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The Return Home: BOM - NBO - EBB (Kenya Airways)  
User currently offlinesjacob From Uganda, joined Apr 2009, 44 posts, RR: 1
Posted (2 years 5 months 1 day 20 hours ago) and read 12103 times:

Greetings A.netters,

Sorry, I have been quite lazy to write...but please enjoy

After 5.5 months of living and working in Hyderabad, it was time to leave and return to Uganda, my home. Though it wasn’t the first time to leave Uganda (I have been to neighboring East African countries for school trips), this was the longest time away from home and I had surely missed Uganda, my friends and family. I couldn’t wait to land at EBB.
Having outdone myself during the shopping in India (relatively cheaper than so many other places in the world), all the travel agents told me that I would have to pay for extra luggage if I fly from Hyderabad to Mumbai to catch my KQ flight to NBO.
Having over 30Kgs (an extra suitcase) to pay for as extra luggage would be too much, so I decided to take an overnight bus to Mumbai. I travelled with Jabbar Travels bus from Hyderabad to Mumbai and it was on time, so I would recommend them for anyone wishing to travel within India.
I arrived in Mumbai early morning, with over 17 hours away from my trip, a fellow Ugandan friend also on internship in Mumbai picked me up, kept my luggage at is flat and took me travelling around Mumbai. Exhausted with the sight-seeing, we returned home just in time for me to have a little rest and make some calls in preparation for my departure later in the night (early morning). I loved Mumbai, though very big, it is a more westernized city as compared to Hyderabad. I will be back again, some day.
Check-in
Having checked in online earlier in the day, I knew it was going to be an almost full flight to Africa this morning. The best seat I could find was behind the wing, the front section of economy had all been taken up (I mean the window seats, I can’t sit anywhere else).
At about midnight, got an Auto to take me from Andheri to BOM, a few minutes away. What I found on the way to BOM wasn’t what I had expected at all. Traffic was THICK and HORRIBLE.

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0012.jpg

I didn’t know this was peak time for BOM. It took me about an hour to get to the airport. The last time I had been to BOM, there was some construction going on and this time, some of the construction was complete, though they seemed like they were still constructing so much more.
The departures level was all super FULL, and it seemed like all the flights I had ever heard of in my life were checking in at the same time, just to mention but a few, DL, LH, EK, KQ, OS, BA,ET, TK, CX….etc, the list is endless. I hassled my way to the KQ counters; they were using two for Y passengers and one for Premier World (Business Class).
I caught a glimpse of the ET counters checking in for ADD, and it was so full of people with HUGE suitcases (more than 2 each), I guess it is true, we Africans never travel light.
After a few minutes in the line, I was unfortunately checked in by an un-friendly male agent, who first of all asked for the credit card I had used to book the ticket, I showed him the scan, and that wasn’t enough, so I gave it to him on a memory stick and he saved it onto his computer. Then he weighed my luggage and realized I had about 6kgs extra, he asked me to pay USD 6 for each extra Kg. I pleaded with him but he couldn’t hear of it. (The pleading always works for me with the female agents, but this time Waaaa!!!)

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0013.jpg
http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0014.jpg

Luckily, I still had a few rupees which I used to pay for only 5 kgs and decided to wear my suit jacket, hold the towel with my hand luggage, repacked some heavy trousers and finally, I had only 5 kgs extra to pay for.
After the stressful checkin, I proceeded to immigration and the lines were too LONG, and lady luck finally smiled down on me. The guy who checked me in, came and helped me skip the line so that I clear immigration so fast, after that, I couldn’t believe what I found at the security section. Too crowded, and ofcourse with many of us sweating, some shouting in fear if missing their flights, so the check-in guy helped me once again and took me to clear security faster than it would have been if I had lined up. I must say, BOM can no longer manage the capacity of people flying through it anymore, they need to double the man-power and space.

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0015.jpg

When I arrived at the gate, it was already time for boarding, I didn’t even have time to do window shopping in the BOM duty free. I was so disappointed. If the check-in agent hadn’t helped me with the immigration and security lines, I am sure, that I would not be on time to catch the flight. Over two hours checking in, clearing immigration and security….
Boarding was by rows and since I was seated in A, I was one of the first to board. The cabin looked the usual, colorful KQ cabin. The Fas in the aisles couldn’t even smile, the male ones at least said, “Welcome on board sir”, but the female ones; I must say though very beautiful with make-up, they had an ATTITUDE. It seemed like they had been forced to be there, they were basically just doing their job.

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0016.jpg
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At about 3.30 Am (20 minutes after intended departure) the pilot announced that we had delayed due to some two passengers who had a hard time clearing security and immigration and so we would be delayed for another 10 minutes. Most passengers including me slept during this wait and when I woke up, the pilot was announcing push back and that was 4.10Am…the 10 minutes had become 40 minutes, and so the flight was delayed by 1 hour. I knew I was going to miss my connecting flight from NBO to EBB. I had kept track of the KQ flight from BOM to NBO for two weeks and out of 14 days the flight was on time only twice, so this delay, I had seen it coming.

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0025.jpg
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After pushback, there wasn’t so much to report about, just the usual. Most of the passengers slept as I wondered about the economy cabins taking pictures and no one stopped  . I tried to watch some movies from the AVOD, but the buttons were already over used some didn’t work and some the visual aids weren’t visible anymore. I asked three of the crew on three separate occasions to reboot the system since for most of us the passengers it was frozen, but I guess they never did anything as nothing changed, though their inflight magazine, Msafiri had some good movies in store.
I decided to watch movies from my laptop, and soon it was time for breakfast. It was a good one and I really liked it, if only I could have more… very tasty non vegetarian breakfast was my selection. It was yummy and lovely.

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0029.jpg
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Arrival in NBO was the ordinary arrival and I rushed to the jet bridge to try and catch my connecting flight to EBB. Little did I know I was in for a big surprise. After exiting the jet bridge, I and two other Indian guys met a lady in a KQ FA uniform yelling “Entebbe passengers, please come here…” She informed us that we had arrived late for the flight and if we proceeded to EBB, the luggage would be delivered on the next flight which arrives at EBB at 2.10Pm. So we all chose to stay and wait for our luggage and she re-booked us for KQ 412 which arrives in EBB five hours later than planned. For consolation, we were allowed access to the Kenya Airways / KLM transfer Lounge. It was nice inside and fully stocked with all drinks and snacks, we feasted slept a bit.

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0044.jpg
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I toured the airport, and I came across this baby that I love so much, VS preparing for its flight back to LHR.

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0047.jpg

Soon boarding for EBB commenced and we were on our way home. Despite the flight bing close to full, I was lucky to have an empty seat next to me.

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0050.jpg
http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0055.jpg

She brought me from BOM, and here they were cleaning it inside....meanwhile she rested...

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0057.jpg

The usual welcomes and take off, headed for home proceeded.

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VS took off before us   I wish I was in VS to LHR, I like the A340 sleek nature

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0065.jpg
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Arrival in EBB was really emotional, I had really missed home and for the first time, as a Ugandan (we weren’t so many on the flight) I had first priority for the immigration line, so I didn’t have to wait long. The immigration lady officer said to me, “Welcome back home.” Quite surprising HUHH!!! :O

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0076.jpg
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Immigration was quite free, we were the only flight arriving at that time and ofcourse being a few Ugandans on board, I had priority so I didnt stand in the line for long.

http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0088.jpg
http://i1192.photobucket.com/albums/aa335/sjacobmpiima/IMG_0090.jpg

Otherwise, the luggage took some time, headed for arrivals, and my friend was waiting already, soon we were out and I exited the terminal building headed for home, where I met a large number of relatives anxiously waiting to hear all the stories of my close to one year adventures of ASIA.

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Thanks for reading and catch you next time, Let’s see where the story takes me next .

14 replies: All unread, jump to last
 
User currently offlinemxp From Italy, joined Aug 2003, 453 posts, RR: 0
Reply 1, posted (2 years 5 months 1 day 17 hours ago) and read 11582 times:

Hey Sjacob great trip reports
I read also the others and all were interesting. I definitely has to come to Africa one day, one continent that i have still not visited at all.
And you are right, i used to work has baggage handler in MXP and definitely when we had flights to Africa the baggage were veeeeeeeeery big and weight a lot
And thanx for the photos
Alberto


User currently offlinelychemsa From United States of America, joined Oct 2009, 1188 posts, RR: 3
Reply 2, posted (2 years 5 months 1 day 17 hours ago) and read 11579 times:

Interesting airport Entebbe. Reminds me of the Air France drama. Kenya Airways looks great. But my Kenyan friends fly VS to London. I think VS are cancelling flights NAI to LHR or reducing. They have a daylight flight my friends like. They also like the Y Premium.

User currently offlinePatagon From Chile, joined Aug 2011, 32 posts, RR: 0
Reply 3, posted (2 years 5 months 1 day 17 hours ago) and read 11579 times:

nice trip report, thanks so much for sharing your travel experience.
regards from Chile


User currently offlinefasty From Belgium, joined Oct 2010, 36 posts, RR: 0
Reply 4, posted (2 years 5 months 1 day 16 hours ago) and read 11425 times:

Hi Jacob, thanks for sharing your Kenyan adventures with us.

It's good there is more than one daily flight between NBO and EBB, otherwise they probably wouldn't let you choose if you wanted to wait for your luggage or not.

BOM is indeed plunged into utter chaos during late evening

Quoting sjacob (Thread starter):
as a Ugandan (we weren’t so many on the flight) I had first priority for the immigration line, so I didn’t have to wait long. The immigration lady officer said to me, “Welcome back home.” Quite surprising HUHH!!! :O

Yes I know this feeling very well, metting your fellow citizen at immigration and hearing him/her wishing you welcome back, that's where you realize you missed home so much

Please keep on posting

Thomas


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 5, posted (2 years 5 months 1 day 2 hours ago) and read 10753 times:

Hi sjacob

Welcome home  
I enjoyed reading this report, well written and nice pics
sorry to hear about the F/A's who had an attitude on the BOM-NBO flight!

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineabrelosojos From Venezuela, joined May 2005, 5088 posts, RR: 55
Reply 6, posted (2 years 5 months 15 hours ago) and read 10293 times:

Wow - it was great to read the final installment of your report. What an adventure it has been! Thanks for taking us with you on each step with very memorable reports - I truly enjoyed all of it.

KQ seems to be very mediocre - saved by the fact that they have very little competition. And, good of that KQ agent in Bombay to help you each step of the way.

Thanks a lot again.

Saludos,
A.



Live, and let live.
User currently offlinesjacob From Uganda, joined Apr 2009, 44 posts, RR: 1
Reply 7, posted (2 years 4 months 4 weeks 1 day ago) and read 9794 times:

Quoting mxp (Reply 1):
I definitely has to come to Africa one day, one continent that i have still not visited at all.
And you are right, i used to work has baggage handler in MXP and definitely when we had flights to Africa the baggage were veeeeeeeeery big and weight a lot

Please man, you are more than welcome to discover the new lands of Africa, where there is no winter, Summer all year round.
Yes, I think we Africans do pack alot of "un-necessary" stuff sometimes...LOL   and alot of gifts too for the many friends and family members. 
Quoting lychemsa (Reply 2):
Interesting airport Entebbe. Reminds me of the Air France drama. Kenya Airways looks great. But my Kenyan friends fly VS to London. I think VS are cancelling flights NAI to LHR or reducing.

Yes, EBB is quite nice and I think it is nice for Africa. As for the AF drama...hmmm.... 
Am sad to hear that VS may cancel the NBO flights, atleast I hope they just reduce on the frequency, I plan to use it next time I head for the west, they seem cheaper. Though, yeah, I peeped through to see the loads at the boarding gate before borading their flight, they seemed less then 100 people... 
Quoting Patagon (Reply 3):
nice trip report, thanks so much for sharing your travel experience.
regards from Chile

Thank you too for reading....

Quoting fasty (Reply 4):
It's good there is more than one daily flight between NBO and EBB, otherwise they probably wouldn't let you choose if you wanted to wait for your luggage or not.

Ohh yeah, it is a very busy route surprisingly...over 8 flights a day by different airlines...Amazing

Quoting MSS658 (Reply 5):
sorry to hear about the F/A's who had an attitude on the BOM-NBO flight!

Man it is so annoying to see a beautiful woman with no manners somehow...their services were quite un-friendly (sub-standard).

Quoting abrelosojos (Reply 6):
Wow - it was great to read the final installment of your report. What an adventure it has been! Thanks for taking us with you on each step with very memorable reports - I truly enjoyed all of it.

Man you are my mentor, so am glad you enjoyed my report.

Quoting abrelosojos (Reply 6):
KQ seems to be very mediocre - saved by the fact that they have very little competition. And, good of that KQ agent in Bombay to help you each step of the way.

Yes, they are quite INCONSISTENT....sometimes too good and sometimes really undesirable...but ever since KLM/AirFrance became the majority share holder, they have improved greatly, especially with luggage handling and delivery.


User currently offlineeastafspot From France, joined Jan 2008, 766 posts, RR: 12
Reply 8, posted (2 years 4 months 2 weeks 2 days 21 hours ago) and read 8895 times:

hey Sjacob,

a really nice report, despite not visualising the pictures, it was a good read.

Sadly in one trip, you've probably experienced all KQ's downsides. Strict check in agent, unsmiling FA, delayed departure, wow that is a lot

Quoting sjacob (Thread starter):
Then he weighed my luggage and realized I had about 6kgs extra, he asked me to pay USD 6 for each extra Kg

the fact he adheres to the rule is obvious, if the flight was not full some flexibility would have been appreciated

Quoting sjacob (Thread starter):
and so the flight was delayed by 1 hour.

"the pride of delay"

Quoting sjacob (Thread starter):
I had first priority for the immigration line

lucky you it probably depends on the flight  
Quoting sjacob (Thread starter):
we were allowed access to the Kenya Airways / KLM transfer Lounge

the only positive point of your trip as it has been upgraded and refurbished recently



again, many thanks for taking time to post



Fly with Air Burundi, Air Tanzania, Air Uganda, Kenya Airways and Rwandair...Jumuiya ya Afrika mashariki
User currently offlinesjacob From Uganda, joined Apr 2009, 44 posts, RR: 1
Reply 9, posted (2 years 4 months 2 weeks 1 day 4 hours ago) and read 8689 times:

Hey eastafspot, thanks for reading...now you definitely missed the photos, for they were there for quite sometime before photobucket decided to de-activate them....Otherwise, when you come to Kampala, please be sure to let me know...we should meet for a drink... 

User currently offlineeastafspot From France, joined Jan 2008, 766 posts, RR: 12
Reply 10, posted (1 year 2 months 3 weeks 6 days 15 hours ago) and read 6164 times:

Thanks for uploading the photos again Jacob  
You are the first to publish pictures the new Kenya Airways / KLM airlines J/Y E+ lounge in NBO and it looks very nice indeed, even if you'd have not prefered to visit it lol!
On your boarding pass, as you are a FB member, did you know that all East African destinations (BJM, DAR, EBB, JRO, KGL) get NOW a maximum of 500 miles, like the domestic kenyan network, instead of 750 miles rewarded previously?
hope the redemption chart won't change soon too.

Léonard / EAS



Fly with Air Burundi, Air Tanzania, Air Uganda, Kenya Airways and Rwandair...Jumuiya ya Afrika mashariki
User currently offlineWROORD From United States of America, joined Mar 2009, 951 posts, RR: 0
Reply 11, posted (1 year 2 months 3 weeks 6 days 11 hours ago) and read 5945 times:

Hi Jacob,

Nice report and pictures. I always wondered how Kenya was on long haul flights. You pictures show that there is nothing really special. Even though I like their livery scheme, the inside looks rather worn. The transit lounge in NBO looks great especially compared to the rest of the airport.
You were really lucky in BOM to avaoid long lines and missing your flight. I did not know they had separete lights to Entebbe. I thought everything was going through Kampala. Maybe one day I will come and see lake Victoria. Cheers.


User currently offlineHAWK21M From India, joined Jan 2001, 31679 posts, RR: 56
Reply 12, posted (1 year 2 months 1 week 3 days 1 hour ago) and read 4236 times:

Nice TR.....About the Bom traffic.....between 0900-1100hrs and 1800-2100hrs it can be really crowded.
On a saturday night there could be traffic jams at midnight too......

Its tough when one works at the Airport and need to drive there every day/night.



Think of the brighter side!
User currently onlineKaran69 From India, joined Oct 2004, 2887 posts, RR: 18
Reply 13, posted (1 year 2 months 1 week 1 day 4 hours ago) and read 3730 times:

Hi Jacob,

A very nice TR,

I always like reading about somebody else's experience from my home airport

And especially this particular route by this airline has not been reported by anyone, so kudos on that

Totally empathise with you about BOM peak hour traffic and the attitude of FAs

Cheers

Karan


User currently offlineRvXKaz From Singapore, joined Apr 2011, 195 posts, RR: 3
Reply 14, posted (1 year 2 months 1 week 23 hours ago) and read 3561 times:

Hi sjacob,

thank you for sharing this significant chapter in your life, it sounded like it was quite an adventure in going home! Sorry to hear the check-in agent in BOM was mean but glad to hear you were well-taken-care of in NBO. It was great that despite the hectic situation you were in, you found the patience and time to document your trip, a very unique one nonetheless! Thank you very much for sharing! It was very enjoyable to read.

Bests,
RvXKaz



They say that I'm a dreamer. But I'd only Dreamt Skyward.
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