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To Manila And Back - J Class On KE And KL  
User currently offlineMalboroLi From Italy, joined Oct 2008, 7 posts, RR: 0
Posted (2 years 7 months 1 week 6 days 5 hours ago) and read 11408 times:

So guys, let’s start with my second TR here  
This time I’ve to fly to Manila, just for 1 day  
My travel plan are quite strange, due the fact that there are no free seats available on the direct route Europe-Philippines, so I was forced to make a stopover in Incheon on the outbound flight, and a direct flight on the inbound.
The travel was not so “relaxing”…HAM-AMS-ICN-MNL-AMS-HAM, all in business class; the main reason for the trip was a 3 hours meeting, but at the end I enjoyed the destination, I never been in the Philippines before!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/map.gif
The flight from Hamburg to Amsterdam was planned to depart at 8.50AM, so I went to the airport more than one hour before…the airport of Hamburg are quite nice, and with a lot of parking!  http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/1.jpg
Inside, the airport is clean, without much congestion, and the roof are really high, so it gives a good “feeling”:
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_9957.jpg
At the beginning the check-in desk was not presidiated, but after 5 minutes a really nice agent took place and start my boarding procedure…Unfortunately, he was not able to give me the boarding card for the whole trip…he just give me the card until Amsterdam, but he assured me that I will got the other into the lounge in AMS…what a liar!!!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_9959.jpg
Just after the security check (with a priority lane, that is always a plus!) I went straight to the lounge; the lounge is quite small, but was not crowded at all, so I enjoied the time there; there are no free wi-fi, but in 2011, who cares!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_9971.jpg
BTW, a really nice view on the apron!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_9981.jpg
The food / drink selection was not so bad; take in mind that there were no more than 10 persons there…
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_9976.jpg
And a quite strange of selection for me…chips, orange and coffee http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_9979.jpg
After half hour of iPad and Email, I was advised by the attendant that the flight are boarding, and it was quite far from the lounge (well, far for this airport, for sure); after 10 min of walking, here we are, boarding in progress!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_9983.jpg
Plane data:
Model: Fokker 70 – Call Sign: PH-K2T
Flight: KL 1778 – Duration of flight: 1h10min for 236 miles
The seat was not so bad, a standard economy seat with the middle seat blocked; the bottle of water was forgotten by a F/A, that claim it back after 20 min of flight http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_9988.jpg
The flight to AMS was really short, a little bit more than 1hour; however, the service was realy poor for a Biz Class…just orange and a biscuit, nothing else…
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0013.jpg
Then soon we approach AMS Airport…the port of Amsterdam is always impressive!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0028.jpg
Then, with my big surprise, the KLM transfer desk don’t give me the boarding card for the other flight…I was forced to go out the terminal, and than require the cards to the check in counter of Korean; here the personnel was really polite and enjoyable (perfect Asian style) but honestly they was a bit unprepared…they asked me three times the visa for the Philipines…they don’t know at all that for a European Visitors was not required, and they make somethings like 10 phone call in Korea to verify that…
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0036.jpg
Then finally I went back again into the terminal, and I went to the KLM Lounge (one of the best lounge that I’ve ever seen in Europe) to enjoy the connection time (more or less 2 hours).
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0045.jpg
The lounge was so huge! There are a lot of space (and a lot of guest for sure); I’ve got some problem with unpolite and unfriendly personnel at the deck; I’ve asked her if it was possible to make a shower, and she shouted that the shower list was not there…now ok, I understand that she was overloaded by work, but what cost make a smile and show me the right way???
BTW, the buffet there was quite good:
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0052.jpg
And, most important thing overall, there was a smoking lounge http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0048.jpg
The plane was a 747, what a lovely queen!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0064.jpg
Plane data:
Model: Boeing 747-400 – Call Sign: HL-7473
Flight: KE 926 – Duration of flight: 11h25min for 5320 miles
My seat was on upper deck;
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0067.jpg
I love this plane, but honestly, the biz class of Korean are horrific! The seat are not lie-flat at all, this is the maximum recline, impossible to sleep good:
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0182.jpg
The good thing is that you have a plenty of space where to place your belongings:
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0085.jpg
There was no amenity kit at all, just a pair of shoes and nothing else…bah…quite surprised…
The cabin was half empty, and so my near seat, that is always a plus;
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0083.jpg
Just after a while, they served the “aperitif”, an orange juice with some nuts…
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0072.jpg
But the seats are well furbished with all kind of magazine, great! Also very nice the idea of the stickers!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0103.jpg
After the take off, the flight attendant start to serve the menu carte, what we have to eat today? http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0109.jpg
A good entry overall!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0140.jpg
Then a small soup, quite tasty, but the bread was terrible…btw we are here for flight, not for eat! http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0161.jpg
The main course was quite good, but the flight attendant are really quick to serve the (few) passengers…looks like they want to go to rest soon http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0175.jpg
A very nice thing was the wine service, really nice idea!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0165.jpg
And, of course, a bealyes and a coffee are always appreciated!  http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0192.jpg
Meanwhile, my IFE was frozen…the choice of films and video are not so good; anyhow, iPad is all I need in a flight http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0193.jpg
The nights are coming, but it’s really hard to sleep on this seats
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0203.jpg
BTW, in one way or other, I felt asleep for some (few) hours…useless to say that there was no open bar at all…in any case, the pre-landing dinner was served, a mixed salad:
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0208.jpg
With some chicken, not bad at all
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0212.jpg
Ok, we are now approaching Korea! I was last time in ICN few years ago, but I have a wonderful memories of this airport, one of the best Asian airport overall! It always surprise me how is possible that in 2011 the flight over north Korea are still forbidden; we was forced to travel all around, and approach the APT by the sea side:
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0219.jpg
Here we are! And this nice surprire are waiting me!!! First Korean whale that I’ve ever seen!
http://i875.photobucket.com/albums/ab313/MalboroLi/Manila/IMG_0223.jpg
Ok, more than enough for now, I will continue later with the approaching flight to MNL (much much better) and the return flight with KL  
Hope you enjoy it!
Mal

12 replies: All unread, jump to last
 
User currently offlinepalmjet From United Kingdom, joined Nov 2001, 1221 posts, RR: 17
Reply 1, posted (2 years 7 months 1 week 6 days 4 hours ago) and read 11226 times:

Hi There

Nice introduction to your flights to MNL. AMS is a lovely airport for sure. Thanks for posting the first part.

Quote:
the main reason for the trip was a 3 hours meeting

Wow! I guess video conferencing was not considered (or available)? I wish I worked for your company - which must have a very generous expenses policy!

Quote:
Also very nice the idea of the stickers!

Nice to see the onboard service from KE. The wine presentation certainly looked different. However, re the stickers, this is far from a new or unique idea. Qantas were providing stickers like this at least 20 years ago.



Eastern - Number One To The Sun
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3203 posts, RR: 12
Reply 2, posted (2 years 7 months 1 week 6 days 2 hours ago) and read 10901 times:

Nice trip you had there - lots of flying for just a 3 hour meeting

Quoting MalboroLi (Thread starter):
Unfortunately, he was not able to give me the boarding card for the whole trip…he just give me the card until Amsterdam, but he assured me that I will got the other into the lounge in AMS…what a liar!!!

So annoying when "alliance partners" can't do something as simple as print onward boarding passes

Quoting MalboroLi (Thread starter):
the lounge is quite small, but was not crowded at all, so I enjoied the time there; there are no free wi-fi, but in 2011, who cares!

There was free wifi when I was there in October - got a wifi card from the front desk

Quoting MalboroLi (Thread starter):
The flight to AMS was really short, a little bit more than 1hour; however, the service was realy poor for a Biz Class…just orange and a biscuit, nothing else…

Very poor indeed - looks like economy

Quoting MalboroLi (Thread starter):
A very nice thing was the wine service, really nice idea!

Never seen anything like that before - interesting idea!



http://my.flightmemory.com/shefgab Upcoming flights: LHR-GVA-LHR-TXL-LHR-VE-PRN,SPU-OSL-LHR, LGW-DXB-BKK-DXB-LHR
User currently offlinesomething From United Kingdom, joined May 2011, 1633 posts, RR: 21
Reply 3, posted (2 years 7 months 1 week 5 days 21 hours ago) and read 10341 times:

Quoting MalboroLi (Thread starter):
there are no free wi-fi, but in 2011, who cares!

They usually give you a card at the desk that has a personal access code on it.

Quoting MalboroLi (Thread starter):
Unfortunately, he was not able to give me the boarding card for the whole trip…he just give me the card until Amsterdam, but he assured me that I will got the other into the lounge in AMS…what a liar!!!

I'm not sure what Hamburg's problem is but I've taken two long hauls ex HAM (HAM-FRA-IAH and HAM-MUC-SIN) and both times I had to collect my onward ticket at FRA and MUC respectively. Quite annoying if your transit time is short.

Unless I missed something, your a.net suggests you're Italian. How come you're flying from HAM?

Anyways, great pictures and I look forward to the continuation!   Thanks for sharing!



..sick of it. -K. Pilkington.
User currently offlineeastafspot From France, joined Jan 2008, 742 posts, RR: 12
Reply 4, posted (2 years 7 months 1 week 5 days 20 hours ago) and read 10236 times:

hi

Really nice report there, apart from the little connection issue, your flights were smooth apparently.

Quoting MalboroLi (Thread starter):
BTW, the buffet there was quite good:

yes i concur with this

Quoting MalboroLi (Thread starter):
And, most important thing overall, there was a smoking lounge

In the past, i could not more agreed with that  

looking forward for the third TR

EAS



Fly with Air Burundi, Air Tanzania, Air Uganda, Kenya Airways and Rwandair...Jumuiya ya Afrika mashariki
User currently offline767747 From United States of America, joined Jan 2005, 1912 posts, RR: 24
Reply 5, posted (2 years 7 months 1 week 5 days 15 hours ago) and read 9609 times:
Support Airliners.net - become a First Class Member!

Nice report and photos!

Gosh, so many airlines have the angled J seats! I wish that they would make them either a little bit more padded, or have some protection so you didn't feel like you were going down, down, down ...  

How nice to fly in the upper deck of a 747. Definitely something I'd like to try sometime!

Best,

Matthew


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 6, posted (2 years 7 months 1 week 5 days 7 hours ago) and read 9090 times:

Hi

Nice trip report, enjoyed the read! Apart from not (yet) having lie-flats. KE seems to have a very nice product.

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineabrelosojos From Venezuela, joined May 2005, 5074 posts, RR: 55
Reply 7, posted (2 years 7 months 1 week 3 days 12 hours ago) and read 8238 times:

Interesting report. Thanks for sharing. Few comments:

Quoting MalboroLi (Thread starter):
The lounge was so huge! There are a lot of space (and a lot of guest for sure); I%u2019ve got some problem with unpolite and unfriendly personnel at the deck; I%u2019ve asked her if it was possible to make a shower, and she shouted that the shower list was not there%u2026now ok, I understand that she was overloaded by work, but what cost make a smile and show me the right way???

= I have recently had weird experiences like this at KL AMS. While not as drastic as yours, I wonder if AF's horrid ground service is rubbing off on KL.

Quoting MalboroLi (Thread starter):
here the personnel was really polite and enjoyable (perfect Asian style) but honestly they was a bit unprepared%u2026they asked me three times the visa for the Philipines%u2026they don%u2019t know at all that for a European Visitors was not required, and they make somethings like 10 phone call in Korea to verify that%u2026

= Weird because most agents have access to TIM.

Thanks again.

Saludos,
A.



Live, and let live.
User currently offlineMH017 From Netherlands, joined Apr 2005, 1684 posts, RR: 31
Reply 8, posted (2 years 7 months 1 week 3 days 4 hours ago) and read 7896 times:

Great start of your Trippie !!!

Looking forward to your continuing-flight to MNL and back on KL...

A few small remarks:

HAM-AMS was done on PH-KZT; Dutch registrations never have a number in between their registration - gliders, though, only have numbers, like PH-1234  

Do note also, a call-sign is different to a registration; callsign would have been KL1778 and not PH-KZT...callsigns change per flight, but registrations are fixed to the aircraft (until they're sold to another country/owner)...

Guess, your blocktime was over 1 hour on HAM-AMS; flyingtime, however, is usually between 45-50 minutes...don't know what you expected cateringwise on such a short flight, even though in 'business'-class ?...

Business-Class on KE looks very similar to KL on the 747-400; they're also, no fully flat-bed  

Keep up the good work: looking forward to the rest...

[Edited 2011-12-18 05:37:56]


don't throw away tomorrow !
User currently offlineMHG From Germany, joined Dec 2004, 774 posts, RR: 1
Reply 9, posted (2 years 7 months 1 week 3 days 3 hours ago) and read 7751 times:

Quoting abrelosojos (Reply 7):
Weird because most agents have access to TIM.

... and I´m sure that check-in agents always have access to TIM.
Regarding Philippines: EU-citizens do not need any visa for stays up to 21 days although they need proof of return/onward travel.



I miss the sound of rolls royce darts and speys
User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8486 posts, RR: 55
Reply 10, posted (2 years 6 months 3 weeks 4 days 23 hours ago) and read 6284 times:
Support Airliners.net - become a First Class Member!

Nice read, thanks for sharing.

Quoting MalboroLi (Thread starter):
The travel was not so “relaxing”…HAM-AMS-ICN-MNL-AMS-HAM, all in business class; the main reason for the trip was a 3 hours meeting

- Sounds good to me  
Quoting MalboroLi (Thread starter):
I went straight to the lounge; the lounge is quite small, but was not crowded at all, so I enjoied the time there; there are no free wi-fi,

- No free wi-fi? - poor in this day and age for a lounge.

Quoting MalboroLi (Thread starter):
The flight to AMS was really short, a little bit more than 1hour; however, the service was realy poor for a Biz Class…just orange and a biscuit, nothing else…

- Very poor offering despite the short flight duration.

Quoting MalboroLi (Thread starter):
they asked me three times the visa for the Philipines…they don’t know at all that for a European Visitors was not required, and they make somethings like 10 phone call in Korea to verify that…

- Odd, they really should know things like this.

KE J looks ok, the cabin colours are pretty soothing.

Rgds

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlinelukeyboy95 From United Kingdom, joined Apr 2008, 1091 posts, RR: 32
Reply 11, posted (2 years 6 months 3 weeks 4 days 16 hours ago) and read 5957 times:

good, solid report...

My god, I hope I can get a job that will one day fly me out for that length of meeting. Mate is also a naval architecture ship inspector with BP.

Eagerly awaiting part 2
Rgds

Luke



Breaking down the stereotypes - one by one
User currently offlineORDnHKG From United States of America, joined Jul 2009, 191 posts, RR: 0
Reply 12, posted (2 years 6 months 3 weeks 4 days 12 hours ago) and read 5765 times:

Quoting MalboroLi (Thread starter):
The flight to AMS was really short, a little bit more than 1hour; however, the service was realy poor for a Biz Class…just orange and a biscuit, nothing else…

That is unacceptable, and if that is what they can served, at least pour the orange juice in a real glass and put the cookie on a plate ! I know for a fact even for flights less than an hour, both LH and LX will still serve a meal in business class for intra european flights and of course in china as well !

Quoting MalboroLi (Thread starter):
And, most important thing overall, there was a smoking lounge

Don't we all like that ? It seems like only europe and most asia airports offer this kind of smoking lounge inside of the airline lounge.

Quoting MalboroLi (Thread starter):
There was no amenity kit at all, just a pair of shoes and nothing else…bah…quite surprised…

It seems like this is a Korea companies practice, as even OZ has no amenity kit for business class pax except for flights out of ICN. Do you know KE will give an amenity kit in economy however ?

Quoting MalboroLi (Thread starter):
Just after a while, they served the “aperitif”, an orange juice with some nuts…

Nuts in a packet ? So economy !


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