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Inaugural- China Southern Air A380 HKG-PEK-HKG F+C  
User currently offlinesutrakhk From Hong Kong, joined Apr 2008, 117 posts, RR: 0
Posted (3 years 8 months 3 weeks 4 days 15 hours ago) and read 26662 times:

From 2011, China Southern Airlines receive their first A380 and using it in PEK-CAN-PEK route, I always want to try the service but never finalize. Heard that CZ would start using A380 to Hong Kong in January, I think I must take this opportunity to check this out, and start my “Chasing the A380 project”

Called the CZ’s Hong Kong reservation hotline, but found their price was higher than their website, so I go for the website booking. Generally, mixed class cannot be done online but luckily, First Class on the outbound flight was zeroed out so the system changed my request to Business + First. CZ online booking is quite user friendly, however when I pay by credit card, their third party payment agent said the payment was success but CZ’s system said failed. I called the card center to make sure my card is charged so I call CZ’s 24 hours hotline at 3 a.m. with my not-so-fluent Putonghua, the staff was very friendly and sorted out the problem in no time, they said they have to issue the ticket manually but that department would not start working until next morning. The agent asked me to e-mail my details like passport number, contact number, and tell me not to wait for them and go for sleep first, a very heart-touching gesture!

I woke up in the next day, I found my e-ticket in my mailbox already (sent at 8:01 a.m.!), and I call the Hong Kong reservation to assign the seats. The experience was wonderful, the lady in Hong Kong office was very polite and asks whether I would like to enter the frequent flyer number, and do I need special meal, and most importantly, she thanks me many times for supporting their company, something that I never happen to me.

On the day of travel……
I parked my car at car park 4 in HKIA

Aisle J for CZ Check-in

Check-in counters with decoration

Should be a great event today

I passed the immigration quickly as I wanted to see the A380 as soon as possible.
Ahhh….she is there! No……it is SQ’s one. She looks sad today as she cannot park at Gate 15 today. Gate 15 is dedicated to SQ’s A380 since it is closest to SQ’s lounge and it is the only A380 gate with 3 bridges in HKIA.

Oh yes, she is arriving!

Around the corner now

1 day-old B-6318 looks smart, right?

Once B-6318 docked at the gate, the ground started to be very busy, including the catering truck

I walked to the Gate 15, it’s full of decoration for the first flight.

And ceremony also, the participants are all VIP!

So I take the time to visit the lounge
Lounge invitation

It’s so old-fashioned…

The lounge is located at upper level near Gate 16, opposite to KA’s lounge


Lounge entrance, A380 again

The lounge is a Star Alliance lounge

Most of the Chinese airlines use this lounge

View from the lounge


Food in the middle

My breakfast

Strange that the ice-cream was served in the bowl

The ceremony was over

And the VIP was having cocktail

2 March 2012

Hong Kong (HKG) – Beijing Capital (PEK)
Airline: China Southern Airlines
Flight: CZ 309
Aircraft: A380-800
Registration: B-6138
Seat: 28K (Business)
Gate: 15
Arriving Gate: 212

Gate 15

Boarding Pass


I should follow this

Look like this is so important for CZ

My first time using this new bridge at Gate 15

Almost there

The second Business cabin

My seat 28K

Seat pitch

Side bins, I have two

Details of the seat

The IFE control and the earphone plug is at the front, not so good design

Welcome drink and towel was offered

28K is at the edge of the wing

View from my seat

Reading materials

Back of the magazine

User guide for the seat

Safety Information

Booklet introducing CZ’s A380


While waiting for the VIP, let’s walk around, and soon I discover a washroom setting that I never seen before.
The disabled toilet with 2 doors

Main door opened

Both door opened

More photos, second business cabin

Let’s use seat 29K to do some demonstrations

Table out

Fully flat

The doors closed at 15:10 and we started push-back

Takeoff roll was long as always, the flight duration would be 2hr30min

The Wingtip

IFE contains about 80 movies and 100 TV shows, but I want to try to use the USB port, yes, the system can read the mp3 files

Noise cancelling headset

Remote control

IFE replaced the duty-free booklet

Drink service after takeoff, if you ask for water, the FA will ask you to drink the bottle water at your seat

Chinese tea with nuts

Table was set for meal

All on a tray
Appetizer – Pork Belly Slices Chinese Marinated
Cold Veg Snack – Asparagus Pencil with Cherry Tomato/Mesclun
Soup – Red Date & Beef Shank Soup
Main Course – Yu Hsiang Chicken with Fungus, Steamed Rice
The meal was very nice, especial the main course

Like the logo on the spoon

Dessert – Clafoutis Raspberries Cake, Fruit Plate

After the meal, time to explore more
Upper deck economy cabin


Last row

Emergency exit row

Door L3 of the upper deck, crew rest on the left

Crew rest area

Not open for visit

Stair to main deck

Lift for cart

Rear galley opposite to crew rest

Some events were happening in the front, a VIP was reading a poem, another giving a speech and followed by a song from a FA

Like the wall

Champagne after the events

Galley around Door 1 upper deck

Stair to the main deck

The Best Business seat 11K

Front Business Cabin

Storage in front of Seat 11K

Cake for celebration the inaugural flight


Washroom in front of Seat 11A

Middle pair seats


Start descending to Beijing

Landing was smooth, and there was a screen said celebrating the success of the inaugural flight

B-6318 docked at Gate 212 after 10 minutes, and I arrived the Airport Express Train Station 10 minutes after deplane

Train to the city

Dinner with a friend in “Hua’s Restaurant”, nice food and live performances

Stayed at the Langham Place, Beijing Capital Airport just next to PEK Terminal 3
Room was big

[Edited 2012-03-04 13:25:01]

27 replies: All unread, showing first 25:
User currently offlinesutrakhk From Hong Kong, joined Apr 2008, 117 posts, RR: 0
Reply 1, posted (3 years 8 months 3 weeks 4 days 15 hours ago) and read 26621 times:

After few hours of shut eyes, before checking-out to the airport, let’s do some plane spotting in the room

Video of the View from Langham Place, Beijing Capital Airport

Arrived PEK Terminal 2 by hotel shuttle bus, my flight is ready to check-in

Check-in counters are after the customs

Aisle C

CZ 310 to Hong Kong

Premium Class check-in

First Class here

My boarding pass before immigration

After immigration, Gate 212 is not far away

B-6138 was parked here since yesterday night from Hong Kong

Head to the lounge to have some food first
Lounge Invitation


First Class section

Food corner

The food was not that good

At 8:10 a.m., an agent came to the lounge to escort me to board the plane

3 March 2012

Beijing Capital (PEK) – Hong Kong (HKG)
Airline: China Southern Airlines
Flight: CZ 310
Aircraft: A380-800
Registration: B-6138
Seat: 2K (First)
Gate: 212
Arriving Gate: 15

Gate 12


Boarding pass (after immigration and security) and the seat map


Premium passengers on the right

Seating plan

Boarding now

I will be in Main Deck

Turn left on the first bridge

Door L1

Seat 2K

While asking where I should store my hand luggage, the FA brought me to here
Every First Passengers have their own locker, located between Door L1 and Seat 1A

Inside the locker

Instructions of using the locker

View from seat 2K

Seat pitch

The seat and table


Every seat has a set of mattress and Duvet

IFE remote control and storage box

Seat control

Welcome drink, snack and towel were offered

The senior FA offered me a tour to the aircraft, how can I reject?

First Economy Cabin on Main Deck

Second Economy Cabin on Main Deck

Third Economy Cabin on Main Deck……Look the same, right? XD

3-4-3 on main deck

Business Class upper deck, loading was light

After the tour, the doors were closed and we start pushing back. During taxiing, I saw her from North Korea

And my favorite aircraft, A340-600 from HU (ex-CX)

The takeoff queue was long, we were airborne 20 minutes later
IFE was switch on

Remote Control with LCD

Noise cancelling headset

Table was set, note that the table is not that big as EK/SQ, and the alignment is not that central

Round 1

Soup – Sea Cucumber Soup with Keip, very nice presentation and delicious!

Appetizers – Hot Spicy Green Soy Bean Salad, Abalone with Maggie Sauce and Chicken Jelly with Lily and Jasmine, the abalone was tender

Main Courses – Prawn Ball, but contain fish and scallops too

Although I was quite full already, the FA still recommend me to try their signature “China Southern Deluxe Beef Noodle Soup Ensemble”
The soup based need 17 hours to prepare by using beef bones, the beef was soft and the noodles were “al dente”, the FA emphasized that everything were prepare separately and just put together before serve. The noodles came with coriander, black beans and chili.

Dessert – [Left]Sweet Soup with White Fungus, Pear and Wolf Berry, [Right] Sweetened Red Bean Paste with Coconut Milk

Fruit Plate

When I finished the meal, we were already halfway

As I was the only passenger in First, so the FAs were quite free to help for some photos of the seats.
Flat Bed position

Bed set

Must have a good sleep

Door closed

Divider rose

Some more about the seat


Life jacket position

I spend some times to find the switch of the lights but cannot found any… http://i195.photobucket.com/albums/z23/sutrakhk/Flight/CZ380/CZ204.jpg

……later, I discovered that once the seat going fully flat, the light extinguished automatically

Seat pocket

Another side

Guide of the seat

Cabin without any overhead bin

Washroom time

First Class bar

Stair to Upper Deck

Just enjoy the flat bed

RR Trent 900 engines

Article about A380 on PEK-HKG route

First Class Galley

Touched down after 3hr10mins, I can feel that the crosswind was strong, the landing was not that smooth

Reflection from Satellite, the end of the trip

Docked at Gate 15, I was keen to use the door L1 to deplane as starting from 4 March, SQ will takeover Gate 15 for SQ856/861 and CZ have to use Gate 60,62,64,66 which only have 2 bridges, i.e. Door L1 will not open in Hong Kong anymore

Thank you B-6138 and China Southern Airlines!

Souvenir for the inaugural flight

First Class Slippers, shoes bag


Both HKG and PEK lounge were not operated by CZ, so do not expect too much.

FAs were friendly and attentive, the service level can compare with the major international airlines in the world. Especially during the First Class sector, I chatted with three FAs, they share many things with me, including Beijing’s culture, their life as a FA or something about food, and I believe they love their job and the company.

But one thing I was quite surprised is that they always think what they are offering is not as high level as other airlines, but I told them that according my experience, both their hardware and software were top level and can compare with some major airlines in the world.

One word: Wonderful! The food was tasty no matter in Business Class and First Class. For the First Class meal, I believe CZ has spent many times to decide the menu. Ingredients were high quality, presentation was good and you can see they weigh Chinese culture in the meal. If you like Chinese cuisine I believe you would think the same as me too!

Business Class: Nothing fancy, but functional. The seats are wide (compare with my previous HX A330 ride) and the pads are supportive, plus the side bins of the A380. I see no problem to stay in those seats for 10+ hours

First Class: The Suites provide very good privacy. Seats are big and comfortable, the pads are not as great as EK but CZ’s seats are very good already.

IFE contains many Asian/Western Movies, TV shows and Music, I believe you can find the thing you need, but it would be nice if CZ can put the external cameras in IFE!

I found the experience is wonderful, I can’t believe the improvement of the airlines in China can be so huge. I really look forward CZ to put the A380 in the long-haul routes so that more foreigners can experience the China Hospitality! Well done China Southern!

My past TR:
Three 5-Star Airlines In 8 Days (102pics) (June 2008)
First Touch Of China Southern MD82 (31 Pics) (August 2008)
China Airlines HKG - TPE (47 Pics) (August 2008)
HKG-BKK With China Airlines In C (61 Pics) (November 2008)
HKG-BKK F On Emirates' 777-300ER (67 Pics) (May 2009)
HKG-TPE Turnaround On TG's A340-600 (33 Pics) (June 2009)
HKG,MFM,TPE,SIN,BKK In CX C And BR Y (201 Pics) (August 2009)
SQ Y HKG-SIN In 2009 w/MH And 1st A380(128 Pics) (Year 2009)
Ooop! I did it again Part 1 EVA Air MD-90 (May 2010)(50 Pics)
Ooop! I did it again Part 2 CX HKG-SIN run (May 2010)(116 Pics)
Photo Report: My Trip For BG’s DC-10-30 (June 2010)(63 Pics)
First Time To Japan Part I: AI HKG-KIX In F (August 2010)
First Time To Japan Part II: JL KIX-HND In J (August 2010)
First Time To Japan Part III: OZ NRT-ICN In C (August 2010)
First Time To Japan Part IV: OZ ICN-PEK In NEW C (September 2010)
First Time To Japan Part V: IR PEK-NRT In C (September 2010)
First Time To Japan Part VI: NH FUK-ITM In C (September 2010)
First Time To Japan Part VII: AI KIX-HKG In F (September 2010)
EK A380 Inaugural Flight HKG-BKK In F (107 Pics) (October 2010)
Europe Trip 2011 Part I - HKG-BKK On TG F (June 2011)
Europe Trip 2011 Part II - BKK-SIN On SQ J (June 2011)
Europe Trip 2011 Part III - SIN-LHR On SQ F Suite (June 2011)
Europe Trip 2011 Part IV – LHR-ZRH-MLA On LX/KM J (June 2011)
Europe Trip 2011 Part V – MLA-ZRH-LCY On KM/LX J (July 2011)
Europe Trip 2011 Part VI – MAN-CDG-SXM On AF J (August 2011)
Europe Trip 2011 Part VII – SXM-AMS-LHR On KL J (August 2011)
Europe Trip 2011 Part VIII – LHR-SIN on SQ Suite (August 2011)
Europe Trip 2011 Part IX – SIN-BKK-HKG SQ J & TG F (September 2011)
My Farewell To SQ 747-400 - HKG-SIN-HKG In J (January 2012)
Inaugural-HK Airlines All Business 332 HKG-SHA-HKG (February 2012)

User currently offlinelukeyboy95 From United Kingdom, joined Apr 2008, 1181 posts, RR: 32
Reply 2, posted (3 years 8 months 3 weeks 4 days 14 hours ago) and read 26337 times:

Gosh.... how the other half live!

Brilliant report, that and the HK Airlines one. You spend a great deal of effort to get all the photos of the seats in all the positions ... so this is appreciated. I knew neither that China Southern had received their first A380, or that HK Airlines would operate all business to LGW. That'll hurt BA. The China Southern A380 is stunning... what a beautiful colour scheme, one of my favourite. I hope if all goes well, that they will place another large order. Would be great to see.

Didn't like seat colour in First, but the meal looked like a true ceremony.



Breaking down the stereotypes - one by one
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3677 posts, RR: 10
Reply 3, posted (3 years 8 months 3 weeks 4 days 14 hours ago) and read 26323 times:

Very nice look at the CZ A380. Thanks!

Quoting sutrakhk (Thread starter):
I woke up in the next day, I found my e-ticket in my mailbox already (sent at 8:01 a.m.!), and I call the Hong Kong reservation to assign the seats. The experience was wonderful, the lady in Hong Kong office was very polite and asks whether I would like to enter the frequent flyer number, and do I need special meal, and most importantly, she thanks me many times for supporting their company, something that I never happen to me.

Very good service

Quoting sutrakhk (Thread starter):
My seat 28K

Looks very nice, albeit a little plasticy

Quoting sutrakhk (Thread starter):
All on a tray
Appetizer %u2013 Pork Belly Slices Chinese Marinated
Cold Veg Snack %u2013 Asparagus Pencil with Cherry Tomato/Mesclun
Soup %u2013 Red Date & Beef Shank Soup
Main Course %u2013 Yu Hsiang Chicken with Fungus, Steamed Rice
The meal was very nice, especial the main course

Mostly nice food. Did they have western options too?

Quoting sutrakhk (Thread starter):
Like the wall

Very pretty

Quoting sutrakhk (Thread starter):
Champagne after the events

Was it real champagne, or Chinese stuff?

Quoting sutrakhk (Thread starter):

While asking where I should store my hand luggage, the FA brought me to here
Every First Passengers have their own locker, located between Door L1 and Seat 1A

I'm not sure I like that. The walk from 2K is quite far if you just want to put something in your bag? I'd rather have overheads

Quoting sutrakhk (Thread starter):
Appetizers – Hot Spicy Green Soy Bean Salad, Abalone with Maggie Sauce and Chicken Jelly with Lily and Jasmine, the abalone was tender

Oooh, that's a bit too high class for me! What else was on the menu?

http://my.flightmemory.com/shefgab Upcoming flights: LHR-LIN-ORY,CDG-PVG-CTU-DYG-KWL-HAK-XMN-HKG-CDG-LIN-LHR,STN-GDN-TXL
User currently offlineATLFlyer323 From United States of America, joined Jan 2005, 632 posts, RR: 0
Reply 4, posted (3 years 8 months 3 weeks 4 days 14 hours ago) and read 26218 times:

Great Report!

I do have one question though, on the Business Class seat, the space allotted to get into the seat looks quite narrow. Is it just the photo, or is the Business seat kinda difficult to get into/out of?


Everyday, the fluffy temptation of wheat!
User currently offline767747 From United States of America, joined Jan 2005, 2094 posts, RR: 23
Reply 5, posted (3 years 8 months 3 weeks 4 days 12 hours ago) and read 25867 times:
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Great report on China Southern! I just read about the new A380 with them in the current issue of Airliner World, and now to see the inside of the actual aircraft! It seems that China Southern has done lots of interesting things with the formatting of their A380; F and J looks nice, but J class does seem a bit compact and narrow seats.

Good looking food as well on both your flights; I'm getting hungry!

Matthew (767747)

I love to fly!
User currently offlineplanereality From United States of America, joined Sep 2008, 103 posts, RR: 0
Reply 6, posted (3 years 8 months 3 weeks 4 days 10 hours ago) and read 25474 times:

Wow!! I was looking forward to seeing this. Congratulations, looks phenominal Well done. Thank you

User currently offlineabrelosojos From Venezuela, joined May 2005, 5153 posts, RR: 54
Reply 7, posted (3 years 8 months 3 weeks 4 days 9 hours ago) and read 25311 times:

Brilliant report - I have always found CZ to offer the best service amongst Chinese carriers, and this reaffirmed the same. And, when LH and AF launch the 380, they use the same tried lie-flat seat from the 1990s, and wonder why their 6th freedom traffic is voting with their wallet.

Thanks for sharing.


Live, and let live.
User currently offlineflightsimboy From Canada, joined Sep 2005, 1384 posts, RR: 4
Reply 8, posted (3 years 8 months 3 weeks 4 days 9 hours ago) and read 25233 times:

Thank you so much for sharing. I was so pleased to see this report on here.. The Colour scheme is gorgeous and goes well on the A380.

The seats are indeed a sea of different colours. Almost like the different shades on the colour scheme of the aircraft corporate colours. Economy is a sea of bright blue, business is more soothing, while First is Royal purple (is that the colour).

You really got treated like a king in First, with three FAs to attend to you!!

User currently offlineBOACCunard From United States of America, joined Dec 2009, 864 posts, RR: 1
Reply 9, posted (3 years 8 months 3 weeks 4 days 7 hours ago) and read 24971 times:

Very, very nice TR.

I must admit that this looks much nicer than I would expect of a Chinese carrier. It seems like Chinese airlines, including CZ, have a rather mixed reputation, but this looks excellent.

Not sure I like the lockers in F though. It seems a little tacky for what is otherwise a very luxurious product.

Getting There is Half the Fun!
User currently offlineThai744 From Australia, joined Jun 2004, 307 posts, RR: 0
Reply 10, posted (3 years 8 months 3 weeks 4 days 3 hours ago) and read 24318 times:
Support Airliners.net - become a First Class Member!

Looks like a GREAT product CZ have on their A380's.

I hope they can retro-fit some of their other long haul aircraft (777 / A330) to have a "standard" people can expect and rely on when they travel. However, I don't think this is going to happen. I fear they will end up with TG with lots of "differences" within their various classes.

However, if the A380 is the benchmark, then with the cheap prices CZ offer, I'm sure some other carriers are definitely looking over their shoulders.

User currently offlinepalmjet From United Kingdom, joined Nov 2001, 1241 posts, RR: 14
Reply 11, posted (3 years 8 months 3 weeks 4 days 2 hours ago) and read 24184 times:

Thanks for your detailed report. Nice to see that the inaugural flight received lots of attention from the airport and the airline. Sadly in Europe these days, first day for new routes and new aircraft seem to get very little focus.

Great that you got to sample the first day of service and CZ colours look great on the A380 too.

The aircraft looked pristine, but I was thinking the same thing as Gab - the seats in both F and J and the cabin generally look very "plasticky" without much atmosphere or ambience. The space to enter the J class seat also looked incredibly tight and borderline claustrophobic!!

Thanks again, P-jet

Eastern - Number One To The Sun
User currently offlineburj From United States of America, joined Nov 2007, 903 posts, RR: 3
Reply 12, posted (3 years 8 months 3 weeks 4 days 1 hour ago) and read 23924 times:

Wow very good! Since they joined SkyTeam I've always been curious about them and have been hoping that someday I can trade my (normally) useless Delta SkyMiles for a trip with them!

User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 14
Reply 13, posted (3 years 8 months 3 weeks 3 days 14 hours ago) and read 22712 times:


Great trip report, Always wanted to see how MU's 380's looked like! Not so much information on the website!
MU's product looks very nice in all classes! Very impressed by the F suites

Thanks for sharing

Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlinestipica From Croatia, joined Feb 2011, 427 posts, RR: 5
Reply 14, posted (3 years 8 months 3 weeks 3 days 13 hours ago) and read 22580 times:

Hi sutrakhk !
heheh my niece just asked me ...stipica is this a wedding in a plane ? lots of flowers, ribbons , decoration with tulle fabric , cake and champagne hehehehe
I honestly like China Southern offer in A380 ... clean,sterile,non ambitious but somehow attracts attention...and if I get an opportunity I will gladly choose CZ A380 ...
thanks ... stipica

Open your eyes and think
User currently offlinelegalkiwi From New Zealand, joined Apr 2006, 46 posts, RR: 3
Reply 15, posted (3 years 8 months 3 weeks 3 days 1 hour ago) and read 22065 times:

Wow - that was an amazingly comprehensive, excellent trip report! Thanks for taking the time to share it with us all.

I really like the colour scheme of the A380 on China Southern - makes it look elegant almost! At least elongated - softens the ugly front of the aircraft, compared to airlines that have a white front end.

kia kaha, kia maia, kia manawanui
User currently offlineOA260 From Ireland, joined Nov 2006, 29269 posts, RR: 59
Reply 16, posted (3 years 8 months 3 weeks 3 days 1 hour ago) and read 21994 times:

Great report and really good to see the two different products. The F class looks something special. I love the way they have fitted out their A380 . Also the ''Welcome'' matt is a nice touch.

Thanks for the insight .


User currently offlineDelboy From United Kingdom, joined Jun 2001, 725 posts, RR: 0
Reply 17, posted (3 years 8 months 3 weeks 3 days ago) and read 21916 times:

Apart from the toilet paper sitting in the toilet bowl, I really liked your report.

Well done and thanks for sharing.

User currently offlineCarfield From United States of America, joined Dec 2003, 2056 posts, RR: 8
Reply 18, posted (3 years 8 months 3 weeks 2 days 1 hour ago) and read 21001 times:

Wow this report definitely gives me a preview on what to expect on my CZ A380 trip from HKG to PEK later this month. I booked J and this report gave me a good review on what to expect.

Thanks for sharing and CZ looks like a very good airline. I am also glad that slippers are offered, and you can also keep the printed menus. Something that I definitely want to hang on to!

Thanks again,

[Edited 2012-03-07 02:45:40]

User currently offlineraffik From Zambia, joined Feb 2006, 1738 posts, RR: 4
Reply 19, posted (3 years 8 months 3 weeks 2 days 1 hour ago) and read 20992 times:

What a fantastic flight you had. The A380 is on my list!
The food looks really nice too, and the bed looks extremely comfortable!

Happy -go- lucky kinda guy!
User currently offlineN178UA From United Arab Emirates, joined Jan 2001, 1751 posts, RR: 63
Reply 20, posted (3 years 8 months 2 weeks 6 days 18 hours ago) and read 20022 times:
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Hi Sutrahk

Absolutely love your TR. You're fast becoming one of my favourite Trip Reporter's on the forum!

Absoultely love the Chinese food presented by China Southern. I am glad they maintained originality, do they also offer Western options?

I think the lounge is the biggest let down in all major Chinese airport. Especially the food quality are very low. I have used the China General Aviation lounge in HK, it is actually surprisingly good. Emirates used to use this lounge before they open their own in HK!

Do you know how long CZ will maintain the A380 between PEK and HKG, I just think it won't able to fill the plane. They're offering 1 daily against HX (3 daily?) CA 5/6 daily and more daily from KA.

I am hoping to do the same flight in late April. Would be great to meet up in HK one day!


User currently offlineShudu From South Africa, joined Sep 2011, 26 posts, RR: 0
Reply 21, posted (3 years 8 months 2 weeks 4 days 21 hours ago) and read 19351 times:

Greetings Sutrahk

Outstanding trip report!!

You managed to capture all the important details about your trip and it's appreciated. Thank you for sharing.

At first sight, the Business and First class cabins look a bit much like a down scaled Emirates cabin. I would have liked to see a different design and seat configuration. The overall service though still looks top notch.

I'm also happy that CZ chose to offer economy seating on the upper deck as well, it makes us 'normal people' feel somewhat important as well.

Incredible report and thanks again for sharing,


User currently offlinesfflyer123 From United States of America, joined May 2010, 296 posts, RR: 0
Reply 22, posted (3 years 8 months 2 weeks 4 days 19 hours ago) and read 19197 times:

Excellent report! This was fantastic!

User currently offlineN178UA From United Arab Emirates, joined Jan 2001, 1751 posts, RR: 63
Reply 23, posted (3 years 8 months 2 weeks 4 days 4 hours ago) and read 18860 times:
Support Airliners.net - become a First Class Member!

Hi Sutrahk

Just bought a multi class ticket from HKG-PEK-DXB next month. The same issue happened to me (using a non chinese bank issued Visa card)

The following warning(s) occured
Your reservation was confirmed OK but the e-ticket could not be issued on line. Please contact the helpdesk. (8180)

After reading your valuable TR, it has assured me it is OK. so I didn't call CZ.

Then, after 15 minutes, I have received my Etkt confirmation email!

I am now looking forward to my trip!

thank you!

User currently offlineiahredhead From China, joined May 2006, 77 posts, RR: 0
Reply 24, posted (3 years 8 months 2 weeks 3 days 9 hours ago) and read 18382 times:

Great pics and TR! I was scheduled to ride CZ A380 in Jan on PEK-CAN but the flight got cancelled about a week before we left. I was so disappointed. I'm glad you got to ride on it, though.


"Better to remain silent and be thought a fool than to speak out and remove all doubt." Abraham Lincoln
25 QF340500 : thanks.... Great TR. I like the colours in Eco and Business, looks all very nice... The access to the Business seats look narrow, but i guess thats be
26 ORDnHKG : Thanks for your report ! The hard product seems nice, and the food especially in first class looks amazing. However, from your photos, they are lack i
27 AirWales : Love the photos, so detailed. I especially love: - the economy seating colours - the 'reed' wall - the graphics on the IFE look excellent.
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