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Malaysia Airlines Longhaul In Y: AMS-KUL-DPS  
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4268 posts, RR: 51
Posted (2 years 6 months 6 days 8 hours ago) and read 26995 times:

Dear a.netters and fellow tripreporters!

Welcome to my – for some long awaited – tripreport on Malaysia Airlines, from Amsterdam to Denpasar, the airport of Bali island in Indonesia.

Malaysia Airlines longhaul in Y: AMS-KUL-DPS


This was for me just another longhaul flight to Asia, I’ve been doing quite a few of those similar flights in the previous years, but for my partner this was the first time ‘really’ longhaul and for both of us our first time to Indonesia. This is the ‘motherland’ of my partner, as well The Netherlands always will remain to have a special historical relationship with Indonesia as well. Since this was the first time being so far away from home we decided to go to the relatively ‘easy’ island of Bali, as well a sidetrip to Lombok was taken.

Flights were booked on Malaysia Airlines in Economy Class, featuring a very comfy 34” seatpitch which is the most possible in this class to Asia. I was able to order SFML/Seafood Special meals for all of the flights on this carrier    and we also collected Flying Blue mileage on all sectors.

After taking some vaccinations as pre-caution (I had some boosters only to renew), finally the day came to leave Europe for the better climate of SE Asia. Saturday 8th October, not really holiday season in The Netherlands, but once we arrived at AMS for check-in it showed that this flight to KUL would become busy. MH is doing good business in AMS, though recently they downgraded the operating aircraft from the B747-400 to the B777-200ER with their fantastic 2-5-2 layout.

Our flight would still be on the Boeing 747-400, and we were able to get pre-assigned seating after contacting with MH’s downntown office in AMS. I decided that the ‘private’ 2-seater in the back of the cabin would do fine for us, also offering some additional floorspace between the seats and the window. This is always good to store the blankets and pillows at times that you won’t need them.

Anyway, check-in was performed at the desk, our assigned seats were confirmed, and baggage was checked through to DPS. The staff was friendly and efficient, while it was interesting to see that some other passengers needed ages to get things sorted.


.
Check-In desk at AMS


Passport control was done in a minute, with several desks open, and there we were in the taxfree zone. We did some ‘window shopping’ and bought a few magazines for the trip, so we would at least have something to read at the pool or on the beach. Also some exchange of Euro’s into US Dollars and even we got a load of Rupiah already including small notes since the banker just got this returned by another customer. He was happy to change to us and waived the fees for one of these transactions.

Our gate was E20, and the wonderful Boeing 747-400 was already there. As usual this flight arrives in AMS around 6am and after unloading, parked on a remote position. Before departure the ground handling company returns the aircraft back on a gate, so it all remains convenient for the passengers.

Gate E20,… I’ve used this numerous times before when I flew out on JL to Japan. It brought back some memories to me.


.
This Boeing 747-400 is ready to go for another 12 hours nonstop flight


Security was done at the gate, with these body-scanners. Without thinking we both used these machines (without further trouble btw), but ever since I will not accept this kind of screening anymore. It often seems that passengers have no choice or rights to refuse this kind of checks, but there is still no final answer if these machines are safe for human health, plus I still have my doubts about the privacy of a passenger. Lucky enough there are not often situation that I wil have to use these detection systems in AMS.


















Flight MH017
Route AMS-KUL
Aircraft Boeing 747-400
Registration 9M-MPK
Scheduled Departure Time // Actual Departure Time 12:00 // 12:22
Scheduled Arrival Time // Actual Arrival Time 06:05 // 06:29
Class of Service Economy Class
Seat No. 60A/C


The boarding pass was screened and boarding was allowed immediately for us since we would be in the aft cabin on this flight. Boarding was done by row numbers, to avoid congestion in the cabin. At doorside the boardingcard was checked once more and we were greeted and waived to the first aisle on our right. On our way to the final rows, several crewmembers made a friendly greeting to us, definitely a good first impression.
A big plus is the free newspaper selection and even some Dutch magazines free to take upon boarding.

The seat was made our of a purple fabric, slightly worn but very comfortable. The headrest is adjustable in 2 ways, legroom is 34”, making this a winner for me. The IFE screen is older styled but still AVOD, with a remote controller in the armrest. On the seat we find a blanket packed in plastics as well headphones. A pillow is placed on each seat as well. You know, the extra free space between the A seat and the window comes handy, and we store out items exactly there.

All seats on board are taken, except the last 2 rows on each side, which are being used for crew rest during the flight.


.
View on our seat. China Airlines going to BKK and doing good business at AMS as well


Finally we have about 20 minutes delay due to a few connection passengers from Germany coming in on one of the KLM feeder flights, on which MH has a codeshare agreement. No big deal, 20 minutes don’t count on > 11 hour flights (well it does, not for us this time). I was impressed that our captain, Cpt. Hamoudi, did make an announcement to explain our delay.

The cabin was finally prepared and the safety demo is shown on the IFE screens. Our pushback is in taxiway A12 before we taxi out to departure runway 24. That means that we taxied only for about 5 minutes before we made our lengthy take off roll before we lifted off for an expected 11h25min flying time!


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Here we go! Airborne from runway 24



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A last view on the Dutch glass houses below



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And we dissappear into clouds


We slowly climbed to higher altitudes and I was once again impressed that the crew immediately came in action when the seatbelt sign was switched off.
Several crewmembers came along the aisles offering cans of beer (Heineken or Carlsberg, I took the latter), plus small bags of delicious nuts. I never experienced a drink service so quickly. To make a note that juices (orange, guava) and water was offered as well.


.
Malaysian Airlines branded peanuts are delicious



.
Cans of beer are distributed at this point too


We initially climbed to 31,000 feet cruising altitude and meal service was served about 90 minutes after takeoff. My partner was able to choose from 2 options and took something with chicken. I actually forgot to picture that regular meal. For me, the Seafood Meal was delivered as requested and I was pleasantly surprised by the nice combination of vegetable, potatoes and a large piece of fish. It tasted really good too. Altough I would’ve preferred a more ‘Asian’ dish this was not bad at all.

Drinks were offered, includings beer, wines, juices. Coffee and tea service was done later on as well, plus refills.


.
My Western SFML (Seafood Meal) dinner



.
The sun sets some 5 hours after departure… ready to sleep?


The flight continued with our routing passing over Ukraine, Turkmenistan and Kazachstan, we overfly Kabul in Afghanistan, then over Pakistan, crossing India and finally overwater to Malaysian. We make step up to 35,000 and 37,000 feet later inflight, with less weight to carry after several hours of fuel burn, we can cruise smoother at higher levels.
I tried to sleep a bit during this flight, with window shades all closed and a dark cabin. And the moments I’m awake I play some games on the IFE, check the flightmap, and listen to the music from the entertainment system. MH does offer a good selection of pop albums and you can also create own playlists, despite this being an older system.
A few rough bumps are experienced when we overfly the Gulf of Bengal. Not unheard of in this area though.

During these quiet hours MH offers a snack pack, which could be collected from the galleys. A message about this was shown on the IFE screens. I went to get some and found an offering containing a large American cookie, peanuts, cheese and Toblerone chocolate. To drink a white wine was my choice, due to absence of Baileys. But, rum or whiskey was on offer according the crew.


.
Midnight snack


Breakfast was served 2 hours before landing in KUL. 2 choices; omelet or nasi lemak. My partner decided to go for the nasi and to try if MH can match with the quality we prepare this dish at home. Well, the nasi lemak definitely made good impression. For me the seafood breakfast was given, containing omelet with salmon filet, baked potatoes and mushrooms. Definitely a very tasty meal for for me and I was very satisfied.


.
My SFML (Seafood Meal) breakfast



.
One of 2 regular choices: this is Nasi Lemak for breakfast


After breakfast I wanted to brush my teeth, but I didn’t see toothbrushes in the washrooms. So I went to the crew to request a set, which was given immediately to me. I always feel better when I arrive after such a long flight in a bit ‘fresh’ condition haha.

During descend for KUL, a MH/KLIA arrival video is shown, explaining about formalities, and about the country. I’ve been in K.L. before but never in other areas. But definitely we will come to this country to spend a holiday in the future!

The video is here: [url] http://www.youtube.com/watch?v=SxQfC...xt=1&list=PLA5049DE9AB796A92[/url]

Landing was in the early morning light, on runway 32L. A smooth touchdown and braking, meaning a long roll out using the full runway length. Is this a noise abatement procedure at this airport?

Parking was slightly delayed at gate C17, and of course disembarking took a while. There are 2 fingergates attached to the aircraft to speed up things a bit. It was great to get a goodbye in Dutch from the captain at doorside, really nice!


.
Another flight completed!


Our transfer in KUL is several hours before we proceed further to DPS. So after a long flight we are happy to walk around a bit and wake up more and more. From a dutyfree store I buy one extra memory card for my camera, and we also have a look in the KLIA Jungle Board Walk, a small mini-forest. I must say this is an original idea and a welcome difference from the usual airport life.
The airport in general is very well laid out, shiny floors, very clean, good shopping. Views on the aprons are limited though, but on the other side, the airport does offer free WiFi throughout.


.
Shiny terminal in KUL



.
The famous KLIA Jungle Board Walk (a mini forrest inside the building)


Next is the flight to DPS. Gate C3 is assigned to ours and we walk there early. Pre-boarding was already in progress, several staff is around and check the boarding pass and passport. It was nice to hear that the staff checking my passport said that his birthday was on the same date as mine. He really paid attention to details, it seems.
Also a security check is done at this time. The staff is really friendly including the security officers. No hassle at all. Another MH ground staff comes to us and hands out the Indonesia immigration form and customs declaration, so there was now time enough to fill these forms out.


.
Next destination: Denpasar!


Aside from filling out the forms, a slight dissappointment for me when I noticed that our aircraft was not one of the new batch of A330-300’s, which was expected to be honest (and operating this flight often). Instead I noticed 9M-MKH, a 16 year old lady spotting the ‘old’ colourscheme and interior. At least legroom would be good on this bird as well a coloursful journey towards Bali. It would be a short flight anyway.


.
One of the older MH A330-300’s is operating the flight


Boarding starts ontime and by row number. All in a civilized and efficient manner.




















Flight MH715
Route KUL-DPS
Aircraft Airbus A330-300
Registration 9M-MKH
Scheduled Departure Time // Actual Departure Time 08:50 // 08:41
Scheduled Arrival Time // Actual Arrival Time 11:50 // 11:37
Class of Service Economy Class
Seat No. 37A/C


Also on this flight a friendly welcome by the crew, and we walked into the colourful cabin. Seats of fabric, in orange, green, blue colours. It’s different, for sure. And actually I liked it personally. It’s very fresh. I must say that despite the ago of this aircraft, the cabin was in a great shape and no signs of use where seen.


.
Good amount of legroom


The cabin fills up quickly until we reach a close to full load. I guess the majority on this flight are holiday makers, from the Europe and Australia mostly. Everybody was in a good holiday mood.


Pushback is even ahead of schedule and we use runway 32R for takeoff, following a red A330-300 operated by AirAsia. Once we got airborne and turned towards the Southeast I got a good view of KUL and the new runway construction.


.
Taxi Out



.
The Boeing 757-200 from Nepal is arriving



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We follow this red A330-300 of Air AsiaX



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Lining up the runway



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This strangely painted 747-400 is MH’s 9M-MPD (used for Hadj?)



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Airborne!



.
The new runway construction at KUL


The seatbelt sign switched off and immediately a choice of juices is offered. We go again for the delicious guava juice this airline is famous for.


.
Delicious guava juice



.
And a cabin view for you… Lovely colours  


The first part of the journey is calm and after 45 minutes a meal is offered. It’s kind of half-sized in a nicely presented box style. For me the seafood option was loaded, with some local fishy dish. A bit on the dry taste, but ok. It was interesting to receive a box of raisins as well, never got that before on an aircraft! More drinks were offered by the crew.


.
My meal comes in the box



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Seafood indeed, good portion for this ‘short’ flight


Before the tables were cleaned we flew into some high level clouds, around some CB’s (Cumulonimbus Clouds). This resulted in suddenly very strong turbulence which lead to several items falling down on the floor from the drink trolley. The crew holds tight on the seats at this moment. Luckily enough the cart was secured and in front of the cabin section (not near the seats). Of course immediately the seatbelt sign was switched off and the crew was ordered to take seat immediately. It was interesting to see that the cart was left in the aisle at this time and the crew left. We had several minutes of severe turbulence and shaking around, the aircraft took different course and also power settings of the engines was controlled differently at this moment (different sounds coming from the engines). Well, aside from that I noticed at least 2 passengers using the airsickness bag, on across the aisle, father of a young child. This flight seemed a nightmare for him, it seems haha.

After some time we reached blue skies again and the service was continued, but no hot drinks were offered anymore on this flight. The crew remained professional at all times and very friendly. Also the English language was spoken very clearly, plus some jokes was never a problem.


.
Clear skies again… we leave the rough air behind


After roughly 2 hours, on the horizon, we notice the tops of some volcanoes above the clouds. This must be Indonesian territory for sure. This were the major peaks from Bali of course. We start descending and also the cabin was prepared for landing.


.
This is Indonesia and one of the many volcanoes


Our approach from the West is oversea, and during approach the flaps extended more and more. It got my attention that some rubber (?) part was visible and got torn off more and more. The wind circulation on the wing was cause of this. At some point it even resulted in some small sparks being visible, but at the time that my camera was ready to picture this, the part was torn off completely and gone (in the sea). For me this was no reason to feel uncomfortable about it, but definitely an item I wanted to tell the crew about.


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Approach over sea



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Some rubber/metal piece is torn off by the wind circulation


We approach over the sea and finally land at runway 09, in beautiful weather conditions.


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Final approach



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And landed! Notice the Batavia Air A330-200. What a great aircraft!



.
Hmm… interesting bird taking off… Stay tuned for part 2



.
We park next to this Garuda 737-800


The holiday feeling comes even more now! Upon disembarking various crew members say goodbye to us. I told the crew that I needed to talk to the captain and was let entrance to the cockpit immediately. The captain listened to my story about the approach and the missing rubber from the wing. Probably not something to worry about but nevertheless the captain was really thankful and told me to have a look himself outside before flying back to KUL.   


.
A last view on this A330-300 which flew us in


Now we were in Indonesia and queued for 2 minutes to obtain a Visa on Arrival, paid this in USD and some Rupiah. Then about 10 minutes in the queue for immigration. The 10 minutes were sometimes quite annoying with the ongoing same repeating sound of traditional gamelan music  Let alone for the people who work there haha.

Also immigration formalities were hassle free and we were let into the country. Our baggage was meanwhile on the carousel and we picked it up.
Now another small queue, for an exit customs check: all baggage items have to be put in the large x-ray machine and custom officers check the contents. It just takes a while, but not a problem to be honest. We had nothing to worry about, but I read in the Bali Post that an Austrialian teenager was caught on arrival with marihuana in his suitcase some days after our arrival in DPS. He was put in jail immediately. Well, good job by the authorities! I think his parents were less happy from that moment…


We struggle through a load of taxidrivers trying to earn our business, but decided not to play their game and go for the fixed rate Bali Taxi (the blue cars). After arrival and once outside, turn to your right to find the ticket booth. You can purchase a taxi against a fixed rate and a driver will take you to his taxi. Do some tipping on arrival of course. But at least there is no inconvenience to discuss the fare.
After a 30 minute ride we arrive in our resort in Sanur, where we will stay one week… Some pictures will follow in part 2;

For now, I can only conclude that Malaysia Airlines still offers a great Y-class product, for competitive fares. The meals were very sufficient throughout, the crew was very attentive and I was very pleased by the legroom on their aircraft. Despite the older style IFE – which I hardly used –, there was not a dull moment in this flight.

Meanwhile MH changed to the B777-200ER on their KUL-AMS flights, which I personally like a lot since these aircraft have a 2-5-2 configuration. So many 2-seaters, fantastic if you travel with a partner.

Transferring at KUL is hassle free. The very modern airport offers all kind of facilities, so it never gets boring. The groundstaff there was very friendly as well, so there is no need to worry about anything after arriving from a longhaul flight and waiting for your Asia/Australia-connection.

Thanks for reading and stay tuned for part 2 which will follow soon,

Eric


"The whole world steps aside for the man who knows where he is going"
54 replies: All unread, showing first 25:
 
User currently onlineLH4116 From Sweden, joined Aug 2007, 1712 posts, RR: 14
Reply 1, posted (2 years 6 months 6 days 7 hours ago) and read 26836 times:

Hoi Eric, excellent report!

Quoting airbuseric (Thread starter):
Welcome to my – for some long awaited – tripreport on Malaysia Airlines, from Amsterdam to Denpasar, the airport of Bali island in Indonesia.

I was actually thinking about this report the other day, and fearing it would never be published, but thank goodie I was wrong. Now I only hope for the Malev Report to show up, would be relevant since the airline is now bust  
Quoting airbuseric (Thread starter):
This was for me just another longhaul flight to Asia, I’ve been doing quite a few of those similar flights in the previous years

I don't recall hearing you making any long haul trips to Asia in Y (well just one, IIRC), only work travels with JAL in C?

Quoting airbuseric (Thread starter):
they downgraded the operating aircraft from the B747-400 to the B777-200ER with their fantastic 2-5-2 layout.

It's interesting you say that. I'm sure the 5-seater in the middle must be horrible, at least when stuck in the middle. The A340 is a much nicer configuration IMHO, but I've yet to try out the T7!

Quoting airbuseric (Thread starter):
I’ve used this numerous times before when I flew out on JL to Japan. It brought back some memories to me.

Those were the good old days! 
Quoting airbuseric (Thread starter):
Lucky enough there are not often situation that I wil have to use these detection systems in AMS.

Interesting, so one can opt to either pass the scanner or get muddled by an officer? I would've gone for the latter.

Quoting airbuseric (Thread starter):
At doorside the boardingcard was checked once more and we were greeted and waived to the first aisle on our right.

Seems standard on all long-haul flights, so that pax don't seat themselves in the Biz cabin. Was that the case on JAL too?

Quoting airbuseric (Thread starter):
That means that we taxied only for about 5 minutes before we made our lengthy take off roll before we lifted off for an expected 11h25min flying time!

That's a really long flight, I remember tracking it on the radar that day. I spend the whole day home working with studies, and by the time I went to bed you had landed. Incredible how long time it takes, but when in the air traveling through timezones, the sense of time tends to change.

Quoting airbuseric (Thread starter):
I never experienced a drink service so quickly.

Well the flight left at 12 which is lunch hour, so quite obvious they wanted to get the lunch served as quick as possible.

Quoting airbuseric (Thread starter):
I went to get some and found an offering containing a large American cookie, peanuts, cheese and Toblerone chocolate. To drink a white wine was my choice, due to absence of Baileys. But, rum or whiskey was on offer according the crew.

See I told you earlier, this is standard on all airlines in long haul Y. Not surprising that they don't serve Bailey's since cream mixed with alcohol isn't in the taste for the asians  
Quoting airbuseric (Thread starter):
I always feel better when I arrive after such a long flight in a bit ‘fresh’ condition haha.

Oh yes, I did that also but upon arrival at the lavatories. Really helps adapting to the time difference, making it feel more like waking up from a sleepless night.

Quoting airbuseric (Thread starter):
At some point it even resulted in some small sparks being visible, but at the time that my camera was ready to picture this, the part was torn off completely and gone (in the sea).

Hmm, could it perhaps have been a seal or bearing breaking off from the flap screwjack. I would've been very worries, since malfunctioning flaps impose a very big danger. But of course, there are detection systems to notice millimeter differences in the flap position to shut the system down immediately. So perhaps not much to worry about after all  

Thanks for sharing
//Jonas



SAS Plus is Business Class made faux!
User currently offlineSeaMeFly From United States of America, joined Jan 2004, 317 posts, RR: 3
Reply 2, posted (2 years 6 months 6 days 7 hours ago) and read 26800 times:

Great TR... ! Thanks for sharing ... where's your partner from in Indonesia? Jakarta, I presume ?

User currently offlineOA260 From Ireland, joined Nov 2006, 26957 posts, RR: 58
Reply 3, posted (2 years 6 months 6 days 7 hours ago) and read 26670 times:

Hey Eric great report and crisp photos.  
Quoting airbuseric (Thread starter):
Security was done at the gate, with these body-scanners. Without thinking we both used these machines (without further trouble btw), but ever since I will not accept this kind of screening anymore. It often seems that passengers have no choice or rights to refuse this kind of checks, but there is still no final answer if these machines are safe for human health, plus I still have my doubts about the privacy of a passenger

I agree but not on the privacy concerns which doesnt bother me so much but the health concerns. Thats why I opted out in the USA without any issues.

Love the photo on final approach with the waves. Also the multi coloured seats are really nice and reminds me of the old days .  

Looking forward to the next part.

Regards

Philip  


User currently offlineflightsimboy From Canada, joined Sep 2005, 1263 posts, RR: 4
Reply 4, posted (2 years 6 months 6 days 5 hours ago) and read 26421 times:
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Hello Eric,

Great trip report on my favourite airline!! MH is indeed Malaysian Hospitality!!

Quoting airbuseric (Thread starter):
MH is doing good business in AMS

So good to hear they are doing well!!   

Quoting airbuseric (Thread starter):
though recently they downgraded the operating aircraft from the B747-400 to the B777-200ER with their fantastic 2-5-2 layout.

I don't think I'd want to be seated in the middle seat of that 5 seat configuration.

Quoting airbuseric (Thread starter):
At doorside the boardingcard was checked once more and we were greeted and waived to the first aisle on our right. On our way to the final rows, several crewmembers made a friendly greeting to us, definitely a good first impression.

That friendliness of the cabin crew can be found right across all cabins, which truly sets MH apart

Quoting airbuseric (Thread starter):
To drink a white wine was my choice, due to absence of Baileys. But, rum or whiskey was on offer according the crew.

Hmm nothing like a good Bailey's to keep one happy!! Don't have the patience to nurse a scotch!

Quoting airbuseric (Thread starter):
My Western SFML (Seafood Meal) dinner
Quoting airbuseric (Thread starter):
My SFML (Seafood Meal) breakfast

Hmm lovely options. Nothing like seafood, provided it is cooked right!

Quoting airbuseric (Thread starter):
Before the tables were cleaned we flew into some high level clouds, around some CB’s (Cumulonimbus Clouds). This resulted in suddenly very strong turbulence which lead to several items falling down on the floor from the drink trolley. The crew holds tight on the seats at this moment. Luckily enough the cart was secured and in front of the cabin section (not near the seats).

Had a similar experience climbing out of Taipei to Kuala Lumpur after arriving from Los Angeles on the B744. It was the best experience of dancing between the clouds and the worst shaking I've ever experienced on any aircraft!!

Quoting airbuseric (Thread starter):
Of course immediately the seatbelt sign was switched off and the crew was ordered to take seat immediately.

You mean the seatbelt sign was switched on.

Quoting airbuseric (Thread starter):
We had several minutes of severe turbulence and shaking around, the aircraft took different course and also power settings of the engines was controlled differently at this moment (different sounds coming from the engines). Well, aside from that I noticed at least 2 passengers using the airsickness bag, on across the aisle, father of a young child. This flight seemed a nightmare for him, it seems haha.

A woman across the aisle from me had her hooded jacket over her head, her fingers clutching hard onto the armrests and her knuckles white from the experience on the climb out of Taipei. I am sure she was relieved once it ended as quickly as it started.

Quoting airbuseric (Thread starter):
The crew remained professional at all times and very friendly. Also the English language was spoken very clearly, plus some jokes was never a problem.

Another great aspect of Malaysian, they have crews that just don't smile, but happily joke with customers as well, while keeping it professional and friendly   


User currently offlineglobalflyer From United States of America, joined Dec 2005, 927 posts, RR: 3
Reply 5, posted (2 years 6 months 6 days 5 hours ago) and read 26344 times:

Hi Eric...really nice TR. I have yet to fly MH but their service seems really nice. I still am surprised that MH never joined Skyteam and instead chose oneworld due to the close ties with KL. KLIA is really a nice airport. I enjoyed my time there as well. I cannot wait to see the pictures of DPS. See you in BER. Cheers, William


Landing on every Continent almost on an annual basis!
User currently offlineakhmad From Netherlands, joined Sep 2005, 2461 posts, RR: 53
Reply 6, posted (2 years 6 months 6 days 5 hours ago) and read 26324 times:

OMG, Eric! Finally!   


I was somewhat worried whether I would be able to read any of your Indonesian trip this before the weekend, but you have made it! And right on time!     

I just had to read your story over and over again and how I enjoyed your beautiful pictures.

Quoting airbuseric (Thread starter):
but for my partner this was the first time ‘really’ longhaul

Do you not consider your earlier trip to New York as long haul?

Quoting airbuseric (Thread starter):
to the B777-200ER with their fantastic 2-5-2 layout.

Good move of MH!

Quoting airbuseric (Thread starter):
we were able to get pre-assigned seating after contacting with MH’s downntown office in AMS.

Are those seats blocked off during online check in?

Quoting airbuseric (Thread starter):
The staff was friendly and efficient, while it was interesting to see that some other passengers needed ages to get things sorted.

One of many amusing scene’s among your fellow passengers. 


Quoting airbuseric (Thread starter):
Also some exchange of Euro’s into US Dollars

Did you exchange Euro’s to pay Visa On Arrival? You could have paid in Euro’s as well.

Quoting airbuseric (Thread starter):
Gate E20,… I’ve used this numerous times before when I flew out on JL to Japan. It brought back some memories to me.

Hopefully enjoyable memories.

Quoting airbuseric (Thread starter):
(Heineken or Carlsberg, I took the latter),

Way to go! I would have anything but Heineken!   


Quoting airbuseric (Thread starter):
To drink a white wine was my choice, due to absence of Baileys.

White wine is not as strong as Bailey’s.  


Quoting airbuseric (Thread starter):
Nasi Lemak for breakfast

The most appropriate meal on board of MH! Perhaps your partner can become a culinary advisor for MH.   


Very nice to hear that MH maintains her five star service and also takes security matters seriously. Something which really appeal to you.  


Thank you so much for writing and posting it. I really appreciate every effort you put it in. What a perfect gift to start my holiday.  

Cheers,
Suryo



Friends forever
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3256 posts, RR: 12
Reply 7, posted (2 years 6 months 6 days 4 hours ago) and read 26179 times:

Great report Eric!

Quoting airbuseric (Thread starter):

Welcome to my – for some long awaited – tripreport on Malaysia Airlines, from Amsterdam to Denpasar, the airport of Bali island in Indonesia.

Excellent timing Eric - I'm just planning my trip to Bali (should be there in 2 weeks!)

Quoting airbuseric (Thread starter):

During these quiet hours MH offers a snack pack, which could be collected from the galleys. A message about this was shown on the IFE screens

Nice for them to offer a pack

Quoting airbuseric (Thread starter):
To drink a white wine was my choice, due to absence of Baileys. But, rum or whiskey was on offer according the crew.

What airlines still do Baileys in Y? I remember getting some on SK PEK-CPH about 8 years ago

Quoting airbuseric (Thread starter):
One of 2 regular choices: this is Nasi Lemak for breakfast

Looks nice. I was so dissapointed they ran out on my KUL-HKG flight

Quoting airbuseric (Thread starter):
The Boeing 757-200 from Nepal is arriving

Ha, so that plane actually still works!?



http://my.flightmemory.com/shefgab Upcoming flights:MAN-LHR-ARN-OSL-TOS-LYR-OSL-CPH-LHR,LCY-ARN-AMS-LGW-DXB-BKK-HKG-TPE-
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6782 posts, RR: 77
Reply 8, posted (2 years 6 months 6 days 3 hours ago) and read 26004 times:

Hi Eric,

great report with nice pictures! I had been looking forward to that report since you mentioned it - you took that trip in October if I recall correctly?

MH's catering looks much better than in 2008 when I flew FRA-KUL-FRA. I'm also a fan of the 2-5-2 configuration, perfect when travelling with a partner.

Quoting airbuseric (Thread starter):
This strangely painted 747-400 is MH’s 9M-MPD (used for Hadj?)

It used to fly for Alwafeer Air of Saudi Arabia along with two sister ships. After that carrier stopped operating, MH used the plane for Hadj flights. It's stored now and intended for a new KUL-based charter airline.


PH



Nothing's worse than flying the same reg twice!
User currently offlineroberts87 From Netherlands, joined Dec 2011, 980 posts, RR: 0
Reply 9, posted (2 years 6 months 6 days 3 hours ago) and read 26007 times:

Hi Eric,

Thanks for sharing, a good read! Brings back some memories of my recent trip to Bali!
What places did you visit, or can we expect that in part 2?

Quoting airbuseric (Thread starter):
I was able to order SFML/Seafood Special meals for all of the flights on this carrier    and we also collected Flying Blue mileage on all sectors.

I wonder what will happen to that arrangement when MH joins Oneworld!

Quoting airbuseric (Thread starter):
MH is doing good business in AMS, though recently they downgraded the operating aircraft from the B747-400 to the B777-200ER with their fantastic 2-5-2 layout.

Didn't realise MH 772's have that very comfortable 2-5-2 layout. Flew one of UA's 772's to HNL this summer, a great change from the usual 3-3-3 (or even worse, 3-4-3).

Quoting airbuseric (Thread starter):
while it was interesting to see that some other passengers needed ages to get things sorted.

Yeah, sometimes you really wonder, what the heck is going on at check-in?  
Quoting airbuseric (Thread starter):
My Western SFML (Seafood Meal) dinner

Looks good!

Quoting airbuseric (Thread starter):
The sun sets some 5 hours after departure… ready to sleep?

That's the downside of those early afternoon Eastbound departures. I'm never able to catch sleep on those kind of flights.

Quoting airbuseric (Thread starter):
But definitely we will come to this country to spend a holiday in the future!

You should! Only been to Kuala Lumpur, but that was worth a visit!

Quoting airbuseric (Thread starter):
Seafood indeed, good portion for this ‘short’ flight

A similiar sized meal was served on the really short HKT-KUL sector. Great inflight-service still exist on the legacy Asian carriers!

Quoting airbuseric (Thread starter):
We struggle through a load of taxidrivers trying to earn our business, but decided not to play their game and go for the fixed rate Bali Taxi (the blue cars).

Very well organized, especially by Asian standards.


User currently offlineronerone From Jordan, joined Aug 2004, 1660 posts, RR: 53
Reply 10, posted (2 years 6 months 6 days 2 hours ago) and read 25801 times:

Hi Eric,

An excellent report on MH, an airline on my top 5 favorite list   Great story, and beautiful pictures!

To be honest, it is a breath of fresh air to read something positive about MH, in which i completely agree with your balanced view. I haven't flown them in Y class for quite a while, but back then it was one of the best (and apparently it still maintains that high standard).

The meals seemed decent but i think MH could have done a little more with the presentation on the DPS flight. But the Nasi Lemak looked great though surprised it came with a small omelet rather than the usual boiled egg.

Thanks a lot for sharing this!

Cheers,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineusflyer msp From United States of America, joined May 2000, 2124 posts, RR: 0
Reply 11, posted (2 years 6 months 6 days 2 hours ago) and read 25696 times:

Thanks for the written report. It makes me look forward to my flights on MH this spring.

User currently onlineThe777Man From United States of America, joined Jul 1999, 6558 posts, RR: 55
Reply 12, posted (2 years 6 months 6 days ago) and read 25431 times:

Hi Eric!

Thanks for a great report with very nice pictures!

Malaysia Airlines did not disappoint and it does not surprise me; I've had several great flights with them both long haul and short haul and always have had nice service.

I much prefer the 3-3-3 configuration on the 777; have sat as a solo passenger in the middle of 5 on a 11:30h flight and it is horrible.......

Looking forward to some great pictures from Bali; I was there in Oct99 had a great time.

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineSultanils From Belgium, joined Mar 2010, 1703 posts, RR: 30
Reply 13, posted (2 years 6 months 6 days ago) and read 25359 times:
Support Airliners.net - become a First Class Member!

Hi Eric-san,

Pretty nice report! You reminded me of my honeymoon trip to Vietnam in 2007, when we departed from AMS, not on MH but on CX. Our plane also rested at a remote stand only to be towed into the gate an hour or so before departure. Talk about déja-vu here   I'm pretty pleased you had a good flight on MH all the way to DPS.

Quoting airbuseric (Thread starter):
they downgraded the operating aircraft from the B747-400 to the B777-200ER with their fantastic 2-5-2 layout.

The '2' I find pretty much OK, but I don't want to be stuck in the middle of the '5'   

Quoting airbuseric (Thread starter):
The headrest is adjustable in 2 ways, legroom is 34%u201D, making this a winner for me.

34 inch, that is a real winner nowadays!

Quoting airbuseric (Thread starter):
And a cabin view for you%u2026 Lovely colours

Lovely? Hmm, I'd rather say 'lively'. I'm not too big a fan of those colors.

Sultanils



In thrust we trust.
User currently offlineFLIEGER67 From Germany, joined Sep 2003, 5163 posts, RR: 55
Reply 14, posted (2 years 6 months 5 days 22 hours ago) and read 25164 times:

Hoi, Eric,

great story and pictures.
Really good to follow you´re flight on the MH 744.
An interesting comparison to my LH 744 experience coming up shortly.
KUL looks like a modern airport, also something to catch for me.
Looking for part two now.

Greetings,
Markus(FLIEGER67)



Next: The eastern Intersky!.
User currently offlinelukeyboy95 From United Kingdom, joined Apr 2008, 1092 posts, RR: 31
Reply 15, posted (2 years 6 months 5 days 19 hours ago) and read 24813 times:

Yoho Eric,

It made a great read. Thanks, I even sacrificed a whisky to the cause.

Reiterate, it is good to hear positive words about MH. They are under tough operating conditions these days as Asia's biggest budget airlines has bloomed on their garden. But, this looked good. I hope to fly with them when they bring their A380's into operation.

Quoting airbuseric (Thread starter):
Gate E20,… I’ve used this numerous times before when I flew out on JL to Japan. It brought back some memories to me.

Gosh, good gate, I love the MH 747's. They seem like they should be in a museum.

Quoting airbuseric (Thread starter):
I was impressed that our captain, Cpt. Hamoudi, did make an announcement to explain our delay.

Good to hear, happening less and less these days. Always makes the journey more interesting to hear an unusual reason ...

Quoting airbuseric (Thread starter):
Several crewmembers came along the aisles offering cans of beer (Heineken or Carlsberg, I took the latter), plus small bags of delicious nuts. I never experienced a drink service so quickly.

Brilliant. You'll know I like my plonk, so this is good to hear. Too often you have to wait a good hour or more whilst a slow food service is rolled out. Giving a drink run primarily relaxes alot of people and kicks of the enjoyment straight away. Love this idea!

Quoting airbuseric (Thread starter):
I went to get some and found an offering containing a large American cookie, peanuts, cheese and Toblerone chocolate. To drink a white wine was my choice, due to absence of Baileys.

That is good to see. Most sectors in that time frame seem to have nibbles in the gallery.

Catering looked spot on. Meanwhile, I look forward to Part 2.

Rgds

Luke



Breaking down the stereotypes - one by one
User currently offlinefiscal From Australia, joined Oct 2009, 328 posts, RR: 0
Reply 16, posted (2 years 6 months 5 days 18 hours ago) and read 24669 times:

Hi Eric,

Great TR.

With the '2' seats at the rear of the 747, did you suffer any inconvenience from people (or smells) from the toilets, or from the crew during the rest periods when they may have used the last row seats?

I have booked the same seats on a KUL-LHR flight in April.


User currently offline767747 From United States of America, joined Jan 2005, 1935 posts, RR: 24
Reply 17, posted (2 years 6 months 5 days 16 hours ago) and read 24463 times:
Support Airliners.net - become a First Class Member!

Great report, Eric!

Looks like you had 2 nice flights with MH. Food looks good, and the Economy Class service looks pretty good for a long-haul flight.

I read quite a few reports about MH in this forum, and it always seems like they do a good job.

Thanks for sharing!

Matthew


User currently offlinenethkt From Thailand, joined Apr 2001, 1081 posts, RR: 3
Reply 18, posted (2 years 6 months 5 days 15 hours ago) and read 24339 times:

Amazing work as usual! Love it - always 6 stars trip report from you.

Still love MH though the airlines is fighting hard! Being surrounded by SQ and THAI plus Air Asia!
I really admire the fighting spirit of MH.

I didn't notice the picture of the PTV on the 744, did you miss post it by chance?

MH is my first foreign carrier, I always have a place in my heart and would love to take them anytime...though I am stuck with STAR due to royalty for now.

Many thanks for the great work!
Come down to Phuket sometimes, would be great to meet you guys!!
Brgds,
net-hkt



Let's just blame it on yields.
User currently offlineabrelosojos From Venezuela, joined May 2005, 5089 posts, RR: 55
Reply 19, posted (2 years 6 months 5 days 15 hours ago) and read 24266 times:

As usual, MH is probably one of the best out there in Economy class. Thank you for writing a report on a historic personal trip, and I hope Bali was was peaceful. Thanks Eric for putting this together.

Saludos,
A.



Live, and let live.
User currently offlineThai744 From Australia, joined Jun 2004, 301 posts, RR: 0
Reply 20, posted (2 years 6 months 5 days 15 hours ago) and read 24269 times:
Support Airliners.net - become a First Class Member!

Lovely and informative trip report.
Thanks for taking the time to write it up. Can't wait for part two!

MH seems to have a soft spot in many people's hearts. Mine too. Kind of like the "socially unacceptable drunk uncle at a wedding" who is a bit behind the times, a bit backward, but still jovial and tries his best to fit in. That's MH to me. LOL.


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 21, posted (2 years 6 months 5 days 10 hours ago) and read 23859 times:

Hi Eric

Nice TR, I enjoyed reading it!
MH looks wonderfull, especially if used to the US carriers!
The KUL-DPS leg looks interesting as well, like the colors in the 330

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently onlineCrimsonNL From Netherlands, joined Dec 2007, 1862 posts, RR: 42
Reply 22, posted (2 years 6 months 5 days 6 hours ago) and read 23528 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Hello Eric,

Nice report and great pics as usual. Good to see some impressions of the service out of AMS. I was actually just on their 772 yesterday, which looked pretty decent. No F class on this flight though! Looking forward to part 2.

Rgds,

Martijn



Nothing's worse then flying the same registration twice, except flying it 4 times..
User currently offlineLH4532 From Germany, joined Sep 2011, 81 posts, RR: 12
Reply 23, posted (2 years 6 months 5 days 5 hours ago) and read 23436 times:

Guten Tag Eric ,

I have enjoyed reading this Trip Report . I used to fly MH with my parents when we lived in Johor Bahru / Malaysia . Very nice pictures like always . Keep up the good work . Sehr gut gemacht   .


Daniel ( LH 4532 )


User currently offline717Flyer From Finland, joined Jun 2011, 303 posts, RR: 10
Reply 24, posted (2 years 6 months 5 days 4 hours ago) and read 23369 times:

Hi Eric,

What a pleasure to read yet another interesting report of yours! I have been very keen to learn more about Malaysia Airlines ever since I saw their colorful 747 parked at ARN. Unfortunately they have since then suspended the Stockholm service, but still service seems very impressive!

Quoting airbuseric (Thread starter):
Malaysian Airlines branded peanuts are delicious

Sure they may be, but if you ask me the Turkish Airlines ones are even better.  http://i1112.photobucket.com/albums/k494/B717Flyer/IMG_0580.jpg

Quoting airbuseric (Thread starter):
The sun sets some 5 hours after departure… ready to sleep?

Great shot!

Quoting airbuseric (Thread starter):
And a cabin view for you… Lovely colours

Indeed those colors look very spicy, I'd love to be sitting in one of those seats, preferably a window one. I didn't know they had these striking colored seats on other aircraft than the 737s!

Quoting airbuseric (Thread starter):
The holiday feeling comes even more now! Upon disembarking various crew members say goodbye to us. I told the crew that I needed to talk to the captain and was let entrance to the cockpit immediately. The captain listened to my story about the approach and the missing rubber from the wing. Probably not something to worry about but nevertheless the captain was really thankful and told me to have a look himself outside before flying back to KUL

Very nice customer service once again! But didn't you ask the captain anything else? I would have been all around the cockpit taking pictures if I would have been let in.  

Looking forward to the second part!

Regards,
717Flyer


25 FlyingFinn76 : Hi Eric, Good to see you putting another report from your backlog up! This one is in your usual high standard - crisp, clear and beautiful photos and
26 Post contains images airbuseric : Hi all, so many replies already. Let me get back to you, Why wouldn't I publish? I told every time again that it was due Relevant, yes for being inter
27 Post contains images airbuseric : ... Good to know Gabriel! You travel a lot lately LX does afaik, probably a few more I can imagine! Indeed it does. You're planning to get a ride on i
28 Post contains images airbuseric : ... Indeed Matthew, although sometimes the opinion of people seems to differ and are more negative about MH, which I don't understand. Thank you, you'
29 Post contains links and images deltamartin : Hi Eric! Great report as usual with great pictures! Good to read that you had a great experience with MH, too bad that they don't fly to ARN anymore,
30 The777Man : The 2-5-2 also has the highest amount of the absolute worst seats. That's why I prefer the 3-3-3 configuration. Flying as a non-rev I don't have much
31 Post contains images joffie : Fantastic report. MH certainly has tough operating conditions, and just reading that they have lost lots of money makes me wonder what they are going
32 AlwaysOnAPlane : Hi Eric. Some more of the backlog cleared then.. Really great report from you again. The detail in the pictures is amazing and the colours of the MH c
33 Post contains images LH4532 : I lived in Johor Bahru from 1992 until 2000 . It was a great time I had in Malaysia . Good to know that the 744 is named Johor Bahru . Daniel
34 Post contains images airbuseric : Hi guys, thanks for your latest replies Thanks P., good to hear you liked this one. So true, I can't imagine how and what to do in such circumstances
35 FlyboyOz : wow that's interesting trip report. I can't wait to fly on Malaysian Airlines soon!! It;s still the same service as last time - from the previous trip
36 airbuseric : Hi, that is certainly a long time indeed but I can only imagine that the time must've been great. I love being in that part of the world! MH keeps up
37 Post contains images rvxkaz : Hi Eric!!! First of all, welcome back to Asia! On Malaysian Hospitality nonetheless! I certainly hope you are enjoying yourself in Asia and it seems l
38 Post contains images stipica : Hi Eric ! always happy when I see your trip report but you know that ... MH product looks good, I really should try that carrier again ... 1999 was th
39 Post contains images MH017 : What a joy to read this TR, Eric !!! 9M-MPD is, indeed, painted in the "Hadj" livery and is used exclusively for flying pilgrims to/from the Kingdom o
40 Post contains images airbuseric : Hi guys, thanks for the next round of replies. Highly appreciated! I always enjoy Asia Gavin. My favourite continent! But I miss my time in SIN... I j
41 signol : Hi Eric, Excellent, thanks for the insight into MH. You clearly had a better time of them than Allrite did on his flights with them last year! Service
42 Post contains images infodesk : Hi Eric, Sorry for the late reply. With my own longhaul flights now only a few weeks off, I am more and more interested in reading such reports. I now
43 63bobster : Thanks for this extensive trip report + cool pictures.. Got to love MH's breakfast with steamed or fried rice, last trip I had with them my GF regrett
44 Shudu : Greetings Eric, Took the time out of my Sunday afternoon give your report the full attention that it deserves. MH continue to offer outstanding servic
45 Post contains images Parton87 : Hello Eric! Thanks for the story! Really enjoyable read with high-quality pictures! Love the pictures from the approach to Bali. It really looks like
46 Post contains images airbuseric : Hi all, thanks you for so many replies to this tripreport. I appreciate it a lot I've read the tripreport by Allrite, and I think it's personal imagin
47 Post contains images ba319-131 : Nice read Eric, looks like you enjoyed MH, can't wait to try them myself when they enter OW. - Only of you get a '2' section - Good choice, would be m
48 themit9 : Hi Eric, A great read about MH. I used to fly on MH017 very often in the early 2000s and know how long the flight is- it is strange to leave Schipol a
49 airbuseric : Hi guys, ...and on the A380 then ! Leaving 'busy' AMS at midday and arrival in a so quiet KUL... such a strange feeling always Thanks for reading! Eri
50 allrite : Finally got some time to read trip reports... Glad to see that you enjoyed your flights, but also glad I wasn't on the turbulent leg! I noticed the MH
51 Post contains images airbuseric : Hi, allrite! Thanks for your reply too The bumps were too heavy to continue service, even for the MH crew. I have no personal experience with QF thoug
52 kurt : Nice report, Eric! MH looks pretty good, even in Y. Not the latest and greatest, but with some personality and nice staff and food. I want to go to Ba
53 jwhite9185 : Nice one Eric - wish id spotted this one earlier! One of my favourite spots if I'm travelling in Y on the 744. Cant say i'd ever want to see something
54 Post contains images airbuseric : HI again, Thanks guys! In my imagination, the fares on MH are also slighly lower then e.g. SQ to SE-Asia, so I think they offer a good price-quality l
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