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Asiana First Class: Via Frankfurt To Seoul  
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1814 posts, RR: 19
Posted (2 years 2 months 3 weeks 5 days 2 hours ago) and read 20354 times:

Hello, and welcome to my latest trip report!

Exactly one week to the day after my return from Genoa I am off again. Time to get on a plane once more. This week, as a kind of antithesis to last week’s turboprop extravaganza, I have decided to go with something a bit more substantial, shall we say. But first here is the entire routing:

Basel to Frankfurt with Lufthansa Cityline, Business Class
Frankfurt to Seoul with Asiana, First Class
Seoul to Fukuoka with Asiana, Business Class
Fukuoka to Okinawa with Air Nippon, Economy Class
Okinawa to Seoul with Asiana, Business Class
Seoul to Frankfurt with Asiana, First Class
Frankfurt to Basel with Lufthansa Cityline, Business Class


This report covers the first two sectors, from Basel to Frankfurt and then on to Seoul.

Date: 25 May 2012
From: Basel
To: Frankfurt
Airline: Lufthansa Cityline
Aircraft: Canadair Regional Jet 700
Class: Business
Seat: 2F


What a lovely day! I am mildly confident we have finally seen the last of the shitty weather and that summer may finally be about to make its grand entrée in Switzerland. It is certainly a perfect day for flying.

GETTING TO THE AIRPORT

My first stop of course, is the Swiss railway station, where I pick up some Japanese Yen and some South Korean Won. Basel has three railway stations: there is the German one on the other side of the Rhine, known as the Badischer Bahnhof. And then there are the French and Swiss stations that are integrated in one building known as Basel SBB. After I collect the cash, I catch the bus line 50 to the airport. The stop is right outside the main door of the building. The journey takes 15 minutes to complete. The airport is the terminus station.

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AT THE AIRPORT

In due course the bus pulls up at the departures level of the Euroairport Basel-Mulhouse-Freiburg – as the facility is officially known - which is quite empty at this time of day. My flight to Frankfurt leaves at 14h10.

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I recently decided that I prefer checking in at the airport to doing it online or via mobile. There is some old-school charm about checking in at the airport. So I walk up to the SWISS Business Class counter and am greeted by a friendly middle-aged woman. The moment she sees on her screen that I am travelling in First to Seoul, her manner changes. She becomes even more courteous than she was before and cannot do enough. She even offers to check me in for the flight to Fukuoka, which will not be until the day after tomorrow but is already open for check-in.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20I/P1040059.jpg

She places my boarding passes in a Lufthansa First Class folder, wishes me a pleasant flight and gives me instructions to the lounge.

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Before I head upstairs through security I take a quick peek through the newly renovated, extended Easyjet check-in area at Basel airport. Looks rather nice actually!

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20I/P1040060.jpg

THE LOUNGE EXPERIENCE

Security is a breeze, in fact I am the only queue there.

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And then I head to the lounge. Quiet as usual! The lounge is operated by Swissport on behalf of SWISS. It is the only lounge at the airport, and is also available for passengers of other airlines, such as BA. Air France/KLM passengers however, have no access, there is no agreement in place.

In many ways the lounge is like a fossil, it hails from the old days of aviation, when a setup like Crossair and its Eurocross hub at Basel was still regarded as a serious business proposition. Thus, the lounge is positively enormous! It is on two floors and offers some excellent views of the ramp from the upper level.

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But those palm trees are starting to look seriously mangy me thinks…!

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The ramp is quiet. A few planes around, but not much movement.

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DEPARTURE

Departure is delayed by some 20 minutes. Apparently the ILS for one of the runways in Frankfurt is out of order, causing a few delays. When the flight was then ready to leave Frankfurt for the flight to Basel, the crew had exceeded their duty time and a replacement crew had to take over, causing the delay.

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We take off in a southerly direction on runway 15. Shortly after we are airborne, we make a wide right turn of 270 degrees and pass back over the airport before crossing the Rhine and entering German airspace.

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THE CABIN

There are nine rows of Business Class on this flight. On the Canadair Regional Jet, Lufthansa only uses two of the four seats in each row in Business Class. This means that passengers will always have the seat next to them empty.

What ever you do, if you’re travelling in Business Class with Lufthansa on a CRJ 700, never take a seat on row one. These must be the worst seats in the house, because they are exactly opposite the Business Class loo. Thus, I am quite happy with my seat on the right-hand side of row two. It is a bulkhead too, but without the pong of the loo in your face all the time.

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SERVICE

The crew on this flight consists of two male flight attendants. The younger one of the two has a bit of an attitude issue. But not too bad.

THE MEAL

Shortly after take-off the meal is served. Here is the menu.

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And it is quite tasty too! The only thing I do not eat, is the poached veal.

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ARRIVAL

As soon as I finish the meal, the descent begins. We approach Frankfurt from the south and then make a left turn to fly due west along the length of the airfield, before finally doing a right 180 degree turn back towards the airfield for finals.

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As we deplane, I get to sneak a picture of the cockpit. The co-pilot even poses for me!

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I then take the complimentary guided bus tour of Frankfurt Airport, which eventually drops me off at arrivals, somewhere deep in the bowels of the terminal complex.

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29 replies: All unread, showing first 25:
 
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1814 posts, RR: 19
Reply 1, posted (2 years 2 months 3 weeks 5 days 1 hour ago) and read 20306 times:

I head through emigration and then to the Senator lounge. My flight is leaving from B48, which is right beneath the lounge and gives me some excellent photo opportunities as my bird arrives on the inbound flight from Seoul.

The lounge is not too crowded and I manage to secure a seat by the window, where I can overlook all the action.

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For Deltamartin.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040125.jpg

Ain't she just gorgeous?

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Date: 25 May 2012
From: Frankfurt
To: Seoul Incheon
Airline: Asiana Airlines
Aircraft: Boeing B 747-400
Class: First
Seat: 2K


I arrive at gate B48 shortly before boarding begins. First and Business Class passengers have their own dedicated counter. I am the first to pass the gate. An Asiana member of staff introduces herself to me and shows me a piece of paper with the food options for my return flight in a week’s time. She would like to know what I would like to eat then so Asiana can prepare the experience for me. Blimey, I do not usually know what I fancy to eat one week in advance.

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THE CABIN

After that, I go aboard my vessel. First impressions of the cabin are good. The colours are perhaps a bit strange – at least I do not fancy them much – and the seat may not be of the latest generation either. But it is rather comfortable and offers a lot of personal space and privacy. There is even a small closet for my shoes.

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When I arrive at my seat, a day blanket and a pillow have already been placed there for me. In short sequence the cabin crew come by to introduce themselves personally and bring me the excellent BOSE noise cancelling earphones, slippers, pjs, immigration and customs forms for arrival in South Korea and, above all, a lovely vanity kit. It is made of the softest leather and contains all sorts of goodies of Bulgari’s Essence de Thé Blanc, which, incidentally, SWISS also has on offer in its First Class lounge showers in Zurich.

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There are six passengers in First Class today. Four seats remain empty.

SERVICE

Once the doors have been closed, two of the flight attendants working the First Class cabin on this flight position themselves in front of the bulkhead. As the purser makes his welcome aboard announcement, the two attendants bow deeply.

Service is everything you can expect it to be from an Asian carrier. The flight attendants pay a lot of attention to detail and are charming and polite. Moreover, they seem very personable in their approach. I am addressed by name and have a nice chat with some of the crew as they bring the food or remove the empty plates. They seem unrushed and very relaxed but very efficient.

DEPARTURE

Departure is to the east. Traffic is quite light so we do not have long to wait before it is our turn to depart.

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As soon as we get airborne, I make myself comfy for the ten hour flight to Seoul. I take off my shoes and try the funky red slippers. Their XL is somewhat tight...

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THE MEAL

Welcome drinks are not served while the boarding process is in progress on Asiana. But once we push back, I am asked if there is anything I would like to drink while we taxi out. I choose a Buck Fizz, which is duly delivered with a small bowl of warm nuts.

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Immediately after take-off, the Asiana inflight experience begins and it is truly outstanding. Apart from its excellent crews, catering is definitely one of Asiana’s strongest points.

To drink I have Perrier with lemon and ice. The cabin crew are very attentive. Every time one of them notices my empty glass, I am asked if I would like some more. Moreover, Asiana obviously ‘don’t do’ refills, instead I am given a new glass each time I ask for more Perrier.

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We begin with an amuse bouche of grilled bell peppers and diced tomatoes rolled up in grilled eggplant with garlic and basil in a drizzle of olive oil.

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Next the table is beautifully laid out for dinner. Asiana has lovely and delicate Fine Bone China and silver cutlery.

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There is a small bowl with butter and another one with olive oil and balsamic vinegar. The decoration is completed with a yellow rose.

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Next comes the breadbasket, which also includes some lovely garlic bread. And then comes the first course: the Caviar service!

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Blinis and toast.

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Crème Fraîche.

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Boiled egg.

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Finely chopped onion.

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The main event.

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And of course a mother-of-pearl spoon.

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While airlines like Lufthansa will give you only a portion of Caviar, Asiana gives you the entire jar!

Then we have an antipasto of veal with a roll of marinated eggplant and peppers and shrimps in herbs on a balsamico reduction.

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And then comes the carrot soup with pine nuts. This is simply out of this world.

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The soup is followed by a mixed salad with either a lemon and yoghurt or a French dressing.

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For the main course, one of my favourites: Bibimbap.

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The large bowl contains minced beef, marinated cucumber, shitake mushrooms, carrots and two different types of marinated cabbage.

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First you poor sesame oil and add some of the spicy pepper paste to the large bowl.

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To that you then add the rice and mix all together very well using the metal chopsticks.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040213.jpg

You eat the Bibimbap with a tasty kind of seaweed omelette, dried small fish, a light fish broth with spring onion and Kimchi, Korea’s national dish. It is basically a cabbage that is smeared, layer by layer, with a paste made of chillies, garlic, soy sauce and oysters, which is then left to ferment. It is excellent, nourishing, very tasty and so spicy it really helps to clear the tubes if you happen to have a cold!

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After the Bibimbap come the fruit and cheese, the latter is served with crackers and bread. And then there should have been dessert. But by this stage I am simply too stuffed and so I decline. I opt for an Earl Grey tea instead.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040219.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040220.jpg

Once the meal is over, I ask to have my bed made up while I change into my pjs. And then off I go to sleepy land until it is time for the next meal. Good night!


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1814 posts, RR: 19
Reply 2, posted (2 years 2 months 3 weeks 5 days 1 hour ago) and read 20210 times:

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040221.jpg

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I get a few hours of sleep. But I am unsettled and keep on tossing and turning. I probably have indigestion…As soon as the crew realise I am awake, I am brought a towel – what else – and asked if I would like to have breakfast. To which of course, I say yes! I had for the bathroom to change back into my clothes. When I return, the bedclothes and pjs have been cleared away and there is a lovely glass of freshly squeezed orange juice awaiting me.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040227.jpg

Then the table is set once more with the beautiful Fine Bone China and the silver ware. Then comes the breadbasket, which is immediately followed by a tray of preserves for me to choose from.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040228.jpg

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The first course is a plate of fruit.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040234.jpg

Then come the cornflakes with milk. The flakes are served together with a bowl of what must be the tastiest, creamiest and most enjoyable blueberry yoghurt I have ever had the pleasure to enjoy.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040237.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040235.jpg

After that comes the hot dish. Leek quiche with grilled tomato and a crèpe of sweet and sour chicken breast.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040242.jpg

During the meal the coffee and Perrier are refilled regularly.

ARRIVAL

And then, all too quickly, the flight draws to an end and we start our descent into Incheon. Just before we land, one of the cabin crew comes by to thank me for having chosen to fly with Asiana. As a farewell present, I receive a small designer terracotta pot with a scented candle inside it. Apart from KLM and their famous little Bols-filled town houses, Asiana is the only airline I know of that gives farewell presents. In any case, it is only a small gift and I am not really sure what to do with it, but still it is a very nice gesture.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040238.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040249.jpg

Incheon is rather quite when we arrive. Customs and immigration do not take long at all to complete and very quickly I find myself landside.

GETTING INTO TOWN

There is now a nonstop express train that links Incheon to Seoul Station. The service opened at the end of 2011 I believe. There has always been a train from Incheon, but until last year it only went as far as Gimpo, the domestic airport closer to the city. Incheon station is rather futuristic, to say the least.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040250.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040251.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040252.jpg

The journey takes 43 minutes.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040253.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040254.jpg

This concludes the first part of my journey. What can I say? Asiana were simply amazing, their crew, as well as both the quality and quantity of the food were outstanding. The next installment will see me travelling from Seoul to Okinawa in Asiana Business Class.

I leave you with a few pictures from Seoul.

Cheers,
William

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040264.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20II/P1040268.jpg

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User currently offlineabrelosojos From Venezuela, joined May 2005, 5088 posts, RR: 55
Reply 3, posted (2 years 2 months 3 weeks 5 days ago) and read 19892 times:

Awesome report. Thanks. I don't think I have read a F class report on Asiana, and I am impressed. Thanks again for taking the time to write one.

Quoting Knightsofmalta (Thread starter):
Apart from KLM and their famous little Bols-filled town houses, Asiana is the only airline I know of that gives farewell presents. In any case, it is only a small gift and I am not really sure what to do with it, but still it is a very nice gesture.

= Actually, there is a handful of them. Of late, I have got useless pad and small pen (RJ) to delightful designer drinks stirrers (Jet) and tea cups (Kuwait Airways).

Saludos,
A.



Live, and let live.
User currently offlinelufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 43
Reply 4, posted (2 years 2 months 3 weeks 4 days 23 hours ago) and read 19417 times:

How funny... I just returned from Asia on HL7421, seat 2K, also a 037 stock ticket 

It was perhaps the best F flight of mine, load 3/10 and 3 F/As attending us. And I have flown AA/BA/CX/EK/JL/LA/LH/LX/QF/SQ/TG/TN/UA in the said cabin. The food is even better from ICN as I'm sure you know based on the return of yours.

Thanks for the nice report, I somehow need to get back to OZ F soon.



Air Asia Super Elite, Cebu Pacific Titanium
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1814 posts, RR: 19
Reply 5, posted (2 years 2 months 3 weeks 4 days 22 hours ago) and read 18881 times:

Hi A.

Quoting abrelosojos (Reply 3):
Awesome report. Thanks. I don't think I have read a F class report on Asiana, and I am impressed. Thanks again for taking the time to write one.

Thanks, my pleasure. I once read a trip report on anet about a trip with Asiana in Business Class. The author refers to OZ as Asia's invisible airline. And in a way, I know what he means for precisely the reason you mention. They're a great airline but they're not very well known outside Asia and not at all well covered here on anet. But I'm about to change that!

Quoting abrelosojos (Reply 3):
= Actually, there is a handful of them. Of late, I have got useless pad and small pen (RJ) to delightful designer drinks stirrers (Jet) and tea cups (Kuwait Airways).

I'll have the pleasure of sampling RJ in September. I'm not really expecting much and somehow a useless gift seems pretty much in line with my low expectations of the airline...

Hi Lufthansa747

Quoting lufthansa747 (Reply 4):
I just returned from Asia on HL7421, seat 2K, also a 037 stock ticket

That really is quite a coincidence. Although actually perhaps not so much of a coincidence as far as the aircraft is concerned. OZ only have a handful of 747 combis.

Quoting lufthansa747 (Reply 4):
Thanks for the nice report, I somehow need to get back to OZ F soon.

My pleasure and yes, I think you do. And write a report about it please!

Thanks for taking the time to comment gents! Much appreciated.

Cheers,
William


User currently offlinelufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 43
Reply 6, posted (2 years 2 months 3 weeks 4 days 21 hours ago) and read 18733 times:

Yeah only 4x747 left, 7418/7428 full pax, 7421/7423 combi.

I'll try to write a report, had HL7418 from HKG, in J but seated in 2K as well, all J seats sold as Y.



Air Asia Super Elite, Cebu Pacific Titanium
User currently offlinedkdaviator From Denmark, joined Jun 2009, 91 posts, RR: 0
Reply 7, posted (2 years 2 months 3 weeks 4 days 20 hours ago) and read 18448 times:

Hello,

That is an interesting report on the start of your Asian travels. Nice to read about the onboard experience with Asiana.

Interesting that they don't do a predeparture drink service, instead waiting until the taxi starts. Maybe it works ok though, at least as long as there is a bit of a taxi needed to get to the runway.

The food offerings look great - especially the dinner service - I lost count of how many courses it included.  

I haven't noticed so many reports on Asiana, so nice to get a description of your impressions.

dkdaviator (David)



dkdaviator
User currently offlineRockyRacoon From United States of America, joined Oct 2003, 967 posts, RR: 0
Reply 8, posted (2 years 2 months 3 weeks 4 days 19 hours ago) and read 18309 times:

Echoing some of the prior comments, I have been interested in learning more about Asiana, but haven't found many reports. Thanks for taking the time to post.

User currently offlineflorrie From Spain, joined Nov 2008, 9 posts, RR: 0
Reply 9, posted (2 years 2 months 3 weeks 4 days 17 hours ago) and read 17652 times:

Thank you very much for the report, have been looking around for trip reports on Asiana but only seen a few. I'm flying 4 legs on Asiana F/J in september, realy looking forward to try thm out.

User currently offlineadamspotter From Netherlands, joined Feb 2011, 1161 posts, RR: 3
Reply 10, posted (2 years 2 months 3 weeks 4 days 16 hours ago) and read 17468 times:
Support Airliners.net - become a First Class Member!

Hi William,

Another great report as usual! Asiana First Class, from which you don't see many TRs here, looks amazing!! Great service and the food looks very tasty too! Thanks for sharing

Quoting Knightsofmalta (Thread starter):
Thus, the lounge is positively enormous! It is on two floors and offers some excellent views of the ramp from the upper level.

Looks like a nice lounge  
Quoting Knightsofmalta (Thread starter):
Shortly after take-off the meal is served

Also looks quite tasty  

cheers,
Brendan // adamspotter


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1814 posts, RR: 19
Reply 11, posted (2 years 2 months 3 weeks 4 days 15 hours ago) and read 17075 times:

Hi Lufthansa747

Quoting lufthansa747 (Reply 6):
I'll try to write a report, had HL7418 from HKG, in J but seated in 2K as well, all J seats sold as Y.

Yes, I think that would be much appreciated! About your flight on HL7418 from HKG, I think I don't quite get it. They sell the First Class cabin as J and the J Class cabin as Economy? Strange!

Hi David

Quoting dkdaviator (Reply 7):
That is an interesting report on the start of your Asian travels.

Thanks you, I hope you enjoyed it.

Quoting dkdaviator (Reply 7):
Interesting that they don't do a predeparture drink service, instead waiting until the taxi starts. Maybe it works ok though, at least as long as there is a bit of a taxi needed to get to the runway.

That's precisely what I was thinking. Frankfurt may be a busy airport but in actual fact taxi distance and time are never really very long. But it worked out and nobody had to take-off holding his drink!

Quoting dkdaviator (Reply 7):
The food offerings look great - especially the dinner service - I lost count of how many courses it included.

The funny thing is that because they take the menus with them after you've ordered, I was never sure what was next. Every time they removed a plate I'd think right, now comes the Bibimbap, only to find I was wrong.

Hi RockyRaccon

First of all may I compliment you on your cool nick!

Quoting RockyRacoon (Reply 8):
Echoing some of the prior comments, I have been interested in learning more about Asiana, but haven't found many reports. Thanks for taking the time to post.

I think what it is with Asiana is that the home market is by far their most important market. In South Korea the airline and the Kumho group, to which it belonged, are quite well known. And that seems to be enough for them.

Hi Florrie

Quoting florrie (Reply 9):
Thank you very much for the report, have been looking around for trip reports on Asiana but only seen a few.

My pleasure.

Quoting florrie (Reply 9):
I'm flying 4 legs on Asiana F/J in september, realy looking forward to try thm out.

Excellent, I am sure you'll enjoy the experience.

Hi Brendan

Quoting adamspotter (Reply 10):
Another great report as usual!

Thanks, that's very kind of you to mention.

Quoting adamspotter (Reply 10):
Asiana First Class, from which you don't see many TRs here, looks amazing!!

Yes, the food was really outstanding. I also think that catering ex Frankfurt was better then on the inbound. Even so, all in all I think there was simply too much food. But tasty.

Quoting adamspotter (Reply 10):
Looks like a nice lounge

It is, I'm just not quite sure for how much longer it will be around.

Well gents, thank for your time and for commenting.

Cheers,
William


User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8534 posts, RR: 54
Reply 12, posted (2 years 2 months 3 weeks 4 days 15 hours ago) and read 17070 times:
Support Airliners.net - become a First Class Member!

Hi William,

Great report and pictures, I am now regretting taking RJ over OZ last year?

Quoting Knightsofmalta (Thread starter):
The lounge is operated by Swissport on behalf of SWISS. It is the only lounge at the airport, and is also available for passengers of other airlines, such as BA. Air France/KLM passengers however, have no access, there is no agreement in place.

- Interesting AF/KL don't see it worthwhile to sort and agreement to allow access for their premium passengers.

Quoting Knightsofmalta (Thread starter):
There are nine rows of Business Class on this flight. On the Canadair Regional Jet, Lufthansa only uses two of the four seats in each row in Business Class. This means that passengers will always have the seat next to them empty.

- Good to know, a nice touch from LH.

Quoting Knightsofmalta (Thread starter):
Shortly after take-off the meal is served

- Not a bad looking meal.

Quoting Knightsofmalta (Thread starter):
I arrive at gate B48 shortly before boarding begins. First and Business Class passengers have their own dedicated counter. I am the first to pass the gate. An Asiana member of staff introduces herself to me and shows me a piece of paper with the food options for my return flight in a week’s time. She would like to know what I would like to eat then so Asiana can prepare the experience for me. Blimey, I do not usually know what I fancy to eat one week in advance.

- Now that's one for the books, though a nice touch, not sure I want to set myself up for a specific meal in a weeks time.

Quoting Knightsofmalta (Thread starter):
Welcome drinks are not served while the boarding process is in progress on Asiana. But once we push back, I am asked if there is anything I would like to drink while we taxi out. I choose a Buck Fizz, which is duly delivered with a small bowl of warm nuts.

- Interesting this is done during taxi time.

Food and service on OZ F look great, very impressed!

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlinelufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 43
Reply 13, posted (2 years 2 months 3 weeks 4 days 14 hours ago) and read 16896 times:

Quoting Knightsofmalta (Reply 11):
Yes, I think that would be much appreciated! About your flight on HL7418 from HKG, I think I don't quite get it. They sell the First Class cabin as J and the J Class cabin as Economy? Strange!

Both KE and OZ regularly do this on regional routes. Before KE re-introcuded regional F, BKK/MNL etc were always sold with 12J (F seats), rest Y on the 773. When OZ had more 747s and flew to BKK, also only F cabin was used for J.

There is simply no demand for premium, total of 8J on my HKGICN and as I said only 3F on ICNFRA. On the other hand, Korean tourists really travel to SE Asia, BKK/MNL/HKG seem to be always packed to the gills. My HKGICN had 348/359 total load according to the check-in load sheet.

[Edited 2012-06-03 12:14:56]


Air Asia Super Elite, Cebu Pacific Titanium
User currently offline767747 From United States of America, joined Jan 2005, 1930 posts, RR: 24
Reply 14, posted (2 years 2 months 3 weeks 4 days 11 hours ago) and read 16511 times:
Support Airliners.net - become a First Class Member!

Great report, Knightsofmalta! Asiana F looks fantastic.

Quoting Knightsofmalta (Thread starter):
An Asiana member of staff introduces herself to me and shows me a piece of paper with the food options for my return flight in a week’s time. She would like to know what I would like to eat then so Asiana can prepare the experience for me. Blimey, I do not usually know what I fancy to eat one week in advance.

Wow, this is some service! I'm impressed by the high level of attention to detail throughout your entire flight - food looks amazing. Well done, Asiana!

Best,

Matthew


User currently offlineOlafW From Germany, joined Jul 2009, 102 posts, RR: 0
Reply 15, posted (2 years 2 months 3 weeks 3 days 22 hours ago) and read 15220 times:

Hey knightsofmalta,

thanks a lot for a great report bringing back memories of my flight earlier this year. Due to severe overbooking I got the same First Class seat (well, 1A in my case, but also on HL7421), but "only" business service. So now I have an impression of what I could've gotten extra for 30.000 OZ miles.
I was similarly impressed with the service, so whenever I have to go back to Asia, they will certainly be looked at. Just one thing at the side about the refills: For the red wine I chose during my flight, I constantly got refills instead of a new glass until I went to sleep. And this in the most discrete way: one time I only saw the bottle appear next to my seat and fill up, no person was visible. Strange, but I felt well looked after all the time.

Hope your other first were equally enjoyable

Cheers,
Olaf


User currently offlinedeltamartin From Sweden, joined Dec 2010, 1061 posts, RR: 7
Reply 16, posted (2 years 2 months 3 weeks 3 days 17 hours ago) and read 14611 times:

Hello William!

Great report! Asiana sure seemed to take good care of you, I wouldn't mind flying in their First class one day!  
Quoting Knightsofmalta (Thread starter):
For Deltamartin.

Hey, Thanks! I sure love those machines.

Quoting Knightsofmalta (Thread starter):
Ain't she just gorgeous?

Yeah, that too is a really beautiful bird.

Quoting Knightsofmalta (Thread starter):
and the seat may not be of the latest generation either. But it is rather comfortable and offers a lot of personal space and privacy.

I must say that seat does look quite comfortable.

Quoting Knightsofmalta (Thread starter):
shitake mushrooms

Funny to see them, there used to be a farm for those mushrooms in one of the underground mines here in Kiruna, apparently it was the perfect climate for them down there. I think they recently removed the farm though since the guy who ran it didn't want to keep doing it anymore and no one was willing to continue with it after him.

Martin


User currently offlineflightsimboy From Canada, joined Sep 2005, 1258 posts, RR: 4
Reply 17, posted (2 years 2 months 3 weeks 3 days 6 hours ago) and read 14004 times:
Support Airliners.net - become a First Class Member!

Hello William,

Firstly I'd like to say what great photos of your First Class service. Truly the way a First Class report is to be written. Doesn't take too much of a sophisticated camera to capture these, so when you see those blurry shots that sometimes get reported with reports of riding up front, it makes you wonder!! Again thanks for the lovely pics.

Quoting Knightsofmalta (Thread starter):
She places my boarding passes in a Lufthansa First Class folder, wishes me a pleasant flight and gives me instructions to the lounge.

Would be quite nice to strut around with that folder visible for others to see  . just kidding.

Quoting Knightsofmalta (Thread starter):

But those palm trees are starting to look seriously mangy me thinks…!

Quite surprising to see palm trees here. Somehow they seem to fit nicely and appropriately at Sheikh Rashid Terminal in Dubai.

Quoting Knightsofmalta (Thread starter):
We take off in a southerly direction on runway 15.

What is that Airbus A340-600 with the engines covered with red cloth?

Quoting Knightsofmalta (Thread starter):
Here is the menu.

I am not sure if I would have enjoyed that?

Quoting Knightsofmalta (Reply 1):
An Asiana member of staff introduces herself to me and shows me a piece of paper with the food options for my return flight in a week’s time. She would like to know what I would like to eat then so Asiana can prepare the experience for me

Wow talk of being pampered already a week in advance lol

Quoting Knightsofmalta (Reply 1):
The colours are perhaps a bit strange – at least I do not fancy them much

I think the earth tone colours are so soothing. Very soothing like Etihad's regional aircraft seat colours.

Quoting Knightsofmalta (Reply 1):
Once the doors have been closed, two of the flight attendants working the First Class cabin on this flight position themselves in front of the bulkhead. As the purser makes his welcome aboard announcement, the two attendants bow deeply.

Where else other than on an Asian carrier would you find such service. More appropriately on Japanese and Korean carriers for the main part.

Quoting Knightsofmalta (Reply 1):
Their XL is somewhat tight...

I guess they cater to the Asian feet sizes  
Quoting Knightsofmalta (Reply 1):
But once we push back, I am asked if there is anything I would like to drink while we taxi out. I choose a Buck Fizz, which is duly delivered with a small bowl of warm nuts.

How soon did you have to finish that, considering there was probably not that much time between taxi and take off?

Quoting Knightsofmalta (Reply 1):
a lovely vanity kit. It is made of the softest leather and contains all sorts of goodies of Bulgari’s Essence de Thé Blanc, which, incidentally, SWISS also has on offer in its First Class lounge showers in Zurich.

Would have been nice to see the contents.


Quoting Knightsofmalta (Reply 1):
And then comes the first course: the Caviar service!

Blinis and toast.

Crème Fraîche.

Boiled egg.

Finely chopped onion.

The main event.

And of course a mother-of-pearl spoon.

It would have been nice to see it all put together.

Quoting Knightsofmalta (Reply 1):
For the main course, one of my favourites: Bibimbap.

The large bowl contains minced beef, marinated cucumber, shitake mushrooms, carrots and two different types of marinated cabbage.

First you poor sesame oil and add some of the spicy pepper paste to the large bowl.

To that you then add the rice and mix all together very well using the metal chopsticks.

Again would have been nice to see this all assembled together.

Quoting Knightsofmalta (Reply 1):
And then off I go to sleepy land until it is time for the next meal. Good night!

Ha,ha,how nice to have seen the dream with your eyes open, before you actually closed them and then fell off to sleep  
Quoting Knightsofmalta (Reply 1):
, I ask to have my bed made up while I change into my pjs.
Quoting Knightsofmalta (Reply 2):
I had for the bathroom to change back into my clothes. When I return, the bedclothes and pjs have been cleared away

Err...did you not have you pjs on when you went to change in the bathroom  
Quoting Knightsofmalta (Reply 1):
The cabin crew are very attentive. Every time one of them notices my empty glass, I am asked if I would like some more. Moreover, Asiana obviously ‘don’t do’ refills, instead I am given a new glass each time I ask for more Perrier.


I noticed they did not do the refills with the breakfast.


User currently offlineaflyingkiwi From New Zealand, joined Nov 2010, 514 posts, RR: 3
Reply 18, posted (2 years 2 months 3 weeks 3 days 3 hours ago) and read 13681 times:

Hi William,

Great Report

Quoting Knightsofmalta (Thread starter):
In many ways the lounge is like a fossil, it hails from the old days of aviation, when a setup like Crossair and its Eurocross hub at Basel was still regarded as a serious business proposition. Thus, the lounge is positively enormous! It is on two floors and offers some excellent views of the ramp from the upper level.

Wow that's a huge lounge & it's so eerily empty..

Quoting Knightsofmalta (Reply 1):
She would like to know what I would like to eat then so Asiana can prepare the experience for me. Blimey, I do not usually know what I fancy to eat one week in advance.

Whoa! I don't think I've seen that before. I guess it is in good spirit though.

Quoting Knightsofmalta (Reply 1):
After that, I go aboard my vessel. First impressions of the cabin are good. The colours are perhaps a bit strange

Seats don't look too bad. Do you have any idea if OZ are adding suites to F like EK & SQ have done?

Quoting Knightsofmalta (Reply 1):
While airlines like Lufthansa will give you only a portion of Caviar, Asiana gives you the entire jar!

Impressive!

Quoting Knightsofmalta (Reply 1):
For the main course, one of my favourites: Bibimbap.

  

Quoting Knightsofmalta (Reply 2):
I leave you with a few pictures from Seoul.

Lovely pictures. I've transited through ICN twice but unfortunately have never been able to visit Seoul properly. I guess I'll have to wait till next time.

Thanks for sharing,
aflyingkiwi


User currently offlineSultanils From Belgium, joined Mar 2010, 1697 posts, RR: 30
Reply 19, posted (2 years 2 months 3 weeks 2 days 21 hours ago) and read 13399 times:
Support Airliners.net - become a First Class Member!

Hello William,

Very nice piece featuring this 1st class Asiana experience. I must say I’m quite amazed with the offerings and with the crew’s attitude as well. Sure, a lot of these nice things are be expected when paying a - for me that is - surreal amount of money for a flight. The attention to detail is what makes this stand out apparently: the yellow flower with the meal, the branded Asiana cutlery, the whole jar of caviar,... And concerning the cabin colours: I think they’re quite OK, our tastes differ surely but that’s no problem at all 

Quoting Knightsofmalta (Thread starter):
I recently decided that I prefer checking in at the airport to doing it online or via mobile.

Yes there’s indeed something ‘retro’ about checkin in at the desk. Still many people fly so infrequently that they probably don’t have a clue that all these things are possible via ‘some other way’ as well. Still, I preer OLCI due to the fact that I NEED my seat of preference  

Quoting Knightsofmalta (Thread starter):
he moment she sees on her screen that I am travelling in First to Seoul, her manner changes.

So you were actually really treated according to your username   Still I feel she should treat all pax equally, no matter what class they are booked on.

Quoting Knightsofmalta (Thread starter):
The co-pilot even poses for me!

Good shot! You didn’t ask for a proper visit inside. The LH guys are usually quite OK with that.

Quoting Knightsofmalta (Thread starter):
Ain't she just gorgeous?

Yes, she looks nice. I’d expected a 777 at FRA to be honest.

Quoting Knightsofmalta (Thread starter):
I take off my shoes and try the funky red slippers. Their XL is somewhat tight...

Very funny shot, I think they are tailored to Asians and not so much to Europeans, hence the size difference.

Quoting Knightsofmalta (Thread starter):
Incheon station is rather futuristic, to say the least

It looks nice. Isn’t the whole of ICN quite modern looking?

Sultanils



In thrust we trust.
User currently offlineEASTERN747 From United States of America, joined Oct 2006, 536 posts, RR: 0
Reply 20, posted (2 years 2 months 3 weeks 2 days 15 hours ago) and read 12982 times:

What is a 037 ticket?

User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1814 posts, RR: 19
Reply 21, posted (2 years 2 months 3 weeks 2 days 15 hours ago) and read 12905 times:

Hi Mark

Quoting ba319-131 (Reply 12):
Great report and pictures, I am now regretting taking RJ over OZ last year?

Yeah, I think you're probably right to. RJ has not exactly got the best reputation.

Quoting ba319-131 (Reply 12):
- Interesting AF/KL don't see it worthwhile to sort and agreement to allow access for their premium passengers.

As far as AF is concerned, Basel is a domestic airport. From what I understand only few airports in France have an AF lounge, apart form the hubs in Paris of course.

Quoting ba319-131 (Reply 12):
- Good to know, a nice touch from LH.

I like that too, the CRJ700 is somewhat cramped otherwise.

Quoting ba319-131 (Reply 12):
- Not a bad looking meal.

Not at all, it's just what it's served in I don't much like.

Quoting ba319-131 (Reply 12):
Now that's one for the books, though a nice touch, not sure I want to set myself up for a specific meal in a weeks time.

That's what I thought as well. But actually, when I flew back, I still could have chosen something else if I'd wanted. So that's not too bad.

Hi Lufthansa747

Quoting lufthansa747 (Reply 13):
Both KE and OZ regularly do this on regional routes. Before KE re-introcuded regional F, BKK/MNL etc were always sold with 12J (F seats), rest Y on the 773. When OZ had more 747s and flew to BKK, also only F cabin was used for J.

There is simply no demand for premium, total of 8J on my HKGICN and as I said only 3F on ICNFRA. On the other hand, Korean tourists really travel to SE Asia, BKK/MNL/HKG seem to be always packed to the gills. My HKGICN had 348/359 total load according to the check-in load sheet.

Swiss used to do something like that on the Cairo or Tel Aviv route, if I remember correctly. The aircraft had a First Class cabin, which was sold as Business. To get a seat up front though, you had to have status.

Hi Matthew

Quoting 767747 (Reply 14):
Wow, this is some service! I'm impressed by the high level of attention to detail throughout your entire flight - food looks amazing. Well done, Asiana!

That definitely was the highlight. As I mentioned, seat is not the newest and I did not much like the colours. But the service was both very attentive and still very warm and personable. Very often it's one or the other these days.

Hi Martin

Quoting deltamartin (Reply 16):
Great report!

Thanks!

Quoting deltamartin (Reply 16):
I wouldn't mind flying in their First class one day!

I'm sure you'll manage somehow.

Quoting deltamartin (Reply 16):
Hey, Thanks! I sure love those machines.

What can I say? A man with taste (may I should do a last last trip...)

Quoting deltamartin (Reply 16):
Funny to see them, there used to be a farm for those mushrooms in one of the underground mines here in Kiruna, apparently it was the perfect climate for them down there. I think they recently removed the farm though since the guy who ran it didn't want to keep doing it anymore and no one was willing to continue with it after him.

That's interesting, I always thought they grew on trees.

Hi Flightsimboy

Quoting flightsimboy (Reply 17):
Firstly I'd like to say what great photos of your First Class service. Truly the way a First Class report is to be written. Doesn't take too much of a sophisticated camera to capture these, so when you see those blurry shots that sometimes get reported with reports of riding up front, it makes you wonder!! Again thanks for the lovely pics.

Well thank you very much, that's very nice of you.

Quoting flightsimboy (Reply 17):
Would be quite nice to strut around with that folder visible for others to see . just kidding.

Nah, the fun is knowing, not showing.

Quoting flightsimboy (Reply 17):
What is that Airbus A340-600 with the engines covered with red cloth?

There's a huge Jet Aviation MRO facility in Basel. The plane arrived a while ago and was initially parked at Jet Aviation. Now it's been moved and there has been no activity on it for a while now. It's a private bird.

Quoting flightsimboy (Reply 17):
I think the earth tone colours are so soothing. Very soothing like Etihad's regional aircraft seat colours.

The colours are okay, but the yellow looks a bit off.

Quoting flightsimboy (Reply 17):
I guess they cater to the Asian feet sizes

The woman in the hotel in Okinawa actually couldn't help herself and actually mentioned what big feet I have!

Quoting flightsimboy (Reply 17):
How soon did you have to finish that, considering there was probably not that much time between taxi and take off?

Not very long, I was quite dizzy by the time we reached the runway. I don't drink much.

Quoting flightsimboy (Reply 17):
Err...did you not have you pjs on when you went to change in the bathroom

Can you imagine doing a flasher on a plane? Would that be unruly?

Hi aflyingkiwi

Quoting aflyingkiwi (Reply 18):
Great Report

Thanks.

Quoting aflyingkiwi (Reply 18):
Wow that's a huge lounge & it's so eerily empty..

I've never seen it full actually.

Quoting aflyingkiwi (Reply 18):
Seats don't look too bad. Do you have any idea if OZ are adding suites to F like EK & SQ have done?

No idea. OZ have ordered the A380. It will be interesting to see what they'll do in the cabin.

Quoting aflyingkiwi (Reply 18):
Lovely pictures. I've transited through ICN twice but unfortunately have never been able to visit Seoul properly. I guess I'll have to wait till next time.

If you get the chance, try it. It's a pleasant city and very lively.

Hi Nils

Quoting Sultanils (Reply 19):
Very nice piece featuring this 1st class Asiana experience. I must say I’m quite amazed with the offerings and with the crew’s attitude as well.

Thanks! It truly was quite amazing. I thought the food would never stop coming!

Quoting Sultanils (Reply 19):
Yes there’s indeed something ‘retro’ about checkin in at the desk. Still many people fly so infrequently that they probably don’t have a clue that all these things are possible via ‘some other way’ as well. Still, I preer OLCI due to the fact that I NEED my seat of preference

Well, you can always to OLCI and then go to the counter to collect the boarding pass.

Quoting Sultanils (Reply 19):
Still I feel she should treat all pax equally, no matter what class they are booked on.

I think she just didn't want to do anything wrong.

Quoting Sultanils (Reply 19):
Good shot! You didn’t ask for a proper visit inside. The LH guys are usually quite OK with that.

He was nice. I didn't go in though as they were on a tight turnaround.

Quoting Sultanils (Reply 19):
Yes, she looks nice. I’d expected a 777 at FRA to be honest.

It used to be a 777. But I think they have no First Class.

Quoting Sultanils (Reply 19):
It looks nice. Isn’t the whole of ICN quite modern looking?

Very much so. It looks like something out of science fiction.

Thanks to all of you for taking the time to comment. It is much appreciated.

Cheers,
William


User currently offlineflightsimboy From Canada, joined Sep 2005, 1258 posts, RR: 4
Reply 22, posted (2 years 2 months 3 weeks 2 days 15 hours ago) and read 12891 times:
Support Airliners.net - become a First Class Member!

Quoting Knightsofmalta (Reply 21):
Can you imagine doing a flasher on a plane? Would that be unruly?

Definitely not something one would do lol, but I found it amusing you had your pjs when you went to sleep, and then you mentioned when you came back from changing, the bed and pjs were neatly put away. So you would have had to leave your pjs on your seat for them to get to it before you got back lol....I probably misunderstood, so no worries.


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6757 posts, RR: 77
Reply 23, posted (2 years 2 months 3 weeks 2 days 3 hours ago) and read 12509 times:

Hi William,

great report about this outstanding flight, Asiana's F Class product is certainly impressive. The food looks fantastic.

Quoting Knightsofmalta (Thread starter):
What a lovely day! I am mildly confident we have finally seen the last of the shitty weather and that summer may finally be about to make its grand entrée in Switzerland.

It has become even colder since your departure...at least here.

Quoting Knightsofmalta (Thread starter):
But those palm trees are starting to look seriously mangy me thinks…!

Did anyone try to copy KUL's tropical garden?

Quoting Knightsofmalta (Thread starter):
And it is quite tasty too! The only thing I do not eat, is the poached veal.

That looks excellent!

Quoting Knightsofmalta (Thread starter):
Their XL is somewhat tight...

Korean XL...after I had lost my luggage after the QF fleet grounding last year, it wasn't easy to find "real" XL shirts in Singapore.

Quoting Knightsofmalta (Thread starter):
Moreover, Asiana obviously ‘don’t do’ refills, instead I am given a new glass each time I ask for more Perrier.

Interesting.

Quoting Knightsofmalta (Thread starter):
Incheon station is rather futuristic, to say the least.

Yes, it impressed me as well.

Quoting Knightsofmalta (Thread starter):
There is now a nonstop express train that links Incheon to Seoul Station.

...an express train which doesn't go very fast IMO.


PH



Nothing's worse than flying the same reg twice!
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1814 posts, RR: 19
Reply 24, posted (2 years 2 months 3 weeks 20 hours ago) and read 11701 times:

Hi flightsimboy

Quoting flightsimboy (Reply 22):
I probably misunderstood, so no worries.

No you're quite right actually. I don't think you misunderstood but rather my fingers were typing faster than I was thinking.

Hi Planehunter

Quoting PlaneHunter (Reply 23):
great report about this outstanding flight, Asiana's F Class product is certainly impressive. The food looks fantastic.

Thanks. It was indeed a very enjoyable experience.

Quoting PlaneHunter (Reply 23):
It has become even colder since your departure...at least here.

Tell me about it! Since I've been back is has rained every single day here.

Quoting PlaneHunter (Reply 23):
Did anyone try to copy KUL's tropical garden?

Well, I mean the humidity in the Basel area is often nearly as bad as in Malaysia, just not so hot!

Quoting PlaneHunter (Reply 23):
Korean XL...after I had lost my luggage after the QF fleet grounding last year, it wasn't easy to find "real" XL shirts in Singapore.

I can imagine. Usually when I go abroad I'm rather careless with my packing, because I know that if I forget some clothing item, I can still buy it when I arrive. But to Asia I always make sure, because it really is hard.

Quoting PlaneHunter (Reply 23):
...an express train which doesn't go very fast IMO.

Well, it wasn't exactly the Narita express, but it was okay and, above all, it did not stop anywhere on the way.

Thanks for your comments gents, it's much appreciated.

Cheers,
William


25 Knightsofmalta : Hi Eastern747 I'm sorry I missed your post. It did not mean to be rude. 037 is a US Airways stocked ticket. US regularly have this scheme whereby you
26 Post contains images LH4116 : Hi William, another great report! Your Korea&Japan series is surely keeping me busy on this sunday afternoon Very good service from LX it seems, t
27 Knightsofmalta : Hi Jonas Thank you! Well, for all good intent they are not employees of LX's but of Swissport. I don't really think it's up to Swiss or Swissport real
28 MSS658 : Hi Thanks for sharing! It was a great read. OZ seems to have great product. The colors do not look bad IMO Funny to see LH has a C-section on the CRJ
29 Knightsofmalta : Hi Marc Thanks, my pleasure. Well, they're not too bad. But I think this is one of those rare occasions where the hardware actually looks better in an
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