Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Emirates F Suite LOS-DXB-LOS And Armani Hotel  
User currently offlineogepma From UK - England, joined Jan 2011, 67 posts, RR: 0
Posted (3 years 3 months 1 week 3 days 23 hours ago) and read 32767 times:

Introduction

This was an impromptu trip that wasn't supposed to happen! I was back home to Lagos for holidays (Trip report http://www.flyertalk.com/forum/trip-...lagos-london-dec-2010-aug2011.html) and my mum came up with the idea of going to Dubai for a few days and for some silly reason I was a bit reluctant about the idea. Eventually, my dad advised that my mum and I go for a few days so that she could relax a bit from work while I just add this to my holiday. I wanted to go from London because I could use the A380 and the first class suites but once I saw that EK were now bringing the suites to Lagos I decided we just go now before I loose this opportunity.

I called up the Emirates office a few days to our original intended depature date and I was told there was more than enough space for the next few weeks. I made the booking but the fare had gone up by more than double. The last time I flew EK F was about 3 years ago and it was so much cheaper. Just as i was about to drop the phone, the clueless agent told me about the august special promotion which included a visa and free hotel accommodation at the Armani Hotel which made me excited because we were already going to stay there anyway. I already knew about this special offer for F & J class passengers because it was on their website but the site stated that it would start in august! I wondered if Nigeria was an exception as we were travelling in July. I was assured that everything would be done when we get to their office to pay on monday. When it was time for that, we were told our booking was cancelled and that the visa takes about three days even though she clearly told me we would get it done before our departure. The booking cancellation was very stupid. I made the booking on Saturday by around 1.30 in the afternoon and they closed at 2. They clearly dont open on sundays and they dont accept card payments in Nigeria but the booking was cancelled on sunday by 12 noon! I was completely shocked. The agent kept saying it was the ''system'' which I found quite funny and senseless!? Anyway eventually we had to do the visas our selves which took about 5days. When we went back to get the tickets the following week, we were finally told that the offer was only for people travelling in august even though we were still told numerous times that we were still entitled to it. I wasn't angry or very surprised as I had prepared my mind for it due to the inconsistencies in their customer service so far. My mum was not quite happy about that though. At the end of the day everything was sorted. I began to wonder why things like this only happen to me in Nigeria!? I must admit at home, customer service is no one's priority even for foreign companies.

There are two daily flight from LOS-DXB. We were able to get a seat on the evening flight which is never really the better option as about 70% of the flights depart around that time. The airport was of course chaotic. My mum had to meet me and my dad at the airport from a very casual meeting because of the traffic situation that has taken over Lagos. She had no time to even change her outfit to something a bit more travel like so she didn't even look like she was travelling. Check in was sourced out to the Lagos airport staff who don't really care about anything. So it took a while to check us in. Security was another story altogether. We were on the priority line for about 45 mins. No one was smiling at all. This is one of the reasons I don't fly BA out of LOS any more. Because of this we could't go to the Lounge but it wasn't like I was looking forward to it. We made our way to the gate where pre-boarding had started.

The Flight
Route; Lagos to Dubai
Aircraft: Boeing 777-300ER
Registration: A6-ECT
Load in F: 7/8
We boarded and were greeted in a cold manner by 2 young nice looking female flight attendants. No one offered to help us with our bags. We were greeted by the purser who was a middle aged French man named Simon. He warmed up to me when he found out I was a trainee pilot and allowed me to go to the cockpit where the captain was half the age of the first officer. That was the first time I saw that and it gave me more hope about my flying career.


Captain in the cockpit by ogepma, on Flickr

Emirates First by ogepma, on Flickr

IMG_5054 by ogepma, on Flickr

Suite 1A by ogepma, on Flickr

Suite 2A by ogepma, on Flickr

Suite 2E by ogepma, on Flickr

23'' Widescreen by ogepma, on Flickr

Emirates by ogepma, on Flickr

View from suite 2A by ogepma, on Flickr

Window blinds by ogepma, on Flickr

Amenity Kit by ogepma, on Flickr

The cabin was clean and very welcoming. Quite cosy and didn't look too tacky to me but I knew that after a while, claustrophobia might set in but that was no reason to enjoy the lovely ambience of the cabin. The other flight attendants were just there. No one smiled at all. It might have been frustration carried over from the airport. There were just so many lapses in the pre departure service. It took a while for them to ask me if i wanted any drink. The service was just off and my mum wondered what was wrong with them. I left my seat to the only free window seat for take off. After take off, I went back to my seat and they hadn't cleared my empty glass for take off. Not very safe I believe.


Family guy   by ogepma, on Flickr
The menu was ok but I was really expecting caviar. Since that was unavailable, I opted to start with the duck and go with the Black pepper beef fry for my main course. That was a big mistake as the rice that accompanied it was not cooked at all. It felt like I was eating pebbles. My mum went with the Lamb loin fillet. She wasn't so hungry so she gave some of it to me and it was amazing! Probably the best entrée I have had on a plane. Some severe turbulence caused my drinks to spill ever where. It was strangely amazing

Emirates first Menu by ogepma, on Flickr

Nuts and the mini bar by ogepma, on Flickr

Hors d'oeuvre by ogepma, on Flickr

Hors d'oeuvre by ogepma, on Flickr

Salad by ogepma, on Flickr

Entrée by ogepma, on Flickr


Entrée by ogepma, on Flickr

Empty plate! by ogepma, on Flickr
After the lovely lamb, I went with some cheese and fruits and those were really nice too.

Cheese plate and fresh fruits by ogepma, on Flickr

Cheese plate by ogepma, on Flickr

Fresh fruits by ogepma, on Flickr
After this I was like a stuffed animal.lol The food was more than enough and I must say EK serves spectacular bread in first. I could live on their bread alone.

We then asked for a duvette and mattress during the turn down service and we were told that those aren't offered on flight to Lagos !!? I was so confused because the last time we used them from Lagos, we were offered that. It should be standard for F! One of the initially cold good-looking flight attendant who was making my bed for me was immediately remorseful and assured me EK was still a good airline. I kind of felt for her in a way. It seemed she was very aware of their falling standards. She later insisted I write a letter of complaint which I did mainly because I wanted to see if I could grab some miles. That didn't happen though lol She said she had already filled a complaint herself.

My suite in bed mode by ogepma, on Flickr

Seat 1E by ogepma, on Flickr

Bed mode by ogepma, on Flickr

IMG_5157 by ogepma, on Flickr

Amenity Kit, Slippers and Pyjamas by ogepma, on Flickr

Seat Control and Remote by ogepma, on Flickr
I tried to sleep but that was proving difficult so I decided to watch Sanctum and for some odd reason i slept off for a few minutes while watching it. When I woke up I paused the movie and took a few pictures of the cabin.

___________ by ogepma, on Flickr

Mood lighting by ogepma, on Flickr

Seat 2A by ogepma, on Flickr

Cabin at night by ogepma, on Flickr

__________ by ogepma, on Flickr
After my photo frenzy, I returned to finish the movie and before I knew it, the suddenly pleasant flight attendant came to me and asked if I wanted breakfast. Time had gone by so fast. Breakfast was amazing.

Breakfast by ogepma, on Flickr

Strawberry Yoghurt by ogepma, on Flickr

Fresh fruits & Bread basket by ogepma, on Flickr

Muesli by ogepma, on Flickr

Cold plate by ogepma, on Flickr

IMG_5348 by ogepma, on Flickr

Emirates by ogepma, on Flickr
The cold plate was equally nice but I was too full to enjoy it. Before we started our descent into DXB, I moved back to the window seat to take more pics and for Landing.

Dawn over Saudi Arabia by ogepma, on Flickr

Palm Deira by ogepma, on Flickr

Deira by ogepma, on Flickr

Deira by ogepma, on Flickr

Emirates Boeing 777-300 A6-EBW by ogepma, on Flickr

Emirates Boeing 777-300ER (A6-ECD) by ogepma, on Flickr

DXB Terminal 3 by ogepma, on Flickr

Emirates Airbus A380-800 (A6-EDA) by ogepma, on Flickr

Emirates Airbus A380-800 (A6-EDI) by ogepma, on Flickr

Dubai airport tower by ogepma, on Flickr

Emirates Airbus A380-800 (A6-EDG) by ogepma, on Flickr

Finally by ogepma, on Flickr
All in all, the flight was ok. Could have been way better but it's almost impossible for all your flights to be close to perfect. I had to keep a positive attitude because of what was paid  The seats were comfortable enough. Although my bed didn't go very flat, i found ways to enjoy it. The suite idea is certainly a nice gesture which I have always wanted to try and I was impressed with it. I just wish it would have the option of being a bit more open as it can actually feel like a coffin:D

I will post more pics of Dubai, the hotel and the return flight late today
Enjoy : )

49 replies: All unread, showing first 25:
 
User currently offlineQuokka From , joined Dec 1969, posts, RR:
Reply 1, posted (3 years 3 months 1 week 3 days 22 hours ago) and read 32767 times:

Hi Oge,

Thank you for posting your trip report. The photos are of good quality and very clear.

I am sorry to learn that the reception on board was cold and unsmiling. Whatever hassles crew may have had on the ground should not result in anything less than professional service on board. At least you had a partial recompense in being invited into the cockpit and meeting the Captain and First Officer. Cool.

The meals looked fresh and well-presented but you really should have sent the uncooked rice back and requested something else.

I am surprised by the lack of a mattress and duvet not being offered. Even on day-time flights from/ to Europe I have always been offered at least a mattress by cabin crew "to make the seat more comfy". Perhaps they forgot to load some?

Hopefully your stay at the Armani was more enjoyable and the return flight was better. I look forward to reading your next instalment.

Best wishes, Quokka.


User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 2, posted (3 years 3 months 1 week 3 days 21 hours ago) and read 32767 times:

Cool trip report.... The food looks really good. It is the shame the EK cabin crew didn't live up to the EK reputation...

User currently offlinedebonair From Germany, joined Jan 2004, 2467 posts, RR: 4
Reply 3, posted (3 years 3 months 1 week 3 days 21 hours ago) and read 32767 times:

Very nice TR...

Quoting ogepma (Thread starter):
I began to wonder why things like this only happen to me in Nigeria!?



Don't worry! In the past I had quite a lot of problems with EK, even in Germany! E.g. during booking I was told to get a FREE hotel accommodation during my looong transit in DXB. Only later EK called me and told me, that this wasn't true and I have to pay for it! At the airport in FRA I was told, that preferred seats were not available, but after talking to the supervisor, I found out, that those seats were still available...

Quoting ogepma (Thread starter):
When we went back to get the tickets the following week, we were finally told that the offer was only for people travelling in august even though we were still told numerous times that we were still entitled to it.



So you paid in the end the full fare?!

Quoting ogepma (Thread starter):
We then asked for a duvette and mattress during the turn down service and we were told that those aren't offered on flight to Lagos !!?



Strange, especially on a night flight!


User currently offlineCarfield From United States of America, joined Dec 2003, 1946 posts, RR: 8
Reply 4, posted (3 years 3 months 1 week 3 days 20 hours ago) and read 32767 times:

Thanks for an insightful trip report!

It really points to the continued problem with Emirates - inconsistencies of cabin service and the inability of the multi-cultural crew to coordinate the service.

I am really surprised about the lack of sleeper service on this flight - it is pretty standard on Emirates especially on overnight flights.

Thanks for sharing and look forward to your return flight!

Carfield


User currently offlinejoffie From Australia, joined Mar 2006, 819 posts, RR: 2
Reply 5, posted (3 years 3 months 1 week 3 days 17 hours ago) and read 32767 times:

Quoting Carfield (Reply 4):
It really points to the continued problem with Emirates - inconsistencies of cabin service and the inability of the multi-cultural crew to coordinate the service.

Certainly the problem with the Middle East carriers

Actually, I recently flew OMAN from BKK-MCT-FRA last month in J class, and the crew from BKK-MCT just sucked. So unorganised, on my side i only had the 1 woman, and on the other they had 3.. thats right 3 whilst 1 woman would come every 30 minutes if I was lucky. .. Well I certainly filled out the customer survey and told them what I thought.

also MCT airport is a complete hole, ground staff who cant speak english, and "western" staff who cant speak arabic, so they cant even talk to eachother

The flight to FRA was much better. Very good Asian FA's. Usually its the asians who give the best service, and the PJ's were pretty sweet.


User currently offlineflightsimboy From Canada, joined Sep 2005, 1340 posts, RR: 5
Reply 6, posted (3 years 3 months 1 week 3 days 11 hours ago) and read 32767 times:
Support Airliners.net - become a First Class Member!

I guess the saying for Emirates F class is that "Not everything that glitters is gold" and especially not in Emirates gold themed First Class cabins. But then these inconsistencies are all through the rest of the cabins as well. The saying " A mixed bag of nuts" is what clearly identifies them. Best of luck as they continue to hire and fill their aircraft, yet continue on a downward spiral due to not having the right staff to do the job.

Quoting ogepma (Thread starter):
We boarded and were greeted in a cold manner by 2 young nice looking female flight attendants.
Quoting ogepma (Thread starter):
The other flight attendants were just there. No one smiled at all. It might have been frustration carried over from the airport. There were just so many lapses in the pre departure service. It took a while for them to ask me if i wanted any drink. The service was just off and my mum wondered what was wrong with them. I left my seat to the only free window seat for take off. After take off, I went back to my seat and they hadn't cleared my empty glass for take off. Not very safe I believe.

When will these Middle Eastern carriers, especially Emirates learn that good looks is not everything in hiring FAs. It goes to show that nice looking FA's do not necessarily make great flight attendants!!. Just look at the Asian carriers, especially MH who quite literally have less attractive FAs in terms of looks, but their stellar service (even in Y) is miles ahead of FAs on carriers such as EY, EK. And this unfriendly service is in First Class where you should be greated as an honoured guest. Seriously it is not the FAs such as these that need to be sacked, it's the people hiring them!! Enough of my rant!!! (Always wanted to be an FA but never really got in, I guess I lacked the Oomph factor lol). Besides it is a known fact that some, not all FAs usually join EK simply to see the world and then are gone as soon as they were hired.

Quoting ogepma (Thread starter):
We were greeted by the purser who was a middle aged French man named Simon. He warmed up to me when he found out I was a trainee pilot and allowed me to go to the cockpit where the captain was half the age of the first officer.

Hmm I would agree that males make better flight attendants!!

Quoting ogepma (Thread starter):
That was a big mistake as the rice that accompanied it was not cooked at all. It felt like I was eating pebbles.

You should have returned it. You were after all flying First Class!!

Quoting ogepma (Thread starter):
We then asked for a duvette and mattress during the turn down service and we were told that those aren't offered on flight to Lagos !!? I was so confused because the last time we used them from Lagos, we were offered that. It should be standard for F!

Maybe they thought since the weather is always hot in Nigeria, why even both offering duvets LOL


User currently offlinerobso2 From Switzerland, joined Jun 2010, 219 posts, RR: 0
Reply 7, posted (3 years 3 months 1 week 3 days 9 hours ago) and read 32767 times:

Great TR! Thanks for sharing


733/4/5/6/7/8/9, 319/20/21, 752, 744, 772, 332/3, 343/6, E70/90, AT43, AR85/1, D38, D10, M82
User currently offlineISTGRU From Australia, joined Jun 2011, 42 posts, RR: 0
Reply 8, posted (3 years 3 months 1 week 3 days 8 hours ago) and read 32705 times:

Other people have said it before, but EK suites look like Las Vegas confessional booths. Really tacky looking. Although I suppose that this is what is termed a "champagne problem" because no doubt its still a great place to be!

User currently offlinejchalupsky From United States of America, joined Jun 2011, 12 posts, RR: 0
Reply 9, posted (3 years 3 months 1 week 3 days 1 hour ago) and read 31903 times:

Excellent report Oge! Thank you for sharing!

User currently offlineogepma From UK - England, joined Jan 2011, 67 posts, RR: 0
Reply 10, posted (3 years 3 months 1 week 2 days 19 hours ago) and read 31684 times:

Immigration was fast and before we got to our belt, our suitcases were already waiting for us. Before we left the baggage hall, we were stopped by some company that deals in vacation properties and we were literally lured into the whole idea which we did not regret. We proceeded to the Emirates ground transfer stand and were assigned to one of their Volvo's.

It felt so nice being a Dubai again. This was my third time there and while this was not a sight seeing trip at all, there were many new attractions that had opened since I last visited; one of them being the building we were going to be staying in. I was very eager to see what was new


Dubai Taxi by ogepma, on Flickr

Grand Hyatt Dubai by ogepma, on Flickr

Entrance to the Burj Khalifa by ogepma, on Flickr

The Hotel
Right from the airport, the Burj Khalifa was already visible and it was really amazing to be standing right in front of it!

Burj Khalifa by ogepma, on Flickr
I almost broke my neck trying to get a shot of the building from the entrance. It was simply breathtaking especially for someone who love's skyscrapers

Armani Hotel Entrance by ogepma, on Flickr

We were greeted by at least two people who offered to take us some pictures

Armani Hotel by ogepma, on Flickr
They were extremely pleasant! We were escorted to the very elegant lobby, a big break from all the bling of EK and DXB. It was really refreshing. The sleek elegant lines of the walls were just the epitome of contemporary luxury. I fell in love with it straight away

Lobby by ogepma, on Flickr

Armani Residences by ogepma, on Flickr

"Runway" Corridor by ogepma, on Flickr

Lobby by ogepma, on Flickr

Atrium of the Armani Hotel Lobby by ogepma, on Flickr
Our life style manager was a nice French lady who escorted us to our suite on the 39th floor. The room was just too classy; my kind of style. It was really a translation of Mr Armani's personal style which is usually seen through his clothes. It was nice to see it all around you for the next four days.

Living room by ogepma, on Flickr

The Bedroom by ogepma, on Flickr

Fountain Suite Bedroom by ogepma, on Flickr

Bathroom by ogepma, on Flickr
And of course the stunning views

The Address, Down town Dubai by ogepma, on Flickr

Dubai Fountain by ogepma, on Flickr

Dubai Fountain View by ogepma, on Flickr

Dubai Mall by ogepma, on Flickr

The view by ogepma, on Flickr

Details of the Burj Khalifa by ogepma, on Flickr

Bedroom with a view by ogepma, on Flickr

Suite Door by ogepma, on Flickr

Hallway by ogepma, on Flickr
At night, the room and views were even better! The fountain was amazing and although i wasn't able to go down to watch it dance to the music, the view from the room was more than enough


Ambience at NIght by ogepma, on Flickr

Ambience at Night by ogepma, on Flickr

Ambience at Night by ogepma, on Flickr

Dubai Fountain at Dusk by ogepma, on Flickr

Dubai Fountain at Dusk by ogepma, on Flickr

View at Night by ogepma, on Flickr

The Address at night by ogepma, on Flickr

Dubai Fountain at Night by ogepma, on Flickr

Dubai Fountain at Night by ogepma, on Flickr

The Food

Lunch by ogepma, on Flickr

Hors d'oeuvre by ogepma, on Flickr

Green Pasta and Prawns by ogepma, on Flickr

Dinner! by ogepma, on Flickr

Caviar with warm blinis and assorted garnishes by ogepma, on Flickr

Diner by ogepma, on Flickr

Diner by ogepma, on Flickr

Breakfast by ogepma, on Flickr

Breakfast by ogepma, on Flickr

Breakfast by ogepma, on Flickr

Hallway by ogepma, on Flickr

Central remote control by ogepma, on Flickr
The remote control that controls almost everything in the room


Emirates Towers by ogepma, on Flickr

The Rose Tower by ogepma, on Flickr

Dubai Metro on the Sheikh Zayed Road by ogepma, on Flickr

Emirates Park Towers by ogepma, on Flickr

Burj Khalifa by ogepma, on Flickr

Burj Khalifa by ogepma, on Flickr

Dubai Skyline by ogepma, on Flickr

Palm Jumeirah by ogepma, on Flickr

Royal Club Palm Jumeirah by ogepma, on Flickr

Dubai Marina by ogepma, on Flickr

Burj Al Arab by ogepma, on Flickr

Dubai Mall and The Address by ogepma, on Flickr

Water fall by ogepma, on Flickr

Fashion Avenue by ogepma, on Flickr

Lanvin & Givenchy by ogepma, on Flickr

galleries lafayette by ogepma, on Flickr

____________|||| by ogepma, on Flickr

Salvatore Ferragamo by ogepma, on Flickr

Yves Saint Laurent by ogepma, on Flickr

Louis Vuitton by ogepma, on Flickr

Ski Dubai by ogepma, on Flickr

Dior by ogepma, on Flickr

Dubai Aquarium by ogepma, on Flickr

Dubai Aquarium by ogepma, on Flickr

Tiger Shark? by ogepma, on Flickr

Stingray by ogepma, on Flickr

Atrium of the Fashion avenue by ogepma, on Flickr

Dubai Mall by ogepma, on Flickr

Emmar buildings by ogepma, on Flickr

This short stay in Dubai ended up being one of my best trips. The hospitality of the Armani hotel staff was simply divine, professional and consistent. I could't fault any thing or ask for more. The service we experienced was wonderful and I really cannot find the right words to praise the staff. I highly recommend this hotel.

All good things come to an end but when it was time to go, they made sure we left Dubai very well. We were treated to chauffeur driven Bently Continental flying spur which was complementary. Once we arrived at the airport, there was a representative from the hotel already waiting for us. He collected our passports from us and saw us through the check-in process till security. His presence at the airport was totally unexpected and a pleasant surprise. It was really a case of travel made very very easy. These kind of surprises add a lot to one's travel experience.

Chauffeur driven airport transfer by ogepma, on Flickr

Bently Continental Flying spur by ogepma, on Flickr

Bently Continental Flying spur by ogepma, on Flickr

______All simes   by ogepma, on Flickr

___________ by ogepma, on Flickr
The check-in agent was really nice. She let us pass through despite the fact we had some excess luggage. We didn't realize how much we had shopped in just four days!

I must say I am not the biggest fan of DXB terminal 3. There is just something about it that makes it look so cheap. While the exterior looks really nice, the interior looks like it was really rushed and those silver poles don't really help it look better IMO. I did miss the older terminal because that one is at least less of a ''bling bling'' feast on the inside.

IMG_6420 by ogepma, on Flickr

IMG_6423 by ogepma, on Flickr

IMG_6427 by ogepma, on Flickr

IMG_6431 by ogepma, on Flickr

IMG_6434 by ogepma, on Flickr

IMG_6439_edited-1 by ogepma, on Flickr

IMG_6422 by ogepma, on Flickr

IMG_6472 by ogepma, on Flickr

The Lounge

IMG_6417 by ogepma, on Flickr
The EK F lounge is huge but the design seems a bit off. The openness is a good idea but the noise from the terminal made it very known to me that I was in a very busy airport. Of course the usual tackiness of EK was present but there were still some really nice areas that looked clean and polished. It looked as if they just went to a large furniture store, bought everything and dumped them in the lounge. It's a nice place to relax before a flight but I have to say again I prefer the old F lounge.

IMG_6402 by ogepma, on Flickr

IMG_6412 by ogepma, on Flickr

IMG_6450 by ogepma, on Flickr

IMG_6465 by ogepma, on Flickr

IMG_6455 by ogepma, on Flickr

IMG_6466_edited-1 by ogepma, on Flickr

IMG_6470 by ogepma, on Flickr

IMG_6404 by ogepma, on Flickr

IMG_6471 by ogepma, on Flickr

IMG_6407 by ogepma, on Flickr

IMG_6445 by ogepma, on Flickr
The lounge is quite photogenic though. From what I can remember, it doesn't look as good as it does in pictures.

The Flight

Route: DXB-LOS
Aircraft: Airbus A340-500
Registration: A6-ERI
Flight time: 7 hours 30 mins
Load in F: 2/12

Our flight time back to Lagos was 2 in the afternoon. We didn't spend to much in the lounge and before we knew it our flight was boarding. The gate was very close to the lounge so we gradually walked to it.

IMG_6460 by ogepma, on Flickr
Once we boarded, we were greeted by the extremely pleasant purser and another very nice flight attendant. They took our bags from us and showed us to our seats. This was a good sign that this flight was going to be awesome. Once we were seated, they gave us the good news that we were the only one's in F. Wow, I had at least 10 suites all to my self! The purser was a British Jamaican lady named Anora while the other flight attendant was a South African. On our inbound flight, my mum and I also noticed that we weren't addressed by name. This time around, they addressed us by name. They were very engaging and genuinely happy to serve us. they really made us feel at home. My mum then looked at me and said "now this is more like it". This was going to be a true F flight. I also noticed a nice thick duvette and mattress by my seat and I was like hmmm, I thought these are not supposed to be on flights to Lagos lol.

IMG_6722 by ogepma, on Flickr

IMG_6475 by ogepma, on Flickr

IMG_6480 by ogepma, on Flickr

IMG_6490 by ogepma, on Flickr

IMG_6491 by ogepma, on Flickr

IMG_6493 by ogepma, on Flickr

IMG_6494 by ogepma, on Flickr

IMG_6482 by ogepma, on Flickr

IMG_6484 by ogepma, on Flickr

IMG_6576 by ogepma, on Flickr
This was my first time on an A345. It was nice flying on it as it might soon be a rare aircraft to fly on. The seats were what I would call the ''classic'' F suites. I remember when they were rolled out several years back. It was nice flying on the pioneering F suites. We pushed back on time for a slightly lengthy taxi to runway 30R.

IMG_6513 by ogepma, on Flickr

IMG_6515 by ogepma, on Flickr

IMG_6525 by ogepma, on Flickr

IMG_6529 by ogepma, on Flickr

IMG_6535 by ogepma, on Flickr

IMG_6538 by ogepma, on Flickr

IMG_6542 by ogepma, on Flickr

IMG_6543 by ogepma, on Flickr

IMG_6552 by ogepma, on Flickr
After take off, the menus were distributed and our orders were taken. I hadn't eaten all day so I was quite hungry. I went with the lobster starter and main course. They were both nice although the entrée could have been better. After that, I went for some cheese and dessert. Those were nice as well.

IMG_6566 by ogepma, on Flickr

IMG_6595 by ogepma, on Flickr


IMG_6600 by ogepma, on Flickr

IMG_6619 by ogepma, on Flickr

IMG_6615 by ogepma, on Flickr

IMG_6626 by ogepma, on Flickr

IMG_6609 by ogepma, on Flickr

IMG_6617 by ogepma, on Flickr

IMG_6632 by ogepma, on Flickr

IMG_6636 by ogepma, on Flickr

IMG_6638_edited-1 by ogepma, on Flickr

IMG_6642 by ogepma, on Flickr

IMG_6646 by ogepma, on Flickr

IMG_6657 by ogepma, on Flickr
After eating, I was full and exhausted lol. I was feeling a bit sleepy but I decided to take a few more shots of the cabin.

IMG_6658 by ogepma, on Flickr

IMG_6660 by ogepma, on Flickr

IMG_6578 by ogepma, on Flickr

IMG_6676 by ogepma, on Flickr

IMG_6683 by ogepma, on Flickr

IMG_6681 by ogepma, on Flickr
I eventually went to sleep only to be woken up by some very severe turbulence a few minutes later. This was going to last for the rest of the flight. It was so bad that the captain told the cabin attendants not to serve any pre landing meals and once i looked out of the window every where was white and that's how it remained for the last 4 hours of the flight. But I was to tired to be bothered by my rocking bed so I went back to sleep while my mum kept laughing while watching a movie called Arthur. I don't think other passengers would have been too comfortable though.

Clouds!!!! by ogepma, on Flickr

IMG_6726 by ogepma, on Flickr
I must say despite the turbulence, I really enjoyed this flight. Probably one of my best flights. They crew were ready, willing and able to serve. They only draw back is the lack of amenity kits on day flights. I mean it doesn't really make sense not to have that in F at least. I already knew this so I wasn't disappointed per say. It's just something worth pointing out.

I would definitely fly EK again. All I ask for is just some consistency. I want to always know what to expect 
IMG_6738 by ogepma, on Flickr

Hope you all enjoyed it. Comments and feedback are very welcome 


User currently offlineogepma From UK - England, joined Jan 2011, 67 posts, RR: 0
Reply 11, posted (3 years 3 months 1 week 2 days 19 hours ago) and read 31522 times:

Quoting Quokka (Reply 1):

Thank you very much! I did alert purser about the meal but I was already full from what my mum left for me. She barely ate anything. On my return flight, there was a duvette and mattress and on my previous flights these have been available. It is even more shocking because VS offers a this in upper class. My stay at Armani was beyond words. It definately made up for the flight

Quoting debonair (Reply 3):
Very nice TR...

Thank You very much!

Quoting debonair (Reply 3):
Don't worry! In the past I had quite a lot of problems with EK, even in Germany! E.g. during booking I was told to get a FREE hotel accommodation during my looong transit in DXB. Only later EK called me and told me, that this wasn't true and I have to pay for it! At the airport in FRA I was told, that preferred seats were not available, but after talking to the supervisor, I found out, that those seats were still available...

Wow! It's good to know that it's not a Nigeria specific problem. I just can't understand how the staff can be so misinformed

Quoting debonair (Reply 3):
So you paid in the end the full fare?!

Yes. That was all that was available because it was short notice.

Quoting burj (Reply 2):

Thanks. On the return flight they redeemed themselves

Quoting Carfield (Reply 4):
Thanks for an insightful trip report!

Thank You!

Quoting Carfield (Reply 4):
It really points to the continued problem with Emirates - inconsistencies of cabin service and the inability of the multi-cultural crew to coordinate the service.

Yes this is very true. Before we flew, I honestly didn't expect to have wonderful service because of all I have been reading about them lately. To be honest i think it should be expected. Their aggressive growth should mean deteriorating standards and they are also leaving on past glories.

Quoting flightsimboy (Reply 6):
Maybe they thought since the weather is always hot in Nigeria, why even both offering duvets LOL

LOL. The funny thing is that that's exactly what i taught when they told me that. But the plane was quite hot though so it wasn't all that necessary

Quoting robso2 (Reply 7):
Great TR! Thanks for sharing

Thank you!

Quoting ISTGRU (Reply 8):
Other people have said it before, but EK suites look like Las Vegas confessional booths. Really tacky looking. Although I suppose that this is what is termed a "champagne problem" because no doubt its still a great place to be!

i would have to agree with this statement Lol. It explains the seats very well.

Quoting jchalupsky (Reply 9):
Excellent report Oge! Thank you for sharing!

Thank you!


User currently offlineQuokka From , joined Dec 1969, posts, RR:
Reply 12, posted (3 years 3 months 1 week 2 days 17 hours ago) and read 31362 times:

Hi Oge,

I am glad that I came by to read other people's comments as I expected your follow up to be in a new thread.

An excellent report with lovely photos. The Armani Hotel looks very stylish and the views from your suite....How nice of them to have someone on hand to help with check-in at the airport.

I wouldn't go so far as to say that the F Lounge in T3 is tacky but it does have a rather eclectic feel to it. I couldn't help thinking of an upmarket furniture show-room last time I was there   So many different styles of seating and decor. But the staff are always on hand to seem willing to help with any requests. I notice that EK has opened up a new F Lounge in T1 - did you manage a look in?

Quoting ogepma (Reply 10):
My mum then looked at me and said "now this is more like it".

Now the return flight is much more like the EK that I know. A proper welcome on board and assistance with reaching your seats and being made comfortable. From the lovely smile, your mother truly seems to have enjoyed the experience.

We used to have the A345 on the PER run and I preferred it to other aircraft that used to come. Is it may imagination or was it quieter? These days we alternate between the 77L and 77W.

Thanks for sharing. I really enjoyed reading your report.

Quokka


User currently offlineBurj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 13, posted (3 years 3 months 1 week 1 day 23 hours ago) and read 30390 times:

Thanks for the follow up photos! It is funny as all of my relatives who go and visit Dubai all come back with very similar photos...I think that fountain in the mall is one of the most photographed in the world! LOL

Glad that EK redeemed themselves on the return trip!


User currently offlineYirina77 From Czech Republic, joined Aug 2006, 632 posts, RR: 32
Reply 14, posted (3 years 3 months 1 week 1 day 19 hours ago) and read 30132 times:

So nice pictures, thank you for this report!


One day can make your life; one day can ruin your life. All life is four or five big days that change everything...
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 15, posted (3 years 3 months 1 week 1 day 7 hours ago) and read 29715 times:

Hi

nice trip report, thanks for sharing it. EK's F product looks impressive as usual. Love the DXB pics as well.



Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineAirIndia From United Arab Emirates, joined Jan 2001, 1655 posts, RR: 1
Reply 16, posted (3 years 3 months 1 week 22 hours ago) and read 29252 times:

Great Report. Enjoyed reading it.

Quoting ogepma (Reply 10):
a nice place to relax before a flight but I have to say again I prefer the old F lounge.

EK's just relaunched the old F lounge in concourse 1. It is smaller and cosier than th T3 F lounge. It has a smoking area upstairs as well as sleeping loungebeds.

Maybe next time if you have enough time you can stroll across to concourse 1............


User currently offlineogepma From UK - England, joined Jan 2011, 67 posts, RR: 0
Reply 17, posted (3 years 3 months 1 week 20 hours ago) and read 29124 times:

Quoting Quokka (Reply 12):

Glad you enjoyed it. You description of the lounge is perfect, well put. The staff were quite nice and helpful too. I didn't know there was a lounge. Maybe next time I would go there instead but I would arrive at the airport early enough to enjoy it.

She certainly did enjoy it and the empty cabin was a major plus.

I really love the A340 family and yes I think it's quieter. VS uses A346s to Lagos and that's what I use all the time. It's a very relaxed aircraft. I still have my soft spot for 777s though especially 77W.

Quoting Burj (Reply 13):

Thank you! It defiantly is well photographed. It is a simply phenomenal attraction and I also very much agree with you about the photos LOL. When I search for pictures of Dubai, similar pictures always come up.

Quoting Yirina77 (Reply 14):

Thank you! Glad you enjoyed it

Quoting MSS658 (Reply 15):

Thank you! Yes, it is definitely a cabin one would want to fly in even though many say it's tacky.

Quoting AirIndia (Reply 16):

Thank you! Glad you enjoyed it. That sounds much better. I thought the T3 one was a bit too big LOL


User currently offlinemichaeljp From United States of America, joined Nov 2004, 181 posts, RR: 0
Reply 18, posted (3 years 3 months 1 week 17 hours ago) and read 28958 times:

I like your photos and they are very detailed. I also like the Armani hotel, it's an excellent place and also offers fantastic night life downstairs in prive.
Whilst I would agree that sometimes ek can be unfriendly so far I have found them to always give good service in all cabins.
I'm sorry to say though I think you seem to expect people to bow down to your feet - taking luggage for example it's not mandatory and whilst you lift your case once in a while they have to do it every day and I'm sure emirates won't compensate any crew for a bad back because they lifted someone's bag.
Greeting by name should have been done yes I agree.
I personally find the writing style and perhaps it's my interpretation to be quite arrogant and my feeling is that because your travelling F you write as if they are servants.

I'm now a firm believer that regardless of travelling Y,C,F or even via P.J no body is a servant or should be looked down upon regardless of their job or title.


User currently offlineogepma From UK - England, joined Jan 2011, 67 posts, RR: 0
Reply 19, posted (3 years 3 months 1 week 14 hours ago) and read 28805 times:

Quoting michaeljp (Reply 18):

Thank you for your input. You seem to be a good EK fan and I perfectly understand that the report on my outbound flight may not favour you. I didn't in any way state that I expected them to bow down on the floor for me. When you pay 6 times the price of Y you at least expect them to be a bit FRIENDLIER. This was not my first time in EK F. My previous flights with them, they insisted they had my bag taken off me and showed me to my seat. I don't think any of them would have had their backs broken by rolling my bag to a seat without an over head bin. It's not like I was angry about it as I could perfectly roll my bag and find my seat, I was simply stating that fact because of the inconsistency in the service. Or are you saying consistency is not mandatory as well? If helping with your bag is not mandatory why offer it at all?

I honestly do not know how my writing style is arrogant. I was simply just stating my experience in a very lenient manner or didn't you read my conclusion on the outbound flight? I deliberately wrote this report in this manner to avoid comments like yours. Some other passengers would have been way angrier than I was yet I tried to look at the situation from the point of view of the crew so I also fail to see how I looked down on them. I was having a chat with one of the flight attendants and she did explain to me the whole inconsistency issue which she her self was embarrassed about. So at the end of the day it's not a matter of looking down on people. If the service is not right, it is worth pointing out which is what I simply did.


User currently offlinemichaeljp From United States of America, joined Nov 2004, 181 posts, RR: 0
Reply 20, posted (3 years 3 months 1 week 13 hours ago) and read 28658 times:

I do fully appreciate your points.
As stated before you are fully entitled to your opinion and I'm certainly not debating this fact as everyone sees and views everything with different eyes.
You will be quite right and I have no doubt that some passengers would have made more of a fuss, admittedly I'm an EK,LH favourite so to speak so perhaps my view can become biased.
It was merely my point of view, I enjoyed the report especially the pictures.

With respect and not wanting to get to hung up on the bag point I don't believe that it's "offered" anywhere on EK website, booking process, T&C's etc although please correct me if im mistaken.
My reasoning mainly came from the comment of complaining to get miles.

You may not appreciate my input although it's also only my point of view however I will continue to enjoy your TR's and others alike.


User currently offlineogepma From UK - England, joined Jan 2011, 67 posts, RR: 0
Reply 21, posted (3 years 3 months 1 week 13 hours ago) and read 28616 times:

Quoting michaeljp (Reply 20):

I fully understand you. I am a die hard LH fan too   and might be biased once in a while. The complaint was about the lack of turn down service. The flight attendant was the one who insisted I fill the complaint form because she filled one herself as well as the purser. I didn't ask for it. I recently just joined skywards and I taught to my self hmm let me see if they could compensate me with some miles. I got the idea from complaints I have read from people who got miles because of their negative feedback albeit on other airlines. I was basically trying my luck:D

As for the bags, I know it is not stated on their site but it's also the same way addressing a passenger by name is not mentioned on their site too. These are all little additions that they don't have to put on any of their marketing medium as they are not major selling points but are still things that make first class, first, and differentiates the service from business. You know, not to make it just look like a glorified J class service.


User currently offlineflightsimboy From Canada, joined Sep 2005, 1340 posts, RR: 5
Reply 22, posted (3 years 3 months 1 week 12 hours ago) and read 28530 times:
Support Airliners.net - become a First Class Member!

At the end of the day, it is a given fact EK's crews are the most inconsistent, you get the really good ones, and then you also have the worst of their kind, and that too on the same flight and in the same cabin as well!!!. And to have this inconsistency, especially unfriendliness, in First Class is just not acceptable.

I've done quite a few EK sectors and only my last one with them had almost consistent service, which lead me to write this report Emirates - You've Won My Heart! (by Flightsimboy Dec 5 2009 in Trip Reports). Don't get me wrong I am a huge EK fan myself, due to the reasonable fares, IFE and the food, but if they get their cabin crew act together, they would definitely be an even greater airline.

Ogempa, this picture really makes me drool all over. Just look at that gorgeous engine and that winglet!!




I love the A345, flew her out of JFK. Don't mind if I post those reports here do you?  AC (YYZ-LGA) EK (JFK-DXB-KHI) (Aug'06) Long W/pics (by Flightsimboy Dec 26 2009 in Trip Reports)

EK(KHI-DXB-JFK) AC(LGA-YYZ) Sep'06 Long/with Pics (by Flightsimboy Dec 27 2009 in Trip Reports)


User currently offlinereadytotaxi From United Kingdom, joined Dec 2006, 3356 posts, RR: 2
Reply 23, posted (3 years 3 months 1 week 8 hours ago) and read 28199 times:

Well, a Jaw Dropping WOW!

Enough said.  



you don't get a second chance to make a first impression!
User currently offlineogepma From UK - England, joined Jan 2011, 67 posts, RR: 0
Reply 24, posted (3 years 3 months 6 days 22 hours ago) and read 27746 times:

Quoting flightsimboy (Reply 22):
I've done quite a few EK sectors and only my last one with them had almost consistent service, which lead me to write this report Emirates - You've Won My Heart! (by Flightsimboy Dec 5 2009 in Trip Reports). Don't get me wrong I am a huge EK fan myself, due to the reasonable fares, IFE and the food, but if they get their cabin crew act together, they would definitely be an even greater airline.
Quoting flightsimboy (Reply 22):
At the end of the day, it is a given fact EK's crews are the most inconsistent, you get the really good ones, and then you also have the worst of their kind, and that too on the same flight and in the same cabin as well!!!. And to have this inconsistency, especially unfriendliness, in First Class is just not acceptable.

I would have to agree with you. This is just the reality now. I just hope they remain descent enough.

Quoting flightsimboy (Reply 22):
Ogempa, this picture really makes me drool all over. Just look at that gorgeous engine and that winglet!!


Haha.Thanks for that comment. Really appreciate. The engines are simply awesome. Funny enough I appreciate them most during turbulence 
Quoting flightsimboy (Reply 22):
I love the A345, flew her out of JFK. Don't mind if I post those reports here do you?  AC (YYZ-LGA) EK (JFK-DXB-KHI) (Aug'06) Long W/pics (by Flightsimboy Dec 26 2009 in Trip Reports)

EK(KHI-DXB-JFK) AC(LGA-YYZ) Sep'06 Long/with Pics (by Flightsimboy Dec 27 2009 in Trip Reports)

Nice TR's with lovely pictures! I am pretty sure I have read at least one of them. The A340 family is the best   Pity AC dropped them. They would have looked stunning in their current livery.

Quoting readytotaxi (Reply 23):
Well, a Jaw Dropping WOW!

Enough said.  

Haha ! Thanks a lot for your comment! Really appreciate  


25 Post contains images Khaleej777 : Firstly, ogepma, thank you for an excellent trip report. You have a great writing style (not arrogant at all ) and you are clearly a very talented pho
26 Post contains links flightsimboy : Not to make this a war of words lol, when I said it was "a given fact" I was basing it on the many, many reports where EK staff have failed to be cons
27 The777Man : Hi! Very nice report with nice pictures! Nice comparison between two different aircraft types. Too bad the service was bad on the outbound flight but
28 Babybus : Great report. I loved all your pictures. You are very talented. What's your camera? On a side note, I was thinking about the food, as I always do, and
29 Post contains images AirIndia : EK's crew as well as ground staff are trained to address all pax by name, irrespective of class. Whilst most crew follow the rules, ground personnel
30 Post contains images LH4116 : Hey there! Amazing report, great pics. Armani hotel looks stunning, seems like you and your mom had a great time in Dubai! Thanks for sharing! //Jonas
31 777way : Nice report, great pics especially the quality, and your mum fits so well into this whole scene, especially in the Bentley, she looks like a jet setti
32 Post contains images ogepma : Thank you very much ! I do agree with you about appealing to a wider audience and to be honest, the wood doesn't look fake up close. The problem is t
33 Post contains images Khaleej777 : Hi flightsimboy, No danger of a war of words Firstly I fully respect your opinion and would even concede there may be an underlying grain of truth. H
34 Shudu : Hi Ogepma What an excellent Trip report, definitely one of the best i've ever read! I look forward to more repprts from you. I was a bit dissapointed
35 Post contains images N178UA : Hi Ogepma I actually really like your TR and particular the writing style and its photography. Hope you get to write more! And I totally agree with yo
36 Yirina77 : Hi Sam, very nice to read this!
37 Post contains images ogepma : Thank you very much! Glad you enjoyed it. Thanks a lot. More to come soon Exactly! I didn't even rant enough in this TR because I tried to understand
38 sfflyer123 : Fantatsic! Just fantastic TR! I really enjoyed this!
39 Post contains images ogepma : Thank you very much! Glad you enjoyed it
40 Patagon : Very nice trip report, thanks for all the details. I felt I was travelling with your pictures and description of all the places in Dubai. Hope to fly
41 ogepma : Thank you very much for your kind words! EK is a good airline and hopefully you should enjoy it. Be sure to drop me a message for some advice if you
42 emirates202 : They usually do help me with my luggage, but I guess it just depends on the crew.
43 FlyIndia : Super Super Super trip report ! Loved it ! Love your watch.. which one is it if I may ask ?
44 ogepma : Thank you very much! The watch I had on this trip was made by Frédérique Constant
45 Post contains images photoshooter : Thank you for that amazing trip report. EK's First Class looks good, although I'm not sure what to expect from their suits in real life... On pictures
46 ogepma : Thank you very much! It is actually a little bit cramped and might not be really good for anyone who is claustrophobic. But it's still a great seat n
47 FlyIndia : Do you drink ? If so, what is the wine list like on the Lagos-Dubai-Lagos route ? What are the good places for shopping in Dubai? Never been there (on
48 Post contains images ogepma : Yes I do but I cannot remember drinking wine on either flights. No so much of a wine fan lol. As for places to go shopping in Dubai, I highly recomme
49 FlyIndia : Thanks for the advice. Look forward to all the shopping. Planning to fly Jet Airways from DEL to DXB.
Top Of Page
Forum Index

Reply To This Topic Emirates F Suite LOS-DXB-LOS And Armani Hotel
Username:
No username? Sign up now!
Password: 


Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
  • DETAILED RULES
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)


Similar topics:More similar topics...
DUS-DXB-BKK And Back On EK And TG posted Sat Sep 4 2010 07:30:41 by TBloemink
Emirates J-Class FRA-DXB-PVG-DXB-FRA (pics&videos) posted Thu Mar 19 2009 14:09:19 by MH148
Emirates: LHR To DXB (With Pictures) posted Fri Sep 12 2008 08:23:54 by SQNo1
Emirates A330 MUC-DXB-MUC, With Pics posted Wed May 30 2007 16:08:15 by Ndebele
Trip Report: ATL-LGW-DXB-DAR And Back Lots Of Pics posted Wed Apr 11 2007 05:21:09 by Omoo
#2 Finnair YJ & Emirates Y: HEL-MUC-DXB-BKK-HKG posted Sat Nov 25 2006 07:10:15 by Andaman
#1 Finnair YJ & Emirates Y: HEL-MUC-DXB-BKK-HKG posted Fri Nov 24 2006 19:02:33 by Andaman
Emirates EK30 LHR-DXB posted Sat Aug 13 2005 13:51:57 by Zoheb
Emirates Trip BHX-DXB-BKK-CLK-DXB-LHR posted Sat Jun 15 2002 21:17:02 by Paulc
This Suite Has Sliding Doors: Emirates F DXB-JNB posted Sun Sep 5 2010 12:44:17 by ronerone
Emirates F Suites- JFK-DXB-HYD posted Sun Dec 4 2011 11:18:38 by Emirates202
Emirates F-class CMB-DXB-MLE-DXB-CMB posted Sat Oct 8 2011 12:10:04 by Yirina77
Emirates EK226 SFO-DXB (Y Cabin) posted Sat Oct 9 2010 01:31:31 by amax1977
DUS-DXB-BKK And Back On EK And TG posted Sat Sep 4 2010 07:30:41 by TBloemink
Emirates J-Class FRA-DXB-PVG-DXB-FRA (pics&videos) posted Thu Mar 19 2009 14:09:19 by MH148
Emirates: LHR To DXB (With Pictures) posted Fri Sep 12 2008 08:23:54 by SQNo1

Sponsor Message:
Printer friendly format