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LAX-SYD Delta BusinessElite  
User currently offlineklkla From United States of America, joined Jul 2004, 933 posts, RR: 0
Posted (2 years 8 months 3 weeks 5 days ago) and read 21974 times:

On Wednesday, November 23rd I was traveling to Sydney on business. It was the day before Thanksgiving here in the U.S. and one of the busiest travel days of the year. I wasn't looking forward to the crowds at the airport but one has to do what one has to do.

I decided to park in the short term parking directly accross from Terminal 5 at LAX. It's a little more expensive than other parking options for the airport but you cannot beat the convenience. Once you have parked just take the short pedestrian bridge from the parking structure to the terminal and you enter directly to the TSA security area bypassing the lower level check-in area.

I wasn't planning to check any luggage and decided to check in with my phone before leaving my car.



Everything appeared to be in order so I went to the check-in screen:



Ooops! Guess online check-in not possible for this trip:



Oh well. I guess that would have been too easy so after crossing the pedestrian bridge I took the escalator down to check-in.

At first glance it looked pretty hectic. I pushed my way through general check-in down to the Sky Priority check-in and was pleasantly surprised to find this:



A nearly empty check-in area! I waited in line for less than one minute and then was checked in and given a boarding pass less than a minute later. All in all a very fast & efficient check-in for the busiest travel day of the year.

I headed back up the escalators to security. The Sky Priority lane only had five customers ahead of me in line. The regular security lines didn't look too bad, either. The security process got bogged down by among other things a large United crew that cut in front of us. I wanted to ask them why they didn't go to their own terminal but bit my tongue. Total security time was about 10 minutes.

At this point I still had an hour and fortyfive minutes before flight time and decided to head to the lounge to do some work on my laptop first. The lounge was packed! Now it felt like the busieest travel day of the year. Luckily I found an empty work station near the window. The station was messy with empty drink glasses and food packaging from the person there before me but conisdering how crowded it was I wasn't complaining.

As I was waiting for my computer to boot up I ran and got a glass of wine and some cheese:



Nothing too glamorous about this although the wine was good. Compared to other international airlines the Delta Sky Club is not glamorous. Especially when it's this crowded. They do offer and decent selection of free alcoholic and non-alcholic beverages from a self-serve bar as well as snacks (Olives, packaged cheese, carrot stick, nuts, e.t.c...).

PROS: Nice view of Terminal 6 and gates below from work station. Good wine. Free internet access.
CONS: Lounge was crowded and noisy. Internet connection was slow due to the amount of people competing for bandwidth.

9:45 PM - I finished up and headed down to the gate (This was the scheduled boarding time). Just as I arrived they announced that boarding would be delayed 10-15 minutes although they did not provide an explanation. The boarding area was crowded as a flight heading to Guatemala City was getting ready to board at the next gate and shared the waiting area.

9:58 PM - Boarding started with Business Elite called first. There were no preboards on this flight.

Seat 12a in the second cabin of Business Elite, my home for the next 15 hours:



For those of you not familiar with Delta's 777 fleet the BusinessElite seats are in a so-called herringbone design with all seats facing the aisle and having direct aisle access so that you do not have to climb over other passengers (or have them climbing over you) when getting out of the seat. I personally love this seat because it is very private when in sleep mode (extends to a 76 inch flat bed).

http://www.delta.com/planning_reserv...t_types_layout/777_200lr/index.jsp

More pics here:
http://blog.delta.com/2010/12/23/new...-features-in-an-aircraft-near-you/

10:02 PM - I was in my seat and being offered my choice of the standard champagne, orange juice or water by a very friendly flight attendant named Eva. Although she has been with Delta for many years this was her very first time flying to Sydney. Menus were also offered.



Delta serves it's pre-departure beverages in glass - not plastic like other U.S. airlines - a nice touch (although the champagne/sparkling wine was nothing to brag about itself).

10:29 PM - Doors closed and it looked like we might depart as scheduled at 10:40. Soon a tug pushess us back and then tows us to the taxiway. Once this process is complete the pilots begin spooling up the massive GE engines starting with the left and then the right. This process takes longer on this plane than any other - or maybe because it's so noisy I just notice it more. The sound is almost deafening but exciting at the same time. After about fifteen minutes in this spot we finally began taxiing to the runway.

11:03 PM - Wheels up 23 minutes late. IMHO take off in the 777-200LR is a unique experience in moden aviation. I cannot think of any other commerical aircraft in service today that pushes you back in your seat like that at take off. The sound of the engines are also quite unique (and loud as mentioned earlier - although it's not noticeably louder than other engines once at cruise altitude).

Within the next ten minutes or so I could see the flight crew getting up and starting to prepare the dinner service.

11:20 PM - Decided to watch the movie Bad Teacher. Delta has a large selection of theatrical movies, HBO programs and T.V. programs to choose from with their IFE. I had never seen this movie but had laughed at the previews so decided to give it a try.

11:25 - System crashed. It only took about three minutes to reboot but I had to start movie all over again.

11:44 - Warm nuts and served along with Champagne Jacquart Brut Mosaique.



This was fine except that I had asked for Chenin Blanc (Zalze 'Bush Vine' South Africa). Eva was very understanding and brought me the correct wine. But it was horrible so I asked for the Pouilly-Fuisse instead - which was excellent. Again she was very understanding and prompt.

11:49 PM - IFE crashes for a second time. Ugh. It only took a minute or so to boot up and I fast-forwarded to where I left of when...

11:53 PM - IFE crashes for third time. This is getting old. Luckily this would be the last crash of the IFE system on this flight.

12:00 AM - Appetizers served:



FIRST COURSE

APPETIZER
Seared five spice tuna and asian noodle salad

TOMATO AND BASIL SOUP



The tuna was perfectly seasoned and delicious. I wanted more. The noodles were also very good. The soup was under-seasoned and salt & pepper didn't help. It wasn't awful but it was a little bland.




12:15 AM

SECOND COURSE

MIXED GREEN SALAD
with dried cranberries, cucumbers, tomatoes and pine nuts



The salad was exactly what a salad should be: fresh & crisp. Two dressing choices were offered (I had the oil & balsamic vinegar). The abundant dried fruit and pinenuts offered a nice contrast and I enjoyed the salad.




12:25 AM

MAIN COURSE

BRAISED BEEF SHORT RIBS
with red wine sauce, parsnip puree and five spice baby carrots

or

PAN-SEARED DUCK BREAST
with calvados sauce, glazed apples, baby bok choy and wild rice medley

or

PAN-SEARED COD
with citrus butter, farro risotto and sauteed haricorts verts

or

STROZZAPRETI PASTA
with eggplant and cherry tomato sauce and ricotta salata cheese

It was nice to see that they were offering a braised beef choice instead of trying to do filet mignon, which is what most U.S. airlines offer on international flights. I love filet mignon but it rarely lends itself to being cooked properly on an airplane. Braising meat and then reheating in an over should theoretically poduce better results.



It tasted better than it looks in this picture. The meat was served on top of the sauce and was tender but a little over-salted. The carrots were crisp tender and the parsnip puree was very good.



12:50 AM

DESSERT

SELECTION OF FINE CHEESES
offered with fresh fruit

VANILLA ICE CREAM SUNDAE
with your choice of sauces, whipped cream, and chopped nuts

CHOCOLATE-COVERED PROFITEROLES



Dessert is served from a cart with sundaes prepared to order, cheese & fruit, and a chocolate pastry (that looked like a big bon bon) along with a choice of dessert wines. At this point I was stuufed but decided to have a small fruit & cheese platter (which I couldn't finish) and a glass of Ferreira Dona Antonia Reserve Porto from Portugal.

By this time my movie had ended and I watched a couple episodes of a U.S. sitcom that I have never heard of called Mike & Molly. I was so full from all the food I couldn't help but think that if I traveled like this everyday I would soon become as big as the lead characters in the show.




Soon after I placed the seat in flat-bed mode and got comfortable. Delta offers a full-sized pillow as well as duvet in Business elite. As I always do on long international flights I set my TV to the moving map display.

This is about where we were when I fell asleep:



And this is where we were when I woke some seven or eight hours later:








1 hour 45 minutes before landing orange juice served.

Flight attendant Eva was once again serving my section. She was so friendly and proactive. The entire crew seemed energetic.




1 hour 30 minutes before landing breakfast was served.

PRE-ARRIVAL MEAL
Served with assorted breakfast breads and condiments

SEASONAL FRESH FRUIT
with yogurt

Choose from one of the below options:

VANILLA FRENCH TOAST
with syrup, scrambled eggs, and chicken apple sausage

BLUEBERRY PANCAKES
with maple syrup

GRANOLA CEREAL
with milk



I chose the french toast. The eggs were cooked perfect for my taste (but maybe under cooked for some people). Everything else on the plate was good, as well. The catering on this flight was in general better than other flights I have taken on Delta this year to Europe and South America. Maybe because of the longer flight time the crews are less rushed?




Before landing flight attendants handed out express customs passes. The entire customs/immigration process took less than ten minutes!




All-in-all not a bad trip:

My grades:

Check in = A+ (Delta was ready for the holiday crowds and had enough crew to handle the situation)

Lounge = C- (Too many people have access and experience was cheapened by loudness + slow internet connection)

Flight Crew = A+ (The crew was on their game and provided excellent service)

Food quality = B- (Some aspects were very good but others only average).

23 replies: All unread, jump to last
 
User currently offlineMSN007 From United States of America, joined Sep 2009, 127 posts, RR: 0
Reply 1, posted (2 years 8 months 3 weeks 4 days 23 hours ago) and read 21851 times:

Good report thanks for posting. I always wondered how this flight is surviving a route served by Virgin and Qantas which I thought offer better products and services. I see the 77L and exceptional business class offering can do it.

User currently offlineqf002 From Australia, joined Jul 2011, 2983 posts, RR: 2
Reply 2, posted (2 years 8 months 3 weeks 4 days 20 hours ago) and read 21317 times:

Excellent report, certainly looks like DL has really lifted their game over the past few years...

Quoting MSN007 (Reply 1):
I always wondered how this flight is surviving a route served by Virgin and Qantas which I thought offer better products and services

DL has the USPS contract. Hence they carry a lot of cargo on this route.


User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 3, posted (2 years 8 months 3 weeks 4 days 19 hours ago) and read 21249 times:

Cool trip report! Thanks for sharing!

I agree about the LAX SkyClub...actually now that they are making it so easy to buy passes (Groupon, 5 for $99 card, etc etc) the lounges are only a little better than the terminal in terms of crowds...


User currently offlinejakeflyer From United States of America, joined Sep 2006, 46 posts, RR: 0
Reply 4, posted (2 years 8 months 3 weeks 4 days 12 hours ago) and read 20339 times:

Nice trip report. I am "Platinum" on Delta and earned it the hard way...domestic flying. It is nice to see the international side of Delta... seems like they have a good product. What were the other ammenities and details in the BusinessElite cabin?

Quoting burj (Reply 3):
Nothing too glamorous about this although the wine was good. Compared to other international airlines the Delta Sky Club is not glamorous. Especially when it's this crowded.

I agree with you. That is my biggest complaint with the SkyClub... too crowded and no Business Class section. The product is nice (free wi-fi, drinks, snacks, etc.) compared to some other US domestic carriers. Evenings in the Atlanta SkyClubs are crazy--standing room only.

Quoting burj (Reply 3):
IMHO take off in the 777-200LR is a unique experience in moden aviation. I cannot think of any other commerical aircraft in service today that pushes you back in your seat like that at take off.

I have flown most everything in my life (even a Convair 440)... but sad to say I have never flown on a 777. I was scheduled to fly one once on United, but at the last minute was swapped out for a 747.

Hopefully you will report on the return trip...


User currently offline767747 From United States of America, joined Jan 2005, 1937 posts, RR: 24
Reply 5, posted (2 years 8 months 3 weeks 4 days 11 hours ago) and read 20233 times:
Support Airliners.net - become a First Class Member!

Great report! Looks liked Delta served you well on the flight down to SYD. The food and presentation looks nice; that breakfast looks very plentiful.

Wow, you left on the 23rd and came back on the 27th?! That is not much time down there to adjust to the time change!

Thanks for sharing!

Matthew (767747)


User currently offlinetoobz From Finland, joined Jan 2010, 783 posts, RR: 0
Reply 6, posted (2 years 8 months 3 weeks 4 days 7 hours ago) and read 19690 times:

Nice trip report! Definitely a good read. Thanks for sharing.
I think DL has the best cabin crew of the majors. Nice to hear you had the same experience.
What were the loads like on your flight?


User currently offlineAv8rDAL From United States of America, joined Jan 2004, 462 posts, RR: 1
Reply 7, posted (2 years 8 months 3 weeks 4 days 4 hours ago) and read 19421 times:

Quoting klkla (Thread starter):
At this point I still had an hour and fortyfive minutes before flight time and decided to head to the lounge to do some work on my laptop first. The lounge was packed! Now it felt like the busieest travel day of the year. Luckily I found an empty work station near the window. The station was messy with empty drink glasses and food packaging from the person there before me but conisdering how crowded it was I wasn't complaining.

Delta's Redeye flights to the East Coast combined with SYD and some South American ops will pack that SkyClub. I had practically the same experience going to SYD a year ago. Lounge was overrun with all kinds of people and the only open seat was at a computer workstation (computer's internet connection didn't work, that was why). But the open bar and sufficient catering, if limited, was worth it. The atmosphere was more like a good neighborhood bar since it was a Friday night. Returning from SYD to the lounge for a shower was even better - exactly what you need after 13-14 hours flying.

Quoting klkla (Thread starter):
10:29 PM - Doors closed and it looked like we might depart as scheduled at 10:40. Soon a tug pushess us back and then tows us to the taxiway. Once this process is complete the pilots begin spooling up the massive GE engines starting with the left and then the right. This process takes longer on this plane than any other - or maybe because it's so noisy I just notice it more. The sound is almost deafening but exciting at the same time. After about fifteen minutes in this spot we finally began taxiing to the runway.
Quoting klkla (Thread starter):
11:03 PM - Wheels up 23 minutes late. IMHO take off in the 777-200LR is a unique experience in moden aviation. I cannot think of any other commerical aircraft in service today that pushes you back in your seat like that at take off. The sound of the engines are also quite unique (and loud as mentioned earlier - although it's not noticeably louder than other engines once at cruise altitude).

110,000lbs of thrust under each wing will do that! I've been on so many domestic and trans-atlantic flights in recent years that the engine start sequence is now boring and I usually am falling asleep. This 777 was a new experience and the way the whole cabin shudders and vibrates will get your attention again.

Quoting klkla (Thread starter):
It was nice to see that they were offering a braised beef choice instead of trying to do filet mignon, which is what most U.S. airlines offer on international flights. I love filet mignon but it rarely lends itself to being cooked properly on an airplane. Braising meat and then reheating in an over should theoretically poduce better results.

Anything that "tastes better on the second day" like stews, chili, lasagna, slow-cooked meat, etc. should be standard reportoire in airline catering.

Quoting klkla (Thread starter):
I chose the french toast. The eggs were cooked perfect for my taste (but maybe under cooked for some people). Everything else on the plate was good, as well. The catering on this flight was in general better than other flights I have taken on Delta this year to Europe and South America. Maybe because of the longer flight time the crews are less rushed?

Even Y-class breakfast was a proper breakfast like up front, albeit just served in plastic trays. I was thrilled that they eschewed the mysterious eggy croissant-like laxative that they serve on eastbound transatlantic.



Maintain thine airspeed, lest the Earth rise up and smite thee.
User currently offlinekoruman From , joined Dec 1969, posts, RR:
Reply 8, posted (2 years 8 months 3 weeks 4 days 4 hours ago) and read 19347 times:

The seat, lounge and onboard product are very much a poor-man's (well, not quite as rich-man's) version of the Air New Zealand product.

Like many Australians based outside Sydney I choose Air NZ for my Trans-Pacific flying both because of the multiple North American gateways (LAX, SFO, YVR and HNL) and because they have a better version of the Delta seat and the service and catering are better - they have real ovens, so real fresh food can be served and properly grilled. And I'd rather transit AKL than SYD.

The Delta product was competitive when it was $3000 cheaper than Qantas, Virgin and Air NZ. Now that it's priced the same, it's hard for those of us at the Australian end - where there is no SkyTeam airline - to justify choosing Delta.


User currently offlineDALelite From Switzerland, joined Jun 2000, 1770 posts, RR: 25
Reply 9, posted (2 years 8 months 3 weeks 3 days 21 hours ago) and read 18822 times:

Quoting koruman (Reply 8):
where there is no SkyTeam airline - to justify choosing Delta.

China Southern, China Airlines, Korean Airlines, Vietnam Airlines, ( Garuda Airlines, Aerolineas Argentinas ) are all Skyteam Members or soon to be Members that are flying into Sydney. So Skyteam has its base at SYD.


Great TR thanks for sharing..

cheers: DALelite

[Edited 2011-12-24 22:09:55]


They loved to fly and it showed..
User currently offlinekoruman From , joined Dec 1969, posts, RR:
Reply 10, posted (2 years 8 months 3 weeks 3 days 18 hours ago) and read 18632 times:

Quoting DALelite (Reply 9):
China Southern, China Airlines, Korean Airlines, Vietnam Airlines, ( Garuda Airlines, Aerolineas Argentinas ) are all Skyteam Members or soon to be Members that are flying into Sydney. So Skyteam has its base at SYD.

The problem is that Sydney is the principal city in the state of New South Wales, which is an economic basketcase.

I live in southeast Queensland, where our population is around 3.5 million to Sydney's 4.6 million, but where we have a vibrant, mining-based economy.

I basically can't fly a SkyTeam airline domestically or to the USA or to Europe or to where I would go in Asia. My choices are Star Alliance (Singapore Airlines and Air NZ) or One World (Qantas and Cathay Pacific) or Virgin.

Many of my friends travel commonly to the USA, and I have been six times in the last year. But I haven't met anyone who has bought a Delta ticket in any class.


User currently offlinemodesto2 From United States of America, joined Jul 2000, 2801 posts, RR: 5
Reply 11, posted (2 years 8 months 3 weeks 3 days 1 hour ago) and read 17782 times:

Great report! I've thoroughly enjoyed DL's BusinessElite product on the 77L and hope for more flights in the near future.

[Edited 2011-12-25 17:41:29]

User currently offlineFlyboyOz From Australia, joined Nov 2000, 1985 posts, RR: 25
Reply 12, posted (2 years 8 months 3 weeks 3 days ago) and read 17681 times:

Wonderful trip report!! I love it! Inflight meals look very nice and yummy!

How did you get a "print screen" in your iphone?



The Spirit of AustraliAN - Longreach
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 13, posted (2 years 8 months 3 weeks 2 days 14 hours ago) and read 17298 times:

Hi

Nice report, thanks for sharing it with us! BE looks good but seems like they have cut back on catering since a few years ago!

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineKaiGywer From United States of America, joined Oct 2003, 12250 posts, RR: 35
Reply 14, posted (2 years 8 months 3 weeks 2 days 12 hours ago) and read 17190 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Quoting FlyboyOz (Reply 12):
How did you get a "print screen" in your iphone?

Push the home button and on/off button at the same time. Saves in your photo folder.



911, where is your emergency?
User currently offlineFlyboyOz From Australia, joined Nov 2000, 1985 posts, RR: 25
Reply 15, posted (2 years 8 months 3 weeks 2 days 1 hour ago) and read 16639 times:

ah ok thanks...it works! i didnt realize that lol


The Spirit of AustraliAN - Longreach
User currently offlineflySFO From United States of America, joined Apr 2011, 112 posts, RR: 0
Reply 16, posted (2 years 8 months 3 weeks 1 day 17 hours ago) and read 16129 times:

Little creepy... I was also in LAX terminal 5 around 8pm on November 23rd and I remember watching the SYD bird being pulled to your gate before going to board my (very delayed) SFO flight. I even flew back the 27th too, although at a much later time. great report!

User currently offlineklkla From United States of America, joined Jul 2004, 933 posts, RR: 0
Reply 17, posted (2 years 8 months 3 weeks 1 day 1 hour ago) and read 15388 times:

Thanks to everybody that wrote kind comments  
Quoting jakeflyer (Reply 4):
What were the other ammenities and details in the BusinessElite cabin?

The only other ammenity not mentioned in the trip report was the ammenity kit. It contains all the usual suspects: eye shades, lip balm, tooth paste/brush, moisturizer, ink pen, shoe horn, tissues, ear plugs and the most essential... socks with little rubber soles.

Quoting 767747 (Reply 5):
Wow, you left on the 23rd and came back on the 27th?! That is not much time down there to adjust to the time change!

It was definitely too short a trip. I plan to go back next year on vacation and stay longer. There is so much to see.

The city itself seemed really clean and beautiful.

Quoting toobz (Reply 6):
What were the loads like on your flight?

I didn't look in coach but Business Elite only had three emptry seats.

Quoting Av8rDAL (Reply 7):
The atmosphere was more like a good neighborhood bar since it was a Friday night.

That's a good analogy. A lot of people were laughing and having a good time so that can be a good thing  
Quoting koruman (Reply 8):
Like many Australians based outside Sydney I choose Air NZ for my Trans-Pacific flying both because of the multiple North American gateways (LAX, SFO, YVR and HNL) and because they have a better version of the Delta seat

I didn't know that. Except for the color of the trim what are the differences between the NZ and DL seat?

Quoting koruman (Reply 8):
and the service and catering are better - they have real ovens, so real fresh food can be served and properly grilled.

Wow. Grills in their ovens? I've never seen that. How do they handle flare ups and smoke that typically occur when grilling beef?

Quoting MSS658 (Reply 13):
Nice report, thanks for sharing it with us! BE looks good but seems like they have cut back on catering since a few years ago!

I'm not sure they cut anything back. It's probably just my poor quality iPhone pictures.

The only difference I've noticed in the last couple of years with catering is that they're doing dessert from a service cart now and assembing the sundaes and/or cheese plate to order. In the past they just brought you a plate from the galley.

Quoting flySFO (Reply 16):
Little creepy... I was also in LAX terminal 5 around 8pm on November 23rd and I remember watching the SYD bird being pulled to your gate before going to board my (very delayed) SFO flight. I even flew back the 27th too, although at a much later time. great report!

It's a small world!


User currently offlinekoruman From , joined Dec 1969, posts, RR:
Reply 18, posted (2 years 8 months 3 weeks 18 hours ago) and read 15063 times:

Quoting koruman (Reply 8):
Like many Australians based outside Sydney I choose Air NZ for my Trans-Pacific flying both because of the multiple North American gateways (LAX, SFO, YVR and HNL) and because they have a better version of the Delta seat
Quoting klkla (Reply 17):
Except for the color of the trim what are the differences between the NZ and DL seat?

It's my understanding that Delta use the same unauthorised version as Air Canada, and that the seat reclines to form a bed, with the seat cushion acting as the bed cushion.

Air NZ paid a lot of money to licence the original Virgin Atlantic seat. To convert it into a bed you press a button and it folds down on itself to make the back of the seat into a bed, and it has a true bed mattress along with real pillows and a real duvet.

Quoting koruman (Reply 8):
Air NZ ...... catering are better - they have real ovens, so real fresh food can be served and properly grilled

I've only flown on that product once. My son had a freshly cooked burger and I had a steak indistinguishable from what you'd get in a restaurant - and cooked to order - while my wife had freshly grilled fish. On the return leg my daughter had freshly baked pizza.


User currently offlineAv8rDAL From United States of America, joined Jan 2004, 462 posts, RR: 1
Reply 19, posted (2 years 8 months 3 weeks 12 hours ago) and read 14848 times:

Quoting koruman (Reply 18):
I've only flown on that product once. My son had a freshly cooked burger and I had a steak indistinguishable from what you'd get in a restaurant - and cooked to order - while my wife had freshly grilled fish. On the return leg my daughter had freshly baked pizza.


I doubt they have a proper grill in the airplane galley, if so, I want to see it!

My presumtion is that the catering company will pre-sear steaks and other meats during ground preparation several hours before the flight to create a carmelized outer crust to lock in the flavor and prevent the meat from drying out during re-heating inflight. They are probably then quickly chilled and then packed in some kind of brine or sauce prior to being loaded on the aircraft.

The cabin crew can then finish the cooking to the desired temperature in the galley oven (rare = heat and serve, medium rare - cook 5-7 min., medium - cook 7-8 min., well-done - cook 10 min.)

The result would be a "grilled" steak, with proverbial grill marks.

That's how I would do it. If anyone from behind the scenes knows how this is really done, please feel free to correct me.



Maintain thine airspeed, lest the Earth rise up and smite thee.
User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8539 posts, RR: 54
Reply 20, posted (2 years 8 months 3 weeks 10 hours ago) and read 14669 times:
Support Airliners.net - become a First Class Member!

Nice report and pictures, thanks for sharing - a return report to follow?

Lounges in the US tend to be quite poor when compared to Asian/European carriers, the DL lounge seems to reflect that.

Not keen on the seat layout on the DL 77L fleet, much prefer the J seat on the 764's - easier to see out of the window  

Food presentation looks pretty decent, I do think DL have lifted their catering to an acceptable level in J, though they could do with better champagne IMO.

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlinewn700driver From , joined Dec 1969, posts, RR:
Reply 21, posted (2 years 8 months 3 weeks 3 hours ago) and read 14354 times:

Quoting burj (Reply 3):

I agree about the LAX SkyClub...actually now that they are making it so easy to buy passes (Groupon, 5 for $99 card, etc etc) the lounges are only a little better than the terminal in terms of crowds...

I don't know, I think that's actually a good thing. A lot of these clubs are very underutilized and I think it's good the airlines are figuring out that they can be turned into additional revenue streams as well. If anything, it should offset the losses (or load if you like that better) they generate.

Quoting Av8rDAL (Reply 7):
. But the open bar and sufficient catering, if limited, was worth it. The atmosphere was more like a good neighborhood bar since it was a Friday night.

I never liked to eat at an empty restaurant. That experience seems cool.


User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 22, posted (2 years 8 months 2 weeks 6 days 20 hours ago) and read 14131 times:

Quoting koruman (Reply 18):
Air NZ paid a lot of money to licence the original Virgin Atlantic seat. To convert it into a bed you press a button and it folds down on itself to make the back of the seat into a bed, and it has a true bed mattress along with real pillows and a real duvet.

This youtube video shows it pretty well...

http://www.youtube.com/watch?v=ygbrcxeFVqE


User currently offlineklkla From United States of America, joined Jul 2004, 933 posts, RR: 0
Reply 23, posted (2 years 8 months 1 week 2 days 1 hour ago) and read 12632 times:

Quoting ba319-131 (Reply 20):
Nice report and pictures, thanks for sharing - a return report to follow?

Thanks. I was too lazy (and tired) to do the return report. It was pretty much the same as the outbound except I had seat 7A in the front cabin which I would recommend to anyone seeking absolute privacy. There is a wrap around wall to block light and noise from the mid-galley and it feels almost like you have your own room.

This seat also provides a great view of the engines and wing flex.

Quoting ba319-131 (Reply 20):
Not keen on the seat layout on the DL 77L fleet, much prefer the J seat on the 764's - easier to see out of the window

I like the 764 seats as well, especially the large space between the seats which is very useful.

I really like the fact that Delta is providing direct aisle access in all their reconfigured widebodies. This is probably the biggest benefit to me personally. I hate people crawling over me in a premium cabin and hate having to crawl over other passengers, too.


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