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Air Malta KM 328: APR/11: MLA-FRA: Y Cabin  
User currently offlineabrelosojos From Venezuela, joined May 2005, 5100 posts, RR: 55
Posted (2 years 7 months 3 weeks 3 days 16 hours ago) and read 10441 times:

Feedback always appreciated.




I > Background:
The life of a consultant involves being away from home quite a lot - however, one of the perks is to be able to go to "random" places during weekends near "engagement" sites. In April 2011, I was working in Frankfurt on a Star Alliance project and since Frankfurt was suffering through some depressing weather, I decided to do a weekend trip to the island nation of Malta.

There has been several reports on Air Malta, but I believe this may be the first one on MLA-FRA? Perhaps our resident KM expert, > can clarify?

II > Pre-Flight:

a) Before Airport:
Air Malta is the national airline of Malta, headquartered in Luqa. It operates services to around 36 destinations in Europe, Middle East and North Africa. A traditional destination carrier, Air Malta has struggled recently with the influx of no-frill competition from its main tourist-sending markets of Europe (particularly, U.K.), and the presence of large Mid-East carriers such as Emirates who have choked off any access to the emerging markets.

Air Malta's website at http://www.airmalta.com was my first stop and it left me pretty happy. It has a clean design and was a breeze to use. Within a few minutes, I had my FRA-MLA-FRA ticket - after some well placed upselling attempts and a fee-based seat selection mechanism - though, a little amusing that the fee for exit row and regular seats were both 10 Euros. Finally, as any website should have, full access to viewing the reservation, but no ability to modify the same. This is fine with me as the later happens at a much later date in any airline's life.

b) At Airport:
I have to be honest - I was a little apprehensive about visiting Malta. Several colleagues in Caracas had told me of horror stories about racism, and my simple Google search on "racism Malta" returned several tales of horror. Moreover, my copy of the Lonely Planet for Malta had a whole page on racism in the country. This is rare, and I was a little uneasy paying money in a country with such a track record. As a white man, I wasn't nervous about myself - but had no desire to support such a country. In the end, I was swayed by a crazy Indian friend who decided to join me from Delhi for a quick 3 day weekend.

Anyways, I must report I was pleasantly impressed and glad I went. Everyone was superbly nice and I really enjoyed Malta's unique combination of sun and culture. It was very different than Cyprus which was not my liking - obnoxious locals coupled with really tacky tourists. My extremely well traveled Indian friend also noted that he did not feel any weird looks like he consistently got in Cyprus and was also pleasantly surprised. Maybe, if I was black, I would feel differently?

So all good quick vacations must come to an end, and I soon arrived at Malta's airport. After giving up the rental car, I entered the very 1980's style terminal and walked to one of the several KM check-in desks. Like in the 1980's, there are dedicated desks for each destination, and I went to the one for Frankfurt. The lady at the desk was not having a good day and was yelling at the passenger in front of me that his hang baggage was overweight and it was not her fault that he did not fly often! Seriously?! Can someone remind her that it is attitude like hers that prevent airline loyalty? Anyways, after a good 10 minute of that drama, and aforementioned man having to check his luggage, I was summoned. During the entire check-in process, the lady did not look at me once ... except when I said, "no luggage". Then she looked up, and asked me to show my hang-bag. I think she was taken aback at how lightly I travel, and went back to her computer and issued me a boarding pass.

In the meantime, my Indian friend (who was returning on LH: MLA-FRA-MUC-DEL in JCL) had already checked-in and was wondering what was up. Since our flights were together, we decided to have lunch where my Indian friend was super amused seeing one of the food chains. See picture below. Quick security later, we explored the basic terminal prior to going to the boarding gate. Boarding through the tarmac is always fun and I was greeted at the door by a smiling KM FA. J load was around 60%, and Y load was 90%.

Airport - External:

(Malta Airport)

*


Check-in:



Airport - Internal:


*
(What got my Indian friend all amused)


(FIDS)

*

(Post Security @ MLA)

*


Scenes of the tarmac:

NONE



Lounge

NONE



Boarding:


(Gate Area)


III> In-Flight:

a) Service Schedule + Impressions:
This is Economy class on a type of route that mostly competes with LCC's ... so my hopes were not too high. In the end, surprisingly, service delivery involved a drink and lunch service after take-off, and sweets prior to landing.

b) Aircraft + Seats:
Air Malta uses the Airbus A-320 for its Frankfurt rotation, though I am told that the smaller 319 often replaces it. This particular aircraft was well kept and I thought KM's simple cheat lines looked smart. I am not a huge fan of Euro-white, so anything that spruces it up is welcome. Inside the KM 320, we find relatively comfortable leather seats. With a lot of padding, they are significantly more comfortable than the slim-line Recaro seats that Lufthansa has on this route. Recline was generous as well ... though, I will never understand the point of the coat hook this YCL seats have. Does anyone actually use it? The only drawback of the seats were the extremely tight pitch. I reckon it was around 30". Does anyone have the right statistic?

The bathroom was spotless ... without any amenities however.

Aircraft:
(Thought this was ours - 319 to MUC)


Views from Aircraft:


*

*

*


General Seat Views + Seat Legroom

(Seat)

*
(Front of seat)
NONE
*
(Seat controls)
NONE
*
(Around Seat)
NONE
*
(Legroom)


Seat Recline + Angle View:


*


Cabin:

(One of the rare pictures on A.Net with me in it - let's see if you can spot? Hehe.)

*


(Blanket ++)
NONE

(Bathroom)
NONE



c) Meal + Beverage:
This is where the first surprise of the flight occurred. Given the pseudo LCC nature of KM, I did not really expect there to be significant catering ... especially given the relatively short stage length of the flight. Imagine my surprise when service consisted of a full beverage service with a glass of wine. Choice of meals included either the pasta or a burger along with some incredibly fresh fruit, a nice piece of pre-packaged cake, and a rather indifferent cake. I am almost always surprised by these type of offerings on intra-Europe legs, and so this was a treat. Accompanying the meal was a nice cup of tea. Entire service served with a smile.

Prior to landing, the crew member came by with some sweets.

(Lunch)

*
(Lunch - other option)

*
(Tea)


d) Inflight Entertainment:
As with many airlines plying such routes, Air Malta's IFE consisted of the drop-down screens that played some "random" cartoon. Throughout the entire flight, I could not figure out if it was a movie or a set of TV shows. Besides the video entertainment, KM also had a rather informative in-flight magazine called "SkyLife".

(IFE Screen)

*
(Controls)


(“In-flight magazines”, Boarding Passes, etc.: I found some old KM timetables ... and the random AH jacket given to me by the KM airport office in MLA. Didn't even know AH flew there!)


e) Crew:
This was the other big pleasant surprise of my flight. The crew on the Air Malta flight were really nice and generous people. Upon boarding, they welcomed us with a genuine smile and were helping several of the older passengers with their bags. During the meal service, they were nice and served with a smile. I asked for a sweetner for my tea and the crew did not have any. He asked me to wait and searched the entire aircraft for the same. Then, he said: "let me get you another cup of tea as I am sure the one I served you is cold by now".  . COOL!

After meal service, I went to use the bathroom - and had a funny exchange with another crew member. The Indian friend came out of the bathroom and I snapped a picture of him. The crew member without missing a heartbeat said, "Isn't it better to snap the picture inside?". I said, "aah ... you have a lot of experience" ... she said, "oh, the stories I could tell." Haha. All in good humor and speaking of members who clearly seem to enjoy their job.

At landing, they wished me good-bye and requested that we stay out of trouble. Not bad!

IV> Post-Flight:
Landing in FRA was flawless, but I am getting a little tired of these bus-gates. It took a good 30 minutes to reach landside - what really happened to German efficiency when FRA was created is beyond me.



V> Impressions + Scores:
I was positively surprised by Air Malta. What was a mundane 2,45 hour flight intra-Europe turned out much better than I anticipated. While a lot of things were rather average (seats, IFE, etc.), the meal service was generous for an European airline and most importantly offered by a tremendously generous set of crew. It even made me forget the hostile airline worker at MLA.

I truly hope Air Malta survives the current state of crisis it is in. It has served as in important link for Malta and would be a tremendous blow to the national economy. KM would never have registered on my radar to check out - but from now on, I will go and check their website to see prices. I would definitely fly them again. Overall, a thumps up.



VI> Other Trip Reports:

PREMIUM:
9.27: JET AIRWAYS **FIRST** (110): LHR-BOM: 10/2010
9.27: THAI AIRWAYS **FIRST** (108): BKK-LHR: 07/2010
8.66: Brussels Airlines (93): FIH-BRU: 01/2010
8.64: Turkish Airlines (59): JFK-IST: 11/2008
8.63: Jet Airways (88): JFK-BRU: 10/2009
8.61: Air Canada (49): YYZ-SCL: 06/2008
8.54: Turkish Airlines (77): GRU-DKR-IST: 04/2009
8.36: Kingfisher (98): BOM-HKG: 01/2010
8.30: Jet Airways (74): KWI-BOM: 04/2009
8.23: United Airlines (72): SFO-SYD: 03/2009
8.11: Aeroflot (33): MOW-DEL: 09/2007
8.05: Air India (80): CCU-JFK: 06/2009
8.04: Korean Air (40): NRT-ICN: 10/2007
8.02: Delta Airlines (24): JFK-CDG: 08/2007
7.82: UNITED AIRLINES **FIRST** (110): SFO-ICN: 10/2010
7.82: Singapore Airlines (06): EWR-SIN: 09/2006
7.66: Sri Lankan (104): DEL-CMB: 07/2010
7.64: Royal Jordanian (91): AMM-YUL: 12/2009
7.61: China Southern (103): LOS-DXB: 04/2010
7.57: Pakistan Airlines (102): ORD-BCN: 06/2010
7.46: LAN (55): YYZ-JFK: 09/2008
7.38: AMERICAN AIRLINES **FIRST** (112): LHR-JFK: 10/2010
7.38: CATHAY PACIFIC **FIRST** (109): HKG-LHR: 10/2010
7.25: Iran Air (88): BOM-IKA: 12/2009
7.23: Air Pacific (120): NAN-APW-HNL: 01/2011
7.23: Virgin Atlantic (81): BOS-LHR: 07/2009
7.14: Swiss (52): SCL-GRU: 06/2008
7.11: Aer Lingus (105): MAD-IAD: 05/2010
7.11: Austrian (79): VIE-JFK: 06/2009
7.07: Privatair (84): BOM-FRA: 08/2009
7.02: Qatar (68): DOH-JFK: 01/2009
6.96: Etihad (61): JFK-AUH: 12/2008
6.93: Delta Airlines (18): SEA-JFK: 11/2006
6.88: Egypt Air (123): LHR-CAI: 03/2011
6.84: ConViasa (65): CCS-DAM: 01/2009
6.82: Air Burkina (106): BKO-OUA: 06/2010
6.81: Air Canada (17): ICN-YYZ: 10/2006
6.75: Afriqiyah + Libyan (113): CAI-TIP: 11/2010
6.70: KLM (32): EBB-AMS: 08/2007
6.52: Emirates (99): LHR-DXB: 02/2010
6.39: South African (97): EZE-JNB: 01/2010
6.36: Privatair (60): MUC-BOS: 12/2008
6.29: TAM Brasil (96): POA-EZE: 02/2010
6.25: Korean Air (45): NAN-ICN: 10/2007
6.21: Iberia (87): BOS-MAD: 10/2009
6.11: A SKY (107): OUA-COO: 06/2010
6.11: TAP Portugal (53): GRU-OPO: 06/2008
6.00: Gulf Air (75): BOM-BAH: 04/2009
5.88: African Express (89): DXB-NBO: 11/2009
5.75: Singapore Airlines (16): CCU-SIN: 10/2006
5.64: SATA Azores (101): BOS-PDL: 04/2010
5.64: NorthWest (46): ICN-NRT-SEA: 10/2007
5.54: Ethiopian Airlines (95): ADD-BOM: 01/2010
5.46: Icelandair (83): KEF-BOS: 08/2009
5.39: LOT (54): WAW-JFK: 06/2008
5.21: Egypt Air (73): CAI-IST: 02/2009
5.11: Tunisair (115): TUN-ORY: 12/2010
5.07: TACA (66): JFK-SAP: 01/2009
4.89: TAAG Angola (117): TMS-LAD: 12/2010
4.42: Air France: CDG-JNB (25): 08/2007

ECONOMY: Long + Medium:
9.26: Air India (48): JFK-DEL: 02/2008
7.38: Avianca (01): BOG-LIM: 07/2006
7.07: Sri Lankan (62): KWI-CMB: 12/2008
7.00: LAN (94): IPC-SCL: 01/2010
6.81: STP Airways/Euro Atlantic (116): LIS-TMS: 12/2010
6.67: Air Malta (124): 04/2011

6.41: Avianca (78): JFK-BOG: 05/2009
6.41: American Airlines (58): LHR-BOS: 11/2008
6.39: Condor (85): SEZ-FRA: 09/2009
6.26: Jet Blue (21): CUN-JFK: 02/2007
6.11: Caribbean Airlines (119): POS-FLL: 01/2011
6.06: Air Canada (04): YYZ-YVR: 09/2006
5.89: USA 3000 (19): PUJ-BDL: 01/2007
5.85: Spanair (69): MAD-LPA: 02/2009
5.79: Air New Zealand (42): RAR-NAN: 10/2007
5.52: Aerolineas (86): USH-AEP: 10/2009
5.46: TAP Air Portugal (23): OSL-LIS: 05/2007
5.19: Air Europa (70): LPA-MAD: 02/2009
5.16: Iberia (71): MAD-BOS: 02/2009
5.11: Air China (82): FRA-PEK: 08/2009

ECONOMY: Short
8.56: Paramount Airways (38): BLR-MAA: 09/2007
8.56: Kingfisher (64): HYD-CCU: 12/2008
8.24: Kingfisher (14): IXA-GAU: 10/2006
7.87: Indian (34): BOM-MAA: 09/2007
7.72: Alliance Air (13): CCU-IXA: 10/2006
7.57: Indian Airlines (10): DEL-CCU: 09/2006
7.23: West Jet (03): YYC-YVR: 09/2006
7.15: JetLite (37): BOM-GOI: 09/2007
6.98: Air Koryo (100): PEK-FNJ: 04/2010
6.70: Spice Jet (09): CCU-DEL: 09/2006
6.63: Air Fiji (44): NAN-SUV: 10/2007
6.63: Jazeera (67): DAM-KWI: 01/2009
6.58: Air Tran (02): EWR-MDW: 08/2006
6.48: Air India Express (63): CMB-MAA: 12/2008
6.44: CO Micronesia (39): ROR-YAP: 10/2007
6.41: Pacific Sun (43): NAN-SUV: 10/2007
6.37: Skybus (47): SWF-CMH: 02/2008
6.33: Kenya Airways (29): NBO-BJM: 08/2007
6.33: Sky Europe (56): LTN-BTS: 10/2008
6.31: Indigo (15): GAU-CCU: 10/2006
6.31: easyJet (57): BUD-LTN: 11/2008
6.22: Air Link Swazi (28): MTS-JNB: 08/2007
6.22: Air India (36): HYD-BOM: 09/2007
6.13: Adam Air (07): SIN-CGK: 09/2006
6.13: Air Rarotonga (41): RAR-AIT: 10/2007
6.04: Suriname Airways (118): PBM-POS: 01/2011
6.00: Transairways (27): INH-MPM: 08/2007
5.95: Air Canada (05): ALB-YYZ: 09/2006
5.85: SAS Norge (22): OSL-AES: 05/2007
5.81: LAM Mozambique (26): JNB-MPM: 08/2007
5.69: Air Deccan (12): IXZ-CCU: 10/2006
5.67: Rwanda Air Exp (30): KGL-NBO: 08/2007
5.52: Sevenair (114): TOE-TUN: 11/2010
5.37: Felix Airways (92): SCT-SAH: 12/2009
5.11: Aero Republica (76): BOG-CCS: 04/2009
5.07: Go Air (35): MAA-HYD: 09/2007
5.04: Biman (121): DAC-CGP: 01/2011
5.00: Sky Airline (51): IQQ-SCL: 06/2008
4.96: United Bangla (122): CGP-DAC: 01/2011
4.96: Valuair (08): CGK-SIN: 09/2006
4.78: Air Comet Chile (50): SCL-IQQ: 06/2008
4.74: Fly 540 (31): MYD-LAU: 08/2007
4.33: Viva Aerobus (20): ELP-MTY: 02/2007
4.11: Air Sahara (11): CCU-BOM: 09/2006

(Note on Codes: Y – Economy, J – Business, F – First :: I/D – International/Domestic :: SR/MR/LR – Short/Medium/Long Haul)
(Note on Date: Dates are modified to be +/- 3 days from actual flight date to not reveal actual flight pattern)

VII> Other Pictures:

(Some pictures from Malta)

*

*

*

*



Live, and let live.
38 replies: All unread, showing first 25:
 
User currently offlineSR4ever From Luxembourg, joined Mar 2010, 800 posts, RR: 1
Reply 1, posted (2 years 7 months 3 weeks 3 days 16 hours ago) and read 10410 times:

Nice report as usual Abrelosojos, and yes, KM offers a pretty good service in Y by European standards.

I had an Autumn break myself in Malta in early-November, and LH in J was somehow disappointing.


User currently offlineAvianca From Venezuela, joined Jan 2005, 5925 posts, RR: 40
Reply 2, posted (2 years 7 months 3 weeks 3 days 15 hours ago) and read 10264 times:

great report as usual my friend!

my parents went to Malta and they really liked it, also they travelled a lot around the world they said that Malta is a very special and nice place!

Quoting abrelosojos (Thread starter):
(What got my Indian friend all amused)

a good one!

Quoting abrelosojos (Thread starter):
(One of the rare pictures on A.Net with me in it - let's see if you can spot? Hehe.)

you have to give us a hint! maybe the unshaved guy in the front left?

cheers and thanks for a great report as usual, really looking forward for travel togehter within this year a exotic routing!

avianca



Colombia es el Mundo Y el Mundo es Colombia
User currently offlineLH4116 From Sweden, joined Aug 2007, 1714 posts, RR: 18
Reply 3, posted (2 years 7 months 3 weeks 3 days 14 hours ago) and read 10084 times:

Hi Alex, nice report!

Quoting abrelosojos (Thread starter):
after some well placed upselling attempts and a fee-based seat selection mechanism

Interesting. So you weren't able to buy yourself a cash-up to Business? I think they sell them for €50 which is really a good deal.

Quoting abrelosojos (Thread starter):
Moreover, my copy of the Lonely Planet for Malta had a whole page on racism in the country.

Ouch, that doesn't sound good at all. Perhaps they have some nasty preconceived notions about the arabs? Was thinking of going there, but maybe I'll let it pass. Such a shame though since the LH fares were really cheap, and so were the hotels  
Quoting abrelosojos (Thread starter):
Like in the 1980's, there are dedicated desks for each destination, and I went to the one for Frankfurt.

Oh please, Alex you make this SSCI OLCI Baggage drop outsourcing sound like it's been going on for ages. To me it's still a new thing, but I always prefer to have the check-in done manually, just for fun  
Quoting abrelosojos (Thread starter):
I think she was taken aback at how lightly I travel, and went back to her computer and issued me a boarding pass.

Well there's nothing wrong about traveling light. I only fly with my camera backpack. Although if I was told to check it in, I would go drama for sure! On to the question: I really think they should look over the attitude of their check-in staff, but then again for Economy = if you pay nothing you get nothing.

Quoting abrelosojos (Thread starter):
In the meantime, my Indian friend (who was returning on LH: MLA-FRA-MUC-DEL in JCL)

I was pretty sure that you would write some pitiful comment about that. It's funny how you no longer mention AF as the benchmark  
Quoting abrelosojos (Thread starter):
(One of the rare pictures on A.Net with me in it - let's see if you can spot? Hehe.)

Hmm, remember the last one being back in -08 or -09 on that B717 in some Caribbean island. So I'm guessing you're the man with the Beats in-ear headphones? 
Quoting abrelosojos (Thread starter):
I did not really expect there to be significant catering

Catering does indeed look generous. But then again don't LH also serve a similar hot meal on that route, so maybe it's a way to compete with them.

All in all, seems like you had a great experience on Air Malta. Really nice to see those proper full-service carriers still out there. Somehow the airline seems to have a slight retro feel to it, at least judging the things you described in the report *cough*check-in*cough*.

Thanks for sharing!
//Jonas



SAS Plus is Business Class made faux!
User currently offlinereifel From Germany, joined Feb 2005, 1360 posts, RR: 1
Reply 4, posted (2 years 7 months 3 weeks 3 days 14 hours ago) and read 10070 times:

Thanks Alex for this nice report!
While I found Malta pleasant, I didn't really liked it. The whole place seems not well kept, especially roads... I don't want to offend anyone, I'm sure people there a nice, but I was shocked by the amount of garbage around...
Nevertheless it's for sure a nice break from cold Frankfurt in the winter.


User currently offlineabrelosojos From Venezuela, joined May 2005, 5100 posts, RR: 55
Reply 5, posted (2 years 7 months 3 weeks 3 days 14 hours ago) and read 10023 times:



=  . I can understand that - it definitely had a garbage problem. BUT, I LOVE grungy cities and so I guess it never bothered me. BTW, I am in FRA soon. We should meet.

Saludos,
A.

Quoting SR4ever (Reply 1):
Nice report as usual Abrelosojos, and yes, KM offers a pretty good service in Y by European standards.

= Most definitely. I wonder if they will be able to continue providing this kind of service.

Quoting SR4ever (Reply 1):
I had an Autumn break myself in Malta in early-November, and LH in J was somehow disappointing.

= Where did you go? Why was J disappointing in LH?

Quoting Avianca (Reply 2):
great report as usual my friend!

= Thanks friend.

Quoting Avianca (Reply 2):
my parents went to Malta and they really liked it, also they travelled a lot around the world they said that Malta is a very special and nice place!

= Where did they go in Malta?

Quoting Avianca (Reply 2):

Quoting abrelosojos (Thread starter):
(What got my Indian friend all amused)

a good one!

= You got it  .

Quoting Avianca (Reply 2):
you have to give us a hint! maybe the unshaved guy in the front left?

= You will have to wait for a few minutes until our meeting  .

Quoting Avianca (Reply 2):
cheers and thanks for a great report as usual, really looking forward for travel togehter within this year a exotic routing!

avianca

= Absolutely. I have you email to catch up on - this weather in my one weekend in Caracas is getting on my nerves.

Quoting LH4116 (Reply 3):

Interesting. So you weren't able to buy yourself a cash-up to Business? I think they sell them for €50 which is really a good deal.

= Jonas! What?! Seriously? I was not offered it.

Quoting LH4116 (Reply 3):

Ouch, that doesn't sound good at all. Perhaps they have some nasty preconceived notions about the arabs? Was thinking of going there, but maybe I'll let it pass. Such a shame though since the LH fares were really cheap, and so were the hotels  

= You should go and form your own judgements.

Quoting LH4116 (Reply 3):
Oh please, Alex you make this SSCI OLCI Baggage drop outsourcing sound like it's been going on for ages. To me it's still a new thing, but I always prefer to have the check-in done manually, just for fun  

= Fair enough ... but hey, the way you use fish-eye lenses, it is like they have been there forever   ... besides, I was more referring to having different counters for each flight and not one for all.

Quoting LH4116 (Reply 3):
Quoting abrelosojos (Thread starter):
In the meantime, my Indian friend (who was returning on LH: MLA-FRA-MUC-DEL in JCL)

I was pretty sure that you would write some pitiful comment about that. It's funny how you no longer mention AF as the benchmark  

= Haha. I should stop busting LH ... to be fair to them, they get you from place to place (mostly) efficiently and on-time. Their YCL product has improved tremendously, and some of their lounges in FRA actually look inviting. I have a TON of friend in LH upper management and they are always amused by my tirade after each flight in JCL though. I do think their JCL product is uncompetitive and meals miserly.

I no longer mention AF because it is a basket-case of an airline that should not even be considered one   ... LH is a good airline, a great company, and my complaints are meant to make it better! Happy?

Quoting LH4116 (Reply 3):
Hmm, remember the last one being back in -08 or -09 on that B717 in some Caribbean island. So I'm guessing you're the man with the Beats in-ear headphones? 

= Hmmm ...

Quoting LH4116 (Reply 3):

Catering does indeed look generous. But then again don't LH also serve a similar hot meal on that route, so maybe it's a way to compete with them.

= Does it?

Quoting LH4116 (Reply 3):
All in all, seems like you had a great experience on Air Malta. Really nice to see those proper full-service carriers still out there. Somehow the airline seems to have a slight retro feel to it, at least judging the things you described in the report *cough*check-in*cough*.

Thanks for sharing!
//Jonas

= Absolutely. I thought it was great  . Besides, were you even born during these retro years  ?
Quoting reifel (Reply 4):
Thanks Alex for this nice report!
While I found Malta pleasant, I didn't really liked it. The whole place seems not well kept, especially roads... I don't want to offend anyone, I'm sure people there a nice, but I was shocked by the amount of garbage around...
Nevertheless it's for sure a nice break from cold Frankfurt in the winter.

Live, and let live.
User currently offlinestipica From Croatia, joined Feb 2011, 426 posts, RR: 8
Reply 6, posted (2 years 7 months 3 weeks 3 days 13 hours ago) and read 9954 times:

Hi A !

Quoting abrelosojos (Thread starter):
One of the rare pictures on A.Net with me in it - let's see if you can spot? Hehe.

you are joking with us ...hehehhe... a lot of distracting situations ...
photo of the last row leads to the man in azzurro shirt - D seat ...
or legroom photos shows that you are sitting on the A side so tall fellow next to the window
or standing guy at the end of the aisle waiting for toilet
Avianca suggestion is too obvious and indicates that it can be anyone when we take everything into account
Hmmmm I didn't know that you already have a pictures on A.Net hmmm
gentleman in a Hawaiian shirt from BG flight ... hmmm ... or gentlemen with mustaches from 8U hmm but they are too old ... or tall snoring guy in C seat with visible knee ...hmmm but Avianca probably knows you ... hmmm
I vote for snoring guy  
Quoting abrelosojos (Thread starter):
I was swayed by a crazy Indian friend who decided to join me from Delhi for a quick 3 day weekend.

wow this is called the weekend ...

Quoting abrelosojos (Thread starter):
I will never understand the point of the coat hook this YCL seats have. Does anyone actually use it?

yes I do ... only a light jacket or sweater... but I agree , not very practical
ok mystical man ...as always nice read ...stipica  



Open your eyes and think
User currently offlineLH4116 From Sweden, joined Aug 2007, 1714 posts, RR: 18
Reply 7, posted (2 years 7 months 3 weeks 3 days 13 hours ago) and read 9946 times:

Quoting abrelosojos (Reply 5):
= Jonas! What?! Seriously? I was not offered it.

Yeah, they offered it some time ago I'm sure they still have them. Must likely be a result of the airline's poor financial state. Maybe it had to be done over the phone. There's a report on it as well, can't seem to find it but the service looked great.

Quoting abrelosojos (Reply 5):
. LH is a good airline, a great company, and my complaints are meant to make it better! Happy?

Fully agree. I think criticism should always be constructive, it's what propels man to make better efforts in the future.  
Quoting abrelosojos (Reply 5):
= Absolutely. I thought it was great  . Besides, were you even born during these retro years  ?

Oh yes. Flew a lot as a kid with my parents back in the 90s, every summer to Casablanca to visit family. We always flew KLM, Air France or Lufthansa. It's funny back in those days when the tickets were issued on paper and sent to the mailbox literally, we even had a ticket guy do our bookings. And the cheapest Y fares always had one free re-booking included in the price, took advantage of that a LOT. Saying goodbye wasn't always the easiest thing.
Check-in was done over a proper counter, and the BP's had to go through those funny machines at boarding. Service was always fantastic, full hot meals even on the 2-hr EU sectors. Got a shock the first time I was served a trattoria on KLM 10 years ago, around the same time we stopped flying them since they pulled the CMN route.

Of course back then CDG was even a bigger mess then it is today. That place was really hell before 2F was built, oh the pigeons and the dodgy busses! Frankfurt however was a serenade of flawless efficiency, much like the rest of Germany is today. It's funny how I remember those things like they were yesterday, maybe it's how I often wish things could go back like they used to be.  

//Jonas



SAS Plus is Business Class made faux!
User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 8, posted (2 years 7 months 3 weeks 3 days 12 hours ago) and read 9842 times:

Wow! As always a very cool trip report!

I LOVE the photo for "Indian Food" showing the Pakistani flag! I guess that is just karma for all the times people have assumed Pakistani people are Indian...
 

You are totally going to have to tell which one you are...from the various pictures it is hard to figure where exactly you are sitting on the plane....but if I had to guess I would go with the guy with the short brown hair in the window seat....who is on the far right side of the photo....


User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3270 posts, RR: 12
Reply 9, posted (2 years 7 months 3 weeks 3 days 8 hours ago) and read 9595 times:

Quoting abrelosojos (Thread starter):
(What got my Indian friend all amused)

Ha, well they nearly got it right!

Quoting abrelosojos (Thread starter):
The bathroom was spotless ... without any amenities however.

Oh, similar to SN longhual C then  
Quoting abrelosojos (Thread starter):
Choice of meals included either the pasta or a burger along with some incredibly fresh fruit, a nice piece of pre-packaged cake, and a rather indifferent cake

A choice of hot meals in Y shorthual in Europe! Wow, very impressive!



http://my.flightmemory.com/shefgab Upcoming flights:MAN-LHR-ARN-OSL-TOS-LYR-OSL-CPH-LHR,LCY-ARN-AMS-LGW-DXB-BKK-HKG-TPE-
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6808 posts, RR: 77
Reply 10, posted (2 years 7 months 3 weeks 3 days 6 hours ago) and read 9498 times:

Hi Alex,

nice report as usual! I'm surprised you travelled in Y Class this time. KM's product looks good, I really should try that carrier soon.

Quoting abrelosojos (Thread starter):
One of the rare pictures on A.Net with me in it - let's see if you can spot? Hehe.

So who took the picture? Your friend? Or do you refer to the reflection in one passenger's glasses?  

Quoting abrelosojos (Thread starter):
This is where the first surprise of the flight occurred. Given the pseudo LCC nature of KM, I did not really expect there to be significant catering ... especially given the relatively short stage length of the flight. Imagine my surprise when service consisted of a full beverage service with a glass of wine. Choice of meals included either the pasta or a burger along with some incredibly fresh fruit, a nice piece of pre-packaged cake, and a rather indifferent cake. I am almost always surprised by these type of offerings on intra-Europe legs, and so this was a treat. Accompanying the meal was a nice cup of tea. Entire service served with a smile.

Wow, that's not bad at all!


PH



Nothing's worse than flying the same reg twice!
User currently offlineSR4ever From Luxembourg, joined Mar 2010, 800 posts, RR: 1
Reply 11, posted (2 years 7 months 3 weeks 3 days 6 hours ago) and read 9478 times:

Quoting abrelosojos (Reply 5):
Where did you go? Why was J disappointing in LH?

I focused on Valetta and the 3 Cities, as this was a 3-day break.

LH was disappointing as to:

- Lounges (Schengen) in MUC and even more in FRA
- on-board food: small servings, and service on MLA-FRA exactely the same as MUC-MLA, even though the former falls in a higher time bracket...


User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8546 posts, RR: 54
Reply 12, posted (2 years 7 months 3 weeks 3 days 4 hours ago) and read 9336 times:
Support Airliners.net - become a First Class Member!

Hi Alex,

Good read as usual, thanks.

I have to say this is the best KM TR I think I can recall reading, most of them in the past seem to have shed light on a carrier with poor service and crummy staff, what a difference you saw!

Malta is on my list of places to visit for a long weekend, I'll keep an eye on fares and look forward to experiencing KM for myself!

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1826 posts, RR: 19
Reply 13, posted (2 years 7 months 3 weeks 3 days 1 hour ago) and read 9147 times:

Hi A.

So you did visit Malta after all. I've been wondering if or when you'd post your report. Good to see Air Malta gave you a good experience. On flights from Zurich they only serve a cold meal but even then there are usually two options.

As for trying to identify you, I think I must agree with PlaneHunter in that you're probably visible in the glasses of the guy with the moustaches. If I'm not mistaken you were seated on the A seat of the row in front. Correct?

Cheers,
William


User currently offlineEL-AL From Israel, joined Oct 2001, 1312 posts, RR: 5
Reply 14, posted (2 years 7 months 3 weeks 2 days 23 hours ago) and read 9016 times:

Hey Alex,

Thank you for (another) interesting and well written report.

Regarding KM, I got the feeling that something isn't working right there. Yes the plane is new and they serve nice meals, but the package all together wasn't working well for me, at least when I flew them in sep 2010.

Quoting abrelosojos (Thread starter):
What got my Indian friend all amused

  

Quoting abrelosojos (Thread starter):
Tea

Notice how everything is name branded, for relatively small airline.

Thx for shearing,
Jonathan



"In our country, those who do not believe in miracles are irrational" - David Ben Gurion.
User currently offlineglobalflyer From United States of America, joined Dec 2005, 928 posts, RR: 3
Reply 15, posted (2 years 7 months 3 weeks 2 days 23 hours ago) and read 8997 times:

Hi Alex...as always a great report! MLA looks like a great city with views. Yes the KM offering does look nice. I noticed that the KM timetable is dated 1999??? Were those really at the airport or just from your collection? Cool that you were on a project with Star Alliance. I have been doing that as well!   Cheers, Will


Landing on every Continent almost on an annual basis!
User currently offlineeastafspot From France, joined Jan 2008, 779 posts, RR: 12
Reply 16, posted (2 years 7 months 3 weeks 2 days 20 hours ago) and read 8840 times:

With no surprise, this report was definitely enjoyable. Overall KM looks fine

Quoting abrelosojos (Thread starter):
(One of the rare pictures on A.Net with me in it - let's see if you can spot? Hehe.)

What a funny game... will you tell us some day?

As you cleverly show pictures from ramdom seating, my bet goes for the guy with the glasses and a Ralph Lauren stripped jumper... but that looks too easy though   



Fly with Air Burundi, Air Tanzania, Air Uganda, Kenya Airways and Rwandair...Jumuiya ya Afrika mashariki
User currently offlinedebonair From Germany, joined Jan 2004, 2429 posts, RR: 4
Reply 17, posted (2 years 7 months 3 weeks 2 days 19 hours ago) and read 8785 times:

Nice TR...

Quoting abrelosojos (Thread starter):
a little amusing that the fee for exit row and regular seats were both 10 Euros.
Quoting abrelosojos (Thread starter):
The only drawback of the seats were the extremely tight pitch. I reckon it was around 30". Does anyone have the right statistic?



As I am working for KM I had a look at their GOM-Ground Operation manual...

EXIT-row seat and ClubClass (BusinessClass) seats (Economy service only) will be now sold for 25€ ow, exception full load (FOC).
Seat pitch, depends on a/c registration, in general 30'':

A319 with ClubClass: row 10 35'', ClubClass 33''
A320 Y168 or with Club Class: row 11 35'', ClubClass and row 12 33''
A320 Y180: row 12 34'', row 13 33''

Maybe next time special upgarde to ClubClass (free middle seat) for 99€? http://www.airmalta.com/club-class-upgrade


User currently offlineThe777Man From United States of America, joined Jul 1999, 6570 posts, RR: 55
Reply 18, posted (2 years 7 months 3 weeks 2 days 16 hours ago) and read 8616 times:

Hi Alex !

Very nice report on not so much covered airline here.

I agree that KM looks very good especially the meal service looks very good for a European flight. Nice with such friendly flight attendants as well. I need to go to Malta soon.....

Looking forward to your next report!

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineabrelosojos From Venezuela, joined May 2005, 5100 posts, RR: 55
Reply 19, posted (2 years 7 months 3 weeks 2 days 7 hours ago) and read 8452 times:

Quoting stipica (Reply 6):
you are joking with us ...hehehhe... a lot of distracting situations ...
photo of the last row leads to the man in azzurro shirt - D seat ...
or legroom photos shows that you are sitting on the A side so tall fellow next to the window
or standing guy at the end of the aisle waiting for toilet
Avianca suggestion is too obvious and indicates that it can be anyone when we take everything into account
Hmmmm I didn't know that you already have a pictures on A.Net hmmm
gentleman in a Hawaiian shirt from BG flight ... hmmm ... or gentlemen with mustaches from 8U hmm but they are too old ... or tall snoring guy in C seat with visible knee ...hmmm but Avianca probably knows you ... hmmm
I vote for snoring guy  

= I had to really look to see who the guy at the very end was ... and nope  . I am disappointed at the other options you have offered ... maybe, you should stick to being a seat expert   ...

Quoting stipica (Reply 6):

wow this is called the weekend ...

= This Indian friend is crazy. He went round the world once for 4 days.

Quoting LH4116 (Reply 7):
Yeah, they offered it some time ago I'm sure they still have them. Must likely be a result of the airline's poor financial state. Maybe it had to be done over the phone. There's a report on it as well, can't seem to find it but the service looked great.

= Now I am curious. Do you recall what sector the report was on?

Quoting LH4116 (Reply 7):
Oh yes. Flew a lot as a kid with my parents back in the 90s,

= Thanks for making me feel old!

Quoting LH4116 (Reply 7):
Of course back then CDG was even a bigger mess then it is today. That place was really hell before 2F was built, oh the pigeons and the dodgy busses! Frankfurt however was a serenade of flawless efficiency, much like the rest of Germany is today. It's funny how I remember those things like they were yesterday, maybe it's how I often wish things could go back like they used to be.  

//Jonas

= Jonas, FRA by NO means is a "serenade of flawless efficiency"   ... btw, you should become a writer with language like that.

Quoting burj (Reply 8):
You are totally going to have to tell which one you are...from the various pictures it is hard to figure where exactly you are sitting on the plane....but if I had to guess I would go with the guy with the short brown hair in the window seat....who is on the far right side of the photo....

= Hmmm ... which one are you trying to say?

Quoting gabrielchew (Reply 9):
Oh, similar to SN longhual C then  

= Haha. You had to get that in  ?

Quoting PlaneHunter (Reply 10):
nice report as usual! I'm surprised you travelled in Y Class this time. KM's product looks good, I really should try that carrier soon.

= Haha. Why are you surprised? To be honest, I am surprised you have not tried them.

Quoting PlaneHunter (Reply 10):
So who took the picture? Your friend? Or do you refer to the reflection in one passenger's glasses?  

= Ok. Some clues ... friend took the picture. And OMG, only a photographer would think something like "reflection in one passenger's glasses"!!!  .

Quoting SR4ever (Reply 11):
LH was disappointing as to:

- Lounges (Schengen) in MUC and even more in FRA
- on-board food: small servings, and service on MLA-FRA exactely the same as MUC-MLA, even though the former falls in a higher time bracket...

= LH lounges are consistently bad ... you should go to the one in BOS! Wow. I am surprised the catering in LH JCL was that bad ... was it worse than the pictured meal in YCL?

Quoting ba319-131 (Reply 12):
I have to say this is the best KM TR I think I can recall reading, most of them in the past seem to have shed light on a carrier with poor service and crummy staff, what a difference you saw!

= I was also rather apprehensive about buying a flight on them.

Quoting Knightsofmalta (Reply 13):
So you did visit Malta after all. I've been wondering if or when you'd post your report. Good to see Air Malta gave you a good experience. On flights from Zurich they only serve a cold meal but even then there are usually two options.

= Sorry it took so long to write it up.

Quoting Knightsofmalta (Reply 13):
As for trying to identify you, I think I must agree with PlaneHunter in that you're probably visible in the glasses of the guy with the moustaches. If I'm not mistaken you were seated on the A seat of the row in front. Correct?

= William, you sound like PH. See above comment!

Quoting EL-AL (Reply 14):
Quoting abrelosojos (Thread starter):
What got my Indian friend all amused

  

= LOL. Ya -

Quoting globalflyer (Reply 15):
Hi Alex...as always a great report! MLA looks like a great city with views. Yes the KM offering does look nice. I noticed that the KM timetable is dated 1999??? Were those really at the airport or just from your collection? Cool that you were on a project with Star Alliance. I have been doing that as well!   Cheers, Will

= Nope. It is from a collection. BTW, what do you do for Star? Maybe, we know each other ...

Quoting eastafspot (Reply 16):
Quoting abrelosojos (Thread starter):
(One of the rare pictures on A.Net with me in it - let's see if you can spot? Hehe.)

What a funny game... will you tell us some day?

As you cleverly show pictures from ramdom seating, my bet goes for the guy with the glasses and a Ralph Lauren stripped jumper... but that looks too easy though   

= Of course will tell ... are you serious?! Nope ... am younger.

Quoting debonair (Reply 17):
As I am working for KM I had a look at their GOM-Ground Operation manual...

= I did not know you worked for KM ... thought totally diffferent.

Quoting debonair (Reply 17):
Maybe next time special upgarde to ClubClass (free middle seat) for 99€? http://www.airmalta.com/club-class-upgrade

= Wow. That is a good deal - wish I knew.

Quoting The777Man (Reply 18):
I need to go to Malta soon.....

= Maybe en-route to DAC?

Thanks a lot for all the comments. I am actually beginning to enjoy the game of identifying me ... some other "hints" -

a/ I changed seats during the flight ...
b/ I did not take this picture ... sorry PH and KnightsofMalta - am not that creative

Let's see now if y'all can reach a consensus ...

Saludos,
A.



Live, and let live.
User currently offlineThe777Man From United States of America, joined Jul 1999, 6570 posts, RR: 55
Reply 20, posted (2 years 7 months 3 weeks 2 days 3 hours ago) and read 8385 times:

Quoting abrelosojos (Reply 19):
Maybe en-route to DAC?

Haha! That would be nice but going across the Pacific to get there.

Quoting abrelosojos (Reply 19):
I am actually beginning to enjoy the game of identifying me ... some other "hints" -

My guess you are the guy in the green shirt to the left at the front of the picture. You look very relaxed as I imagine you would be during a flight.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlinesultanils From Belgium, joined Mar 2010, 1718 posts, RR: 30
Reply 21, posted (2 years 7 months 3 weeks 2 days 3 hours ago) and read 8380 times:
Support Airliners.net - become a First Class Member!

Hello Alex,

Nice to see another KM report popping up here! I'm pretty pleased with their standards and so are you: an enthusiastic crew and a good enough meal. That's gladly accepted on an intra-Euro route nowadays.
Btw that EK bird on the apron reminds me of that 5th freedom thingy MLA-LCA, if it still operates.

Quoting abrelosojos (Thread starter):
Does anyone actually use it?

I do for my camera, but it's tricky @ times.

Quoting abrelosojos (Thread starter):
(One of the rare pictures on A.Net with me in it - let's see if you can spot? Hehe.)

Got you 

Quoting abrelosojos (Thread starter):
Choice of meals included either the pasta or a burger along with some incredibly fresh fruit, a nice piece of pre-packaged cake, and a rather indifferent cake.

Excellent although I'm no fan of all these platic wrapped things: environmental unfriendly and cheap looks. But hey: it does the job!

Quoting abrelosojos (Thread starter):
Then, he said: "let me get you another cup of tea as I am sure the one I served you is cold by now". . COOL!

That's a different and nice way to interact with pax.

Sultanils



In thrust we trust.
User currently offlineakhmad From Netherlands, joined Sep 2005, 2475 posts, RR: 53
Reply 22, posted (2 years 7 months 3 weeks 1 day 19 hours ago) and read 8205 times:

Alex,

Wonderful! You highlifhted hidden gems of an European country and its flag carrier. Thank you so much.  


Quoting abrelosojos (Thread starter):
It was very different than Cyprus which was not my liking - obnoxious locals coupled with really tacky tourists.

Are you serious? I really enjoyed my holiday in Cyprus two years ago.

Quoting abrelosojos (Thread starter):
(One of the rare pictures on A.Net with me in it - let's see if you can spot? Hehe

I gave up. (Sulta)Nils did a better job.


Best wishes,
Suryo



Friends forever
User currently offlinekiramakora From Argentina, joined Aug 2006, 547 posts, RR: 0
Reply 23, posted (2 years 7 months 3 weeks 1 day 9 hours ago) and read 7997 times:

Good to see your report finally. Since I know you, I am amused with the game. Nils, which one do you think Alex is  ?

User currently offlineburj From United States of America, joined Nov 2007, 901 posts, RR: 4
Reply 24, posted (2 years 7 months 3 weeks 1 day 6 hours ago) and read 7952 times:

Quoting abrelosojos (Reply 19):
= Hmmm ... which one are you trying to say?

Along the RIGHT edge of the photo, 2/3 up from the bottom is a guy sitting in a window seat, looks like the shade is drawn.... You can see he has short dark hair...


25 MSS658 : Hi Alex another interesting piece of writing you have got there. I must say I was quite surprised about the meal service as well! KM seems to be a goo
26 Post contains images stipica : hehheh yeah right ... obvious situations snoring man the hidden smile does not help ... go clubbing heheheh stipica
27 MHTripple7 : Great TR, Alex! Interesting about this racism in Malta, I never knew it was an issue there. Glad to know you had a good experience nonetheless. Regard
28 TurkishWings : The old guy with the glasses normally sits behind you so there is no way that your seat is actually in this picture. I say you are one of the guys st
29 signol : Hi Abrelosojos, Nice report of a good airline. I've only done one return trip on them (there's a report somewhere on here) but I was suitably impresse
30 Post contains images abrelosojos : = What? I thought you were flying BG ex-LHR? = Agreed. Do you think they will survive the latest round of European collapses? = I am with you 100%. I
31 Post contains links and images sultanils : To be honest: no clue... http://serve.mysmiley.net/characters/character0091.gif
32 Post contains images PlaneHunter : I have been busy with trying many others...but I finally booked a KM flight yesterday: CTA-MUC in June, one day after the BER meeting. Would be nice
33 Post contains images abrelosojos : = You know what's funny ... I had initially booked the flight because KM routed MLA to FRA via CTA. There was no notification, but I thought it was f
34 Post contains images The777Man : Flying BG TO LHR The777Man
35 Post contains links and images PlaneHunter : Sunday, 3 June. There's a thread on the non-aviation board: BER: The Grand Opening Meeting (by FLIEGER67 Jan 27 2012 in Non Aviation) That should be
36 Post contains images 717Flyer : Hi Alex, Another really interesting review (well, you're uploading these at such a rate I have a hard time keeping track of them!), most of all as it
37 abrelosojos : = Oh cool. What is the complete itinerary then? = PH - thanks for this. I have a meeting scheduled in Wien, so maybe something can be worked out. = H
38 Post contains images 717Flyer : Hi again, Basically our task was to choose pretty much any country within the EU and do some deeper research related to it. This also involved some in
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