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MAN-LIS-MAN On TP (or So I Thought!)  
User currently offlineaddictedMAN From United Kingdom, joined Mar 2012, 26 posts, RR: 0
Posted (2 years 8 months 3 weeks 20 hours ago) and read 8367 times:

Introduction

The time has come when I finally take the plunge and write a TR on Airliners.net. I have become a fan of reading trip reports for quite some time and think its time I finally made my own contribution. I was actually reading the trip report by PlaneHunter about the painful A380 delay with AF because I was on that same flight, and I can actually see myself in PH's photos!

At the time of making this trip the photos I took were just for my own pleasure and to share with friends, it was never my plan that they would form a trip report so apologies for the quality. Had I planned to do a trip report at the time, I would probably have taken some more photos around critical parts of the journey, for example check in, boarding and baggage reclaim.

Background.

EarIy in 2011 I was feeling quite excited at the prospect of the new TP service from MAN-LIS. I had long been planning a trip to Lisbon, even back in the day when we had an evening Portugalia service but never got around to it. Of course there were other options to consider, EZY from LPL was competitive so long as I juggled the dates of travel about to get a lower fare. WW was also still an option, though they were more expensive than TP in the end, even before adding charges for luggage, credit card, on board snack and whatever else. So on April 9th I made a booking on TP's website for a MAN-LIS-MAN return 5-9th September at the price of GBP £93.09

MAN-LIS

I arrived at MAN about 3 hours before the flight, even though I only live 30 minutes from the airport I always like to allow plenty of time. I had completed OLCI the previous evening, though on arrival at the airport I discovered there was no 'bag drop' desk. In fact there were only 2 check in desks for this flight, one for Economy and one for Business. It wasn't a problem as there was only one person in front of me. The check in agent asked the usual baggage questions, and I was soon on my way through security and into the labyrinth of duty free that you have to negotiate your way through in T1 before finding a window to look through.

Some movements at MAN whilst I was waiting:

http://i1052.photobucket.com/albums/s452/addictedMAN/001.jpg
LS boarding for TLV

http://i1052.photobucket.com/albums/s452/addictedMAN/005.jpg
QR - One of my favourite liveries - departing to DOH

http://i1052.photobucket.com/albums/s452/addictedMAN/007.jpg
VS arriving from LAS

http://i1052.photobucket.com/albums/s452/addictedMAN/009.jpg
TS arriving from YYZ

Finally TP arrives with the expected A319:

http://i1052.photobucket.com/albums/s452/addictedMAN/008.jpg

5 Sep 2011 11h25
TP321
MAN-LIS
A319 CS-TTG

Boarding commenced promptly and an ontime departure was anticipated. Economy looked quite full, only 2 empty seats as far as I could see. There was only 1 passenger in business class.

Customary legroom shot:

http://i1052.photobucket.com/albums/s452/addictedMAN/010.jpg

Before long we were speeding down Runway 23L and within seconds passed though some clouds.

Departure from MAN:

http://i1052.photobucket.com/albums/s452/addictedMAN/011.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/012.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/013.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/014.jpg

The front economy section of the aircraft was being looked after by a young male member of cabin crew. He was professional and spoke good English, though he did not smile. Thirty minutes after take off the inflight catering emerged with TP’s standard offering:

http://i1052.photobucket.com/albums/s452/addictedMAN/015.jpg

The smoked salmon sandwich and fruit drink were very tasty for me and as it was now lunch time it seemed appropriate to have a glass of white wine.

No IFE was available, that didn’t bother me on this 2 hour sector. The window is enough for me.

Before long the Captain announced that we were beginning our descent into Lisbon. On doing so we were treated to some spectacular views with the airport being so close to the city.

http://i1052.photobucket.com/albums/s452/addictedMAN/019.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/020.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/021.jpg

In what seemed like no time at all we were on the ground at LIS where we had quite a long taxi to a remote stand. This is another point where I could have taken more photos had I actually planned to write this report because we had quite a lengthy bus ride back to the terminal.

First impressions of the terminal building at LIS were that it appeared functional and clean, nothing fancy. I made my way to Passport Control where there was a small queue and I had to wait 10 minutes to reach the front. A few places in front of me 2 young American guys who had been on my flight were in the ‘EU’ passports queue rather than the ‘other’ passports queue which took a little longer to process. One positive from a small wait at Passport Control was that on reaching the baggage claim, the bags for my flight were starting to emerge and I didn’t wait long for mine. I made my way out of the terminal and caught the Airport bus into the city centre. This seems like a popular service, I had to stand for the entire journey.

A few photos of the beautiful city of Lisbon from my stay:

http://i1052.photobucket.com/albums/s452/addictedMAN/038.jpg
The famous 100 year old trams

http://i1052.photobucket.com/albums/s452/addictedMAN/026.jpg
Sampling the local brew

http://i1052.photobucket.com/albums/s452/addictedMAN/042.jpg

I spent 4 nights at the Ibis Lisboa Saldanha which was well priced and within easy reach of everything. My only complaint was that the beds were quite uncomfortable and they were the very narrow type of single bed.

Whilst staying at the Ibis I figured out that there was actually a bus direct to the airport which stopped almost right outside the hotel, so about 11AM on September 9th I checked out and waited for the next bus. I didn’t have to wait long and was pleasantly surprised at the low fare of €1.75. The journey back to the airport took about 20 minutes.

On arrival at the airport, I made my way straight to the TP check in to leave my luggage. I only had a small suitcase, that technically could have been taken onboard with me. However this was not possible because of the EU liquids ban and I had 2 bottles of wine and 6 cans of beer in there!

I went straight through security with no hassles and went for a look around the terminal. To be honest, there is not a lot to see. Just miles of walkways. So I headed for gate 41A as per my boarding pass and took a seat where I could watch aircraft movements.

A sunny Friday afternoon in LIS:

http://i1052.photobucket.com/albums/s452/addictedMAN/230.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/231.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/232.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/235.jpg
Face to face with a TP A340

LIS-MAN

Departure of flight TP322 was scheduled for 15h05. As this time was fast approaching and I had not heard any boarding announcements I thought I should check the Flight Information Display. Much to my dismay, the status of my flight was ‘next information 1530’. Ahh well nothing to do but sit back down and wait. 1530 came and went and by 1615 the flight information was still ‘next information 1530’

There were a lot of murmurings among my fellow passengers, some of whom had relatives already waiting to meet them at MAN. Apparently, the arrivals board at MAN stated that the flight was cancelled. About another 10 minutes later the Flight Information updated with that word you never want to see next to your flight number ‘CANCELLED’. A queue rapidly formed at the gate desk where TP’s ground handling representative was dealing with people one by one. When I finally reached the front of this queue, all she could tell me was that someone would be along to talk to us shortly, to advise us what will happen. Could she not have made a gate announcement to this effect? I did not really need to queue up to be told that! After what seemed like an eternity another ground handling representative came and advised us that we would be taken to a hotel by coach and provided with dinner and a room whilst alternative flights were found for us. We then passed through some doors that had to be opened with a swipe card and along a corridor to find ourselves back at passport control. I then had to have my passport checked as I was re-entering Portugal and the entire plane load of passengers followed this one guy out to the front of the airport where 2 coaches were waiting. On boarding the coach, he ripped my boarding pass and kept the smaller portion. On the larger portion he wrote the word ‘Hollyday’ which apparently meant I was being taken to the Holiday Inn. The next hour was a bit of a farce as we sat waiting on the coach to be told please transfer to a different coach. I then sat on coach no 2 for 45 minutes to then be asked to transfer back to coach no 1! Eventually we made our way to the four star Holiday Inn which was actually very nice. However at was after 1900 hrs by this time, a long time since I left my hotel that morning to end up going nowhere!

http://i1052.photobucket.com/albums/s452/addictedMAN/scan0003.jpg

I felt very tired despite not having done much so after dinner I just relaxed in the hotel room watching tv, and eventually fell asleep. I was awaken my a loud banging on the bedroom door at 0530 on the morning of Saturday 10th September. A guy from the hotel’s reception was there who told me I had been rebooked onto a BA flight via LHR and was departing at 0800 and a taxi would be ready to take me back to the airport in 30 minutes. Wow! After all this hanging around I now had to rush! I noticed that other passengers details on the email stated that some were rebooked on Saturdays TP flight to MAN, whilst others were on AF via CDG, KL via AMS or like me, BA via LHR. This use of other airlines & alliances surprised me. I thought they might have used their own flights to connect with their Star Alliance partners such as TP/LH via FRA or TP/BD via LHR.


The taxi took me back to the airport as promised. I had no particular instructions, and wasn’t sure what to do. However, I saw some other passengers from the cancelled MAN flight at a TP reservations desk. They seemed to be being given some documentation detailing their rebooked flight so I queued up for mine. I then proceeded to the BA check in. A very friendly agent was on hand to assist with the automated check in terminals, he helped move me so that I had a window seat and the machine promptly spat out two boarding passes, one for each leg of the journey. I asked him about our luggage, and he went to have quite a lengthy conversation with his counterpart on the TP reservation desk after which he assured me that my luggage had been transferred to BA. There wasn’t any more I could do but to trust him on that. I made my way through security again and along the same long walkways that I had walked down the previous afternoon. What a feeling of de ja vu!

Saturday morning at LIS:

http://i1052.photobucket.com/albums/s452/addictedMAN/240.jpg
G-EUYA being prepared for the trip to LHR

http://i1052.photobucket.com/albums/s452/addictedMAN/237.jpg
Two flights to MAN, and I wasn’t on either!

http://i1052.photobucket.com/albums/s452/addictedMAN/238.jpg
Miles of anonymous walkways

http://i1052.photobucket.com/albums/s452/addictedMAN/241.jpg
TAAG Angola B772

http://i1052.photobucket.com/albums/s452/addictedMAN/242.jpg
Quite a colourful livery

LIS-LHR

There wasn’t long to wait before boarding commenced, as I had only arrived at the airport approximately 90 minutes before the flight.

10 Sep 2011 08h15
BA499
LIS -LHR
A320 G-EUYA

I was welcomed aboard by middle aged female cabin crew who seemed cheerful.



I had unwittingly scored myself an exit row seat, although the legroom didn’t seem any more generous than in other rows.


http://i1052.photobucket.com/albums/s452/addictedMAN/243.jpg
Seat 10A

http://i1052.photobucket.com/albums/s452/addictedMAN/245.jpg
Departure from LIS

About 30 minutes into the flight there was a meal service. It’s been a while since I have used BA and was hoping for maybe a hot cooked breakfast. Alas, no. Breakfast consisted of a Salami sandwich with Orange Juice. I found this a bit of an odd meal for breakfast, though it was perhaps aimed at Portuguese clientele of which there were many on this flight.

http://i1052.photobucket.com/albums/s452/addictedMAN/248.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/249.jpg
It was nice to have the map available on the drop down screens

http://i1052.photobucket.com/albums/s452/addictedMAN/250.jpg
A very clean engine reflecting the fuselage.

http://i1052.photobucket.com/albums/s452/addictedMAN/251.jpg
Passing the south coast of England

http://i1052.photobucket.com/albums/s452/addictedMAN/254.jpg
Approaci1052.photobucket.com/albums/s452/addictedMAN/255.jpg[/img]

[img]http://i1052hing LHR and the screens have been stowed away already



I had actually quite enjoyed my flight on BA, but wondered what I would encounter at LHR. We were to arrive at terminal 3, but the flight to MAN would leave from terminal 5.

On arrival at LHR:

http://i1052.photobucket.com/albums/s452/addictedMAN/259.jpg
VS A346

http://i1052.photobucket.com/albums/s452/addictedMAN/260.jpg
It wouldn’t be LHR without the customary QF A380

http://i1052.photobucket.com/albums/s452/addictedMAN/261.jpg
Procession for departure

Once inside the terminal I followed the transfer signs which eventually led me to a bus which took me on the 10 minute drive to terminal 5. Whilst terminal 5 was very busy I was impressed with how efficiently everything seemed to be running. Security was straightforward, as was boarding for the flight to MAN. The gate agent at for BA asked me for the document that TP had given me in LIS, it’s a good job I had (a) collected it and (b) kept it!

http://i1052.photobucket.com/albums/s452/addictedMAN/262.jpg
A packed terminal 5

http://i1052.photobucket.com/albums/s452/addictedMAN/263.jpg
You can see the One World 744

http://i1052.photobucket.com/albums/s452/addictedMAN/264.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/265.jpg

10 Se9p 2011 13h30
BA134
LHR-MAN
A320 G- EUUR

I was welcomed aboard by name by a young female cabin crew member. That was nice. I’ve not experienced that since I flew on Concorde in 1997!

We pushed back from the gate on-time though it would be another 25 minutes before we were airborne, then we only flew for 29 minutes before landing at MAN!

http://i1052.photobucket.com/albums/s452/addictedMAN/scan0006.jpg

Departure from LHR:

http://i1052.photobucket.com/albums/s452/addictedMAN/272.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/273.jpg

http://i1052.photobucket.com/albums/s452/addictedMAN/274.jpg

I was impressed that I was offered an alcoholic drink on this very short sector, so I had a Vodka & Diet Coke.

http://i1052.photobucket.com/albums/s452/addictedMAN/276.jpg

Passing over Stockport on the approach to MAN:

http://i1052.photobucket.com/albums/s452/addictedMAN/279.jpg

Another A380 at MAN, but this time it is (of course) EK:

http://i1052.photobucket.com/albums/s452/addictedMAN/281.jpg

It didn’t take long to leave the aircraft at MAN, and I was in the domestic arrivals of terminal 3, somewhere I haven’t been for many years. Luggage from BA1394 was delivered quickly, and I had this feeling of impending doom that my bag would not be among them. I was right! I had to declare my bag as missing. I actually received it over 2 days later by courier, so my bag had extended it’s trip to Lisbon by 3 days!

http://i1052.photobucket.com/albums/s452/addictedMAN/scan0001.jpg

The green bagtag is the original one. Theres a handwritten sticker with details of the BA flights which it obviously didn’t make. The red tag has the details of TP324 from Monday 12th September. I have to laugh at the way airlines use the word ‘RUSH’ when they deliver your bag over 3 days late.

One final legroom shot:

http://i1052.photobucket.com/albums/s452/addictedMAN/282.jpg
TPE - No not Taipei but Trans Pennine Express from MAN to Piccadilly Station. Not as comfortable as TP or BA but at least it was only for 15 minutes.

In Summary

TP offered a well priced service which included inflight meal, and there were no additional charges for baggage or payment via credit card.

Would I use them again? Actually, despite the cancellation, yes. All airlines have cancellations from time to time, and apart from the farce of moving from one coach to another and then back to the original one, and a bit of hanging around, they did look after us. I am sure that my night in the Holiday Inn with dinner and the flight home on BA cost TP quite a bit, so I would give them another chance should the opportunity arise.

Comments and criticisms welcomed, but please be gentle with me, remember it is my first attempt!

Thank you for reading.
James.

17 replies: All unread, jump to last
 
User currently offlineOB1783P From United States of America, joined Sep 2003, 326 posts, RR: 0
Reply 1, posted (2 years 8 months 3 weeks 20 hours ago) and read 8333 times:

Well written and good photos. Great job. Love the Lisboa yellow tram.


I've flown thousands of miles and I can tell you it's a lot safer than crossing the street!
User currently offlineaddictedMAN From United Kingdom, joined Mar 2012, 26 posts, RR: 0
Reply 2, posted (2 years 8 months 3 weeks 20 hours ago) and read 8251 times:

Quoting OB1783P (Reply 1):
Well written and good photos. Great job. Love the Lisboa yellow tram.

Thanks!


User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3331 posts, RR: 12
Reply 3, posted (2 years 8 months 3 weeks 19 hours ago) and read 8147 times:

Nice report, thanks for posting. Shame about the problems in LIS - I'm surpised that you couldn't have been rebooked oin the same day. Did you annouce the reason for the cancellation?

Quoting addictedMAN (Thread starter):

The time has come when I finally take the plunge and write a TR on Airliners.net.

Welcome1 Lots of new 'faces' recently

Quoting addictedMAN (Thread starter):
So on April 9th I made a booking on TP's website for a MAN-LIS-MAN return 5-9th September at the price of GBP £93.09

Great price

Quoting addictedMAN (Thread starter):
I was actually reading the trip report by PlaneHunter about the painful A380 delay with AF because I was on that same flight, and I can actually see myself in PH's photos!

What a coincidence

Quoting addictedMAN (Thread starter):
A few places in front of me 2 young American guys who had been on my flight were in the ‘EU’ passports queue rather than the ‘other’ passports queue which took a little longer to process

So annoying when the officers don't send people like that to the correct queue - it makes everything slower

Quoting addictedMAN (Thread starter):
I had unwittingly scored myself an exit row seat, although the legroom didn’t seem any more generous than in other rows.

They do have better legroom

Quoting addictedMAN (Thread starter):
I was welcomed aboard by name by a young female cabin crew member. That was nice. I’ve not experienced that since I flew on Concorde in 1997!

We pushed back from the gate on-time though it would be another 25 minutes before we were airborne, then we only flew for 29 minutes before landing at MAN!

You were upgraded to Business UK for the LHR-MAN leg - id you have a chance to use the lounge?



http://my.flightmemory.com/shefgab Upcoming flights:LCY-ARN-AMS-LGW,STN-OTP-AMS-YUL,YQB-JFK-LAX-DUS-STN,LGW-DXB-BKK-HKG-
User currently offlineaddictedMAN From United Kingdom, joined Mar 2012, 26 posts, RR: 0
Reply 4, posted (2 years 8 months 3 weeks 11 hours ago) and read 7755 times:

Quoting gabrielchew (Reply 3):
Nice report, thanks for posting. Shame about the problems in LIS - I'm surpised that you couldn't have been rebooked oin the same day. Did you annouce the reason for the cancellation?

It was early evening by the time they were sorting out alternative arrangements, I guess there weren't many options left with a same day connection to MAN. There was no official announcement as to a reason for the cancellation, though some fellow passengers seemed to be under the impression that the aircraft had been diverted whilst inbound to LIS on it's previous flight. The red bagtag states 'weather conditions' which in LIS were sunny, warm and blue skies!

Quoting gabrielchew (Reply 3):

You were upgraded to Business UK for the LHR-MAN leg - id you have a chance to use the lounge?

I did ask, but lounge access wasn't included for whatever reason. I was wondering if all domestic shuttle flights were classed as 'Business UK'? I was sat near the back of the plane, so not really a business class experience.


User currently offlinepalmjet From United Kingdom, joined exactly 13 years ago today! , 1223 posts, RR: 17
Reply 5, posted (2 years 8 months 3 weeks 9 hours ago) and read 7646 times:

Thanks for your report - welcome !

I went to LIS for the first time last year and really enjoyed it too. It's a really interesting place to visit.

I hope the TP flights to MAN are doing well - it certainly gives you guys up north another option for onward flights if you want to avoid going via LHR.

Quote:
A few places in front of me 2 young American guys who had been on my flight were in the ‘EU’ passports queue rather than the ‘other’ passports queue which took a little longer to process



This seems to happen quite a lot - and strangely, it always seems to be American passport holders who don't seem to be able to read the signs properly. I remember at LGW at T1 there used to be (maybe it's still there) a sign at UK Border which clearly states EU Passport holders and then specifically "All Other Passports (including US Passports)". I don't know why US passport holders seem so clueless - it's not like the entry points at their own airports don't have different lines for US passport holders on the one hand, and everyone else on the other! It's not an entirely alien concept to grasp!

Thanks again and look forward to more reports from you.

Cheers P/jet



Eastern - Number One To The Sun
User currently offlineeg777er From United Kingdom, joined Feb 2000, 1837 posts, RR: 14
Reply 6, posted (2 years 8 months 3 weeks 4 hours ago) and read 7371 times:

With 'Business UK' on your boarding pass TP must have booked you into full Y for LIS-LHR-MAN. That means you could've used the Galleries lounges at T5.

User currently offlineaddictedMAN From United Kingdom, joined Mar 2012, 26 posts, RR: 0
Reply 7, posted (2 years 8 months 3 weeks 1 hour ago) and read 7113 times:

Quoting palmjet (Reply 5):
Thanks for your report - welcome !

I went to LIS for the first time last year and really enjoyed it too. It's a really interesting place to visit.

I hope the TP flights to MAN are doing well - it certainly gives you guys up north another option for onward flights if you want to avoid going via LHR.

It certainly does present another option for certain destinations. One group of passengers who I was talking to from the cancelled flight were in transit from Mozambique. I don't mind flying from LHR occasionally if its the better option, but I avoid going via LHR from MAN as those flights always seem to be the first to be cancelled if anything goes wrong. In fact this was the very first time I had been in transit at LHR.


User currently offlinelukeyboy95 From United Kingdom, joined Apr 2008, 1128 posts, RR: 32
Reply 8, posted (2 years 8 months 2 weeks 6 days 23 hours ago) and read 6838 times:

Hi James.

Welcome to the Trip Report writers. A nice début.

I personally really hope for a cancellation alot of the time. I mean, it is great been put up in a hotel and all that jazz for free. The one time it will probably happen to me is when I need to be back for a certain time.

Did TP ever explain what the cancellations were to do with?

Rgds

Luke



Breaking down the stereotypes - one by one
User currently offlineaddictedMAN From United Kingdom, joined Mar 2012, 26 posts, RR: 0
Reply 9, posted (2 years 8 months 2 weeks 6 days 11 hours ago) and read 6601 times:

Quoting lukeyboy95 (Reply 8):
Welcome to the Trip Report writers. A nice début

Hi Luke, and thanks!

Quoting lukeyboy95 (Reply 8):
Did TP ever explain what the cancellations were to do with?

There was no official explanation, only rumours spread among the affected passengers. Ours was the only cancellation that day, so one has to assume it was an issue with a particular aircraft. Some of the passengers were saying that the aircraft had been diverted on its previous inbound flight to LIS, but I have no way of knowing if this was true.


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 10, posted (2 years 8 months 2 weeks 6 days ago) and read 6374 times:

Hi

Great trip report! Thanks for sharing.
TP seemed to have handled the cancellation quite well. But, weren't there still flights to the UK at that time still that you could possibly be rebooked on

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineaddictedMAN From United Kingdom, joined Mar 2012, 26 posts, RR: 0
Reply 11, posted (2 years 8 months 2 weeks 5 days 11 hours ago) and read 6139 times:

Quoting MSS658 (Reply 10):
Hi

Great trip report! Thanks for sharing.
TP seemed to have handled the cancellation quite well. But, weren't there still flights to the UK at that time still that you could possibly be rebooked on

Greetings
Marc

Hi Marc,

Thanks for the compliments!

There were 1 or 2 flights to LHR, nothing to MAN. Maybe there wasn't availability for an A319 full of passengers to be accomodated on both LIS-LHR and LHR-MAN, and it would probably have been too late to connect to the last flight to MAN even if there was availability for approx 100 passengers!

Regards,
James


User currently offlinefxramper From United States of America, joined Dec 2005, 7317 posts, RR: 85
Reply 12, posted (2 years 8 months 2 weeks 5 days 5 hours ago) and read 6052 times:
Support Airliners.net - become a First Class Member!

Great report and Lisboa is one of my favorite city to visit. Keep the reports coming.   

User currently offlinesignol From United Kingdom, joined Oct 2007, 3018 posts, RR: 8
Reply 13, posted (2 years 8 months 2 weeks 4 days 20 hours ago) and read 5845 times:

Hi James,

Welcome, and nice debut! I was impressed with TP on my only flight with them a few years ago, and despite the coach fiasco, they handled the problems well. Might you be due compensation, as well as the hotel and re-routing?

I've also wanted to visit Lisbon for ages, it looks like a very nice city, good climate and classic trams!

Thanks again

signol



Flights booked: none :(
User currently offlineaddictedMAN From United Kingdom, joined Mar 2012, 26 posts, RR: 0
Reply 14, posted (2 years 8 months 2 weeks 4 days 12 hours ago) and read 5763 times:

Quoting signol (Reply 13):
Might you be due compensation, as well as the hotel and re-reuting?

Hi signol,

Do you think so? It's not something I even contemplated as I considered to have had value for money despite the cancellation. Had I paid a higher fare I would probably have thought differently.

Lisbon is a fantastic city to visit, it's so pretty and the climate is gorgeous. Add to that you can sit outside a bar with a nice cold beer for €1!


User currently offlinegroobster From United Kingdom, joined May 2001, 310 posts, RR: 0
Reply 15, posted (2 years 8 months 2 weeks 4 days 2 hours ago) and read 5639 times:

Great report, glad everything worked out smoothly in the end.

I half expected to see myself in your pictures as I did the same trip two days earlier: TAP-dancing To Lisbon: Manchester’s New Route (by groobster Sep 8 2011 in Trip Reports)  My flight home was on the same metal as your outgoing journey.



Next flights: MAN-IST-AUH-MAN
User currently offlineCaptainRed From Germany, joined Oct 2010, 715 posts, RR: 21
Reply 16, posted (2 years 8 months 2 weeks 2 days 8 hours ago) and read 5349 times:

Hi James,

interesting report and welcome at the forum. Your trip reminds me a lot of my last journey to LIS last year, it is definitely a wonderful city. Seems like you have enjoyed your time there as well. I agree with you on TAP, it is certainly a nice airline, with adequate service on board. And the price for your flights was pretty good as well.

Quoting addictedMAN (Thread starter):
On doing so we were treated to some spectacular views with the airport being so close to the city.

Indeed, this approach to runway 03 is very spectacular. Almost straight over the city center.

Quoting addictedMAN (Thread starter):
1530 came and went and by 1615 the flight information was still %u2018next information 1530%u2019

Oh, I hate it when that happens. By that time they probably have already known about the cancellation so at least a short announcement shouldn't be too hard to make.

Quoting addictedMAN (Thread starter):
I then sat on coach no 2 for 45 minutes to then be asked to transfer back to coach no 1!

Sounds like an excellent arrangement made here    ... Oh well. At least they put you in a nice hotel.

Quoting addictedMAN (Thread starter):
I was awaken my a loud banging on the bedroom door at 0530 on the morning of Saturday 10th September.

Hmm, they don't have phones at the hotel to wake you up? Anyway well done to put you on a BA flight via LHR, at least one extra leg of flying.

Quoting addictedMAN (Thread starter):
I was impressed that I was offered an alcoholic drink on this very short sector, so I had a Vodka & Diet Coke.

Yes, pretty good for such a short flight.

Again thanks for writing down your experiences, it was a good read. And glad that in the end everything worked out for you despite the cancellation. You were lucky that this happened on your return flight back home, just imagine something like that happening in the middle of a trip with maybe connecting flight.

CaptainRed


User currently offlineCPAir From Brazil, joined Apr 2010, 18 posts, RR: 0
Reply 17, posted (2 years 3 months 3 weeks 4 days 1 hour ago) and read 4021 times:
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Great report! I've flown TAP in 2009 (Salvador Bahia - Lisbon - Porto and Lisbon - Rio de Janeiro) and I think they have done a good job. I will fly them again on September (Rio de Janeiro - Lisbon - Paris Orly and Barcelona - Porto - Lisbon - Rio de Janeiro). Thanks for share your experience.

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