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I Am Always WAWed By LO: LO434 MAD-WAW In Y  
User currently offlinepowercube From United States of America, joined Jul 2007, 265 posts, RR: 1
Posted (4 years 3 months 3 weeks 5 days 4 hours ago) and read 4136 times:

Why do the best cities always have the worst airports?

Now I know Singapore and Hong Kong are excluded from this, but think about it for a minute. JFK? LAX? LHR? NRT? SYD? I’m seeing a trend here. Unfortunately MAD T2 is on the list of “terminals to avoid in wonderful places from now on”. I am sure I am missing some here, I haven’t been to DXB yet etc. So if you feel I left anything out, please let me know and I will spend my money there in the future.

TR Time!

Aircraft: 737-45D
Registration: SP-LLC (the golden one!)
Class: Economy (W)
Seat: 5A
ETD: 15:15
ATD: 15:45
Reason for delay: late aircraft arrival
ETA: 18:50
ATA: 19:28

European airports need self check-in kiosks, so if you arrive at the airport a little before their magic two hours; you are not forced to stand around doing nothing but suffer for your own ignorance.

Once we finally checked-in however, it was time to go to security. Oh, for those curious I should mention that our seat selection and check in process were mysteriously messed up. When we used the online feature, we had found ourselves in 15B and 18F respectively. We fixed this, but it was confusing.

This is where my annoyance with MAD began. There is a priority lane for premium and top tier pax next to regular security- with bizarre, bizarre requirements for entry. Only TP elites, KL elites, etc are allowed through. Not even a mighty Hon Circler could traverse this. No generic Star Gold, no Skyteam Elite plus, oh well.

Which is a shame because while there were no lines in general security, the screeners shove your bags down the extremely short tables at nearly the speed of light, which does not mesh well with putting everything back in your bags after some good old security theatre.

Indignity #2:

JK is gone and no one mourns its loss (except the Star Alliance and its employees).

Unfortunately, for us Star people the result was this:

A sign telling us that the lounge was closed “indefinitely” and that we could visit the Puerta del Sol lounge some kilometers away in E concourse.

So trek we did.
It led us to a giant lounge, with a decent selection beverages, but only Spanish language print media.

Eventually, Olga found some food.

Apparently, you could also acquire a sandwich- but the means to this were a secret known only to freemasons or some such.

Indignity #3:

It’s 2012, and this is Europe. I thought you guys had Internet everywhere. Not some Safari crashing paywall. Oh well, at least I was not going to be in the lounge for very long and the view was nice.

Bored, and annoyed by the thick glass obscuring the lovely view- we decided to head to the gate to find.


Seems like there was no plane, but that’s okay… it’s a pretty…

Never mind. When Douglas Adams said his infamous “pretty as an airport” statement- he must have been talking about MAD T2

Half an hour later, however; things took a turn for the awesome!

Special scheme: check
Jetbridge: check
37” seat pitch: Check

Boarding was fast and uneventful, there was a lovely selection of trilingual newspapers, and ample overhead space.

This here is further proof that LO is one of the short haul gems in Europe.

Take off was a bit of a drive to get to (Runway 36R), but it was smooth and quite a lovely view.

After take off, it was time for the IFE to be switched back on.

Then came lunch:

It was very substantial for Y (even though that is both of our lunches combined.)
This time, it was most certainly a chicken sandwich, and quite tasty.

Followed by dessert

They did a second tea/coffee run thereafter.

Later, there was a round of water brought by the F/As.

Finishing with a juice course.

Once again LO, other than your last misstep- you are fantastic.

[Edited 2012-02-02 23:52:57]

1 replies: All unread, jump to last
User currently offlinemke717spotter From United States of America, joined Dec 2005, 2558 posts, RR: 4
Reply 1, posted (4 years 3 months 3 weeks 3 days 17 hours ago) and read 3187 times:

Nice trip report and pictures! I've flown LO a couple times on the ORD-WAW route to go back and visit some of my relatives, so I don't have any short haul experience on them but I can't wait until they FINALYY get their 787s.

Will you watch the Cleveland Browns and the Detroit Lions on Sunday? Only if coach Eric Mangini resigned after a loss.
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