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Gone SCOOTing: Barry's Maiden Flight To SYD!  
User currently offlinemoosecamel88 From Singapore, joined May 2011, 46 posts, RR: 1
Posted (2 years 1 month 1 week 3 days 16 hours ago) and read 21752 times:

Hello everyone!

Welcome to my 10th TR.

My Scoot Experience


Background

In May 2011, Singapore Airlines made an announcement that they will be introducing a new low-cost airline, “Scoot”, which will operate medium to long-haul flights from SIN on B772. Scoot currently flies to SYD and OOL. It will soon start flights to BKK (5th July), TSN (23rd August), TPE and NRT (October).

Scoot currently has 2 planes - Goin' Scootin' (which was flown for the inaugural flight to SYD) and Barry. It was great to know that I was going to be on Barry's first flight to SYD.

There are 2 classes in Scoot’s cabin – ScootBiz and Economy. Passengers flying in Economy can choose between 3 types of seats: blue Standard Seats, yellow Super Seats and yellow S-T-R-E-T-C-H Seats. These seats differ in seat pitch and are located at various sections of the Economy cabin. On top of that, passengers are also given the option of “Fly”, “FlyBag” or ‘FlyBagEat”.

Booking was made on Scoot’s website: http://www.flyscoot.com/index.php/en/. Fortunately, I did not experience any difficulty unlike others who made their frustrations known on Scoot’s facebook page. Similar to most budget airlines, I had to pay extra when I choose my seat. Besides that, there was an additional SGD8 credit card charge.  In total, I paid SGD260 per person (USD203/EUR162) for a return ticket to SYD, all tax included! What a steal! (as compared to QF: SGD1000 or SQ: SGD1500!)

Introduction

We arrived at the airport at 2100 and had a heavy dinner as we intended not to purchase any food onboard. After filling our stomach, we headed for the check-in counters. It was only 2245 but the counters were already open and the ground staff were attending to the first few passengers who were in the queue. As soon as we joined the line, we were approached by one of Scoot’s staff who politely asked for our passports. She wanted to check if we had gotten our Australian visa done. That took less than 5 minutes. We were then directed to one of the check-in counters where we had our cabin bags tagged and were issued our boarding passes.


SIN T2.



TZ2.



Check in at Row 10.



Visa check at one of the counters.



FlyBag.



Boarding pass.



Cabin bag tag.



Cabin bag tag.


We bade farewell to our parents as they rushed to the MRT station to take the last train back home. Passing through immigration was quick and efficient and very soon. No doubt about that since we're in SIN.  

I love walking through SIN.



One of the many free leg massage machine at throughout the terminal.



We will be departing from Gate E5.



TZ2 codeshares with SQ7712.



Hello there Barry!  


While waiting patiently to board the plane, an announcement was made at 0155 informing passengers of a slight delay. Another announcement was made at 0210 informing us of a further delay due to cabin preparation. The new ETD was set at 0245. I was dreading the possibility of a long delay but was thankful when boarding commenced at 0230. Unfortunately, the staff did not ensure that passengers boarded in the following sequence: ScootBiz, Rows 51-65, Rows 21-65.

Since it is the school holidays now, there were lots of families on the flight. Lots of young kids who are full of energy at 1am!!

While waiting to board the plane.



Minor Jam at the aerobridge.


In flight


Flight: TZ 2
Registration: 9V-OTA (Barry)
Route: SIN-SYD
ETD: 0210 (Delayed)
ETA: 1140

"Hello Sir! Welcome onboard!"

My first impression of the cabin was positive. I had seen pictures of the new seats in Economy and frankly, they seemed ugly in photos. However, they seemed alright to me when i saw them first-hand. the 3-4-3 seating configuration may seem a little cramp to some but I wouldn't complain much considering the amount I paid to get me to SYD. The seat was a little to hard for my liking but it was still bearable.  

Seats at the back of the plane.



Legroom was fine.



Thunderstorm in Singapore 


There was a family of 7 who decided to play musical chairs as the kids wanted to sit together. A cabin crew kept requesting to them to refrain from changing their seats in order to account for the number of passengers but they were quite stubborn to heed his request. Besides that, there were a number of newbie flyers who kept pressing the call button 'unintentionally'. One of the crew even informed those passengers that he would charge them SGD10 if they pressed the call button 'on purpose'. haha!

Hot towels. Amenity kits. Who really needs them? I can do away with that in exchange for something more awesome - an actual safety demonstration by the crew on a wide-body airplane!


Safety demonstration.


We hit turbulence as soon as we started climbing to cruising altitude. Turbulence was really bad to the extend that the seatbelt sign was switched on for more than an hour after we left SIN. I still find it amazing how some people can sleep through turbulence!

The cabin crew sprang into action to conduct buy on board sales of meals. By then, I was dozing off to dreamland......


My brother woke me up so that I could snap this beautiful picture of the sunrise.



Just perfect!



The reason why I love flying.


I did mentioned earlier on that we planned not to purchase food. But we did otherwise!


Nasi Biryani - tasty with generous pieces of chicken.



Beef lasagne - Would be more perfect if it there were more cheese in it.



Each seat pocket had the safety card. Where are the magazine and other materials?



Prior to landing in SYD.



Feels great to see SQ.



A last look at the cabin.



Barry's definitely in SYD.



Barry beautiful.



One last look at Barry.


As I will not be writing a report on the return journey to SIN, please allow me to share a couple of pictures of the flight back home.  

A complete set of stuff from the seat pocket.



The menu.



Hot options for SGD10.



Scootacatalogue.



ipad 2 were rented out at SGD22 for those who want some inflight entertainment.



Scoot magazine.



Routes.



SGD7 Snackbox for my sister.



The content of the snackbox.



Pricy cold sandwich at SGD8.



Fruit cup for SGD3.



Stunning view from above.


Sydney

















Conclusion: Will I fly Scoot again? Definitely, IF the price is right! Flying Scoot is great for people who want to get from point A to point B without wanting to pay for things that you don't actually need when you fly!   I wish Scoot all the best and hope that they'll fly to more exciting and exotic destinations in the future!

END


[Edited 2012-06-13 07:20:48]

[Edited 2012-06-13 07:49:20]

34 replies: All unread, showing first 25:
 
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3202 posts, RR: 12
Reply 1, posted (2 years 1 month 1 week 3 days 16 hours ago) and read 21607 times:

Great report - lucky that you got such cheap flights on the inagural flight. Were there ay celebrations before the flight? The flight looked ok...a bit bare bones, but it is "no frills". I'm surprised to see the flight codeshared with SQ!

Quoting moosecamel88 (Thread starter):
The reason why I love flying.

Great photo!



http://my.flightmemory.com/shefgab Upcoming flights: LHR-GVA-LHR-TXL-LHR-VE-PRN,SPU-OSL-LHR, LGW-DXB-BKK-DXB-LHR
User currently offlineCrimsonNL From Netherlands, joined Dec 2007, 1844 posts, RR: 42
Reply 2, posted (2 years 1 month 1 week 3 days 16 hours ago) and read 21414 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Hi Mc88, thanks for sharing! Great to see some impressions on this new airline. It looks pretty decent for the insanely low price you payed for it.

Rgds,

Martijn



Fly DC-Jets!
User currently offlineCXB77L From Australia, joined Feb 2009, 2596 posts, RR: 5
Reply 3, posted (2 years 1 month 1 week 3 days 16 hours ago) and read 21339 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Thank you for being the first to report on Scoot! I had been waiting for such a report for a while, and it's great to see that Scoot is everything I expected it to be - fun, vibrant and cheap. Normally, I dislike LCCs, but Scoot is an exception. I would love to fly Scoot if I have the chance.


Boeing 777 fanboy
User currently offline9V-SVC From Singapore, joined Oct 2001, 1797 posts, RR: 10
Reply 4, posted (2 years 1 month 1 week 3 days 16 hours ago) and read 21269 times:

Great report!  


Just wondering, there was a delay to your flight right? Do you mind if you let us know the actual events of it and did the crew handled it well?


Cheers
Charles



Airliners is the wings of my life.
User currently offlineAF351 From , joined Dec 1969, posts, RR:
Reply 5, posted (2 years 1 month 1 week 3 days 15 hours ago) and read 20994 times:

Hi moosecamel88! Nice photos! Great narration!

Quoting moosecamel88 (Thread starter):
I did mentioned earlier on that we planned not to purchase food.

You had to pay for your food? On a 12 hr flight??? Ay-yi-yi.  
Quoting moosecamel88 (Thread starter):
Stunning view from above.

Agreed.

Quoting moosecamel88 (Thread starter):
Will I fly Scoot again? Definitely, IF the price is right!

Call me crazy, but I wouldn't, considering all the "frills" you have to pay for.

Thanks for another one of your great reports!


User currently offlineflightsimboy From Canada, joined Sep 2005, 1230 posts, RR: 5
Reply 6, posted (2 years 1 month 1 week 3 days 14 hours ago) and read 20753 times:
Support Airliners.net - become a First Class Member!

Mustafa, how nice to see the very first trip report on Scoot. Thanks a lot for sharing.

Quoting moosecamel88 (Thread starter):
In total, I paid SGD260 per person (USD203/EUR162) for a return ticket to SYD, all tax included! What a steal!

That is a steal!! Are these fares to remain or would they change. USD 203 for SIN-SYD-SIN incredible.

Quoting moosecamel88 (Thread starter):
Besides that, there was an additional SGD8 credit card charge.
Quoting moosecamel88 (Thread starter):
Hot options for SGD10.

It still does not hike up the price too much with these additions.

Quoting moosecamel88 (Thread starter):
My first impression of the cabin was positive. I had seen pictures of the new seats in Economy and frankly, they seemed ugly in photos

Seem a lot better than MH' or even TG's multicoloured seats

Quoting moosecamel88 (Thread starter):
The reason why I love flying.
Quoting moosecamel88 (Thread starter):
Stunning view from above.

Gorgeous pics!!

Quoting moosecamel88 (Thread starter):
One last look at Barry.

Barry does not look very scary in real life lol

Quoting moosecamel88 (Thread starter):
Conclusion: Will I fly Scoot again? Definitely, IF the price is right!
Quoting AF351 (Reply 5):
Call me crazy, but I wouldn't, considering all the "frills" you have to pay for.
Quoting AF351 (Reply 5):
You had to pay for your food? On a 12 hr flight??? Ay-yi-yi.

I don't think any Canadian carrier would offer you a fare of that amount , for a flight duration of that length. USD 203 won't even get you to Montreal from Toronto!! Besides Singapore to Sydney is not 12 hours, it's just seven hours and more. And the portions on Scoot definitely look a lot more than AC's purchase on board options. So if I had a choice to fly Scoot, I'd fly them all the time  


User currently offlineozzietukker From Netherlands, joined May 2007, 61 posts, RR: 0
Reply 7, posted (2 years 1 month 1 week 3 days 12 hours ago) and read 19981 times:

Interesting report.

I myself am all for the budget airlines, and I am booked on an Air Asia X flight from Kuala Lumpur to Sydney for a similar price as you paid. Who does need entertainment if you have window seat and those stunning views?

Scoot does look nice, and departing from Singapore is a big plus compared to KLIA LCC terminal, I hope the competition on the Australian routes does not kill the low cost model though, as they need to make a bit of money with passengers who gonna pai a bit more then SGD 260....


User currently offlineLondonCity From United Kingdom, joined Nov 2008, 1456 posts, RR: 0
Reply 8, posted (2 years 1 month 1 week 3 days 8 hours ago) and read 19319 times:

Quoting flightsimboy (Reply 6):
I don't think any Canadian carrier would offer you a fare of that amount , for a flight duration of that length

I'm not so sure. Check the transtlantic fares ex-YYZ or YUL to LHR and you'll see that the actual fare element is quite low because the bulk of the ticket cost is accounted for by airport taxes, fuel surcharges etc.


User currently offlinesignol From United Kingdom, joined Oct 2007, 2992 posts, RR: 8
Reply 9, posted (2 years 1 month 1 week 3 days 8 hours ago) and read 19256 times:

Hi Moosecamel88,

nice report! Looks like you had a good flight, at a great price! Nice to see some destination photos too.

Quoting moosecamel88 (Thread starter):
blue Standard Seats, yellow Super Seats and yellow S-T-R-E-T-C-H Seats

What is the difference between the two yellow ones?

Quoting moosecamel88 (Thread starter):
On top of that, passengers are also given the option of “Fly”, “FlyBag” or ‘FlyBagEat”.

Can you buy FlyEat? without the bag?

Thanks

signol



Flights booked: none :(
User currently offlineflightsimboy From Canada, joined Sep 2005, 1230 posts, RR: 5
Reply 10, posted (2 years 1 month 1 week 3 days 8 hours ago) and read 19175 times:
Support Airliners.net - become a First Class Member!

Quoting LondonCity (Reply 8):
I'm not so sure. Check the transtlantic fares ex-YYZ or YUL to LHR and you'll see that the actual fare element is quite low because the bulk of the ticket cost is accounted for by airport taxes, fuel surcharges etc.

Well you can't fly without the taxes can you  . Even on a Aeroplan free ticket, the taxes make the cost go sky high. For example on a reward ticket on Aeroplan from YYZ to LHR the taxes and surcharges come to CAD 464.26. And YYZ to YUL again on reward travel, with paying only the taxes is CAD 168.02. So while it may be comforting to think the fare is not much on a regular ticket on AC, Scoot on the other hand promises the fare and taxes and still lower. I think that is the case with most LCCs.

However checking Scoot's website for a FlyBag option to Sydney, the fare is now around SGD 590 something. So maybe the SGD 260 was a kind of promotional fare.


User currently offlineCoal From United States of America, joined Aug 2006, 1985 posts, RR: 9
Reply 11, posted (2 years 1 month 1 week 3 days 7 hours ago) and read 19051 times:

Thanks for sharing, there were some very nice photos.

So, SQ says they want to make sure no one associates TZ with SQ (even going as far as giving TZ staff non @singaporeair.com.sg email addresses) and yet they codeshare with TZ? I don't get this at all! I would not want to be the fool who books SQ7712 and ends up on TZ!

Cheers
Coal



Nxt Flts: VA SYD-CBR-SYD | VA SYD-OOL-SYD | JQ SYD-MEL | VA MEL-CBR-SYD | DL SYD-LAX-ATL-MIA | B6 FLL-DCA-BOS | DL BOS-L
User currently offlinebyronicle6 From New Zealand, joined Oct 2011, 393 posts, RR: 0
Reply 12, posted (2 years 1 month 1 week 3 days 2 hours ago) and read 18245 times:

Thanks for the awesome report! I was looking forward to the first TR on Scoot, and you delivered agreat report!

Quoting gabrielchew (Reply 1):
I had seen pictures of the new seats in Economy and frankly, they seemed ugly in photos.

Id have to agree, I find they look very dated, and more suited to an aircraft of the 90's than 2012. But maybe i'll be like you and change my mind.

Quoting flightsimboy (Reply 10):
However checking Scoot's website for a FlyBag option to Sydney, the fare is now around SGD 590 something. So maybe the SGD 260 was a kind of promotional fare.

They wont be able to sustain $260 SGD return fares in the long run. I paid a similar price for SYD-SIN-OOL with them when they first released fares in March. I'd expect fares in the long term to be around $600-$700 return


User currently offlineThe777Man From United States of America, joined Jul 1999, 6491 posts, RR: 55
Reply 13, posted (2 years 1 month 1 week 3 days ago) and read 17925 times:

Hi Mustafa!

Thanks for the first report on Scoot! Great pictures as well.

Legroom seems great ! I also like the interior colors as well but the livery could be much better.

It seems like great value to fly Scoot since they are so much less than SQ/QF on the same route.

Looking forward to your next report!

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlineQuokkas From , joined Dec 1969, posts, RR:
Reply 14, posted (2 years 1 month 1 week 2 days 23 hours ago) and read 17777 times:

Hi Mus,

Great trip report on a new airline. Lucky that you were able to make it onto the inaugural flight to SYD for Barry.

The product looks OK for the price. Although, a quick check of the "Promos" on their web site has SYD now at AUD148 one-way, without checked bags. Still cheap compared to even discounted fares on QF/ SQ.

You managed to capture some lovely photos of the sunrise and cloud formations. Good to see that you enjoyed your trip and managed to venture into the Blue Mountains.

Thanks for sharing,

Roy / Quokka


User currently offlineDocpepz From Singapore, joined May 2001, 1969 posts, RR: 3
Reply 15, posted (2 years 1 month 1 week 2 days 23 hours ago) and read 17718 times:

Coal: They don't codeshare with SQ. SQ7712 is actually SIA Cargo's, as they buy the bellyhold space of Scoot's 772s. It is impossible to book a Scoot flight on the SQ website, and vv. You don't even find a link to Scoot on the SQ website, but you do find one to Silk Air.

User currently offlinemoosecamel88 From Singapore, joined May 2011, 46 posts, RR: 1
Reply 16, posted (2 years 1 month 1 week 2 days 21 hours ago) and read 17494 times:

Hi Gabriel,

Quoting gabrielchew (Reply 1):
lucky that you got such cheap flights on the inagural flight

It's Barry's first flight but not Scoot's inaugural one so there wasn't any celebrations.

Quoting gabrielchew (Reply 1):
The flight looked ok...a bit bare bones, but it is "no frills"

Yea, I guess you get what you pay for.

-mus-

Hello Martijn,

Thank you for dropping by.

Quoting CrimsonNL (Reply 2):
Hi Mc88, thanks for sharing! Great to see some impressions on this new airline. It looks pretty decent for the insanely low price you payed for it.

Scoot was having fare promotions so I just grabbed the opportunity.  

-mus-

Hi CXB77L,
Hope you enjoyed reading my short TR.  
Quoting CXB77L (Reply 3):
Thank you for being the first to report on Scoot! I had been waiting for such a report for a while, and it's great to see that Scoot is everything I expected it to be - fun, vibrant and cheap.

It's an honour to be the first to report on Scoot!  Btw, I'll be flying Scoot again in 2 wks time  
Quoting CXB77L (Reply 3):
Normally, I dislike LCCs, but Scoot is an exception. I would love to fly Scoot if I have the chance.

Hopefully you will  

-mus-

Hey Charles!

Quoting 9V-SVC (Reply 4):

Just wondering, there was a delay to your flight right? Do you mind if you let us know the actual events of it and did the crew handled it well?

Sure. Well, ETD as 0210 and boarding was supposed to commenced at 0125. However, an announcement of the delay was only made at 0155. Another announcement was made at 0210 bringing back the ETD to 0245. I guess most passengers didn't complain much because they probably have anticipated the possibility of a slight delay considering Scoot's inaugural flight was delayed by almost 2 hrs. Besides that, I believe that most of the passengers (Singaporeans) had no connection flights to catch as they're all headed for Sydney for the June holidays so a slight delay wouldn't affect their plans upon arrival in SYD.

-mus-

Hello AF351,

Quoting AF351 (Reply 5):
You had to pay for your food? On a 12 hr flight??? Ay-yi-yi.

It's a budget no frills airline so yes, you have to pay for the food. The price of food is included if you fly ScootBiz or choose the FlyBagEat option when you fly Economy. Oh, and a 12 hours flight will get me to Europe, not Australia.

Quoting AF351 (Reply 5):
Call me crazy, but I wouldn't, considering all the "frills" you have to pay for.

Considering that you assumed flying to Australia would take me 12 hours, paying SGD260 (CAD209) is really cheap so I don't see why you wouldn't give it a try. A meal+drink combination costs SGD17(CAD14). So that's SGD34(CAD28) for 2 meals, one for each way. Baggage fees are SGD50 (CAD40) for 15kg if you purchase it at check-in. So all that would total up to SGD394(CAD316) for a return trip to SYD. Still a lot cheaper than if you flew on any national carrier.  

-mus-

Hi flightsimboy,

Quoting flightsimboy (Reply 6):
That is a steal!! Are these fares to remain or would they change. USD 203 for SIN-SYD-SIN incredible.

Yeah! Those were promotional fares so they're pretty cheap!

Quoting flightsimboy (Reply 6):

It still does not hike up the price too much with these additions.

That's right!

Quoting flightsimboy (Reply 6):
Seem a lot better than MH' or even TG's multicoloured seats

I prefer TG's multicoloured seats to MH's. MH's to LOUD!

-mus-

Hello ozzietukker,

Quoting ozzietukker (Reply 7):
I myself am all for the budget airlines, and I am booked on an Air Asia X flight from Kuala Lumpur to Sydney for a similar price as you paid. Who does need entertainment if you have window seat and those stunning views?

That's great! Can't wait for your TR!

Quoting ozzietukker (Reply 7):
Scoot does look nice, and departing from Singapore is a big plus compared to KLIA LCC terminal,

Definitely!!

-mus-

Hey Robin/Signol,

Quoting signol (Reply 9):
nice report! Looks like you had a good flight, at a great price! Nice to see some destination photos too.

Thanks for dropping by!

Quoting signol (Reply 9):

What is the difference between the two yellow ones?

S-t-r-e-t-c-h seats are exit row seats or bulkhead seats with at least 35" of legroom while Super seats have up to 35" legroom and are located in rows 61-65 and come in pairs.

Quoting signol (Reply 9):
Can you buy FlyEat? without the bag?

There's no FlyEat option. You just have to buy the Fly option and pay for the meals.

-mus-

Hello byronicle6,

Quoting byronicle6 (Reply 12):
They wont be able to sustain $260 SGD return fares in the long run. I paid a similar price for SYD-SIN-OOL with them when they first released fares in March. I'd expect fares in the long term to be around $600-$700 return

Yes, Scoot claims to offer 40% cheaper fares than airlines flying similar routes. Better prices are obtained during special promotions.

-mus-

Hello Lars/The777Man,

Quoting The777Man (Reply 13):
Thanks for the first report on Scoot! Great pictures as well.

Thank you!   The pleasure is mine.

Quoting The777Man (Reply 13):
It seems like great value to fly Scoot since they are so much less than SQ/QF on the same route.

Definitely, it's a gd deal for students like me who are tight on budget.

-mus-

Hello Roy/Quokkas,

Quoting Quokkas (Reply 14):
Great trip report on a new airline. Lucky that you were able to make it onto the inaugural flight to SYD for Barry.

Thank you! Hope you enjoyed reading it!  
Quoting Quokkas (Reply 14):
Still cheap compared to even discounted fares on QF/ SQ.

That's true and I hope it could last that way.

Quoting Quokkas (Reply 14):
You managed to capture some lovely photos of the sunrise and cloud formations. Good to see that you enjoyed your trip and managed to venture into the Blue Mountains.

I really love the Blue Mountains. It's really stunning!

-mus-

Hi Decpepz,

Quoting Docpepz (Reply 15):
Coal: They don't codeshare with SQ. SQ7712 is actually SIA Cargo's, as they buy the bellyhold space of Scoot's 772s. It is impossible to book a Scoot flight on the SQ website, and vv. You don't even find a link to Scoot on the SQ website, but you do find one to Silk Air.

Thank you for clearing our doubts with regards to codesharing.  

-mus-


User currently offlineB738FlyUIA From Switzerland, joined Dec 2009, 546 posts, RR: 0
Reply 17, posted (2 years 1 month 1 week 2 days 21 hours ago) and read 17439 times:
Support Airliners.net - become a First Class Member!

Hi moosecamel88,

thanks for the great report on the first flight of Scoot!!! Seams really very special and the flight with the meal's included. Was on Flightradar that night TZ2 departed SIN for SYD! And for some reason that thread was deleted (created by MadameConcorde).

Inside the aircraft looks very nice and I have been on some ex-SQ 777's. Did they change the seat's then? I hope that the configuration of a 3-4-3 was not to tight!!

Very much I like the pics you took.... They really look so much special and some almost like mine I took from my 777 flight(s)!!!

Cheers from ZRH  



Next Flt: ZRH-KBP-ALA-TSE Rtn on PS/DV 29.7 - 11.8.2014
User currently offlinephotoshooter From Belgium, joined Feb 2010, 454 posts, RR: 20
Reply 18, posted (2 years 1 month 1 week 2 days 21 hours ago) and read 17393 times:
AIRLINERS.NET CREW
HEAD SUPPORT

Hello MC88

really a nice trip report you've got there! Amazing pictures, great quality as well and definitely not a bad low cost.
Too bad there arn't PTVs but with that scenery you showed us, it's not necessary at all!

Congrats with the great trip report and keep 'em coming  

Niek   



'A lie gets halfway around the world before the truth has a chance to get its pants on.' - Winston Churchill
User currently offlineLH4116 From Sweden, joined Aug 2007, 1710 posts, RR: 14
Reply 19, posted (2 years 1 month 1 week 2 days 20 hours ago) and read 17239 times:

Hi Mustafa, great report! Very interesting to finally see what Scoot has to offer, and I must say for a LCC they seemed fairly good. I find it rather interesting that SQ have chosen to set up its own LCC subsidiary, but I suppose they had some good reasons for that. Is is possible to earn KrisFlyer miles on Scoot, and also is it possible for KrisFlyer Gold and PPS to use their lounge perks, etc while flying Scoot?

Quoting moosecamel88 (Thread starter):
Passengers flying in Economy can choose between 3 types of seats: blue Standard Seats, yellow Super Seats and yellow S-T-R-E-T-C-H Seats.

That's interesting, how much do they charge extra for those seats? Also what if the flight is oversold, do they let people upgrade to those seats for free?

Quoting moosecamel88 (Thread starter):
On top of that, passengers are also given the option of “Fly”, “FlyBag” or ‘FlyBagEat”.

Any possibility to just purchase FlyEat?

Quoting moosecamel88 (Thread starter):
In total, I paid SGD260 per person (USD203/EUR162) for a return ticket to SYD, all tax included! What a steal! (as compared to QF: SGD1000 or SQ: SGD1500!)

Now that is simply a stunning price for such a long flight, although I wonder how they will make profit on those flights.

Quoting moosecamel88 (Thread starter):
One of the many free leg massage machine at throughout the terminal.

Ah that's a very good customer focus. I bet those massages could come in very handy after a long day of walking in Singapore, or a cramped 13 hour flight.  
Quoting moosecamel88 (Thread starter):
One of the crew even informed those passengers that he would charge them SGD10 if they pressed the call button 'on purpose'. haha!

Haha, that's hilarious! So they charge everyone who push the button the 10 SGD, i.e for normal calls also?

"Wheels Up!"
//Jonas



SAS Plus is Business Class made faux!
User currently offlineLondonCity From United Kingdom, joined Nov 2008, 1456 posts, RR: 0
Reply 20, posted (2 years 1 month 1 week 2 days 13 hours ago) and read 16617 times:

Quoting B738FlyUIA (Reply 17):
Inside the aircraft looks very nice and I have been on some ex-SQ 777's. Did they change the seat's then? I hope that the configuration of a 3-4-3 was not to tight!!

Yes. SQ's B777s are 9-across in Y. SQ installed 10-across Y seating for Scoot.


User currently offlineronerone From Jordan, joined Aug 2004, 1653 posts, RR: 53
Reply 21, posted (2 years 1 month 1 week 2 days 13 hours ago) and read 16516 times:

Salam Mustafa,

What an interesting report on an airline that has grabbed my attention from the very beginning. Not sure why, but i suppose their 'human' marketing on facebook was very relatable and not so 'untouchable'.

So in a week's time i shall be taking my first Scoot flight, on one of those yellow seats. So it should be interesting!

From your report, Scoot seems like a good LCC! But i am not sure what happens instead of IFE perhaps? Food looked okay, and from the menu on their website, there seems to be a decent option to choose from, albeit at a rather pricey affair.

Quoting moosecamel88 (Thread starter):
One of the crew even informed those passengers that he would charge them SGD10 if they pressed the call button 'on purpose'. haha!

Was the crew serious? Please tell me he was joking! .. Aside from that, how was the cabin crew?


Many thanks for sharing this with us, and congratulations on posting the first Scoot TR on here!


Cheers,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlinevaus77w From Australia, joined Aug 2011, 143 posts, RR: 0
Reply 22, posted (2 years 1 month 1 week 1 day 17 hours ago) and read 15544 times:

Great report! Does anyone know where they got the name Barry from? Seems an odd name for a plane, at least IMO.

BTW if you choose flybageat, is it unlimited choice of food/drinks from the menu or is there a set limit (e.g 1 main meal and drink, 1 snack etc)?


User currently offlineinitious From Singapore, joined Dec 2008, 1053 posts, RR: 15
Reply 23, posted (2 years 1 month 1 week 1 day 16 hours ago) and read 15455 times:

Greetings Mus!

Congrats on having the first ever Scoot TR on a.net (although I was initially targetting that before your TR came out!) and great job there!

Glad to see that Scoot uses the real boarding passes and not supermarket receipts! Were they very strict with the carryon baggage requirement? If I am not wrong, are the yellow seats representing the "super" and "stretch" seats or are they just a colour scheme seeing that the yellow seats stretches all the way back to the last row in the cabin? However, I noticed that you having a normal window seat, had a blue colour seat too.

Food portions on Scoot looks kinda small, but I guess should be enough for a nice supper!

Looking forward to my flight with Scoot already, and hopefully the 2nd Scoot TR on a.net!

Regards,
Daniel



One way I will fly around the world!
User currently offlinemoosecamel88 From Singapore, joined May 2011, 46 posts, RR: 1
Reply 24, posted (2 years 1 month 1 week 22 hours ago) and read 14752 times:

Hello B738FlyUIA,

Quoting B738FlyUIA (Reply 17):
thanks for the great report on the first flight of Scoot!!!

It's my pleasure coming up with the first ever TR for Scoot. It's not the best TR around but I hope it's good enough to get fellow a.netters interested in Scoot.  
Quoting B738FlyUIA (Reply 17):
Seams really very special and the flight with the meal's included.

Scoot started flying on 4th June and I flew on the 9th so that makes my one of the first few thousand people to fly it!   As for my case, I bought the 'Fly' option so meals were not provided for free. I bought them for SGD10.

Quoting B738FlyUIA (Reply 17):
Inside the aircraft looks very nice and I have been on some ex-SQ 777's. Did they change the seat's then? I hope that the configuration of a 3-4-3 was not to tight!!

Yes, the seats are new and it was surprisingly alright.

Quoting B738FlyUIA (Reply 17):
Very much I like the pics you took.... They really look so much special and some almost like mine I took from my 777 flight(s)!!!

Thank you, glad you liked them! 

-mus-

Hi Niek/photoshooter,

Quoting photoshooter (Reply 18):
really a nice trip report you've got there! Amazing pictures, great quality as well and definitely not a bad low cost.
Too bad there arn't PTVs but with that scenery you showed us, it's not necessary at all!

Thank you for your kind words. I'm happy you liked them!  
Quoting photoshooter (Reply 18):
Congrats with the great trip report and keep 'em coming

I'll be heading downunder again on Scoot on the 26th so I'll do another (shorter) writeup. The main focus of my next TR would be on QF A332. So stay tuned!

-mus-

Hej Jonas/LH4116!

Quoting LH4116 (Reply 19):
Hi Mustafa, great report! Very interesting to finally see what Scoot has to offer, and I must say for a LCC they seemed fairly good. I find it rather interesting that SQ have chosen to set up its own LCC subsidiary, but I suppose they had some good reasons for that. Is is possible to earn KrisFlyer miles on Scoot, and also is it possible for KrisFlyer Gold and PPS to use their lounge perks, etc while flying Scoot?

If you're not fussy about stuff, scoot's product is pretty decent IMO. It isn't possible to earn any KF miles and I dont think there'll be any talks abt that between SQ and TZ. So unfortunately, you won't be able to use their lounges while flying TZ.

Quoting LH4116 (Reply 19):
That's interesting, how much do they charge extra for those seats? Also what if the flight is oversold, do they let people upgrade to those seats for free?

Super seats cost SGD 30 while S-T-R-E-T-C-H seats cost SGD99. Blue standard seats are for SGD5. If by upgrade you mean having to 'fight' with other passengers for those seats, then yes. The super seats at the rear of the plane weren't occupied during my flight back to SIN. So as soon as boarding was completed, ppl started occupying them. Cabin crew was fine with it as they didn't say anything. Infact, they even reserved one couple seat for a couple and their toddler so that the family could have a little more space to themselves.

Quoting LH4116 (Reply 19):
Any possibility to just purchase FlyEat?

Unfortunately no but so you have to purchase your food if you purchase the 'Fly' option.

Quoting LH4116 (Reply 19):
Now that is simply a stunning price for such a long flight, although I wonder how they will make profit on those flights.

Those are promotional fare. In fact I didn't purchase the cheapest promotional fare so you can imagine how crazily cheap the tickets were! A return ticket to SYD now would set you back to about SGD500-700.

Quoting LH4116 (Reply 19):
Ah that's a very good customer focus. I bet those massages could come in very handy after a long day of walking in Singapore, or a cramped 13 hour flight.

That's true!!

Quoting LH4116 (Reply 19):
Haha, that's hilarious! So they charge everyone who push the button the 10 SGD, i.e for normal calls also?

HAHA! It was a joke. 

-mus-

Salam Roni!

Quoting ronerone (Reply 21):
So in a week's time i shall be taking my first Scoot flight, on one of those yellow seats. So it should be interesting!

Cool! I look forward to reading your report! 
Quoting ronerone (Reply 21):

Was the crew serious? Please tell me he was joking! .. Aside from that, how was the cabin crew?

Haha! They were joking. Otherwise, they would have made a few hundred dollars.

Quoting ronerone (Reply 21):

Many thanks for sharing this with us, and congratulations on posting the first Scoot TR on here!

It's a pleasure! Hope you'll enjoy you Scoot experience!

-mus-

Hi vaus77w,

Quoting vaus77w (Reply 22):
Great report! Does anyone know where they got the name Barry from? Seems an odd name for a plane, at least IMO

Thank you, I hope you enjoyed it! I've no idea where the name comes from. I guess Scoot just wants to be different when it comes to naming their planes.  
Quoting vaus77w (Reply 22):
BTW if you choose flybageat, is it unlimited choice of food/drinks from the menu or is there a set limit (e.g 1 main meal and drink, 1 snack etc)?

Yes, there is a limit.

-mus-

Hi Daniel/initious,

Quoting initious (Reply 23):
Congrats on having the first ever Scoot TR on a.net (although I was initially targetting that before your TR came out!) and great job there!

Thank you! It's an honour being the first and I hope I did a decent job.  
Quoting initious (Reply 23):
Glad to see that Scoot uses the real boarding passes and not supermarket receipts! Were they very strict with the carryon baggage requirement? If I am not wrong, are the yellow seats representing the "super" and "stretch" seats or are they just a colour scheme seeing that the yellow seats stretches all the way back to the last row in the cabin? However, I noticed that you having a normal window seat, had a blue colour seat too.

They didn't weigh my cabin bag in SIN but they did in SYD. Nope, they're not plainly colour schemes, they (yellow seats) are actually seats with bigger legroom for more comfort. Yeah, my seat was just before the yellow seats.  

-mus-


25 797 : Awesome report! interesting to see Ryanair's wet dream. One question, though. How tall are you? Seems like you had a lot of leg space. I usually suffe
26 MSS658 : Hi Good trip report, thanks for sharing. Never heard about Scoot before. Meals seem to be quite interesting. Greetings Marc
27 roberts87 : Great report! Nice to read about Scoot for the first time!
28 Post contains images sultanils : Hello Mus, Super nice report on this inaugural Scoot flight. I wasn’t aware this is actually an SQ subsidiary? € 162 for a return flight to SYD is
29 beeweel15 : Nice report. Think they will ever Scoot over to America if not the West Coast at least Hawaii or Guam
30 Post contains images moosecamel88 : Hello 797, HAHAHAA!! I'm only 1.65m so I don't have trouble even if the legroom's tight. -mus- Hello Marc, Thank you for dropping by.. Yes, meals are
31 win1290 : Hey moosecamel88, Thanks for the report, you took some very nice photos, really enjoyed reading it. Scoot seems to offer some very competitive fares,
32 Post contains images RvXKaz : Hi Mus!! Thanks for bringing to us the first TR on SCOOT! Its a great privilege to read from your perspective, since your TRs are always accompanied b
33 FlyboyOz : wow that's the first trip report about Scoot. Thanks for telling and showing us what Scoot inflight service looks like. Purple seats.... it reminded m
34 adamspotter : Hi Mustafa, Finally got time to read the first Scoot trip report! Great report with great pictures, thanks for sharing. Scoot certainly looks no frill
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