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WestJet WS 101: JUN/11: YYZ-YYC: Y Cabin  
User currently offlineabrelosojos From Venezuela, joined May 2005, 5089 posts, RR: 55
Posted (2 years 3 months 3 weeks 10 hours ago) and read 11444 times:

Feedback always appreciated.



I > Background:
As readers of the previous installment will remember, a sudden opportunity had led me to spend around 2 weeks flying around Canada and visiting some of her remote parts. Journey recap so far:

- Air North’s HS7 on YXY to YEV: Air North 4N 307: JUN/11: YXY/YDAYOC/YEV: Y /HS 7! (by abrelosojos Mar 4 2012 in Trip Reports)
- Canadian North’s 732 on YEV to YEG: CDN North 5T 445: JUN/11: YEV/YVQ-YZF/YEG: Y Cabin (by abrelosojos Mar 11 2012 in Trip Reports)
- First Air’s fantastic 73M flight from YEG to YFB: First Air 7F 955: JUN/11: YEG/YZF-YRT/YFB: Y/73M (by abrelosojos Mar 25 2012 in Trip Reports)

(Route Recap)


So now that I had explored the three main Northern airlines, it was time to wrap up my visit – best way to do this was fly the main airlines of Canada and benchmark them against the “novelty” carriers of Air North, Canadian North, and First Air.

First up was low-cost carrier, WestJet. There are some other reports on WS (including my own YYC-YVR), but this one would take me from their eastern hub at Toronto (YYZ) to their western hub and home base of Calgary (YYC).

II > Pre-Flight:

a) Before Airport:
WestJet (IATA: WS), is a pioneering Canadian low-cost airline based out of Calgary. From its humble beginnings in 1996, it has rapidly grown into Canada’s 2nd largest airline. Currently, it serves around 80 destinations with significant reach into the U.S., Hawaii, Mexico, and the Caribbean. Operating a fleet of 100 Boeing 737NG’s, WestJet is one of the very few airlines to claim 28th straight quarters of profit and is consistently ranked in the most profitable airlines of the world. This year, it has announced a fully-owned subsidiary Regional airline which will operate Q-400s to support the mainline network.

WestJet’s website at www.westjet.com was the first step in the booking process. The site was extremely functional and within a few clicks, I was able to book my ticket and receive e-tickets in the email. The site also allowed me to chose my seat (for a fee) and I could come back and visit it with the Sabre interface that was integrated in the site. Interestingly, I was surprised by the lack of more “advanced” features – and the site felt a little too “cheap” for my taste. Commercially, I am surprised as it seems WS was leaving a lot of ancillary revenue on the table.

b) At Airport:
In Toronto, I stayed at the rather excellent airport-terminal hotel – the Sheraton YYZ in Terminal 3. One of the better airport hotels, it had a surprisingly chirpy group of staff, and was right across the terminal from WestJet’s operations. A small note – from Iqaluit (YFB), I had taken another excellent First Air flight to Ottawa, and then taken a rental car to Toronto.

WestJet uses Terminal 3 at Toronto’s Pearson airport – and I sure do hope that it does not pay the exorbitant fees that the airport authorities command other carriers. T3 is a rather generic affair and nothing special – the WestJet operation on the other hand looked and worked smartly. There were plenty of kiosks, and agents pro-actively directing people to various places. Since I wanted to experience the WestJet customer service agent, I avoided the kiosk and walked to the help area. With minimal wait time, an agent attended to me – she was pleasant and asked me how my day was going. Seeing my passport, she was curious what I was doing in Canada and what was taking me to Calgary. When I told her that I was in aviation, she smiled and asked me to wait a minute – she went back somewhere and brought me some WestJet stickers. Aaw. How NOT low-cost! After a few more minutes, she said she “upgraded” me to “super-duper” class … also knows as row 1. Haha. Overall, a positive start as I breezed through security and on to my gate.

Boarding was announced 30 minutes prior to departure and my boarding pass was scanned by a smiling agent who again greeted me … and then once onboard, a flight attendant greeted me and directed me to my seat. Throughout the boarding process, the crew was active in helping people with bags, smiling and joking with “guests” (that is what they are called in the WS world), and congenial. It was very un-North American like for a major airline.

Y-load today was 90%.

Airport - External:

(Toronto Airport)


Check-in:

(WestJet Check-In)


Airport - Internal:

NONE

(FIDS)

*

(Post Security @ YYZ)
NONE


Scenes of the tarmac:

NONE



Lounge

NONE



Boarding:


(Gate Area)
NONE
*
(Boarding)
NONE



III> In-Flight:

a) Service Schedule + Impressions:
During the flight, the following service schedule commenced:

+ Headphones (2 varieties), blanket-pillow sales
+ Buy on board food options
+ Complimentary “Bits & Bites” mix and/or Cookies & beverages

The later two routines were repeated twice during the flight, and there were more water runs than any airline I had encountered in North America!

b) Aircraft + Seats:
WestJet’s Boeing 737 was immaculately maintained and the leather seats were comfortable with a generous seat pitch of 33”. Recline was industry average. The bathroom was also very well maintained and I saw the flight attendants make several trips to ensure cleanliness levels.

Aircraft:
(Our 737-700W: A.Net Photo)


Views from Aircraft:

(WS is a big player @ YYZ)

*
(Probably the only airline that does this – I saw it almost on all my departures on WestJet – very cool!)


General Seat Views + Seat Legroom

(Seat: New on earlier flight)

*
(Front of seat)

*
(Seat controls)

*
(Around Seat)
NONE
*
(Legroom)


Seat Recline + Angle View:

(Average on new seats)

*
(Beautiful view)


Cabin:


*

*


(Blanket ++)
NONE

(Bathroom: Absolutely spotless)


c) Meal + Beverage:
This was a North American LCC, and I had aligned my expectations appropriately. The BOB choices were actually good, and included several “featured” restaurants depending on where the flight departed from. Additionally, there were several healthy options, snack boxes, etc. which I appreciated as alternatives to the generic sandwiches and wraps. Since WS is more of a “hybrid” carrier, there were also complimentary beverages including my favorite Canadian juice called CLAMATO with spices. Accompanying the beverages were “Bits & Bytes” (assorted snack mix) and Cookies. Unlike other North American airlines, they were fairly generous with these and even encouraged you to have more than one.

The thing of note was that service was done twice during the flights, and the crew came with water runs at least 6 times!

(Sales cart comes out)

*
(What I bought)

*
(Complimentary stuff)

*

*


d) Inflight Entertainment:
WestJet aircraft come equipped with Live TV and the choice of 25 odd channels were sufficient. Sound using my own earbuds was above average. There was also 4 additional channels of paid movies. The older generation aircraft had screens that were a tad too tiny for my liking – however, the new generation aircraft had screens that were much bigger. I hear WS is debating on other entertainment options, and it will surely be interesting to see what they decide on. West Jet’s inflight magazine (UP!) is more lifestyle/entertainment oriented and does not provide as much as travel information or destination reporting when compared to industry norm.

(IFE – view of both new and old units)

*

*

*


(“In-flight magazines”, Boarding Passes, etc.: Not too shabby – loved the postcards in the magazine)


e) Crew:
WestJet crew, also apparently called “WestJetters”, are known for their legendary “happiness”. On my other reviewed flight with them (back in 2007), I had encountered this and remembered how darn happy they were. I am happy to report that this has not changed. Throughout the flight, they were pro-active and with all smiles. From the moment you get on when they are in the aisle helping with the baggage (a COMPLETE polar opposite to the Air Canada crew) to the end of the flight when they wished me a pleasant onward journey, I never saw them not genuinely happy. Some highlights:

+ At the beginning of the flight, there were introduction and waves
+ Jokes were told throughout the flight and there was an in-flight game to determine the weight of the plane and free ticket to the winner
+ Call buttons were responded to promptly (this is SO rare in North America)
+ Finally, after the flight, apparently all the WestJet employees (including management) stay back and clean the plane. How wonderful!

IV> Post-Flight:
Arrival into Calgary was quick and within minutes I was off to my hotel. All very smooth.

(YYC Airport)

*
(“WestJetters” are a happy bunch – on arrival, this guy takes a picture of the plane)


V> Impressions + Scores:
I have become a big fan of WestJet and their business model. Based on simplicity and respect, this little airline has grown up. I researched them after the trip and was amazed to find that they have reported 28 consecutive quarters of profit and are among the top 10 most profitable in the world. Who would have guessed? I saw this overall “happy” airline manifesting primarily in the people – from excellent ground personnel to fantastic crew on board. There were definite room for improvement – primarily a “meh” website and IFE that shows its age. But these are things that are relatively easy to overcome. WS has all the fundamentals right, and I enjoyed my flight.

While it was not as special as First Air, it definitely shown in the “mainline” airline category. An airline to watch out for, and my airline of choice in Canada. Two thumps up!



VI> Other Trip Reports:

PREMIUM:
9.27: JET AIRWAYS **FIRST** (110): LHR-BOM: 10/2010
9.27: THAI AIRWAYS **FIRST** (108): BKK-LHR: 07/2010
8.66: Brussels Airlines (93): FIH-BRU: 01/2010
8.64: Turkish Airlines (59): JFK-IST: 11/2008
8.63: Jet Airways (88): JFK-BRU: 10/2009
8.61: Air Canada (49): YYZ-SCL: 06/2008
8.54: Turkish Airlines (77): GRU-DKR-IST: 04/2009
8.36: Kingfisher (98): BOM-HKG: 01/2010
8.30: Jet Airways (74): KWI-BOM: 04/2009
8.23: United Airlines (72): SFO-SYD: 03/2009
8.11: Aeroflot (33): MOW-DEL: 09/2007
8.05: Air India (80): CCU-JFK: 06/2009
8.04: Korean Air (40): NRT-ICN: 10/2007
8.02: Delta Airlines (24): JFK-CDG: 08/2007
7.82: UNITED AIRLINES **FIRST** (110): SFO-ICN: 10/2010
7.82: Singapore Airlines (06): EWR-SIN: 09/2006
7.66: Sri Lankan (104): DEL-CMB: 07/2010
7.64: Royal Jordanian (91): AMM-YUL: 12/2009
7.61: China Southern (103): LOS-DXB: 04/2010
7.57: Pakistan Airlines (102): ORD-BCN: 06/2010
7.46: LAN (55): YYZ-JFK: 09/2008
7.38: AMERICAN AIRLINES **FIRST** (112): LHR-JFK: 10/2010
7.38: CATHAY PACIFIC **FIRST** (109): HKG-LHR: 10/2010
7.25: Iran Air (88): BOM-IKA: 12/2009
7.23: Air Pacific (120): NAN-APW-HNL: 01/2011
7.23: Virgin Atlantic (81): BOS-LHR: 07/2009
7.14: Swiss (52): SCL-GRU: 06/2008
7.11: Aer Lingus (105): MAD-IAD: 05/2010
7.11: Austrian (79): VIE-JFK: 06/2009
7.07: Privatair (84): BOM-FRA: 08/2009
7.02: Qatar (68): DOH-JFK: 01/2009
6.96: Etihad (61): JFK-AUH: 12/2008
6.93: Delta Airlines (18): SEA-JFK: 11/2006
6.88: Egypt Air (123): LHR-CAI: 03/2011
6.84: ConViasa (65): CCS-DAM: 01/2009
6.82: Air Burkina (106): BKO-OUA: 06/2010
6.81: Air Canada (17): ICN-YYZ: 10/2006
6.75: Afriqiyah + Libyan (113): CAI-TIP: 11/2010
6.70: KLM (32): EBB-AMS: 08/2007
6.52: Emirates (99): LHR-DXB: 02/2010
6.39: South African (97): EZE-JNB: 01/2010
6.36: Privatair (60): MUC-BOS: 12/2008
6.29: TAM Brasil (96): POA-EZE: 02/2010
6.25: Korean Air (45): NAN-ICN: 10/2007
6.21: Iberia (87): BOS-MAD: 10/2009
6.11: A SKY (107): OUA-COO: 06/2010
6.11: TAP Portugal (53): GRU-OPO: 06/2008
6.00: Gulf Air (75): BOM-BAH: 04/2009
5.88: African Express (89): DXB-NBO: 11/2009
5.75: Singapore Airlines (16): CCU-SIN: 10/2006
5.64: SATA Azores (101): BOS-PDL: 04/2010
5.64: NorthWest (46): ICN-NRT-SEA: 10/2007
5.54: Ethiopian Airlines (95): ADD-BOM: 01/2010
5.46: Icelandair (83): KEF-BOS: 08/2009
5.39: LOT (54): WAW-JFK: 06/2008
5.21: Egypt Air (73): CAI-IST: 02/2009
5.11: Tunisair (115): TUN-ORY: 12/2010
5.07: TACA (66): JFK-SAP: 01/2009
4.89: TAAG Angola (117): TMS-LAD: 12/2010
4.42: Air France: CDG-JNB (25): 08/2007

ECONOMY: Long + Medium:
9.26: Air India (48): JFK-DEL: 02/2008
9.04: First Air (129): YEG-YFB: 06/2011
8.74: Japan Air Lines (130): NRT-BOS: 04/2012 – INAUGURAL
7.91: WestJet (131): 06/2011
7.38: Avianca (01): BOG-LIM: 07/2006
7.07: Sri Lankan (62): KWI-CMB: 12/2008
7.00: LAN (94): IPC-SCL: 01/2010
6.81: STP Airways/Euro Atlantic (116): LIS-TMS: 12/2010
6.67: Air Malta (124): MLA-FRA: 04/2011
6.63: Vladavia (126): KHV-PEK: 06/2011
6.41: Air North (127): YEV-YEG: 06/2011
6.41: Avianca (78): JFK-BOG: 05/2009
6.41: American Airlines (58): LHR-BOS: 11/2008
6.39: Condor (85): SEZ-FRA: 09/2009
6.26: Jet Blue (21): CUN-JFK: 02/2007
6.11: Caribbean Airlines (119): POS-FLL: 01/2011
6.06: Air Canada (04): YYZ-YVR: 09/2006
5.89: USA 3000 (19): PUJ-BDL: 01/2007
5.85: Spanair (69): MAD-LPA: 02/2009
5.80: Canadian North (128): YEV-YVQ-YZF-YEG: 06/2011
5.79: Air New Zealand (42): RAR-NAN: 10/2007
5.52: Aerolineas (86): USH-AEP: 10/2009
5.46: TAP Air Portugal (23): OSL-LIS: 05/2007
5.19: Air Europa (70): LPA-MAD: 02/2009
5.16: Iberia (71): MAD-BOS: 02/2009
5.11: Air China (82): FRA-PEK: 08/2009
4.59: IR Aero (125): IKT-VVO: 06/2011

ECONOMY: Short
8.56: Paramount Airways (38): BLR-MAA: 09/2007
8.56: Kingfisher (64): HYD-CCU: 12/2008
8.24: Kingfisher (14): IXA-GAU: 10/2006
7.87: Indian (34): BOM-MAA: 09/2007
7.72: Alliance Air (13): CCU-IXA: 10/2006
7.57: Indian Airlines (10): DEL-CCU: 09/2006
7.23: West Jet (03): YYC-YVR: 09/2006
7.15: JetLite (37): BOM-GOI: 09/2007
6.98: Air Koryo (100): PEK-FNJ: 04/2010
6.70: Spice Jet (09): CCU-DEL: 09/2006
6.63: Air Fiji (44): NAN-SUV: 10/2007
6.63: Jazeera (67): DAM-KWI: 01/2009
6.58: Air Tran (02): EWR-MDW: 08/2006
6.48: Air India Express (63): CMB-MAA: 12/2008
6.44: CO Micronesia (39): ROR-YAP: 10/2007
6.41: Pacific Sun (43): NAN-SUV: 10/2007
6.37: Skybus (47): SWF-CMH: 02/2008
6.33: Kenya Airways (29): NBO-BJM: 08/2007
6.33: Sky Europe (56): LTN-BTS: 10/2008
6.31: Indigo (15): GAU-CCU: 10/2006
6.31: easyJet (57): BUD-LTN: 11/2008
6.22: Air Link Swazi (28): MTS-JNB: 08/2007
6.22: Air India (36): HYD-BOM: 09/2007
6.13: Adam Air (07): SIN-CGK: 09/2006
6.13: Air Rarotonga (41): RAR-AIT: 10/2007
6.04: Suriname Airways (118): PBM-POS: 01/2011
6.00: Transairways (27): INH-MPM: 08/2007
5.95: Air Canada (05): ALB-YYZ: 09/2006
5.85: SAS Norge (22): OSL-AES: 05/2007
5.81: LAM Mozambique (26): JNB-MPM: 08/2007
5.69: Air Deccan (12): IXZ-CCU: 10/2006
5.67: Rwanda Air Exp (30): KGL-NBO: 08/2007
5.52: Sevenair (114): TOE-TUN: 11/2010
5.37: Felix Airways (92): SCT-SAH: 12/2009
5.11: Aero Republica (76): BOG-CCS: 04/2009
5.07: Go Air (35): MAA-HYD: 09/2007
5.04: Biman (121): DAC-CGP: 01/2011
5.00: Sky Airline (51): IQQ-SCL: 06/2008
4.96: United Bangla (122): CGP-DAC: 01/2011
4.96: Valuair (08): CGK-SIN: 09/2006
4.78: Air Comet Chile (50): SCL-IQQ: 06/2008
4.74: Fly 540 (31): MYD-LAU: 08/2007
4.33: Viva Aerobus (20): ELP-MTY: 02/2007
4.11: Air Sahara (11): CCU-BOM: 09/2006

(Note on Codes: Y – Economy, J – Business, F – First :: I/D – International/Domestic :: SR/MR/LR – Short/Medium/Long Haul)
(Note on Date: Dates are modified to be +/- 3 days from actual flight date to not reveal actual flight pattern)

VII> Other Pictures:

A friend of mine told me that WestJet loves making vides for their internal and external audience. So I went to You Tube and got addicted to them. Here is a few:

(Profit Share)
http://www.youtube.com/embed/3A74JzhAoyI

http://www.youtube.com/watch?v=rvuR5ZU8wLQ&feature=related

(WestJet April 1)
http://www.youtube.com/watch?v=M4SkoJy3D0M&feature=relmfu


* Unbiased view on how an actual traveler may view the flight
* Not a professional photographer (so please keep in mind)
* Commitment that I won’t identify myself to the airline as “reviewing them”



Live, and let live.
26 replies: All unread, showing first 25:
 
User currently offlineparis380 From France, joined Jul 2011, 28 posts, RR: 0
Reply 1, posted (2 years 3 months 3 weeks 7 hours ago) and read 10876 times:

Very good to see you report from normal countries and not poor ones. West Jet is very good I think.

User currently offlineabrelosojos From Venezuela, joined May 2005, 5089 posts, RR: 55
Reply 2, posted (2 years 3 months 3 weeks 7 hours ago) and read 10836 times:

Quoting paris380 (Reply 1):
Very good to see you report from normal countries and not poor ones. West Jet is very good I think.

= Yes. This is my new policy -- I will only report from countries that are "rich" and "normal" ...

Saludos,
A.



Live, and let live.
User currently offlineEL-AL From Israel, joined Oct 2001, 1308 posts, RR: 5
Reply 3, posted (2 years 3 months 3 weeks 7 hours ago) and read 10798 times:

Hey Alex,

Thx for another great report. Low cost airline can have 'soul' and identity that makes passenger happy to fly with, looks like westjet has both. No wonder they are growing consistently.

Thx for shearing,

Jonathan
(a resident of a totally not normal country)



"In our country, those who do not believe in miracles are irrational" - David Ben Gurion.
User currently offlinepalmjet From United Kingdom, joined Nov 2001, 1223 posts, RR: 17
Reply 4, posted (2 years 3 months 3 weeks 6 hours ago) and read 10777 times:

Hi Alex

Thanks for your report. Really enjoyed this one too. Seems like WestJet have a good product out there. I remember seeing them when they first started with B732s! Very much enjoyed your pics as well. Great stuff!

This report has also very much wet my appetite as I will be flying with them in Sept from St Johns to Montreal, via Halifax and Toronto. The last sector is scheduled to be on a 737-600 which will be a new subtype for me.

Also, I am **so** relieved about your new policy of only reporting from normal and rich countries now  

Cheers Palmjet



Eastern - Number One To The Sun
User currently offlineokapi From France, joined Jun 2006, 215 posts, RR: 0
Reply 5, posted (2 years 3 months 3 weeks 6 hours ago) and read 10655 times:

Mr Brown Shoes reporting again! To my pure delight, as usual. Hombre! It seems you've had a great time in Canada. Definitely a much happier country than its neighbour.
The kind of service they offer is definitely not to be seen very often in Europe. Maybe only TK is on par but it's a "regular" carrier so things are obviously so different.

Quoting abrelosojos (Thread starter):
(Probably the only airline that does this – I saw it almost on all my departures on WestJet – very cool!)

Talk about innovative customer care!

Really my kind of airline and TR, by the way! Muchas gracias!
okp

Quoting paris380 (Reply 1):

What kind of comment is that??? If it is "ironie", I find it hard to understand. Otherwise, keep these for yourself, they're of no use, dear fellow Parisien...


User currently offlineabrelosojos From Venezuela, joined May 2005, 5089 posts, RR: 55
Reply 6, posted (2 years 3 months 3 weeks 5 hours ago) and read 10628 times:

Quoting EL-AL (Reply 3):
Hey Alex,

Thx for another great report. Low cost airline can have 'soul' and identity that makes passenger happy to fly with, looks like westjet has both. No wonder they are growing consistently.

= Ya. To me, WestJet is probably one of the most interesting airlines to look out for. I think their Regional expansion will also be something to see. Next up for me, is their arch rival ...

Quoting EL-AL (Reply 3):
Jonathan
(a resident of a totally not normal country)

= Haha. I absolutely love your "abnormal" country ... top 10 for me! Can you imagine me writing about just France - which is what I assume "normal" and "rich" is   ...

Quoting palmjet (Reply 4):
Thanks for your report. Really enjoyed this one too. Seems like WestJet have a good product out there. I remember seeing them when they first started with B732s! Very much enjoyed your pics as well. Great stuff!

= Thanks. I totally owe you an email ... it is coming. I promise. Life has been on the hectic side.

Quoting palmjet (Reply 4):
This report has also very much wet my appetite as I will be flying with them in Sept from St Johns to Montreal, via Halifax and Toronto. The last sector is scheduled to be on a 737-600 which will be a new subtype for me.

= Wow. Very cool! I love the 736 ... btw, make sure you go to those French islands from YYT.

Quoting palmjet (Reply 4):
Also, I am **so** relieved about your new policy of only reporting from normal and rich countries now  

Cheers Palmjet

= LOL.

Quoting okapi (Reply 5):

Mr Brown Shoes reporting again! To my pure delight, as usual. Hombre! It seems you've had a great time in Canada. Definitely a much happier country than its neighbour.

= Thanks Mister. To be fair, I have usually had great experiences in the U.S.

Quoting okapi (Reply 5):
Talk about innovative customer care!

Really my kind of airline and TR, by the way! Muchas gracias!
okp

= Ya. WS were probably the overall friendliest group of employees I have encountered in my life. And there is an amazing sense of pride in the airline which is really rare for an airline with 100 aircraft + nearly 100 more coming.

Saludos,
A.



Live, and let live.
User currently offlineIrishAyes From United States of America, joined Jan 2008, 2183 posts, RR: 15
Reply 7, posted (2 years 3 months 3 weeks 4 hours ago) and read 10440 times:

What a nice, glowing report. I hope that WS does well when they come to ORD and make their flights year-round. UA is legitimately getting away with murder with the avg o/w fares on ORDYYC and ORDYVR.

Quoting abrelosojos (Reply 2):
= Yes. This is my new policy -- I will only report from countries that are "rich" and "normal" ...

Jajaja. Please don't. Your TRs will become a lot more boring.

Besides, haven't you already done enough TRs featuring the likes of AF or on routings ex-CDG?? Yawn...

 



next flights: jfk-icn, icn-hkg-bkk-cdg, cdg-phl-msp
User currently offlineabrelosojos From Venezuela, joined May 2005, 5089 posts, RR: 55
Reply 8, posted (2 years 3 months 3 weeks ago) and read 10083 times:

Quoting IrishAyes (Reply 7):

What a nice, glowing report. I hope that WS does well when they come to ORD and make their flights year-round. UA is legitimately getting away with murder with the avg o/w fares on ORDYYC and ORDYVR.

= Haha. I think you know someone who can answer that question better   ... I am curious to see if ORD returns in the winter myself. WS has a tendency to do things their own way, and it could be like EWR-YYC and remain seasonal.

Quoting IrishAyes (Reply 7):
Jajaja. Please don't. Your TRs will become a lot more boring.

Besides, haven't you already done enough TRs featuring the likes of AF or on routings ex-CDG?? Yawn...

 

= Don't worry ... no plans of making my report do boring stuff ... though, I hardly consider ex-CDG "normal" ... and if you take the train between Roissy and Paris Center, there is also not of "not rich" parts.

Saludos,
A.



Live, and let live.
User currently onlineThe777Man From United States of America, joined Jul 1999, 6558 posts, RR: 55
Reply 9, posted (2 years 3 months 2 weeks 6 days 22 hours ago) and read 9913 times:

Hi Alex !

Thanks for another great report from your Canadian adventure!

WestJet looks like a very nice carrier and good to see you had a good flight on them.

Looking forward to your next report!

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineTugmaster From Northern Mariana Islands, joined Jul 2004, 692 posts, RR: 9
Reply 10, posted (2 years 3 months 2 weeks 6 days 20 hours ago) and read 9831 times:

Quoting abrelosojos (Thread starter):
Based on simplicity and respect, this little airline has grown up. I researched them after the trip and was amazed to find that they have reported 28 consecutive quarters of profit and are among the top 10 most profitable in the world. Who would have guessed? I saw this overall “happy” airline manifesting primarily in the people – from excellent ground personnel to fantastic crew on board.

And there you have it......AA...AF...BA...AC...UA....LH.... and all the others


Simplicity , and RESPECT......!!!!!

What a fantastic airline, and a Great TR.

rgds

Enjoyed.


User currently offlinedebonair From Germany, joined Jan 2004, 2422 posts, RR: 4
Reply 11, posted (2 years 3 months 2 weeks 6 days 20 hours ago) and read 9806 times:

Quoting abrelosojos (Thread starter):
a sudden opportunity had led me to spend around 2 weeks flying around Canada and visiting some of her remote parts. Journey recap so far:

What a nice TR... But I am waiting for the REAL DEAL BABY!
As you have been in Yellowknife, you MUST have done a day-trip on Buffalo Airways's DC-3 fleet to Hay River:
http://www.buffaloairways.com/index.php?page=passenger-service


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6764 posts, RR: 77
Reply 12, posted (2 years 3 months 2 weeks 6 days 14 hours ago) and read 9473 times:

Hi Alex,

great report once again. I had heard many good things about WestJet, but what you experienced was absolutely impressive. I really need to go try that carrier one day - probably as part of trip to YVR.

Quoting abrelosojos (Thread starter):
This year, it has announced a fully-owned subsidiary Regional airline which will operate Q-400s to support the mainline network.

I wish they had ordered ATRs...I simply like the cabins much better. And you have better views throughout the plane.

Quoting abrelosojos (Thread starter):
In Toronto, I stayed at the rather excellent airport-terminal hotel – the Sheraton YYZ in Terminal 3. One of the better airport hotels, it had a surprisingly chirpy group of staff, and was right across the terminal from WestJet’s operations.

Interesting, I have to keep that one in mind.

Quoting abrelosojos (Thread starter):
When I told her that I was in aviation, she smiled and asked me to wait a minute – she went back somewhere and brought me some WestJet stickers. Aaw. How NOT low-cost! After a few more minutes, she said she “upgraded” me to “super-duper” class … also knows as row 1. Haha. Overall, a positive start as I breezed through security and on to my gate.
Quoting abrelosojos (Thread starter):
Throughout the boarding process, the crew was active in helping people with bags, smiling and joking with “guests” (that is what they are called in the WS world), and congenial.

Nice!

Quoting abrelosojos (Thread starter):
WestJet’s Boeing 737 was immaculately maintained and the leather seats were comfortable with a generous seat pitch of 33”.

33" throughout the cabin? That's amazing...just spent 12.5 hours on QF2 with a pitch of 31" and that was really bad.

Quoting abrelosojos (Thread starter):
Probably the only airline that does this – I saw it almost on all my departures on WestJet – very cool!

Very impressive!


PH



Nothing's worse than flying the same reg twice!
User currently offlinedc9northwest From Switzerland, joined Feb 2007, 2286 posts, RR: 7
Reply 13, posted (2 years 3 months 2 weeks 6 days 10 hours ago) and read 9138 times:

Hi again Alex,

Good to see another Canadian report!

Quoting abrelosojos (Thread starter):
Seeing my passport, she was curious what I was doing in Canada and what was taking me to Calgary. When I told her that I was in aviation, she smiled and asked me to wait a minute – she went back somewhere and brought me some WestJet stickers. Aaw. How NOT low-cost! After a few more minutes, she said she “upgraded” me to “super-duper” class … also knows as row 1. Haha. Overall, a positive start as I breezed through security and on to my gate.

I see this is becoming the norm in Canada.

Quoting abrelosojos (Thread starter):
Throughout the boarding process, the crew was active in helping people with bags, smiling and joking with “guests” (that is what they are called in the WS world), and congenial. It was very un-North American like for a major airline.

Well, yeah, let's just say that on my last DL flights I was less than impressed with the service. The cabin crew seemed a bit more distant and cold than I was used to... But WS seems to have everything figured out.

Quoting abrelosojos (Thread starter):
(Probably the only airline that does this – I saw it almost on all my departures on WestJet – very cool!)

Haha, that's a really nice touch  
Quoting abrelosojos (Thread starter):
This was a North American LCC, and I had aligned my expectations appropriately. The BOB choices were actually good, and included several “featured” restaurants depending on where the flight departed from. Additionally, there were several healthy options, snack boxes, etc. which I appreciated as alternatives to the generic sandwiches and wraps. Since WS is more of a “hybrid” carrier, there were also complimentary beverages including my favorite Canadian juice called CLAMATO with spices.

Doesn't sound that bad, really... Yeah, have to give them a try soon. OK, I really need to get to Canada within the next 12 months.

Quoting abrelosojos (Thread starter):
+ At the beginning of the flight, there were introduction and waves
+ Jokes were told throughout the flight and there was an in-flight game to determine the weight of the plane and free ticket to the winner
+ Call buttons were responded to promptly (this is SO rare in North America)
+ Finally, after the flight, apparently all the WestJet employees (including management) stay back and clean the plane. How wonderful!

Hah, that's very unusual. Southwest has a reputation for jokes but apparently they keep using the same ones.

This reminds me of my UA 777 flight to Hawaii almost 10 years ago. They had a game to determine... I forget exactly, but something to do with when or where we'd be halfway there. Details escape me...

Quoting abrelosojos (Thread starter):
While it was not as special as First Air, it definitely shown in the “mainline” airline category. An airline to watch out for, and my airline of choice in Canada. Two thumps up!

Good to know. I trust you and will give them a try soon, soon, very soon, hopefully.

Thanks for the write-up, Alex, excellent as usual!


User currently offlinepalmjet From United Kingdom, joined Nov 2001, 1223 posts, RR: 17
Reply 14, posted (2 years 3 months 2 weeks 4 days 18 hours ago) and read 8493 times:

Hi Alex

Quote:
Thanks. I totally owe you an email ... it is coming. I promise. Life has been on the hectic side.

No worries ! I know you are a busy guy. I think I can speak on behalf of many of us on here that we are grateful that you are able to find the time to pull together your reports - they are always excellent. Thanks again P-jet



Eastern - Number One To The Sun
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 15, posted (2 years 3 months 2 weeks 3 days 21 hours ago) and read 8224 times:

Hi Alex

Great report, thanks for sharing!
I missed out on flying WS on my Canada adventure, something I now regret.
They remind me of Southwest Airlines in the US. Here is my report for the reference
Losing My Southwest Virginity! (by MSS658 Dec 18 2011 in Trip Reports)


Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineabrelosojos From Venezuela, joined May 2005, 5089 posts, RR: 55
Reply 16, posted (2 years 3 months 2 weeks 8 hours ago) and read 7797 times:

Quoting The777Man (Reply 9):
Hi Alex !

Thanks for another great report from your Canadian adventure!

WestJet looks like a very nice carrier and good to see you had a good flight on them.

Looking forward to your next report!

The777Man

= Thanks Lars. I have one final Canadian report, and then it is back to other countries  .

Quoting Tugmaster (Reply 10):
And there you have it......AA...AF...BA...AC...UA....LH.... and all the others


Simplicity , and RESPECT......!!!!!

What a fantastic airline, and a Great TR.

rgds

Enjoyed.

= Glad you enjoyed. I find the difference in labor relations and crew attitude between AC and WS stark. How can one country have 2 such different airlines?!

Quoting debonair (Reply 11):
What a nice TR... But I am waiting for the REAL DEAL BABY!
As you have been in Yellowknife, you MUST have done a day-trip on Buffalo Airways's DC-3 fleet to Hay River:
http://www.buffaloairways.com/index....rvice

= Haha ... in a sad way. Their DC3 was in the shop the week I was visiting. I know. I was a little sad, but there is always 2012 ...

Quoting PlaneHunter (Reply 12):
great report once again. I had heard many good things about WestJet, but what you experienced was absolutely impressive. I really need to go try that carrier one day - probably as part of trip to YVR.

= When are you headed to YVR? I can hook you up with a few people ...

Quoting PlaneHunter (Reply 12):
I wish they had ordered ATRs...I simply like the cabins much better. And you have better views throughout the plane.

= I do not think the ATR could do many of the flights WS wants its TurboProps to do ...

Quoting dc9northwest (Reply 13):
Quoting abrelosojos (Thread starter):
Seeing my passport, she was curious what I was doing in Canada and what was taking me to Calgary. When I told her that I was in aviation, she smiled and asked me to wait a minute – she went back somewhere and brought me some WestJet stickers. Aaw. How NOT low-cost! After a few more minutes, she said she “upgraded” me to “super-duper” class … also knows as row 1. Haha. Overall, a positive start as I breezed through security and on to my gate.

I see this is becoming the norm in Canada.

= Well, only on First Air and WestJet. Canadian North and Air North were rather indifferent ...

Quoting dc9northwest (Reply 13):
Hah, that's very unusual. Southwest has a reputation for jokes but apparently they keep using the same ones.

= I am not a huge fan of WN's jokes ... find them a little too American ...

Quoting palmjet (Reply 14):
No worries ! I know you are a busy guy. I think I can speak on behalf of many of us on here that we are grateful that you are able to find the time to pull together your reports - they are always excellent. Thanks again P-jet

= Thanks for your understanding.

Quoting MSS658 (Reply 15):
Great report, thanks for sharing!
I missed out on flying WS on my Canada adventure, something I now regret.
They remind me of Southwest Airlines in the US. Here is my report for the reference
Losing My Southwest Virginity! (by MSS658 Dec 18 2011 in Trip Reports)


Greetings
Marc

= Thanks Marc. Now, I am going to look around to it ... thanks for posting the link as I am terrible with using search functions!

Thanks all for stopping by.

Saludos,
A.



Live, and let live.
User currently offlineflightsimboy From Canada, joined Sep 2005, 1259 posts, RR: 4
Reply 17, posted (2 years 3 months 1 week 4 days 13 hours ago) and read 7334 times:
Support Airliners.net - become a First Class Member!

Hello Alex,

Quoting abrelosojos (Thread starter):
As readers of the previous installment will remember, a sudden opportunity had led me to spend around 2 weeks flying around Canada and visiting some of her remote parts.
Quoting abrelosojos (Thread starter):
Air North’s HS7
Quoting abrelosojos (Thread starter):
Canadian North’s 732
Quoting abrelosojos (Thread starter):
First Air’s

I don't think anyone in Canada has achieved this status of flying around the North and experiencing all these Novelty carriers like you did. Well maybe those on business but I doubt any for the sheer "novelty" of it.

Quoting abrelosojos (Thread starter):
So now that I had explored the three main Northern airlines, it was time to wrap up my visit – best way to do this was fly the main airlines of Canada and benchmark them against the “novelty” carriers of Air North, Canadian North, and First Air.

While Air Canada is the main airline and of course there is West jet, let's not forget Air Transat, Porter Airlines and the smaller Canjet and Sun Wing. Air Transat could be considered just as strong as West jet in the LCC market, and has been around long before West Jet.

Quoting abrelosojos (Thread starter):
While it was not as special as First Air, it definitely shown in the “mainline” airline category. An airline to watch out for, and my airline of choice in Canada. Two thumps up!

As far as First Air (If I recall your reports correctly), the prices on those sectors seemed so high, it was only natural you got treated the way you did. Or maybe they are genuinely a very good airline.

Quoting abrelosojos (Thread starter):
From its humble beginnings in 1996, it has rapidly grown into Canada’s 2nd largest airline. Currently, it serves around 80 destinations with significant reach into the U.S., Hawaii, Mexico, and the Caribbean.

And they are now going to LGA from June 4th, 2012. Finally another option into New York to connect to the long haul EK, EY, QR  
Quoting abrelosojos (Thread starter):
The site also allowed me to chose my seat (for a fee)

Fortunately this is still free on AC!! (I hope?)

Quoting abrelosojos (Thread starter):
In Toronto, I stayed at the rather excellent airport-terminal hotel – the Sheraton YYZ in Terminal 3. One of the better airport hotels,
Quoting abrelosojos (Thread starter):
WestJet uses Terminal 3 at Toronto’s Pearson airport – and I sure do hope that it does not pay the exorbitant fees that the airport authorities command other carriers. T3 is a rather generic affair and nothing special

Terminal 3 is home of PK, KL, AF, CX, BA, BR, AA, UA, TS to name a few and from the Sheraton YYZ one would have excellent views of these aircraft and of course the runways 23, 13 and 31. Were you able to enjoy these views? I know PH and Mark would score endless spotting registrations. Too bad from Sept CX is going back to just one daily, from the current two.

I think the fees at Terminal 1 have kept the above mentioned airlines still at T3, or else why would not have moved to the better terminal by now. All Star Alliance are at T1 while Sky Team and One World are at T3.

Quoting abrelosojos (Thread starter):
When I told her that I was in aviation, she smiled and asked me to wait a minute – she went back somewhere and brought me some WestJet stickers. Aaw. How NOT low-cost! After a few more minutes, she said she “upgraded” me to “super-duper” class … also knows as row 1. Haha. Overall, a positive start

West jet truly has a very fun loving attitude. I know initially when some friends flew on WS when they had just started out, they were pleasantly surprised if not shocked when the cabin was awoken with the chirpy FA over the intercom going "Wakey Wakey - Eggs and Bakey" lol ...You would never hear that on an AC red eye flight over the Atlantic to be awoken for breakfast!!

Quoting abrelosojos (Thread starter):
Throughout the boarding process, the crew was active in helping people with bags, smiling and joking with “guests” (that is what they are called in the WS world), and congenial. It was very un-North American like for a major airline.

I have to experience this for myself to see it first hand. Seems like a very positive vibe.

Quoting abrelosojos (Thread starter):
Scenes of the tarmac:

NONE

Very surprising you took none. I know there are gorgeous views from T3 and especially of the WS jets so close to the windows, with the winglets of the jets literally in your face behind the large glass windows.

Quoting abrelosojos (Thread starter):
During the flight, the following service schedule commenced:

+ Headphones (2 varieties), blanket-pillow sales
+ Buy on board food options

In this way it's the same as AC domestic and US routes. With AC you also have the option to buy a food voucher when booking your ticket online.

Quoting abrelosojos (Thread starter):
(Probably the only airline that does this – I saw it almost on all my departures on WestJet – very cool!)

They must have to do that a number of times a day at YYZ with their numerous departures!!

Quoting abrelosojos (Thread starter):
(Legroom)

That was truly a First Class experience with the legroom and the trademark Alex shoes to mark the spot!!

Quoting abrelosojos (Thread starter):
This was a North American LCC, and I had aligned my expectations appropriately. The BOB choices were actually good, and included several “featured” restaurants depending on where the flight departed from. Additionally, there were several healthy options, snack boxes, etc. which I appreciated as alternatives to the generic sandwiches and wraps. Since WS is more of a “hybrid” carrier, there were also complimentary beverages including my favorite Canadian juice called CLAMATO with spices.

I know Canadian carriers get dumped under the brand "North American" carriers but let's not forget Canadian carriers are Canadian carriers, and the American carriers are in a class of their own. However in the same measure AC gets voted as the best carrier in "North America". Go figure lol

Quoting abrelosojos (Thread starter):
Accompanying the beverages were “Bits & Bytes” (assorted snack mix) and Cookies. Unlike other North American airlines, they were fairly generous with these and even encouraged you to have more than one.

On AC I think you are allowed just one choice, yes either pretzel or cookie and not both. But then I might not be recalling this correctly, but the options are definitely pretzel or cookie. Airlines now don't serve nuts due to the number of nut allergy sufferers.

Quoting abrelosojos (Thread starter):
e) Crew:
WestJet crew, also apparently called “WestJetters”, are known for their legendary “happiness”. On my other reviewed flight with them (back in 2007), I had encountered this and remembered how darn happy they were. I am happy to report that this has not changed. Throughout the flight, they were pro-active and with all smiles. From the moment you get on when they are in the aisle helping with the baggage (a COMPLETE polar opposite to the Air Canada crew) to the end of the flight when they wished me a pleasant onward journey, I never saw them not genuinely happy. Some highlights:

+ At the beginning of the flight, there were introduction and waves
+ Jokes were told throughout the flight and there was an in-flight game to determine the weight of the plane and free ticket to the winner
+ Call buttons were responded to promptly (this is SO rare in North America)
+ Finally, after the flight, apparently all the WestJet employees (including management) stay back and clean the plane. How wonderful!

As not having flown WS, I cannot speak about them, but I have to say AC crews are quite good too. I experienced the best set of two, and the only two FA's in Y on an A320 from LAX to YYZ leg, and they beat the entire Y crew of the QF long haul SYD to LAX crews hands down. Besides, there is always that sense and spirit of Canada on AC when you see the Maple Leaf logo on the tail at the gate at an overseas station, and then once on board, and especially when they broadcast the CBC news (remember this on a LHR to YYZ) and already felt I was back in Canada even before we had even crossed the Atlantic lol. While AC may be very professional and WS being very fun loving, it's hard to draw a conclusion between the two because they have very different customer service standards.


User currently offlineabrelosojos From Venezuela, joined May 2005, 5089 posts, RR: 55
Reply 18, posted (2 years 3 months 1 week 4 days 3 hours ago) and read 7200 times:

Quoting flightsimboy (Reply 17):
I don't think anyone in Canada has achieved this status of flying around the North and experiencing all these Novelty carriers like you did. Well maybe those on business but I doubt any for the sheer "novelty" of it.

= Haha. Thanks. Maybe, I can get Harper to give me an award or something  . I have a Canadian colleague at work and he is amazed and tells me that most Canadians have not even been to Whitehorse or Yellowknife. Is this true?

Quoting flightsimboy (Reply 17):
Quoting abrelosojos (Thread starter):
So now that I had explored the three main Northern airlines, it was time to wrap up my visit – best way to do this was fly the main airlines of Canada and benchmark them against the “novelty” carriers of Air North, Canadian North, and First Air.

While Air Canada is the main airline and of course there is West jet, let's not forget Air Transat, Porter Airlines and the smaller Canjet and Sun Wing. Air Transat could be considered just as strong as West jet in the LCC market, and has been around long before West Jet.

= Well, do remember that WS is an airline with nearly 100 aircraft and around 80 coming -- that is quite the contrast from Air Transat with its fleet of 25 or so -- which is the same size as First AIr. Also, I personally don't think TS and WS are remotely in the same league. I mean, yes, they compete for the same leisure passenger on some routes (along with WG and AC), but WS does it profitably ... TS breaks even.

PD is an unique case - but I am keen to see how long they remain in business.

Quoting flightsimboy (Reply 17):
As far as First Air (If I recall your reports correctly), the prices on those sectors seemed so high, it was only natural you got treated the way you did. Or maybe they are genuinely a very good airline.

= Fair enough  . Though, trust me, I have been on plenty of airlines that have charged tremendously, and not delivered. In Canada, look at Canadian North for those comparable routes.

Quoting flightsimboy (Reply 17):
Quoting abrelosojos (Thread starter):
The site also allowed me to chose my seat (for a fee)

Fortunately this is still free on AC!! (I hope?)

= I think both charge for premium seating - that is what I was referring to.

Quoting flightsimboy (Reply 17):
Terminal 3 is home of PK, KL, AF, CX, BA, BR, AA, UA, TS to name a few and from the Sheraton YYZ one would have excellent views of these aircraft and of course the runways 23, 13 and 31. Were you able to enjoy these views? I know PH and Mark would score endless spotting registrations. Too bad from Sept CX is going back to just one daily, from the current two.

= Ya. I am not much of a "spotter", so I just look at planes, and not really take regs. I know there are many A.Netters who make fun of me for it  .

Quoting flightsimboy (Reply 17):
West jet truly has a very fun loving attitude. I know initially when some friends flew on WS when they had just started out, they were pleasantly surprised if not shocked when the cabin was awoken with the chirpy FA over the intercom going "Wakey Wakey - Eggs and Bakey" lol ...You would never hear that on an AC red eye flight over the Atlantic to be awoken for breakfast!!

= LOL. In AC's case (as you saw from the subsequent report), they don't even wake you up in a premium cabin, even after you ask!

Quoting flightsimboy (Reply 17):
In this way it's the same as AC domestic and US routes. With AC you also have the option to buy a food voucher when booking your ticket online.

= Yup. BTW, I should post the headphones WS sells - probably one of the better ones in the world out there.

Quoting flightsimboy (Reply 17):
I know Canadian carriers get dumped under the brand "North American" carriers but let's not forget Canadian carriers are Canadian carriers, and the American carriers are in a class of their own. However in the same measure AC gets voted as the best carrier in "North America". Go figure lol

= I see your point. Ya, AC gets voted by one particular magazine -- and it is sort of like Skytrax -- you don't know which marketing department is paying what.

Quoting flightsimboy (Reply 17):
As not having flown WS, I cannot speak about them, but I have to say AC crews are quite good too. I experienced the best set of two, and the only two FA's in Y on an A320 from LAX to YYZ leg, and they beat the entire Y crew of the QF long haul SYD to LAX crews hands down. Besides, there is always that sense and spirit of Canada on AC when you see the Maple Leaf logo on the tail at the gate at an overseas station, and then once on board, and especially when they broadcast the CBC news (remember this on a LHR to YYZ) and already felt I was back in Canada even before we had even crossed the Atlantic lol. While AC may be very professional and WS being very fun loving, it's hard to draw a conclusion between the two because they have very different customer service standards.

= See, in my previous reports, AC crews were generally good. On my recent flights, as shown on my AC report, they were not that good. I disagree about AC being professional -- in fact, on my flights, most of the crew members displayed exactly the opposite behavior  . I think WS is eating slowly into AC's customer base -- the next five years is going to be very interesting for the industry at large.

Thanks again for reading.

Saludos,
A.



Live, and let live.
User currently offlineflightsimboy From Canada, joined Sep 2005, 1259 posts, RR: 4
Reply 19, posted (2 years 3 months 1 week 4 days 3 hours ago) and read 7198 times:
Support Airliners.net - become a First Class Member!

Quoting abrelosojos (Reply 18):
Is this true?

Yes I think most find those cities so remote and far away...remember most head south or to Las Vegas lol

Quoting abrelosojos (Reply 18):
PD is an unique case - but I am keen to see how long they remain in business.

Ouch...lol

Quoting abrelosojos (Reply 18):
= Fair enough . Though, trust me, I have been on plenty of airlines that have charged tremendously, and not delivered.

Fair Enough lol

Quoting abrelosojos (Reply 18):
= Ya. I am not much of a "spotter", so I just look at planes, and not really take regs. I know there are many A.Netters who make fun of me for it .

What need is there for you to spot, really. Most of the time you are inside some of the most exquisite registrations lol


User currently offlinestipica From Croatia, joined Feb 2011, 426 posts, RR: 8
Reply 20, posted (2 years 3 months 1 week 9 hours ago) and read 6850 times:

Hi abrelosojos ! ... still flying ? ... nice ... sorry for late reply ... too many old book in my life to close... so famous
WestJet is on menu with smiling crew , 33", free service and entertainment ... this is not LCC

Quoting abrelosojos (Thread starter):
Probably the only airline that does this – I saw it almost on all my departures on WestJet – very cool!

heheheh so Japanese ...

Quoting abrelosojos (Thread starter):
WestJetters” are a happy bunch – on arrival, this guy takes a picture of the plane

hehehhe so Japanese ... again hmmm

Quoting abrelosojos (Thread starter):
I am not much of a "spotter", so I just look at planes, and not really take regs. I know there are many A.Netters who make fun of me for it .

hehehehhe same here A. ... no foto , no reg. , no nothing ... just living the moment on the airport terrace watching the action ...I am voyeur hehehhehe

in fact I have nothing to say ... WS is positive surprise ... thanks stipica  



Open your eyes and think
User currently offlineInitious From Singapore, joined Dec 2008, 1060 posts, RR: 15
Reply 21, posted (2 years 3 months 6 days 20 hours ago) and read 6698 times:

Hi Alex,

This must be one of a kind, you on an LCC! Haha.

I did not know much about WestJet from the start but your report gave me a pretty good insight about their operations.
The newer seats look wonderful and I'm sure they are just as comfortable. The newer PTVs look decent too judging by your photos. At least the quality is acceptable for me.

Regards,
Daniel



One way I will fly around the world!
User currently offlineabrelosojos From Venezuela, joined May 2005, 5089 posts, RR: 55
Reply 22, posted (2 years 3 months 6 days 1 hour ago) and read 6528 times:

Quoting stipica (Reply 20):
Hi abrelosojos ! ... still flying ? ... nice ... sorry for late reply ... too many old book in my life to close... so famous
WestJet is on menu with smiling crew , 33", free service and entertainment ... this is not LCC
Quoting stipica (Reply 20):
heheheh so Japanese ...
Quoting stipica (Reply 20):
hehehhe so Japanese ... again hmmm
Quoting Initious (Reply 21):
This must be one of a kind, you on an LCC! Haha.

= Agreed on all counts. Again, they claim they are not just another airline  . Part of it is cheesy, but I actually felt their employees had a sense of pride in the company that is long missing from other airlines ... especially in North America.

Saludos,
A.



Live, and let live.
User currently offlinealevik From Canada, joined Mar 2009, 982 posts, RR: 8
Reply 23, posted (2 years 3 months 3 days 10 hours ago) and read 6255 times:
AIRLINERS.NET CREW
HEAD SCREENER

Great report! I am resident in YYC, and have become a huge fan of WS over the past years. I have started flying them for my business flights, as I find I end up at my destination in a better mood.

Quoting PlaneHunter (Reply 12):
33" throughout the cabin? That's amazing...just spent 12.5 hours on QF2 with a pitch of 31" and that was really bad.

On the 738's the pitch is 34", compared to the 737 33".



Improvise, adapt, overcome.
User currently offlineabrelosojos From Venezuela, joined May 2005, 5089 posts, RR: 55
Reply 24, posted (2 years 3 months 3 days 2 hours ago) and read 6167 times:

Quoting alevik (Reply 23):
Great report! I am resident in YYC, and have become a huge fan of WS over the past years. I have started flying them for my business flights, as I find I end up at my destination in a better mood.

= Thanks for the kind words. Curious - is there a home pride in general at YYC about WS.

Saludos,
A.



Live, and let live.
25 alevik : I would say there is a certain amount of home pride in Western Canada, particularly Alberta, related to Westjet. Successful company, taking on and bea
26 RJA321 : Great trip report, thanks for sharing! I've always been a fan of your detailed and engaging trip reports and this is my first time posting a comment o
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