Iloveek From Netherlands, joined May 2002, 107 posts, RR: 0 Posted (13 years 9 months 1 week 1 day 20 hours ago) and read 3988 times:
My family decided that we must go to Mallorca on holiday. So we looked on the Internet and I knew that Transavia the only airline is, which flies AMS-PMI. But they didn't have places anymore. So later I looked at www.iberia.com and there were enough places. My parents prefer to fly Business Class so I booked 3 places for AMS-BCN,BCN-PMI,PMI-BCN,BCN-AMS. What the total price was, I can't remember but I'm sure it wasn't cheap. I never flew Iberia before so I was looking forward to the journey.
23 februari 2002
actual departure time:21.20
actual arrival time:23.10
At 16.30 we departed with the train to Schiphol. I think that's a very good thing from AMS: it has his own railwaystation. Well, we buyed tickets for the train but no control . After our arrival at platform 3, it was just a little walk to the check-in desk 1. This desk is only for OneWorld airlines like CX,BA,AY and ofcourse IB. There was no row so we didn't have to wait long:D We also got our boardingcards for BCN-PMI. No problems further. Then we walked slowly to the IB-business lounge.The GlobeGround schengen lounge was nice,there were relax-seats and food and drinks. And I also thought there were pc's but I'm not sure. Well, nice but not the best. Time went on and at 19.10 we went to gate b12. We saw on the TV screen that the flight was delayed for 15 minutes. No problem we thought. But the plane wasn't arrived yet from BCN so that was a big problem. Well, I didn't mind cause I wanted to have a look to the other planes and airlines. I saw TP,AF,LH and sea's of KLM. I looked and looked and at 19.35 I went back to the gate. But again 20 minutes delayed. And two hours later we were boarding. I went first on board because business class!
I thought it was a nice plane and I was welcomed by a stewardess. The seats weren't bad but I saw no difference betweens Business and Economy. Like I excepted: no ptv's but normal (airbus)tv's. And that's boring because I reallly like them. The legroom was not bad and the welcome-drink also. My dad asked to a steward what to do because we had a connection to PMI. He said with a big smile:no problem. Then the safety instructions started on the TV. The captain introduced himself and the first officer and he said we're ready for depart. I fastened my seatbelt and I was also ready. The cabin crew of Iberia is nice but they can't speak English very well. The plane departed and after 10 minutes the cabin crew started with the service. I took a coke first. Later they were serving Eastern Chicken with rice and a fruit salad. And that ofcourse with (warm!) rolls. I must say it was very good. Later as dessert they served tea,coffee and apple pie. The applepie was hot and The food was very very good. But further I was bored and I read the inflight magazine 1000 times and I listened to music. Again the captain spoke that we're ready for landing. So AGAIN I fastened my seatbelt and I looked down at the window to see lights in a city. We landed in BCN and we went out of the plan after saying goodbye to cabin crew.
Now we knew we were to late for flight to PMI so we took our bagage and we went to Iberia customer service.They knew everything and they said that we can sleep in a hotel in BCN and take the next flight in the morning. We had no other choice so we did agree. We were braught to the Barcelo Sants hotel, a big hotel in town. It was a nice hotel and they gave us 2 rooms
! I took a drink from the mini bar, knowing that Iberia pays.
I woke up next morning and ate delicious breakfast in the hotel. A minibus braught us again to the airport
24 februari 2002
departure time about 10.00 and he departed on time
arrival time about 10.30
flight: IB 1708
Check in and boarding went fast. We didn't went to the lounge because we hadn't much time. At board it looked the same as in the other flight and the service was very very bad because there was only a little cake and nothing to drink. And that in business class!Well no entertainment! This was a very bad flight and I didn't except that.
All with all Iberia is not bad but also not very good.
I give marks to IB for my flight: (from 1 to 5, 5 is best)