charlib52 From United States of America, joined Apr 2004, 164 posts, RR: 20 Posted (1 year 2 months 2 weeks 2 days 3 hours ago) and read 11212 times:
We have been planning this trip since, well, forever it seems. The time finally came and we were off to Iceland on Icelandair FI680 SEA-KEF.
Booking and online check-in were all easy and flawless. Dropping bags at the counter was easy and there seemed to be a good amount of agents available. We were early, so we were first (and only) people in line and we were bag-dropped and through TSA security within 10 minutes. Excellent!
We departed from gate S15, which is an absolutely absurd gate - it hides the airplane! You cannot see it no matter where you go in the terminal. But I did manage to find out we flew on "Surtsey" - A Boeing 757-208, TF-FIJ according to the A.net database.
Boarding commenced 40 minutes before departure time of 15:30 local. We were soon seated in row 31. I chose the way back of the airplane because the flight didn't look that full and we wanted to see if we could get the whole row to ourselves. It worked, and we enjoyed the extra space. We departed the gate 3 minutes early, so kudos for that. I'm horrible at estimating load factor. There were a couple rows behind us completely empty and for five rows ahead of us the center seat was open, but the rest of the plane was full, so I'd say that's a pretty decent load for a Tuesday departure in late February.
Leg room was actually pretty good - I was pleased. What was hard were the seats. After an hour or so my butt was not happy. The bottom "cushions" are basically non existent, and the bar between the bottom and back of the seat was quite intimate with my posterior portions for a good 6 hours.
IFE was pretty good. The moving map display was great, and you could have it on all the time, or cycle through the different displays. We only watched one documentary on the IFE as we brought our netbook and our own movies with us. But the selection looked to be pretty decent - enough to find *something* to watch. The interface was sluggish at times and the touchscreen was....touchy. You had to hit things just right. But all together I'd say the Icelandair IFE system is one of the better ones I've seen.
Soon the food and drink carts were rolled-down the aisle. Icelandair is all BOB, so they passed-out menus. Not a lot of selection, but decent enough.
I got the turkey sandwich and a Bloody Mary - my traditional in-flight beverage. No ginger ale on board (!!) So I gave Applesin Orange a try. The turkey sandwich was edible. Applesin is yummy! Icelandair has the smallest plastic cups known to man, however. I only had the one drink, but I was so dehydrated that we ended up with a stack of 10 or so of these little cups by the end of the flight. I felt a little bad to keep asking for more water, but the crew were really nice and always said "yes, of course" The crew came back once for a general drink run after the main service but that was it. So I had to get up and ask for more all the time.
Finally we were descending into KEF, and we arrived on a snowy runway with a thump. As we were taxing to the terminal for some reason the airplane shuddered to a stop very quickly several times. Almost like it was a brake test or something. I can only assume it was indeed that - to test the braking action to report to other aircraft. It was interesting.
KEF airport is really easy, if slightly complex in the steps you have to take. Off the plane and into the terminal you either head up to the transfer area (that's actually where more than half the passengers went I think) or go straight ahead if Iceland is your final destination. There are only two customs booths, but I swear it was: Look at me, look at passport, *STAMP* ..next.. It probably took me longer to type this sentence. That's my kind of customs. Then we had to go outside and get on a bus. We waited for a while and then the bus drove us about a whopping 3 plane-lengths to another door and then we got back into the terminal. Seemed a little silly. I think it might have to do with Schengen area rules or something like that. Anyways, by that time our bags were already on the belt. We grabbed them and went out to catch the FlyBus into Reykjavik (Why, oh why dear KEF are you so far from the city?!) I know why...just, the FlyBus seems like another eternity after a long flight. And it's cramped. And noisy people. But I digress...
Icelandair has it's faults, but overall I must admit that with the airfare we paid for this flight (Cheap, CHEAP!) I can't say it was a bad flight. In fact it was really pretty good. Everything was consistent. Spot on-time. Courteous, not overly-friendly crew. Good IFE. Good leg room. Small cups. Bad seats.
So we've been in Iceland a few days now and it's really a quite spectacular place. Reykjavik is a neat little capitol city with a total population just a hair larger than that of my neighborhood
swedenflyer From United States of America, joined Dec 2010, 48 posts, RR: 0 Reply 1, posted (1 year 2 months 2 weeks 1 day 22 hours ago) and read 10469 times:
I had heard bad things about Icelandair (no free meals on the transatlantic flights), but this makes it seem a little better. Something to look into for the future. They now fly IAD-KEF seasonal.
lychemsa From United States of America, joined Oct 2009, 904 posts, RR: 3 Reply 2, posted (1 year 2 months 2 weeks 1 day 21 hours ago) and read 10289 times:
Icelandic Express also fly to Newark and offer real cheap fares. Would be interested in a trip report on them. Skytrax reviews are bad.
gabrielchew From United Kingdom, joined Aug 2005, 2512 posts, RR: 14 Reply 5, posted (1 year 2 months 2 weeks 1 day 18 hours ago) and read 9697 times:
Looks like a decent flight with FI. Shame there is no longer any free catering. Photos from Iceland were nice!
Quoting charlib52 (Thread starter): Soon the food and drink carts were rolled-down the aisle. Icelandair is all BOB, so they passed-out menus. Not a lot of selection, but decent enough.
Strange to think a flight from the WEst coast to Europe is BOB!
Quoting charlib52 (Thread starter): I felt a little bad to keep asking for more water, but the crew were really nice and always said "yes, of course" The crew came back once for a general drink run after the main service but that was it. So I had to get up and ask for more all the time.
Was water free?
Quoting charlib52 (Thread starter): There are only two customs booths, but I swear it was: Look at me, look at passport, *STAMP* ..next.. It probably took me longer to type this sentence. That's my kind of customs.
I guess there aren't many illegal immigrants going from the USA to Iceland!
eaa3 From United States of America, joined Sep 2007, 956 posts, RR: 0 Reply 7, posted (1 year 2 months 2 weeks 1 day 17 hours ago) and read 9500 times:
Quoting icelander (Reply 6): water, tea and coffee are free. orange juice and soft drinks are free with the meal service, even if you dont buy anything.
Soft drinks and orange juice are always free. They only charge for alcohol.
charlib52 From United States of America, joined Apr 2004, 164 posts, RR: 20 Reply 9, posted (1 year 2 months 2 weeks 1 day 13 hours ago) and read 9043 times:
Quoting icelander (Reply 4): Charlib. I enjoyed your TR. Hope you have a nice time here in Iceland and a nice flight home!
Thanks, we're greatly enjoying our time here. Did the Golden Circle and South Shore tours so far, plus a wild Friday night out (ouch!). Trying hard to get in a Snaefelsness tour before we leave, depending on weather and interest
Quoting Avianca (Reply 8):
well I understand BOB for shorter routes, but a SEA-KEF should have at least a main meal included in the ticket price!
You would think! But the fare was excellent - I think it was $575 or so after taxes, round trip. And you can purchase the Y+ ('Economy Comfort' I believe?) and you get free food, so I guess the option is there.
We went to the Perlan today and had a great view of Reykjavik Domestic airport, thought I'd share that...we all like airport pics too! I have a video as well, but it's kinda bad and out of focus.
767747 From United States of America, joined Jan 2005, 1748 posts, RR: 26 Reply 10, posted (1 year 2 months 2 weeks 1 day 11 hours ago) and read 8894 times:
Great photos from Iceland! Too bad Icelandair has really cut down on their service with no free meals in Economy ... I also don't understand why they can't charge things in dollars when flying to the USA and back as opposed to euros. 5 euro for a turkey sandwich? Crazy expensive!
canadiantree From France, joined Jun 2006, 91 posts, RR: 0 Reply 11, posted (1 year 2 months 2 weeks 22 hours ago) and read 8271 times:
I think it is important to keep things into perspective here. Yes Icelandair doesn't serve free meals on board, but what do they have that others don't? For starters their prices really are dirt cheap. I flew SEA- KEF-CDG one way back in 2009 for $280 all taxes in. And I was able to select the emergency exit row FREE of charge, plus Icelandair allows you to check TWO bags of 50lbs each free of charge. That alone is a $50 value compared to the likes of Delta, United, Air France etc, so I can buy a meal on board for $10 and still be ahead by $40. Sure not everyone wants to check 2 bags but for such a long trip, I think the majority would. And not to mention the generous 32' seat pitch.
So let's not jump the gun and label Icelandair as a low cost carrier shall we? They aren't any worse than our common American and European flagship carriers.
Oh and great trip report charlib52. Look forward to the return journey.
IrishAyes From United States of America, joined Jan 2008, 1727 posts, RR: 6 Reply 12, posted (1 year 2 months 2 weeks 15 hours ago) and read 7781 times:
Great TR and fantastic photos!
Quoting 767747 (Reply 10):
Great photos from Iceland! Too bad Icelandair has really cut down on their service with no free meals in Economy ... I also don't understand why they can't charge things in dollars when flying to the USA and back as opposed to euros. 5 euro for a turkey sandwich? Crazy expensive!
I mean, to be truthful it's a very smart strategic move for FI. The value you get for a cheap fare plus the cost of BOB probably amounts to the same, if not less, than what you'd get on a full-service legacy carrier, so I don't really get what the big issue is. It's a matter of paying for your meal when you purchase the ticket, or later when you are on the plane!
Plus, I've heard FI works great for backpackers and budget travelers wanting to get from the US to Europe. Thanks again!
charlib52 From United States of America, joined Apr 2004, 164 posts, RR: 20 Reply 13, posted (1 year 2 months 2 weeks ago) and read 7515 times:
To be clear I thought the service was generally good - every airline and every flight for that matter has it's low points. Altogether it was a pretty decent flight. I would fly them again easily - but would bring a cushion
eaa3 From United States of America, joined Sep 2007, 956 posts, RR: 0 Reply 14, posted (1 year 2 months 1 week 6 days 23 hours ago) and read 7465 times:
Quoting charlib52 (Reply 13): To be clear I thought the service was generally good - every airline and every flight for that matter has it's low points. Altogether it was a pretty decent flight. I would fly them again easily - but would bring a cushion
I find their economy seats to be comfortable. I guess it´s just personal preference.
charlib52 From United States of America, joined Apr 2004, 164 posts, RR: 20 Reply 16, posted (1 year 2 months 1 week 4 days 21 hours ago) and read 6656 times:
We just got home....here's our trip report of the return:
Type-Rated From United States of America, joined Sep 1999, 4343 posts, RR: 21 Reply 17, posted (1 year 2 months 1 week 4 days 1 hour ago) and read 6173 times:
Nice video! I didn't think it was too shaky considering it was a takeoff.
Nice trip report and beautiful photos. Thanks!
Fly North Central Airlines..The route of the Northliners!
virginvsbritish From United States of America, joined Oct 2010, 36 posts, RR: 0 Reply 19, posted (1 year 1 month 1 week 4 days 16 hours ago) and read 4607 times:
Good TR, makes me miss Icelandair. I flew them IAD-KEF-CDG/BRU-KEF-IAD last year and it makes me even more excited to fly them again this summer JFK-KEF-HAM/CPH-KEF-IAD. Glad you had a nice time in Iceland