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Africa 5: LX First, Dar Es Salaam-Nairobi-Zurich  
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Posted (2 years 1 month 4 weeks 7 hours ago) and read 17538 times:

Africa 5: Swiss First Class, Dar es Salaam-Nairobi-Zurich

Hello, and welcome to Part 5 of my African series. Sorry about the delay between this and Part 4 – the day after I got back from Africa, I had to go straight off to Ireland, and have only just got home. Part 4 left off after my arrival back in Dar es Salaam after my short flight on Fly540 from Zanzibar.

This report covers my return flight from Africa (Dar es Salaam) to Europe (Zurich) in First Class on Swiss International Airlines. Of all the flights, I was looking forward to these two sectors the most. I’ve flown First Class a couple of times before, but they were either when I was very young, or were short sectors. This would be my first longhual First flight as an adult. Once again, the booking was made thanks to BD miles thus saving me the potential $4,187 cash one way fare.


To start from the very beginning though, you’ll have to check out Part 1 which explains what I’m doing, and flights from London to Brussels via Casablanca and Lisbon.

Part 2, covering my Brussels/South African Airlines business class flights from Brussels to Burundi and Rwanda is here

Part 3, covering my excellent Ethiopian flights from Kigali to Zanzibar via Entebbe, Addis Ababa and Dar es Salaam in Business Class

The full map:


The next parts:

Africa 6
Swiss, Zurich-Athens, Business A320
Aegean, Athens-Larnaca, Business A320

Africa 7
British Airways, Larnaca-London, Business B767

I was dropped back at DAR 2 hours 25 minutes before departure. I went to find my bags, then headed through the security check to the check in desk.
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First stop was the document check woman, who did not smile or speak. Not a very warm welcome.
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There was one F, on C and one Y desk. There was no one working at the F desk, and one person being served at J, so I headed to the Y desk (so much for using my F benefits!). as soon as they realised I was in F, the station manager drifted over to supervise. I asked for one bag to be sent to ZRH, and the other to ATH. After a lot of conferring, I was told that it was impossible. I reasoned that CA did it in PVG, and ET did it in KGL. I asked for them to try again, but the final answer was “no”. Never mind! I was given my two boarding passes (DAR-ZRH, and ZRH-ATH, which will be in the next part), and then asked a question I’d never been asked at check in before: “Would you like to board first or last”. Ooh, what a choice! “First please”. I was given a lounge pass, and headed off.
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There was no queue for immigration, but the officer on duty was obviously on a “go slow”, so it took a while before I was able to proceed through security (fairly fast) and on to the departures lounge. Ours was the only flight departing for the next two hours. Two hours after us a KL flight from JRO to AMS would be passing through.
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There is just one lounge in DAR, the Tanzanite Lounge. Unfortunately it was a mediocre C lounge at best – there wasn’t even a token roped off area for F pax, so I just joined everyone else.
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In an effort to make the most of the catering onboard, I stuck to sparkling water only. It looked like there was a reasonable selection of food and drink, although the layout/design was a bit too school cafeteriaish for my liking.
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There was some European football match being placyed on all the TVs (with sound). As the lounge was actually on tarmac level, there were a lot of ramp staff peering in through the lace curtains, hollering at the TV. Nice décor:
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After an hour in the lounge, I was fairly bored, so went for a walk around the poorly lit terminal. The duty free options were no great, so I just headed for the holding pen. I managed one bad photo before boarding commenced.
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Judging from the number of people waiting in the departure lounge, this leg would have around 60 pax.

February 2012
Dar es Salaam (DAR) – Nairobi (NBO)
Swiss LX 293
Scheduled: 2210-2330 (1h20m)
Actual: 2209-2306 (0h57m)
Airbus A330-300
HB-JHK “Herisau” (the newest A330 in the fleet, having only been delivered some 20-odd days before my flight. It’s also the first aircraft to have the new revised colour scheme)
First Class

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I was a little disappointed that there was no priority boarding announcement in the holding lounge (just a generic “flight 293 to Zurich is now boarding”) – perhaps if I had stayed in the dingy Tanzanite Lounge someone would have collected me, but then again, then might not have, and left me running to the gate.
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After I snapped this picture, the guy behind asked “does the plane look ok?”. My reply of “well, it’s got 2 wings” brought a chuckle from him, although, of course, I had no way of telling it did actually have 2 wings from this shot. Luckily it did. It turns out him and his wife were (unfortunately) also in First Class this flight, so a grand total of 3 out of 8 seats taken, shattering my dream of having a cabin to myself.
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First impressions of the cabin were excellent. Spacious, yet warm and cozy.
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Moving map here in DAR
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The classic legroom shot


Amenity kit – had everything you could want, although the eyeshade was not great (I fear airlines have stopped making decent ones – my NZ Premium Economy one is still the best one in my collection)
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Later in the flight I requested a metal business class one as well – shame it was an RJ one, not an A330 – the contents were rather meagre
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View out the window – not much happening tonight. Sorry about the reflection – those lamps were very nice, but didn’t aid photos!
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Boarding was all done via door 1L, so there was a constant stream of passengers walking by eliciting comments like “oooh, looks very nice”, and “I think this is where we should be sitting”.

A welcome glass of champagne. I’m not a champagne connoisseur by any means, but this glass was absolutely delicious putting every other champagne I’ve tried into the shade. For the record, it was Laurent-Perrier Grand Siècle, and retails at around GBP100 a bottle. Truly decadent, and wins the prize of the best tasting thing of the holiday. Oh yes, also had a glass of sparkling water, which was also nice, but not quite as pricey.


A nice big pillow, and my pyjamas


There were plenty of controls to fiddle with – the suite can be modified in any number of ways
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The handy side pocket
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An oshibori, as they say in Japan
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Safety demo
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We pushed back ontime, and headed off to Nairobi
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Catering on this leg consisted of more expensive champagne and water, together with some little sandwiches. The tray table is only half open here – the full sized thing is really quite large – plenty of room for two to dine spaciously.
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I had a quick look at the AVOD selection – seems like a nice system
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Menus were handed out after out snack service – time for another top up


Nearly in Nairobi
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Approach
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Nairobi was a lot busier than DAR was, with plenty of action from Europeans (BA/SN etc) and from the incumbent Kenya Airways. Thankfully any new passengers boarded via door 2L, so the F cabin was quite peaceful. I took the opportunity to change into my pjs in the very nice, but cramped toilet area. There is a nice folding leather seat in there.
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Once changed, there was an FA waiting outside with a hanger to hang my clothes up – never had that happen on a plane before!
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In my cosy pyjamas and slippers, I headed back to my area. I took the opportunity of having a nice wide seat to snuggle up cross legged with the blanket and a magazine, with the soft glow of the dimmable lamp creating some atmosphere. Wonderful! The cockpit crew changed here (they operate ZRH-NBO, NBO-DAR-NBO, NBO-ZRH with hotel stops in NBO, whilst the cabin crew do ZRH-NBO-DAR,DAR-NBO-ZRH with just a hotel stop in DAR), so there was quite a lot of handover activity ahead. We got a female first officer on this leg. Thankfully no one joined us in First, so they’d be plenty of space on the longhual leg. No idea about loads of C or Y, sorry.

The Maître de Cabine came around during the stop to say hello, and give some details on the flight, which was nice.

During the stop the PTVs weren’t usable, but there were lots of scenes from the Antarctic
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Before departure there was a canapé service.


Oh yes, two big fat lumps of lobster in seafood sauce with asparagus and some warm cheese sticks. Yum!
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My headphones, and what’s this?
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Eugh, a bloody tissue that the cleaners missed down the side of the seat
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For tomorrow morning’s temperature, you can add a “-“ sign in front of the 17C. http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG1937.jpg
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February 2012
Nairobi (NBO) – Zurich (ZRH)
Swiss LX 293
Scheduled: 0020-0625 (8h05m)
Actual: 0019-0610 (7h51m)
Airbus A330-300
HB-JHK
First



Some blurry scene of NBO
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The Bundesrepublik A319
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BA beat us to the runway, but we eneded up taking off first
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The lovely bedside lamp. I started off in seat 1A, but after take off moved back to 2A so the American couple could have row 1 to themselves. For those of you interested, they were connecting to CLT via MUC.


They’ve even updated the livery on the IFE
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About fifteen minutes after take off, I was asked if I wanted dinner (of course), and my table was set up
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Over dinner I watched some thriller about something to do with time….wasn’t great and fell asleep before it ended


More “pound a sip” champagne please


Lovey table setting
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Lots of bread
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Lets have a look at the menu
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Plenty of choice for dinner


For starters, you can choose as much as you like from the list – there’s no “either/or” here.
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I had heard great things about the balik salmon, so went for that to start. As expected for a salmon lover, it was excellent. I could have eaten this all evening.
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The soup also sounded very nice, so I got some of that too. The plate was nice and hot. Again, very tasty.
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Mains
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I was also offered a speciality dish from the Berne region which sounded good, so I went with that. It was nice, but didn’t seem particularly special
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Half way though, the lovely FA came through with more vegetables
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I’m not a big cheese eater, but I’d also heard good things about the cheese course, so thought I’d try a little
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And some blueberry ice cream for dessert – very tasty. By this time I was so full I couldn’t even finish the ice cream. I have never eaten so much food on a plane before.
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Time for some peppermint tea before bed
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The FA came up whilst I was sipping on my tea with a very nice looking box of Sprüngli chocolates. They looked wonderful, but I was on the verge of exploding, so only took one. The FA stood there, stern faced, and shook the box at me. I took another. She didn’t move at all, her face passive until she shook the box for the third time. Ok, ok, I’ll take another. We both burst out laughing as she finally smiled, and walked off. Very amusing, and a great example of the excellent level of service, anticipation of needs, and interaction between crew and customers. I was a bit miffed to see the rest of the box of chocolates delivered to the table of the American couple, but then quickly remembered by own incredibly indulgent dinner, and settled down to enjoy the three I already had.http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG1987.jpg
Plenty of toothpicks
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Obviously I was taking a lot of photos throughout the flight. The wonderful FA asked if I wanted a photo taken, which of course I said yes to – sorry it’s not on here though!

Wine, champagne and drinks
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A feast of the senses indeed
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With the feast over, it was time for bed. During my dessert, I was asked if I wanted my bed made up after dinner. I asked for 2D for be made up instead, which was met with “excellent idea”.
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As you can see, there are no centralised luggage lockers, giving the cabin a very spacious feel to it.
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How welcoming is that? The privacy screens between seats, and to the aisle are both extended.
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My slippers on the floor
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I must say it felt VERY good to slide under the duvet. The bed was soft and comfortable. Unfortunately I paid the price for my gluttony, and was feeling a bit sick after the excesses of dinner. I powered through though, and managed to get some sleep.

I woke up just after leaving the coast of Egypt. The cabin was dark, but with some atmospheric plane lighting from the seat belt signs. It felt very cosy staring at the ceiling, whilst wrapped up in a proper bed whilst on a plane. I pondered doing a lap of the plane to check out the other cabins, but decided instead to take a short talk to the bathroom (too much vintage champagne). One of the FAs was sitting in the galley doing Sudoku. She gave me an indulgent smile as I walked past, the kind reserved for you by your favourite aunt.
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http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
55 replies: All unread, showing first 25:
 
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Reply 1, posted (2 years 1 month 4 weeks 7 hours ago) and read 17789 times:

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After another few hours of sleep I woke up over the Adriatic.
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I was slightly alarmed to see that we only had 52 minutes left of the flight.
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I needed have worried about the time. Everything was very relaxed, whilst also being terribly efficient. Breakfast menu


Arrivals lounge info
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A glass of fresh OJ


I was still feeling incredibly full after dinner so would have been happy to skip everything for breakfast, but the food looked good, and I needed something for my trip report! The FA came around with a tray of various breakfast choices, and I just picked what I fancied. I went with a plate of charcuterie and bread. It wasn’t my normal breakfast, but at the time it made sense. I have a long running history of picking odd things on planes for breakfast. I got a mug of hot chocolate too.
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Over the Alps
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A hot towel before landing
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The Maître de Cabine came back for a final chat as the breakfast things were cleared away. She warned me that the ground temperature was around -20C, and to take care when disembarking. She also said that due to the temperature that my onward flight to ATH might be delayed due to deicing and the need to warm up the planes before letting pax on. I explained that I had 6 hours between flights, so a delay wouldn’t be an issue. She asked my plans and baulked when I said I planned on taking a quick walk around downtown ZRH. “Wrap up warm! And go and have a hot chocolate in Café Sprungli”.

As we approached ZRH I took a few more photos for the report


Last night’s hotel!
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You can’t tell in this photo at all, but that is the moon. With the morning glow of the city, and a full moon, and some atmospheric cloud, the view was really beautiful. Shame I couldn’t get a photo.
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I collected up my things, bid adieu to the wonderful crew, and headed up the incredibly cold airbridge into the terminal.
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Goodbye ‘Herisau’, that was without doubt the best flight I’ve ever had.
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2077.jpg
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2078.jpg

This was my first time in the ‘E’ part of the ZRH, and I got a little lost but eventually found my way to security, then immigration, and the finally to meet “infodesk” at her desk. After a quick chat, I headed off to the First Class Lounge for a very welcome shower.
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2081.jpg

As dinner had finally moved on, I had some space for more indulgent food in the form of Nutella and smoked salmon
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2083.jpg
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http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2084.jpg

Cripes, it’s cold outside. As I finished my beer yesterday evening in the Kempinski in Dar it was a lovely 32C. Dropping 50C overnight is not recommended.
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2087.jpg

A few photos of the F lounge. It was nice, but not amazing. It was also quite small for the number of people using it.
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2089.jpg
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2090.jpg
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http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2099.jpg

With the F lounge sightseeing done, I headed down to check out the arrivals lounge. I was greeted by a chirpy lady with “I’m sure you know your way around”. I didn’t, but it wasn’t hard to locate the breakfast bar.
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2100.jpg
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2101.jpg

After a rather brief stop, it was on through to the station. I was stopped (along with quite a few other people) at customs. I’m awful at looking innocent! I always make eye contact, then look away, looking as guilty as a diamond smuggler (to paraphrase my favourite book). I was asked about my travel plans. I played them down a bit so I didn’t sound quite so suspicious/odd, and was let into the winter wonderland of Switzerland. I bought a very expensive ticket for the (delayed) train to the Zürich hauptbahnhof.
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2102.jpg
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2103.jpg
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Zurich station
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2110.jpg

I picked up a map from the tourist information office in the station, and headed off on my short walk.
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2114.jpg
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2116.jpg
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2117.jpg

Zurich is terribly pretty in the sun. The sub zero temperatures made the walk hard going, so I diverted to a café for a drink.
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2123.jpg

Zurich lake steaming in the sun
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2130.jpg
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2131.jpg

Some frozen fountains
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2140.jpg
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2141.jpg
http://i129.photobucket.com/albums/p207/shefgab/africa4/CIMG2145.jpg

This sort of energy wasting activity incurred a lot of wrath in Japan after the earthquake, when air conditioned shops like this kept their doors open in the summer heat whilst the rest of the country was desperately trying to save energy.


I’ll leave this report here for now, and continue with my flight to Athens and on to Larnaca in the next few days. I hope you enjoyed reading about it as much as I enjoyed experiencing it! I’m already formulating a plan to get back in seat 1A on another LX flight in the future. The flight was pretty much faultless. The crew were fantastic – friendly and efficient. I guess it was fairly easy for them with only 3 pax (and 2 crew). It’d be interesting to see how they’d cope with a full cabin of demanding executives. I was slightly surprised (although not disappointed) that at no stage was I called by name (in fact, it only happened ONCE in the entire trip – on ET). The catering was out of this world – so tasty, and with an enormous selection. The seat was excellent, both in seat and bed form. It’s a shame the flight wasn’t a few hours longer as sleep quality was pretty good. Dar es Salaam airport could do with a massive makeover, but was clean and functional. ZRH was fine, but not amazing. Zurich itself was nice, if not a tad cold. One reservation that I had about the flight (well, not so much this flight in particular, but First Class in general) is the huge amount of waste generated. There was so much food on offer, only a fraction of it could have been consumed, even with all the crew pitching in! Still, with the price tag as high as it is, that’s what customers demand, so that’s what airlines have to offer.

All comments and questions welcome!

***Addendum***

Nearly exactly a month after my flight from Brussels to Bujumbura on the rather scraggly ex-Swiss plane, I got a response from Brussels Airlines customer services:

“We acknowledge receipt of your letter and sincerely regret that certain aspects of the services offered by our company did not meet your expectations.
Your comments regarding flight SN453 from Brussels to Bujumbura of 22 January, 2012, are gratefully received. Brussels Airlines consistently strives to deliver a comfortable and efficient service to all our customers and without comments such as yours, we would be unable to correct any shortfalls in our service. We can assure you the relevant departments were notified and any necessary action will be taken.
Please allow us to inform you that your flight was operated by an Airbus from Swiss that recently joint our long-haul fleet.
We have the pleasure to inform you that the seats both in Business and Economy Class on board of all our long-haul aircraft will be replaced starting February, 2012, and ending in December, 2012.
We would like to take this opportunity to apologize most sincerely for the unfavourable impression we may have given you on this occasion.
Despite this, we sincerely hope that you will continue to fly Brussels Airlines.”

Not the most helpful of responses. I would have hoped if it took them a month to write a reply, they would actually have something constructive to say. Repeating what I already said to them (i.e. that it was an ex-Swiss plane, etc) isn’t terribly useful. I’m afraid it’s a thumbs down to SN customer services dept. Still, I’m glad that the purser actually handed my letter in – I had assumed that he had just binned it.

Some of my other TRs:

Africa Part 4: Fly 540 DAR-ZNZ in Y
Africa Part 3: ET KGL-EBB-ADD-DAR-ZNZ, A to Z with Ethiopian Airlines in C
Africa Part 2: SN BRU-BJM, SA BJM-KGL, Business to Burundi and Rwanda
Africa Part 1: BD LHR-CMN, TP CMN-LIS, SN LIS-BRU in Y and C
A.net meeting in snowy Tallinn. U2/FR STN-TLL-LTN
easyJet and bmi up to Aberdeen, LTN-ABZ-LHR
The Costa del Sol with British Airways. LGW-AGP-LCY
Mysterious Moldova (and Transnistria). Lufthansa LHR-MUC-KIV
BA to the Austrian Alps. LHR-MUC, INN-LGW
I can't get no Jetisfaction: LH LGW-FRA inaugural
Colombia Part 4: Colombia to London via FRA/MUC/HEL on LH & BA
Colombia Part 3: Colombia with Avianca (AV). SMR-BOG-MDE-BOG
Colombia Part 2: Colombia with Avianca (AV). BOG-MDE-CTG
Colombia Part 1: London to Colombia via ARN/MUC/FRA on BA & LH
USA and Mexico Part 4, British Airways Mexico City – London, World Traveller Plus
USA and Mexico Part 3: Around Mexico with Aereo Calafia Cessna 208B & Viva Aerobus B733
USA and Mexico Part 2: Sightseeing tour of San Diego Airport, and American Airlines San Diego - LA – Dallas - San Jose Cabo
USA and Mexico Part 1: easyJet Luton to Paris, and BA Paris to San Diego via LHR in World Traveller Plus
British Airways to Scandinavia (LHR-CPH,GOT-LHR)
Where’s my bag? British Airways, Milan to London
What airline am I flying again? Bmi/Lufthansa Italia LHR-MXP
Albania and Macedonia: Austrian LHR-VIE-TIA, Macedonian Airlines SKP-ZRH, Swiss ZRH-LCY
Part 1, Lufthansa London-Munich-Frankfurt-Nanjing, Economy Class A321 and A343
Part 2, Cathay Pacific Shanghai to Tokyo via Hong Kong, Business Class A330 and B747-400
Part 3, ANA Boeing B767 Tokyo to Shanghai, & Air China Airbus A340 Shanghai to Beijing, Business Class
Part 4: Chinese domestics, inc. Joy Air Xi’an MA60, Tianjin Airlines ERJ, and China Express Airways CRJ
Part 5: Lufthansa Beijing-Frankfurt-London City, Economy Class A388 and E90
5 Countries, 5 Flights, 5 Days, with Ryanair (FR)
bmiFriday: Welcome to Sunny Norway, London to Bergen, A319)
Royal Jordanian, London to Aqaba via Amman. A330 and A320
Royal Jordanian, Amman to London, A330
London City to Antwerp with Cityjet and the Fokker 50
Croatian Airlines, LHR-ZAG,PUY-ZAD-ZAG-LHR, A319 and Dash 8
British Airways, Iberia & Binter to Tenerife and Gran Canaria, LHR-MAD-TFN-LPA-MAD-LHR, A320,ATR, A321
British Airways, London To Amsterdam, LGW-AMS-LHR, B737 & A321
British Airways up to a snowy Glasgow, with a change of flights and delay, LHR-GLA-LCY A321 and E90
Turkish Airlines Business Class from London to Istanbul. From Terrible To Fantastic
Turkish Airlines Business Class from Istanbul to Batumi (Georgia). Not again!
bmi Business Class, Tbilisi to London via Azerbaijan
Tallinn to London, with Estonian Air and BA, via ARN
Cuba! BA/IB London-Madrid-Havana, Business Class
Aerocarribean, Baracoa to Havana
Asia Trip, Pt 1: Qatar Airways Business Class (LHR-DOH-ICN)
Asia Trip, Pt 2: China Southern and Hainan Airlines (A321/A346)
Asia Trip, Pt 3: Malaysia Airlines, Hong Kong to Penang
Asia Trip, Pt 4: Qatar Airways Economy (HKG-DOH-LHR)
A weekend in Transylvania with Blue Air (LTN-SBZ)
Helsinki for the weekend on BA and KF
Easter in Ukraine with Austrian
UAE and Oman with BA and Air Arabia. Y & Y+
HKG-LHR-HKG Air New Zealand, Premium Economy and Economy
US Airways LGW-DCA-MSP-LGA-LGW
London Heathrow - Zurich - Venice on Swiss Business for the weekend
Chasing the Eclipse on China Eastern
Taiwan: EVA Air (HKG-TPE rtn), UNI Airways (TSA-HCN), Daily Air (TTT-KYD rtn)
UA HKG-SIN-HKG Y Class, SQ KUL-SIN C Class
Bangkok to Beijing, Egyptair Business Class
Air China Beijing to Harbin, B777 Economy outbound, A330 First Class return
Tiger Airways, Singapore to Darwin return
A selection of Chinese Domestics; China Eastern, Air China and Shenzhen Airlines
Hong Kong to London on Singapore Airlines (744/380/77W)
Qatar Airways Beijing-Doha-London Heathrow (A330/A340)
Air China First Class. Beijing-Guilin via Xi’an
Round Asia Trip. URC-HTN,OSS-FRU,ALA-URC-LHW-KMG-JHG-KMG-SYX,HAK-NKG-PEK-NRT-LHR,
Hainan Airlines, China Eastern, China Southern, Lucky Air, ANA, Economy and Business Class.

SAS and Lufthansa Business Class, LHR-OSL-FRA-FRA, B73G and B744

[Edited 2012-02-22 01:56:10]


http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Reply 2, posted (2 years 1 month 4 weeks 7 hours ago) and read 17518 times:

Sorry, was just editing a few bits, so if you clicked on it just after I posted, you might want to refresh if you didn't see the breakfast photos.


http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
User currently offlinemilesaddict From Singapore, joined Dec 2007, 100 posts, RR: 0
Reply 3, posted (2 years 1 month 4 weeks 6 hours ago) and read 17450 times:

Gaby once again a warm tks !

My review is mixed. The catering seemed to me poor and not on par with my previous LX experiences..

Why you did not change the meal ?

See you !

Thomas


User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Reply 4, posted (2 years 1 month 4 weeks 6 hours ago) and read 17367 times:

Quoting milesaddict (Reply 3):
Gaby once again a warm tks !

No problem

Quoting milesaddict (Reply 3):

My review is mixed. The catering seemed to me poor and not on par with my previous LX experiences..
Why you did not change the meal ?

I was happy enough with the meal. it also seemed relatively healthy with the boiled veg, so thought it was a good choice. The rest of the catering I thought was really good, although I know you fly F quite a bit so know what to look for!



http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
User currently offlinemilesaddict From Singapore, joined Dec 2007, 100 posts, RR: 0
Reply 5, posted (2 years 1 month 4 weeks 6 hours ago) and read 17308 times:

I forgot to reply to :

Quoting gabrielchew (Reply 2):
Not the most helpful of responses. I would have hoped if it took them a month to write a reply, they would actually have something constructive to say. Repeating what I already said to them (i.e. that it was an ex-Swiss plane, etc) isn’t terribly useful. I’m afraid it’s a thumbs down to SN customer services dept. Still, I’m glad that the purser actually handed my letter in – I had assumed that he had just binned it.

Actually, no matter the carrier they are all failing to give the right answer to the pax. I tend to congrat the crew or the staff more than sending complain letters, however it's useful for the airline to improve the service or anything else.
Yep, feel lucky enough the purser gave your letter. When I complain on board and give the draft I always get a copy. Why ? In case the purser do not send the letter... AF got me once years back, hence my behavior.

BTW did you use your miles for the entire trip, if yes, what's your FFP ?

Tks

Quoting gabrielchew (Reply 4):
I know you fly F quite a bit so know what to look for!

I have four legs with LX in F next week, I let you know ! (It's crazy the thing we do for miles and status)

Take care


User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Reply 6, posted (2 years 1 month 4 weeks 6 hours ago) and read 17273 times:

Quoting milesaddict (Reply 5):
Actually, no matter the carrier they are all failing to give the right answer to the pax. I tend to congrat the crew or the staff more than sending complain letters, however it's useful for the airline to improve the service or anything else.

Well, if the service is good, I'm very quick to fill in a compliments form and give it to the crew onboard.

Quoting milesaddict (Reply 5):
BTW did you use your miles for the entire trip, if yes, what's your FFP ?

Yes, all paid for via BD Diamond Clucb, who are still up and running, but not sure for how much longer.



http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
User currently offlinemilesaddict From Singapore, joined Dec 2007, 100 posts, RR: 0
Reply 7, posted (2 years 1 month 4 weeks 5 hours ago) and read 17253 times:

Quoting gabrielchew (Reply 6):
Well, if the service is good, I'm very quick to fill in a compliments form and give it to the crew onboard.

I'm the same, but few out there thank you. In November I had one of the best Crew with TG. a month latter I got this :

S4/00092227-SB-tt


Dear Mr. xxx,

Thank you for your letter written during your flight on board TG932 from Bangkok to Paris on November 13, 2011.

We are delighted that we have had the pleasure of your flying with us and pleased too that you found the service quite satisfactory. We do try to make each flight a memorable experience with the deliberate intention of persuading you to fly with us again.

Your commendation ofour service is much appreciated and will be a great encouragement to them. We know that they will wish to join us in thanking you for your kindness and in saying that it was our pleasure to have had you on board.

We look forward to welcoming you again on board THAI's Airways International's Royal Orchid Service. Meanwhile, we wish you a very Merry Christmas and wonderful New Year 2012.



Yours sincerely,



Chonticha Santisevi
Director
Customer Relations Department



I love that !

Have you figured out your next FFP ?


User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Reply 8, posted (2 years 1 month 4 weeks 5 hours ago) and read 17237 times:

Quoting milesaddict (Reply 7):
I love that !

Nice reply!

Quoting milesaddict (Reply 7):
Have you figured out your next FFP ?

Well I've got quite a few miles in LH and BA, and a few thousand in AF and MU so I think I have my bases covered, although none as generous (or as incompetant) as BD. I was thinking about Aegean with their easy *G, but after the collapse of Spanair and Malev I think I'll stick to the larger airlines for my miles savings!



http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6643 posts, RR: 78
Reply 9, posted (2 years 1 month 4 weeks 5 hours ago) and read 17066 times:

Hi Gabriel,

very nice report about your LX F Class experience. The cabin product seems to be excellent, but I'm a bit surprised about that simple main course you got.

Quoting gabrielchew (Thread starter):
Once again, the booking was made thanks to BD miles thus saving me the potential $4,187 cash one way fare.

That's what I call a good deal.

Quoting gabrielchew (Thread starter):
I asked for one bag to be sent to ZRH, and the other to ATH. After a lot of conferring, I was told that it was impossible.

I cannot believe it actually worked on other carriers.

Quoting gabrielchew (Thread starter):
It turns out him and his wife were (unfortunately) also in First Class this flight, so a grand total of 3 out of 8 seats taken, shattering my dream of having a cabin to myself.

Didn't you expect a bit too much?  

Quoting gabrielchew (Thread starter):
Later in the flight I requested a metal business class one as well – shame it was an RJ one, not an A330 – the contents were rather meagre

I'm wondering why boxes with short-haul motives have been produced after all.

Quoting gabrielchew (Thread starter):
Eugh, a bloody tissue that the cleaners missed down the side of the seat

Awful!

Quoting gabrielchew (Thread starter):
They’ve even updated the livery on the IFE

No, it's still the old one.

Quoting gabrielchew (Thread starter):
I was also offered a speciality dish from the Berne region which sounded good, so I went with that. It was nice, but didn’t seem particularly special

That looks really plain and simple.

Quoting gabrielchew (Reply 4):
it also seemed relatively healthy with the boiled veg, so thought it was a good choice.

Who cares about a healthy meal when flying F Class?  


PH



Nothing's worse than flying the same reg twice!
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Reply 10, posted (2 years 1 month 4 weeks 4 hours ago) and read 16998 times:

Quoting PlaneHunter (Reply 9):
very nice report about your LX F Class experience. The cabin product seems to be excellent, but I'm a bit surprised about that simple main course you got.

It was excellent. The main was a little simple, but it was only one course of 5!

Quoting PlaneHunter (Reply 9):

Quoting gabrielchew (Thread starter):
Once again, the booking was made thanks to BD miles thus saving me the potential $4,187 cash one way fare.
That's what I call a good deal.

What I didn't put before was that ex-ZRH prices are a LOT higher...one way ZRH-DAR is US$15,004!!!! (GBP9,559/EUR 11,344)

Quoting PlaneHunter (Reply 9):
I cannot believe it actually worked on other carriers.

I don't see why it's such a big deal. If you can print 2 tags for ATH or 2 tags for ZRH, why is it so difficult to have one of each?

Quoting PlaneHunter (Reply 9):
Didn't you expect a bit too much?

Always hope for the best, but expect the worst!

Quoting PlaneHunter (Reply 9):
No, it's still the old one.

The red cube is missing after the SWISS, so it's the new one

Quoting PlaneHunter (Reply 9):
Who cares about a healthy meal when flying F Class?

Well, most of it was pretty calorie-intensive, so haveing one healthy thing was a good change!



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User currently offlinePlaneHunter From Germany, joined Mar 2006, 6643 posts, RR: 78
Reply 11, posted (2 years 1 month 4 weeks 4 hours ago) and read 16908 times:

Quoting gabrielchew (Reply 10):
What I didn't put before was that ex-ZRH prices are a LOT higher...one way ZRH-DAR is US$15,004!!!! (GBP9,559/EUR 11,344)

Amazing!

Quoting gabrielchew (Reply 10):
The red cube is missing after the SWISS, so it's the new one

The SWISS titles are still the small ones and they are still located above the windows. And you still find cube logos on the engines. So it's the old livery.


PH



Nothing's worse than flying the same reg twice!
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Reply 12, posted (2 years 1 month 4 weeks 3 hours ago) and read 16671 times:

Quoting PlaneHunter (Reply 11):
Amazing!

Shocking more like!

Quoting PlaneHunter (Reply 11):
The SWISS titles are still the small ones and they are still located above the windows. And you still find cube logos on the engines. So it's the old livery.

Indeed



http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
User currently offlinesultanils From Belgium, joined Mar 2010, 1576 posts, RR: 30
Reply 13, posted (2 years 1 month 4 weeks 2 hours ago) and read 16467 times:
Support Airliners.net - become a First Class Member!

Hello Gabriel,

Nice and interesting report! I’m glad you had an excellent flight back to the European continent. Swiss really seems to deliver ‘service extraordinaire’! Do you think you’ll be willing to cough up the amount of cash (no miles!) for this flight and service if you knew it would be that good?

Quoting gabrielchew (Thread starter):
I had to go straight off to Ireland, and have only just got home.

Are you ever ever @ home I wonder  

Quoting gabrielchew (Thread starter):
so it took a while before I was able to proceed through security (fairly fast) and on to the departures lounge.

That’s quite a contradiction.

Quoting gabrielchew (Thread starter):
shattering my dream of having a cabin to myself.

So next time maybe you charter the whole cabin paying with miles   

Quoting gabrielchew (Thread starter):
For the record, it was Laurent-Perrier Grand Siècle,

Oh, THAT one...  

Quoting gabrielchew (Thread starter):
In my cosy pyjamas and slippers

The public demands pics!

Quoting gabrielchew (Thread starter):
Very amusing, and a great example of the excellent level of service, anticipation of needs, and interaction between crew and customers

That’s a good summary of how you want it to be.

Quoting gabrielchew (Thread starter):
One reservation that I had about the flight (well, not so much this flight in particular, but First Class in general) is the huge amount of waste generated. There was so much food on offer, only a fraction of it could have been consumed, even with all the crew pitching in! Still, with the price tag as high as it is, that’s what customers demand, so that’s what airlines have to offer

I’m glad you are still able to see through all this luxury and pampering and see things in perspective   

Quoting gabrielchew (Thread starter):
Not the most helpful of responses.

I think most other airlines will provide you with the same kind of automated response, no? Still, SN should be able to do better!

Sultanils



In thrust we trust.
User currently offlineAirPacific747 From Denmark, joined May 2008, 2315 posts, RR: 21
Reply 14, posted (2 years 1 month 4 weeks 1 hour ago) and read 16378 times:

Wow, that was incredible! The food looked so delicious! The first class cabin looked delicious! If I were ever to try the first class product, I would make sure to fly as far as possible to have more time onboard.

Thank you so much for sharing! Swiss seems to have one of the best first class services out there.


User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Reply 15, posted (2 years 1 month 4 weeks 1 hour ago) and read 16325 times:

Thanks for the comments!

Quoting sultanils (Reply 13):

Nice and interesting report!

THanks!

Quoting sultanils (Reply 13):
Do you think you’ll be willing to cough up the amount of cash (no miles!) for this flight and service if you knew it would be that good?

Well $4K is quite a lot for 10 hours, so no! (well, not until I'm a millionaire anyway)

Quoting sultanils (Reply 13):
Are you ever ever @ home I wonder

Well, i'm at home now!

Quoting sultanils (Reply 13):
That’s quite a contradiction.

Well, immigration was slow, but security was fast

Quoting sultanils (Reply 13):
The public demands pics!

Maybe on facebook!

Quoting AirPacific747 (Reply 14):
Wow, that was incredible! The food looked so delicious! The first class cabin looked delicious!

Yes, it was a delicious flight!

Quoting AirPacific747 (Reply 14):
If I were ever to try the first class product, I would make sure to fly as far as possible to have more time onboard.

I'm glad I happened to get on one of the few LX flights with a stopover

Quoting AirPacific747 (Reply 14):
Thank you so much for sharing! Swiss seems to have one of the best first class services out there.

Yes, I think they are consistently very good in F



http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
User currently offlinemilesaddict From Singapore, joined Dec 2007, 100 posts, RR: 0
Reply 16, posted (2 years 1 month 4 weeks ago) and read 16174 times:

Quoting sultanils (Reply 13):
Quoting gabrielchew (Thread starter):
One reservation that I had about the flight (well, not so much this flight in particular, but First Class in general) is the huge amount of waste generated. There was so much food on offer, only a fraction of it could have been consumed, even with all the crew pitching in! Still, with the price tag as high as it is, that’s what customers demand, so that’s what airlines have to offer

I’m glad you are still able to see through all this luxury and pampering and see things in perspective

Still, Let should carry less food on board.

It's such a shame to waste that amount of food... I'm sure pax will understand the point. We shoud care about the natural resources..

I also want you to show us with PJ on... don't be shy !


User currently offlineROGERBCN From Andorra, joined Sep 2006, 1194 posts, RR: 20
Reply 17, posted (2 years 1 month 4 weeks ago) and read 16159 times:

Hola Gabriel!

I have been following your Africa trip, well, Africa with some diversions let's say and I have been very impressed by all your comments. Really nice trip, a wonderful way of travelling around Africa.

This last trip report has certainly impressed me... the quality of LX F class is always something to feel impressed.. it is a true experience in itself. I had the pleasure of flying them last summer and I was really happy to spend my miles with them, although the cabin was full on both flights, ZRH-SFO-ZRH, their service and attention was a step above I could have imagined.

Really lucky to fly the new F class which looks amazing, excellent. The quality of the food and the attention to small details, like the idea of giving you the option between olive oil and butter is really amazing. Your main course though does not look very F class, but it is good to try new things, I would have opted for that as well.

Certainly the amount of food and drink is something to write home about it... need some extra exercise at the gym after, and that's excluding all the chocolates affair... which are simply irresistible.

Thanks for sharing and happy to read your new trip reports.

Salut!

Roger



"At reise er at leve" H.C. Andersen (Travelling is Living)
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Reply 18, posted (2 years 1 month 4 weeks ago) and read 16129 times:

Quoting milesaddict (Reply 16):
I also want you to show us with PJ on... don't be shy !

Well check facebook when I finally load the rest of the photos!

Quoting ROGERBCN (Reply 17):
I have been following your Africa trip, well, Africa with some diversions let's say and I have been very impressed by all your comments. Really nice trip, a wonderful way of travelling around Africa.

Thanks!

Quoting ROGERBCN (Reply 17):

Really lucky to fly the new F class which looks amazing, excellent.

Yeah, it was very nice. After flying the new one I'd be worried about the old one - it looks a lot less private

Quoting ROGERBCN (Reply 17):
Your main course though does not look very F class, but it is good to try new things, I would have opted for that as well.

Yeah, it was a bit of a let down, but by then I'd already had sandwiches, canapes, salmon and soup, so I wan't too bothered!

Quoting ROGERBCN (Reply 17):
Thanks for sharing and happy to read your new trip reports.

No problem Roger



http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
User currently offlineinfodesk From Switzerland, joined May 2006, 1424 posts, RR: 33
Reply 19, posted (2 years 1 month 3 weeks 6 days 21 hours ago) and read 15715 times:

Hi Gab,

Thank you for another great installment of your big trip. I'm so glad that you such an unforgettable flight in Swiss F. You were certainly well looked after. Interesting that you got the very plane with the new logo on the side - I really don't like it and think looks nowhere near as classy.

You also packed a lot into your sightseeing in Zurich by the looks of it!

Quoting gabrielchew (Thread starter):
Amenity kit – had everything you could want, although the eyeshade was not great (I fear airlines have stopped making decent ones – my NZ Premium Economy one is still the best one in my collection)

The F amenity kit looks a little disappointing. I'm not an expert on them, but when you look at some of the stylish ones BA have done in the past, the bag seems very plain in comparison.

Quoting gabrielchew (Thread starter):
Later in the flight I requested a metal business class one as well – shame it was an RJ one, not an A330 – the contents were rather meagre

Seems strange to even offer an amenity kit with the RJ pictured on it.

Quoting gabrielchew (Thread starter):
Eugh, a bloody tissue that the cleaners missed down the side of the seat

Quite disgusting.

Quoting gabrielchew (Thread starter):
By this time I was so full I couldn’t even finish the ice cream. I have never eaten so much food on a plane before.

Now, didn't I hear Roger say that too after his flight in F?!

Quoting gabrielchew (Thread starter):
I got a mug of hot chocolate too.

What was it like? The hot chocolate I've had on planes has always been horrible (but then again, I wasn't sitting in First  )

Quoting gabrielchew (Thread starter):
Cripes, it’s cold outside. As I finished my beer yesterday evening in the Kempinski in Dar it was a lovely 32C. Dropping 50C overnight is not recommended.

Thank goodness that cold spell is over now!!

Quoting gabrielchew (Thread starter):
I’m awful at looking innocent! I always make eye contact, then look away, looking as guilty as a diamond smuggler (to paraphrase my favourite book).

I'm glad you wrote that! I'm the same with customs. Even though I know I have nothing to hide, I never quite know where to look.

Quoting gabrielchew (Reply 10):
What I didn't put before was that ex-ZRH prices are a LOT higher...one way ZRH-DAR is US$15,004!!!! (GBP9,559/EUR 11,344)

Try pricing the same flights ex ZRH then MXP, shocking differences!

It was really nice to have met you, if only briefly.

Happy flying
Infodesk   



"Do nothing in haste, look well to each step and from the beginning think what may be the end" - Edward Whymper
User currently offlineakhmad From Netherlands, joined Sep 2005, 2430 posts, RR: 53
Reply 20, posted (2 years 1 month 3 weeks 6 days 21 hours ago) and read 15703 times:

Wow Gabriel,

What a pure indulgence on board of LX First Class and that by burning your miles!  


Quoting gabrielchew (Thread starter):
then asked a question I’d never been asked at check in before: “Would you like to board first or last”. Ooh, what a choice! “First please”

Too bad, it did not materialize.  


Quoting gabrielchew (Thread starter):
For the record, it was Laurent-Perrier Grand Siècle

We got served the same champagne on board of QR First Class two years ago.

Quoting gabrielchew (Thread starter):
BA beat us to the runway, but we eneded up taking off first

How did you feel being the winner?

Quoting gabrielchew (Thread starter):
wasn’t great and fell asleep before it ended

Not during dinnertime, I hope.

Quoting gabrielchew (Thread starter):
For starters, you can choose as much as you like from the list – there’s no “either/or” here.

Cool! I would stick to the starters in that case.

Quoting gabrielchew (Thread starter):
I have never eaten so much food on a plane before.

Some many choices for three people. Not surprising.   


Quoting gabrielchew (Reply 1):
“Wrap up warm! And go and have a hot chocolate in Café Sprungli”.

What a good advice!

Quoting gabrielchew (Reply 1):
so I diverted to a café for a drink.

Mojito? By the way, were you at Café Sprungli?


Thank you for sharing. I can hardly wait to fly again myself.


Greetings,
Suryo



Friends forever
User currently offlinedeltamartin From Sweden, joined Dec 2010, 1061 posts, RR: 7
Reply 21, posted (2 years 1 month 3 weeks 6 days 21 hours ago) and read 15670 times:

Hi Gabriel!

Great report as usual. It seems like you had a great flight in LX First, would love to try it myself some day.  
Quoting gabrielchew (Thread starter):
HB-JHK %u201CHerisau%u201D (the newest A330 in the fleet, having only been delivered some 20-odd days before my flight. It%u2019s also the first aircraft to have the new revised colour scheme)

Nice to get such a new aircraft, but I don't like their new livery, the old one was way better.

Martin


User currently onlineSInGAPORE_AIR From United Kingdom, joined Nov 2000, 13735 posts, RR: 19
Reply 22, posted (2 years 1 month 3 weeks 6 days 21 hours ago) and read 15646 times:

SWISS First Class is lovely - thanks for sharing.


Anyone can fly, only the best Soar.
User currently offlinejwhite9185 From United Kingdom, joined May 2007, 1150 posts, RR: 4
Reply 23, posted (2 years 1 month 3 weeks 6 days 21 hours ago) and read 15558 times:

Well at least you got a reply from SN - I'm still waiting after contacting them about 3-4 weeks ago. So much for 'due-diligence'.


A300,A319,A320,A321,A333,A343,A346,A388,732,733,734,735,738,741,742,744,752,763,772,77W,788,Q400,DC10,E145,E170,E175,E19
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3037 posts, RR: 12
Reply 24, posted (2 years 1 month 3 weeks 6 days 20 hours ago) and read 15531 times:

Thanks everyone for your comments!

Quoting infodesk (Reply 19):

Thank you for another great installment of your big trip

No problem!

Quoting infodesk (Reply 19):
Interesting that you got the very plane with the new logo on the side - I really don't like it and think looks nowhere near as classy.

I agree - nice to get a brand new plane though

Quoting infodesk (Reply 19):
You also packed a lot into your sightseeing in Zurich by the looks of it!

Not as much as i'd have liked

Quoting infodesk (Reply 19):
Seems strange to even offer an amenity kit with the RJ pictured on it.

Yeah, odd choice

Quoting infodesk (Reply 19):
Now, didn't I hear Roger say that too after his flight in F?!

I bet everyone says it!

Quoting infodesk (Reply 19):
What was it like? The hot chocolate I've had on planes has always been horrible (but then again, I wasn't sitting in First )

IIRC it was quite nice. Only have HC once before on a plane and that was ZRH-VCE with LX, and it was also quite good. Tasted like it was made from milk

Quoting infodesk (Reply 19):
I'm glad you wrote that! I'm the same with customs. Even though I know I have nothing to hide, I never quite know where to look.

Glad I'm not the only one!

Quoting infodesk (Reply 19):
It was really nice to have met you, if only briefly.

You too!

Quoting akhmad (Reply 20):
What a pure indulgence on board of LX First Class and that by burning your miles!

Yes, pure indulgence!

Quoting akhmad (Reply 20):
We got served the same champagne on board of QR First Class two years ago.

Tasty isn't it!

Quoting akhmad (Reply 20):
How did you feel being the winner?

Great!

Quoting akhmad (Reply 20):
Not during dinnertime, I hope.

No, after dinner

Quoting akhmad (Reply 20):
Mojito? By the way, were you at Café Sprungli?

Mojito!? No, mint tea, and at a cheaper cafe!

Quoting deltamartin (Reply 21):
Great report as usual. It seems like you had a great flight in LX First, would love to try it myself some day.

Save up your miles - it's worth it!

Quoting SInGAPORE_AIR (Reply 22):
SWISS First Class is lovely - thanks for sharing.

Thanks!

Quoting jwhite9185 (Reply 23):
Well at least you got a reply from SN - I'm still waiting after contacting them about 3-4 weeks ago. So much for 'due-diligence'.

Well it took 30 days for me so any day now!



http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
25 TurkishWings : Just out of curiosity, what kind of response would satisfy you??
26 gabrielchew : One that adequately addressed the issues raised in my letter to them.
27 Post contains images reifel : Thanks for continuing reporting about this fabolous trip Wow this looks like a night club in some downscale mediterreanean holiday destination...
28 gabrielchew : No problem, glad you liked it! Yeah, interesting decor down in the cellar!
29 Post contains links and images flightsimboy : Great report, but there is something I feel is so important a really good camera when travelling up front!! Nevertheless the photos delivered the ambi
30 Avianca : another great report! would love to fly Swiss First one day... but two comments regarding the food, also the salmon looks very good I am missing cavia
31 Post contains images Thai744 : Gabriel, FANTASTIC trip report! I've been following your adventures with keen interest!! Why did they ask you if you wanted to board first or last and
32 gabrielchew : Thanks! I am investigating new cameras at the moment - can you reccomend something? Ha, maybe Well I was going to both ATH and ZRH so the bags are fo
33 Post contains images roberts87 : Hello Gabriel, Thanks for sharing, another great read. Looking forward to the next part! I'm always envious too, when I get on board trough door L1 an
34 gabrielchew : Yes, is always nice when you fly at the front! Well, discussions above means i may have to retract that sentence. I think it's only 1/2 the new liver
35 Post contains images roberts87 : Is it? I guess you can tell I only read the report and not the other 30+ comments
36 TurkishWings : So can you please write me an answer on SN's behalf? An answer that would satisfy you I mean... Because frankly, the reply you got seems pretty adequ
37 gabrielchew : Hmm, you see to be taking my dissatisfaction at SN very personally - do you work for them? I'll entertain your question though: 1) A letter that does
38 Post contains images gabrielchew : Yeah, the picture in question is quite small, so plenty of room for dissagreement! As the OP, everyone should just take me word for it!
39 Post contains images ronerone : Great report Gabrielchew! SWISS First Class is very high on my list. LX is still one of the few European Airlines left, that not only offers a quality
40 JL418 : Hi Gabriel, thanks for the read, as for the rest of your TR it was extremely interesting and lively. I guess my feelings now are the same as yours as
41 Post contains images FlyingFinn76 : Hi Gab, The eagerly awaited episode "F" (as in "First" and "Fifth") is here! Very nice and a good idea to devote one part of your mega report just for
42 lukeyboy95 : Oh Bravo Grabriel! Bravo! That was a great read - with consciously or not, there was a bit more subtle humour in it too, which I enjoyed greatly. Not
43 The777Man : Hi Gabriel! Thanks for a very nice report with very nice pictures ! Service on LX F is as expected but I think you chose the wrong meal.....The beef w
44 gabrielchew : Thanks Roni! Yes, LX are one of a dying breed I was surpirsed I wasn't called by name, but it was hardly a deal breaker No problem No problem, glad y
45 Post contains images CaptainRed : Hi Gabriel, excellent conclusion to your African adventure here. Flying first on Swiss on longhaul certainly is something special. And even though you
46 gabrielchew : Well, there are another 2 parts to the series! Yeah, the food was great Ha, yes, but not together!
47 Post contains images CaptainRed : I don't count a flight to ATH as an African adventure, even though it might be another adventure these days
48 FLIEGER67 : Hi, Gabriel, thats for sure a great story. Really well done work. Destination wise and also the flights on LX First. Looks like fantastic. Lets go wit
49 gabrielchew : True, ATH isn't African, but it's part of the series....sorry! Thanks! Yeah, the flgihts were great
50 MSS658 : Hi Gab Finally had time to reply! Great one! LX F looks just fine. DAR a bit poor, but did not expect more! Food looks pretty good as well Hope the -5
51 gabrielchew : Thanks Marc It was more than fine, it was great! No, DAR lived up to expectations! Well, it was quite unplesant, but I managed! Lucky I was only in Z
52 Post contains images signol : Hi Gabriel, nice to read of perhaps the best part of your series. First is something a lot of us can only dream of Swiss certainly took good care of y
53 gabrielchew : Thanks! It did feel a bit like a dream, especially once I was walking up the frozen jetty in ZRH Yup, was a pretty perfect flight- just wish it could
54 ba319-131 : Good read GC, enjoyed, glad I finally got around to it! - That's a new one on me. - Indeed, my Swiss F experience has been with the old cabin, that wa
55 gabrielchew : Thanks Mark, glad you liked it Yeah, I think the new cabin is a great improvement The box was left with the couple. Later I saw it barely touched in
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