63Bobster From Netherlands, joined Jan 2012, 44 posts, RR: 0 Posted (2 years 8 months 3 weeks 6 days ago) and read 9559 times:
Okay, here is my second trip report that covers Emirates Business class on the A380 between Hong Kong and Bangkok.
As I mentioned in my first trip report, while searching for airfares to Bangkok my girlfriend and I saw by accident that British Airways had a very attractive fare to Hong Kong, much better priced than most AMS-BKK tickets that I could find. That would give me some nice opportunities: Unlike my girlfriend I never visited Hong Kong before, which would be nice, and as my girlfriend could only join one week later I would have some time on my own and have the opportunity to sample Emirates A380 J-class between HKG and BKK, as I wanted to visit Bangkok anyway.
Tue 25 Oct 11
EK385 22:25 Hong Kong (HKG) to Bangkok Suvarnabhumi (BKK)
I arrived the airport quite early, in fact the check in wasn't even opened. Already there was a massive line of people waiting at Economy Class to be checked in for this flight. The line for Business Class was also longer than I've seen before. When the check-in counters finally opened everything went quite smooth. We were given Fast Track passes and with this all formalities were a breeze. I found our gate and made some pictures of our bird and then made my way to the lounge.
The lounge was a little bit disappointing at one point: many people needed power sockets for their laptops and there were only few places to sit with a power socket. The choices of meals and beverages were plenty, but somehow I didn't fancy dinner already so I just had some OJ's. I was lucky enough to find me a seat with a power socket
Then it was time to board and I made my way to the gate.
Having seen a real A380 only at Farnborough and Le Bourget before and never on an actual commercial service, it was impressive to see such a crowd of passengers and it would be interesting to see all the handling involved in the boarding process. It didn't get that far as boarding via the priority queue proceeded very smoothly and I was in my seat before I knew it. It wasn't that big but the amount of space and privacy was very nice, as was the minibar and the entertainment system. Cabin crew walked through the isle with menu's, wine lists and headsets.
View from 9K
Cabin crew took our dinner-orders and we where pushed away to commence start up and taxi to the active runway. During the takeoff roll the aircraft was remarkably quiet and we climbed smoothly to our cruising altitude. Dinner was served shortly after takeoff
After dinner I paid the mandatory visit to the bar in the back of the aircraft and it was the nicest feature I ever saw on a commercial flight. After a while the place became really crowded and there was a very pleasant, almost festive atmosphere and I wasn't the only passenger making pictures all the time. My guess was that the cabin-crew was quite used to this and they all seemed very happy to work in the A380.
After a few drinks and some chats with other passengers I returned to my seat and discovered that customs and immigration forms were already put at my table, as was a pass for the Fast Track in Bangkok. Upon landing all entry formalities were uneventful. In BKK I'm in the habit of immediately proceeding to the departure level to find a taxi as it is much quicker to find one.
Thu 27 Oct 11
EK384 13:45 Bangkok Suvarnabhumi (BKK) to Hong Kong (HKG)
After a day of shopping, sightseeing and the traditionally meet with an old expat-schoolfriend of mine for good food and drinks it was time to return to Hong Kong. The flooding problem, although not noticable in Bangkok's inner city, became more serious everyday so I decided that it would be a good idea to leave for the airport earlier than usual, just to make sure. Check in was already opened and I was given a Fast Track card again and proceeded through security and immigration checkpoints to the Emirates lounge. It was very quiet and somehow I liked the atmosphere of this particular lounge more then the one in Hong Kong.
And there were some of the best fish-cookies that I ever had!
Then it was time to board, this time the boarding area wasn't as crowded as two days earlier and soon I was in my seat, 9K again.
Finding one's seat can make one thirsty so drinks were offered immediately:
Some Nordwind 757's:
Air Austral 777:
After a long wait before takeoff we took off and climbed out to our cruising level.
A glass of red that I particularly liked:
Lunch was served very soon:
The in flight bar remained rather empty on this leg:
On final to HKG:
Mirror view during taxi:
A little less than 3 hours later we arrived in Hong Kong, which was a bit of a disappointment: no Fast Track cards were given so everyone had to join the same long slowly moving queues.
In a nutshell: I was very much looking forward to these two flights and was happy to find out that it lived up to my expectations. The A380 is a very remarkable aircraft and EK does have a very proud and enthusiastic cabin-crew, comfortable seats and lots of amenities.
Most noticeable on this trip: The noise-level during takeoff was so low it was almost non-existent and it was funny how any non-verbal presence of passengers can make more sound than a take off run.
triple7man From Thailand, joined May 2005, 746 posts, RR: 0
Reply 3, posted (2 years 8 months 3 weeks 5 days 22 hours ago) and read 9250 times:
I flew these same flights in September and October 2011. I flew in economy class but the inflight service was excellent, especially the inflight entertainment. I was also treated to a visit to the cockpit and upper decks after we landed, plus a flight attendant gave me a stuffed animal and amenities kit.
Even thought these were short flights, I think EK's service rivals that of CX. The service in economy class is excellent, so I can only imagine the service in business and first class.
Quokkas From , joined Dec 1969, posts, RR:
Reply 4, posted (2 years 8 months 3 weeks 5 days 22 hours ago) and read 9243 times:
Nice to see your second TR up so soon.
Quoting 63Bobster (Thread starter): many people needed power sockets for their laptops and there were only few places to sit with a power socket.
I note that the floor is tiled rather than carpeted. In some of the other EK lounges if you find a table with a lamp on it, there is usually a laptop charging point in the floor next to the lamp socket.
Quoting Carfield (Reply 1): The meal service used to feature choice of starters, entrees, and dessert served in three courses...
Quoting 63Bobster (Reply 2): as it was a relatively short trip, a little under 3 hours
On shorter trips it is necessary to provide a different choice, bearing in mind that the A380 caters to a far greater number of passengers in J (and in other classes ) What is it? Twice as many passengers in J on an A380 compared to a 777.
63Bobster From Netherlands, joined Jan 2012, 44 posts, RR: 0
Reply 5, posted (2 years 8 months 3 weeks 5 days 21 hours ago) and read 9106 times:
Quoting Quokkas (Reply 4): I note that the floor is tiled rather than carpeted. In some of the other EK lounges if you find a table with a lamp on it, there is usually a laptop charging point in the floor next to the lamp socket.
I asked the lady at the front-desk for a WiFi-code and a place with a power socket. She accompanied me inside the lounge, looked around and pointed at the one table in the far corner with power that still was available (as somehow it was very hot in that corner).
After me other passengers entered the lounge, looking for a table with power socket in the floor or wall, subsequently asking the front-desk for a place with power only to find out that everything was occupied.
Quoting Quokkas (Reply 4): Quoting 63Bobster (Thread starter):
so drinks were offered immediately:
Although you didn't mention it on the outbound sector would I be correct in assuming the same occurred then?
That would be correct
Quoting triple7man (Reply 3): I was also treated to a visit to the cockpit and upper decks after we landed
That's cool, I would be very interested in an A380 cockpit visit as I'm a private pilot myself but at that time it didn't at all cross my mind as I was too busy enjoying the upperdeck, I guess.