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UAL, I Flew Them Again After Saying I Wont! :)  
User currently offlineFly_emirates From United Arab Emirates, joined Oct 2000, 1046 posts, RR: 9
Posted (12 years 6 months 1 week 3 days 20 hours ago) and read 1811 times:

Who have imagined that i am going to book on United again after my very bad experience with them on June 2000.

A friend of mine, encouraged me to book on them again and give them a try, because he was insisting that they have really changed. i thought... Oh well, whatever. the surprise came when i wanted to do a second trip to st. louis and after checking, United had reasonable prices with a connecting service in chicago. I was thinking to give it a try, i was on a vacation in the USA, and i thought well since the Cable modem went down when i was trying to book, why dont i just call them. I called, and while speaking with the reservation agent, i brought up to her that i am an employee to Emirates airlines. She was happy with that, and she said that the flights may be over booked that day, but she can put me on first with only paying the full fare economy, and she will fax me the ticket in minuites after the confirmation and payments are made. Things went well with her, and i got the fax in the same hour after giving her my credit card number.

The day of departure came, and it was time to see how things have really changed as david always whined for me not wanting to fly United again. well, i had to make some change in the flight time, and it had some thing to do when pulling my reservation on the system at checkin, the checkin agent thought that my reservation was cancelled, we had some argument, but she called her supervisor, who was able to see what was wrong, and that my reservation still exist, and that i am booked on first class "computer Error", i go past security, "sir, you have been selected for a random security check" , "impressive" i said, so i place my roller bag, and let them open it. they found my few khaki pants, jumpers, pajamas, shampoos and disposable razors, in addition to my electronic tooth brush" and offcourse, my laptop had more attention, where i had to switch it on and then switch it off", i was wearing sandals!  Big thumbs up no shoes taking off! haha.

I boarded that A320, the flight attendant seemed a little bit uncomfortable with me being middleastern, or was it because i was the first one to board? dunno, whatever, but this flight attendant's attitude has changed completely after that and we will get into that some time soon. I place my carry ons in the over head, and try to secure my laptop case, so it doesnt get damaged. flight attendants starts closing the over heads and then the purser says "Flight attendants, please arm doors for departure" i was like.. "hmm, now we are going to push back". we pushed back and engines were started. weather was sunny. we taxied and taxied non stop, then when the plane turned on the runway, the pilot said "flight attendants, positions for take off" i knew it is time to take off, he didnt hold on the runway, he just pushed up the engines. and the plane started rotating, i didnt like the A320 take off to be honest, i kinda love the 777 or the MD-80 take offs.

Now time in the air. after take off, the seat belt signs went off, the flight attendants started serving continental breakfast. I had butter, bread, yoghurt, fruits and an Omlete. after that i wanted to go to the lavatory, and i told the same flight attendant that i am also like her, and i totally understand why was she uncomfotable, she laughed and she seemed to be a wonderful lady. we kinda talked about Airbus VS. Boeing! hehehe... dont hit me guys for that.

we landed in Chicago exactly on schedule, and i had to run to my connecting flight. slight 5 minuites delay, but it was ok, it was also a shorter flight. nothing different on this flight except the beverage services on first, but on coach, i had no idea what was going on.

returning flight! well, STL-ORD, crew weren't that friendly, A senior flight attendant who had some attitude, but i didnt have to interact much with her for a 40 minuites flight.

ORD-IAD, well, this was so exciting, the equipment was a 767-300, i was on business class on that flight. it was so nice. Crew were pretty young and all male! i was surprised, i chatted with one of them who told me he was gay, and i told him i work for Emirates airlines. He complained how does it suck for juniors that they dont get to fly internationally except when a senior crew cannot take that trip and then they call them to fill that gap. when touch down, the captain Cracked the plane on the runway, three over heads pop down open hehehe. i was like, Oh man, aint i a lover of the 777?

after all, i would recommend United's first class, they really have changed. but they need to improve more.

6 replies: All unread, jump to last
 
User currently offlineILUV767 From United States of America, joined May 2000, 3141 posts, RR: 8
Reply 1, posted (12 years 6 months 1 week 3 days 20 hours ago) and read 1777 times:

Nice trip report! Now arnt you glad that I forced you to take UA?  Smile/happy/getting dizzy All kidding aside, United is really trying to do a good job considering everything that happened.

-David


User currently offlineSerge From United States of America, joined Sep 2001, 1989 posts, RR: 2
Reply 2, posted (12 years 6 months 5 days 2 hours ago) and read 1625 times:

Yeah, nice report! I enjoyed reading it!

glad you took UA...

regards,
Serge


User currently offlineDinker225 From United States of America, joined Jan 2000, 1068 posts, RR: 18
Reply 3, posted (12 years 6 months 9 hours ago) and read 1488 times:

If United wants to do a better job, they need to drop their Air Wisconsin agreement. I was scheduled on one of those flights three weeks ago. It was cancelled. The return tonight. Delayed, delayed and delayed. We got on the plane, started the engines, quickly shut off the engines and the cockpit door sprung open and the pilot started screaming there was smoke in the cockpit. We got off. More waiting and then finally cancelled it. Four hours after the scheduled departure time!!!!! Too late to make other arrangements. They gave us hotels for the night but didn't give us back out bags!!!! What do they expect us to do, show up the next day in dirty clothes???? Its common Sense United. Its not worth your time or hassle.


Two rules in aviation, don't hit anything and don't run out of gas, cause if you run out of gas yer gonna hit something.
User currently offlineILUV767 From United States of America, joined May 2000, 3141 posts, RR: 8
Reply 4, posted (12 years 5 months 4 weeks 1 day 16 hours ago) and read 1439 times:

Dinker225,

Thank kind of stuff happens at almost any airline at some point. I've done one Air Wisky flight and It was really fun.

I L U V 7 6 7


User currently offlineZrs70 From United States of America, joined Dec 2000, 3222 posts, RR: 9
Reply 5, posted (12 years 5 months 4 weeks 18 hours ago) and read 1398 times:

Gee, Dinker, I guess it would have been better had the plane with the smoke taken off.




14 year airliners.net vet! 2000-2013
User currently offlineNavega From United States of America, joined Nov 1999, 741 posts, RR: 0
Reply 6, posted (12 years 5 months 3 weeks 6 days 2 hours ago) and read 1355 times:

Nice report. At least you made a friend. I fly UAL every
weekend and I find them to be good.

There is really very little difference between US airline
service.

You can find differences on Intenational flights due to the
various cultures.

US crews are usually friendly and down to earth. Sometimes this can be seen as unprofessional if you compare to a British or to a European carrier.

Soon I plan on flying on your airline as I have heard
good things about your service.

Glad you gave them another chance.

I agree with you, Airbus airplanes move a lot and you
tend to feel all the little bumps and grinds compared
to Boeing.



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