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US Airways A332s, A Step Forward In The Fleet?  
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Posted (2 years 6 months 6 days 16 hours ago) and read 18237 times:

US Airways A332’s, really a step forward in the fleet?



http://pic100.picturetrail.com/VOL1168/13216160/24094562/402190155.jpg


Background:
October 2011, time to look at the Christmas vacation coming up end December. As usual my destination would be Anderson, SC. The first thing to do was searching various airlines, prices and itineraries. After quite a bit of a search 3 itineraries came up, all of them heading to Atlanta. An airport I have not been in since 2009. On the menu today was:

1. Delta Air Lines: Paris CDG-Atlanta direct A330-300
Delta is my most flewn airline, I’ve been on the A330-300 before and a direct flight was not so interesting

2. United Airlines: Brussels-Chicago-Atlanta-Washington/Newark-Brussels B767-300/B777-200 on the TATL
Would have been my preferred connection as I’m always had wanted to try the old United. However, a 6hour layover in Chicago and going thru IAD/EWR in December did not look that inviting.

3. US Airways: Paris CDG-Charlotte-Atlanta A330-200 on the TATL

A bit more on this one here, as It’s not a secret here anymore. US Airways is not the most favourite carrier for anyone of us, including me. Back in 2010 I flew Brussels-Frankfurt-Charlotte and back with them on their Airbus A330-300s having one of the worst inflight experiences I can remember. Terrible seat pitch, rude F/A’s…. not a trip to remember. Actually you can find the report here.
US Airways A330-300's. Are They Really That Bad? (by MSS658 Oct 16 2010 in Trip Reports)
US Airways A333's.Are They Really That Bad? Part 2 (by MSS658 Oct 23 2010 in Trip Reports)

However all the bad said in here, US Airways acquired a few A330-200’s back in 2009, mainly to have the range to fly to Tel Aviv from Philadephia. Besides these routes the newer A330’s have been active on flights to London, Paris, Rome and Madrid as well as the route from Charlotte to Paris. Since these planes are quite new, US promoted the new and improved amenities in both classes. Knowing this, I always promised to give US another chance longhaul if I had the chance to catch the A330-200. So it was a done deal. The flight on to Atlanta would be on a CRJ 900, a fairly new type for me.

Pre-departure:
End December 2011 passed soon and I was already packing my bag for my flight today. In the few months that have passed their has been some changes. Apparently I would be driving by myself from Atlanta to Anderson. Off course I would not be doing it after a 18-hour trip from Belgium. So I would be overnighting in Atlanta before heading to Anderson the next day. The 23rd I did not receive any invitation for online check-in. I don’t know if this is standard for US Airways on intercontinental flights or just because I booked using expedia.
Christmas eve came and the alarm sounded at 4:00. My flight to Charlotte arrives from Philadelphia as US754 at 7:55am, a quick check online revealed that it was due in at 7:10 so plenty of time. At 4.50am a pre-arranged shuttle service came to pick me up for a short hop to the Lille-Europe station where I arrived at 5:40, still a long time before my train was due to depart. Here are some overviews of the station



And an older TGV




At 6.00 I was able to see that platform 44 was assigned for the first leg to Paris CDG.



The first leg would be in a renovated TGV-Duplex. The journey to Paris CDG terminal 2 would take about 55 minutes, here is the first class cabin on the upper deck



Soon I went to the bar to catch me some breakfast. Quite expensive, but I’ve seen worser on these TGV trains (based on commuting between Southern France and Belgium in Spring 2011).



Well, not quite in the air yet but my knees might better get used to being caught on camera again, decent legroom for this part of the journey. Today’s journey was very calm, in second class the load was 50% and in first 40%



At 7:17 our train arrived in terminal 2 of Paris CDG. Here is another view of the train, now bound for Montpellier


Leaving Paris Roissy Charles De Gaulle airport
First step was up to the famous FIDS to find my flight, however only departing flights from terminal 2 where shown. US Airways uses as most of the Star Alliance carriers terminal 1, so I had to connect. I had red on luchtzak that it was almost impossible to find the famous CDGVAL train. Don’t know why but immediately I could find a very clear marked sign to the train. Just before entering the hallway to terminal 2F I could decend down to the platform. Soon the train arrived



Nice front row seating.



Soon I arrived at Terminal 1 and noticed the tail of my US Airways plane to Charlotte. Once in the terminal I followed the underground walkway to the elevator which took me to the departure floor. A quick peek outside could already give me some impressions of the worldwide mix of traffic here in the terminal. By now it is 7:45 and sun is beginning to rise above Paris. To start with you have the US Airways A330-200 which arrived from Philadelphia as US754 and will soon be bound as US787 to Charlotte at 11:10



Besides this one, we can see an A380 from Singapore airlines. Arrived about an hour prior from Singapore as SQ334 and will be going back as SQ333 at 11.00



Another exotic heavy was the EVA Air 777-300ER that has just landed as BR087 from Taipei and would be flying back home at 11.00 as well.



A quick peek in the FIDS inside indicated me that it was going to be a calm Christmas eve today, everybody will get to it’s destination on time. Including my Charlotte flight.



Soon it was time to go to the check-in row. Lines where divided in the Envoy/Star Alliance status and Economy class for US 787 to Charlotte and US 755 to Philadelphia leaving a few hours later. When I approached the agent I greeted her in French and she responded in English, soon I continued in French. But the agent could not care less, so the language turned back to English.. ah whatever… When I wished her a good Christmas I just got nodded back at. Soon I was able to use the self service kiosk to check in for my flights to Atlanta. Both flights would be full today. I would be seated in 28H on the US787 to Charlotte and 18F on US2699 on to Atlanta. Soon my bags where laid on the belt and an equally friendly agent checked them in. By 8.15 I was all set and ready to rock and roll.
The first stop was a boarding pass control at the front of a so-called jetbridge before being allowed up. Soon it was up another 2 floors trough the tunnel.





At the top there was a line showing us the way to the passport control (for satellites 1->4). And for the shengen satellites (5->7). Our flight to Charlotte would leave from gate 28, so direction satellite 2 for me. After passing passport control you would have the duty free shopping. Since I prefer spotting to shopping I went straight into another funky tunnel



While terminal 1 is not the most user-friendly terminal I must say I did enjoy the great architecture of this terminal. At the end of the tunnel I could see a lot of passengers crossing me. Another item to spot once in the terminal, the second US A330 had landed from Charlotte as US786 and will leave again to Philadelphia as US755 at 13:00. Soon I arrived in satellite 2 where the security check was to be. Since there was no line and that would change in a few minutes with a full 332 and a 77W load leaving at the same time, I decided to choose to already go trough security and see what all is to do in the gate area. At this time it was 8:55

Terminal 1 is not known for being that spotter friendly neither. So I did my best to give you a bit of an impression.
A first view would take you over to satellite 3 where you could see an United Boeing 767-200 registred N16154 being prepared for it’s flight to Newark as UA 57, however in my hart this plane still belongs to Continental.



A bit closer to us we can find B-16711. EVA Air’s visitor from Taiwan, doesn’t this 777-300 looks large..
Here is the front
br>

And the back, in the meanwhile refuelling is in progress for the 12-hour journey back to Taiwan



Our next stop would be N279AY a US Airways A330-200. It would not be my ride today, but will meet this frame on several later occasions in the next few months. Here she is resting before her trip to Philadelphia.



Soon in between the big Airbuses and Boeings we had a smaller visitor. An Aer Lingus A320 popped out of nowhere and docked in at the satellite. Here she is, EI-DEA.



Just in case all my text did make you forget where we are heading to today.



Maybe it’s time to take a look at our plane for our flight to Charlotte. Today it will be N282AY, a 2-year old A330 taking us down to Charlotte



Peeking from up front.



At satellite 1 you could see Singapore Airlines’ A380 parked, this one would be registred as 9V-SKF



Soon a whole young crew in green uniforms appeared. Very clean and tidy. Would this maybe mean that US Airways has a new uniform? Nah, that was the crew for EVA’s flight to Taipei. In the meanwhile another crew approached. Some wearing light blue shirts, other dark blue. Some where half tidy, others you could clearly see that the uniform already had some flights passed since it’s last irioning. A senior crew jipping and japing in pure Southern dialect for the whole satellite… Clearly the US Airways crew has arrived… Before I get shot for this, I did actually find this contrast quite funny . Soon I even found myself a bit in a breef conversation with the purser, and well.. My first contact with the crew was much more positive than the infamous US Airways 705 crew back in February 2010. By 10:00 I had seen all what was to see in the terminal, not too exciting as you can see.



On today’s flight, 2 gates would be used. The majority of the passengers would use gate 21 except for the Envoy and Star Alliance elite members where allowed to board via gate 22. However one jetbridge would be used.

At 10.20 Paris time; 4.20 back in Charlotte the boarding started, first for all Envoy passengers. Then boarding continued by zones, Since I was in zone 3 I was fast on board after getting the usual security questions I was allowed in to the jetway and was free to board.

US Airways flight US 0787 From Paris Charles De Gaulle to Charlotte
Saturday, 24 December 2011
Paris Charles De Gaulle (CDG/LFPG) – Charlotte (CLT/KCLT)
US Airways 787 (United Airlines 2391)
Airbus A330-243 N282AY. Economy Class 28H
Built and delivered to US Airways on 6 November, 2009
11.10-11.07 (Terminal 1, Gate 22; wheels up on runway 27L at 11.27)
14.50-15:04 (Gate D10; wheels down on runway 18C at 14.50)
Announced flying time: 9hrs46mns
Cruising Altitude: FL 380
Load factor: 100% in Y
Routing: Paris-Brest-Gander-Portland-Philadelphia-Washington-Lynchburg-Charlotte
http://pic100.picturetrail.com/VOL1168/13216160/24094562/402195888.jpg
Personal statistics
152th registered flight.
15th flight in 2011
10th flight on US Airways
4th flight on the A330 series aircraft
1st flight on the Airbus A330-200
1st flight on N282AY

Recommended song for this long haul flight: All I want for Christmas is you –Mariah Carey

When boarding the plane I was greeted by a younger male flight attendant with a heavy latin accent, later known as the assistant purser who will be making the announcements on board. At the end there was another flight attendant in her late 50s asking for my seat. I got a ‘good try’ when I told the flight attendant that I had to turn left to reach 28H. Well, never hurts to ask . When I made my right turn I was met by the smell of the brand new leather, quite interesting for a plane that was only 2 years old. When passing the 3L/3R emergency door, I could not resist to make a comment about how surprised I was by the fresh appearance of the plane. When I made it to my seat I was thinking about giving you guys a first impression before the majority of the pax boarded.



When I got seated I found a huge improvement I was not expecting from US Airways at all, it looks like my legs will enjoy this flight more than on the A330-300 a few years back.



Back to work now, a quick search in my handbag and to the rear galley it was. Another senior flight attendant in her 50s was very glad to receive a nice box of truffles, after some talk it was back to my seat, by now my seatmate has arrived. Immediately I could hear some West-Flemish dialect between him and his companion sitting in 28F. Soon he spoke to me in French, he was quite surprised to be answered in ‘WestVlaams’ as well. Lets see what’s all to do outside. Here is 9V-SKF who is almost fully ready to go to Singapore.



Soon our captain came on announcing our flight time to Charlotte would be 9hrs 46minutes. After that our pushback started a few minutes prior to schedule, here is another star alliance visitor.



I was hoping to see the safety video, but my hope turned soon in some disappointment when 2 Flight Attendants stood in the front aisle’s to perform the manual safety demonstration. It seems like US Airways only shows an actual video on the Boeing 757 and 767. Here is another view of terminal 1 while the engines of our A330 slowly came alive.



Giving us a nice view of a Qatar A340-600, heading to Doha in just a few minutes.



And a another great shot of the government Airbuses as well, parked nicely next to each other.



On the way out we could see the CDG trademark, whish I had the chance to log a ride on her once…



Our taxi would take rather long as runway 27L was in use, not much to see form my side of the plane, before reaching the threshold there was some Skyteam traffic as well. Like this Delta 767 with winglets (N187DN)



Or this Air France A340.



And before we are up and away F-HPJF, an Air France A380 heading to some far away destination.



Soon it was 11.27 in Paris and 5.27 in Charlotte and I was forced in the seatback, meaning takeoff had already begun
http://www.youtube.com/watch?v=8ZV4jaaLHCc
Up, up… and away.. above the green countryside
http://www.youtube.com/watch?v=ge5jZuG7JE0



Soon the North sea was in sight.



Starting our long journey to Charlotte, NC.



On the positive side of the US Airways story the crew on this leg where in a much better mood than the crew on US705 back in 2010. This crew was laughing, joking… and do not forget. No US Airways Charlotte based crew without flight attendants speaking with a heavy southern accent…
6.30 in Charlotte, 12.30 in Paris. Time for the meal service to begin, but first a beverage and peanut service. Another surprise I was not expecting from US Airways



Followed by the main meal, Chicken or pasta was the choice. I opted for the pasta, not my personal taste however. After opening I remembered it was the same meal I took on the Frankfurt-Charlotte leg and my opinion was equal. First we thought the appetizer was some meatballs, but apparently they where tomatoes. Frozen, hard and inedible… Thumbs down to US Airways for this one.
]


While the sun is starting to rise in Charlotte, it is already 13:30 in Paris and US Airways 787 has been airborne since 2 hours and the meals are cleared. Time to talk a bit about the IFE.
US Airways uses a quite interesting system on their A330-200’s another improvement compared to it’s older sisters in the fleet. It contains 50 films, 20 sitcoms, 30 cd’s, games and even a moving map (If flying on any other type, you will not get this feature). Headphones are available for 5 Euro’s, Thankfully I had my own better ones.
To start off the main screen:



If I select any screen, I can chose by genre:



Or just select any movie in the list



Some quick flight information that can seen while doing anything





And here our favourite feature onboard any plane
Some details:



And our high quality map, interesting to see different shipwrecks on here.



In the meanwhile at least every F/A came down to my seat to thank me personally for the wonderfull gift. I did buy some chocolates from the duty free. When remarking to the mail F/A about this an another F/A said from a few rows back. ‘Aww, do you really think sow, thowse are the worst ones Ave ever eaten’. When another F/A approached she turned back to her and said in a big Southern accent. ‘have you thanked him for the chocolates”, she looked and said “aww, was that him? He even said hai in the terminal, That boy was as sweet from the moment he got on that airplane. Let’s call her US1, a few more funny conversations would appear with her later on. In the meanwhile it was interesting to see that there even where USB plugs



Soon it was time for a little walk.When using the lavatory it was very clear that we had already been 3 hours in flight. Unafortunaly this did not get any better when our flight progressed. Some cleaning would not have been a bad idea, However I must say the faux wood looks pretty good. After returning from the lavatory I stretched and talked a bit with the F/A. I did get remembered that except for lavatory and drink visits the rear galley is off-limits to the passengers. So I soon made myself back to my seat. Nice to see the IFE box isn’t that large at all 
http://www.youtube.com/watch?v=uN3SPbqE2es



I settled in for a movie, I selected Cheaper by the Dozen 2. However, shortly after staring this message appeared. Oh well, I guess it can happen everywhere



Thankfully US1 was able to reset it, she checked from time to time how “thait taivai was comin along”. 16h30 in Paris and 10h30 in Charlotte, 5 hours since we are airborne and still 4hrs30mins on the clock and the carts where back in the aisle. Maybe a snack service? No, it is time for US Airways famous hydration service offering signature waters and Oranje juice. I opted for the water



An hour later into the flight my movie was finished and it was time for a quick cabin picture while it was very calm in the cabin. As seen on the picture, the crew rest is located in the exit row. Similar is found on the A330-300s.



Above Canada already



Soon it was time to check the game section, besides the classical board games you can check the quiz section as well, let’s play.

.

However, Walloon? An official Belgian language (correct answer is French)…; Shame on whoever made this one.



Apparently not all functions where able on the system…



Nice wingtip



Quite high already 



Finally we are able to see some land, over New Brunswick, Canada.



12:30 in Charlotte and 18:30 in Paris. After a 7hour crossing we where finally above the U, S of A. It felt like it was just a few days ago I was going the opposite direction on a Continental Boeing 777 from Newark to Frankfurt



Here is the story btw..
Going Home, The Star Alliance Way! (by MSS658 Mar 21 2012 in Trip Reports)

The remainder of the flight was spent by playing with the IFE, talking a bit with my seatmate about US lifestyle, my hobby, our trips, … quite fun to have some good companionship on those long trips. Soon it was time for another lavatory visit, at this time you could see and smell that this plane has been in the air for almost 8 hours now. Soon there where 2 male passengers interacting with the US1 and another flight attendant. I could clearly hear “Y’arr in mai kitchen, can’t ya see am cookin in here”. After some more chatter between me, the fellow pax and the F/A’s it was soon time to head back to my seat. In the meanwhile over we where over New York city.



Over the New Jersey countryside



13:30 in Charlotte, 19:30 in France. 8 hours have passed since N282AY spooled up her engines in Paris and still just about an hour and a half to go before touchdown the flight attendants where in the aisle again with something that smelled pretty good. And I was right, soon they served a ham and a cheese Panini which did taste quite good.



Flying over Washington Dulles airport, the remainder of our flight is shortening each minute



When the flight attendants came by for refills (surprise, surprise… refills on US Airways. Where are we going to write that). They where quite surprised when I handed my used cup to be refilled. I got compliments how I did a good job on the recycling thing. The Passenger seated in front had a concern regarding his connection. When explaining his matter to US1 she replies “wail, ya’rr gonna maike that connection cause I’m connecting as well, you can be sure. But off course it depends on how others ar doin laik Frainkfurt and all”. The Southern accent put a smile on my face again. This crew was really making up for the bad set I had on Frankfurt-Charlotte in 2010. While Personally I found this flight to be not that bad at all, some other passenger in the forward cabin was not so happy as he expressed it to US1 while she was collecting trash. When she approached my row she commented about it to her colleague ‘cain you bailieve that that gai snapt at me on Christmas eve, well he aint getting no merry Christmas when he’s gettin of” Just another funny one…
In the meanwhile above Virgina



When 14:15 passed in the eastern time zone the engines started to spool down giving the start of our decent. Just a matter of minutes later the clouds broke and the North Carolinian countryside became visible.
http://www.youtube.com/watch?v=u0pwWMDQOMc


How about another view of our flight progress today.



The Appalachian mountains are visible as well by now.



We have already passed Raleigh, NC. The remaining flight time to Charlotte would be less than 10 minutes from now.



A quick shot of the cabin after a 9hr flight from Paris Charles De Gaulle



We would be approaching Charlotte from the North, arriving over lake Norman.



After passing Lake Norman the flaps where deployed and we where along the ring around Charlotte, better known as I-485



Better view of the Appalachian..



14:50 in Charlotte, 20:50 in Paris. 9hrs20mins after our takeoff in Paris, N282AY hit the soil of runway 18C It seemed like our actual flying time was a bit faster than our estimated flying time of 9hours and 46minutes
http://www.youtube.com/watch?v=bXMz7d82-8I



Landing on runway 18C in Charlotte means a lengthy taxi to the D-concourse where the immigration facilities are at. I was not so happy with that as my connection time was not that long and we where already a few minutes behind schedule. Here is the downtown area



Soon we passed the E-concourse, dedicated to US Airways Express where my connecting flight is due to leave in just a little over an hour.



At 15:04 we came to a full halt at gate D10 and the engines where powered down, right beside the Insell Air MD80 registered PJ-MDE.



Soon some kind of Jazz music played (nice tone btw, can anyone help me what tone that was?), I said goodbye to my seatmate, and started moving forward. A last pic of the Economy cabin of our A330.



When I reached the doorway the pilot had already left, however I was allowed to make a picture of the Envoy cabin. Quite impressive I must say, would not mind sitting here at all.



Soon I thanked the crew for everything and I stepped of the aircraft onto the US soil. By now it was 15:15. Exactly 1 hour prior to my next departure.

Transferring in Charlotte-Douglas International
Luck did not struck me that well as most passengers from our flight had already disembarked, at the same time US705 from Frankfurt was arriving as well, adding some 200 more passengers in the small arrivals hall. This is something Charlotte can improve since the current Immigration hall is not capable of handling more than 2 A330 arrivals. I was starting to get nervous for my connection flight to Atlanta, so nervous I did not see the booth had been free for a few seconds already. I got responded by the immigration officer “Wail what took you so long, I could have took a nap, died my nails, ….” I responded immediately with ‘I tought you deserved a break of a few minutes’. She bursted out laughing immediately, wished me a good flight and I was on my way. Soon I noticed a familiar face, one of the infamous dragons who where working on my Frankfurt-Charlotte flight back in 2010. I could only be relieved she was not working on my flight from Paris today. Next stop was the baggage carrousel, claim 4 was to be used for our flight. Bags where already on the claim, so a bit of a relief came at 15:25. In the meanwhile a quick check on the FIDS verifying that US2699 to Atlanta is still expected on time at gate E26.



15:35 the carrousel comes to a halt, however I’m still waiting on my bag. This is not a good sign at all. Soon I went to ask an agent if they are still unloading bags from US787. I got a response in the form of ‘I Think so, but I’ll go check”. In the meanwhile I was really starting to get angry at ADP, I mean how could you check a bag in 3 hours prior without coming from a connection and still manage to loose a bag….. Thankfully a few minutes later the agent came with the relieving news that there are still bags coming and soon the carrousel started to come back in motion and soon my bag was there. Soon I dashed over to the baggage recheck area and asked if it was still worth it that me and by bag would make it. I got a positive answer if I ran for it. By now it was 15:50 and boarding was already in progress for US2699.
Soon I started a to go fast but could not resist laughing when an American family said to each other “Welcome to the F-Blinking USA”, after the last hour I could agree a little bit to it I must say. I ran thru the arrivals and departure hall before reaching security; shoes off, belt off.. as luck may happen, I did had some inexperienced travellers in front. In a normal situation not so much of a deal. But the clock was starting to tick.
16:01 passed and I was finally trough security, now up to gate E26 which normally takes about 15 minutes to reach.. So more than time to show my best athletic arts . On the way I was thankfully enough to take at least one decent pic of N282AY, an hour after arrival from Paris CDG.



After a bit of running I reached gate E26 at 16:05, where I was met by a good line. I was very relieved when they confirmed they where all heading to Atlanta. After the relief I had a few seconds to check the registration. Today N934FJ, a Mesa CRJ-900 was waiting for me. It had arrived an hour prior from Norfolk, Virginia as US2767.



I was glad to finally be onboard the CR9. The first time on Delta I got pretty sick the day prior so I could not enjoy it, on another attempt with Lufthansa Cityline my flight got cancelled and was rebooked on an EMB-195. Here is the report
Sun, Snow, Rain And ... Lufthansa! (by MSS658 Sep 4 2011 in Trip Reports)
So 3rd time good time we say, righy??
Soon, still out of breath I went back in the line and at 16:08 I was onboard of.


US Airways Express/Mesa Airlines flight 2699 from Charlotte to Atlanta
Saturday December 24, 2011
Charlotte (CLT/KCLT) – Atlanta (ATL/KATL)
US Airways Express/Mesa Airlines flight 2699
Canadair Regional Jet 900 , N934FJ Economy Class 18F
Built and delivered to Mesa Airlines on 24 june 2005
16.15-16.20 (Gate E26; wheels up on runway 18C at 16:35)
17.33-17.27 (Gate D25; wheels down on runway 8L at 17:22)
Announced flying time: 45mins
Cruising Altitude: FL 260
Load factor: 100% in Y
Routing: KCLT-Zaver2-Zaver-ODF-FLCON7-KATL
http://pic100.picturetrail.com/VOL1168/13216160/24094562/402273373.jpg

Personal statistics
153rd registered flight.
16th flight in 2011
1st flight on US Airways Express operated by Mesa
7th flight on the CRJ
2nd flight on the CRJ900
1st flight on N934FJ


When I reached the end of the long jetway I was greeted by a young flight attendant. I responded soon that I was glad to be onboard and that I just made it. Or well I must have been her kindness of me looking like a total wreck but she immediately offered me a drink that I could drink in the galley. Whatever the reason was, I was very pleased with it and was glad to have something to drink. In return, the chocolate box popped out of my bag. After some chat I was allowed to quickly say hey in the cockpit and to treat you guys with this one.



When boarding was almost complete I moved back to my seat. My seatmate had already installed him and he was for sure hoping that that seat next to him would stay free… Well it was not his lucky day. Soon we started talking, well the majority of the time he was speaking as I’m still out of breath. A view I was delighted to have over here



A few minutes delayed we start our pushback, thankfully slightly being late as this was an important flight for me (there is a surprise later on this trip report). Here is the E-concourse after departure. Nice to see how these gates are fitted for the ERJs and CRJs around this part of the airport. Only the Dashes can’t be attached to the jetty.



Some of them are parked here



And the more busy side of concourse E. On the way I spotted N262PS, a PSA Airlines CRJ 200 that flew me in December 2010 from here to Greenville/Spartanburg
US Airways And Irregular Operations! (by MSS658 Jul 17 2011 in Trip Reports)



Soon we passed Concourse D, where all the heavies are parked at. Here you can find N282AY once again, being prepared for her next mission back to Paris as US786 at 17:55



Soon I spotted N272AY, flew her in February 2010 from Charlotte to Frankfurt you can find my report here:
US Airways A333's.Are They Really That Bad? Part 2 (by MSS658 Oct 23 2010 in Trip Reports)
Shortly after I could spot N274AY as well, flew her as well in February 2010 from Frankfurt to Charlotte. Here is my report on that bird.
US Airways A330-300's. Are They Really That Bad? (by MSS658 Oct 16 2010 in Trip Reports)
and a pic.



Some other international flights, 320s and one Boeing 767-200 heading to Rome as US 720



When passing the B and C concourses a few other old friends came in view. Like N443US, the plane that took me on a very memorable flight from Charlotte to West Palm Beach in December 2010. If you want to see more, just take a look
Propping Around The Upstate! (by MSS658 Aug 7 2011 in Trip Reports)



Special livery A319, I hope to see you in my log in 5 days



N460UW is present as well. I flew her in August 2011 from Charlotte to West Palm Beach. Here is my report on her.
Chasing The Storm On US Airways! (by MSS658 Jan 24 2012 in Trip Reports)



Before leaving Charlotte, a quick spot in the A-concourse



At 16:36, about an hour and 45 minutes after landing on this very same spot with our A330-200. N934FJ spooled up her engines and back in the air we where.
http://www.youtube.com/watch?v=k0LMN1InSwA


Goodbye Charlotte, see you in a few days!



Soon we proceeded back in a South-westerly direction towards Atlanta.
http://www.youtube.com/watch?v=Jcwj9GSvzQY



During all the rush I almost forgot to make one obligatory pic. The legroom, which was not bad for a 45 minute flight



Soon the inflight announcement came, announcing that there was going to be no service due to the short duration of the flight. I was quite surprised to hear, 45 minute flight time is more than long enough. If Southwest Airlines, Lufthansa and any other carrier can do it on a stage this long. Why can’t Mesa Airlines do it? At least First class got service. Well service, that is the same as in Y on any European carrier…
The sun started setting gradually as we where cruising along the Appalachian mountains



No inflight entertainment was needed on this flight, the window had great enough views. That was the reason I did not want to miss this flight, the next departure would be in pure darkness. Some small lake over here



And the beautiful view continued…..
http://www.youtube.com/watch?v=CF9HAmkTyv0


Quite interesting as we are flying right above Anderson, SC. The town where my journey will end tomorrow afternoon, some backtracking.. On the other side, with a view like this it’s worth backtracking.



Just a little bit past 17:00 the engines where brought back to idle and the decent started to the Atlanta area. In the meanwhile somewhere above Lake lanier.



Another additional bonus on this flight is that we are arriving over Atlanta city-centre. Let me present you.





Soon some turns where to be made indicating we are under 10000 feet.
http://www.youtube.com/watch?v=-9Zt8xvjwxE


Time for a quick cabin shot.



Soon we where on final for runway 8L in the sunset.



At 17:22 local time we hit the tarmac of the Atlanta Hartsfield-Jackson’s runway 8L.
http://www.youtube.com/watch?v=6r5TMn7dLwY


Soon we taxied passed Concourse E, where all the international flights are due to leave. The European push is in full swing with 767s and A330’s pushing back to all over Europe, however no pictures due to the E-concourse being on the other side. We did had a view of the Renaissance hotel however…



Soon we reached gate D-concourse where our gate was located.



We turned at gate D25 at 17:28, but we still had to wait a few minutes before we would taxi-in completely. Finally at 17:35 all was attached and the passengers where allowed to disembark. Here a quick cabin pic.



After bidding the crew farewell and thank you, it was time to head into the worlds busiest airport.

Arrival in Atlanta Hartsfield Jackson International airport

First of the plane it was time to make another picture of N934FJ, shortly boarding for it’s flight US2612 back to Charlotte and Charleston, South Carolina.



It seems like the Charlotte-Atlanta route is pretty popular. Airtran, Us Airways and Delta have flights on the route.



Soon I went down the escalator, onto the People mover to baggage claim. Today carrousel 6 in the North terminal was assigned for US Airways.


I was please to find out that US Airways in Charlotte kept their promise as I found by bag soon.



Soon I contacted the Wellesy Inn Atlanta Airport hotel and told me what shuttle to take, so soon I was back outside waiting for the shuttle. Finally at 18:30 the shuttle arrived and I was in the hotel about 20 minutes later. It was 19:00 Atlanta time and 1:00 Belgian time when I finally reached my room after 20 hours of travelling.


Post Arrival
Here are some pics of my room.
Bathroom:



Bed:



Soon it was time for my first American steak again 





At 21:00 I was fast asleep and was awoken at 5:00, a few hours later I was able to spot the view, did not realize that I was this close to ATL.



Soon I could enjoy a Christmas Breakfast in the Waffle house, nice to see some ambience troughout this.



With a view, well… kind of



At 9:00 it was back to the airport to get my rental car, the rental car facility is another train ride to an off airport location. Soon I found my rental car with enterprise offering me an upgrade for a small extra. So it became from a compact car to a Dodge Avenger. Since I had a 200km drive to go, I accepted the upgrade. Here are some pics
Exterior:



‘The Flight deck’

.

Soon I hit the road and after an uneventful drive I made it in Anderson by 12:00 noon.


Overall verdict:

It’s not a secret anymore that US Airways is not the most enjoyable to fly, sometimes you can get a bit lucky. Sometimes it can be a a bit weird. On this trip I did had a frozen appetizer which was not acceptable, thankfully this was the only negative aspect of the trip. US Airways really did a good job on those A330-200s as they are a big improvement over any plane in the fleet. Proper seating comfort and decent in flight entertainment did let the flight pass by smoothly. Our crew was very enthiousastic as well and solved all the problems with humour. It was nice to re-meet with the Southern hospitality from the moment I got on that airplane.. The Mesa flight was good as well, pretty surprised that there was no service on the leg. However I found it very attentive of the flight attendant to serve me some water upon boarding in Charlotte. Some improvement could be done to the Immigration hall of the airport as it is small and can bearly cope with more than 2 full A330 arrivals. I’m not a big fan of Paris CDG but I did found that Terminal 1 had a very interesting architecture.

Overall remarks:

US Airways 0787 from Paris Charles De Gaulle to Charlotte : (Total score = 76%)

Departure: 70% (While Architecture was very nice, the same could not be said of the check in staff)
Aircraft cleanliness : 80% (Clean, new fresh leather smell. However lavatory could use some cleaning)
Seat Comfort: 80% (decent legroom and seat width. IFE box does not form any disturbance at all.)
Crew: 80% (Friendly, nice and welcoming. Everything was solved with some humour and some great Southern hospitality was shown)
IFE: 80% (plenty of offers, choice was pretty good to keep one entertained on a long flight)
Catering: 70% (Limited quantity and taste was pretty average, apero was frozen. Afternoon snack was decent I must say)
Arrival: 70% (crowded but still clearly signed and easy to arrive and transfer in)


US Airways Express/Mesa 2699 from Charlotte to Atlanta : (Total score = 75%)

Departure: 80% (Did not have much time to enjoy as I had to run, however I was pleased to see my bag on the carrousel in Atlanta)
Aircraft cleanliness : 70% (clean and kept that way)
Seat Comfort: 70% (seating was proper for the flight to Atlanta)
Crew: 90% (Very surprised that I was immediately offered something to drink when I got on)
Catering: 70% (No service due to the ‘short’ flight; however not complaining about the offered cup of water upon boarding. Just what I needed  )
Arrival: 70% (We had a bit long of a waiting time for the jetway, but aside from that.. well and clear signed.)

As a bonus I would like to give a list of regs I spotted in Paris Charles De Gaulle, Charlotte and Atlanta.

Paris Charles De Gaulle:
N16154
B-16711
EI-DEA
N279AY
9V-SKF
N282AY
TC-JRK
F-RAJA
F-HAXL
JA706J
N187DN
F-HPJF


Charlotte Douglas International :
N282AY
N665AE
N261PS
N262PS
PJ-MDE
N934FJ
N246PS
N926LR
N293SK
N258PS
N935AA
N327EV
N202PS
N839EX
N328EZ
N228JS
N723PS
N272AY
N274AY
N248AY
N460UW
N733UW
N659AW
N189UW
N443US
N107UW
N785SK
N817AE
N241PS
N326EN

Atlanta-Hartsfield Jackson International Airport:
N679DA
N177DZ
N8745B
N934FJ
N874ZB
N925EN
N956CA


Total facts in this trip report
1 New Airline (US Airways Express/Mesa Airlines)
1 New type (A330-200)
2 New registrations (N282AY and N934FJ)


Thanks for reading and viewing this trip report, I hope you enjoyed reading it. As usual, comments and feedback are always welcome

Stay tuned for my next trip report:
Spectacular Southeastern sunset takeoff, US ATL-CLT-CDG!


Past trip reports:
Going Home, The Star Alliance Way! (by MSS658 Mar 21 2012 in Trip Reports)
Jetting The Blue Way To New York! (by MSS658 Feb 4 2012 in Trip Reports)
Chasing The Storm On US Airways! (by MSS658 Jan 24 2012 in Trip Reports)
A Trip On A Classic Silverjet And Some Trains! (by MSS658 Jan 4 2012 in Trip Reports)
Losing My Southwest Virginity! (by MSS658 Dec 18 2011 in Trip Reports)
Au-revoir Continental! (by MSS658 Dec 5 2011 in Trip Reports)
SATA, The Azores And The A310 Part II (by MSS658 Nov 13 2011 in Trip Reports)
SATA, The Azores And The A310! Part I (by MSS658 Oct 16 2011 in Trip Reports)
Sun, Snow, Rain And ... Lufthansa! (by MSS658 Sep 4 2011 in Trip Reports)
Propping Around The Upstate! (by MSS658 Aug 7 2011 in Trip Reports)
US Airways And Irregular Operations! (by MSS658 Jul 17 2011 in Trip Reports)
Lufthansa, There Is No Better Way To Fly! (by MSS658 Jul 5 2011 in Trip Reports)
A Short Hop On A Big Bird! (by MSS658 Feb 27 2011 in Trip Reports)
A West Side Flight On The East Side! (by MSS658 Jan 9 2011 in Trip Reports)
Wifi And Condensation On US Airways! (by MSS658 Dec 10 2010 in Trip Reports)
Air Canada, North America's Hidden Jewel? (by


Next trip report: Well worn A330s and Hassle free MUC transfer
34 replies: All unread, showing first 25:
 
User currently offlinesignol From United Kingdom, joined exactly 7 years ago today! , 3017 posts, RR: 8
Reply 1, posted (2 years 6 months 6 days 13 hours ago) and read 17618 times:

Hi Marc,

nice report! Good to give US a second chance, I figure you must have been unlucky last time. I always say that the crew make the flight, and this was no exception - seems like the crew enjoyed their jobs, which rubbed off onto happy passengers!

CDG T1, "Le Camenbert", I remember it well. I haven't used it for 10 years, but could see it every day when I worked for AF in Roissypole. I remember the weird glass tubes with escalators inside. And the undertaxiway tunnels leading to the satellites. It looks like nothing has changed at all.

Food onboard looks, well, ok. Shame about the frozen tomatoes, usually my favourite part of a salad. The steak on arrival looks great   And a nice car.

I hope you had a good time in the USA, and look forward to reading about your return.

Thanks

signol



Flights booked: none :(
User currently offline767747 From United States of America, joined Jan 2005, 1954 posts, RR: 24
Reply 2, posted (2 years 6 months 6 days 13 hours ago) and read 17587 times:
Support Airliners.net - become a First Class Member!

Good report on US Airways - it doesn't look so bad!

Quoting MSS658 (Thread starter):
Soon the inflight announcement came, announcing that there was going to be no service due to the short duration of the flight. I was quite surprised to hear, 45 minute flight time is more than long enough. If Southwest Airlines, Lufthansa and any other carrier can do it on a stage this long. Why can’t Mesa Airlines do it? At least First class got service. Well service, that is the same as in Y on any European carrier…

This happens a lot on short flights. When I fly MSP-ORD several times during the year often a service is not provided, and then we flew AVL to ATL, a flight of 35 minutes, nothing was served. I think it really depends on the crew, and if they're willing to rush one in.

Thanks for sharing!

Matthew


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 3, posted (2 years 6 months 6 days 6 hours ago) and read 16620 times:

Hi

Oops! I only see now that there has been a part cut off: Nothing important, but just in case you want to see it.
Air Canada, North America's Hidden Jewel? (by MSS658 Nov 6 2010 in Trip Reports)
A Ride With A Rare Blue Bird! (by MSS658 Oct 31 2010 in Trip Reports)
US Airways A333's.Are They Really That Bad? Part 2 (by MSS658 Oct 23 2010 in Trip Reports)
US Airways A330-300's. Are They Really That Bad? (by MSS658 Oct 16 2010 in Trip Reports)

Quoting signol (Reply 1):
Hi Marc,

nice report! Good to give US a second chance, I figure you must have been unlucky last time. I always say that the crew make the flight, and this was no exception - seems like the crew enjoyed their jobs, which rubbed off onto happy passengers!

Hi Signol,

Thanks for commenting, I'm glad you liked it. I must agree that I had a better set of crews this time than on my 2010 trip.

Quoting signol (Reply 1):
CDG T1, "Le Camenbert", I remember it well. I haven't used it for 10 years, but could see it every day when I worked for AF in Roissypole. I remember the weird glass tubes with escalators inside. And the undertaxiway tunnels leading to the satellites. It looks like nothing has changed at all.

It had some nostalgia added to it IMO, not an airport for everyday travel.. But something different for the change.

Quoting signol (Reply 1):
Food onboard looks, well, ok. Shame about the frozen tomatoes, usually my favourite part of a salad. The steak on arrival looks great And a nice car.

Yea, those tomato's where the only negative aspect. Thankfully the juicy 'American' steak made up for it.

Quoting signol (Reply 1):
I hope you had a good time in the USA, and look forward to reading about your return.

Was a pretty nice time in the U S of A. return report to come soon.

Quoting 767747 (Reply 2):
Good report on US Airways - it doesn't look so bad!

Hi Matthew
Thanks for your comment! I must say that I was impressed by US Airways on this leg!

Quoting 767747 (Reply 2):

This happens a lot on short flights. When I fly MSP-ORD several times during the year often a service is not provided, and then we flew AVL to ATL, a flight of 35 minutes, nothing was served. I think it really depends on the crew, and if they're willing to rush one in.

Still funny how much the US carriers differ from the European carriers. Heck I even got a snack on a 20 minute KLM flight from BRU to AMS. However, I'm still minded that 45 minutes is more than enough to serve a CR9.
Southwest was able to do a whole 737 in the same duration, even US mainline did it.


Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3311 posts, RR: 12
Reply 4, posted (2 years 6 months 6 days 6 hours ago) and read 16510 times:

Good to see that you had some enjoyable flights Marc!

Quoting MSS658 (Thread starter):
When I approached the agent I greeted her in French and she responded in English, soon I continued in French. But the agent could not care less, so the language turned back to English.. ah whatever… When I wished her a good Christmas I just got nodded back at

It's good that the agent can speak English, but poor customer services to switch away from the customer's preferred language

Quoting MSS658 (Thread starter):
At satellite 1 you could see Singapore Airlines’ A380 parked, this one would be registred as 9V-SKF

I flew that (my first 380) SIN-LHR in 2008

Quoting MSS658 (Thread starter):
Soon a whole young crew in green uniforms appeared. Very clean and tidy. Would this maybe mean that US Airways has a new uniform? Nah, that was the crew for EVA’s flight to Taipei. In the meanwhile another crew approached. Some wearing light blue shirts, other dark blue. Some where half tidy, others you could clearly see that the uniform already had some flights passed since it’s last irioning. A senior crew jipping and japing in pure Southern dialect for the whole satellite… Clearly the US Airways crew has arrived…

So US Airways to have tatty, unmatching uniforms!

Quoting MSS658 (Thread starter):
And a another great shot of the government Airbuses as well, parked nicely next to each other.

Whoa, I thought they only had 1

Quoting MSS658 (Thread starter):

In the meanwhile at least every F/A came down to my seat to thank me personally for the wonderfull gift.

Very nice of them (and you)

Quoting MSS658 (Thread starter):
a picture of the Envoy cabin. Quite impressive I must say, would not mind sitting here at all.

Looks very acceptable. Same as CXs?



http://my.flightmemory.com/shefgab Upcoming flights:LCY-ARN-AMS-LGW,STN-OTP-AMS-YUL,YQB-JFK-LAX-DUS-STN,LGW-DXB-BKK-HKG-
User currently offlineThe777Man From United States of America, joined Jul 1999, 6607 posts, RR: 55
Reply 5, posted (2 years 6 months 6 days 6 hours ago) and read 16510 times:

Hi Marc !

Thanks for another great report with nice pictures! Seems USAirways have improved a lot since you last flew them.

How come you didn't fly to GSP or even just to CLT ? Must be closer than ATL ?

Looking forward to your return report!

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineOA260 From Ireland, joined Nov 2006, 27164 posts, RR: 60
Reply 6, posted (2 years 6 months 6 days 4 hours ago) and read 16241 times:

Hey Marc ,

Great report and thanks for the update on US . Im glad to see they have improved and thanks for the shot of the new Envoy Suites as I have just booked them for my next longhaul trip so Im hoping for a decent experience.

I once flew Envoy on the PHL-LGW route and the old seats and product were disgusting. I said I would never fly them again so we shall see if and how much they have changed. I promise a full report  

Regards

Philip  


User currently offlineSultanils From Belgium, joined Mar 2010, 1751 posts, RR: 30
Reply 7, posted (2 years 6 months 6 days 3 hours ago) and read 16138 times:
Support Airliners.net - become a First Class Member!

Yo Marc-e-Marc,

Nice story and very brave of you to give US a 2nd chance. It seems they did perform a tad better than your previous journey. I loved the way you tried to describe the crew’s conversations amongst them in that lovely southern accent. I still keep wondering though if there were no viable and more interesting options ex-BRU?

Quoting MSS658 (Thread starter):
The flight on to Atlanta would be on a CRJ 900

The most sexy T-tail around - in Estonian colours that is  

Quoting MSS658 (Thread starter):
The 23rd I did not receive any invitation for online check-in. I don’t know if this is standard for US Airways on intercontinental flights or just because I booked using expedia.

Does US usually send those invitations/reminders? Not much airlines do that.

Quoting MSS658 (Thread starter):
I had red on luchtzak that it was almost impossible to find the famous CDGVAL train. Don’t know why but immediately I could find a very clear marked sign to the train.

Forget about luchtzak.be, only trust yourself  

Quoting MSS658 (Thread starter):
But the agent could not care less, so the language turned back to English

Pff, what an indifferent and stubborn person that is!

Quoting MSS658 (Thread starter):
after getting the usual security questions

Questions questions questions all in the name of security. It seems they still think that every plane bound for the US is prone to another act of terror...

Quoting MSS658 (Thread starter):
our flight time to Charlotte would be 9hrs 46minutes.

Isn’t that quite lengthy?

Quoting MSS658 (Thread starter):
Thankfully I had my own better ones.

And do they actually fit the sockets?

Quoting MSS658 (Thread starter):
I did get remembered that except for lavatory and drink visits the rear galley is off-limits to the passengers.

Why is that? So where do you have to go then to get a drink or snack?

Quoting MSS658 (Thread starter):
a few minutes behind schedule.

Come one Marc, just a few minutes isn’t that bad?

Quoting MSS658 (Thread starter):
So more than time to show my best athletic arts

I wonder how that looks like   

Quoting MSS658 (Thread starter):
Or well I must have been her kindness of me looking like a total wreck but she immediately offered me a drink that I could drink in the galley.

Very nice and proactive of that FA!

Quoting MSS658 (Thread starter):
Well service, that is the same as in Y on any European carrier…

BOB?

Quoting MSS658 (Thread starter):
So it became from a compact car to a Dodge Avenger.

I’m quite surprised you were allowed to drive that nice car 

Sultanils



In thrust we trust.
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 8, posted (2 years 6 months 6 days 2 hours ago) and read 16033 times:

Hej Hej...

Quoting gabrielchew (Reply 4):
Good to see that you had some enjoyable flights Marc!

Hi Gabriel, thanks for reading!

Quoting gabrielchew (Reply 4):
It's good that the agent can speak English, but poor customer services to switch away from the customer's preferred language

Yea, pretty poor indeed. That's just an ADP thing I guess...

Quoting gabrielchew (Reply 4):
I flew that (my first 380) SIN-LHR in 2008

Good to know!

Quoting gabrielchew (Reply 4):
So US Airways to have tatty, unmatching uniforms!

Jup, that is US for you!  
Quoting gabrielchew (Reply 4):
Looks very acceptable. Same as CXs?

They do look alike, maybe CX's just come with more whistles and bells. 
Quoting The777Man (Reply 5):
Hi Marc !

Thanks for another great report with nice pictures! Seems USAirways have improved a lot since you last flew them.

How come you didn't fly to GSP or even just to CLT ? Must be closer than ATL ?

Looking forward to your return report!

The777Man

Hi Lars
Thanks, glad you liked it. US did not fail indeed on this leg.
It was actually the price that was cheaper than just going over to CLT.

Quoting OA260 (Reply 6):
Hey Marc ,

Great report and thanks for the update on US . Im glad to see they have improved and thanks for the shot of the new Envoy Suites as I have just booked them for my next longhaul trip so Im hoping for a decent experience

Hi Philip, Glad you liked it.
I can only speak for Y. But I can say they still have a long way to go, however they have a competible product out there.

Quoting OA260 (Reply 6):
I once flew Envoy on the PHL-LGW route and the old seats and product were disgusting. I said I would never fly them again so we shall see if and how much they have changed. I promise a full report

Regards

Philip

They are busy retrofitting the whole 330 fleet. But they did have the ex-F class on the 333 which was lie flat I believe.

Quoting Sultanils (Reply 7):
I loved the way you tried to describe the crew’s conversations amongst them in that lovely southern accent. I still keep wondering though if there were no viable and more interesting options ex-BRU?

Hi Nils, thanks for replying.
Except the United option nothing really. And as said, there are funner places to be in december than Newark, Dulles or Chicago

Quoting Sultanils (Reply 7):
Does US usually send those invitations/reminders? Not much airlines do that.

On domestic flights they do.

Quoting Sultanils (Reply 7):
Questions questions questions all in the name of security. It seems they still think that every plane bound for the US is prone to another act of terror...

Welcome to FAA, TSA and the U S of A.

Quoting Sultanils (Reply 7):
I wonder how that looks like

You don't want to know  
Quoting Sultanils (Reply 7):
BOB?

Let's say LH or LX standards in Y to be more detailed.


Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6859 posts, RR: 77
Reply 9, posted (2 years 6 months 5 days 21 hours ago) and read 15430 times:

Hi Marc,

nice report about your US A332 journey. Congratulations on your 1st A332 flight. The interior looks much better than on the A333s, but US still cannot attract me again. Bad catering, $5 for headphones...no thanks!


PH



Nothing's worse than flying the same reg twice!
User currently offlinedaviation From , joined Dec 1969, posts, RR:
Reply 10, posted (2 years 6 months 5 days 20 hours ago) and read 15329 times:

A thoroughly interesting report! You really covered every detail. I am very curious about the seat pitch on the US A330-200. I travel annually to TLV, and though I have many choices from EWR and JFK, it is actually more convenient for me to fly US from SWF to PHL and then connect to the A332. I am 6'3" and terrified of being crushed into a seat for a 12-hour flight.

I have to admit that I cringe when I hear the Southern accent. I can't stand it. But then, I am from New York City so you can just imagine what my accent sounds like! It is just as bad as every caricature on TV and the movies.


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 11, posted (2 years 6 months 5 days 19 hours ago) and read 15199 times:

Quoting PlaneHunter (Reply 9):
Hi Marc,

nice report about your US A332 journey. Congratulations on your 1st A332 flight. The interior looks much better than on the A333s, but US still cannot attract me again. Bad catering, $5 for headphones...no thanks!


PH

Hi PH
Thanks for commenting, glad you liked it. It is a vast improvement. However, as you say there are still numerous better options out there

Quoting daviation (Reply 10):
A thoroughly interesting report! You really covered every detail. I am very curious about the seat pitch on the US A330-200. I travel annually to TLV, and though I have many choices from EWR and JFK, it is actually more convenient for me to fly US from SWF to PHL and then connect to the A332. I am 6'3" and terrified of being crushed into a seat for a 12-hour flight.

Hi daviation, thanks! Glad you liked it  
Seat pitch is more or less industry standard or a bit better. Im 6'2" and legroom ws no problem for me. US SWF-PHL-TLC is definate a good option.

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineCaptainRed From Germany, joined Oct 2010, 698 posts, RR: 21
Reply 12, posted (2 years 6 months 5 days 19 hours ago) and read 15094 times:

Hi Marc,

a nice and interesting report, thanks a lot for putting it together. Really glad that this time your experience with US was so much better than on your last trip. A nice crew can really make a difference.

Quoting MSS658 (Thread starter):

I was hoping to see the safety video, but my hope turned soon in some disappointment when 2 Flight Attendants stood in the front aisle’s to perform the manual safety demonstration.

Well, a manual demo is still much better in my view. And also probably more likely to be watched by the passengers.

Quoting MSS658 (Thread starter):
While terminal 1 is not the most user-friendly terminal I must say I did enjoy the great architecture of this terminal.

That's right. It has been a while since I have been to that terminal but it is indeed a very interesting building. Actually I liked it, quite a distinctive feeling to most other airport terminals around.

Quoting MSS658 (Thread starter):
However, shortly after staring this message appeared. Oh well, I guess it can happen everywhere

Nice to see that they use linux as their operating system. Not so nice to see it crash though   ...

Quoting MSS658 (Thread starter):
When she approached my row she commented about it to her colleague ‘cain you bailieve that that gai snapt at me on Christmas eve, well he aint getting no merry Christmas when he’s gettin of” Just another funny one…

Might be a funny one, but from a customer service point of view actually a no-go to speak badly of some customers in front of other customers.

Quoting MSS658 (Thread starter):
I responded immediately with ‘I tought you deserved a break of a few minutes’.

A good response you gave her.

Quoting MSS658 (Thread starter):
After some chat I was allowed to quickly say hey in the cockpit and to treat you guys with this one.

Cool, rather unusual to get a cockpit visit even before the flight. But very nice anyway, seems like your chocolate trick goes a long way   ...

Greetings
CaptainRed


User currently offlineFLIEGER67 From UK - England, joined Sep 2003, 5176 posts, RR: 55
Reply 13, posted (2 years 6 months 5 days 18 hours ago) and read 14965 times:

Hey, Marc,

now that´s for sure a good read. Well done.
With the US A333 in the log it seems that A332 is sure ok to fly.
Checking the fares for the late summer months and US is the price leader by now, so we will see.
Also these Mesa CR9 looks like a good catch.

Greetings,
Markus(FLIEGER67)



Next: London City connections!.
User currently onlinelychemsa From United States of America, joined Oct 2009, 1224 posts, RR: 3
Reply 14, posted (2 years 6 months 5 days 9 hours ago) and read 14309 times:

Looks better than UA or AA.

User currently offlineJFKMan From United States of America, joined Mar 2007, 598 posts, RR: 1
Reply 15, posted (2 years 6 months 5 days ago) and read 13923 times:

Very interesting TR! I haven't flown US transatlantic from CLT...but this is something I really want to try out! I love CLT the vast majority based F/A's I've flown with, Southern hospitality is always something to look forward too!

Good TR. Enjoyed it!



US / AA - JFK / TPA
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 16, posted (2 years 6 months 4 days 18 hours ago) and read 13511 times:

Quoting CaptainRed (Reply 12):
Hi Marc,

a nice and interesting report, thanks a lot for putting it together. Really glad that this time your experience with US was so much better than on your last trip. A nice crew can really make a difference.

Hi Captain
Thanks for your comments, glad you liked it. Two thumbs up from US indeed!

Quoting CaptainRed (Reply 12):
Well, a manual demo is still much better in my view. And also probably more likely to be watched by the passengers.

In my opinion I prefer the video, but that's personal taste  .

Quoting CaptainRed (Reply 12):
Might be a funny one, but from a customer service point of view actually a no-go to speak badly of some customers in front of other customers.
Quoting FLIEGER67 (Reply 13):
Hey, Marc,

now that´s for sure a good read. Well done.
With the US A333 in the log it seems that A332 is sure ok to fly.
Checking the fares for the late summer months and US is the price leader by now, so we will see.
Also these Mesa CR9 looks like a good catch.

Greetings,
Markus(FLIEGER67)

Guten Abend Markus!

Thanks for the nice words, glad you liked it.
If flying US, be sure to have the 332 since they have a far superior product compared to the 762,752 and 333.
I believe they fly MUC-PHL.

Quoting lychemsa (Reply 14):
Looks better than UA or AA.

Well, for once I cannot disagree...

Quoting JFKMan (Reply 15):
Very interesting TR! I haven't flown US transatlantic from CLT...but this is something I really want to try out! I love CLT the vast majority based F/A's I've flown with, Southern hospitality is always something to look forward too!

Good TR. Enjoyed it!

Hi JFKMan

Thanks for your comments, glad you liked it. Well if flying longhaul out of CLT on US! You can't miss the accents... How much of the Southern Hospitality you wil get.. well depends on your crew set!

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineZaphodB From United States of America, joined Jan 2012, 77 posts, RR: 0
Reply 17, posted (2 years 6 months 4 days 17 hours ago) and read 13438 times:

Quoting signol (Reply 1):
I remember the weird glass tubes with escalators inside.

I only went through T1 there once flying BE to EXT in '06 but that's the thing I remember too: the glass tubes with the bouncy rubber mat moving walkways.

Good to hear some positives about US. I haven't flown on them for a long time now (almost all my domestic flying is on WN/FL, and intl on OW carriers these days) and normally everything you hear about them is bad.


User currently offlineUSAirALB From United States of America, joined Sep 2007, 3117 posts, RR: 2
Reply 18, posted (2 years 6 months 4 days 11 hours ago) and read 13193 times:

All A333s are now refitted with the new envoy suite, supplemental tv monitors, new Y seats, and the A332 style IFE system in both cabins. A new safety video will be released next week too, for the A330/B757/B767.

Nice TR BTW..that panini looks delicious!



E135/E140/E145/E70/E75/E90/CR2/CR7/CR9/717/732/733/734/735/73G/738/739/752/753/762/772/319/320/321/333
User currently offlineroberts87 From Netherlands, joined Dec 2011, 1005 posts, RR: 0
Reply 19, posted (2 years 6 months 4 days 5 hours ago) and read 12988 times:

Nice report Marc! Good that your US experience was better this time, beside the connection offcourse.
Curious to see how they will perform on your return trip?

Quoting MSS658 (Thread starter):
I had red on luchtzak that it was almost impossible to find the famous CDGVAL train. Don’t know why but immediately I could find a very clear marked sign to the train

Really? I've just the CDG-VAL train a couple of time, no problems finding it at all.

Quoting MSS658 (Thread starter):
While terminal 1 is not the most user-friendly terminal I must say I did enjoy the great architecture of this terminal. At the end of the tunnel I could see a lot of passengers crossing me.

Gorgeous terminal from an architecture perspective!

Quoting MSS658 (Thread starter):
Just in case all my text did make you forget where we are heading to today.

Too bad US787 isn't operated by a Boeing 787  
Quoting MSS658 (Thread starter):
Soon the inflight announcement came, announcing that there was going to be no service due to the short duration of the flight. I was quite surprised to hear, 45 minute flight time is more than long enough

Yeah, not just Mesa. On the regional anything less then an hour is too short for service I some get the impression...


User currently offlineLH4116 From Sweden, joined Aug 2007, 1714 posts, RR: 18
Reply 20, posted (2 years 6 months 4 days 3 hours ago) and read 12912 times:

Hey Marc, nice report! The US A332 for sure looks better than the A333s. Usually on airlines the case is the opposite, but apparently not US.  
Quoting MSS658 (Thread starter):
Delta is my most flewn airline, I’ve been on the A330-300 before and a direct flight was not so interesting

Interesting, I had always had in mind that you flew mostly US/UA/CO to the states. Did you ever manage to reach status on Delta?

Quoting MSS658 (Thread starter):
Soon I went to the bar to catch me some breakfast. Quite expensive,

Quite poor that they didn't include it into the ticket price of the 1st Class ticket, like they do on Thalys...

Quoting MSS658 (Thread starter):
When I approached the agent I greeted her in French and she responded in English, soon I continued in French. But the agent could not care less, so the language turned back to English.. ah whatever…

Very rude of her not to accept your polite gesture. Most of the times the french are more than happy to speak their native launguage, it seems.

Quoting MSS658 (Thread starter):
The majority of the passengers would use gate 21 except for the Envoy and Star Alliance elite members where allowed to board via gate 22. However one jetbridge would be used.

I never knew such process even existed! Are the gates at T1 really that small?

Quoting MSS658 (Thread starter):
When I made my right turn I was met by the smell of the brand new leather, quite interesting for a plane that was only 2 years old.

Ah yes that's a lovely smell indeed! Or I suppose they spray the cabin with new plane smell, haha.

Quoting MSS658 (Thread starter):
Or this Air France A340

New livery looks gorgeous on the A343!

Quoting MSS658 (Thread starter):
In the meanwhile at least every F/A came down to my seat to thank me personally for the wonderfull gift.

Very nice of them to thank you for the chocolates, much better than the JetBlue crews. Food looked rather poor though, but I guess that's the standard on most US carriers.

Quoting MSS658 (Thread starter):
however I was allowed to make a picture of the Envoy cabin. Quite impressive I must say, would not mind sitting here at all.

New Envoy looks fantastic, really seems to put US in the lead when it comes to hard C product on long haul flights. Faux wood looks strange though, reminds a bit of some old 70s caravan like you always see in the movies, haha.

"Wheels Up!"
//Jonas



SAS Plus is Business Class made faux!
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 21, posted (2 years 6 months 3 days 7 hours ago) and read 12437 times:

Quoting ZaphodB (Reply 17):
I only went through T1 there once flying BE to EXT in '06 but that's the thing I remember too: the glass tubes with the bouncy rubber mat moving walkways.

Hi Zaphod!
Pure nostalgia

Quoting ZaphodB (Reply 17):
Good to hear some positives about US. I haven't flown on them for a long time now (almost all my domestic flying is on WN/FL, and intl on OW carriers these days) and normally everything you hear about them is bad.

Did not complain at all, However they still don't top WN! I flew them in 2011 from GSP to FLL.
Losing My Southwest Virginity! (by MSS658 Dec 18 2011 in Trip Reports)

Quoting USAirALB (Reply 18):
All A333s are now refitted with the new envoy suite, supplemental tv monitors, new Y seats, and the A332 style IFE system in both cabins. A new safety video will be released next week too, for the A330/B757/B767.

Nice TR BTW..that panini looks delicious!

Hi M.

Thanks!
Great to know. Can't wait to see the new video. Wil the swoosh music be in it?

Quoting roberts87 (Reply 19):
Nice report Marc! Good that your US experience was better this time, beside the connection offcourse.
Curious to see how they will perform on your return trip?

Hi
Thanks, glad you liked it.

Quoting roberts87 (Reply 19):
Really? I've just the CDG-VAL train a couple of time, no problems finding it at all.

Same here...

Quoting roberts87 (Reply 19):
Gorgeous terminal from an architecture perspective!

I can only agree

Quoting roberts87 (Reply 19):
Yeah, not just Mesa. On the regional anything less then an hour is too short for service I some get the impression...

Quite impressive how this is so standard in the US!

Quoting LH4116 (Reply 20):
Hey Marc, nice report! The US A332 for sure looks better than the A333s. Usually on airlines the case is the opposite, but apparently not US.

Hi Jonas, Thanks! Glad you liked it. The US Airlines are trying to really boost up their hard-product nowedays.

Quoting LH4116 (Reply 20):
Interesting, I had always had in mind that you flew mostly US/UA/CO to the states. Did you ever manage to reach status on Delta?

Originally I was Flying Blue Silver but was not so happy with it and changed to OnePass (back when CO was still in ST).

Quoting LH4116 (Reply 20):
Quite poor that they didn't include it into the ticket price of the 1st Class ticket, like they do on Thalys...

Hence the dinner options, 13EUR for Pasta-box!

Quoting LH4116 (Reply 20):
Very rude of her not to accept your polite gesture. Most of the times the french are more than happy to speak their native launguage, it seems.

that's just an ADP thing... Reminds me how I really love that airport...

Quoting LH4116 (Reply 20):
I never knew such process even existed! Are the gates at T1 really that small?

They are quite small indeed to handle a full 330 (just a bit larger than gate 01 in ARN)

Quoting LH4116 (Reply 20):
Very nice of them to thank you for the chocolates, much better than the JetBlue crews. Food looked rather poor though, but I guess that's the standard on most US carriers.

You won't find catering a-la LX or LH... But still decent enough. Sometimes better than others

Quoting LH4116 (Reply 20):
New Envoy looks fantastic, really seems to put US in the lead when it comes to hard C product on long haul flights. Faux wood looks strange though, reminds a bit of some old 70s caravan like you always see in the movies, haha.

I actually tought the wood looked nice.


Greetings
Marc

[Edited 2012-04-30 01:32:38]


Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineakhmad From Netherlands, joined Sep 2005, 2486 posts, RR: 53
Reply 22, posted (2 years 6 months 3 days ago) and read 12221 times:

Hi Marc,

Nice report.

I like the background information about US’ A332 and your research about flight assignments of about planes you have spotted. Furthermore, I love how you sweet talk with the crew members that you were even granted a cockpit visit.

Quoting MSS658 (Thread starter):
Don’t know why but immediately I could find a very clear marked sign to the train.

Call it an A.net instinct!  


Quoting MSS658 (Thread starter):
When I approached the agent I greeted her in French and she responded in English, soon I continued in French. But the agent could not care less, so the language turned back to English.. ah whatever… When I wished her a good Christmas I just got nodded back at.

Oh darling, where’s the Christmas spirit?

Quoting MSS658 (Thread starter):
however in my hart this plane still belongs to Continental.

I can imagine that you’re sentimental. Probably because your nicest experiences happened to be with CO?

Quoting MSS658 (Thread starter):
it looks like my legs will enjoy this flight more than on the A330-300 a few years back

32 inch and better padded. That indeed makes a difference.

Quoting MSS658 (Thread starter):
Soon he spoke to me in French, he was quite surprised to be answered in ‘WestVlaams’ as well.

It’s a small world after all.  


Quoting MSS658 (Thread starter):
but my hope turned soon in some disappointment when 2 Flight Attendants stood in the front aisle’s to perform the manual safety demonstration.

To be honest, I like manual safety demonstration more.

Quoting MSS658 (Thread starter):
And a another great shot of the government Airbuses as well, parked nicely next to each other.

I wonder if there will be an A380 as government plane.

Quoting MSS658 (Thread starter):
In the meanwhile at least every F/A came down to my seat to thank me personally for the wonderfull gift

Very nice to know how they showed you their gratitude.

Quoting MSS658 (Thread starter):
, was that him? He even said hai in the terminal,

Sweet!

Quoting MSS658 (Thread starter):
Quite impressive I must say, would not mind sitting here at all.

It’s similar to the new Business Class of Cathay Pacific.

Quoting MSS658 (Thread starter):
I got responded by the immigration officer “Wail what took you so long, I could have took a nap, died my nails, ….” I responded immediately with ‘I tought you deserved a break of a few minutes’. She bursted out laughing immediately, wished me a good flight and I was on my way

Very smart to explain away the delay this way. 


Quoting MSS658 (Thread starter):
Soon the inflight announcement came, announcing that there was going to be no service due to the short duration of the flight.

45 minutes are too short? Come on!


Thanks for sharing.

Cheers,
Suryo



Friends forever
User currently offlineFlyingFinn76 From Finland, joined Jun 2009, 1706 posts, RR: 30
Reply 23, posted (2 years 6 months 2 days 23 hours ago) and read 12162 times:

Hi Marc,

Good to see you gave US a second chance. I've neve flown with them but most people seem dislike them. Glad your experience this time was fine. And yes, that imitation of the southern accent brought a smile to my face!

That A332 cabin and seat comfort looked quite okay actually.

I actually read the report and am writing this from onboard a DY 738 bound for ORY and I'll be flying out of CDG tomorrow so good to see some pictures from there as well. Hardly my favorite airport, though...


User currently offlineUSAirALB From United States of America, joined Sep 2007, 3117 posts, RR: 2
Reply 24, posted (2 years 6 months 2 days 16 hours ago) and read 11922 times:

Quoting MSS658 (Reply 21):
Can't wait to see the new video. Wil the swoosh music be in it?

I have know idea. I hear it will be animated and is supposed to come out tomorrow (May 1).



E135/E140/E145/E70/E75/E90/CR2/CR7/CR9/717/732/733/734/735/73G/738/739/752/753/762/772/319/320/321/333
25 MSS658 : Hi Suryo, Thanks! not near CDG... at that date it was.. Another airline has beaten them however. Who knows... Good to know... Welcome to the U, S of
26 Post contains images BZNPilot : Hi Marc, Another great report, thanks for posting. Sorry to hear it wasn't the best of starts at CDG. At least there was good southern hospitality onc
27 Post contains images adamspotter : Hi Marc, Very nice report! Nice to see that you got a better US flight as your previous experience with them! Also nice to see a report of the US A332
28 lukeyboy95 : Hi Marc, Interesting to see you taking the plunge into the US carriers again! Apart from chirpier staff, it appeared little had improved greatly. The
29 Post contains links and images MSS658 : Hi BZNPilot Thanks ADP at it's best I can agree Far from a cuilinairy delight They really made up for the lousy crew on my Frankfurt-Charlotte run in
30 Knightsofmalta : Hi Marc I must have missed this one the first time round. Cool report. I especially like the pictures you took of CDG. It may be starting to look a bi
31 deltamartin : Hey Marc! Nice report as usual! US did seem rather impressive, compared to what's usually heard about them! My only experience of CDG T1 is an arrival
32 Post contains images MSS658 : Hi William Thanks for commenting, glad you liked it. CDG T1 is a masterpiece indeed Haha, maybe we should call them an exotic airline Hi Martin Thank
33 Dash8Driver16 : Hey man good report. Thanks for the love you showed our BOSS Dash's. You should do one of the CLT-HHH(HXD) as it is a lot of fun flying in and out of
34 Post contains links MSS658 : Hi Thanks, glad you liked. I've actually been on one of the Dashes before in 2010 between GSP and CLT! Propping Around The Upstate! (by MSS658 Aug 7 2
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