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Air Nippon - ANA Economy Class, Fukuoka To Naha  
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1843 posts, RR: 19
Posted (2 years 6 months 2 weeks 5 days 8 hours ago) and read 10406 times:

Welcome to the third in a series of reports I wrote on a recent trip to Japan. In part one I take a Lufthansa Regional Jet from Basel to Frankfurt in Business Class and then have the pleasure of sampling Asiana’s excellent First Class service from Frankfurt to Seoul. You can read that report here: Asiana First Class: Via Frankfurt To Seoul (by Knightsofmalta Jun 3 2012 in Trip Reports)

In part two I take a short hop across the Yellow Sea from Seoul in South Korea to Fukuoka in Japan. You can read that report here: Asiana Business Class From Seoul To Fukuoka (by Knightsofmalta Jun 3 2012 in Trip Reports)

Date: 28 May 2012
From: Fukuoka
To: Naha, Okinawa
Airline: Air Nippon for ANA
Aircraft: Boeing B 767-300
Class: Economy
Seat: 22H, aisle


GETTING TO THE AIRPORT

I spend the day exploring Fukuoka, a lively and vibrant city. It may not be as cool as Tokyo, but it certainly has its own charm. Most of all, its people are really friendly and many of them go out of their way to make a foreigner feel welcome. At around 16h00 I decide it is time to head for the airport. I still have loads of time to kill until my 18h30 departure. But I am simply too exhausted from all the walking to do anything else. It is a ten minutes walk to Hakata Station, from where I catch the Metro line number 1 for the two stops to the airport. With a journey time of only five minutes, this must really be the airport closest to any city I have ever visited.

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AT THE AIRPORT

Check-in at one of the self-service devices is out of the question for me, as I have none of the information required to avail myself of the service. So I head over to a check-in counter, where a friendly check-in agent welcomes me. She takes my passport and starts hammering away at the keyboard like something I have never seen. After about five minutes of typing, she asks to see my e-ticket number, types some more and eventually informs me that I have 22H, an aisle seat on the right-hand row of two. She then proceeds to print my first boarding card for this flight. This one is green.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20IV/P1040389.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20IV/P1040390.jpg

From there I head one floor up to security. You pick up a basket and place all your belongings into that. Before you put your things on the conveyor belt, you must scan your boarding pass. Subsequently the machine prints a second boarding card. This one is white and printed on flimsy cashier receipt type paper.

THE LOUNGE EXPERIENCE

Yes, indeed there is a domestic ANA lounge here. It is surprisingly large and beautifully finished in what I would refer to as Japanese minimalist design. It is very nice. Food options are limited to packets of Japanese crackers, and the drinks selection is limited. But is serves its purpose and the sofas are comfy enough for me to spend the time until boarding lounging about and catching up on the latest trip reports on airliners.net.

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This here was vile and tasted of spinach.

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On my way to the gate.

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DEPARTURE

Boarding is somewhat cumbersome, to say the least. What ever happened to Japanese high-tech and efficiency? There are four attendants staffing the counter. Four does seem like a bit of an overkill, and to be honest, I do not think they are quite sure what they are all supposed to be doing there either. One girl is making the announcements, to which all of them bow, while another shows us how to put the boarding pass on the scanner using an oversized cardboard model of the scanner and a huge plastic boarding pass. To watch her one might easily think she is playing to an audience of kindergarten kiddies. Another one wheels a sign to the front of the gate and flips it from ‘service’ to ‘pre-boarding’, to ‘premium boarding’ before eventually an announcement is made that general boarding has started and the corresponding sign has been flipped to ‘general boarding’. As I pass the gate and scan my green boarding card, a third one is issued, this time a pink one, which is subsequently handed to me by one of the four gate attendants. What on earth is the point of having self-service boarding anyway, and what with the three boarding passes in different shapes and sizes?

Like everything in Japan, boarding a plane is an orderly affair. At the entry door to the plane, there is another ANA employee, this time one of the James-Bond-You-Only-Live-Twice-With-A-Crash-Helmet-On variety, holding a sign up that explains which seat numbers are on which aisle.

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20IV/P1040406.jpg

THE CABIN

The cabin looks well maintained. Only the old angular overhead bins betray the real age of the aircraft. The distribution of the passengers in the cabin is strange. The forward Economy Class cabin is packed. The rear Economy Class cabin though, is only full in the front part. Towards the back there are much less passengers and there are quite a few rows in between the two aisles that are totally empty.

As soon as the fasten seat belt sign is turned off after take-off, I walk towards the back of the plane, originally with the intention of going to the loo. That is when I spot 36A, a window on the left side of the aircraft and above all, behind the wing. So I quickly return to my seat, grab my belongings and change seats. Brilliant, total bliss in fact!

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THE SERVICE

There is not really very much to say about this flight in terms of service. The crew seem pleasant enough and take their job, especially the safety bit, very seriously. No more, no less.

THE MEAL

Catering on this flight consists of drinks only. Luckily I bought myself a couple of sandwiches on my way to the gate. There is also a menu with buy on board items. But when the cabin attendant reaches my row, it turns out there is no food for purchase at all in Economy Class but at least the drinks are for free. I am not quite sure what to make of that, but thanks for the free apple juice anyway. The sandwiches are very tasty, thanks very much.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20IV/P1040427.jpg

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ARRIVAL

The views outside are lovely.

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Unfortunately it gets dark very early down south. By the time we are approaching Naha it is nearly 20h00 and pitch dark. Further more, the crew do not dim the lights for arrival, despite the darkness outside, making photos perfectly impossible.

There are these containers in the arrivals hall for you to dump your baggage tags.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/FUKUOKA%20IV/P1040439.jpg

GETTING IN TO TOWN

Well, strictly speaking I am not going into town. I am heading for Manza Beach, about one hour’s drive away from the airport. During the low seasons, now, the last bus leaves Naha airport for Manza at 15h00, long before my flight had even left Fukuoka. So I have no other choice but to pay the EUR70 for a taxi.

This concludes this report. I like the ANA brand and I like the Japanese way of doing things. On this occasion however, I have to say I was somewhat taken aback by how complicated and cumbersome flying domestic in Japan is. Three boarding passes is simply pointless, as is having a pro forma automated boarding process if you have to show your boarding pass and passport to an attendant again anyway.

Next up will be the trip in Asiana Business Class from Naha back to Incheon and then the return trip to Europe.

22 replies: All unread, jump to last
 
User currently offlineKochikaze From Palau, joined Apr 2012, 33 posts, RR: 0
Reply 1, posted (2 years 6 months 2 weeks 5 days 6 hours ago) and read 10114 times:

Hello Knightsofmalta,

Thank you for sharing nice trip report.

Quoting Knightsofmalta (Thread starter):
Three boarding passes is simply pointless

Since 2006, ANA changed their boarding process for domestic flight.
Their FFP card and most of japanese mobile phone can use instead of paper boarding pass.
Without IC card or mobile phone, maybe boarding process is bit complicated. It is little disappointing.

Looking forward to the next report. Thank you for posting.

Kochi


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1843 posts, RR: 19
Reply 2, posted (2 years 6 months 2 weeks 5 days 2 hours ago) and read 9488 times:

Hello Kochikaze

Quoting Kochikaze (Reply 1):
Thank you for sharing nice trip report.

My pleasure. I'm glad you liked it.

Quoting Kochikaze (Reply 1):
Since 2006, ANA changed their boarding process for domestic flight.
Their FFP card and most of japanese mobile phone can use instead of paper boarding pass.

Well that explains a few things. I think SAS allow you to use the FFP card to store the boarding pass as well.

Quoting Kochikaze (Reply 1):
Without IC card or mobile phone, maybe boarding process is bit complicated. It is little disappointing.

It was no big deal. It was just unusual because otherwise I'm always impressed in Japan by how efficient everything is.

Quoting Kochikaze (Reply 1):
Thank you for posting.

Thanks for taking the time to comment, Kochikaze!

Cheers,
William


User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8588 posts, RR: 54
Reply 3, posted (2 years 6 months 2 weeks 5 days 2 hours ago) and read 9474 times:
Support Airliners.net - become a First Class Member!

Hi William,

Nice report and pictures, thanks for sharing.

Always nice to read Japanese domestic TR's, brings back memories of mine a few years back, IIRC my boarding process was pretty much identical to my own experiences with NH.

Cheers

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1843 posts, RR: 19
Reply 4, posted (2 years 6 months 2 weeks 4 days 5 hours ago) and read 8533 times:

Hi Mark

Quoting ba319-131 (Reply 3):
Nice report and pictures, thanks for sharing.

Thank you! My pleasure.

Quoting ba319-131 (Reply 3):
Always nice to read Japanese domestic TR's, brings back memories of mine a few years back, IIRC my boarding process was pretty much identical to my own experiences with NH.

Yeah, I like flying domestic in Japan. I'll be there again in December and will try out JAL's domestic Business Class then. I'm looking forward to that.

Thanks for taking the time to comment.

Cheers,
William


User currently offlinedeltamartin From Sweden, joined Dec 2010, 1061 posts, RR: 7
Reply 5, posted (2 years 6 months 2 weeks 4 days 3 hours ago) and read 8411 times:

Hello William!

Nice report again, seems you had quite a nice flight with ANA. The cabin of that 767 sure looks spotless.
How weird though with that 3-boarding-passes-ordeal.

Quoting Knightsofmalta (Thread starter):
This here was vile and tasted of spinach.

Seems rather weird for sure!

Quoting Knightsofmalta (Thread starter):
On my way to the gate.

Nice pictures, I really like the ANA livery!

Martin


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1843 posts, RR: 19
Reply 6, posted (2 years 6 months 2 weeks 3 days 18 hours ago) and read 8143 times:

Hi Martin

Quoting deltamartin (Reply 5):
Nice report again,

Thank you!

Quoting deltamartin (Reply 5):
The cabin of that 767 sure looks spotless.

It definitely was. It wasn't just clean, it was also well taken care of.

Quoting deltamartin (Reply 5):
How weird though with that 3-boarding-passes-ordeal.

Well, as Kochikaze explains a few post further up, it probably did have to do with the fact that it was not an ANA PNR.

Quoting deltamartin (Reply 5):
Nice pictures, I really like the ANA livery!

So do I, in fact I just think the whole brand is really cool and very stylish.

Thanks for taking the time to comment Martin.

Cheers,
William


User currently offlineadamspotter From Netherlands, joined Feb 2011, 1177 posts, RR: 12
Reply 7, posted (2 years 6 months 2 weeks 3 days 4 hours ago) and read 7786 times:
Support Airliners.net - become a First Class Member!

Hi William,
Another nice report as usual, thanks for sharing once again!

Quoting Knightsofmalta (Thread starter):
This here was vile and tasted of spinach.

That doesn't sound/look all to tasty for my liking

Quoting Knightsofmalta (Thread starter):
my first boarding card for this flight. This one is green.
Quoting Knightsofmalta (Thread starter):
a second boarding card. This one is white
Quoting Knightsofmalta (Thread starter):
a third one is issued, this time a pink one

hmm quite strange/abnormal to be given 3 of them

cheers,
Brendan // adamspotter


User currently offlinelukeyboy95 From United Kingdom, joined Apr 2008, 1130 posts, RR: 32
Reply 8, posted (2 years 6 months 2 weeks 3 days 3 hours ago) and read 7731 times:

Hi William,

I'm a sucker for economy reports, so I will comment on this first before I even go near your already-established epic upper class ventures.

A nice account of domestic Japanese flying...

Quoting Knightsofmalta (Thread starter):
where I catch the Metro line number 1 for the two stops to the airport

ooooh, I do like a central airport! It makes life so much easier... Out here in Saudi the airports are absolutely ridiculous distances from the cities, and there is rarely public transport out to them to boot...

Quoting Knightsofmalta (Thread starter):
Boarding is somewhat cumbersome, to say the least. What ever happened to Japanese high-tech and efficiency? There are four attendants staffing the counter.

It's just an excuse to employ more people isn't it. I always remember the pic of about 40 cleaners boarding a 737 in Japan.

Quoting Knightsofmalta (Thread starter):
I am not quite sure what to make of that, but thanks for the free apple juice anyway.

I make disappointment out of it... really. Apple Juice? A good thing you preempted that and bought the classic sarnies along.

Thanks again,

Luke



Breaking down the stereotypes - one by one
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1843 posts, RR: 19
Reply 9, posted (2 years 6 months 2 weeks 3 days 3 hours ago) and read 7723 times:

Hi Brendan

Quoting adamspotter (Reply 7):
Another nice report as usual, thanks for sharing once again!

Thanks, my pleasure.

Quoting adamspotter (Reply 7):
That doesn't sound/look all to tasty for my liking

I think more than anything I was fascinated by it because it was so bizarre.

Quoting adamspotter (Reply 7):
hmm quite strange/abnormal to be given 3 of them

Perhaps one of them is meant as a souvenir. I certainly kept all three of them.

Hi Luke

How's the planning for the trip to PNG coming along?

Quoting lukeyboy95 (Reply 8):
I'm a sucker for economy reports, so I will comment on this first before I even go near your already-established epic upper class ventures.

Cool, I rather like the way you phrased that!

Quoting lukeyboy95 (Reply 8):
ooooh, I do like a central airport! It makes life so much easier... Out here in Saudi the airports are absolutely ridiculous distances from the cities, and there is rarely public transport out to them to boot...

I hope you don't mind me asking, but what on earth are you doing in Saudi now?

Quoting lukeyboy95 (Reply 8):
It's just an excuse to employ more people isn't it. I always remember the pic of about 40 cleaners boarding a 737 in Japan.

Well at least that way you're certainly not likely to tread on a chewing gum, as has happened to me a number of times on Easyjet.

Quoting lukeyboy95 (Reply 8):
I make disappointment out of it... really. Apple Juice? A good thing you preempted that and bought the classic sarnies along.

Excellent. FlyingFinn and I recently had a bit of a to and fro about the term sarnie. He said he thought that referred to a specific type of sandwich. Am I right in presuming that you used the term for sandwiches in general?

Thanks for taking the time to comment gents!

Cheers,
William


User currently offlineSultanils From Belgium, joined Mar 2010, 1788 posts, RR: 30
Reply 10, posted (2 years 6 months 2 weeks 2 days 7 hours ago) and read 7432 times:

Good day once more William!

For sure a nice read again. And a nice flight as well: a ride on a classic B767-300. The cabin looks quite nice with the lightly coloures seats and blue headrest covers. And that massive TV screen on the bulkhead, just lovely! The whole checkin and boarding procedure seems very strange indeed. Don’t really know what the purpose of that all is really...Btw have you seen the ground crew waving away your plane?

Quoting Knightsofmalta (Thread starter):
But I am simply too exhausted from all the walking to do anything else.

Yeah - city hopping can be quite exhausting, I know. It wasn’t because of you wearing your red Asiana slippers 

Quoting Knightsofmalta (Thread starter):
With a journey time of only five minutes, this must really be the airport closest to any city I have ever visited.

That short? Sounds like the THF of Fukuoka then   Is it actually a large airport?

Quoting Knightsofmalta (Thread starter):
22H, an aisle seat on the right-hand row of two.

An aisle seat again? Maybe your Japanese was not so good to explain the checkin agent that you liked a window seat  

Quoting Knightsofmalta (Thread starter):
This here was vile and tasted of spinach.

That looks like quite a radioactive substance to me. Good you didn’t eat/drink that.

Quoting Knightsofmalta (Thread starter):
What on earth is the point of having self-service boarding anyway, and what with the three boarding passes in different shapes and sizes?

I’m wondering the same thing. Maybe one of our Japanese members can enlighten us on the purpose of the whole?

Quoting Knightsofmalta (Thread starter):
So I have no other choice but to pay the EUR70 for a taxi.

Ouch!

Sultanils



In thrust we trust.
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6938 posts, RR: 77
Reply 11, posted (2 years 6 months 2 weeks 1 day 14 hours ago) and read 7136 times:

Hi William,

another nice report about your latest journey! I'm a bit surprised about the NH boarding process. It was so easy and efficient when I took some domestic flights back in 2007. Btw - I flew NH's 763 on the HND-UKB sector and JTA's 734 on the OKA-FUK sector.

Quoting Knightsofmalta (Thread starter):
This here was vile and tasted of spinach.

Strange stuff - but that's Japan!  

Quoting Knightsofmalta (Thread starter):
Catering on this flight consists of drinks only. Luckily I bought myself a couple of sandwiches on my way to the gate. There is also a menu with buy on board items. But when the cabin attendant reaches my row, it turns out there is no food for purchase at all in Economy Class but at least the drinks are for free. I am not quite sure what to make of that, but thanks for the free apple juice anyway.

It seems you don't get food in Y Class on any domestic sector.

Quoting Knightsofmalta (Thread starter):
Unfortunately it gets dark very early down south. By the time we are approaching Naha it is nearly 20h00 and pitch dark. Further more, the crew do not dim the lights for arrival, despite the darkness outside, making photos perfectly impossible.

That's too bad. The approach to Naha is very nice.


If you want to compare:

Oddities & Okinawa: JTA 734 & JAL 744D(Domestic) (by PlaneHunter Dec 3 2007 in Trip Reports)
Rocketing To Tokyo: FUK-HND On JAL (ex-JAS) 777 (by PlaneHunter Dec 15 2007 in Trip Reports)
Kobe For 1 Hour: 767-Quickie On ANA & Skymark (by PlaneHunter Dec 31 2007 in Trip Reports)
The 524-Seat Twin-jet: HND-ITM On ANA 777-300 (by PlaneHunter Jan 21 2008 in Trip Reports)


PH



Nothing's worse than flying the same reg twice!
User currently offlineORDnHKG From United States of America, joined Jul 2009, 191 posts, RR: 0
Reply 12, posted (2 years 6 months 2 weeks 1 day 11 hours ago) and read 7082 times:

Quoting Knightsofmalta (Thread starter):
THE MEAL

Catering on this flight consists of drinks only. Luckily I bought myself a couple of sandwiches on my way to the gate. There is also a menu with buy on board items. But when the cabin attendant reaches my row, it turns out there is no food for purchase at all in Economy Class but at least the drinks are for free. I am not quite sure what to make of that, but thanks for the free apple juice anyway.

I think you should point out not all the drinks are free, the only free drinks are apple juice and green tea, everything else even orange juice or coffee you have to pay !

Quoting PlaneHunter (Reply 11):
It seems you don't get food in Y Class on any domestic sector.

Not only you don't get food on any domestic sector in Y, the only drinks that are free limited to apple juice and green tea !

People talk about the dismal service for US carriers in domestic flights, well US carriers at least still provide full range of non-alcoholic beverages, whereas no one even know the better overseas carrier NH would provide even less service than the US counter part.


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1843 posts, RR: 19
Reply 13, posted (2 years 6 months 2 weeks 1 day 7 hours ago) and read 6946 times:

Hi Nils

Quoting Sultanils (Reply 10):
Btw have you seen the ground crew waving away your plane?

Yes, I like that. It's such a nice gesture. The Koreans do it too, but it's much more laid back when they do it.

Quoting Sultanils (Reply 10):
It wasn’t because of you wearing your red Asiana slippers

Not a word against my red Asiana slippers. Besides, the Pope wears red shoes too.

Quoting Sultanils (Reply 10):
That short? Sounds like the THF of Fukuoka then Is it actually a large airport?

Well, I would say it's similar in size to Geneva, with a steady stream of sort-haul widebody operations arriving and departing.

Quoting Sultanils (Reply 10):
An aisle seat again? Maybe your Japanese was not so good to explain the checkin agent that you liked a window seat

It did occur to me to ask, but then I thought if I do, she'll never stop typing.

Hi Planehunter

Quoting PlaneHunter (Reply 11):
I'm a bit surprised about the NH boarding process. It was so easy and efficient when I took some domestic flights back in 2007.

So was I. I thought perhaps there was something wrong with my booking, then again if that were the case, I think she would have said so.

Quoting PlaneHunter (Reply 11):
Btw - I flew NH's 763 on the HND-UKB sector and JTA's 734 on the OKA-FUK sector.

So what's the deal with JTA. Are they the low-cost operation of JAL?

Quoting PlaneHunter (Reply 11):
If you want to compare:

Thanks, I'd checked those out before I departed. And I was mightily pissed off to find it was dark by the time I arrived. It's kind of worse if you know what you're missing!


Hi ORDnHKG

Quoting ORDnHKG (Reply 12):
I think you should point out not all the drinks are free, the only free drinks are apple juice and green tea, everything else even orange juice or coffee you have to pay !

Thanks for the clarification. The whole thing was rather confusing, I was not aware of the fact.

Quoting ORDnHKG (Reply 12):
Not only you don't get food on any domestic sector in Y, the only drinks that are free limited to apple juice and green tea !

That's brilliant, I had no idea. So if I'd ordered a Coke I would have had to pay?

Thanks for taking the time to comment to you all.

Cheers,
William


User currently offlineKochikaze From Palau, joined Apr 2012, 33 posts, RR: 0
Reply 14, posted (2 years 6 months 2 weeks 1 day 3 hours ago) and read 6845 times:

Hello William,

Thank you for your kind reply.
I saw OKA-ICN-FRA trip report. OZ offers really nice food!
Thank you for sharing.

Quoting Knightsofmalta (Reply 13):
So if I'd ordered a Coke I would have had to pay?

ANA terminated complimentary drink service in economy class for domestic flights in 2010   
Offer only cold water, apple juice and green tea (hot and Cold) for free.
Free hot coffee reintroduce from June 2012   

Contrariwise, JAL still offers complimentary non-alcoholic drink service include coke, soup etc.

For ANA's boarding process, I couldn't find clear explanation in english.
I don't know if it is useful information.
http://www.ana.co.jp/wws/japan/e/local/dom/checkin/next_step/

JAL also have similar system with ANA.
https://www.jal.co.jp/en/dom/service/touchandgo/

I hope you'll enjoy next trip in Japan in October!

Kochi


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1843 posts, RR: 19
Reply 15, posted (2 years 6 months 1 week 6 days 12 hours ago) and read 6489 times:

Hello Kochikaze

Quoting Kochikaze (Reply 14):
Thank you for sharing.

My pleasure. Thanks to you for taking the time to comment!

Quoting Kochikaze (Reply 14):
ANA terminated complimentary drink service in economy class for domestic flights in 2010
Offer only cold water, apple juice and green tea (hot and Cold) for free.
Free hot coffee reintroduce from June 2012

Thanks for the clarification. Then it was really quite a coincidence that I did not have to pay for drinks as I don't usually drink apple juice.

Quoting Kochikaze (Reply 14):
Contrariwise, JAL still offers complimentary non-alcoholic drink service include coke, soup etc.

When I go to Japan later this year I'll be trying JAL in Business Class from Sapporo to Haneda. I'm really looking forward to that one and I'm curious about the kind of service there will be. I also made sure I chose a flight operated by a B777.

Quoting Kochikaze (Reply 14):
I hope you'll enjoy next trip in Japan in October!

Thank you! I've now been to Japan 13 times and I have always enjoyed it very much. It's such an interesting and diverse country. And the people are just so helpful and polite. It makes it easy to travel, even though I don't understand a word of Japanese.

Thanks for the helpful links and the information.

Cheers,
William


User currently offlineLH4116 From Sweden, joined Aug 2007, 1715 posts, RR: 18
Reply 16, posted (2 years 6 months 1 week 5 days 9 hours ago) and read 6188 times:

Hey William, once again a nice and enjoyable report from you!

Quoting Knightsofmalta (Thread starter):
With a journey time of only five minutes, this must really be the airport closest to any city I have ever visited.

Wow talk about convenience! If only all airports were so close to the city centers, how easy life would be  
Quoting Knightsofmalta (Thread starter):
types some more and eventually informs me that I have 22H, an aisle seat on the right-hand row of two.

Hmm, I'm assuming with the fact of you being an a.netter you did not request this seat. Any chance to have a window seat requested at the counter right from the start?

Quoting Knightsofmalta (Thread starter):
What on earth is the point of having self-service boarding anyway, and what with the three boarding passes in different shapes and sizes?

Well I'm surprised they didn't hand you the 4th stub in the lounge, haha. But honestly the whole process seem very wasteful with all the papers, hence messy. Perhaps they should do like SAS did on domestic flights by letting people scan their fingerprints as BP's, or well with RFID chips soon being standard in all cellphones (especially Japan who invented it, it seems), it wouldn't surprise me if they ditched the paper once and for all, in favor for those to act as BP's.

Quoting Knightsofmalta (Thread starter):
At the entry door to the plane, there is another ANA employee, this time one of the James-Bond-You-Only-Live-Twice-With-A-Crash-Helmet-On variety, holding a sign up that explains which seat numbers are on which aisle.

Seems like they're working hard to acheive efficiency, but the again what's the point with that on domestic flights. Surely most passengers on such routes are frequent flyers.

"Wheels Up!"
//Jonas



SAS Plus is Business Class made faux!
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4277 posts, RR: 51
Reply 17, posted (2 years 6 months 1 week 5 days 6 hours ago) and read 6117 times:

Hi William,

lovely report from Japan. I've some personal connections with this country and it was good to see FUK in this report. Brought back some memories!

Quoting Knightsofmalta (Thread starter):
I spend the day exploring Fukuoka, a lively and vibrant city. It may not be as cool as Tokyo, but it certainly has its own charm. Most of all, its people are really friendly and many of them go out of their way to make a foreigner feel welcome

So true! I've only met great people in Fukuoka, very attentive and helpful. I was also impressed by their willingness to speak English with me, where I see in Tokyo quite a few people are shy to speak.

Quoting Knightsofmalta (Thread starter):
On my way to the gate.

Lovely picture!

Quoting Knightsofmalta (Thread starter):
What ever happened to Japanese high-tech and efficiency? There are four attendants staffing the counter. Four does seem like a bit of an overkill, and to be honest, I do not think they are quite sure what they are all supposed to be doing there either

Standard in Japan... too much staff for 'everything'. Not only at airports. How about a small am/pm convenience store with 4 or 5 staff "working" in the middle of the night ...

Quoting Knightsofmalta (Thread starter):
it turns out there is no food for purchase at all in Economy Class but at least the drinks are for free. I am not quite sure what to make of that, but thanks for the free apple juice anyway.

Standard NH Y-service. Drinks only. In Premium Class you get a bento-alike box style food. Not much either. Good to see the nicely prepared sandwiches you bought in advance.

btw, did you fly a non-ER 767 or was this an -ER version.

Regards
Eric



"The whole world steps aside for the man who knows where he is going"
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1843 posts, RR: 19
Reply 18, posted (2 years 6 months 1 week 5 days 4 hours ago) and read 6053 times:

Hi Jonas

Quoting LH4116 (Reply 16):
once again a nice and enjoyable report from you!

Thank you!

Quoting LH4116 (Reply 16):
Wow talk about convenience! If only all airports were so close to the city centers, how easy life would be

That would really be cool. You cold do some spotting during the lunch break!

Quoting LH4116 (Reply 16):
Hmm, I'm assuming with the fact of you being an a.netter you did not request this seat. Any chance to have a window seat requested at the counter right from the start?

Actually I had a reservation for a window seat. But somehow, the booking does not appear to have been transmitted to the ANA system. That's why it took her so long to check me in. She only found my booking once I gave her the ticket number. And she was so flustered I did not want to make things worse for the poor woman!

Quoting LH4116 (Reply 16):
Well I'm surprised they didn't hand you the 4th stub in the lounge, haha. But honestly the whole process seem very wasteful with all the papers, hence messy. Perhaps they should do like SAS did on domestic flights by letting people scan their fingerprints as BP's, or well with RFID chips soon being standard in all cellphones (especially Japan who invented it, it seems), it wouldn't surprise me if they ditched the paper once and for all, in favor for those to act as BP's.

When I still worked for Swissair, they had this nifty service for the Circle Club members. You had a chip in your membership card. If you were travelling with hand luggage only, you could head straight for immigration. There was a reader at the desk that registered your card and printed your boarding pass for you just as you passed through passport control.


Hi Eric

Quoting airbuseric (Reply 17):
lovely report from Japan. I've some personal connections with this country and it was good to see FUK in this report. Brought back some memories!

Thanks, I'm glad you liked it.

Quoting airbuseric (Reply 17):
So true! I've only met great people in Fukuoka, very attentive and helpful. I was also impressed by their willingness to speak English with me, where I see in Tokyo quite a few people are shy to speak.

Probably people are just more reserved in a big city. But I certainly like the openness of the people in Fukuoka.

Quoting airbuseric (Reply 17):
Standard NH Y-service. Drinks only. In Premium Class you get a bento-alike box style food. Not much either. Good to see the nicely prepared sandwiches you bought in advance.

I hope I'll be able to try one of those bento boxes in December. Only thing is, apparently you can only book flights on the ANA website up to three month in advance.

Jonas, Erich, thanks for commenting.

Cheers,
William


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 19, posted (2 years 6 months 5 days 13 hours ago) and read 5607 times:

Hi William

Finally had the chance to follow up the latest report.
Good writing as usual.
I found the 763 to still have a bit of a retrolook which is not bad at all.
seats remind me a bit of LH's NEK.


Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1843 posts, RR: 19
Reply 20, posted (2 years 6 months 4 days 1 hour ago) and read 5408 times:

Hi again Marc!

Quoting MSS658 (Reply 19):
Good writing as usual.

Thanks, that's very nice of you to mention!

Quoting MSS658 (Reply 19):
I found the 763 to still have a bit of a retrolook which is not bad at all.

Yeah, I think it's the overhead bin. Nowadays Boeing has these very round and curved shapes for its interior design. But some of the older 767s still have those old school angular bins.

Quoting MSS658 (Reply 19):
seats remind me a bit of LH's NEK.

They're similar. But the ANA ones were a lot more comfy and kinder on the butt.

Thanks again for commenting, Marc!

Cheers,
William


User currently offlineakhmad From Netherlands, joined Sep 2005, 2500 posts, RR: 53
Reply 21, posted (2 years 6 months 4 days ago) and read 5367 times:

Hi William,

I might not read your reports in chronological order. Nevertheless, I truly enjoyed this part of your report. Do you speak Japanese by chance? Because I would be lost in translation if I happen to visit Fukuoka just like you. Good to see that no one bother your photo-taking at the airport.

Quoting Knightsofmalta (Thread starter):
THE LOUNGE EXPERIENCE

Do you have any tarmac view from the lounge?

Quoting Knightsofmalta (Thread starter):
What on earth is the point of having self-service boarding anyway, and what with the three boarding passes in different shapes and sizes?

For your collection well if I were you.

Quoting Knightsofmalta (Thread starter):
THE CABIN

Nice seat design.


Thank you for sharing.

Best regards,
Suryo.  



Friends forever
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1843 posts, RR: 19
Reply 22, posted (2 years 6 months 3 days 1 hour ago) and read 5065 times:

Hi Suryo

Good to hear from you.

Quoting akhmad (Reply 21):
I might not read your reports in chronological order.

Nothing wrong with that!

Quoting akhmad (Reply 21):
Nevertheless, I truly enjoyed this part of your report.

Thanks, I'm glad you liked it.

Quoting akhmad (Reply 21):
Do you speak Japanese by chance?

No. I tried to learn once. But I didn't have the time. Some day though!

Quoting akhmad (Reply 21):
Because I would be lost in translation if I happen to visit Fukuoka just like you.

Actually it's really not such a problem. The Japanese are so polite and helpful, you somehow always manage to get by.

Quoting akhmad (Reply 21):
Do you have any tarmac view from the lounge?

Unfortunately no, it's in the middle of the building. So no windows at all.

Quoting akhmad (Reply 21):
Thank you for sharing.

My pleasure. Thanks for taking the time to comment, Suryo!

Cheers,
William


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