zauberfloete From Austria, joined Nov 2000, 302 posts, RR: 0 Posted (3 years 6 months 1 week 3 days 4 hours ago) and read 20009 times:
This is my Trip Report of my Recent Trip from New York JFK to Vienna VIE with Austrian Airlines in Business Class.
It is my first Trip Report, I hope I do it correctly.
Two weeks ago I travelled from Vienna to New York and back. I took no pictures of the flight from Vienna to New York, so I will concentrate on the trip back home.
Some pictures of my trip:
South of Manhattan:
View from my hotel Room (Millenium UN Plaza):
From the Empire State Building:
Flight Austrian Airlines OS 88, B-777-200 OE-LPC from JFK-VIE, Flight Time 7:40 hrs (Strong Tailwind).
After Check -In (I just dropped my bag, I printed my boarding pass at the hotel business center) I proceeded to the security screening. The lines where long but acceptable (there was a special line for business passengers).
After recollecting my items I walked around the gate areas, and browsed the shops. I bought a pen as a gift for a friend, afterwards I watched some parked aircraft. There was an A340-600 of China Eastern and one of Lufthansa and an A330 of Air France. The Austrian B-777 was allready parked at the gate:
Then I went to the Business Lounge of Lufthansa to spend the time until boarding. It is quite a nice lounge, with nice light colors. As a snack I took a soup of carrots and ginger, and a brezel, tomato juice and a coke light to drink.
From the lounge I had a nice view of our aircraft:
After reading my book (on my kindle - I love those things) for some time the boarding process started.
I got to my seat, seat 5A rather quickly. On the flight to New York a had 1E, next time I will try to reserve a seat in row 1 for both flights, it had a bit more space.
The seat is great, it is electrically adjustable, has a massage function, storage space left of the seat-rest, an adjustable reading light, a folding table and large adjustablea and storeable LCD Monitor.
It is a 180° lie flat seat, with footrest etc., but the flat seat position is slightly angled downward. It has 3 quick acces positions "seating" (upright), "relaxing" (in a kind of tv-relax-chair position) and "sleep" (lie flat). All other positions in between can be adjusted with the control knobs.
We had a bottle of mineral water at each seat:
The seat adjusting panel on the right:
After boarding we got hot towels, and a drink.
I watched a movie that I had not seen before, "In Time" with Justin Timberlake and Amanda Seyfried - a kind of science fiction movie where people used "life Time" instead of money.
Me watching the movie:
There is enough legroom under the front seat for a guy like me:
Some time later dinner started; there is a cook on board, he takes the dinner orders (choice of three main courses, special wishes are possible, appetizer served from a trolley with various choices and a soup bowl.
First course for me was salmon enchiladas (tasty):
Second course was veal carpaccio or some kind of vitello tonnato and a vegetable cream soup that was great:
(left the soup, on the triangle shaped dish the vitello tonnato).
My main course was lamb with veggies and polenta (corn), and a rich dark red-wine sauce.
The lamb was done medium (as I like it), it tasted great and the sauce was superb.
After the main course assorted cheeses where served from the trolley, with rolls and fruit, but I did not take one (even if they did look great) - I had a lot to eat that day and cheese would have been to much.
The sweet desert I did take, I could not resist, one of the choices was chocolate fondant (lava) cake, with milk ice cream - one of my favorite deserts. It was perfect, the center was fluid and creamy and it tasted fantastic:
The food was as good on my flight from Vienna to New York, I think right now Austrian really has a great catering concept.
After dinner I watched my movie to the end,
and went to sleep afterwards.
Due to the lie-flat position it is possible to sleep on ones side, I liked that very much. I can only sleep lying on my left side, so this was very helpfull for me. Of course a true flat bed would be better, but for a business seat I got what I expected.
Next morning came quickly, we had a lot of tail wind.
One hour twenty minutes before landing the attendants began serving breakfast. You could order your preferred breakfast at the cook before going to sleep, so after wake up it was ready to serve.
We had the choice of continental breakfast, american breakfast (with ham or bacon, eggs to your liking - scrambled, sunny side up, fried, boiled etc), muesli (with milk or yoghurt) etc., warm beverages like a lot of different coffees, various teas, hot chocolate.
I ordered: American Breakfast with crispy bacon, two sunny side up eggs, whole grain toast and croissant, swiss muesli with yoghurt, assorted fruits, darjeeling tea and banana milk shake.
Before breakfast we got hot towels again, and a friendly wake up from the flight attendants.
This is what I got in the morning:
Exactly like I ordered. The eggyolks where warm and liquid - just as I love them, the bacon crispy, the banana milkshake freshly blended, the croissants and bread warm and tasty and cross. What more can you want - it would not have been better in any hotel.
After a flight of about 7 hours and 35 minutes we landed in Vienna, I have to say that I felt fresh an relaxed.
After proceeding through customs I went to the baggage claim area, where my bags allready waited for me.
I went to work right after the flight - an easy thing for me working in the office park at the airport.
It was a great flight, there is no better way across the atlantic if you want to go to vienna.
The crew was friendly and professional, the catering exceptional, the seat was good and what one could expect, the IFE is slightly dated (no video an demand), the cabin was clean an nice (i like the colors and the fake wood, they look better in real life then on pictures. In real life the cabin looks stylish), all in all a great flight. Would do it again any day.
Checo77 From Peru, joined Oct 2004, 1345 posts, RR: 7
Reply 1, posted (3 years 6 months 1 week 3 days 1 hour ago) and read 19318 times:
great trip report man! I liked the seat, looks very confy. And the breakfast looks amazing, it got me hungry!
Haven´t flown Austrian yet, but will probably try it in the future, because fares from my home airport (PRG) are getting higher and higher and flights out of VIE are cheaper even considering the train ticket to get there.
A lot of people from the czech republic depart from vienna, I know it from the parking lot (many cars with czech L.plates).
Austrian Airlines is in my opinion an underrated airline, I think its still one of the best arround. Its no-nonsens in a way like its mother company lufthansa (very professional, on time etc.), but still has a special charme or character that I like. And the food is really great (the idea with the cook on board is a good one, and it shows when one tries the food).
Of course there are airlines where the IFE has more bells and whistles, but what I want is a comfortable seat, clean and well maintained aircraft, and nice and professional crewmembers.
canadiantree From France, joined Jun 2006, 146 posts, RR: 0
Reply 3, posted (3 years 6 months 1 week 2 days 23 hours ago) and read 18716 times:
I live in Bratislava and flew VIE - CDG last week on OS and CDG - VIE on AF. My flight with Austrian was by far more enjoyable. The last flight I had flown with them was in 2004 VIE - YYZ on their A340-200 and YYZ - VIE on their A330-200, I loved every flight and I miss their Airbus widebodies...
Great TR! What kind of job do you do at Schwechat if that's not too indiscreet?
LH4116 From Sweden, joined Aug 2007, 1736 posts, RR: 17
Reply 7, posted (3 years 6 months 1 week 2 days 20 hours ago) and read 18207 times:
Hi there, great report!
It's not everyday we see an OS report in long haul Business Class, a product that has not been covered well for some 5-6 years or so. After having OS Biz bashed and dashed by a fellow reporter a few years ago, I think most people turned red against the airline, and their poor financial state seems to add to that poor image.
However it seems like they deliver a world-class product, which is far beyond the standard of EU carriers. Food looked absolutely fantastic, and the presentation could might as well have been from a restaurant. I'm guessing they plated up the main course right infront of your eyes? (as opposed to most other EU carriers these days who simply heat the meal in the dish, much like they do in Economy)
The seat looked quite nice, and I really like the faux wood. Creates a very stylish ambience in the cabin, and a little bit of cozyness by judging the recline pics
767747 From United States of America, joined Jan 2005, 2078 posts, RR: 24
Reply 8, posted (3 years 6 months 1 week 2 days 16 hours ago) and read 17634 times:
Great report on Austrian! The food looks amazing - and what a great full breakfast prior to arrival!
I flew "Grand Class" on Austrian back in 1999 on their A340-200 from JFK-VIE. Do they still call in "Grand Class" ? It was my first time in a premium cabin, and it was incredible. The cabin only had about 5 seats occupied, and it was amazing.
Thanks for sharing! I love the idea of having a chef on-board. How classy!
TJCAB From Canada, joined Oct 2004, 348 posts, RR: 0
Reply 9, posted (3 years 6 months 1 week 2 days 13 hours ago) and read 17346 times:
Quoting lychemsa (Reply 4): Austrian have the best food in my opinion. At least they make an effort even in Y, unlike our US airlines that serve the bear minimum.
Lufthansa Y catering ain't much better (actually disapointing), IMO. Flew twice to germany last year, the portions were so tiny. when i asked for another dinner roll, it was like pulling teeth. they had to wait till the end of dinner service and then i was handed a single roll. When i used to take AUA or Swissair (at the time) they would come with a basked filled with additional rolls and encourage you to have another, first round of service!
nethkt From Thailand, joined Apr 2001, 1107 posts, RR: 3
Reply 10, posted (3 years 6 months 1 week 2 days 13 hours ago) and read 17329 times:
Thank you for sharing! What a nice report on an underrated airlines.
I'd take OS business class across the Atlantic anytime.
Love their meal presentation and selections from Do&Co.
Riedel stem(less)ware onboard is nice Austrian touch
LH lounge T1 JFK is one of the nicest LH lounge with Lanson Champange bar, lovin' it....
zauberfloete From Austria, joined Nov 2000, 302 posts, RR: 0
Reply 12, posted (3 years 6 months 1 week 2 days 8 hours ago) and read 16778 times:
Quoting Quokkas (Reply 11): No doubt a true lie-flat is better. Am I right in thinking that this aircraft also features seven across in J (2-3-2) and ten across in Y (3-4-3)?
I think most airlines offer a true flat horizontal seat/bed only in first class.
In business class most lie flat seats are like this one slightly downward angled. This seat is flat in sleeping position, but not horizontally oriented, but slightly angled.
Yes, the B-777-200 of Austrian features 2-3-2 in business and 3-4-3 in Economy, as most 777 operators seem to do nowadays. I liked 2-5-2 in Economy better (as e.g. Delta has/had it).
No they don't. The "Grand Class" was installed in the A-310-324 and the A-330-200 and A-340-300/200 aircraft. This old "Grand Class" was not as good as the Business Class is on the 767/777 aircraft. I travelled about 8 times in the old Grand Class on longhaul (last time in 2006 on the A-330-200), while the catering was as good as it now is, the seat wasn't. The "Grand Class" seats on the A-330-200 where electrically adjustable seats, but no lie-flat seats as they are in the B777 or B767 now. They also had not the fixed backshell, so the seat in front of you reclined towards you and decreased your space.
Quoting 767747 (Reply 8): I love the idea of having a chef on-board. How classy!
Yeah, the chef-on-board is a good idea, and he really prepares things on board. They have some kind of special oven or something on board (I think some kind of hot-air-stove/oven), so he can really "cook" or prepare things to your order. My wife wanted something different then what was available on the menue, so he improvised a grilled chicken fillet with various vegetables.
Quoting LH4116 (Reply 7): I really like the faux wood. Creates a very stylish ambience in the cabin, and a little bit of cozyness by judging the recline pics
I'm normally not a fan of faux wood as a material, but it does look nice in reality and provides a "club" atmosphere. It reminds me of luxurious trains or something.
Quoting canadiantree (Reply 3): What kind of job do you do at Schwechat if that's not too indiscreet?
I am employed in a construction management company
daviation From , joined Dec 1969, posts, RR:
Reply 15, posted (3 years 6 months 1 week 2 days ago) and read 16023 times:
Very good trip report! Ah, Business Class - so much better than my experiences in economy!
I have an office in both New Jersey and New York - would you believe that I don't how far along the new construction of the World Trade Center is? From the picture, I now have a better idea. I should be ashamed that I'm not current with my own city.
Niagara Falls? Did you take a side trip? Niagara Falls is quite far from New York City, perhaps 400 miles. It's a short flight to Buffalo, but an automobile drive takes a good portion of the day.
Someday, I dream of visiting Austria. My family name is Austrian, there is supposedly a small town with the name. And I would love to attend opera at the Staatsoper.