Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
First & Last Time On Air Asia Bangkok-Kuala Lumpur  
User currently offlineSuperfly From Thailand, joined May 2000, 39721 posts, RR: 75
Posted (2 years 2 months 2 weeks 5 days 6 hours ago) and read 19898 times:


View Large View Medium
Click here for bigger photo!

Photo © Jens Breuer





Had to make a last minute trip to Kuala Lumpur, Malaysia. It was a last minute trip where my company took care of the flights and hotel. When I was told I was going, my ticket had already been purchased and hotel already booked. It was very important and last minute so fussing about what airline to use would have just been an unnecessary headache.

The ticket was on Air Asia. I did go and check and see what Thai Airways and Malaysian Airlines were charging just to see what the difference in price was. Once again, Air Asia was the MOST expensive. They were 3000 baht ($90USD) more than Thai Airways and 3500 baht ($105USD) more than Malaysian Airlines.
So many people make the mistake of buying their ticket on Air Asia without comparing to the majors assuming that Air Asia is the cheapest. Most of my flights in Southeast Asia have been spur of the moment last minute flights. Every time I get the lowest fare on Thai, Singapore or Cathay Pacific. In fact last year, I made a trip to Chiang Mai during Thailand’s Songkran holiday and bought business class on their 747 for 6000baht ($200USD) while Air Asia wanted 9000baht ($300USD).
The ‘deals’ that Air Asia offers are many months in advanced – up to 9 months in advance. That is just way too far in advance to plan for a 1 – 2 hour flight to a local getaway.

I’ve went on short hop getaways to Phuket with friends on several occasions where they would fly Air Asia and I’d fly Thai Airways to get the 747 or A300 as well as Royal Orchid Miles and better service. They would have long check in lines, delays and other headaches that you just don’t get when you fly Thai Airways.


Typical madness at Air Asia check in counters
http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur032.jpg

My taxi got me across town to Suvarnabhumi much quicker and cheaper than the airport rail link. Doesn’t matter how early you check in, Air Asia always has LONG check in lines and passengers that have tons of bags and tons of questions for their staff at the check in counter. I tried doing the online check before but the check in page wouldn’t load so I just gave up and decided to do it at the airport.
After dealing with that hassled I make my way through customs, the large shopping mall to the gate.
No aircraft in sight.
The flight ended up being delayed. We left 1 hour behind schedule.

The check in was a mess. The aircraft arrived and everyone departed the aircraft.
Then there was an announcement for the first 15 rows but everyone just jumped up and ran for the gate. I felt bad for the 2 Air Asia staff taking our tickets because these passengers didn’t seem to want to obey the proper boarding procedure.
The jet way was packed shoulder to shoulder. Mind you this was about 3:00PM and these last few weeks have been sweltering hot due to the sun’s position over Thailand this time of year and lack of rain. The heat from the tarmac acted as a hot plate and I’ll just say, some groups of people don’t like to wear deodorant. The smell in the jet way was awful and it was a good 10 minutes before getting on to the aircraft.
At this point, I was thinking of Air Asia’s slogan; ‘Now Everyone Can Fly’ and I was thinking to myself – ‘Maybe not everyone should fly’…..


I finally made my way to my seat.
Geez these seats are cramped!!!!

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur034.jpg


Looking over at the next plane wishing I was on an A340 parked next to us.
http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur036.jpg





Seeing the beautiful Iran Air 747-SP is always a treat.
http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur039.jpg


We push back and off we go.

Air Asia does have some cute flight attendants but they act more like order takers as items need to be purchased ahead of time. They seem to spend a lot of time checking off a list to see who paid for what. This is really tacky.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur037.jpg



 
Ideal story to read in-flight over water.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur044.jpg




Flying above Pattaya, Jomtien Beach and Koh Larn

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur040.jpg


in-flight
http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur042.jpg




http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur046.jpg


I need to mention that this was my first time in Kuala Lumpur. This city hasn’t been high on my ‘must see’ list but I knew I’d have to come here for one reason or another. So before anyone flames me, I didn’t do much research about this city prior to my trip and had no idea of the cities two separate airports.
When touching down in Kuala Lumpur, I see the fleet of Malaysian Airlines off at another terminal.


touchdown
http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur048.jpg



Pretty cool to see a gas station between runways.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur049.jpg


http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur050.jpg

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur051.jpg


Exiting the aircraft
http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur052.jpg

Asia's 'Leading low-cost carrier'.
Yeah right!  http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur053.jpg



http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur054.jpg


http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur056.jpg

We deplane via air stairs and head into the terminal to customs. That went smoothly.
The rest of the airport was a bit confusing and felt more like a discount shopping mall.
I am well aware of their bullet train from the airport but that is when I find out that it goes to their other airport. When I saw the fleet of Malaysian Airlines 747s and 737s across at another terminal, I just knew I was at their main airport but the taxi service and information desk were telling me that I had to wait 30 minutes for the next bus to take me to another airport to get the bullet train and then I would need another taxi to get to my hotel. I didn’t make any senses to do that so I took a taxi directly to my hotel. That took 1 hour.


Check in to hotel and in to my room. What a pleasant surprise to see this as my view.
Now THIS was cool!

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur060.jpg








Got plenty of rest as I had a long day ahead of me.
Woke to this view and couldn't stop taking photos.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur070.jpg

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur067.jpg

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur071.jpg


This guy should work at the Apple store……
http://i270.photobucket.com/albums/jj96/Rush8track/Untitled.jpg



Did some sightseeing like a typical out-of-towner and rode around on their mono-rail. The first day rained a lot.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur079.jpg

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur082.jpg


Glad to see that hungry people with pot-bellies get priority seating along with pregnant women, handicap and the elderly….

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur077.jpg




I made my way up to the Petronas Towers and to see the walkway and observation deck.
Prior to going up the elevator, we were greeted by a ghost that would give us a presentation about the Petronas Towers.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur084.jpg





Was blocked from going out on the crosswalk until the previous group left.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur087.jpg


http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur093.jpg

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur097.jpg


http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur111.jpg


Then up to the observation deck.




http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur113.jpg



http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur123.jpg



http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur128.jpg



http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur117.jpg



http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur137.jpg

After visiting the observation deck I tried to make it back to my hotel but the streets were all parking lots. The traffic in Kuala Lumpur is insane. A city this new and rather small should be a lot more manageable than this. So I stumbled in to a bar and waited for the traffic to die down. That would be another 4 hours but I just decided to stay out and have dinner. I meet some really cool expats that work there and they told me all sorts of things about Malaysia.

After taking care of business the following day, I was insisting on find some good authentic Malay food. 2nd day got ripped off with some more over-cooked dry fish and chicken with tons of spice to cover it up.
I ended up going to a Hard Rock Café to cover up the bad taste and even that ended up being a big mistake. (I know it sounds pathetic).

The next day was very sunny and I rode around more on their monorail. I felt more like a ride at Disneyland than a serious model of transportation. The carts are small, few seats and the system is a hub & spoke train network in a multi-centric city. It makes absolutely no sense.



http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur162.jpg


http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur167.jpg


Monorail cockpit
http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur168.jpg

I made my way up to the KL Tower.
Saw really cool traditional Malay performers prior to going up to the top of the KL Tower. What I didn’t understand was their desire to up-sale me to play video games or go look at animals when I want to go look at the view of a tall sky-scrapper.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur181.jpg



http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur178.jpg


http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur182.jpg




http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur171.jpg


http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur187.jpg



More views from KL Tower
http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur202.jpg



http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur205.jpg


The rotating restaurant on top looked pretty cool.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur206.jpg


http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur210.jpg




After leaving KL Tower, the traffic seemed ever worse than the day before.
Kuala Lumpur looks to be a very new city and you would think that they would have done a better job planning out this city. The lay out or Kuala Lumpur felt more like a US suburbs like Irvine, Ca or Douglasville, Ga. Not an up & coming sophisticated city in the Far East. Lot’s of single lane streets that feed on to only one main boulevard that is only 2 lanes in each direction wide.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur212.jpg



Before I left, I insisted on finding some good food in Malaysia and ended up finding an awesome Indian restaurant in the Crown Plaza Hotel called Sagar inside the Kompleks Antarabangsa.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur220.jpg





After a great meal it was time to battle the traffic back to hotel, then to the airport. The bullet train is useless for those on Air Asia because it’s at the discount airport not served by the bullet train.

I made it to the airport on time and boarded my flight.
The return flight interior seemed tackier than the flight going. Seemed as though the entire interior had advertisement stickers on every surface including the overhead bins. Almost reminded me of a punk-rockers guitar case with all of those stickers.



http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur222.jpg



http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur221.jpg



The newer city of Putrajaya down below.
http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur223.jpg




The guy next to me ordered the chicken dinner. I would have felt weird asking another guy if I could take a photo of his chicken so I didn’t bother.


The idea of Air Asia being a low-cost carrier has to be one of the biggest myths in aviation. It’s not cheaper than the majors. At least with Ryan Air in Europe, they are cheaper than the majors. With Southwest and JetBlue in the US, you get some service along with lower price. Air Asia has fooled millions in to thinking that they’re low-cost but they’re not. Only their service is cheap. My loyalty will remain with the majors such as Thai, Singapore, Cathay Pacific, Philippines Airlines, ANA and all the other established national carriers.




View Large View Medium
Click here for bigger photo!

Photo © Tek




Bring back the Concorde
31 replies: All unread, showing first 25:
 
User currently offlineQuokkas From , joined Dec 1969, posts, RR:
Reply 1, posted (2 years 2 months 2 weeks 5 days 1 hour ago) and read 19295 times:

Hi Superfly,

Nice trip report. It is instructive to learn how much more expensive a "low cost" carrier may be compared to the full-service carriers. The prices that you quote are quite a bit steeper.

One question, with pre-ordering of food being available, when you check in are you assigned a seat or is it grab a seat where ever you can like on some of the European LCCs?

Some pretty good shots of KL's modern architecture, including the views through the clouds up in the tower.

Thanks for sharing,

Roy / Quokka


User currently offlineBWI757 From Israel, joined Dec 2004, 429 posts, RR: 2
Reply 2, posted (2 years 2 months 2 weeks 5 days ago) and read 19205 times:

That magazine is a riot. Looks like something out of Airplane!

BWI757



I live in the US but my heart is in Jerusalem!
User currently offlineSuperfly From Thailand, joined May 2000, 39721 posts, RR: 75
Reply 3, posted (2 years 2 months 2 weeks 4 days 23 hours ago) and read 19015 times:

Quoting Quokkas (Reply 1):
Nice trip report. It is instructive to learn how much more expensive a "low cost" carrier may be compared to the full-service carriers. The prices that you quote are quite a bit steeper.

Thanks Quokkas and yes you're right. However Air Asia has a really good advertisement campaign. Their ads are plastered all over the cities they fly to including here in Bangkok. Everyone I know that fly Air Asia tells me that they don't even bother checking to see what fare they can get on the majors. They just assume that Air Asia has the lowest fare when if fact, they have the highest fares.

Quoting Quokkas (Reply 1):
One question, with pre-ordering of food being available, when you check in are you assigned a seat or is it grab a seat where ever you can like on some of the European LCCs?

They assign the seat for you. If you want to chose your seat, they will charge you extra. All of their nickel & diming of their customers adds to the chaos at their check in counters.
I even had to pay for water!
Water!  
Quoting Quokkas (Reply 1):
Some pretty good shots of KL's modern architecture, including the views through the clouds up in the tower.

I wish I had a better camera but yes, I liked that it was raining.

Quoting BWI757 (Reply 2):
That magazine is a riot. Looks like something out of Airplane!

They didn't think this one out well. This is in their in-flight magazine.



Bring back the Concorde
User currently offlineozzietukker From Netherlands, joined May 2007, 61 posts, RR: 0
Reply 4, posted (2 years 2 months 2 weeks 4 days 7 hours ago) and read 17736 times:

Quoting Superfly (Thread starter):
Air Asia always has LONG check in lines and passengers that have tons of bags and tons of questions for their staff at the check in counter.

I do fly a lot on the cheap deals of Air Asia, and normally there are not long lines at all, especially when you use the check in machines you are entitled to a quicker row, I never waited more then 10 minutes, and usually much less.

Quoting Superfly (Thread starter):
I just knew I was at their main airport but the taxi service and information desk were telling me that I had to wait 30 minutes for the next bus to take me to another airport to get the bullet train and then I would need another taxi to get to my hotel. I didn’t make any senses to do that so I took a taxi directly to my hotel. That took 1 hour.

Ofcourse the taxi service would tell you this, but there is no need to take the bus to another airport, you can take the KLIA LCCT bus to a nearby train station, and from there you can take the bullet train to the city, this takes you about an hour in total, quicker then a bus, about the same speed as a taxi. Depending on your destionation you do need a taxi to your hotel, or use any of the LRT or MRT links from the sentral train station. But it saves you time when the traffic is very bad.

Quoting Superfly (Thread starter):
Once again, Air Asia was the MOST expensive. They were 3000 baht ($90USD) more than Thai Airways and 3500 baht ($105USD) more than Malaysian Airlines.
So many people make the mistake of buying their ticket on Air Asia without comparing to the majors assuming that Air Asia is the cheapest. Most of my flights in Southeast Asia have been spur of the moment last minute flights.

I book my flights mostly far ahead and then the fares of Air Asia are unbeatable, I just booked some flights in march next year, for 105 euro's (including ticket price, fuel surcharge and airport tax) I am able to make 11 flights, including 4 international ones. If you have to fly last minute return flights it makes sense to look at the regular airlines as well since low cost airlines will not have low prices for people who have to depart within a few days, since they know most passengers will not have a choice and have to fly.
But that is the same as in Europe, LCC airlines do make money on last minute passengers.


User currently offlinefalkerker From Seychelles, joined Apr 2012, 162 posts, RR: 0
Reply 5, posted (2 years 2 months 2 weeks 4 days 5 hours ago) and read 17552 times:

Quoting Superfly (Thread starter):
At this point, I was thinking of Air Asia’s slogan; ‘Now Everyone Can Fly’ and I was thinking to myself – ‘Maybe not everyone should fly’
Quoting Superfly (Thread starter):
The guy next to me ordered the chicken dinner. I would have felt weird asking another guy if I could take a photo of his chicken so I didn’t bother.

I just can´t stop laughing!!!

Nice TR!! As many have noted, LCC are only real LCC on advanced bookings, if you´re travelling last minute, you're better off (with fares and everything else) with traditional carriers!!


User currently offlineLonghornmaniac From United States of America, joined Jun 2005, 3278 posts, RR: 45
Reply 6, posted (2 years 2 months 2 weeks 3 days 22 hours ago) and read 17063 times:

Hi Larry,

Great report. Honestly, though, my experiences (6 flights), were nowhere near as bad as yours. I was very pleasantly surprised by the entire process, actually. Granted, I had set my expectations pretty low, but the flights were always punctual, service was what one would expect from every low cost carrier, and we didn't have any major snafus. That, and in our case, the flights, even with a checked bag, normal seat assignments, and in some cases a meal, were considerably cheaper than any of the full service carriers. I'd have absolutely no qualms with flying Air Asia again.

Funny how experiences can vary so wildly.

Hope all is well! Loved that Indian food in Bangkok!

Cheers,
Cameron


User currently offlineSuperfly From Thailand, joined May 2000, 39721 posts, RR: 75
Reply 7, posted (2 years 2 months 2 weeks 3 days 20 hours ago) and read 16986 times:

Quoting ozzietukker (Reply 4):
I do fly a lot on the cheap deals of Air Asia, and normally there are not long lines at all, especially when you use the check in machines you are entitled to a quicker row, I never waited more then 10 minutes, and usually much less.

I used the machine in Kuala Lumpur and was told to go to the check in counter.


Quoting ozzietukker (Reply 4):
you can take the KLIA LCCT bus to a nearby train station, and from there you can take the bullet train to the city,

What good is that?
My hotel was nowhere near a train station and far from KL Central.

Quoting ozzietukker (Reply 4):
Depending on your destionation you do need a taxi to your hotel, or use any of the LRT or MRT links from the sentral train station.

Not near my hotel. It was important for my hotel to be near where I had to go for this business trip.
The process you suggest would require 3 different modes of transportation and would have taken 2 hours when you take in to account the wait times at the bus station and train stations.
I saved a lot of time by using direct taxi service and it only cost about $7USD more than the bus/train/taxi suggestion.
If I had flown on Thai Airways or Malaysian Airlines, I would have gone to the main airport and could have taken the bullet train direct from the airport to KL Central. I still would have taken a taxi from there.
Now I know for next time.
As I said, I didn't make any of these arrangements.

Quoting ozzietukker (Reply 4):
But that is the same as in Europe, LCC airlines do make money on last minute passengers.

Even last minute flights on Southwest are less than the majors in the US.

Quoting falkerker (Reply 5):
I just can´t stop laughing!!!

His chicken was very small too.
The best buy-on-board meals I've seen were on Midwest (R.I.P.) and on US Airways.

Quoting Longhornmaniac (Reply 6):
Hope all is well! Loved that Indian food in Bangkok!

I found another good place yesterday. I'll show you next time you're in town.
The place we went to last time expanded and doubled their floor space. People like me keep eating there and now they're expanding.
If you're in Luala Lumpur, try Sagars at the Crowne Plaza Hotel. It reminded me a lot of Cafe The India here in Bangkok.



Bring back the Concorde
User currently offlineHOONS90 From Malaysia, joined exactly 13 years ago today! , 3003 posts, RR: 53
Reply 8, posted (2 years 2 months 2 weeks 3 days 5 hours ago) and read 16197 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Excellent report Larry! Interesting that you flew on the 3000th A320 (at least according to the tail)!

After reading your report, I don't think I'd hurry to fly on AK anytime soon. However, I'm glad that they exist, as the major airlines such as TG, CX, MH etc. probably lower their fares to match AK.

Love the pictures of the Petronas towers, I've always wanted to visit after watching the movie Entrapment.



The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
User currently offlineSuperfly From Thailand, joined May 2000, 39721 posts, RR: 75
Reply 9, posted (2 years 2 months 2 weeks 2 days 19 hours ago) and read 15774 times:

Correction;
The Indian restaurant I went to was Gateway Of India not Sagars.
Also the non-edited version had post. I had made all my spelling corrections prior to posting this trip report but for some reason, the 1st draft was posted.
I immediately tried to make changes but said my 60 minutes had expired.   

Quoting HOONS90 (Reply 8):
However, I'm glad that they exist, as the major airlines such as TG, CX, MH etc. probably lower their fares to match AK.

Although their fares are higher than the majors.

Quoting HOONS90 (Reply 8):
Love the pictures of the Petronas towers, I've always wanted to visit after watching the movie Entrapment.

The Petronas Towers are a sight to see. They are gorgeous and that was why I was snaphappy with taking so many photos of the building. After awhile I realized there really isn't that much to do in Kuala Lumpur other than look at the Petronas Towers. I'm sure there is more to Kuala Lumpur but I just missed out on this time around. Perhaps some of the more enlightened experts here may know more.



Bring back the Concorde
User currently offlineallrite From Australia, joined Aug 2007, 2012 posts, RR: 4
Reply 10, posted (2 years 2 months 2 weeks 1 day 23 hours ago) and read 15437 times:

Enjoyed the snappy report! Only time I've flown AirAsia I did the reverse of you: KUL - BKK return and found them okay, but the KUL LCCT dreadful, as was the bus to the station to catch the KLIA Ekspres (and it's definitely NOT a bullet train as international definitions go, though it's much better than other Malaysian trains). At that time (2008) the best option was to take the cheap AirAsia buses to KL Sentral.

KL's transport system really is a mess, especially considering how recent much of it is. Very poorly integrated and there usually is walking involved to get to somewhere interesting if you use the trains/LRT/monorail. From what I have observed (especially from the passenger seat) Malaysians tend to be awful drivers, but are quite tolerant of the bad driving of others. With all the constant ducking and weaving it's difficult to get a good traffic flow going. When they come to a ruthless place like Sydney then *ouch*.

Quoting Superfly (Reply 9):
I'm sure there is more to Kuala Lumpur but I just missed out on this time around. Perhaps some of the more enlightened experts here may know more.

As you were travelling from Thailand you may have less enthusiasm for some of the things I enjoy most about KL. Firstly, I agree about a deficit of must see sights. outside of KL there are some interesting places like Pulau Ketam and Melaka. My main focus is on eating. We like to find local hawker stalls, kopitiams (like food courts) and pasar melams (night markets) and pig out on food rather than go to upmarket restaurants and cafes. I always want to chill out in Malaysia, but unfortunately my wife's relatives and friends usually keep us too busy. I feel that, like Thailand, Malaysia is probably best enjoyed if you have some local knowledge.



Applying insanity to normality
User currently offlinebritjap From Japan, joined exactly 8 years ago today! , 280 posts, RR: 2
Reply 11, posted (2 years 2 months 1 week 6 days 22 hours ago) and read 14907 times:

Hi Superfly,

Nice report. Direct, to the point and informative.

I have never flown AK, but I will admit that would have been likely to fall into the trap of assuming they are the cheapest in the region. (I never tend to plan trips that long in advance). Well, you live and learn and this one got the point across nicely.

Nice pics of the Petronas towers. They are gorgeous, especially at night. Bit of a shame to see though how many other buildings have sprung up around them. Even when I visited several years ago there seemed to be far fewer, so the towers stood out more and made a greater impact, like the Eiffel Tower does in Paris. They seem to getting crowded out.

Cheers


User currently offline63bobster From Netherlands, joined Jan 2012, 43 posts, RR: 0
Reply 12, posted (2 years 2 months 1 week 6 days 18 hours ago) and read 14771 times:

Thanks for a very informative trip report. I need to let my GF read this is we often have discussions on this subject as she believes TG is expensive. Personally I travel on Thai Airways within Asia as a habit. Besides, I always have the feeling that a cheap bargain might very well end up expensive and that's is especially the case with the LCC's.

Quoting Superfly (Thread starter):
In fact last year, I made a trip to Chiang Mai during Thailand’s Songkran holiday and bought business class on their 747 for 6000baht ($200USD) while Air Asia wanted 9000baht ($300USD).

Thai Airways has only two different fares for Business Class on their domestic flights, flexible or non-flexible, so the airfare will be no surprise. The (only economy) fare of LCC's can range from very low to a normal y-(basic)fare which will cost a lot. That will be probably be as high as the full fare with the regular carriers with the added disadvantage of separately buying a reserved seat, drinks, luggage allowance etcetera.

Quoting Superfly (Thread starter):
I’ve went on short hop getaways to Phuket with friends on several occasions where they would fly Air Asia and I’d fly Thai Airways to get the 747 or A300 as well as Royal Orchid Miles and better service. They would have long check in lines, delays and other headaches that you just don’t get when you fly Thai Airways

Exactly my argument to choose a 'regular' airline on these routes.

Quoting Superfly (Thread starter):
Then there was an announcement for the first 15 rows but everyone just jumped up and ran for the gate. I felt bad for the 2 Air Asia staff taking our tickets because these passengers didn’t seem to want to obey the proper boarding procedure.

That seems a problem at BKK on every full flight, regardless the airline. I usually fly Thai on J-class out of BKK and despite the boarding sequence and priority for J-passengers I find it very hard to actually get priority once boarding begins. Many times I was standing at the back of the 200+ row, waving my Royal Silk boarding pass without result (a rather small guy like me will hardly be noticed behind many very tall Euro and Aussie backpackers  
Quoting Superfly (Thread starter):
Then up to the observation deck.

Very cool to be on top of cloud at the Petronas Towers bridge, I've never seen that myself!


User currently offlineSuperfly From Thailand, joined May 2000, 39721 posts, RR: 75
Reply 13, posted (2 years 2 months 1 week 6 days 9 hours ago) and read 14601 times:

Quoting allrite (Reply 10):
but the KUL LCCT dreadful, as was the bus to the station to catch the KLIA Ekspres (and it's definitely NOT a bullet train as international definitions go, though it's much better than other Malaysian trains).

Yes KUL-LCCT is a mess and the two separate airports with the same code adds to the confusion.
I really wanted to ride their airport train but to get to it sounded like a big hassle and I wanted to hurry up and check in to my hotel.

Quoting allrite (Reply 10):
KL's transport system really is a mess, especially considering how recent much of it is. Very poorly integrated and there usually is walking involved to get to somewhere interesting if you use the trains/LRT/monorail.

Yes I was taken back by that.

Quoting allrite (Reply 10):
Malaysians tend to be awful drivers, but are quite tolerant of the bad driving of others.

Their drivers didn't seem bad. Was strange seeing that most cars were Protons. Their government has huge tariffs on cars not made in Malaysia. It's even higher than in Thailand.

Quoting allrite (Reply 10):
My main focus is on eating. We like to find local hawker stalls, kopitiams (like food courts) and pasar melams (night markets) and pig out on food rather than go to upmarket restaurants and cafes.

I like to do the same and I went looking at a few. A lot of it just looked like it had been sitting out for a long time. Most of the food seemed like a variation of Chinese and Thai food. Initially I wanted to try authentic Malay food but I wasn't impressed. I probably just didn't go to the right places.

Quoting allrite (Reply 10):
I feel that, like Thailand, Malaysia is probably best enjoyed if you have some local knowledge.

That is true however Thailand has an energy that just grabs you as soon as you get off the airplane. I remember my first trip in 2006 and fell in love with the place before I stepped foot out Don Muang.

Quoting britjap (Reply 11):
I will admit that would have been likely to fall into the trap of assuming they are the cheapest in the region.

Many do. Don't fall for the hype.

Quoting britjap (Reply 11):
Nice pics of the Petronas towers. They are gorgeous, especially at night.

That is true. I couldn't take my eyes of off them at night. It is truly an impressive building.

Quoting britjap (Reply 11):
Even when I visited several years ago there seemed to be far fewer, so the towers stood out more and made a greater impact, like the Eiffel Tower does in Paris. They seem to getting crowded out.

My guess is that the other businesses want to piggy-back off of the success and foot traffic generated from the Petronas Tower.

Quoting 63bobster (Reply 12):
I need to let my GF read this is we often have discussions on this subject as she believes TG is expensive.

That is a popular myth. Air Asia is only cheaper if you book almost a year in advance and chances are very high that you may need to make changes before you actually make you trip. In that case, you mine as well buy another ticket because the fees are high. I've done a lot of domestic flights here in Thailand on Thai Airways. Sometimes in coach, sometimes in Business Class and occasionally First Class cabin of their 747 when they offer that on their short-haul flights.
There are a lot of TG trip reports here in the forums. Here is my most recent one when we had the floods here. Now compare these flights against what Air Asia offers;

Escaping Bangkok Floods; Thai A300 To Khon Kaen (by Superfly Dec 13 2011 in Trip Reports)#1

Quoting 63bobster (Reply 12):
I always have the feeling that a cheap bargain might very well end up expensive and that's is especially the case with the LCC's.

Very true and if you're flying to Kuala Lumpur, you don't have direct access to the bullet train from the airport which gets you in to the city cheaper. The LCCT is taxis and buses only so your transit cost from the airport will be higher.
LCCT is 20 kilometers from the main terminal at KUL. That is the distance you would have to go to catch the bullet train to the city. It's ridiculous.


Quoting 63bobster (Reply 12):
Thai Airways has only two different fares for Business Class on their domestic flights, flexible or non-flexible, so the airfare will be no surprise.

I'm surprised it hardly sales out. Often times their business class fares are about the same as Air Asia.

Quoting 63bobster (Reply 12):
That seems a problem at BKK on every full flight, regardless the airline. I usually fly Thai on J-class out of BKK and despite the boarding sequence and priority for J-passengers I find it very hard to actually get priority once boarding begins.

I notice this when we have to board a bus out to the aircraft. The boarding procedure is a mess when you have to take the bus too & from the aircraft. Suvarnabhumi has already run out of space and expansion is underway.



Bring back the Concorde
User currently onlineEL-AL From Israel, joined Oct 2001, 1295 posts, RR: 5
Reply 14, posted (2 years 2 months 1 week 6 days 8 hours ago) and read 14568 times:

Hey Superfly,

Thank you for this report.

It was well written with great pics, but I completely disagree with your conclusion.

Air Asia is cheaper when booking in advance - as any LCC airline. On TLV-LON flights EasyJet can be more expensive then BA or LY while booking at the last minute, it is well known that the sooner you book on low cost the cheaper you fly. You have to compare prices all the time, but it's wrong to say that air asia is not LCC airline just because at a last moment order they were more expensive.

When I flew BKK-SGN a year ago, Air Asia price was $86 including pre-flight seating and 20kg bag, while both Thai and Vietnam were over $300. Second place was Turkish, with $120, for booking 3 weeks in advance. I found their product to be exactly what I was expecting too - BOB, new clean 1 class airplane, and the flight was on time.

Quoting Superfly (Thread starter):
At this point, I was thinking of Air Asia’s slogan; ‘Now Everyone Can Fly’ and I was thinking to myself – ‘Maybe not everyone should fly’…..

No offence, this is patronising. When it's hot and humid everyone is swetting, so what was the point of that?

Thx for shearing - loved the pics from Kuala Lumpur.



"In our country, those who do not believe in miracles are irrational" - David Ben Gurion.
User currently offlineSuperfly From Thailand, joined May 2000, 39721 posts, RR: 75
Reply 15, posted (2 years 2 months 1 week 5 days 22 hours ago) and read 14347 times:

Quoting EL-AL (Reply 14):

Southwest Airlines and JetBlue is always cheaper, even with last minute bookings.



Bring back the Concorde
User currently offlinefalstaff From United States of America, joined Jun 2006, 6075 posts, RR: 29
Reply 16, posted (2 years 2 months 2 days 11 hours ago) and read 13405 times:
Support Airliners.net - become a First Class Member!

Quoting Superfly (Thread starter):
The rotating restaurant on top looked pretty cool.

That does look nice. We may be losing our rotating restaurant, in Dearborn, because the Hyatt might close.

Quoting Superfly (Thread starter):
I finally made my way to my seat.
Geez these seats are cramped!!!!

Yes they are... It is rare to see a trip report from you that isn't in F or J.

Quoting Superfly (Thread starter):
This guy should work at the Apple store……

That key around his neck makes him look like one of the RA (resident assistant) nerd in my University's dorms.

Quoting Superfly (Thread starter):
The return flight interior seemed tackier than the flight going. Seemed as though the entire interior had advertisement stickers on every surface including the overhead bins

All those ads make me think of a city bus or a subway.



My mug slaketh over on Falstaff N503
User currently offlineSuperfly From Thailand, joined May 2000, 39721 posts, RR: 75
Reply 17, posted (2 years 2 months 1 day 19 hours ago) and read 13168 times:

Quoting falstaff (Reply 16):
That does look nice. We may be losing our rotating restaurant, in Dearborn, because the Hyatt might close.

Many cities in the US are losing their rotating restaurants.

Quoting falstaff (Reply 16):
Yes they are... It is rare to see a trip report from you that isn't in F or J.

Not many people care to read about flights in coach unless there is something neat or unusual to report. There is a lot of hype about Air Asia and I just didn't see what all the hype was about.

Quoting falstaff (Reply 16):
That key around his neck makes him look like one of the RA (resident assistant) nerd in my University's dorms.

Which is similar to a hotel staff. I got a kick out of his name.  
Quoting falstaff (Reply 16):
All those ads make me think of a city bus or a subway.

Some of the passengers smelled like those that live on the city bus.  



Bring back the Concorde
User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8509 posts, RR: 55
Reply 18, posted (2 years 2 months 1 day 7 hours ago) and read 12644 times:
Support Airliners.net - become a First Class Member!

Hi Superfly,

Nice read and pictures, shame the weather in KL was not so great.

Quoting Superfly (Thread starter):
I was thinking of Air Asia’s slogan; ‘Now Everyone Can Fly’ and I was thinking to myself – ‘Maybe not everyone should fly’…..

- I agree, these low fares have made flying as cheap as a bus ride, thus making it easy for the great unwashed to fly.

Quoting Superfly (Thread starter):
Air Asia does have some cute flight attendants

- I know! - the only reason to fly them.

Quoting Superfly (Thread starter):
The guy next to me ordered the chicken dinner. I would have felt weird asking another guy if I could take a photo of his chicken so I didn’t bother.

- No, not a good idea.

Quoting Superfly (Thread starter):
At least with Ryan Air in Europe, they are cheaper than the majors

- Not on last minute bookings, they are often more expensive than the majors.

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlinelufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 43
Reply 19, posted (2 years 2 months 1 day 4 hours ago) and read 12565 times:

Nice read Superfly, but I completely and totally disagree with your opinions.

1. Do online check-in, it had never ever failed for me (it's very simple with no PDF stuff even), the document check counter for OLCI has short lines. KUL LCCT has a gazillion of document check counters.
2. Pre-ordering food - a lot of choice, cheaper, and you are served from a separate cart. They look at your BP and cross off the name on the list.
3. Standard 180-seat LCC A320
4. There are simply two terminals, LCCT and MTB at KUL. An infrequent old bus connects them for MYR2. When KLIA2 opens and Air Asia moves there, it will have 68 parking positions, jetways and a third runway built.
5. Skybus takes you to KL Central for MYR10, Aerobus MYR9. They usually drive like crazy and pass cars and taxis. Skybus works like clockwork.
6. KLIA Ekspres is more like a commuter train module, but travels quite fast and nonstop. KLIA Transit has a shuttle from LCCT, same line as Ekspres but more stops.
7. Your fare argument is ridiculous as I have said before. Try FR/U2/TR/JQ/3K last minute and they all charge a lot. Even a week advance, it would be half of TG on Air Asia. TG regional fares are ridiculously expensive. I booked a same day BKK-HKT, Air Asia was about THB 1000, TG business 5000.
8. Yes they are hands down the best LCC in Asia. I have flown Nok/Orient Thai/Tiger/Jetstar/Mandala/Lion/Sriwijaya/Batavia/Airphilexpress/Seair/Cebu Pacific at least, 3K only of those matches Air Asia consistency, but their fares are high even in advance except for SIN-KUL.
9. We just flew 10 sectors with Air Asia 2 weeks ago and paid less than 120e meals included. I don't pay for luggage as I'm yet to find an Air Asia employee checking a westerner's cabin bag weight.
10. Kuala Lumpur a new city? Go to Chinatown or most areas, it's old and dirty not much different from Bangkok. I agree the transport system sucks and so do the taxi drivers (and the old Proton Sagas), 9 out of 10 will refuse to use the meter.

No offence Superfly, it was a nice read but...

Regards,

Lufthansa747



Air Asia Super Elite, Cebu Pacific Titanium
User currently offlineSuperfly From Thailand, joined May 2000, 39721 posts, RR: 75
Reply 20, posted (2 years 2 months 20 hours ago) and read 12436 times:

Quoting ba319-131 (Reply 18):
Nice read and pictures, shame the weather in KL was not so great.


I didn't mind the rain. Many haven't seen this view with this kind of weather. The following day was sunny.

Quoting ba319-131 (Reply 18):
I agree, these low fares have made flying as cheap as a bus ride, thus making it easy for the great unwashed to fly.


I hope I didn't come off sounding snobby. I just have a low tolerance for bad odors. Especially body odor.   
Income has nothing to do with being clean.

Quoting ba319-131 (Reply 18):
I know! - the only reason to fly them.


LOL!  
The most beautiful flight attendant I've ever seen was an Air Asia flight attendant I met last year in Phuket.
She was insanely hot! Her crew was at the same hotel we were staying at. She probably would have gave me her number if I had hidden the TG tag on my bag....

Quoting lufthansa747 (Reply 19):
Do online check-in, it had never ever failed for me


Failed me. Tried it at home and when I got to the screen to print ticket, the page wouldn't load. When I got to the machine at BKK, the machine said for me to talk to an agent.

Quoting lufthansa747 (Reply 19):
the document check counter for OLCI has short lines.


There you go again with these damn acronyms!   
Explain this.

http://i270.photobucket.com/albums/jj96/Rush8track/KualaLumpur032.jpg

Quoting lufthansa747 (Reply 19):
KUL LCCT has a gazillion of document check counters.



..and was told to use only two machines.

Quoting lufthansa747 (Reply 19):
Pre-ordering food - a lot of choice,


Not worth the extra hassle.

Quoting lufthansa747 (Reply 19):
Standard 180-seat LCC A320


Which I've never flown before.

Quoting lufthansa747 (Reply 19):
An infrequent


That's the problem right there. I was in no mood to stand around & wait.

Quoting lufthansa747 (Reply 19):
When KLIA2 opens and Air Asia moves there, it will have 68 parking positions, jetways and a third runway built.


Which is besides the point since it's not even done yet.

Quoting lufthansa747 (Reply 19):
Skybus takes you to KL Central


Which is no use to me because my hotel was no where near KL Central.

Quoting lufthansa747 (Reply 19):
Your fare argument is ridiculous


There is no argument here. Air Asia was the most expensive rate at the time of the ticket purchase and Thai Airways and Malaysian Airlines fare were low as I pointed out and others have pointed out that Air Asia is ONLY cheaper with advance purchase. Remember, I didn't book any of this.

Quoting lufthansa747 (Reply 19):
Air Asia was about THB 1000, TG business


Well it should be more if you're comparing business class. What was the coach fare?

Quoting lufthansa747 (Reply 19):
Yes they are hands down the best LCC in Asia.


Not even close.
I much prefer Nok and Orient Thai. Not sure if Bangkok Airways is considered low-cost but is much better than Air Asia. Nok and Orient Thai has free snacks, drinks and their ticket purchasing and boarding process is much easier.
I can even buy a Nok Air airline ticket at a local 7Eleven along with a beer & a hot dog.  
Can get more convenient than that.
Nok and Orient Thai is ALWAYS cheaper, even at last minute. I also like the older planes.  
Quoting lufthansa747 (Reply 19):
We just flew 10 sectors with Air Asia 2 weeks ago and paid less than 120e meals included.


...and you bought those tickets way back when Bush was still President!  
I remember you telling me that you got a discount on Air Asia on a flight 9 months in advance. That is a very long time. Heck, I can end up having a baby within 9 months.   

Quoting lufthansa747 (Reply 19):
Kuala Lumpur a new city? Go to Chinatown or most areas, it's old and dirty not much different from Bangkok.



As I said; "So before anyone flames me, I didn’t do much research about this city prior to my trip".
I know you travel a lot more and you are a human encyclopedia when it comes to airline codes, booking codes, fare codes and all sorts of acronyms related to travel and I know you really get in to this aspect of travel.  
Quoting lufthansa747 (Reply 19):
No offence Superfly, it was a nice read but...


It's all good.
Next I go to Kuala Lumpur, I'll have to drag you along to show me how to do KL right.  



Bring back the Concorde
User currently offline777MAS From Malaysia, joined Sep 2003, 197 posts, RR: 0
Reply 21, posted (2 years 1 month 3 weeks 6 days 14 hours ago) and read 12047 times:

Quoting Superfly (Thread starter):
They would have long check in lines, delays and other headaches that you just don’t get when you fly Thai Airways.

So, now having observed this LCC phenomenon in this part of the world for the last 10 years, I've come to the conclusion that one does not ever ENJOY one's LCC flight - one merely tolerates and puts up with it just because the money saved makes the trade off worthwhile.

Quoting Superfly (Thread starter):
Doesn’t matter how early you check in, Air Asia always has LONG check in lines and passengers that have tons of bags and tons of questions for their staff at the check in counter.

Not only that, EARLY check in is an oxymoron. They only open the check in counter for each flight about 2 hours before departure. Compare this to the legacy carriers.

Quoting Superfly (Thread starter):
Then there was an announcement for the first 15 rows but everyone just jumped up and ran for the gate. I felt bad for the 2 Air Asia staff taking our tickets because these passengers didn’t seem to want to obey the proper boarding procedure.
Quoting Superfly (Thread starter):
Geez these seats are cramped!!!!

Sigh, these are just some of the things one has to PUT UP WITH when flying Air Asia, isn't it? Like I said earlier, one does not ever ENJOY one's LCC flights!

Quoting Superfly (Thread starter):
Asia's 'Leading low-cost carrier'.

Ahhhhh, but in terms of what? Quality of experience? Nope, that's a contradiction in terms! Leading in terms of cost cutting and making the experience as minimalistic as possible? Perhaps.

Quoting Superfly (Thread starter):
The idea of Air Asia being a low-cost carrier has to be one of the biggest myths in aviation. It’s not cheaper than the majors. At least with Ryan Air in Europe, they are cheaper than the majors. With Southwest and JetBlue in the US, you get some service along with lower price. Air Asia has fooled millions in to thinking that they’re low-cost but they’re not. Only their service is cheap. My loyalty will remain with the majors such as Thai, Singapore, Cathay Pacific, Philippines Airlines, ANA and all the other established national carriers.

Yep. I don't see how anyone could pledge loyalty to a LCC, considering that LCC flights are meant to be TOLERATED/ENDURED rather than ENJOYED. Even more so on those occassions when you manage to buy a legacy carrier ticket for slightly more (or even less) than a LCC ticket.

Quoting lufthansa747 (Reply 19):
When KLIA2 opens and Air Asia moves there, it will have 68 parking positions, jetways and a third runway built.

Jetways will be of no practical use if Air Asia isn't going to use them for the sake of saving MYR85 per flight.

Quoting lufthansa747 (Reply 19):
5. Skybus takes you to KL Central for MYR10, Aerobus MYR9. They usually drive like crazy and pass cars and taxis.

It's the taxis that drive like there's no tomorrow. I've found the coaches to be quite safe compared to them!

Quoting lufthansa747 (Reply 19):
KUL LCCT has a gazillion of document check counters.

But only 2 will be assigned to handle your flight....


User currently offlineSuperfly From Thailand, joined May 2000, 39721 posts, RR: 75
Reply 22, posted (2 years 1 month 3 weeks 6 days 11 hours ago) and read 11937 times:

Hello 777MAS, glad to see someone from Malaysia chime in.

Quoting 777MAS (Reply 21):
I've come to the conclusion that one does not ever ENJOY one's LCC flight - one merely tolerates and puts up with it just because the money saved makes the trade off worthwhile.

Sigh, these are just some of the things one has to PUT UP WITH when flying Air Asia, isn't it?


  
Although Southwest Airlines is a fun airline to fly. Same with Nok Air. Their staff can have a great sense of humor, they offer free snacks and their prices are always lower than the majors - even at the last minute.

Quoting 777MAS (Reply 21):
Not only that, EARLY check in is an oxymoron. They only open the check in counter for each flight about 2 hours before departure.


I was thinking the same.

Quoting 777MAS (Reply 21):
Ahhhhh, but in terms of what? Quality of experience? Nope, that's a contradiction in terms!


  
Air Asia is the Pet Rock of airlines. They have a very clever marketing campaign too.
Their ads around town look fashionable and hip too. But they can fool me.  
The ONLY advantage Air Asia has over all the other LCCs in Asia is their extensive route network.

Quoting 777MAS (Reply 21):
Yep. I don't see how anyone could pledge loyalty to a LCC,


  
I know people that fly them all the time and on short notice too. I have a friend that is working for a small business here and his company mandates that he flies Air Asia all the time because they're supposedly 'cheap'. Yet he finds lower fares on all the majors but his boss is always skeptical and goes with Air Asia anyway. On several occasions, had to eat the ticket and purchase a new one because of last minute changes.
The majors (at least here) are much more accommodating when it comes to making last minute changes to tickets.

Quoting 777MAS (Reply 21):
It's the taxis that drive like there's no tomorrow. I've found the coaches to be quite safe compared to them!


I found the drivers to be very tame in Kuala Lumpur. I was hoping for a little excitement but they all seem to follow the rules.  
Quoting 777MAS (Reply 21):
But only 2 will be assigned to handle your flight....


Very true.



Bring back the Concorde
User currently offlineHywel From Uganda, joined Apr 2008, 801 posts, RR: 3
Reply 23, posted (2 years 1 month 3 weeks 6 days 11 hours ago) and read 11878 times:

Sorry to hear you had a bad experience with AirAsia - I've flown them 4 times and have nothing bad to say!

Quoting Superfly (Thread starter):
Doesn’t matter how early you check in, Air Asia always has LONG check in lines and passengers that have tons of bags and tons of questions for their staff at the check in counter. I tried doing the online check before but the check in page wouldn’t load so I just gave up and decided to do it at the airport.

Never had this experience. I've flown Air Asia out of CNX, BKK and KUL and never queued more than 15 minutes to check in luggage. I'd argue that the general chaos at check-in is more to do with Thai mentality than Air Asia... KUL is much more efficient in comparison. Online check-in worked all 4 times for me too, must have been down when you tried?

Quoting Superfly (Thread starter):
The flight ended up being delayed. We left 1 hour behind schedule.

That is pretty common at BKK unfortunately.

Quoting Superfly (Thread starter):
Air Asia does have some cute flight attendants but they act more like order takers as items need to be purchased ahead of time. They seem to spend a lot of time checking off a list to see who paid for what. This is really tacky.

It seems to be a good system to me? You pre-order the food online and then the staff don't have to waste time collecting money on the plane and giving change. Also, it guarantees your first choice and then they don't run out. I wish European LCCs would do this too.

Quoting Superfly (Thread starter):
I didn’t do much research about this city prior to my trip and had no idea of the cities two separate airports.

Well, you've got yourself to blame :P

Quoting Superfly (Thread starter):
I am well aware of their bullet train from the airport but that is when I find out that it goes to their other airport. When I saw the fleet of Malaysian Airlines 747s and 737s across at another terminal, I just knew I was at their main airport but the taxi service and information desk were telling me that I had to wait 30 minutes for the next bus to take me to another airport to get the bullet train and then I would need another taxi to get to my hotel. I didn’t make any senses to do that so I took a taxi directly to my hotel. That took 1 hour.

It's not a different airport, just a different terminal. Yes, it's about 20 km by road from the main terminal, but only because there's no tunnel under the runway - they didn't build one as it's a temporary terminal - a new low cost terminal (KLIA2) is opening in 2013 which will be connected to the main one.

Quoting Superfly (Thread starter):
The traffic in Kuala Lumpur is insane. A city this new and rather small should be a lot more manageable than this

Yeah, it's pretty insane. But I've seen worse 
Quoting Superfly (Thread starter):
The idea of Air Asia being a low-cost carrier has to be one of the biggest myths in aviation. It’s not cheaper than the majors. At least with Ryan Air in Europe, they are cheaper than the majors. With Southwest and JetBlue in the US, you get some service along with lower price. Air Asia has fooled millions in to thinking that they’re low-cost but they’re not. Only their service is cheap. My loyalty will remain with the majors such as Thai, Singapore, Cathay Pacific, Philippines Airlines, ANA and all the other established national carriers.

When I needed to fly KUL to CNX (booking 7 months in advance), both SQ and TG were 3x more expensive than Air Asia, which is direct. So as far as I'm concerned, they are a low cost carrier...


User currently offlineSuperfly From Thailand, joined May 2000, 39721 posts, RR: 75
Reply 24, posted (2 years 1 month 3 weeks 6 days 10 hours ago) and read 11849 times:

Quoting Hywel (Reply 23):
never queued more than 15 minutes to check in luggage.

I was carry on. No bags to check.

Quoting Hywel (Reply 23):
I'd argue that the general chaos at check-in is more to do with Thai mentality than Air Asia...

Has nothing to do with "Thai mentality" as I've never had this hassle with any other carrier out of BKK.

Quoting Hywel (Reply 23):
Online check-in worked all 4 times for me too, must have been down when you tried?

Well that's what I said.
/
/
/

Quoting Superfly (Reply 20):
Tried it at home and when I got to the screen to print ticket, the page wouldn't load.
Quoting Hywel (Reply 23):
That is pretty common at BKK unfortunately.

I never had this issue with Thai Airways, United, Singapore, Cathay Pacific, Philippines Airlines and even on Orient Thai during the closure of Don Muang due to the floods. My flights have always been on time in & out of BKK.

Quoting Hywel (Reply 23):
You pre-order the food online and then the staff don't have to waste time collecting money on the plane and giving change.

Like I know what I want to eat months in advance.  
Quoting Hywel (Reply 23):
Well, you've got yourself to blame :P

/
/
/
Shame on me.  
Quoting Superfly (Thread starter):
Had to make a last minute trip to Kuala Lumpur, Malaysia.....So before anyone flames me, I didn’t do much research about this city prior to my trip
Quoting Hywel (Reply 23):
When I needed to fly KUL to CNX (booking 7 months in advance), both SQ and TG were 3x more expensive than Air Asia,

Fantastic.


I'm well aware that Air Asia has it's fans.



Bring back the Concorde
25 Post contains images Hywel : Seems like you're too fussy if you want food on board, just pick any of the selections and try it out. I tried 4x different meals on board and all we
26 Post contains images Superfly : I've tasted some pretty raunchy fish throughout the years. I can't trust just anyone's chicken either. The guy next to me on the return flight had th
27 757MDE : Back when I lived in Bangkok I would take AirAsia to Singapore, I did it a few times. I actually found the Airline to be very good for a low cost and
28 777way : Iran Air quit BKK last year or are they back? nice report and photos.
29 Post contains images Superfly : Nice! ..and that is with a 747 too. I wish Nok Air flew internationally. That is my favorite LCC in Asia. Thanks. I didn't know BKK was ever dropped
30 neutrino : Superfly, I have flown on AirAsia (M'sia, Indo & Thai based) over 2 dozen times and they are generally ok. Sure, some ups and some downs. In the e
31 Superfly : Thanks for your reply. Yes there are good people at all airlines, even the crappy ones. Card authorization glitches can be annoying. As far as LLCs g
Top Of Page
Forum Index

Reply To This Topic First & Last Time On Air Asia Bangkok-Kuala Lumpur
Username:
No username? Sign up now!
Password: 


Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
  • DETAILED RULES
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)


Similar topics:More similar topics...
To Asia On Lauda, Beryaja, Air Asia, Bangkok, TG posted Mon May 26 2003 15:05:18 by MEA-707
Northern Exposure On Air Asia And Thai Airways posted Thu Aug 18 2011 21:39:37 by Ryanair!!!
AMS-DUB-EIN On EI/FR, Last Time On EI? posted Sun Apr 12 2009 07:00:43 by CrimsonNL
BKK-MFM On Air Asia And HKG-BKK On Cathay posted Wed Nov 16 2005 04:53:13 by Levent
KUL-BKI On Air Asia + Snorkelling In Sabah Photos posted Thu Apr 22 2004 14:46:11 by KEno
SIN-KL-PEN-SIN With KL-PEN On Air Asia posted Sun Jan 12 2003 06:38:19 by Tsentsan
SBW-KCH-KUL On Air Asia And Malaysia Airlines posted Sat Nov 23 2002 08:01:49 by Bhtchuo
KUL-KCH-SBW On Air Asia And Malaysia Airlines posted Sat Nov 16 2002 18:43:51 by Bhtchuo
First Time On Spirit, Maybe Last.. posted Tue Apr 8 2008 08:22:55 by TK787
Air Asia: Kuala Lumpur To Sandakan posted Tue Oct 19 2004 14:24:28 by 777MAS
Air Asia Penang - Kuala Lumpur Lcct (Lots Of Pics) posted Mon Jan 21 2008 16:02:34 by HKGKaiTak
To Asia On Lauda, Beryaja, Air Asia, Bangkok, TG posted Mon May 26 2003 15:05:18 by MEA-707
Northern Exposure On Air Asia And Thai Airways posted Thu Aug 18 2011 21:39:37 by Ryanair!!!
AMS-DUB-EIN On EI/FR, Last Time On EI? posted Sun Apr 12 2009 07:00:43 by CrimsonNL
BKK-MFM On Air Asia And HKG-BKK On Cathay posted Wed Nov 16 2005 04:53:13 by Levent
KUL-BKI On Air Asia + Snorkelling In Sabah Photos posted Thu Apr 22 2004 14:46:11 by KEno
SIN-KL-PEN-SIN With KL-PEN On Air Asia posted Sun Jan 12 2003 06:38:19 by Tsentsan
SBW-KCH-KUL On Air Asia And Malaysia Airlines posted Sat Nov 23 2002 08:01:49 by Bhtchuo
KUL-KCH-SBW On Air Asia And Malaysia Airlines posted Sat Nov 16 2002 18:43:51 by Bhtchuo
First Time On Spirit, Maybe Last.. posted Tue Apr 8 2008 08:22:55 by TK787
Northern Exposure On Air Asia And Thai Airways posted Thu Aug 18 2011 21:39:37 by Ryanair!!!
AMS-DUB-EIN On EI/FR, Last Time On EI? posted Sun Apr 12 2009 07:00:43 by CrimsonNL
BKK-MFM On Air Asia And HKG-BKK On Cathay posted Wed Nov 16 2005 04:53:13 by Levent
KUL-BKI On Air Asia + Snorkelling In Sabah Photos posted Thu Apr 22 2004 14:46:11 by KEno
SIN-KL-PEN-SIN With KL-PEN On Air Asia posted Sun Jan 12 2003 06:38:19 by Tsentsan
SBW-KCH-KUL On Air Asia And Malaysia Airlines posted Sat Nov 23 2002 08:01:49 by Bhtchuo
KUL-KCH-SBW On Air Asia And Malaysia Airlines posted Sat Nov 16 2002 18:43:51 by Bhtchuo
First Time On Spirit, Maybe Last.. posted Tue Apr 8 2008 08:22:55 by TK787

Sponsor Message:
Printer friendly format