN


Meanwhile P. was also on the way from HEL to ARN on the B736, cruising at 37,000 feet, quite high for such a short flight. He would arrive near my gate for the KLM flight to AMS, so I decided to wait for him and organize a spontaneous 2nd a.net meet that day.



KLM’s B737-800 PH-BXD also arrived


So, me standing by at gate 12 for my flight, and P. visible from a distance already, we had a bit more talk about the day. His flight on the 736 was a good one as well, with the same great crew as I had. We checked the FIDS and P. was surprised that his later BT flight was already announcing ‘go to gate’, usually not the case he said. So, I wished him goodbye again and went onboard, while P. had to deal with some people in the lounge to get some rebooking done for himself as well… What was around that day to mess up our travel plans?!

Flight: KL1118 // ARN-AMS
STD 20:00 ATD 20:04
STA 22:00 ATA 22:10
A/C: PH-BXD (Boeing 737-800/WL)
S/N: 07A (Economy class/Y)


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Click here for bigger photo!

Photo © Mats Salder




Once arriving at doorside of my KLM Boeing 737-800, which was surprisingly a new registration for my personal log (yeah), I was welcomed by the crew. Really friendly, and at my row the person in the aisle seat had to give way to me, to get in my window seat. My neighbour was a friendly American guy, he slept most of the flight. He was ok with my backbag under the middle seat as well. Did you know that a small IFE box is located under seats A and F on the KLM 737-800’s? But there is no IFE (so far). Legroom is very good here, the slimline seats are giving good comfort also.



Legroom on KLM’s 737-800 plus the IFE box


Boarding finished just in time, and the cockpit with captain Engel was on the speaker to say a word of welcome, and that we would be having pushback soon.



Onboard with KLM, prior pushback at ARN


A safety demo was given live, and cabin well checked for handluggage items. The crew was a bit in good mood tonight and definitely on their way home it seems. They had good interaction with the passengers at all times.

Taxiing was relatively short, to runway 08, and I looked to the right to see the BT aircraft which was operating on P.’s flight to RIX. But I didn’t see it at a gate, so apparently something was not right on his flight as well.



Lining up runway 08 in the last light of the day…



Takeoff was performed with a clearly derated thrust on the engines, we calmly took off and climbed in the evening sky, nicely lit by the setting sun. After a while another good and last view on ARN but now from higher levels, before cruising into the skies which got more and more dark when the sun was almost gone.



Another view on ARN, this time from above




… and climbing to higher altitudes on my way to AMS


Service on this flight was a sandwich pack, so called ‘Trattoria’ with this time 1 sandwich with Cheese, the other with veal. Hmm, bit of strange choice I think, but I wasn’t really hungry anymore after the lounge visit. I got myself the tasty white wine, and some water.



Sandwich service & good tasty wine


Meanwhile we got information from captain Engel again, that we would fly via NRK, MMX, towards GRQ and then to AMS. The standard routing from ARN to AMS. He also confirmed that landing would be just on our scheduled arrival time, but depending on landing runway, and taxitime, the arrival on the gate would be with a few minutes delay, he said.

During the remaining cruise on ths flight, another service was given, being the coffee/tea and caramel cookies. I had a coffee and 2 of the little cookies, since I love them!



Coffee and cookies, always really welcome


I noticed our descend rather quick again and tried to see anything outside under the dark skies, but it was difficult to recognize something on the ground. Cabin was made up for landing and we eventuelly landed on runway 18R (of course), meaning a rather long taxiing to the gate was followed. This resulted in 10 minutes delay on block-in at our gate C08.

I was off rather quick, and thanked the crew for a good flight, wished them a goodnight, when I stepped off the plane. The crew said back “yes, you too goodnight!”. Well, in Dutch of course, but so easy-going people on KLM usually.

With handluggage as my only companion that day, there was no need to wait in the arrival hall/baggage belts, so I was outside in less then 10 minutes to be picked up by my partner for a 10 minute drive home.

So, that was another day with some serious flying. Not the best day to be honest, but it seems to happen once in a while when doing such daytrips on several tickets.
It’s good to save up some airline mileage as a backup, unless you won’t bother to spend the night or buy a new ticket for usually rather high fares. For me, the solutions I made to fly home on KLM from ARN was the best possible way to do it.

About Blue1 and the 717; a good company although some items that needs attention. E.g., I couldn’t find information about the possibility to order special meals on them, even not for their Premium Class. By calling their service center, I found out that it was of course possible. The meal was onboard as well, so good result!
In AMS prior departure, the inbound flight arrived ahead of schedule. Somehow boarding time targets weren’t met and we were facing a delay on departure. Nobody on the ground or on board ever made some announcement or gave information. This is just poor performance.
Service onboard KF in their Premium Cabin is really good, I got a lot of attention from the crew who tried to give me even more drinks, which is really friendly of course. She was really looking after me.
The in HEL, a delay occurs to OSL, usually nothing serious, but notorious on KF it seems. I worried about my remaining of the trip and after explanation to groundstaff, KF accepted to rebook me on SK flight. Another bonus point for them.

About SAS I can only be positive as well, despite only a short flight on them from HEL to ARN in Business Class, the crew was outstanding here, the meal was just perfectly fresh and a nice drink. Nothing more needed.
SAS ruined the daytrip by having a delay on the B738 which was doing my flight. Information on the FIDS was updated regularly, but for detailed information I had to check with loungestaff, which was fine. They were glad to assist, but couldn’t do much in my case.

KLM was flexible enough to accept my booking on short notice prior the flight, using mileage and brought me home. I had a pleasant flight on them once again.

Thank you for reading, and I hope that it gives a good idea how such trips can suddenly become a bit of ‘nightmare’. Make sure to know possible rescue solutions just in case these things happen also to you.
Your feedback is appreciated of course, and always answered.

Regards
Eric


"The whole world steps aside for the man who knows where he is going"
33 replies: All unread, showing first 25:
 
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3311 posts, RR: 12
Reply 1, posted (3 years 1 month 3 weeks 2 days 12 hours ago) and read 10043 times:

Hmmm, quite an advenutours day for you. Lucky you were able to rebook at the last minute, and weren't stranded in ARN or OSL.

Quoting airbuseric (Thread starter):
Raining outside. SAS sending in something retro on their A319 from CPH

I saw that plane in GOT last week.

Quoting airbuseric (Thread starter):
Well, after some time she came back with my boarding pass and noted down 2 flightnumbers; SK705 to Stockholm first, and then transfer to SK885 to Oslo she said. Please hurry, the Stockholm flight is boarding. You’ll get the boading passes at the gate!

Nice efficient service in ARN. Shame that the service seemingly wasn't available for Y class pax.



http://my.flightmemory.com/shefgab Upcoming flights:LCY-ARN-AMS-LGW,STN-OTP-AMS-YUL,YQB-JFK-LAX-DUS-STN,LGW-DXB-BKK-HKG-
User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8561 posts, RR: 54
Reply 2, posted (3 years 1 month 3 weeks 2 days 12 hours ago) and read 9926 times:
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Hey Eric,

Seems like this was quite a day, good for you you had some flexibility offered by the ground staffs, would have been a bad day otherwise, and expensive!

What's with KF & SK with these plastic cups in their premium cabins, very poor.

All in all, despite the excitement looks like a good day, new planes, new registrations and a few lounge visits, nice!

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlinedeltamartin From Sweden, joined Dec 2010, 1061 posts, RR: 7
Reply 3, posted (3 years 1 month 3 weeks 2 days 11 hours ago) and read 9838 times:

Hi Eric!

Another nice tripreport which I fully enjoyed reading.

OY-KKS is in my log too, with two flights on Ramveig Viking. And indeed it is a -600.

Quoting airbuseric (Thread starter):
Airborne! Good view on HEL as well…

Nice picture!

Quoting airbuseric (Thread starter):
Ferry port of Kapeliskär in Sweden

That's very close to my parents summerhouse, located only 7 kilometers away. There's a monument located at the port, to honor those killed in the Estonia ship disaster.

Martin

[Edited 2011-08-31 12:51:18]

User currently offlineFLIEGER67 From UK - England, joined Sep 2003, 5173 posts, RR: 55
Reply 4, posted (3 years 1 month 3 weeks 2 days 11 hours ago) and read 9825 times:

Hoi, Eric,

what a day. You never know what happens, but you´ve made definitely the best of it.
Shorty meetings, twice, well done.

Really good to see that there are open seats and KL accept you on short notice, good customer service also by KF to rebook on SK.

Congrats to the 736, not that easy for us to fly on.

Thanx for the good read and high quality pictures.

Greetings,
Markus(FLIEGER67)



Next: London City connections!.
User currently offlineakhmad From Netherlands, joined Sep 2005, 2486 posts, RR: 53
Reply 5, posted (3 years 1 month 3 weeks 2 days 11 hours ago) and read 9822 times:

Hi Eric,

That is what I call a thrilling daytrip to Scandinavia with one delay after another. Good to know how well you got attended to in the situation. Kudos to Heidi and her SK colleague.

Quoting airbuseric (Thread starter):
staff was looking to my boarding pass without interest before letting me through. Then I just put the boarding pass back in my passport and jacket, when another security staff is asking for it. I told her that her collegue just checked it. She insisted to do it herself again.

I cannot figure out why security officials have always had it in for you.

Quoting airbuseric (Thread starter):
Just a Dutch cake (sorry, no spaces),

Are you sure?  


Quoting airbuseric (Thread starter):
But overall in general, the lounge has some good looks and design, a good place to spend some time

What a great improvement! Could they have noticed your remarks about the former lounge on A.net?

Quoting airbuseric (Thread starter):
including the daily GA A330 flight to DXB and CGK

No picture of her?

Quoting airbuseric (Thread starter):
The red cross marks the crash-site of the ELAL B747-200F on October 4, 1992 where part of the apartment building collapsed

Sad history!

Quoting airbuseric (Thread starter):
Love the Baileys as I love the gimmick as well

Eric and his Baileys!  


Quoting airbuseric (Thread starter):
My VLML special meal presentation

How sweet! Especially for you, the one and only KF Premium passenger!

Quoting airbuseric (Thread starter):
But I replied that I was travelling in Business Class, on which she immediately said; oh wait… let me see again for you. Please wait here.

Business Class was again the magic word, just like my experience with Qatar last year.

Quoting airbuseric (Thread starter):
Also I was informing him that OY-KKS (my plane inbound) was going back to HEL and operating on his flight to ARN later that day.

What a nice coincidence!

Quoting airbuseric (Thread starter):
So, me standing by at gate 12 for my flight, and P. visible from a distance already, we had a bit more talk about the day.

Great that you managed to catch up with P. again further up your journey.

Quoting airbuseric (Thread starter):
What was around that day to mess up our travel plans?!

Now, I understand what your message was all about!


Very entertaining midweek read. Thank you for sharing.

Best wishes,
Suryo



Friends forever
User currently offlineFlyingFinn76 From Finland, joined Jun 2009, 1706 posts, RR: 30
Reply 6, posted (3 years 1 month 3 weeks 2 days 10 hours ago) and read 9805 times:

Hi Eric,

Good to see this report up, very much enjoyed reading it! That indeed was quite an adventurous day - delays and more delays. Shame about our lounge meeting not working, but at least we had two meets that day!   Good for you that you still managed to get home with the Flying Dutchman (and good for me managing to get home a couple of hours earlier than I thought I would be - my biz trip the next morning certainly appreciated that!).

Congrats on unexpectedly scoring the 736 as well, SAS seems to be good in recent times!

Quoting AirbusEric (Thread starter):
She insisted to do it herself again. Well, a useless job she did imho…

What is it with you and security at Schiphol?

Quoting AirbusEric (Thread starter):
But overall in general, the lounge has some good looks and design, a good place to spend some time.

Looks very nice! Definitely an improvement over the old Menzies and the Servisair (not that I've been to the latter, but judging from your earlier pictures) lounges! I think I need to visit there soon to see for myself.

Quoting AirbusEric (Thread starter):
I feel sorry for the Dutch passengers onboard, puzzling around with the Finnish language.

Hey, it's easy as 1-2-3. I speak it like a native!

Quoting AirbusEric (Thread starter):
This one is for PH: No name on OH-BLP

Yeah. The names are actually names for the color scheme of the Flowing paint job and since this bird is in *A colors there's no name. They could've christened her Star Alliance or something though!

Quoting AirbusEric (Thread starter):
Not by the groundstaff, not the cabin crews, also not from the flightdeck. This is a bad point for KF.

Very bad, I agree with you. It depends on the cockpit crew on duty, but quite a few Finnish crews are notoriously quiet up there, just like the stereotypical Finn is! For this I've always found the British, American and German (but often only im Deutsch) cabin crews to be the most verbose.

Quoting AirbusEric (Thread starter):
The red cross marks the crash-site of the ELAL B747-200F on October 4, 1992 where part of the apartment building collapsed

Hey, my Dutch friend (who now lives in Finland) lived just around the corner, you can actually see his former place in that picture just a stone's throw away from the Gasperplats metro station. One evening we went for a walk to the site of that building.

Quoting AirbusEric (Thread starter):
My VLML special meal presentation

Looks good and quite substantial! Well done!

Quoting AirbusEric (Thread starter):
, so why not having a Baileys with some coffee as well. Delivered with another smile, and the coffee in a nice cup.

Have you ever tried pouring in the Bailey's? I.e. to use it like milk with the coffee. I don't put milk in my coffee but sometimes I do Bailey's - it's great!

Quoting AirbusEric (Thread starter):
Taxiing took a few more minutes until I arrived at our gate, no. 15 in Helsingfors, uhm Helsinki.

Yeah, 04L (for landings) or 22R (for take offs) is the Polderbaan of HEL.

Quoting AirbusEric (Thread starter):
But I replied that I was travelling in Business Class, on which she immediately said; oh wait… let me see again for you. Please wait here.

Hmm, interesting how the tone changes. But good it worked out for you! I wonder if a Gold card holder traveling in economy would've received the same treatment after pointing out ones status...

Quoting AirbusEric (Thread starter):
Quickly I handed some Dutch sweet and minty souvenirs to him

Thanks!

Quoting AirbusEric (Thread starter):
We said farewell and promised to fix another meet soon, which is meanwhile set already in due time.

Oh yes, far sooner than we thought...!

Quoting AirbusEric (Thread starter):
Actually it looked almost like an airport in the USA. We took off about 20 minutes after our pushback, is this usual at HEL?

Nope, not really. It's been a while since I've departed around 1600 which I guess is pretty much the busiest time there. Usually departures are on 22R and since it is so far away taxiing there takes some time anyway so being in a queue is not as obvious as here.

Quoting AirbusEric (Thread starter):
My meal in Business Class on SAS HEL-ARN (

Now that looks good, especially considering it is the meal from Economy Extra!

Quoting AirbusEric (Thread starter):
but then he said, that this was actually both a 737-600 and a 737-700.

 Wow!
Quoting AirbusEric (Thread starter):
It’s not a big lounge here in ARN, but definitely does the trick to offer some comfort and free WiFi.

Interesting, they had the Business lounge side open earlier. When I got there it was closed and all the pax were directed to the Scandinavian Lounge side, which is much larger (and surprisingly crowded that evening as well).

Quoting AirbusEric (Thread starter):
SAS lounge ARN – more food options

Well, the Scandinavian side had exactly the same food options, only difference was some better quality booze.

Quoting AirbusEric (Thread starter):
So, me standing by at gate 12 for my flight, and P. visible from a distance already, we had a bit more talk about the day. His flight on the 736 was a good one as well, with the same great crew as I had.

Yep, very nice having the unexpected second meeting of the day, albeit quite hurried once again...

Quoting AirbusEric (Thread starter):
We checked the FIDS and P. was surprised that his later BT flight was already announcing ‘go to gate’, usually not the case he said.

Well, I soon found out the reason - they wanted everyone there to inform about a lengthy delay...

Quoting AirbusEric (Thread starter):
So, I wished him goodbye again and went onboard, while P. had to deal with some people in the lounge to get some rebooking done for himself as well… What was around that day to mess up our travel plans?!

Yeah, it definitely wasn't a very good day for traveling. But yeah, I ended up as the winner here - a flight home on KF Premium class way earlier than I was supposed to be, nice.

Quoting AirbusEric (Thread starter):
captain Engel

Did he fly like an angel?

Quoting AirbusEric (Thread starter):
Service onboard KF in their Premium Cabin is really good, I got a lot of attention from the crew who tried to give me even more drinks, which is really friendly of course. She was really looking after me.


Yep, KF Premium is a very good concept IMHO, especially with the decent-priced Optiontown upgrades. And their crews tend to be very friendly, just a shame about the company being so clueless in their overall strategy.


User currently offlineLH4116 From Sweden, joined Aug 2007, 1714 posts, RR: 18
Reply 7, posted (3 years 1 month 3 weeks 2 days 10 hours ago) and read 9785 times:

Hey Eric, fantastic report!

Quoting airbuseric (Thread starter):
A part of Scandinavia escorts you through a limitless sky

Ah, my favorite SAS "poem". Much better then the ones about snowflakes  .

Quoting airbuseric (Thread starter):
Booking was done as oneway from AMS to OSL via HEL on Blue1,

That's quite an interesting de-tour. Was this booked on the same ticket, or on two separate ones?

Quoting airbuseric (Thread starter):
The Blue1 flights were upgraded to Premium Class.

So it seems Optiontown does work after all! And of course you enjoyed the extra mileage?

Quoting airbuseric (Thread starter):
The entrance looked at least very well designed, nice light and 2 lounge staff welcomes me inside. I confirmed that this was the first day that this lounge was open, and they confirmed.

Must say the new lounge looks really great, very "Macbook" inspired with the white and all.

Quoting airbuseric (Thread starter):
Part of the old seats are used again (the blue leather ones, previously used in the bmi/LH lounge area).

This I don't see a point for. Why use the old seats in a brand new lounge, it's the same as putting old work out tires on your factory new car. Did they at least fit in the new lounge?

Quoting airbuseric (Thread starter):
Coffee & Tea maker

... And the coffee maker is the same old. Bad they didn't bother upgrading it to a proper one, then again this is what to expect from these freebie Diner's lounges... Oh wait Diner's don't accept Lounge Access in Holland (yet) .

Quoting airbuseric (Thread starter):
Cabin crew also started the show,

Ah, a common expression used to describe the crew efforts on KF.  .

Quoting airbuseric (Thread starter):
No champagne to celebrate, but sparkling wine to start the day with!

Interesting, at least they made it look very fancy with the folded napkin and all.

Quoting airbuseric (Thread starter):
Hot part of the meal – Not too much inspiration used to prepare, but OK meal

Looks quite nice, although the main course seems like it's a standard Y meal.

Quoting airbuseric (Thread starter):
Love the Baileys as I love the gimmick as well

A nice combo indeed! Did you ask for seconds on the Bailey's?

Quoting airbuseric (Thread starter):
and the coffee in a nice cup.

Wonder who this man is...

Quoting airbuseric (Thread starter):
I knew that very well. But I replied that I was travelling in Business Class, on which she immediately said; oh wait… let me see again for you. Please wait here.

Now that's great service, treating business pax as they should be treated. Nice also that Optiontown upgrades the booking class as well, i.e good for that extra treatment.

Quoting airbuseric (Thread starter):
The middle seat remains free for personal use, a nice white/black cushion is here for my comfort as well.

Yes the Marimekko pillows, really love the design and it's a great classy touch on SAS Business & Economy Extra.

Quoting airbuseric (Thread starter):
As soon as the seatbelt sign switched off, the crew came in action again. Business Class was served by the friendly purser here, offering a plate with roastbeef on a sandwich.

Interesting, so the roastbeef was served on a proper tray with real tableware and all?

Quoting airbuseric (Thread starter):
Well, in that case! A seafood ‘in a box’ was brought to me, with lots of fresh shrimps and some kind of couscous.

Suppose that meal must've been taken from Economy Extra. Looks really good actually. Just a bit sad that SAS have decided on ditching their innovative plastic box in favour for the flimsy paper one, same as offered on the rubbish X2000.

Quoting airbuseric (Thread starter):
Sparking wine was asked for to drink, but this was a real champagne on SAS.

Proper champagne indeed! Also it's for sale in Y. Nice that SAS still tend to keep some premium touch to their C and Y+ products... Perhaps that too explains why they're so reluctant to offering cash upgrades or lower booking classes on shorter routes in Business.

Quoting airbuseric (Thread starter):
SAS lounge ARN interior

Looks nicer then my last visit, also less crowded which is nice. How were the drinks options, i.e did they offer Bailey's & Cointreau, also some finer wines. Or perhaps they've been put back to the Scandinavia Lounge? When all pax were forced to use the Business Lounge, they brought over the finer drinks in favour for the *Golds.

Quoting airbuseric (Thread starter):
SAS lounge ARN – more food options

Food doesn't seem to have changed, exact same offerings. That smoked pork loin isn't good at all.

Quoting airbuseric (Thread starter):
I thought about my options; last minute ticketing on various airlines, DY from OSL the next day for 210 Euro, FR from NYO to EIN, also the next day for 120 Euro’s. SAS would be possible even this night for 300 Euro’s oneway via CPH, actually not too bad if you think about it.

Or you could've purchased a SAS last minute ticket. Doubt they'd question your age since it doesn't say anything on neither the ticket or BP.

Quoting airbuseric (Thread starter):
I went to the counter in the lounge to cancel my check-in on that flight since I would work on another solution.

So they can cancel check-in direct from the lounge, didn't know that!

Quoting airbuseric (Thread starter):
Lining up runway 08 in the last light of the day…

Great shot!  .

Quoting airbuseric (Thread starter):
Takeoff was performed with a clearly derated thrust on the engines,

Seems like a common procedure on AF-KLM flights these days.

Quoting airbuseric (Thread starter):
Service on this flight was a sandwich pack, so called ‘Trattoria’ with this time 1 sandwich with Cheese, the other with veal.

The new sandwiches look very nice, more substantial then the old ones. Also veal is a pretty nice meat, surprised they'd serve it in Economy.

Quoting airbuseric (Thread starter):
During the remaining cruise on ths flight, another service was given, being the coffee/tea and caramel cookies. I had a coffee and 2 of the little cookies, since I love them!

And that brings us back to the question, did you have to request the coffee or did they serve it to you without asking? Suppose that also depends on whether you had seconds on the wine or not.

Anyways, your day seemed like a rollercoaster to me with its ups and downs. You getting to fly the (much anticipated!?) B736, and experiencing SAS's Lounge facilities at ARN is a good thing, but too bad you suffered from two delays, missed your flight from OSL and didn't get a proper meed with P would count as the downs, and not to mention the FB miles you lost. Have you applied for travel insurance yet?

Thanks for sharing!
//Jonas



SAS Plus is Business Class made faux!
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 8, posted (3 years 1 month 3 weeks 2 days 9 hours ago) and read 9672 times:

Hi Eric

Interesting report, thanks for sharing it. Seems like bad luck really hit you that day, but at least you got a 736.
It seems ike KF and KL did good in handeling the situation.
KF and SK seem to have a pretty nice J product as well.


Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offline767747 From United States of America, joined Jan 2005, 1951 posts, RR: 24
Reply 9, posted (3 years 1 month 3 weeks 2 days 4 hours ago) and read 9497 times:
Support Airliners.net - become a First Class Member!

Another good report, Eric!

High quality photos as usual; looks like you had some nice flights with Blue1 and SAS. The SAS livery looks really good on the 737; I like the shots from in-flight with the engines glistening in their orange color. Very cool!

Thanks for sharing!

Matthew


User currently offlineFlyingFinn76 From Finland, joined Jun 2009, 1706 posts, RR: 30
Reply 10, posted (3 years 1 month 3 weeks 2 days 4 hours ago) and read 9497 times:

Quoting airbuseric (Thread starter):
Compulsory legroom shot // traytable not in the best condition

Are you sure? I think you have a misplaced photo again...  


User currently offlineSultanils From Belgium, joined Mar 2010, 1744 posts, RR: 30
Reply 11, posted (3 years 1 month 3 weeks 2 days ago) and read 9404 times:
Support Airliners.net - become a First Class Member!

Hi Eric!

Quite an intriguing and exciting day of flying, don't you just hate it when things go wrong (I do!)? Well, that goes with this kind of travel on separate tickets, there's always a risk involved. Good to see your 'I'm in business' quote opened some doors, I think that would never ever happen to me, I always travel on the cheapest of tickets   I hope you still managed to enjoy this stressful day of cancellations and rebookings.

Quoting airbuseric (Thread starter):
Reason for this trip was to fly another time on a Boeing 717

That's a reason enough!

Quoting airbuseric (Thread starter):
The Blue1 flights were upgraded to Premium Class.

You did this yourself or were you upgraded?

Quoting airbuseric (Thread starter):
on advise 02F

Let me guess who advised you on this one   

Quoting airbuseric (Thread starter):
sorry, no spaces

Pun intended  

Quoting airbuseric (Thread starter):
The Boeing 717 was really quiet in the front, good comfort it seems.

Same experience here some weeks ago, but you were even more in front (I was in row 9)

Quoting airbuseric (Thread starter):
Airborne and a view on AMS. Some widebodies around there…

Great overview shot!

Quoting airbuseric (Thread starter):
The red cross marks the crash-site of the ELAL B747-200F on October 4, 1992 where part of the apartment building collapsed

That was a very sad day in (Dutch) aviation history... Nice to see the exact location.

Quoting airbuseric (Thread starter):
Airborne! Good view on HEL as well…

Good shot!

Quoting airbuseric (Thread starter):
The crew cleared up all the trash again and the purser came to sit on 03D and asked if my pictures turned out well. I showed him some of the pics, and he showed really interest in it.

Very nice of him to show some interest.

Quoting airbuseric (Thread starter):
and was almost sure that it OY-KKS was indeed a -600 type.

You know: the customer is ALWAYS right  

Quoting airbuseric (Thread starter):
No way that this happens to me, new info means delay.

Oh no, not again...

Quoting airbuseric (Thread starter):
He would arrive near my gate for the KLM flight to AMS, so I decided to wait for him and organize a spontaneous 2nd a.net meet that day

2 meets in one day, great!

Quoting airbuseric (Thread starter):
Service onboard KF in their Premium Cabin is really good, I got a lot of attention from the crew who tried to give me even more drinks, which is really friendly of course.

Really proactive  



   Sultanils



In thrust we trust.
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4273 posts, RR: 51
Reply 12, posted (3 years 1 month 3 weeks 1 day 22 hours ago) and read 9332 times:

Quoting FlyingFinn76 (Reply 10):
Are you sure? I think you have a misplaced photo again...

Well indeed, here's something wrong. First the picture of legroom on Blue1's Boeing 717:



Compulsory legroom shot // traytable not in the best condition



"The whole world steps aside for the man who knows where he is going"
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4273 posts, RR: 51
Reply 13, posted (3 years 1 month 3 weeks 1 day 22 hours ago) and read 9312 times:

Hi guys! So many replies already. Thanks for that  
Quoting gabrielchew (Reply 1):
Nice efficient service in ARN. Shame that the service seemingly wasn't available for Y class pax.

In HEL this was, but indeed you're right. But on the other hand, delay was just 'regular' with about 1 hour. It's nothing really serious, but for me it would mess up the travelplans later that day.
This is for an airline no reason to start rebooking, and if they do, probably only for Business Class and Gold or higher cardholders. The lady was fully right. My connection on a seperate ticket is not KF's business and not their responsibility.

Quoting ba319-131 (Reply 2):
Seems like this was quite a day, good for you you had some flexibility offered by the ground staffs, would have been a bad day otherwise, and expensive!

Indeed, such delays can be quite expensive during these days.

Quoting ba319-131 (Reply 2):
What's with KF & SK with these plastic cups in their premium cabins, very poor.

Also my opinion, and I was surprised to see this.

Quoting deltamartin (Reply 3):
Another nice tripreport which I fully enjoyed reading.

Thank you.

Quoting deltamartin (Reply 3):
OY-KKS is in my log too, with two flights on Ramveig Viking. And indeed it is a -600.

Well travelled aircraft so it seems

Quoting deltamartin (Reply 3):
There's a monument located at the port, to honor those killed in the Estonia ship disaster.

Thanks for this information. Good to know. I still remember hearing the bad news when that disaster happened

Quoting FLIEGER67 (Reply 4):
what a day. You never know what happens, but you´ve made definitely the best of it.
Shorty meetings, twice, well done.

Danke Markus!

Quoting FLIEGER67 (Reply 4):
Really good to see that there are open seats and KL accept you on short notice, good customer service also by KF to rebook on SK.

Indeed. Airline staff did all a good job that day, good to see also in this case.

Quoting akhmad (Reply 5):
That is what I call a thrilling daytrip to Scandinavia with one delay after another. Good to know how well you got attended to in the situation. Kudos to Heidi and her SK colleague.

Indeed, well handled by all airline staff that day, they couldn't have done more for me.

Quoting akhmad (Reply 5):
What a great improvement! Could they have noticed your remarks about the former lounge on A.net?

Haha... maybe indeed. But I guess the construction work and plan for the new lounge must have been started already in June? Such decisions are usually not made on short notice, especially not at the airport side  
Quoting akhmad (Reply 5):
Business Class was again the magic word, just like my experience with Qatar last year.

That's also a difference between 'classes' indeed.

....



"The whole world steps aside for the man who knows where he is going"
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4273 posts, RR: 51
Reply 14, posted (3 years 1 month 3 weeks 1 day 21 hours ago) and read 9279 times:

...

Quoting FlyingFinn76 (Reply 6):
Good to see this report up, very much enjoyed reading it!

Thank you.

Quoting FlyingFinn76 (Reply 6):
Shame about our lounge meeting not working, but at least we had two meets that day!

Get 2, Pay 1. That's good business these days  
Quoting FlyingFinn76 (Reply 6):
Congrats on unexpectedly scoring the 736 as well, SAS seems to be good in recent times!

You know, I have no problems of whatever kind with SAS and their product. You can get on interesting aircraft and the base product of the airline is a very solid one.

Quoting FlyingFinn76 (Reply 6):
What is it with you and security at Schiphol?

Well, nothing. It seems quite standard here. Also good experiences will be mentioned, like on my recent flights to BCN.

Quoting FlyingFinn76 (Reply 6):
Looks very nice! Definitely an improvement over the old Menzies and the Servisair (not that I've been to the latter, but judging from your earlier pictures) lounges! I think I need to visit there soon to see for myself.

You're welcome to try it out.

Quoting FlyingFinn76 (Reply 6):
Hey, my Dutch friend (who now lives in Finland) lived just around the corner, you can actually see his former place in that picture just a stone's throw away from the Gasperplats metro station. One evening we went for a walk to the site of that building.

Not the best neighbourhood in Amsterdam btw. It's "Gaasperplas"  
Quoting FlyingFinn76 (Reply 6):
I don't put milk in my coffee but sometimes I do Bailey's - it's great!

Well, something to do for me also.

Quoting FlyingFinn76 (Reply 6):
Oh yes, far sooner than we thought...!

The ARN meet we had that day yeah. Plus, another celebration in November is due  
Quoting FlyingFinn76 (Reply 6):
Interesting, they had the Business lounge side open earlier. When I got there it was closed and all the pax were directed to the Scandinavian Lounge side, which is much larger (and surprisingly crowded that evening as well).

That's interesting indeed.

Quoting FlyingFinn76 (Reply 6):
Did he fly like an angel?

Well, the autopilot did the job that night.

Quoting FlyingFinn76 (Reply 6):
just a shame about the company being so clueless in their overall strategy.

Indeed. Like BD?! It's strange to see them pulling out of AMS, where flights had good loads.

Quoting LH4116 (Reply 7):
That's quite an interesting de-tour. Was this booked on the same ticket, or on two separate ones?

Hi Jonas. Ticketed on one ticket by KF.

Quoting LH4116 (Reply 7):
And of course you enjoyed the extra mileage?

So far, these sectors are not yet appearing on my EB account.

Quoting LH4116 (Reply 7):
Must say the new lounge looks really great, very "Macbook" inspired with the white and all.

Well, I'm quite certain that the architect wasn't inspired Macbooks, but I understand your imagination   btw, most of the Macbook series are 'silver', except for the step-in model.

Quoting LH4116 (Reply 7):
This I don't see a point for. Why use the old seats in a brand new lounge, it's the same as putting old work out tires on your factory new car. Did they at least fit in the new lounge?

Something about amortizing? Quite common in doing businesses. It's not looking bad, so they do fit.

Quoting LH4116 (Reply 7):
And the coffee maker is the same old. Bad they didn't bother upgrading it to a proper one, then again this is what to expect from these freebie Diner's lounges... Oh wait Diner's don't accept Lounge Access in Holland (yet)

Diners Club cards grants access to Dutch lounges already for a longer time, indeed this is a Diners Club lounge for AMS, but also the old lounge gave you access. So you say that 'freebie Diners lounges' are poor in general?

Quoting LH4116 (Reply 7):
Looks quite nice, although the main course seems like it's a standard Y meal.

Hmm, I haven't seen such a Y-meal on European flights since a few years now. Ok, maybe a a real longer sector, but your statement is based history maybe?

Quoting LH4116 (Reply 7):
Did you ask for seconds on the Bailey's?

No. I was satisfied with just one  
Quoting LH4116 (Reply 7):
Wonder who this man is...
Me, of course, hence my signature

Quoting LH4116 (Reply 7):
Yes the Marimekko pillows, really love the design and it's a great classy touch on SAS Business & Economy Extra.

These pillows would fit nicely in my living also.

Quoting LH4116 (Reply 7):
Interesting, so the roastbeef was served on a proper tray with real tableware and all?

Yes it was.

Quoting LH4116 (Reply 7):
Just a bit sad that SAS have decided on ditching their innovative plastic box in favour for the flimsy paper one

I found the boxed food on SAS not bad at all.

Quoting LH4116 (Reply 7):
Perhaps that too explains why they're so reluctant to offering cash upgrades or lower booking classes on shorter routes in Business.

Why? On short routes consumption of champagne etc would be low so it's not something to loose money on.

Quoting LH4116 (Reply 7):
How were the drinks options, i.e did they offer Bailey's & Cointreau, also some finer wines. Or perhaps they've been put back to the Scandinavia Lounge?

P. answered that question already.

Quoting LH4116 (Reply 7):
So they can cancel check-in direct from the lounge, didn't know that!

I even cancelled check-in on a LH flight by telephone some years ago. It's not surprising to me?

Quoting LH4116 (Reply 7):
The new sandwiches look very nice, more substantial then the old ones.

Which old ones? KLM's Y-class catering was not changed recently. This is the standard on offer since a few years already.

Quoting LH4116 (Reply 7):
And that brings us back to the question, did you have to request the coffee or did they serve it to you without asking?

The FA just come around and ask if you like coffee/tea.

Quoting LH4116 (Reply 7):
not to mention the FB miles you lost. Have you applied for travel insurance yet?

Travel insurance? Come on! Why would I. Because I was rerouted? I took the risk myself didn't I? Also the FB miles used to purchase a ticket home is not something to worry about.

Quoting MSS658 (Reply 8):
Interesting report, thanks for sharing it. Seems like bad luck really hit you that day, but at least you got a 736.

Indeed Marc, the 736 was a nice bonus for me!

Quoting 767747 (Reply 9):
The SAS livery looks really good on the 737; I like the shots from in-flight with the engines glistening in their orange color. Very cool!

Hi Matthew. We share opinions here, SAS' livery looks indeed great on this type. Love the contrast of the orange/red engine.

Quoting Sultanils (Reply 11):
I think that would never ever happen to me, I always travel on the cheapest of tickets

Maybe status in some time for you might give some of these benefits also.

Quoting Sultanils (Reply 11):
I hope you still managed to enjoy this stressful day of cancellations and rebookings.

At that moment, I dislike the hassle. But in the end, when it all workes out, I feel succeeded and like these situations a lot.

Quoting Sultanils (Reply 11):
You did this yourself or were you upgraded?

No, purchased myself in advance.

Thanks for your replies so far! I appreciate it, you know  

Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlineSloAir From Slovenia, joined Jul 2010, 339 posts, RR: 5
Reply 15, posted (3 years 1 month 3 weeks 1 day 21 hours ago) and read 9247 times:

Hi Eric,

wow, I hope I do not run into so much trouble on my trip via ARN in a few weeks. Great report as usual 

Too bad that the meet with P. did not go the way it was planned, but you manage to run into each other twice, still an interesting event 

I'm glad you were able to figure everything out at the end and return home the same day as you planned, I guess you were a bit worried for some time at ARN.

Regards,
Blaž



Visit Ljubljana
User currently offline717Flyer From Finland, joined Jun 2011, 303 posts, RR: 9
Reply 16, posted (3 years 1 month 3 weeks 1 day 21 hours ago) and read 9241 times:

Hi Eric!
You're uploading these trip reports at such a rate I have a hard time keeping up. But now I'm here and I very much enjoyed yet another one of your excellent trip reports. And do I need to say that the Boeing 717 was a nice extra?

Quoting airbuseric (Thread starter):
RJ-85, which is due to retire in a few days/weeks time

Yep, the last flight is scheduled for tomorrow, September 2, unfortunately I didn't have the possibility to book myself on that CPH-HEL flight

Quoting airbuseric (Thread starter):
No new aircraft types for me on this trip though

Oh, when did you fly the Boeing 717 before this trip?
And as a silver lining you got the 737-600 (or 737-600700 if you believe the purser....)

Quoting airbuseric (Thread starter):
Mostly welcomed, the Boeing 717 did show up indeed. Competition in the background too!

I hope you were happy with your choice!

Quoting airbuseric (Thread starter):
This one is for PH: No name on OH-BLP

Well actually it does have a name - OH-BLP is Star Twinkle - Tähtituike - but I think they only write the name on the 717s in the standard "flowing" colors.

Quoting airbuseric (Thread starter):
Newspapers were located on seat 01D, but only Finnish ones. I feel sorry for the Dutch passengers onboard, puzzling around with the Finnish language.

That sounds weird. On my EDI-HEL flight there was both Finnish and English newspapers available.

Quoting airbuseric (Thread starter):
The crew had no problems with me using it shortly before landing, but it might be better to offer the forward lavatory to Premium passengers only (this is done by KLM also on European B737 flights).

That's true, on the other hand Economy pax should have access to it in case business class is empty. I remember flying FCO-HEL on Finnair last year with 0 passengers in business. My question about using the forward lavatory was answered with "no, it's business class only". Phew.

Quoting airbuseric (Thread starter):
Well, after some time she came back with my boarding pass and noted down 2 flightnumbers; SK705 to Stockholm first, and then transfer to SK885 to Oslo she said. Please hurry, the Stockholm flight is boarding. You’ll get the boading passes at the gate!

I think that is excellent customer service! Even though you were travelling in business KF had no responsibility for your connection, so I'm glad everything went well in the end!

Quoting airbuseric (Thread starter):
I was so free to decline on this since roastbeef isn’t exactly my choice, but was immediately offered a seafood option. Well, in that case! A seafood ‘in a box’ was brought to me,

That's what the SAS group is about - the crews.

Quoting airbuseric (Thread starter):
So, me standing by at gate 12 for my flight, and P. visible from a distance already, we had a bit more talk about the day.

Well, nothing can prevent an A.neet meet, right?

Quoting airbuseric (Thread starter):
In AMS prior departure, the inbound flight arrived ahead of schedule. Somehow boarding time targets weren’t met and we were facing a delay on departure.

Leaving late without any explanations is really bad even though I think it was caused by late arrival in this case, at least if you believe Flightstats inbound was late by a bit under 15 minutes.

Keep these reports coming!  

Regards
717Flyer


User currently offlineairbuseric From Netherlands, joined Jan 2005, 4273 posts, RR: 51
Reply 17, posted (3 years 1 month 3 weeks 1 day 20 hours ago) and read 9206 times:

Hi, Blaž & 717Flyer
thanks for your comments  
Quoting SloAir (Reply 15):
wow, I hope I do not run into so much trouble on my trip via ARN in a few weeks.

I think you'll be fine, since Scandinavian airtransport is quite reliable usually

Quoting SloAir (Reply 15):
I guess you were a bit worried for some time at ARN.

Worried, not really. There are a few hotels which can be booked nearby and I'm familiar in Stockholm after a previous visit.

Quoting 717Flyer (Reply 16):
You're uploading these trip reports at such a rate I have a hard time keeping up. But now I'm here and I very much enjoyed yet another one of your excellent trip reports.

Thank you. Another one is coming up soon!

Quoting 717Flyer (Reply 16):
And do I need to say that the Boeing 717 was a nice extra?

No need, for sure you're right with this statement though.

Quoting 717Flyer (Reply 16):
Oh, when did you fly the Boeing 717 before this trip?

Spanair, in 2008: Four Flights To Spain (incl. Pics/vids & B717!) (by Airbuseric Feb 3 2008 in Trip Reports)

Quoting 717Flyer (Reply 16):
And as a silver lining you got the 737-600

Not expected aforehand, but finally in the end a new aircraft type for me indeed  
Quoting 717Flyer (Reply 16):
That's true, on the other hand Economy pax should have access to it in case business class is empty. I remember flying FCO-HEL on Finnair last year with 0 passengers in business. My question about using the forward lavatory was answered with "no, it's business class only". Phew.

True indeed. Crew should be flexible with it during the flight.

Quoting 717Flyer (Reply 16):
Leaving late without any explanations is really bad even though I think it was caused by late arrival in this case, at least if you believe Flightstats inbound was late by a bit under 15 minutes.

I checked local data. Flight landed early, but had very long taxiing in AMS, causing block-in on stand exactly 10 minutes late.

Regards
Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlineLH4116 From Sweden, joined Aug 2007, 1714 posts, RR: 18
Reply 18, posted (3 years 1 month 3 weeks 1 day 18 hours ago) and read 9086 times:

Quoting airbuseric (Reply 14):
So far, these sectors are not yet appearing on my EB account.

Ah, so you're working towards that EBG card? I'd say go for it since you've still another year! .

Quoting airbuseric (Reply 14):
Diners Club cards grants access to Dutch lounges already for a longer time, indeed this is a Diners Club lounge for AMS, but also the old lounge gave you access. So you say that 'freebie Diners lounges' are poor in general?

Checked the Diner's website a few days ago and it stated that Schipol was no longer on the list of free access Diners lounges. Then again I use the ARN Menzies as a benchmark for "freebie" lounges, since you don't basically pay for the entrance with Diners. It's like you always say "You pay nothing, you get nothing"

Quoting airbuseric (Reply 14):
Hmm, I haven't seen such a Y-meal on European flights since a few years now. Ok, maybe a a real longer sector, but your statement is based history maybe?

Was mostly referring to the meal itself coming in a tinfoil container rather then the usual china that C meals are usually served in  .

Quoting airbuseric (Reply 14):
These pillows would fit nicely in my living also.

That was exactly my thought! .

Quoting airbuseric (Reply 14):
Why? On short routes consumption of champagne etc would be low so it's not something to loose money on.

Exactly, my only concern is the lack of upgrade on Optiontown for short haul SAS flights. Otherwise I would've flown them more, since I wouldn't mind paying that extra €60 or something, in upgrade cost.

Quoting airbuseric (Reply 14):
Which old ones? KLM's Y-class catering was not changed recently. This is the standard on offer since a few years already.

The bread just looks a bit different from the usual triangular sandwiches. Could it perhaps have been ciabatta or bap?

//Jonas



SAS Plus is Business Class made faux!
User currently offlineeco From Bulgaria, joined Nov 2010, 84 posts, RR: 4
Reply 19, posted (3 years 1 month 3 weeks 1 day 17 hours ago) and read 9040 times:

Hi Eric,

Interesting routing and nice trip report: Thanks for sharing.

SAS lounge at ARN looks really nice.

Eco


User currently offlinedkdaviator From Denmark, joined Jun 2009, 91 posts, RR: 0
Reply 20, posted (3 years 1 month 3 weeks 1 day 13 hours ago) and read 8912 times:

hi Eric,

Another nice report there, thanks. I must say that you had quite the adventure that day!

Good to get some information about the Servisair Lounge changes at AMS. Some of my routings allow me access to it, but usually I have just used the KLM ones so far.

Quoting airbuseric (Thread starter):
Mostly welcomed, the Boeing 717 did show up indeed. Competition in the background too!

Glad the 717 made it for you, and a good pic to get it along with the competition there.  

Nice that you were in Premium Class on the 717. Just curious, do they block the middle seat on the "3" side for that?

Quoting airbuseric (Thread starter):
Now, I just had so celebrate with some bubbles, so a sparkling wine had to do the trick (no champagne on board).

Good choice, and well done! But yea I agree, too bad about the plastic cup...
And well done with the Baileys also!  

Sorry to hear about the delays in HEL, and the rest of the day too. Seemed like there were lots of them.

Quoting airbuseric (Thread starter):
Meanwhile I had a busy flight, enjoying the meal, but also enjoying my views outside. Great flying weather today and the red engine on this 737 is giving great contrast to the pictures!

Yes, the meal and the chapagne both look nice!

Quoting airbuseric (Thread starter):
Good flying conditions over the Baltic Sea

Nice pic, if only the letters in "Scandinavian" were in better shape, could be a nice advert for them too.   

Quoting airbuseric (Thread starter):
For sure my connection in Oslo was gone and I wouldn’t make it on the KLM flight to AMS. What can I do now?

Oh no! But at least you were able to make arrangements with KLM and manage to get back that day.

dkdaviator



dkdaviator
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6824 posts, RR: 77
Reply 21, posted (3 years 1 month 3 weeks 1 day 13 hours ago) and read 8906 times:

Hi Eric,

very enjoyable report about this adventure, enhanced with great pictures as usual. Good to see you made it home on the same day after two rebookings.

Quoting airbuseric (Thread starter):
This one is for PH: No name on OH-BLP

Thanks for the effort! I really like special liveries, but the airlines should still name these planes. There's also an Aeroflot A330 in Skyteam colors which hasn't been named.

Quoting airbuseric (Thread starter):

A while later she returned with my (special) meal. I ordered a VLML (Vegetarian Lacto-Ovo Meal) a few days in advance by phone to their callcenter. This worked out well, and the meal was onboard today. Some fresh items here, a nice salad with goat cheese as sidedish.

The tray looks quite nice...

Quoting airbuseric (Thread starter):
Hot part of the meal – Not too much inspiration used to prepare, but OK meal

...but the main course doesn't. But at least it tasted okay.

Quoting airbuseric (Thread starter):
I realized that I would fly to ARN on a Boeing 737-600! Well, a new type for me, definitely welcome today also.

Luck after bad luck, not bad!

Quoting airbuseric (Thread starter):
I was so free to decline on this since roastbeef isn’t exactly my choice, but was immediately offered a seafood option. Well, in that case! A seafood ‘in a box’ was brought to me, with lots of fresh shrimps and some kind of couscous.

What a shame that they didn't serve octopus...  

Quoting airbuseric (Thread starter):
I decided to double confirm if I was on a Boeing 737-600, but then he said, that this was actually both a 737-600 and a 737-700. Well, I replied it either one of them, but he confirmed again this was both types.

Ah, I guess this guy is convinced that the plane takes off as a 736 and lands as a 73G...  

Quoting airbuseric (Thread starter):
Lining up runway 08 in the last light of the day…

Amazing picture!


PH



Nothing's worse than flying the same reg twice!
User currently offlineOA260 From Ireland, joined Nov 2006, 27115 posts, RR: 60
Reply 22, posted (3 years 1 month 3 weeks 1 day 10 hours ago) and read 8800 times:

Hey Eric another nice report. Loved all the photos . Glad ypou got to meet P albeit for a short time. Your very good to take some local Dutch sweets.

If I read your information right you had around 1 hour transit in CPH and still managed some time in the SK lounge? I have 65 mins when I fly back from ATH and was wondering if Id get lounge time .


Many thanks

Philip  


User currently offlineThe777Man From United States of America, joined Jul 1999, 6596 posts, RR: 55
Reply 23, posted (3 years 1 month 3 weeks 1 day 9 hours ago) and read 8762 times:

Hi Eric!

Very nice report with nice pictures!

I'm glad everything worked out for you with all the delays; it seems a bit tight to only have 1h 05min in OSL especially between two carriers. I always allow myself more time just in case.

Meals and drink seem very nice and nice to see SK having true champagne rather than just sparkling wine. However, I'm picky and really only like Dom Perignon, otherwise I rahter have a soft drink or beer.

Nice that you got another type in the 736 and nice to know that the legroom wasn't too bad.

Looking forward to your next report!

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4273 posts, RR: 51
Reply 24, posted (3 years 1 month 3 weeks 1 day 8 hours ago) and read 8736 times:

Hi guys, thank you for reading the report and your comments.

Quoting LH4116 (Reply 18):
Ah, so you're working towards that EBG card?

Jonas, not really actually. But never say never...

Quoting LH4116 (Reply 18):
Checked the Diner's website a few days ago and it stated that Schipol was no longer on the list of free access Diners lounges.

Well, then you didn't look right. See here

Quoting LH4116 (Reply 18):
It's like you always say "You pay nothing, you get nothing"

But you have a creditcard not to visit lounges Jonas. A creditcard is a way to make payments worldwide, etc.
The lounge access by DinersClub cards is just an additional benefit, but never a main reason for the average holder to have a card.

Quoting LH4116 (Reply 18):
Otherwise I would've flown them more, since I wouldn't mind paying that extra €60 or something, in upgrade cost.

Well, 60 euro's is quite a lot of money for just a short Scandinavian flight. You've budget for these things?

Quoting eco (Reply 19):
SAS lounge at ARN looks really nice.

Hi Eco, indeed a nice place to relax a bit between flights.

Quoting dkdaviator (Reply 20):
I must say that you had quite the adventure that day!

Hehe... sometimes you have those days...

Quoting dkdaviator (Reply 20):
Nice that you were in Premium Class on the 717. Just curious, do they block the middle seat on the "3" side for that?

Not sure actually. Also no mark on the headrest cover that it is for my 'convenience' or so. But I guess that the middle seat remains vacant. Maybe another member can confirm this?

Quoting PlaneHunter (Reply 21):
very enjoyable report about this adventure, enhanced with great pictures as usual.

Thanks PH.

Quoting PlaneHunter (Reply 21):
What a shame that they didn't serve octopus...

Good for me not indeed. More expected in the South of Europe then, I guess.

Quoting OA260 (Reply 22):

Hey Eric another nice report. Loved all the photos .

Thank you Philip

Quoting OA260 (Reply 22):

If I read your information right you had around 1 hour transit in CPH and still managed some time in the SK lounge? I have 65 mins when I fly back from ATH and was wondering if Id get lounge time .

In ARN you mean? I wasn't in CPH that day. But in ARN it's not a problem at all to jump in for 20 minutes or so.
But also in CPH, you should be able to manage a lounge visit; the CPH lounge is centrally located and should be doable during a 1h05min transfer, just to have a drink or so.

Quoting The777Man (Reply 23):
Very nice report with nice pictures!

Thanks!

Quoting The777Man (Reply 23):
it seems a bit tight to only have 1h 05min in OSL especially between two carriers.

Usually I do more of these connections, and work fine for me. But such delays can cause trouble... it's a bit tight plus unforeseen delay... makes a mess. Luckily for me most of the time it works out just fine.

Regards
Eric



"The whole world steps aside for the man who knows where he is going"
25 Post contains images HELyes : Thanks for the high quality TR! I especially enjoyed the pics. I have tried to catch a KF 717 a couple of times, with no luck. First I found myself on
26 Post contains images FlyingFinn76 : Actually that page still lists the old Menzies lounge, but I see no reason why the new one shouldn't be included as well. Did you notice any DC logo
27 Post contains images airbuseric : Hi there! Thanks for the further comments... Yes, DC logo is also there, so I was surprised to read. The new lounge is also the Menzies lounge, but no
28 Post contains images OA260 : Sorry Eric my bad , I was distracted lol... Thanks for the info . Thanks P . Its down for a MD80 and I hope it doesn't change. Love the SK lounge at
29 Post contains images parton87 : Hello Eric! Thanks for another great story from you with some good pictures! This trip was a real adventure for you but fortunately everything went fi
30 Post contains images infodesk : Hi Eric, Wow, what a read and what a day! I am really pleased that despite everything you made it back to AMS that evening. It's refreshing to hear th
31 Post contains images airbuseric : Hi Robert & Hannah, thanks for your replies also! Well, it keeps my brain working during such a day,... instead of falling asleep. No problems wit
32 Post contains images SASMD82 : Hi Eric, Thank you for this great trip report. Your pictures are awesome too! Northern Europe (note: Finland is not a Scandinavian country!!!) is one
33 Post contains links airbuseric : Hi, SASMD82, thank you for your comments! Sorry for my late reply to you, I just returned from another trip. I did actually some rides on te MD80's an
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