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All Nippon ANA NH 943: DEC/11: NRT-FUK-BOM: J Cab  
User currently offlineabrelosojos From Venezuela, joined May 2005, 5014 posts, RR: 55
Posted (1 year 10 months 3 weeks 1 day 18 hours ago) and read 29610 times:

Feedback always appreciated.




I > Background:
I have always had a special place for all J class cabins on long haul flights. This is especially true for modified long-haul operations on narrow-body aircraft. I had already done every Swiss and Lufthansa route (Privatair operated), an also flown on KLM’s AMS-IAH and BA’s LCY-JFK. It was time to tackle the last remaining such operation – ANA’s Business Jet flying NRT-(FUK)-BOM. Due to the length of the route, it flies nonstop eastbound, but needs to make a tech stop westbound in Fukuoka. In the past, the route also has seen the Fukuoka stop traded for Niigata.

Having finished a consulting engagement pitch in Japan, I would now be able to take the NH flight and be back to India for the first time in more than a year. The plan was after a good weekend in Bombay to take TK’s BOM-IST-GRU operation and then connect back to CCS.

I believe this is the first report on ANA’s Business Jet on the NRT-BOM route.

II > Pre-Flight:

a) Before Airport:
All Nippon Airways or ANA, is one of the largest airlines in Japan, and a member of Star Alliance. Headquartered near Tokyo, it operates services to 49 destinations in Japan and 31 international routes. ANA's main international hubs are at Narita International Airport outside Tokyo and Kansai International Airport outside Osaka.

Primarily a domestic carrier, it began opening to international flying as late as 1986 with service to Guam, and took up to 2004 to surpass JAL in terms of profitability of Japanese carriers. Recent noteworthy events have included being the launch customer of the 787, and launching LCC’s such as Peach and Air Asia Japan.

Booking was done on All Nippon’s excellent website (www.fly-ana.com). This has to be one of the best airline websites out there. Not only were my e-tickets delivered quickly to me, I had the ability to make seat selections (through one of the coolest interfaces), view itineraries, and make as many changes I wanted. Moreover, the website gave detailed information on my flight including precise meal options, seat type, in-flight entertainment, etc. All this within one of the most interactive and intuitive graphical interfaces I had encountered.

(Website Interface & Seat Selection)

*


b) At Airport:
In my mind, Japan should be the benchmark for EVERY advanced country to balance efficiency with politeness and service delivery. This started in Tokyo where I took my prompt nEX train from Shinjuku to Narita. Arriving on time, I proceeded to Terminal 1 which houses ANA and most of her Star partners. Looking up the board, I noticed a dedicated check-in area for ANA’s Business Jet clients. Here, agent Ms. Aya quickly checked me in. She was very pleasant to deal with and the entire process was conducted efficiently and with polite smiles that could be best described as “very Japanese”. Next stop was an equally efficient security process and a breezy immigration process. The entire event took 12 minutes! I was amazed at how fast everything happened and here I was at ANA’s flagship lounge.

ANA’s lounge was divided into 2 sections and Ms. Michiko welcomed and directed me to the Business class section. The lounge is a fusion of Japanese minimalist style meeting the clean (though, a tad uninspiring) lines of Ikea. It afforded tremendous views of the apron and I was able to plane-spot away for most of the time. There was a decent selection of food and beverage options, and I was able to nibble on some sushi while sipping some café to wake me up. Afterwards, I went to the “hot kitchen” section where I availed of some delightful soup that perfectly hit the spot.

Around 45 minutes prior to departure, I left the confines of the lounge and made my way to the gate. The agent working the gate informed me that the load today was very low – in fact, a contact at ANA confirmed that I had lucked out by choosing one of the most empty flights of the year. Ms. Miko announced at 30 minutes and I made my way to the 73W that looked tremendously smart. I just LOVE boarding these all J-class cabins as there is an amazing air of exclusivity that harps back to an era where travel was special and looked forward to. I just imagined (for a second) being some high society jetting off to an exotic far-away land with fellow “elites”. There really is something magical about these premium experiences that is so refined and miles ahead of what Emirates has done with its all J prison cells – also known as the upper deck JCL of their 380.

Entering the 73W, I was excitedly greeted by the purser who directed one of her colleagues to take me to my seat. Both were infinitely welcoming and I just knew that I was going to have an excellent flight. J load was 40%; Y (or Y+?) was around 80%.

Airport - External:

(Narita Airport Terminal 1)


Check-in:

(ANA: Business & Elite Check-In / Special counter for Business Jet)


Airport - Internal:


*


(FIDS)


(Post Security @ NRT)

*


Scenes of the tarmac:

(TG to BKK)


(NH Logo Jet)


(The “whale” to FRA – I think this is when I realized the whale moniker)


Lounge

(ANA’s Business Class Lounge)

*

*


(Dining area)


(Soup Station)


(Meals I consumed)

*

*


Boarding:


(Gate Area)


(Boarding)


III> In-Flight:

a) Service Schedule + Impressions:
At each seat was a nice ANA Business Jet branded duvet and high quality pillow. While on the ground, Ms. Yuko came by with one of the most impressive selection of magazines and newspapers. I was most impressed by the fact that she had a huge stock of Indian newspapers and magazines – this was on a flight departing Japan. What a contrast to my usual Lufthansa flights in JCL where I struggle to ever find an English language newspaper. Very cool.

During the short NRT-FUK flight, service included:
+ Welcome drink – champagne, orange juice, water
+ Amenity kit distributed

Subsequent FUK-BOM sector included:
+ Entertainment units and quality branded noise canceling headsets distributed (on ground)
+ Pajamas distributed (on ground)
+ Post take off, very nice scented hot towels
+ Drink service
+ Elaborate lunch service
+ More drink service(s)
+ Pre-arrival meal service

The stop at Fukuoka is for 30 minutes and includes a few agents walking you to the small ANA J-class lounge. One gets to spend around 20 minutes before being escorted back to the plane. The entire process is done efficiently and with unfailing politeness.

Finally, one of the most impressive things for me was how branded everything was. Given the fact that this is ANA’s only true long-haul Business Jet route, I was amazed how every small thing – from check/in signage, to duvet sheets, to pillows, to amenity kits, to postcards – had the ANA Business Jet branding. Hat’s off to ANA for creating and maintaining this.

b) Aircraft + Seats:
ANA Business Jet’s 73W is one smart machine. Just from the outside, the Business Jet branding elevates expectations and sets one up for the mood inside. This 73W was immaculately maintained – including the super awesome lavatory – in fact, this is the first narrow-body aircraft that I had seen that had windows in the bathroom. Not just one, but two! Very cool. Throughout the aircraft, there is a tremendous sense of space and feel of a luxury jet. It is really tough to describe how “private” and intimate the cabin felt.

Let’s talk about the seats. These were rather old styled seats, which used to be found in the First Class cabins of many airlines. Like many of its peers, it is very comfortable during seat mode, and one can get a nice cradle position as they watch a movie or read a book. In “relax” mode, you can get it to around 160-170 degree recline (making it similar to the old RJ JCL seats). While not obviously in the same league as full-flat beds, I still preferred them over lie-flat offerings that many airlines still provide in JCL. Again, while it may not afford me an amazing night sleep, I had no problem dozing off several times during the flight. By the way, surprisingly, the seats had full in-seat power.

Aircraft:
(@ FUK)


Views from Aircraft:

(@ NRT)

*

*

*

*

*

*


(Sayonara Tokyo)


(Mount Fuji – captured due to the wonderful crew)


(Approaching Fukukoka)

*


(Fukuoka Airport)

*


(Lounge @ layover & FUK Airport)

*

*

*

*


(Boarding back)

*

*


(Sayonara FUK)


(Love the Japanese and WestJet for doing this)


(More FUK)

*

*

*


General Seat Views + Seat Legroom

(Seat)


(Front of seat)


(Seat controls)


(Around Seat)

*


(Legroom)


Seat Recline + Angle View:

(Recline)

*

*


(Bulkhead view. Unique view from 5A)


(Angle view)


Cabin:


*

*


(Blanket ++: Amazing branding for a flight)


(Bathroom)


c) Meal + Beverage:
As soon we departed Narita, the crew sprung into action with some juice/champagne/water service. I chose some of the excellent champagne (Canard-Duchêne Classic Brut, 2003: fresh, lemony fruit aroma balancing an yeasty flavor) served by Ms. Yuko. When I asked her what kind of champagne it was, she was profusely apologetic, as she did not know the name. After serving me some of it, she went back to the galley and asked the purser … soon they were both by my side with the bottle in hand showing it to me. Pretty cool. Accompanying the champagne was the combination of Japanese rick snacks that I am a big fan of.

After taking off from Fukuoka, another drink service commenced. This time I settled for a glass of Kir Royale – served along with those Japanese rice crackers again. This was repeated two more times prior to the meal service . Lunch began with an amazingly fresh beef salad. It was probably the freshest salad I have eaten on a plane – every vegetable was succulent and crispy, with the juicy beef rightfully cooked. For the main, I decided to deviate from the Japanese fare and try the Indian offering. This included rice and 2 curries – including a very nicely prepared green chicken curry (can my Indian friends remind me what this is?). To be honest, while the food was perfectly great, I should have stuck to the Japanese offerings, as the presentation was infinitely better. I can only imagine that the quality would have been too. Finally, for dessert, was a little sample combination of ice-cream, fruit, and tiramisu drowned down by some excellent plum wine. Finally, more plum wine was served along with rice crackers and a nice cold towel.

Post lunch, I consume even more drinks (think nearly 15 on this flight – sad, I know) and am encouraged by the obliging crew who always approach me and are constantly in the cabin in an non-intrusive manner to see if the passengers needed anything else.

Finally, prior to landing, a small meal is offered – again, Japanese and Indian offerings in the menu and I choose the former. This time it is a nice soup accompanied by some vegetables and a few pieces of rather dry sushi that leaves me wanting a bit more.

(Menu: Online)


(Menu: Onboard)

*


(NRT-FUK)


(Lunch service commences with hot towels)


(More drinks)


(Dinner starts with excellent salad)

*


(Very nice main course)


(Decent dessert)


(Post dinner fun)

*

*

*


(Prior to landing @ BOM)

*

*


d) Inflight Entertainment:
Probably, the weakest link in ANA’s product in the Business Jet’s is in the inflight entertainment options provided. They do not come with inbuilt AVOD. Instead you get this personal movie player loaded with a rather odd collection of movies. For those of us who fly often, you are out of movie choices pretty soon. Thankfully, the headphones were solid branded noise-canceling ones. No complaints on the rather thick inflight-magazine either.

(NH’s system handed out after take-off from FUK)

*

*

*

*

*

*


(Flight Plan & Interactive Maps)

*

*


(System & Headset)


(“In-flight magazines”, Boarding Passes, etc.: Just look at all the stuff I got)


(787 magazine and stamp they gave me!!!)


(Local newspapers and magazines – why can’t LH do this?!)


e) Crew:
One word. Fantastic.

After my last Air Canada JCL review, ANA’s crew were not only a positive surprise, but they were a reminder of everything that an airline crew should possess. Probably, one of the best flight crew I have ever taken. Pure magic. Allow me to demonstrate by the “everyday”, and by “how from the heart” they were:

From the core responsibilities of being helpful and smiling, kneeling to make eye contact, and calling passengers by their names to being proactive in storing baggage when needed and walking through the cabin and catering to any requests (hear that Air France?), the ANA ladies were the benchmark of what an excellent crew should be. They truly anticipated your requests, and made them come true. Of course, a lot of these virtues are written in the handbooks of many leading airlines. What took them from being great to being memorable were key moments in my flight when they truly shone, and why I will never forget this group of crew members.

So, ANA has two sets of crew who does this flight. There is a crew that does NRT-FUK, and another FUK-BOM. During the first flight, I was looking out of the window after take-off. Ms. Tomoko approached me and wondered if I was a photographer (she had seen the camera). I said, “No – but that I was fascinated by landscape”. She then mentioned that we normally pass Mount Fuji and immediately said to excuse her as she was going to find out which side of the flight it would appear on. Minutes later, she confirmed it was on the starboard side and said she would monitor the landscape and come and alert me. Truly enough, she came and stood next to me just minutes before Mount Fuji appeared. As I started clicking the photos, she realized that my seat did not give good views as the back of wing was obstructing … without a word, she swung to action and went checking every seat to see what provided the clearest view. Quickly, she ushered me to the tiny Y section and told me to use the last 2 rows to take pictures. Wow. It might have been a tiny gesture from her, but it signaled how much she cared about her guests to make a proactive difference. No FAM can teach you this.

On the second leg, I was chatting with a crew member and mentioned to her my interest in taking a 787 flight. She said that one of her colleagues had taken the flight and went to fetch her – the second woman (Ms. Naoko) showed me her 787 flight pictures on her mobile phone. Again, I was impressed by how much passion they had towards their job (hear that AC crew?), and I made it a point to write a note of gratitude and present it to the purser. She was tremendously happy with this small gesture and I had moved on. An hour later, imagine my surprise, when the entire crew member came by and said how grateful they were to receive my note, and give me an entire plate of hand made thank you cards, 787 postcards, 787 stickers, a cake, and some wine. I even had a thank you note from the flight crew! This team had definitely spent a considerable time thinking this through and making this moment special. Something like this had never happened to me before and I was honestly moved. I could barely contain my joy and gratitude at this gesture.

Farewell’s at the end of the flight were sad, and I was given a hug by the purser. As I walked out of the aircraft in BOM, I can honestly say that this was probably one of the top 10 crews I have encountered in my life. Kudos to the entire team for making the flight memorable even for the most jaded flyer. Arigato Gozaimashta indeed. ANA was just benchmark setting.

(Look at what the crew made for me during the flight)
IV> Post-Flight:
Landing in BOM was smooth and using fast track, I was airside awaiting to be picked by my ITC Maratha driver. Saw a lot of construction on the near terminal – any idea when this would conclude?

(Arriving @ BOM video)


V> Impressions + Scores:
ANA’s Business Jet service provides an elevated sense of privacy as it zips you in J-class comfort from Narita to Bombay. While the hardware is definitely behind global standards (seat, IFE, etc.), the amazing software sets it apart and makes one overlook the deficiencies of the former.

To be fair, there is room for improvement as the seats can easily be made full-flat with investment. Similarly, investment in a better IFE could be done – though, one can argue whether it is needed on a flight with mostly business passengers.

What left me impressed was the soft product. From excellent lounges, to good food and beverage options, great ground service, award winning amenities, and the icing … the on-board crew. They were a joy to deal with and anticipated every need. As my anecdotes demonstrated, they truly cared about their passengers, and went beyond the robotic responses outlined in the FAM of some Asian and Middle-Eastern airlines.

I would go out of my way to fly ANA, and will easily pay a price premium for them. Two thumps way up!



VI> Other Trip Reports:

PREMIUM:
9.27: JET AIRWAYS **FIRST** (110): LHR-BOM: 10/2010
9.27: THAI AIRWAYS **FIRST** (108): BKK-LHR: 07/2010
9.00: All Nippon: ANA (133): 12/2011 // *** A NEW #1 FOR BUSINESS CLASS TRIP REPORTS

8.66: Brussels Airlines (93): FIH-BRU: 01/2010
8.64: Turkish Airlines (59): JFK-IST: 11/2008
8.63: Jet Airways (88): JFK-BRU: 10/2009
8.61: Air Canada (49): YYZ-SCL: 06/2008
8.54: Turkish Airlines (77): GRU-DKR-IST: 04/2009
8.36: Kingfisher (98): BOM-HKG: 01/2010
8.30: Jet Airways (74): KWI-BOM: 04/2009
8.23: United Airlines (72): SFO-SYD: 03/2009
8.11: Aeroflot (33): MOW-DEL: 09/2007
8.05: Air India (80): CCU-JFK: 06/2009
8.04: Korean Air (40): NRT-ICN: 10/2007
8.02: Delta Airlines (24): JFK-CDG: 08/2007
7.82: UNITED AIRLINES **FIRST** (110): SFO-ICN: 10/2010
7.82: Singapore Airlines (06): EWR-SIN: 09/2006
7.66: Sri Lankan (104): DEL-CMB: 07/2010
7.64: Royal Jordanian (91): AMM-YUL: 12/2009
7.61: China Southern (103): LOS-DXB: 04/2010
7.57: Pakistan Airlines (102): ORD-BCN: 06/2010
7.55: Air Canada (132): YEG-LHR: 06/2011
7.46: LAN (55): YYZ-JFK: 09/2008
7.38: AMERICAN AIRLINES **FIRST** (112): LHR-JFK: 10/2010
7.38: CATHAY PACIFIC **FIRST** (109): HKG-LHR: 10/2010
7.25: Iran Air (88): BOM-IKA: 12/2009
7.23: Air Pacific (120): NAN-APW-HNL: 01/2011
7.23: Virgin Atlantic (81): BOS-LHR: 07/2009
7.14: Swiss (52): SCL-GRU: 06/2008
7.11: Aer Lingus (105): MAD-IAD: 05/2010
7.11: Austrian (79): VIE-JFK: 06/2009
7.07: Privatair (84): BOM-FRA: 08/2009
7.02: Qatar (68): DOH-JFK: 01/2009
6.96: Etihad (61): JFK-AUH: 12/2008
6.93: Delta Airlines (18): SEA-JFK: 11/2006
6.88: Egypt Air (123): LHR-CAI: 03/2011
6.84: ConViasa (65): CCS-DAM: 01/2009
6.82: Air Burkina (106): BKO-OUA: 06/2010
6.81: Air Canada (17): ICN-YYZ: 10/2006
6.75: Afriqiyah + Libyan (113): CAI-TIP: 11/2010
6.70: KLM (32): EBB-AMS: 08/2007
6.52: Emirates (99): LHR-DXB: 02/2010
6.39: South African (97): EZE-JNB: 01/2010
6.36: Privatair (60): MUC-BOS: 12/2008
6.29: TAM Brasil (96): POA-EZE: 02/2010
6.25: Korean Air (45): NAN-ICN: 10/2007
6.21: Iberia (87): BOS-MAD: 10/2009
6.11: A SKY (107): OUA-COO: 06/2010
6.11: TAP Portugal (53): GRU-OPO: 06/2008
6.00: Gulf Air (75): BOM-BAH: 04/2009
5.88: African Express (89): DXB-NBO: 11/2009
5.75: Singapore Airlines (16): CCU-SIN: 10/2006
5.64: SATA Azores (101): BOS-PDL: 04/2010
5.64: NorthWest (46): ICN-NRT-SEA: 10/2007
5.54: Ethiopian Airlines (95): ADD-BOM: 01/2010
5.46: Icelandair (83): KEF-BOS: 08/2009
5.39: LOT (54): WAW-JFK: 06/2008
5.21: Egypt Air (73): CAI-IST: 02/2009
5.11: Tunisair (115): TUN-ORY: 12/2010
5.07: TACA (66): JFK-SAP: 01/2009
4.89: TAAG Angola (117): TMS-LAD: 12/2010
4.42: Air France: CDG-JNB (25): 08/2007

ECONOMY: Long + Medium:
9.26: Air India (48): JFK-DEL: 02/2008
9.04: First Air (129): YEG-YFB: 06/2011
8.74: Japan Air Lines (130): NRT-BOS: 04/2012 – INAUGURAL
7.99: WestJet (131): YYZ-YYC: 06/2011
7.38: Avianca (01): BOG-LIM: 07/2006
7.07: Sri Lankan (62): KWI-CMB: 12/2008
7.00: LAN (94): IPC-SCL: 01/2010
6.81: STP Airways/Euro Atlantic (116): LIS-TMS: 12/2010
6.67: Air Malta (124): MLA-FRA: 04/2011
6.63: Vladavia (126): KHV-PEK: 06/2011
6.41: Air North (127): YEV-YEG: 06/2011
6.41: Avianca (78): JFK-BOG: 05/2009
6.41: American Airlines (58): LHR-BOS: 11/2008
6.39: Condor (85): SEZ-FRA: 09/2009
6.26: Jet Blue (21): CUN-JFK: 02/2007
6.11: Caribbean Airlines (119): POS-FLL: 01/2011
6.06: Air Canada (04): YYZ-YVR: 09/2006
5.89: USA 3000 (19): PUJ-BDL: 01/2007
5.85: Spanair (69): MAD-LPA: 02/2009
5.80: Canadian North (128): YEV-YVQ-YZF-YEG: 06/2011
5.79: Air New Zealand (42): RAR-NAN: 10/2007
5.52: Aerolineas (86): USH-AEP: 10/2009
5.46: TAP Air Portugal (23): OSL-LIS: 05/2007
5.19: Air Europa (70): LPA-MAD: 02/2009
5.16: Iberia (71): MAD-BOS: 02/2009
5.11: Air China (82): FRA-PEK: 08/2009
4.59: IR Aero (125): IKT-VVO: 06/2011

ECONOMY: Short
8.56: Paramount Airways (38): BLR-MAA: 09/2007
8.56: Kingfisher (64): HYD-CCU: 12/2008
8.24: Kingfisher (14): IXA-GAU: 10/2006
7.87: Indian (34): BOM-MAA: 09/2007
7.72: Alliance Air (13): CCU-IXA: 10/2006
7.57: Indian Airlines (10): DEL-CCU: 09/2006
7.23: West Jet (03): YYC-YVR: 09/2006
7.15: JetLite (37): BOM-GOI: 09/2007
6.98: Air Koryo (100): PEK-FNJ: 04/2010
6.70: Spice Jet (09): CCU-DEL: 09/2006
6.63: Air Fiji (44): NAN-SUV: 10/2007
6.63: Jazeera (67): DAM-KWI: 01/2009
6.58: Air Tran (02): EWR-MDW: 08/2006
6.48: Air India Express (63): CMB-MAA: 12/2008
6.44: CO Micronesia (39): ROR-YAP: 10/2007
6.41: Pacific Sun (43): NAN-SUV: 10/2007
6.37: Skybus (47): SWF-CMH: 02/2008
6.33: Kenya Airways (29): NBO-BJM: 08/2007
6.33: Sky Europe (56): LTN-BTS: 10/2008
6.31: Indigo (15): GAU-CCU: 10/2006
6.31: easyJet (57): BUD-LTN: 11/2008
6.22: Air Link Swazi (28): MTS-JNB: 08/2007
6.22: Air India (36): HYD-BOM: 09/2007
6.13: Adam Air (07): SIN-CGK: 09/2006
6.13: Air Rarotonga (41): RAR-AIT: 10/2007
6.04: Suriname Airways (118): PBM-POS: 01/2011
6.00: Transairways (27): INH-MPM: 08/2007
5.95: Air Canada (05): ALB-YYZ: 09/2006
5.85: SAS Norge (22): OSL-AES: 05/2007
5.81: LAM Mozambique (26): JNB-MPM: 08/2007
5.69: Air Deccan (12): IXZ-CCU: 10/2006
5.67: Rwanda Air Exp (30): KGL-NBO: 08/2007
5.52: Sevenair (114): TOE-TUN: 11/2010
5.37: Felix Airways (92): SCT-SAH: 12/2009
5.11: Aero Republica (76): BOG-CCS: 04/2009
5.07: Go Air (35): MAA-HYD: 09/2007
5.04: Biman (121): DAC-CGP: 01/2011
5.00: Sky Airline (51): IQQ-SCL: 06/2008
4.96: United Bangla (122): CGP-DAC: 01/2011
4.96: Valuair (08): CGK-SIN: 09/2006
4.78: Air Comet Chile (50): SCL-IQQ: 06/2008
4.74: Fly 540 (31): MYD-LAU: 08/2007
4.33: Viva Aerobus (20): ELP-MTY: 02/2007
4.11: Air Sahara (11): CCU-BOM: 09/2006

(Note on Codes: Y – Economy, J – Business, F – First :: I/D – International/Domestic :: SR/MR/LR – Short/Medium/Long Haul)
(Note on Date: Dates are modified to be +/- 3 days from actual flight date to not reveal actual flight pattern)

VII> Other Pictures:

(Amenity kit: amazing at the branding for 1 flight & probably one of the best kits out there – look at the amount of stuff!)


(Pajama)


* Unbiased view on how an actual traveler may view the flight
* Not a professional photographer (so please keep in mind)
* Commitment that I won’t identify myself to the airline as “reviewing them”



Live, and let live.
48 replies: All unread, showing first 25:
 
User currently offlineIrishAyes From United States of America, joined Jan 2008, 2088 posts, RR: 15
Reply 1, posted (1 year 10 months 3 weeks 1 day 17 hours ago) and read 29416 times:

Phenomenal TR. Thank you, Alex.

Some feedback/comments:

+ The mount Fuji story is an example of service that cannot be taught. Made me smile. As did the memorabilia. Credits to ANA for employing a fantastic of people who are restoring the joys of flying in times like these.

+ I like how the online meal menus display KCAL counts (you know me, go figure  )

+ Your photos on the ground at NRT are a collection of gems: if you notice, virtually every aircraft pictured (TG, JL, GA, MS, MH, AY) has undergone a livery change recently. Or has, but obviously isn't reflected in the photo.

Quoting abrelosojos (Thread starter):
(The “whale” to FRA – I think this is when I realized the whale moniker)

Whereas the 747 will always be the Queen of the Skies, the A380 resonates just like that in my mind when I try to appreciate it visually: like some sort mammal.

Quoting abrelosojos (Thread starter):
I was most impressed by the fact that she had a huge stock of Indian newspapers and magazines – this was on a flight departing Japan. What a contrast to my usual Lufthansa flights in JCL where I struggle to ever find an English language newspaper. Very cool.

Oh, the irony of Star "Alliance" aka the likes of LH and UA vs. TK, NH, OZ etc. Although, I like AC, haven't flown them in J before....

Quoting abrelosojos (Thread starter):
As soon we departed Narita, the crew sprung into action with some juice/champagne/water service. I chose some of the excellent champagne (Canard-Duchêne Classic Brut, 2003: fresh, lemony fruit aroma balancing an yeasty flavor) served by Ms. Yuko. When I asked her what kind of champagne it was, she was profusely apologetic, as she did not know the name. After serving me some of it, she went back to the galley and asked the purser … soon they were both by my side with the bottle in hand showing it to me. Pretty cool. Accompanying the champagne was the combination of Japanese rick snacks that I am a big fan of.

THAT is premium class service.

Quoting abrelosojos (Thread starter):
Post lunch, I consume even more drinks (think nearly 15 on this flight – sad, I know)

Oy. You've departed from your traditional bloody marys.



next flights: msp-phx-slc, msp-mdw, ord-sju, sju-dfw-ord, msp-dfw, dfw-phl, phl-msp, jfk-icn, icn-hkg-bkk-cdg
User currently offlinekiramakora From Argentina, joined Aug 2006, 546 posts, RR: 0
Reply 2, posted (1 year 10 months 3 weeks 1 day 16 hours ago) and read 29152 times:

Wow. I keep getting amazed at the depth and diversity of your reports, and for continuing to bring to us, reports never seen before! For this, thank you.

ANA looks amazing, and a true embody of Asian hospitality!


User currently offlineabrelosojos From Venezuela, joined May 2005, 5014 posts, RR: 55
Reply 3, posted (1 year 10 months 3 weeks 1 day 16 hours ago) and read 29075 times:

Quoting IrishAyes (Reply 1):
Phenomenal TR. Thank you, Alex.

= You're welcome. What is your next report Mister?

Quoting IrishAyes (Reply 1):
+ The mount Fuji story is an example of service that cannot be taught. Made me smile. As did the memorabilia. Credits to ANA for employing a fantastic of people who are restoring the joys of flying in times like these.

= Exactly. This is what crews should aspire to be!

Quoting IrishAyes (Reply 1):
Oh, the irony of Star "Alliance" aka the likes of LH and UA vs. TK, NH, OZ etc. Although, I like AC, haven't flown them in J before....

= LOL.

Quoting IrishAyes (Reply 1):
Oy. You've departed from your traditional bloody marys.

= I am not actually a big fan of Bloody Mary's. Usually Champagne, JW Blue, and Port.

Quoting kiramakora (Reply 2):

Wow. I keep getting amazed at the depth and diversity of your reports, and for continuing to bring to us, reports never seen before! For this, thank you.

= Thank you.

Quoting kiramakora (Reply 2):
ANA looks amazing, and a true embody of Asian hospitality!

= Agreed.

Thanks for stopping by.

Saludos,
A.



Live, and let live.
User currently onlinedebonair From Germany, joined Jan 2004, 2354 posts, RR: 4
Reply 4, posted (1 year 10 months 3 weeks 1 day 13 hours ago) and read 28377 times:

Always great to read your TR's...

Quoting abrelosojos (Thread starter):
Quickly, she ushered me to the tiny Y section and told me to use the last 2 rows to take pictures.

I thought this a/c is only equipped with J-Class (also according to seatguru).

Quoting abrelosojos (Thread starter):
I had already done every Swiss and Lufthansa route (Privatair operated), an also flown on KLM’s AMS-IAH and BA’s LCY-JFK.

Ever tried DEDICATE by AF on A319LR's?

Quoting abrelosojos (Thread starter):
This 73W was immaculately maintained – including the super awesome lavatory – in fact, this is the first narrow-body aircraft that I had seen that had windows in the bathroom.

You should fly more SAS...


User currently onlinegabrielchew From United Kingdom, joined Aug 2005, 3030 posts, RR: 12
Reply 5, posted (1 year 10 months 3 weeks 1 day 12 hours ago) and read 28205 times:

Wow, looks like you had a great flight. I've always wanted to do this NH Biz Jet flight. Do you have any photos of the Y section? The food looks good - I like the round sushi!

Quoting abrelosojos (Thread starter):
Afterwards, I went to the “hot kitchen” section where I availed of some delightful soup that perfectly hit the spot.

I remember that noodle kitchen - very nice

Quoting abrelosojos (Thread starter):
The stop at Fukuoka is for 30 minutes and includes a few agents walking you to the small ANA J-class lounge. One gets to spend around 20 minutes before being escorted back to the plane. The entire process is done efficiently and with unfailing politeness.

I'm surprised you didn't stay on the plane - can't take that long to refuel

Quoting abrelosojos (Thread starter):
(Bulkhead view. Unique view from 5A)

It's strange that they put those bulkheads in rather than giving your row more space

Quoting abrelosojos (Thread starter):
An hour later, imagine my surprise, when the entire crew member came by and said how grateful they were to receive my note, and give me an entire plate of hand made thank you cards, 787 postcards, 787 stickers, a cake, and some wine.

Ah, it;s great that you had a friendly and proactive crew. It really makes the difference inflight.

Quoting abrelosojos (Thread starter):

PREMIUM:
9.27: JET AIRWAYS **FIRST** (110): LHR-BOM: 10/2010
9.27: THAI AIRWAYS **FIRST** (108): BKK-LHR: 07/2010
9.00: All Nippon: ANA (133): 12/2011 // *** A NEW #1 FOR BUSINESS CLASS TRIP REPORTS

Ha, you seem to flight your flights inbound to BOM!



http://my.flightmemory.com/shefgab Upcoming flights: LHR-JMK,JTR-LHR-WAW,MSQ-FRA-EZE,IGR-EZE-CUN,MEX-FRA-LCY,LHR-TXL-LHR
User currently offlineNZ107 From New Zealand, joined Jul 2005, 6335 posts, RR: 39
Reply 6, posted (1 year 10 months 3 weeks 1 day 11 hours ago) and read 28078 times:

Hi Alex,

Another fantastic report. The service received onboard looks amazing.. And in a completely different world to the AC crew you had. Food looks great and seats look more than comfortable. With Y being 2-2, it must also be pretty comfortable! Were they normal Y seats? And what was the load like?

Quoting abrelosojos (Thread starter):
(TG to BKK)

I wonder when they'll get around to finally repainting the entire fleet.. Unless they retire them before then I suppose!

Quoting abrelosojos (Thread starter):
Probably, the weakest link in ANA’s product in the Business Jet’s is in the inflight entertainment options provided. They do not come with inbuilt AVOD. Instead you get this personal movie player loaded with a rather odd collection of movies

I suppose it goes along the same lines as BA's A318s - an effort to save weight as people would probably be on their computers or resting than watching movies. I'd be satisfied with the overhead screens displaying the airshow for the flight anyway.

Quoting abrelosojos (Thread starter):
One word. Fantastic.

After my last Air Canada JCL review, ANA’s crew were not only a positive surprise, but they were a reminder of everything that an airline crew should possess. Probably, one of the best flight crew I have ever taken. Pure magic. Allow me to demonstrate by the “everyday”, and by “how from the heart” they were:

You summed up an amazing experience right there. I can feel what it's like to be treated so well and just hope that one day I get a crew like that! Absolutely first class. It's amazing how they can also be so proactive.. Such as thinking instantaneously about Mt Fuji. Thumbs up to the ANA crew!

One day I'll get around to trying out a Japanese crew and I doubt I'll be let down. However meeting the standards of this flight would be a challenge to any other crew!


Thanks for sharing this journey of yours!


Cheers,
Nicholas



It's all about the destination AND the journey.
User currently offlineThai744 From Australia, joined Jun 2004, 294 posts, RR: 0
Reply 7, posted (1 year 10 months 3 weeks 1 day 11 hours ago) and read 28063 times:
Support Airliners.net - become a First Class Member!

Fantastic trip report, and what a wonderful experience!

I flew NH once - admittedly only in Y class - back when they flew from SYD - KIX.
One of the best Y flights I've ever had in my life - amazing food and a wonderful crew.
The same was the same on the KIX - LHR flight the next day too.
I really wish they still flew to SYD.

Thanks again for taking the time to put this report together - it certainly was a great read and very interesting to boot!


User currently offlineCoal From United States of America, joined Aug 2006, 1944 posts, RR: 9
Reply 8, posted (1 year 10 months 3 weeks 1 day 6 hours ago) and read 27180 times:

Thanks for a great report Alex! J-class load looks closer to 10-15% than 40% judging by your pics! I wonder if this route does well?

Cheers
Coal



Nxt Flts: SQ HKG-SIN | VF SIN-DPS | SQ DPS-SIN-SYD
User currently offlinebaje427 From Barbados, joined Jul 2011, 405 posts, RR: 0
Reply 9, posted (1 year 10 months 3 weeks 1 day 4 hours ago) and read 26824 times:

Always some interesting reports would be nice to see some more Caribbean reports from you as well.

User currently offlineokapi From France, joined Jun 2006, 206 posts, RR: 0
Reply 10, posted (1 year 10 months 3 weeks 3 hours ago) and read 25534 times:

Wow! What a classy experience. Japan for sure can be proud of its excellence in customer service, at all levels. Most EU-based carriers should learn from them. Do you think ANA is on par with TK? It seems to be considerably way ahead of most its Star Alliance partners. Maybe the only glitch (you should have complained about) is the total lack of BROWN slippers!

Great report. Muchas gracias.
Best.
OKP.


User currently online817Dreamliiner From Montserrat, joined Jul 2008, 2070 posts, RR: 1
Reply 11, posted (1 year 10 months 3 weeks 1 hour ago) and read 25321 times:

Great report! I always wondered what the interiors of the 737-700ER looked like, thanks for sharing.

Quoting baje427 (Reply 9):
would be nice to see some more Caribbean reports

I have one coming soon!



Reality be Rent. Synapse, break! Vanishment, This World!
User currently offlineSRQKEF From Iceland, joined Jun 2011, 846 posts, RR: 1
Reply 12, posted (1 year 10 months 3 weeks 1 hour ago) and read 25283 times:

Hi Alex.

Once again a great report from you! That 737 looks sleek. It was parked next to our aircraft when me and my dad arrived on AI 102 from DEL last April, I wanted to fly it so much! Also, the service looks great.

Can we expect a report on the TK flights? If not, what's next?

Thanks for sharing,
Sveinn  



Flights flown: 269 - Airlines flown: 39 - Airports used: 60 - Next flights: KEF-IAD-TPA-JFK-KEF
User currently offlinesq_ek_freak From United Kingdom, joined Dec 2000, 1626 posts, RR: 20
Reply 13, posted (1 year 10 months 3 weeks ago) and read 25242 times:

Great report! I love ANA and their crew - only flown them a couple of times and have always been very impressed. On a flight from LAX to Narita I declined the second pre landing meal service as I wasn't feeling hungry at all - the crew serving me got a look of concern on her face and tried to convince me to eat one of the options. I said no thanks and that I was fine, and she came back after a bit and gave me some crackers, chips and bottled water and said eat something, or just keep it for later. One of those times that you really feel that your crew actually care about your well being - and mind you this was in Economy Class.

Great report as always Alex, glad to hear that the ANA Biz Jet service is so good! Have always been intrigued by this flight!

One question - how would you say this service compares to BA's LCY-JFK flights? Having not taken the NH Biz Jet service yet, my best "all business class" experiences thus far have been on the BA flights. I am not a fan of the Privatair operated flights and find absolutely nothing special about AF's Dedicate service.



Keep Discovering
User currently offlineabrelosojos From Venezuela, joined May 2005, 5014 posts, RR: 55
Reply 14, posted (1 year 10 months 2 weeks 6 days 19 hours ago) and read 24964 times:

Quoting debonair (Reply 4):
I thought this a/c is only equipped with J-Class (also according to seatguru).

= They send two different versions to BOM I believe - one if full JCL, and the second one is the mixed configuration. I have no idea how they sell and revenue manage and fleet though.

Quoting debonair (Reply 4):
Ever tried DEDICATE by AF on A319LR's?

= As many on this board know, I tend to stay away from CDG and AF in general - did have to take Dedicate a few times (PNR, SSG, and NDJ) and even had their Petroleum card (or something along those lines). Personally, I did not find them special as the C28 Y54 configuration was like flying the Privatair service to ACC. Nothing to write home about and no difference than mainline.

Quoting debonair (Reply 4):
Quoting abrelosojos (Thread starter):
This 73W was immaculately maintained – including the super awesome lavatory – in fact, this is the first narrow-body aircraft that I had seen that had windows in the bathroom.

You should fly more SAS...

= I don't get it. The widebody 343 and 332's have windows - also on the smaller planes?

Quoting gabrielchew (Reply 5):
Wow, looks like you had a great flight. I've always wanted to do this NH Biz Jet flight. Do you have any photos of the Y section? The food looks good - I like the round sushi!

= No photos sadly. It was more Y+ given it has 2-2 seating - though, I believe sold as Y. Think of it as similar sized seats with less legroom and recline.

Quoting gabrielchew (Reply 5):
I'm surprised you didn't stay on the plane - can't take that long to refuel

= Perhaps a security reason?

Quoting gabrielchew (Reply 5):
It's strange that they put those bulkheads in rather than giving your row more space

= Again, could be regulation ...

Quoting gabrielchew (Reply 5):
PREMIUM:
9.27: JET AIRWAYS **FIRST** (110): LHR-BOM: 10/2010
9.27: THAI AIRWAYS **FIRST** (108): BKK-LHR: 07/2010
9.00: All Nippon: ANA (133): 12/2011 // *** A NEW #1 FOR BUSINESS CLASS TRIP REPORTS

Ha, you seem to flight your flights inbound to BOM!

= BOM and LHR do make the top 3 twice don't they -- and all 3 are Asian  .

Quoting NZ107 (Reply 6):
Another fantastic report. The service received onboard looks amazing.. And in a completely different world to the AC crew you had. Food looks great and seats look more than comfortable. With Y being 2-2, it must also be pretty comfortable! Were they normal Y seats? And what was the load like?

= No. Better seats - but regular (or slightly more) recline and pitch.

Quoting NZ107 (Reply 6):
I suppose it goes along the same lines as BA's A318s - an effort to save weight as people would probably be on their computers or resting than watching movies. I'd be satisfied with the overhead screens displaying the airshow for the flight anyway.

= Agreed. As I mentioned, for these JCL heavy flights, one might not need an amazing IFE.

Quoting NZ107 (Reply 6):
You summed up an amazing experience right there. I can feel what it's like to be treated so well and just hope that one day I get a crew like that! Absolutely first class. It's amazing how they can also be so proactive.. Such as thinking instantaneously about Mt Fuji. Thumbs up to the ANA crew!

= Yup. It really sets the bar up for crew.

Quoting NZ107 (Reply 6):
One day I'll get around to trying out a Japanese crew and I doubt I'll be let down. However meeting the standards of this flight would be a challenge to any other crew!


Thanks for sharing this journey of yours!


Cheers,
Nicholas

= Nicholas, perhaps my NZ crew in June can do it   ...

Quoting Thai744 (Reply 7):
Fantastic trip report, and what a wonderful experience!

I flew NH once - admittedly only in Y class - back when they flew from SYD - KIX.
One of the best Y flights I've ever had in my life - amazing food and a wonderful crew.
The same was the same on the KIX - LHR flight the next day too.
I really wish they still flew to SYD.

Thanks again for taking the time to put this report together - it certainly was a great read and very interesting to boot!

= Glad I could be of service.

Quoting Coal (Reply 8):
Thanks for a great report Alex! J-class load looks closer to 10-15% than 40% judging by your pics! I wonder if this route does well?

Cheers
Coal

= I have heard it does well - weird how India gets low yield traffic and then can sustain so many of these BBJ type ops. I think it is when I took the picture.

Quoting baje427 (Reply 9):
Always some interesting reports would be nice to see some more Caribbean reports from you as well.

= Haha. You gonna pay for my airfare? I was booked on RedJet ... and then they went bankrupt!

Quoting okapi (Reply 10):
Wow! What a classy experience. Japan for sure can be proud of its excellence in customer service, at all levels. Most EU-based carriers should learn from them. Do you think ANA is on par with TK? It seems to be considerably way ahead of most its Star Alliance partners. Maybe the only glitch (you should have complained about) is the total lack of BROWN slippers!

Great report. Muchas gracias.
Best.
OKP.

= Well, OKP, TK used to dominate my "ranking" and I am generally very fond of them. However, NH is definitely better ... who knows, I might have a TK report coming up there soon   ... what would you want me to cover?

Quoting 817Dreamliiner (Reply 11):
Great report! I always wondered what the interiors of the 737-700ER looked like, thanks for sharing

= Glad to be of help.

Quoting 817Dreamliiner (Reply 11):
I have one coming soon!

= Such a tease! Routing an airline please?

Quoting SRQKEF (Reply 12):
Hi Alex.

Once again a great report from you! That 737 looks sleek. It was parked next to our aircraft when me and my dad arrived on AI 102 from DEL last April, I wanted to fly it so much! Also, the service looks great.

Can we expect a report on the TK flights? If not, what's next?

Thanks for sharing,
Sveinn  

= Sveinn - what's with all the requests for TK  ? I have done twice so far (JFK-IST and GRU-DKR-IST) and they did well ... but just for you and OKP, maybe a new ones is coming up   ...

Quoting sq_ek_freak (Reply 13):
Great report! I love ANA and their crew - only flown them a couple of times and have always been very impressed. On a flight from LAX to Narita I declined the second pre landing meal service as I wasn't feeling hungry at all - the crew serving me got a look of concern on her face and tried to convince me to eat one of the options. I said no thanks and that I was fine, and she came back after a bit and gave me some crackers, chips and bottled water and said eat something, or just keep it for later. One of those times that you really feel that your crew actually care about your well being - and mind you this was in Economy Class.

= Exemplary isn't it!?

Quoting sq_ek_freak (Reply 13):
Great report as always Alex, glad to hear that the ANA Biz Jet service is so good! Have always been intrigued by this flight!

= Now, you need to take it  .

Quoting sq_ek_freak (Reply 13):
One question - how would you say this service compares to BA's LCY-JFK flights? Having not taken the NH Biz Jet service yet, my best "all business class" experiences thus far have been on the BA flights. I am not a fan of the Privatair operated flights and find absolutely nothing special about AF's Dedicate service.

= Hard question. BA's crew are VERY different from NH's. On average, NH crew are better. However, BA's crew contain gems who truly care - but from a very different cultural context. One can joke and have a drink with them -- hard to explain I guess. Does this make sense?

BA hardware is much better on BA 001/003 LCY rotation.

NH food is much better.

Who knows, maybe I will "review" BA LCY just for you soon   ...

Why don't you like Privatair? Their ex-SN crew based in DUS and HAM are usually very good.

Agreed on Dedicate!

BTW, you still at the same place?

Thanks a lot for reading everyone.

Saludos,
A.



Live, and let live.
User currently online817Dreamliiner From Montserrat, joined Jul 2008, 2070 posts, RR: 1
Reply 15, posted (1 year 10 months 2 weeks 6 days 15 hours ago) and read 24739 times:

Quoting abrelosojos (Reply 14):
= Such a tease! Routing an airline please?

Flying BA on the route MAN-LGW-ANU, then I have to choose between SVG air and FlyMontserrat on the route ANU-MNI Happening withing the next 18 days or so, so look out for it!



Reality be Rent. Synapse, break! Vanishment, This World!
User currently offlineyapple From Singapore, joined Apr 2011, 87 posts, RR: 1
Reply 16, posted (1 year 10 months 2 weeks 6 days 15 hours ago) and read 24731 times:

Hi Alex,

Another great report as usual. The crew sounds fantastic (and even that may not do justice to them?), as per the usual (high) Japanese standards. I was wondering why they chose to fly the Business Jet to BOM...and doing very well too.

I can't help but to read the segment regarding the crew a couple of times...just leaves me with amazement every time. Incredible.

Look forward to more of your incredibly varied reports soon, I hope. (Most of the flights/routings you have taken previously are on my wishlist)

Regards,

Yap


User currently offlineCarfield From United States of America, joined Dec 2003, 1834 posts, RR: 9
Reply 17, posted (1 year 10 months 2 weeks 6 days 6 hours ago) and read 24171 times:

Thank you very much for a wonderful trip report!

I have been wondering how this BBJ flight is and you have fully answered my questions!
The meals look wonderful and ANA definitely pays lots of details to various service items.

I am glad that you have enjoyed your flights thoroughly.

Look forward to more reports in the future.

Thanks
Carfield


User currently offlineabrelosojos From Venezuela, joined May 2005, 5014 posts, RR: 55
Reply 18, posted (1 year 10 months 2 weeks 5 days 23 hours ago) and read 23797 times:

Quoting 817Dreamliiner (Reply 15):
Flying BA on the route MAN-LGW-ANU, then I have to choose between SVG air and FlyMontserrat on the route ANU-MNI Happening withing the next 18 days or so, so look out for it!

= How cool! Antigua is very much on my list of places Id love to go to! Why don't you fly SVG Air on the outbound, and FlyMONT on the inbound?

Quoting yapple (Reply 16):
I can't help but to read the segment regarding the crew a couple of times...just leaves me with amazement every time. Incredible.

= It is no?!

Quoting yapple (Reply 16):
Look forward to more of your incredibly varied reports soon, I hope. (Most of the flights/routings you have taken previously are on my wishlist)

= What else is on your wish list?

Quoting Carfield (Reply 17):
Thank you very much for a wonderful trip report!

I have been wondering how this BBJ flight is and you have fully answered my questions!
The meals look wonderful and ANA definitely pays lots of details to various service items.

I am glad that you have enjoyed your flights thoroughly.

Look forward to more reports in the future.

Thanks
Carfield

= Thanks for the kind message, and thanks everyone for stopping by.

Saludos,
A.



Live, and let live.
User currently offlineokapi From France, joined Jun 2006, 206 posts, RR: 0
Reply 19, posted (1 year 10 months 2 weeks 5 days 21 hours ago) and read 23700 times:

Quoting abrelosojos (Reply 14):
= Well, OKP, TK used to dominate my "ranking" and I am generally very fond of them. However, NH is definitely better ... who knows, I might have a TK report coming up there soon ... what would you want me to cover?

Alex, you must be aware that TK goes all the way to FIH, starting next September. Now the choice is tough, with SN, ET and TK, not to mention the always avoided AF (I've only had good experiences with them lately but being French, I may be biased...) and the not always great SA.
Anyway, your reports are here to prove that Asian airlines rock and set the benchmark very high in general. Wonder why most EU carriers cannot follow suit, really.

Thanks again. Can't wait for the next TR to come. By the way, you could have published something on that PNR route. Did you land there before or after the new airport has been opened to the public? BZV is also a nice addition.


User currently offlineabrelosojos From Venezuela, joined May 2005, 5014 posts, RR: 55
Reply 20, posted (1 year 10 months 2 weeks 5 days 17 hours ago) and read 23548 times:

Quoting okapi (Reply 19):
By the way, you could have published something on that PNR route. Did you land there before or after the new airport has been opened to the public? BZV is also a nice addition.

= Old airport - truly charming  . It was a work trip, and I do not write reports on work trips.

Been to FIH - so maybe Mogadishu for some vacation time with TK?

Saludos,
A.



Live, and let live.
User currently offlineparis380 From France, joined Jul 2011, 28 posts, RR: 0
Reply 21, posted (1 year 10 months 2 weeks 5 days 14 hours ago) and read 23414 times:

Where else does this airline fly?

User currently online817Dreamliiner From Montserrat, joined Jul 2008, 2070 posts, RR: 1
Reply 22, posted (1 year 10 months 2 weeks 5 days 13 hours ago) and read 23351 times:

Quoting abrelosojos (Reply 18):
= How cool! Antigua is very much on my list of places Id love to go to! Why don't you fly SVG Air on the outbound, and FlyMONT on the inbound?

Well I did that during Christmas not too long ago used SVG on ANU to MNI and FlyM on MNI to ANU both use the same aircraft (BN-2 Islander) so not really much of a difference. My flight to MNI and back isnt booked yet so ill keep that in mind  . Also ANU is a really nice place to visit, been there many times! (considering its a stone throw away from MNI  )



Reality be Rent. Synapse, break! Vanishment, This World!
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6639 posts, RR: 78
Reply 23, posted (1 year 10 months 2 weeks 5 days 13 hours ago) and read 23346 times:

Hi Alex,

great report about your trip on that special bird! The product looks great - and it shows well that you don't need a widebody for a comfortable ride. I'm wondering why ANA keeps operating just two of these 73Gs.


PH



Nothing's worse than flying the same reg twice!
User currently offlineairlineanorak From United Kingdom, joined Sep 2007, 85 posts, RR: 0
Reply 24, posted (1 year 10 months 2 weeks 5 days 12 hours ago) and read 23289 times:

Another terrific TR! The detail you have is astounding. I don't know where you find the time!

Quoting abrelosojos (Thread starter):
Post lunch, I consume even more drinks (think nearly 15 on this flight – sad, I know) and am encouraged by the obliging crew who always approach me and are constantly in the cabin in an non-intrusive manner to see if the passengers needed anything else.

= As a Scotsman, I like this!!!   I love JW Blue too incidentally (as you no doubt read on my recent BA TR)!

Quoting abrelosojos (Thread starter):
I was airside awaiting to be picked by my ITC Maratha driver.

= I used to live in India and I stayed in the ITC Maratha for 2 months until my apartment was ready. It's a great hotel. The Peshawri restaurant was my favourite. The lamb dish was amazing!

Keep up the great work on your TRs. You inspire me to write more of mine.


25 Post contains images mxp : Alex another stunning trip report thank you for sharing Ana look very very good in business but i dont understand why they stop in FUK. Im departing t
26 TUGMASTER : SK used to have windows (X2 iirc) in the fwd lav of their MD90's. awesome place to spend a penny. great report too. enjoyed it T
27 Post contains images abrelosojos : = All Nippon is a world leading airline with a network that spans across Asia, Americas, and Europe. It is arguably in the top 10 airlines in the wor
28 Post contains images castroprauxel : Such a great trip report as always. like I said before, I can always count on you to bring the most interesting routes and airlines I adore the Japane
29 lukeyboy95 : Hi Alex. What great coverage of a route I never knew existed. Although this is often the hallmark of your reports (covering routes none-of-us were com
30 Post contains images 817Dreamliiner : Yes I am from MNI! But im here in the UK studying, but you should visit MNI as well if your planning the ANU trip and see our world famous (ok maybe
31 Knightsofmalta : Hi A. Thanks for posting this report. Judging by your pictures, the limited demand there seems to be for this service warrants the use of such a speci
32 MHTripple7 : Great TR and a rare one for sure. I actually flew an NH 763 from NRT to PEK back in the summer of 2005, and while the aircraft was showing its age, th
33 Post contains images stipica : Hi Alex ! as far as I notice yours information you are all present in the airline world ...too many inaugural lately ? hehehe " ispadaš iz paštete "
34 Post contains images flightsimboy : Hey Alex, Another gem from your treasure chest, and that too one of the trip reports you took time to write about. As you indicated you don't write wo
35 ORDnHKG : It is not a magazine, it is a portfolio with the stamps. I don't know why you said they gave you, as those stamps are actually for sale in their duty
36 Post contains images abrelosojos : = Thanks a lot. It means a lot to me. = Yes. I have always enjoyed my visits to Japan - few countries have nailed courteousness to such degree of eff
37 ORDnHKG : Normally they would have asked you to return it, but seeing how they would just "give" you those 787 stamps instead of selling it, they are in seriou
38 kiramakora : Maybe not at your United where agents have little empowerment. At ANA which I know well, all levels of agents are empowered to do such things. The au
39 abrelosojos : = I am sorry, unless you work for ANA, and given your past comments always about UA being awesome, I suspect not ... you might not be in a position t
40 The777Man : Hi Alex! Thanks for a great report with very nice pictures of the NH 73G to BOM! Very good to finally see a report on that flight here! Service and me
41 Post contains images reifel : Hi Alex, thanks for this rare report. I didn't even knew that NH was flying a narrowbody J-Class jet on this route... Learning new things every day
42 Post contains images dc9northwest : Hi Alex, Finally more time to comment on TRs: Hmm... There's something about Indian flights... All your top flights have some Indian destination or or
43 ORDnHKG : Seriously, fly much on UA or NH ? Judging from your comments, you don't. It is actually reverse of what you are talking about. UA agents and FA are a
44 MSS658 : Hello Thanks for sharing your latest travels Must say I'm very impressed by the crew service on both legs. NHs offerings seem to top Privatairs offeri
45 Post contains images stipica : Hi a. ! ... HAHAHAHA ok ok I will stop ... I have to write a couple juicy messages for them ... yours seat map photo and eyewear and here the answer .
46 kiramakora : In comparison to other airlines, how would you rank ANA? I value what you think because you are probably the best reporter here!
47 Post contains images akhmad : Hi Alex, First of all, I would like to applaud you for calling all ANA staff members who served you by name. Just from curiosity, does Ana employ Indi
48 Post contains images sq_ek_freak : Wow Alex, just realized I hadn't responded to this thread! I'd love to, unfortunately a bit out of the way but that hasn't stopped me in the past I su
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