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Montréal? Mais Oui! SFO-SLC-MSP-YUL With DL First  
User currently offlineMarcoPoloWorld From United States of America, joined Mar 2008, 639 posts, RR: 0
Posted (2 years 9 months 1 week 5 days 7 hours ago) and read 11197 times:

Introduction:

During my first trip eastern Canada to visit someone last year, I fell for Montréal, and decided it was time to go back to once again expercience the lovely fall there. Finding reasonable fares to Canada is always a challenge, and I usually come up with work-arounds to escape that (mileage redemption, coupons, etc). But after browsing around for awhile, I discovered that Delta Air Lines offered their domestic "first" class for just a little bit more than the prevailing economy fares, so I decided to take the bait and booked a one-way A class ticket with DL for $491 from San Francisco to Montréal for a three-segment itinerary (I booked the return with UA in Y, not covered in this trip report), extending the Veterans Day weekend by a couple of extra vacation days. I was very curious to see what a domestic premium cabin experience would be like, and having three flights in the itinerary would allow me to get a good sample of that.

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On my way to the airport on the metro (BART), transferring at the South City station.

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I like the history type pictures that are displayed at this station.

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Train arriving on the SFO line.

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While the international terminal at the San Francisco airport really shines, the domestic terminals are pretty much nothing more than the conventional bland design that you see everwhere in the States. Delta uses Terminal 1 at SFO, so I proceeded there from the adjacent terminal in which the metro station is located. Even though there is a people mover, all terminals are connected and can be reached from eachother indoors on foot. I hadn't checked in online, so I did that at the airport. The "first" class ticket gives you priority treatment at the airport, but interestingly enough not access to the business lounge - an curious deficiency for someone like me who is used to flying internationally and getting lounge access as elite even when just flying economy. The check-in was polite and efficient.

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Old-style fids, containing only one airline's flights. My first segment was to Salt Lake City, and was shown as departing on time from gate 44.

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I proceeded through security via the priority line, and entered the short pier from which my flight would depart.... hmm, is that a starved horse or something? He probably came off a domestic flight with no meal service.... Speaking of that, knowing that there probably wouldn't be anything served on my first flight, I bought a sandwich and consumed it at the gate.

FLIGHT DL4600
SAN FRANCISCO - SALT LAKE CITY
NOVEMBER 10, 2011, 10:25
DOMESTIC FIRST
CANADAIR 700 RJ

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Unfortunately, two of my three flights this day would be on RJs. This would be our first ride today, a Canadair 700 I believe, operated by Skywest Airlines.

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The gate area. Nothing special to see here. Boarding commenced, and "first" class pax were given priority.

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The premium cabin on this regional jet featured 1+2 seating, a nice arrangement. Traveling solo this day, I had selected a seat in the single column, a neat little privilege. The seat was soft with leather clothing, but the its width was nothing to call home about. A pillow, blanket, and bottled water awaited at the seat when boarding. A pre-take-off drink was offered, but I declined.

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The ramp.

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View of the small premium cabin; only nine seats total in this section.

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Takeoff was quick and smooth from the runway 1 pair.

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Oakland.

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No meal or snacks were provided. Had tea, which was served in a chinaware cup.

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More legroom than in economy obviously, but nothing overly impressive here.

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The apperance of salt lakes hinted at us getting closer to our destination on this 90-minute flight.

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Nice mountain backdrop in the SLC area. I hadn't flown via this place since the 90s, and was looking forward to re-acquainting myself with this DL hub.


Taxiing after landing. A nice day in Salt Lake.

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I had a nice 75-minute layover here, more than enough for the easy transfer from one pier to another.

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A USAir Airbus enjoying a sunny day.

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Conventional flat-screen fids.

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SLC is Delta territory. Not a bad place geographically to have a secondary hub, although the local market is small.

FLIGHT DL1074
SALT LAKE CITY - MINNEAPOLIS
NOVEMBER 10, 2011, 14:25
DOMESTIC FIRST
AIRBUS A320

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On my way to the connecting gate on the C concourse.

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Courtesy help line phones and kiosks. Nice, but real persons would have been better.

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At the gate. I wasn't in a rush to board.

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Sorry for the poor shot of our A320 that would take us to the Twin Cities today.... Something was burning in the far background - maybe some rampers were grilling marshmallows.....

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Queue in the jetway.

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As with the previous flight, a pillow, blanket, and water bottle awaited at the seat when boarding. In this aircraft, there was a more conventional 2+2 seating arrangement. Pre-take-off drinks were offered; I chose tomato juice.

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Cabin view. Seats were slightly wider than in the RJ of the previous flight, while legroom looked to be about the same.

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As on the previous flight, we were well looked after, and infinite rounds of cocktails and other drinks were offered.

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On my itinerary, the serving on this flight had been shown as "refreshment". On overseas carriers, this tends to mean either a cold serving of sandwhich or even a small hot meal. But on this flight, that seemed to mean nothing but drinks and small, dry snacks. Had some goldfish with white wine. The wine was nice.

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Had a gin-and-tonic before our approach to MSP, which was nicely mixed and - like the wine - served in real glassware.

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As with Salt Lake, Minneapolis was another airport that (due to my lack of domestic flying in the 00s) I hadn't been to since the 90s, so I was looking forward to seeing it again. It had become dark by the time we landed. Fids. An impressive array of flights; the Twin Cities are so lucky to have the DL hub here - but will it be sustained?

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It was a very long way to walk toward the gate of my connecting flight, and I think the moving walkway I used was the same path I did back in the 90s when I transfered to catch a flight to Amsterdam. I had wanted to stop by and have a drink in one of the bars, but all were fully occupied so I ditched that idea.

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Delta territory. I'm impressed how quickly they repainted the NW aircraft after the NW/DL merger.

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The wayfinding signage at MSP is good - but why the Japanese characters? Just because they have one flight or something going there? I recall seeing something similar at SJC in the 90s... kind of inappropriate (or maybe disproportionate is the word I'm looking for). Anyways, as you can see, the airport was very busy at this time.

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The infamous walkway that never ends. The reason I remembered it through all these years is that you have a "view" of a huge parking structure out the windows to the right. Looks like they have installed a people mover parallel to this (or is that not new?).

FLIGHT DL4896
MINNEAPOLIS - MONTREAL
NOVEMBER 10, 2011, 19:15
DOMESTIC FIRST
CANADAIR 700 RJ

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Our gate for this evening's flight was C13. Looks like the captain was ready to be on his way already...

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Our bird that would take us on the final leg to Montréal this evening. Another RJ. Hard to believe that there aren't really any mainline flights from the States to YUL, unless one flies AC. Sorry, I know this is a bad shot of it.

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Boarding was soon called, and I took advantage of the early boarding opportunity for the premium cabin.

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We were welcomed aboard.

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This had become a familiar sight by now - the blanket, pillow, and Dasani water.

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A pre-take-off drink was once again offered, and I chose tomato juice.

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A view of the premium cabin. It occurred to me that all my flights this day had had crews with a southern drawl - and this was no exception. Interesting to fly all over the map except the South, and still hearing that southern accent all around from crew hehe. They must have re-rostered quite a bit, since surely these aren't NW crews.


A blurry shot of the ramps at MSP.

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The cabin was dimmed, and we took off smoothly and on time.

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Hot towels were given out. Nice. But why only on this flight?

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My itinerary had stated "dinner" as the serving on this flight - and finally, we got something to eat. They offered a choice of a chicken pasta salad or roast beef sandwhich, both cold entrées. I chose the sandwich. I hadn't had anything to eat since SFO, so any food was very much welcome in my belly. The sandwich came with a side of fresh fruit, potato chips, a cookie, and beverage (I had coke light), and was served on china and silverware.

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The fresh fruit side.

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I had once again chosen a seat in the single column of the RJ's 1+2 arrangement, and got some nice views of Montréal upon our approach to YUL. But my camera is really poor at taking night pictures with even the slightest motion, so sorry if I didn't capture any shots of it. Upon arrival at the gate, we were connected to a ground "jetway" that then led to a seemingly infinite array of escalators taking us ever higher and higher. Why are Canadian aiports laid out like that? That when you arrive, you go through the attic instead of a lower level to get from near the ground level to what will eventually also lead you to the ground level? I remember Calgary is the same weird way.

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On the way...

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Our regional jet tonight. Thank you for taking us here. Delta Connection operated by Atlantic Southeast.

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After reaching the attic (I think we ascended five times to get there), it is a loooong walk to the customs area. On the right, you can see the departures area; this wing is dedicated to US-bound flights.

At customs, it's the usual "what is your purpose here, how long are you going to stay, and where?" How about instead "thank you for visiting Canada and for spending your hard-earned money here - welcome and enjoy your stay" ?

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The arrivals level after clearing customs. The YUL airport is small, and reminiscent of YYC in both signage and setup. Speaking of that, I guess the Montréal airport handles only marginally more passenger movements than Calgary - stunning when considering the Montréal is about four times the population of Calgary. Airfares are high in Canada - I guess les Québecois try to escape that by driving to nearby destinations or to airports Stateside of the border to catch their flights from there - whereas in Alberta there isn't really anything nearby enough to do that. Interesting to think about it. Canadians certainly are gettting hit by high air fares stemming from high taxes and the Canadian government's protection of Air Canada.

****

Montréal is a fascinating city - located in N America, yet with a European touch. Going there is like entering a time capsule to the past, and enjoying all the charms that this entails. If you live and work here, the French language is a must. As a visitor, it doesn't matter as everyone just instantly is able to switch to flawless American English at even the slightest hint of you not mastering French (unlike in France where they will let me practice my rusty high school French). But the flip side of the coin is of course that major businesses have long-since escaped to Toronto, which overtook Montréal as Canada's largest city as recently as 1976. A pity, because Toronto is a gritty, spread-out place with weirdos in every street corner (like so many US cities), whereas Montréal is compact, beautiful, charming, orderly, and a breeze to get around.

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The subway system in Montréal is second to none, and very comprehensive. It is also fast and convenient. At transfer stations, lines are arranged such that you don't have to change levels when transferring between lines. Perhaps aside from New York, it must be the most comprehensive subway network in N America.

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Typical neighborhood streets with brick buildings surrounded by yellowing or bare trees getting ready for winter.


Wonderful Old Town. Here, the Notre Dame of Montréal.

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Old district near the waterfront. Just wonderful.

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More Old Town. Yes, I have done some minor edits hehe. In the summer, many of these streets are blocked off to vehicular traffic and become pedestrian malls.


Feels like Europe.

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Night excursion to the St Joseph Oratory, a beautiful cathedral on the hillside of Montréal (the city name means Royal Mountain).

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Speaking of the Royal Mountain, here's the view from it, looking toward the Olympic stadium from the 1976 games.

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Downtown at night. The Bay department store.

****

Conclusion:

First of all, let's face it - the domestic "FIRST CLASS" product in the US (or at least on DL) is nothing more than what would be regarded as "PREMIUM ECONOMY" on a reputable major international carrier. The lack of meals and lack of lounge access should be the immediately obvious indicators of this, followed by the actual in-flight product and service which is basically Economy with just a hint of Business class here and there. Think about it, we didn't even have IFE.

On the other hand, the fare I paid for this somewhat premium service was quite reasonable, and the value I received was probably somewhat commensurate with that. But that begs the question even more as to - why not call a spade a spade, and market this as Premium Economy? As for myself, I only stumbled up this opportunity coincidentally, as I would never look for First Class fares when searching for a revenue flight, and hardly even consider Business Class. If it was marketed as Premium Economy, I would so totally consider it at every search... Well perhaps more brilliant minds than me on this board could answer this question.

But I just want to end this trip report in a positive note by saying that my "Premium Economy" experience on DL, having paid a "Premium Economy" fare, was a decent one, and I would consider it again at that price point. And if only lounge access and hot meals on every flight was part of it, it would almost be a given each and every time I fly Delta.

Thank you so much for reading, and any feedback is very much appreciated!

33 replies: All unread, showing first 25:
 
User currently offlinebaje427 From Barbados, joined Jul 2011, 405 posts, RR: 0
Reply 1, posted (2 years 9 months 1 week 5 days 7 hours ago) and read 11160 times:

For a first class ticket I would of expected something more substantial on both the SFO-SLC and SLC-MSP legs great report however.

User currently offlinePanAm788 From United States of America, joined Sep 2008, 291 posts, RR: 0
Reply 2, posted (2 years 9 months 1 week 5 days 7 hours ago) and read 11149 times:

Nice report! Very comprehensive and well written!

Only thing I might add is:

Quoting MarcoPoloWorld (Thread starter):
But that begs the question even more as to - why not call a spade a spade, and market this as Premium Economy?

I think the wealthy travelers who make up most of DL's elites would rather travel in something called First Class than something called Premium Economy, even if the service in First Class doesn't include much.

Thanks again for the nice report



heroes get remembered but legends never die
User currently offline767747 From United States of America, joined Jan 2005, 1930 posts, RR: 24
Reply 3, posted (2 years 9 months 1 week 5 days 7 hours ago) and read 11137 times:
Support Airliners.net - become a First Class Member!

Good report! Glad you had an easy connection through my home airport, MSP!

Quoting MarcoPoloWorld (Thread starter):
The "first" class ticket gives you priority treatment at the airport, but interestingly enough not access to the business lounge - an curious deficiency for someone like me who is used to flying internationally and getting lounge access as elite even when just flying economy. The check-in was polite and efficient.

I'd agree with you here ; frustrating that you are not granted access to a lounge unlike if you were flying an airline like LH, where if you're flying J on a flight from Frankfurt - Berlin, you can go to the Senator lounge, etc.

Glad you had some nice flights with Delta. I'm glad you received something on the MSP-YUL leg. I'd agree with you on the service; definitely more on the lines of an International Premium Economy than a First Class, but definitely a step-up from Economy. I will say though, being a frequent DL traveler, that I'm usually pretty pleased with the service no matter what class I'm in. Domestic F is always pretty standard, and I'm afraid the days of the red carpet are behind us.

Thanks for sharing!

Matthew (767747)


User currently offlinewillzzz88 From United States of America, joined May 2011, 150 posts, RR: 0
Reply 4, posted (2 years 9 months 1 week 5 days 6 hours ago) and read 11066 times:

I LOVE MONTREAL!

It's literally Quebecois Francais in North America over the border (and yes I've driven over the border into NY/VT/ME... It gets lame after that!  

Though it's surprising with DL'es trans-Atlantic relationship with Skyteam (Delta IS Air France/KLM North America!) and the Quebecois/Parisians that they couldn't dump more capacity into Montreal just north of the border eh!?

Hint: Drive a little further east (I haven't been in a couple of years!) and go into Quebec City, it's the most European city in North America!

Oh! Just checked wikipedia and apparently DL *DOES* fly into French North America aka Quebec City (CYQB!) but ONLY on a CRJ from DTW!

They should add a JFK-YQB like UA/CO does but the UA/CO stuff from EWR I believe is operated with AC in *A.

Too bad no real business/industries that DL thinks it's enough to fly to CYQB with only 2x daily CRJ's to DTW, it's very tourist friendly though! It's my place to escape when I'm too poor to cross the Atlantic!

[Edited 2011-11-20 19:54:59]

User currently offlineKLASM83 From United States of America, joined Aug 2005, 629 posts, RR: 0
Reply 5, posted (2 years 9 months 1 week 4 days 19 hours ago) and read 10236 times:

A very great TR! I loved the pictures of a DL RJ F class. Looks like you got one of OO's new CR7's, they sure look sharp inside. Thanks again!


Don't you want to hang out and waste your life with us?
User currently offlinereifel From Germany, joined Feb 2005, 1347 posts, RR: 1
Reply 6, posted (2 years 9 months 1 week 4 days 15 hours ago) and read 9769 times:

Thanks for this report. Seems that First Class is not worth the money. It is strange that you don't have access to the lounge when you pay for a first class ticket.

Quoting MarcoPoloWorld (Thread starter):

During my first trip eastern Canada to visit someone last year, I fell for Montréal, and decided it was time to go back to once again expercience the lovely fall there. Finding reasonable fares to Canada is always a challenge, and I usually come up with work-arounds to escape that (mileage redemption, coupons, etc).

You could try to fly to Burlington, Vermont (BTV). There is a greyhound bus right at the airport and it brings you to Montreal in less than 2 hours (the other way round it can take ages at the nasty US customs). It's usually much cheaper and used a lot by people living in Montreal.


User currently offlinelychemsa From United States of America, joined Oct 2009, 1195 posts, RR: 3
Reply 7, posted (2 years 9 months 1 week 4 days 14 hours ago) and read 9711 times:

Too bad that the US to Canada fares are so high. That's why I never go.

User currently offlinePalmjet From United Kingdom, joined Nov 2001, 1223 posts, RR: 17
Reply 8, posted (2 years 9 months 1 week 4 days 12 hours ago) and read 9465 times:

Hi there - great report and nice to see a little of Montreal. I've always wanted to go - thinking about a trip next year. Nice shots of SLC as well. Another airport/destination on my list.

MSP sure looked busy - it was very busy when I passed through there in Jan 2009. Nice enough airport but horribly rude TSA the morning I went through.

Quote:
At customs, it's the usual "what is your purpose here, how long are you going to stay, and where?" How about instead "thank you for visiting Canada and for spending your hard-earned money here - welcome and enjoy your stay" ?

Hilarious! You think US immigration thank me or any other non US citizen for visiting the US? Not since before 9/11 in any of my trips to the US have I been welcomed - as a non US citizen, I get what you got in Canada - the standard "why are you here?" "how long are you staying?" "where are you staying?" I have a very nice life in the UK and Australia thanks very much and have absolutely zero interest in overstaying illegally the US!



Eastern - Number One To The Sun
User currently offlineTigerguy From United States of America, joined Aug 2010, 933 posts, RR: 0
Reply 9, posted (2 years 9 months 1 week 4 days 8 hours ago) and read 9056 times:

Hello there, and thanks for the nice report. Montreal is probably one of the few places in the world where I could have even a quarter of a chance of fitting in, as I'm kinda decent in the French I took during school.   

Quoting MarcoPoloWorld (Thread starter):
hmm, is that a starved horse or something? He probably came off a domestic flight with no meal service....

He probably was the meal service...

Quoting MarcoPoloWorld (Thread starter):
Something was burning in the far background - maybe some rampers were grilling marshmallows.....

Wow, I don't know what it is about that place. I went through there once on a layover and there were some pretty serious fires going on, with smoke visible in many of the pictures I took.



Flying friendly for a while, but is that a widget I see in the rear-view mirror?
User currently offlineMarcoPoloWorld From United States of America, joined Mar 2008, 639 posts, RR: 0
Reply 10, posted (2 years 9 months 1 week 4 days 8 hours ago) and read 9053 times:

Quoting baje427 (Reply 1):
For a first class ticket I would of expected something more substantial on both the SFO-SLC and SLC-MSP legs great report however.

Yeah - why not at least a small sandwich?... Thanks for appreciating my simple report!

Quoting PanAm788 (Reply 2):
I think the wealthy travelers who make up most of DL's elites would rather travel in something called First Class than something called Premium Economy, even if the service in First Class doesn't include much.

Right, probably. And I realize that the term First Class has a history which didn't always involve lie-flat beds and such.... Thanks so much for reading!

Quoting 767747 (Reply 3):
Good report! Glad you had an easy connection through my home airport, MSP!

Thanks!.... I enjoyed seeing MSP again, and it's definitely an airport with a level of service to be proud of.

Quoting 767747 (Reply 3):
being a frequent DL traveler, that I'm usually pretty pleased with the service no matter what class I'm in

Good to hear that, and I would not hesitate to fly DL again myself.

Quoting willzzz88 (Reply 4):
Hint: Drive a little further east (I haven't been in a couple of years!) and go into Quebec City, it's the most European city in North America!

Yeah, I've heard about Québec City supposed to be something really unique and special, but I always seem to get too busy in Montréal to go there hehe.

Quoting KLASM83 (Reply 5):
A very great TR!

It's only as great as you deem it to be - and I'm happy to hear that you liked it!

Quoting KLASM83 (Reply 5):
Looks like you got one of OO's new CR7's, they sure look sharp inside.

Yes, the one on the first leg looked new and shiny and nice.

Quoting reifel (Reply 6):
You could try to fly to Burlington, Vermont (BTV). There is a greyhound bus right at the airport and it brings you to Montreal in less than 2 hours (the other way round it can take ages at the nasty US customs). It's usually much cheaper and used a lot by people living in Montreal.

Definitely worth looking into - thanks for sharing that info! And thanks alot for reading!

Quoting lychemsa (Reply 7):
Too bad that the US to Canada fares are so high. That's why I never go.

Sorry to hear that - yes, the high fares are a barrier no doubt....

Quoting Palmjet (Reply 8):
Hi there - great report and nice to see a little of Montreal.

Thank you so much!

Quoting Palmjet (Reply 8):
I have a very nice life in the UK and Australia thanks very much and have absolutely zero interest in overstaying illegally the US!

Exactly!.... Thanks for reading!


User currently offlinecaleb1 From United States of America, joined Nov 2008, 361 posts, RR: 3
Reply 11, posted (2 years 9 months 1 week 4 days 7 hours ago) and read 9024 times:
Support Airliners.net - become a First Class Member!

I really enjoyed your report, but I have to say, Delta's inflight offerings seem less than impressive to say the least. I guess I am still expecting airlines to be like they were years ago, especially when traveling first class. Thank you again for your report, but Delta seems like a real disappointment.

User currently offlinethegreatRDU From United States of America, joined Mar 2006, 2310 posts, RR: 4
Reply 12, posted (2 years 9 months 1 week 4 days 7 hours ago) and read 9024 times:

Nice I love Montreal....(except in the winter...then I'll stay here in Raleigh)
Ace TR!
Looks like DL was a letdown for you....ATL-MSP F cabin a meal is a must...



Our Returning Champion
User currently offlineWestJet747 From Canada, joined Aug 2011, 1830 posts, RR: 10
Reply 13, posted (2 years 9 months 1 week 4 days 3 hours ago) and read 8706 times:

Great report! I always enjoy hearing what people have to say about my home town. I would move back at the first opportunity!

Quoting MarcoPoloWorld (Thread starter):
Canadians certainly are gettting hit by high air fares stemming from high taxes and the Canadian government's protection of Air Canada.

It's terrible. Even flying with airlines like PD who often have 50% sales, the tax is charged on the fare BEFORE the discount. I'm fortunate enough to attend a university only 20 minutes from the American border so I'm just a short hop to waaay cheaper flights.

Quoting MarcoPoloWorld (Thread starter):
As a visitor, it doesn't matter as everyone just instantly is able to switch to flawless American English at even the slightest hint of you not mastering French

You're clearly far more charming than myself, because my experiences are quite the opposite! Maybe they were just able to smell your tourist dollars  
Quoting MarcoPoloWorld (Thread starter):
Night excursion to the St Joseph Oratory, a beautiful cathedral on the hillside of Montréal

I am one of the least religious people out there, but this is still one of my favourite places in Montreal. The beauty of both the structure and the view is amazing, no better word for it.

Quoting lychemsa (Reply 7):
Too bad that the US to Canada fares are so high. That's why I never go.

At least you guys don't have to pay the Canada to anywhere fares like we do!   

Again, great trip report! I look forward to the next one.



Flying refined.
User currently offlineZS-SAZ From South Africa, joined Jul 2001, 39 posts, RR: 0
Reply 14, posted (2 years 9 months 1 week 3 days 23 hours ago) and read 8566 times:

Thanks for the trip report - really enjoyable. Particularly enjoyed your images of the SF & Montreal subways.  

User currently offlinejamesontheroad From United Kingdom, joined Jul 2005, 543 posts, RR: 1
Reply 15, posted (2 years 9 months 1 week 3 days 20 hours ago) and read 8392 times:

Thanks for sharing the great little trip report - flying between two cities I know on an airline and planes I don't 
Quoting MarcoPoloWorld (Thread starter):
During my first trip eastern Canada to visit someone last year, I fell for Montréal, and decided it was time to go back to once again expercience the lovely fall there.

+1    Mtl. stole my heart back in about 2004, and I was lucky enough to live and work there a short while later. Despite the infuriating bureaucracy, the sometimes shabby infrastructure and the ass-cold winter, it's still my favourite city in the world to live, eat, work, drink, sleep, party, meander...

Quoting MarcoPoloWorld (Thread starter):
I like the history type pictures that are displayed at this station.

I read that and immediately hoped you would try out the Montréal métro. And...

Quoting MarcoPoloWorld (Thread starter):
The subway system in Montréal is second to none, and very comprehensive.

... you did. The métro is fascinating on so many levels. It was constructed in a huge wave of optimism and growth during the sixties, seventies and even a bit of the eighties, and retains a look, feel and even smell of the era in which it first opened. The trains are oddities - running on rubber tyres like some of the Parisian métro trains apparently for no other reason than to nurture French (as opposed to American) technology. The stations are also beautiful - all unique in their architecture, and all commissioned to include at least one artist who collaborated with the architect. metrodemontreal.com is a great place to explore the architecture and art of this amazing system.

Quoting MarcoPoloWorld (Thread starter):
At customs, it's the usual "what is your purpose here, how long are you going to stay, and where?" How about instead "thank you for visiting Canada and for spending your hard-earned money here - welcome and enjoy your stay" ?

Ha! Being British, having visited America many times, and being about to marry an American, I'd have hoped by now to get a friendly reception from US border agents. But in dozens of arrivals, I never have. I'm afraid this attitude is sadly not limited to the CBSA/ASFC.

I enjoyed your reading your report, and am so glad you enjoyed Montréal. Perhaps next time you can fly up front with AC on one of their A319 or A320. I'm relatively impartial on the matter, but I tend to agree with the Skytrax award for Best Airline in North America. While the domestic airline market in Canada isn't as competitive as it is here in the UK and Europe, AC do have their good moments.

Best wishes, and I look forward to your next report.


User currently offlinePs76 From , joined Dec 1969, posts, RR:
Reply 16, posted (2 years 9 months 1 week 3 days 15 hours ago) and read 8170 times:

Hi!

Many thanks for the report. Although the fare wasn't that high I would have been a little dissappointed to get so little food and IFE in first class. Back in the 90s you'd get more than that in economy! Anyway some very nice in flight and terminal pics. You passed through some pretty pleasant airports. And some nice shots of Montreal too, a part of the World I've wanted to visit for a few years now.

Many thanks.

P.


User currently offlineMarcoPoloWorld From United States of America, joined Mar 2008, 639 posts, RR: 0
Reply 17, posted (2 years 9 months 1 week 3 days 7 hours ago) and read 7745 times:

Quoting Tigerguy (Reply 9):
Hello there, and thanks for the nice report.

You're very welcome Tigerguy, and thanks so much for reading!

Quoting caleb1 (Reply 11):
Thank you again for your report, but Delta seems like a real disappointment.

If compared to overseas carriers, for sure a disappointment.... Thanks for reading!

Quoting thegreatRDU (Reply 12):
Nice I love Montreal....(except in the winter...then I'll stay here in Raleigh)

Hehe... Well, I grew up with snow, so I like Montréal in winter as well as the other seasons. But there is definitely something charming about fall and yellow leaves there.... Thanks so much for reading!

Quoting WestJet747 (Reply 13):
Great report! I always enjoy hearing what people have to say about my home town. I would move back at the first opportunity!

I was wondering when somebody with a Canadian flag would comment hehe.... Yeah - a great town it is.... and too bad about the high fares for sure.... Thanks so much for reading!

Quoting ZS-SAZ (Reply 14):
Thanks for the trip report - really enjoyable. Particularly enjoyed your images of the SF & Montreal subways.

You're very welcome, and thank you for taking the time to read it, even though it's just very simple.... Yes, the trip to and from the airport is kind of part of the overall trip, so I like to document it as well sometimes. One thing that I didn't do a good job on saying in the report was that the Montréal subway does not extend to the airport unfortunately.

Quoting jamesontheroad (Reply 15):
Mtl. stole my heart back in about 2004, and I was lucky enough to live and work there a short while later. Despite the infuriating bureaucracy, the sometimes shabby infrastructure and the ass-cold winter, it's still my favourite city in the world to live, eat, work, drink, sleep, party, meander...

I don't blame you for your admiration of that place.... how were you permitted to work there?

Quoting jamesontheroad (Reply 15):
metrodemontreal.com is a great place to explore the architecture and art of this amazing system.

I definitely will, and thanks for sharing the link! Yes, the came-and-went glory is all over the place, in a subtle way.

Quoting jamesontheroad (Reply 15):
Ha! Being British, having visited America many times, and being about to marry an American, I'd have hoped by now to get a friendly reception from US border agents. But in dozens of arrivals, I never have.

I'm sorry to hear that - but rest assured, you are most welcome and appreciated here.

Quoting Ps76 (Reply 16):
Hi!

Many thanks for the report. Although the fare wasn't that high I would have been a little dissappointed to get so little food and IFE in first class. Back in the 90s you'd get more than that in economy! Anyway some very nice in flight and terminal pics. You passed through some pretty pleasant airports. And some nice shots of Montreal too, a part of the World I've wanted to visit for a few years now.

Many thanks.

P.

You are welcome for my simple report.... I wish someone from the airline would read this thread, because I think it contains some valuable feedback, not just from myself but from the comments you made as well. For those of us used to flying internationally, experiencing the intra-N American flight product can be a hard landing if one doesn't lower the expectation bar first.... Thanks so much for reading!


User currently offlineFilAmAirlines From United States of America, joined Jun 2008, 139 posts, RR: 0
Reply 18, posted (2 years 9 months 1 week 3 days 5 hours ago) and read 7674 times:

Very detailed yet enjoyable trip report!

I'm curious were the inflight announcements on the MSP-YUL flight only in English?
I ask because YUL, despite Montreal being more anglophone vs. the rest of Quebec, has a French-speaking majority.



FNT is the death knell for MBS and LAN because of WN's commitment
User currently offlinewillzzz88 From United States of America, joined May 2011, 150 posts, RR: 0
Reply 19, posted (2 years 9 months 1 week 1 day 12 hours ago) and read 7012 times:

FilAmAirlines,

I don't think so. DL and Skyteam only send in their CRJ's into Montreal and Quebec City anyways (French North America).

They aren't staffed by their international F/A's either that DO CROSS THE ATLANTIC but I believe the majority understand American English anyways.

It's American English and Canadian French.

Which is like the bastardized version of the new world.

Anyone else have more information on this can comment.

It's not like the Carribean/Latin America where there's actually lots of people who don't know English (Native Americans, etc, etc)..

Quebec is pretty bi-lingual.

Though there was the funny lawsuit in Canada of the French speaking couple saying they didn't get Francais service on either a domestic flight outside of Quebec or with-in North America (US-Canada).


User currently offlineWestJet747 From Canada, joined Aug 2011, 1830 posts, RR: 10
Reply 20, posted (2 years 9 months 1 week 1 day 10 hours ago) and read 6909 times:

Quoting willzzz88 (Reply 19):
It's American English and Canadian French.

I wasn't aware there was a Americans spoke English differently than Canadians  
Quoting willzzz88 (Reply 19):
Quebec is pretty bi-lingual.

Correction: Montreal is pretty bi-lingual. As soon as you leave the island it gets real difficult if you're an anglophone. From my own experience, being from this great province, you would be surprised how many French people there are who can understand and speak English but refuse to do so purely out of spite.

Quoting willzzz88 (Reply 19):
Though there was the funny lawsuit in Canada of the French speaking couple saying they didn't get Francais service on either a domestic flight outside of Quebec or with-in North America (US-Canada).

Happens all the time. But I believe the lawsuit to which you are referring to is of a francophone couple from Ottawa who ordered a 7-Up in French on an AC flight and the English-speaking FA brought them back a Sprite...which apparently is worth a $500,000 court action. Ultimately the (Quebecois) judge ordered that AC pay the couple $12,000 and issue an apology. I listened to a radio interview after the judgement with Mr. Thibodeau (the plaintiff) and he was as proficient in English as any anglophone! This abuse of the Official Languages Act in Canada is far too common up here, especially since AC is legally obligated to provide service in both French and English.



Flying refined.
User currently offlineMarcoPoloWorld From United States of America, joined Mar 2008, 639 posts, RR: 0
Reply 21, posted (2 years 9 months 1 week 1 day 8 hours ago) and read 6829 times:

Quoting FilAmAirlines (Reply 18):
Very detailed yet enjoyable trip report!

I'm curious were the inflight announcements on the MSP-YUL flight only in English?
I ask because YUL, despite Montreal being more anglophone vs. the rest of Quebec, has a French-speaking majority.

The southern-drawl crew that were on that flight had probably never even heard of a language called French.   So no, they didn't make any announcements in French.

Thanks so much for enjoying my simple trip report, and walang anuman!


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6757 posts, RR: 77
Reply 22, posted (2 years 9 months 1 week 1 day 4 hours ago) and read 6717 times:

Hi MarcoPoloWorld,

another nice report with good pictures! I totally agree with you about the unimpressive F Class service.

Quoting MarcoPoloWorld (Thread starter):
Something was burning in the far background - maybe some rampers were grilling marshmallows.....

  


PH



Nothing's worse than flying the same reg twice!
User currently offlinesteex From United States of America, joined Jun 2007, 1645 posts, RR: 9
Reply 23, posted (2 years 9 months 1 week 1 day 3 hours ago) and read 6688 times:

Nice report. FYI, you should've investigated further - you absolutely were allowed access to the SkyClub at every stop along the way with an international ticket in the first class cabin. Canada is included as "international" in terms of lounge access, I always stop in the lounges at MSP/DTW on my trips to/from YYZ when I get upgraded to First on DL.

User currently offlineMarcoPoloWorld From United States of America, joined Mar 2008, 639 posts, RR: 0
Reply 24, posted (2 years 9 months 1 week 9 hours ago) and read 6418 times:

Quoting steex (Reply 23):
Nice report. FYI, you should've investigated further - you absolutely were allowed access to the SkyClub at every stop along the way with an international ticket in the first class cabin. Canada is included as "international" in terms of lounge access, I always stop in the lounges at MSP/DTW on my trips to/from YYZ when I get upgraded to First on DL.

Really? Well, if that's true, it was a well-kept secret then I guess. No indication of that anywhere, and I was not issued a lounge invitation stub together with my boarding passes. How do you get into the lounge without an invitation stub?

Anyways, thanks for reading!

Quoting PlaneHunter (Reply 22):
Hi MarcoPoloWorld,

another nice report with good pictures! I totally agree with you about the unimpressive F Class service.

Hi PlaneHunter! Thanks a bunch, and thanks for reading! I sure enjoy all your TRs alot.

  


25 airontario : That's a pretty ignorant comment.
26 fawannabe : Great TR! Don't get enough domestic trips on delta, very interesting, excellent photos!!
27 oneskyjet : you need a new digital camera. Looking at your pictures makes me feel like I have tourettes.
28 MarcoPoloWorld : That's your judgment, fine. Go down "south" and ask them if they even know about a country called Canada. Most of them will likely tell you that they
29 Post contains images MarcoPoloWorld : Thanks so much! Yeah, not alot of domestic US trip reports here, so I'm glad this one helped fill the niche. Thanks again for reading and for your ni
30 Post contains images WestJet747 : His blurry pictures give you a spectrum of tic disorders characterized by involuntary movements and spontaneous vocal utterances? Interesting.... My
31 steex : DL doesn't issue invitations for access to domestic lounges - in fact, in my DL travels, MNL is the only place I've actually gotten a paper lounge in
32 MSS658 : Hi Nice trip report, thanks for sharing your F-expercience to Canada! The RJ's look ok (well, at least for the sectors they use those RJ's on). Howeve
33 Post contains images MarcoPoloWorld : Lol!.... Not that I really understand much of that sentence hehe but for what it's worth, if you and the other poster are referring to the city pictu
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