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Flying With EVA Air (SIN-TPE) 14th November 2011  
User currently offline9V-SVC From Singapore, joined Oct 2001, 1797 posts, RR: 10
Posted (2 years 10 months 1 week 5 hours ago) and read 12079 times:

Flight details
Carrier: EVA Air
Flight number: 226
Date: 14th Nov 2011
Routing: SIN-TPE
Seat number: 26A changed to 27A during the flight
Aircraft type: Boeing 777-35EER
My 7th ride on this aircraft type and 5th airline to be flying the 777-300ER.
1st time on B-16710
Engines: GE90-115B
Date delivered: 26th March 2008
Line number: 707
Registration: B-16710
Flight duration: 4 hrs 40 mins
Schedule departure time: 1310
Actual departure time: 1330
Schedule arrival time: 1740
Actual arrival time: 1720
FL: 350 Speed: 975km/h
Load factor for Y class: 75%
Departure gate: D44 (Terminal 1)
Arrival gate: C6 (Terminal 2)
Departure runway used: 20C

My ride


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Introduction

Taipei was one of the cities I wanted to visit, I had not came here before and this was a good time to do so. In addition, a special friend of mine was spending a few months over here and I could visit her as well. So it was all decided, Taipei and Hong Kong in November. I had long wanted to fly the 74M and TPE-HKG with EVA Air routing was perfect for me, and at that time it cost only S$375 which was quite reasonable. So with this decision made, I decided to stick with EVA Air to fly me to TPE from SIN. I would be flying on 3 different types of EVA Air (A332, B74M and B77W), great combination if you ask me.

Booking online

What can I say about EVA air's website? It gives you an outdated feeling. Its working fine, but they can do more than that to improve the user-friendliness of the website. However, booking the flights were not difficult at least it was a working website unlike a major airline in South East Asia. :P I would give this website's rating a 6/10.




Before the flight

There was an announcement on the importance of not using electronics during the flight in 3 languages: English, Mandarin and Hokkien (Taiwanese dialect), I wonder whether did they just introduced it or only applies to EVA Air's flights. Looking around, I can use 2 hands to count the number of Caucasians. The majority were Taiwanese heading home I think. As time was ticking quickly and was already 1pm before the announcement of boarding commenced, I knew we were departing late, without any reasons.

Here are some of the photos of the cabin



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Seat comfort

If you fly in Elite class, if you choose the window seat, please beware of this, there is this PTV box that is taking up part of your legroom space, your legs have to move to your neighbour's in order to feel comfortable. 38 inches is quite comfortable and even more so if no one seats beside you. Seat cushion wasn't too comfortable, and had to use a pillow to support my back. Reclining the seat was manual, wasn't too difficult to use and at the reclined position, I was able to sleep for an hour or so, partly this also helped by the smooth flight. When there is slight turbulence, I wouldn't be able to sleep. Overall I give it 7/10, certainly not the most comfortable seat out there.




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On flight service

This was the part I was disappointed with. The first impression was bad, no smiles, tired looking set of crews. 2 young ladies and a older lady served our elite section. Only the older one bothered to go round and check that all of us were alright. Mind you, the elite class was only 1/4 full. When I booked my seat on the website, it showed most of the seats were occupied but it wasn't the case for my flight. I had this feeling that they blocked them out until the day of its flight and I was proven right. My row onwards to the back (3 rows) were empty and one peep at the economy section showed a number of seats at the rear section. Even with this light load, the crews just didn't look happy and one of the younger ones gave me a fierce look for no reason. Maybe it was because I was busy taking photos of the cabin and perhaps I left an impression that it was my very first plane ride, in chinese you call this "Suagu", which means someone who knows absolutely nothing. Wait till the shock they see when they or any of their crew mates come across my blog. *Evil laughter*! This has to be the worst flight I had for this year, no doubt about that. Most of the time during the flight, only the older one appeared and the 2 younger stewardness seem to be somewhere else. I am aware that they had to do a turn around in Singapore which means about 9 hrs in the air, but that doesn't mean they could slack. Some hospitality would have been nice! Almost forgot one thing, I swopped my seat to 27A because the person in front of me 25A (No window at her seat), reclined her seat back, making it hard for me to watch my program and since the rows were empty, I moved behind. The elder crew wasn't too happy but after explaining to her, she was ok about it. Now now, what's the big deal about it? I had no problems with other airlines moving after taking off. Gee! Another minus point for them.

Photos of window shots


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Personal entertainment system

This system is an AVOD (Audio Video on Demand) which means you can pause, play and rewind your movie or shows anytime you want. Its touchscreen, but you have to press hard in order for it to respond. I don't like the controller to be at the side of the seat, which means that when you leg hits it, depending on your luck, your show you watched would be affected. One instance; I was watching Harry Potter halfway, when a slight turbulence caused me to accidentally hit one of the buttons which was a "stop" button, and my movie was gone. I could have just gone back and forward it to the timing, but hack, I decided to be more careful and watch "Horrible bosses" instead. The screens are small, however naviagating on the system itself was easy to use. Only thing else I don't like is the moving map. It doesn't auto zoom in the map and I had to do it manually instead. Overall rating for this PTV: 6/10


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Airline food


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I had a choice of noodles (cannot remember) and Chicken rice, I chose the latter because I was very hungry at that time. That point of the time, the elder lady served me, without the chicken rice as they had ran out. I waited for a good 10 minutes before getting it. No apology or anything, well at that point of time, I wasn't expecting the service to be any better. This has to be one of the worst airline meals ever ! The chicken was hard, the sauce was saltish and vegetables tasted funny, even the appetizer was not appealing. I saw a couple of Caucausians a few rows in front of me, changed their meal to the noodles and I should have done the same. The dessert was not much better, lemon pie I think, ate it up quickly. Only thing was good was the fruits. While the biscuits, I kept it with me to eat on the bus that would take me to my hostel later on. Rating: 3/10


Conclusion

First impression always matter, I was extremely disappointed with the crews. Normally I would talk to one or two friendly crews briefly on every flights I been on, but looking at this set of crews, I didn't say anything to them. At least the elder crew didn't forget my requests and I do appreciate them, but the lack of warmth and friendliness was a major disappointment in this aspect. The service had failed and if I was the inspector. I would make the 2 younger crews undergo training on how to smile! Definitely not in the same league as the top Asian Airlines like Singapore Airlines and Cathay Pacific in terms of service, hopefully my next few flights with them would give me more positive experience. Product wise, was it worth paying the $800 for Elite class? Yeah, but it was, the leg roomspace was vital! Overall very disappointed in the food and service.


Ratings:

Service: 4/10
PTV: 6/10
Food: 3/10
Seat: 7/10
Legroom space: 6/10 (Deducted points because of the PTV box)
Aircraft condition (Cleanness ..etc) 10/10
Seating presentation: 8/10

Thanks for reading my first trip report on EVA Air. Stay tuned for my next trip report on the same airline on TPE-HKG sector.

Have a good one!

Charles

www.charlesryan77w.blogspot.com

( for my trip reports and others related to travelling.)




Airliners is the wings of my life.
22 replies: All unread, jump to last
 
User currently offlineThe777Man From United States of America, joined Jul 1999, 6568 posts, RR: 55
Reply 1, posted (2 years 10 months 1 week 3 hours ago) and read 11691 times:

Hi Charles !

Thanks for the report and it seems you had a similar experience that I had when I flew them about five years ago BKK-TPE.

EVA Air is not very good and is really a budget carrier. I'm glad I only flew them on a short intra Asia flight and not long haul.

Looking forward to part 2.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlinechiawei From United States of America, joined Nov 2000, 944 posts, RR: 1
Reply 2, posted (2 years 10 months 1 week 1 hour ago) and read 11424 times:

Quoting The777Man (Reply 1):
EVA Air is not very good and is really a budget carrier. I'm glad I only flew them on a short intra Asia flight and not long haul.

huh?

Compare to AA, UA, CO. EVA is much better airline, especially in cattle class.

At least u get better quality food as compare to AA/UA/CO in the cattle class.


User currently offlineThe777Man From United States of America, joined Jul 1999, 6568 posts, RR: 55
Reply 3, posted (2 years 10 months 1 week ago) and read 11319 times:

Quoting chiawei (Reply 2):
huh?

Compare to AA, UA, CO. EVA is much better airline, especially in cattle class.

At least u get better quality food as compare to AA/UA/CO in the cattle class.



Yes, that's my opinion. BR is not as good as the airlines you mentioned. Food especially was absolutely awful with only Chinese food as the only option and everything mixed together. Awful!

You may have a different opinion.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineTreeHillRavens From Malaysia, joined Jun 2007, 398 posts, RR: 1
Reply 4, posted (2 years 10 months 6 days 17 hours ago) and read 10756 times:

Quoting 9V-SVC (Thread starter):
I am aware that they had to do a turn around in Singapore which means about 9 hrs in the air, but that doesn't mean they could slack. Some hospitality would have been nice!

What ? TPE/SIN is a turnaround sector for BR ? This is news! As far as i am concerned, their KUL flight is a nightstop sector for BR crews.

I am going to fly BR for the very first time next month. Hopefully i'll have better luck.


User currently offline9V-SVC From Singapore, joined Oct 2001, 1797 posts, RR: 10
Reply 5, posted (2 years 10 months 6 days 16 hours ago) and read 10650 times:

Quoting The777Man (Reply 1):
EVA Air is not very good and is really a budget carrier. I'm glad I only flew them on a short intra Asia flight and not long haul.

I agree, I am doing 3 more sectors with them, TPE-HKG, HKG-TPE and TPE-SIN, hopefully the service would be much better than this. How are you feeling now? Hope you are recovering well, my friend. Btw, I enjoyed this 77W ride very much, smooth and steady. Wasn't too noisy from where I was seating.  
Quoting TreeHillRavens (Reply 4):
I am going to fly BR for the very first time next month

Hope your flight will be better. Good luck and enjoy your ride  

Cheers
Charles



Airliners is the wings of my life.
User currently offlineThe777Man From United States of America, joined Jul 1999, 6568 posts, RR: 55
Reply 6, posted (2 years 10 months 6 days 15 hours ago) and read 10532 times:

Hi Charles !

I hope your other flights are better than this one.....

I'm doing great ! I just get tired a bit easy but I can finally drive again so have been spotting quite a bit which makes me very happy. I may even go to SIN after Christmas for a few days.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlinechiawei From United States of America, joined Nov 2000, 944 posts, RR: 1
Reply 7, posted (2 years 10 months 6 days 12 hours ago) and read 10372 times:

Quoting The777Man (Reply 3):
Yes, that's my opinion. BR is not as good as the airlines you mentioned. Food especially was absolutely awful with only Chinese food as the only option and everything mixed together. Awful!

This probably the most ignorant comment i have heard.

I have been using up on my miles with UA and AA on free trip to Asia last couple month.

Here is what i typically get on UA to Japan

1. A palm size portion of fried noodle that is probably no better than microwave dinner. A small salad and a piece of cold roll
2. 2nd meal is something like microwave spagetti, with another salad (just lettuce).

Here is what typically AA serve
1. Small plate of microwave chicken rice (smaller than lean cusine). Some lettuce, and may be a cookie
2. A small microwaved size pizza (smaller than red barron)

So are you telling me that the above two are better than a true full meal u get on BR?

Or do you want to mention that on the 744 you don't even get PTV on UA. 777 u do get PTV but no AVOD. So tell me who is the budget airline.

Your comment is bias rant.


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 8, posted (2 years 10 months 6 days 10 hours ago) and read 10232 times:

Hi Charles

Nice trip report, thanks for sharing it with us! Seems like BR did not impress you at all! Seating still looks quite comfortable IMO

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineThe777Man From United States of America, joined Jul 1999, 6568 posts, RR: 55
Reply 9, posted (2 years 10 months 6 days 7 hours ago) and read 10050 times:

Quoting chiawei (Reply 7):
Quoting The777Man (Reply 3):
Yes, that's my opinion. BR is not as good as the airlines you mentioned. Food especially was absolutely awful with only Chinese food as the only option and everything mixed together. Awful!

This probably the most ignorant comment i have heard.

I have been using up on my miles with UA and AA on free trip to Asia last couple month.

Here is what i typically get on UA to Japan

1. A palm size portion of fried noodle that is probably no better than microwave dinner. A small salad and a piece of cold roll
2. 2nd meal is something like microwave spagetti, with another salad (just lettuce).

Here is what typically AA serve
1. Small plate of microwave chicken rice (smaller than lean cusine). Some lettuce, and may be a cookie
2. A small microwaved size pizza (smaller than red barron)

So are you telling me that the above two are better than a true full meal u get on BR?

Or do you want to mention that on the 744 you don't even get PTV on UA. 777 u do get PTV but no AVOD. So tell me who is the budget airline.

Your comment is bias rant.



I'm not biased against Chinese people and my opinion is based on my personal experience. I do like Chinese food, but don't like have everything mitxed together as I did on BR.

I disagree with the characterization of what you get on US carriers.

UA has AVOD on the reconfigured 777s. Not so many entertainment options in English on BR which surprised me.

I stand by my un-biased opinion. You have your opinion and I have mine. Let's leave it at that.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offline9V-SVC From Singapore, joined Oct 2001, 1797 posts, RR: 10
Reply 10, posted (2 years 10 months 6 days 7 hours ago) and read 9965 times:

Quoting The777Man (Reply 6):
I may even go to SIN after Christmas for a few days.

If you are interested, I can take you around , plus good food and some plane spotting! Drop me a pm.  
Quoting chiawei (Reply 7):
Your comment is bias rant.

Chill out,my friend! Each of us have our own opinion, to each his own, that's what they always say.  
Quoting MSS658 (Reply 8):
Seems like BR did not impress you at all!

Still have 3 more flights with them to impress me, so its not over yet. :P


Cheers
Charles



Airliners is the wings of my life.
User currently offlineinfinit From Singapore, joined Jul 2008, 568 posts, RR: 1
Reply 11, posted (2 years 10 months 6 days 4 hours ago) and read 9772 times:

Gosh.. doesn't sound pleasant at all.

Like a lot of Singaporeans the cabin crew and service plays quite an important part in my perception of the inflight product as well so my carrier choice is clear for me next flight SIN-MEL SYD-SIN  

777Man: Saw some of your photo albums. A nice collection you've got there! Welcome to Singapore in advance  

chiawei: I guess its impossible to make a rational point-on-point comparison and ascertain if a carrier is better than another, its highly subjective and different aspects of a flight appeal to different people. My 2c worth

Regards,
Darren Pereira


User currently offlineanonms From United States of America, joined Dec 2007, 620 posts, RR: 0
Reply 12, posted (2 years 10 months 6 days 3 hours ago) and read 9691 times:

Quoting TreeHillRavens (Reply 4):
I am going to fly BR for the very first time next month. Hopefully i'll have better luck.

OP's experience is on-par with my many experiences with BR over the past few years.



This is my signature.
User currently offline9V-SVC From Singapore, joined Oct 2001, 1797 posts, RR: 10
Reply 13, posted (2 years 10 months 5 days 8 hours ago) and read 9182 times:

Quoting infinit (Reply 11):
Like a lot of Singaporeans the cabin crew and service plays quite an important part in my perception of the inflight product as well so my carrier choice is clear for me next flight SIN-MEL SYD-SIN

Its not just Singaporeans, it applies to anyone who travels on a regular basis   , so who is going to take to you MEL and SYD? Let me guess, SQ?


Cheers
Charles



Airliners is the wings of my life.
User currently offlineinfinit From Singapore, joined Jul 2008, 568 posts, RR: 1
Reply 14, posted (2 years 10 months 5 days 7 hours ago) and read 9156 times:

Quoting 9V-SVC (Reply 13):
Its not just Singaporeans, it applies to anyone who travels on a regular basis , so who is going to take to you MEL and SYD? Let me guess, SQ?

Yes sir, SQ it is!   I considered SQ and EK. Both fantastic airlines but SQ wins it for me because of their cabin crew.


User currently offline9V-SVC From Singapore, joined Oct 2001, 1797 posts, RR: 10
Reply 15, posted (2 years 10 months 5 days 5 hours ago) and read 9061 times:

Quoting infinit (Reply 14):
Yes sir, SQ it is!   I considered SQ and EK. Both fantastic airlines but SQ wins it for me because of their cabin crew.

Seriously, I don't find SQ fantastic these days, and not to mention the overpriced airfare. EK has the dreadful 3-4-3 configuration which I hate, I would probably gone with Etihad then fly with Virgin Australia. Well its just me.  



Airliners is the wings of my life.
User currently offlinecoolfish1103 From United States of America, joined Feb 2008, 404 posts, RR: 1
Reply 16, posted (2 years 10 months 4 days 23 hours ago) and read 8816 times:

The HKG leg will be worse as all crews will be rushed to service 2-300 passengers within 1 hr and 40 min, and that includes a meal along with duty free sales.

User currently offline9V-SVC From Singapore, joined Oct 2001, 1797 posts, RR: 10
Reply 17, posted (2 years 10 months 4 days 16 hours ago) and read 8580 times:

Quoting coolfish1103 (Reply 16):
The HKG leg will be worse as all crews will be rushed to service 2-300 passengers within 1 hr and 40 min, and that includes a meal along with duty free sales.

I will be flying on this route this coming Monday, let's see whether it gets any better or worse.



Airliners is the wings of my life.
User currently offlinecelestar From Singapore, joined Jul 2001, 398 posts, RR: 0
Reply 18, posted (2 years 10 months 3 days 5 hours ago) and read 8170 times:

Well, as a Singaporean based in Taiwan, holding a Gold Card Membership with EVA. May I add some of my comments and observation:

1. EVA AIR - Good only because of flight safety. They also seem to keep their aircraft mostly in clean and good order
2. BAD - this company has a poor culture of being punctual. The service standard is always poor to bad. The spirit of the crew has always been low, never rendering any personal touch to service, always service with a stone face. I have a few friends (flight crew with EVA) and they always tell me that it because they are over-loaded. EVA saves money by keeping the absolute minimum number of crew legally permitted. Well, that is it. EVA cares less on service. They are freight centered.
3. FOOD - well, I have the worst business class food with EVA than anyone. Their Elite or Economy class food in general, is below any standard.
4. I think people likes EVA because of their Elite class, which is a bargain, price wise but personally, maybe I am over-weighted, I hate that seat, especially so in recline position because I feel my legs are up as the seat recline. The previous Economy deluxe seat were so much better and I often ask myself why did they replace them?
The only solace is that their business class seat is not anywhere better.
5. If you are their frequent flyer member, it will be your worst ever experience where you feel that it does not matter at all.

My conclusion:
1. EVA AIR exist because CHINA AIRLINES has a reputation for accident.
2. EVA AIR makes most of its money from freight. So, they treat you like freight.
3. EVA AIR crew are trained not to talk/interact with passenger. Reason: Too busy and tired. Their goal is to get you to your destination without letting you feel special.

If you want service - go with China Airlines. I recently had flown with them on two segment into China and the service/food/on-time were excellent. The in-flight entertainment was also better not to mention the service of the crew.
Well, I happen also to be the Gold Member of CX, I can tell you CX is definitely a premium carrier.
So, for business people who travel much and based in Taiwan, we have little choice. CHINA AIRLINE but safety? EVA AIR but poor value and service? Or routing to HK and takes a longer route to USA? I had taken the latter twice on my recent trip to Chicago.


User currently offlinechiawei From United States of America, joined Nov 2000, 944 posts, RR: 1
Reply 19, posted (2 years 10 months 3 days 5 hours ago) and read 8150 times:

Quoting celestar (Reply 18):
2. BAD - this company has a poor culture of being punctual. The service standard is always poor to bad. The spirit of the crew has always been low, never rendering any personal touch to service, always service with a stone face. I have a few friends (flight crew with EVA) and they always tell me that it because they are over-loaded. EVA saves money by keeping the absolute minimum number of crew legally permitted. Well, that is it. EVA cares less on service. They are freight centered.
3. FOOD - well, I have the worst business class food with EVA than anyone. Their Elite or Economy class food in general, is below any standard.

As a SQ Gold member and travel on SQ J frequently on SQ1 and SQ16. Here are my comment

1. SQ J class service is also hit and miss. The hardware is best in the sky no doubt. But depends on the crew, it can be good or just totally disinterested. I still remember at 3 am in the morning arriving in SIN on SQ16 in J that my luggage was last to come out and complete wet. All of my cloth were drenched. I had no cloth to wear for my meeting starts in 5 hours. Also I really hate seat row 14. Those attendant just chat away and very difficult to sleep too. I don't think that is considered good service either.

2. Compare to Asian carrier i tend to agree some what. But I don't think CX is too hot either. But compare to any US carrier, EVA's food is still better. My last flight in October in UA J, the food was inadequate. So to claim it to be worth than any standard is totally bias in my opinion.

While I will rank SQ J food above anything that EVA has to offer (except Din Tai Fong breakfast out of Taiwan), there is no way any US carrier J class food is better.

BTW, SQ food out of SFO is not too good either. Even with book the cook, some of the seafood dish are so blend that is tasteless. But the book the cook out of SIN and HKG is quiet good. ICN is so so though.


User currently offlineinfinit From Singapore, joined Jul 2008, 568 posts, RR: 1
Reply 20, posted (2 years 10 months 3 days 3 hours ago) and read 8071 times:

Quoting 9V-SVC (Reply 15):

Seriously, I don't find SQ fantastic these days, and not to mention the overpriced airfare. EK has the dreadful 3-4-3 configuration which I hate, I would probably gone with Etihad then fly with Virgin Australia. Well its just me.

All my SQ flights, granted it tends to be only 1-2 a year so far, but all of them have been fantastic. Even when I travel in Y I find the crew very attentive- more than I've ever seen on any other carrier in Y. I dont know.. maybe its because I always chat with the crew and that's what makes gets them to pay more attention to me.

On a flight to NRT last year in Y I asked for green tea. The IFS came a minute later saying they don't offer green tea in Y so they got me the TWG green tea from J complete with the J servicewear. The crew were as attentive on my return flight NRT-SIN in J. They even offered to show me the Suites after the flight when I was raving about how I had always wanted to try it. Every flight I had with SQ had such "special touches" and I always get addressed by name even as a lowly blue Krisflyer card holder.


User currently offlinecelestar From Singapore, joined Jul 2001, 398 posts, RR: 0
Reply 21, posted (2 years 10 months 2 days 7 hours ago) and read 7705 times:

Quoting chiawei (Reply 19):
Quoting chiawei (Reply 19):

Well, when I wrote this, I obviously had written off the US based airlines. I don't even consider them anymore. If Greyhound bus can be as fast as AA/UA flight, I might even give them a try!
EVA AIR by Asia or premium airline in my opinion is definitely one to two class lower


User currently offlinechiawei From United States of America, joined Nov 2000, 944 posts, RR: 1
Reply 22, posted (2 years 9 months 3 weeks 6 hours ago) and read 6685 times:

Quoting The777Man (Reply 3):
Yes, that's my opinion. BR is not as good as the airlines you mentioned. Food especially was absolutely awful with only Chinese food as the only option and everything mixed together. Awful!

You may have a different opinion.

The777Man

I just got back from Singapore on UA882 and 838 this morning in cattle class.

As mentioned earlier I will respond when i return.


UA882- SIN-NRT 11-30-11 (N117UA)
So on the 6 hour and 30 minute flight. Do you know what was served?

one bag of chip (small sun chip)
one small box of fruit about half of the size that EVA served on OP picture
one can of coke zero.

Keep in mind this was a 7:20 am departure out of SIN to NRT. That was it.

The attendant only did one water run just before landing.

The attendant on my side Masumi Kobyashi was long faced and generally cold in her face. I never saw a smile out of her face in 6+ hour of flight

UA838 NRT-SFO (also on N117UA)

Dinner service- Same old junk

1. Chicken Teriyaki with rice, egg, and pickled ginger or beef with beans and potato. UA has been serving this out of NRT on all flight for last 6 months or so. No to mention the small portion. It barely half of a lean cuisine size. How is this worse when compare to what EVA serve. After all everything is served in 1/2 size container mixed together. No to mention my rice was burnt.

2. A small salad with thousand island dressing.

3. A cold roll

4. A piece of hard brownies that is size of a majong chip and probably deadly if u throw against someone's head.

Breakfast- scramble egg with tiny sausage. That was it.

Service?
We docked at gate at 8:42. Off plane by 8:50. Cleared customer and arrived at baggage area at 8:58.
The first bag did not come out of conveyor 1 until 9:35am. I got my bag (tagged priority due to my SQ status) at 9:40am. Almost an hour after dock at gate.

There were only one other flight arriving into international terminal at that time. A CO/UA 1179 from Guardjara (can't spell) that arrived 20 minutes after we arrived.

There were no other plane at that time.

Btw we left, UA 862 from HKG just landed.

I still can't believe it take almost an hour to get bags out of a UA 747 parked at a near gate G100 to the 1st conveyor belt after custom.

You are right. UA is not a budget carrier. Its a legacy carrier. So legacy that its serving same food for at least 6 month, never gets baggage out in less than 30 minutes, and absolutely nothing to entertain customer for 15 hours in air.
Legacy like extinct dinosaurs. At least a budget carrier is much more efficient in getting your bags.


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EVA Air In First LAX-TPE (Pics) posted Sat Jul 7 2007 02:29:14 by Echster
EVA Air ; BR 77W BKK-TPE Oct06 (few Pics) posted Fri Apr 13 2007 19:22:25 by The777Man
BKK-TPE-LAX On EVA Air J-class + Scenic Airlines posted Sat Feb 10 2007 01:27:06 by Levent
EVA Air Super First LAX-TPE-BKK With Pics posted Tue Dec 12 2006 06:37:42 by Echster
EVA Air's Hello Kitty Ride On TPE-HKE And Back posted Wed Mar 28 2012 21:46:19 by 9V-SVC
EVA Air Part 3: HKG-TPE On Airbus A330-200 posted Sat Nov 26 2011 19:55:29 by 9V-SVC
EVA On Impulse? SIN-TPE Vv BR 77W Business/Premium posted Sat Jan 9 2010 03:24:04 by Econojetter

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