Pelle From Denmark, joined Apr 2012, 51 posts, RR: 0 Posted (11 months 2 weeks 1 day 13 hours ago) and read 11255 times:
Hello dear a.netters, and welcome to my first ever trip report!
Since I've always been an aviation enthusiast and having read he trip reports section on a.net for quite a few months, Ive finally decided to begin sharing my flying experiences with you all.
I hope you enjoy my first report, and all comments & suggestions are very much welcome!
Background
My girlfriend and I had been wanting to go to New York for quite a while. I browsed the web for good deals for about a month or so, not wanting to spend too much money on the flight itself. In February Air Canada offered a very decent price, although being with 2 connecting stops going out and 1 stop coming back. Not that I'm particularly bothered about connections, as it is an opportunity to try multiple airframes and airports. We quickly booked the tickets, and immediately the three month wait for May to arrive began.There was an extra reason for excitement for me, because this would also be my first transatlantic flight. It had been 4 years since my last long-haul widebody flight, so I was very much looking forward to this trip indeed. Also worth noting is that all flights on this trip are flown by Star Alliance carriers, so these flights are the first steps toward my *G status, that I will hopefully reach later this year.
May 16th 2012
The first logistical problem of this trip is getting from Aarhus (where I live) to Copenhagen. this can either be done by car (which is an expensive solution due to both petrol, bridge/ferry tickets and parking fees at CPH Airport), train (which is usually equally expensive), or bus.
So, we got up early wednesday morning, to catch the bus directly from Aarhus to CPH Airport (called Linie 888) at 06:45:
The "logistical problem" mentioned above does, as you can probably figure, add a quite a bit to the price of flying from CPH for us Danes living in Jutland. However, the fares from BLL/AAR/AAL to New York were a lot more expensive than from CPH, so this time it worked out to be the cheapest solution overall.
After a 3½ hour bus-and-ferry ride, we arrived right outside the international terminal at CPH.
The SAS Self Service-machine at CPH was very easy to use.
We printed our 3-flights-in-one boarding passes at the SAS Self Service-machine, and we then checked our bags in all the way to LGA at the SAS baggage drop, where there was a moderate queue due to May 16th being a fairly busy travel day in Denmark, because of May 17th being a public holiday (Ascension Day).Security was also rather busy, and having cleared it we had hot dog, before heading to our gate (D103) so that I could grab a shot of our ride to London Heathrow before boarding at 12 o'clock.Date: May 16th 2012 Flight # & Route: SK503 (AC9940) CPH-LHR Departure: 12:00 Arrival: 13:05 Seat & Class: 23B, M (T) Aircraft: OY-KBT "Ragnvald Viking", Airbus A319-131 from 2007
OY-KBT, dubbed Ragnvald Viking - my ride from CPH to LHR
We were forced to check-in physically at CPH, because apparently SAS and Air Canada doesn't support OLCI when they share an itienary. This late check-in and seat selection meant us getting sub-par seats, so on the CPH-LHR leg we didn't sit next to each other. However, "strangers" were not my primary concern, comfort-wise. I found the legroom to be sub-par, and the seatback was quite "upright" and thus the seating position wasn't all too relaxing, even when reclined. That being said, I think my girlfriend felt more cramped in her seat a few rows behind me, as she was sat next to a rather obese and sweaty man.
Anyway, enough whining - it is after all only a 2 hour flight!
The load factor was 100% confirmed by my girlfriend, clever as she is, listening in on a conversation between two of the FA's in the rear galley.
The mandatory legroom-shot
The free cup of tea/cofee that supposedly is enough to make you want to pay the premium fares SAS charge
Being seated almost at the very back of the economy-cabin menat that I was served my cup of tea 45 mins in to the 1h 45m flight, so I barely had time to finish it before we started descending towards London.
We were put into a holding pattern by the Heathrow ATC. This turned out to be a pretty nauseus experience, due to a fair bit of low-altitude turbulence. After what felt like a very slow final approach, we touched down at Heathrow and parked right next to this beauty:
A beautiful neighbour
We were actually supposed to meet up with one of my friends, who was going to SFO and also had a stopover at LHR. Unfortunately he was told to "Go to gate" just after we had left our aircraft, so we decided to drop the LHR meetup. My girlfriend and I then headed to the centre of a very busy T3, where we browsed a few shops before having a bite to eat at EAT.
London was well prepared for the Olympics, already more than 2 months before the opening ceremony
A crowded T3 at Heathrow
Grabbing a bite to eat before the journey across the Atlantic
Date: May 16th 2012 Flight # & Route: AC849 LHR-YYZ Departure: 15:00 Arrival: 17:40 +28 mins delay Seat & Class: 62K, Y Aircraft: C-FRAM, Boeing 777-333ER from 2008After finishing up our sandwiches we headed to the gate (Gate 27). I was quite disappointed by this gate, as there were absolutely no airside windows, so I couldn't get a picture of the 77W I was about to board. We were the first ones to board, apart from the families with children + first/business-class passangers, because our seats (row 62) were 1 row from being the last row of the plane. We picked these seats because the last 2 rows only have 2 seats, so you get both privacy and a window seat!
Load wasn't too bad, I saw a few people lying down spanning all 4 seats in the middle row.
The rear economy section of an Air Canada 777-333ER
Pillow + blanket
Leg room shot of the 77W. Much more comfortable than the SAS A319 I flew earlier that day, both seat- and legroom-wise.
Seatback, with a very useful USB port. My GF's seat to the left of me also had a traditional power plug for laptops etc. Excellent!
AA 767, reg: N390AA
A very good-looking Virgin A346
A BA 747 pulling up behind us
A pair of QF whalejets on a remote stand
The IFE system, with a good number of films/series to choose from.
I watched The Iron Lady, which I hadn't seen yet
The menu for the evening (chicken) - I especielly appriciated the free wine & drinks on economy!
I was very pleased with the whole experience onboard Air Canada's triple seven. The crew were very friendly and relaxed, and were joking around with each other almost during the entire flight. I was also pleasently surprised by the amount of service - all the free food, drinks and snacks that were served very frequently.
After-dinner coffee/tea and delicious cookies
My entertainment for the flight. Also featured: the smart multiple-flight boarding pass
I think my girlfriend watched about 3 movies on the IFE during the flight. I spent most of my time reading The Economist. I had purposely not read the weeks issue, in order to have some quality reading for the long haul flight.
Charging my iPhone with a high-altitude USB port
The mood lighting
Halfway there!
A peek into the business class cabin. Lying flat (or almost flat) would definately have made sleeping easier and more comfortable.
Pretzels & apple juice
A "hot posh wrap"
Closeup of the posh wrap. Very tasty.
Overtaking a smaller aircraft on our descent to Toronto-Pearson. Can anyone identify the livery of this aircraft?
The baggage reclaim at Toronto-Pearson.
We actually shouldn't have been at the baggage reclaim, but we were misguided by the Canadian border guys. Upon finding out that we were standing at the wrong place, we rushed upstairs to the special US-customs & baggage reclaim, having to go through security again, and clear the US customs. Having to go the the "normal" baggage reclaim wasn't the only source of inconvenience, because we had to clear Canadian customs, and of course my girlfriend got picked (randomly I think?) for immigration. That meant she had to waste 5-10 minutes being interviewed (who are you, were were you born, are youa terrorist, do you like killing people, oh are you from Denmark - I was in Denmark once etc etc etc.)
Because of our flight into Toronto landing 28 minutes lates, and because of us going the wrong place initially + the Canadian border-fuckup, we were called up from the queue to customs and got first priority, since our connecting flight to New York was leaving shortly. It was very nice to see how they monitor the progress of connecting passengers to make sure they catch their flights.
Because of being in a rush, we didn't get to hang around at YYZ. By now we were looking forward to arriving in New York, and to lie down in a the comfortable king-size bed at our hotel, so a speedy transit through YYZ wasn't much of a problem for us.
Date: May 16th 2012 Flight # & Route: AC724 - YYZ-LGA Departure: 19:30 Arival: 20:39 Seat & Class: 24A, Y Aircraft: C-GBHM, Airbus A319-114, from 1998
C-GBHM, our ride for the short hop from Toronto-Pearson to New York - LaGuardia.
A quiet celebration of Air Canadas 75th anniversary
Legroom shot. This being my second A319 of the day, and just having gotten used to the comfort of the 777, it did feel a bit cramped.
Seatback of the AC A319. It looked identical to the seatback of their 777
I was actually supposed to be seated at seat 24C, but the woman who had the window seat (24A) much preferred my isle seat. It didn't take more than half a second for me to agree to that deal! Great!
Parked next to an AC ERJ-190
Load factor was around 75 % for this short hop to LGA
Pretzels and a cup of coffee/tea was the only free goodness on this flight
We landed at LaGuardia on time, and got a NYC Airporter-bus to Grand Central station, where we took the subway (7 train) to our hotel in Queens.
Our hotel room, Country Inns & Suites, Queens
The view from our room on the 9th (top) floor
I hope you enjoyed my first trip report, I definately enjoyed my first transatlantic crossing! Air Canada were great, especially the crew on the long-haul flight.Stay tuned for the return trip in part 2 - here is a teaser of what is to come!
brilondon From Canada, joined Aug 2005, 3183 posts, RR: 1 Reply 3, posted (11 months 2 weeks 1 day 9 hours ago) and read 10440 times:
That aircraft is a WS 737-700. Glad you had a great trip on AC. One question, could you not have gone straight through to U.S. customs and not have had to clear Canadian customs?
kurt From United States of America, joined Oct 2001, 413 posts, RR: 0 Reply 4, posted (11 months 2 weeks 15 hours ago) and read 8773 times:
Nice report; Air Canada seems to get the best marks, even in Economy. I just found out I am flying to London on UA in Economy (my friend won a trip to the Olympics in August), something I have not done in a long time. But it's free so I can't complain!
photoshooter From Belgium, joined Feb 2010, 353 posts, RR: 20 Reply 5, posted (11 months 2 weeks 15 hours ago) and read 8773 times:
AIRLINERS.NET CREW CHAT OPERATOR
Hey Pelle!
Thank you for sharing this wonderful trip report! I really enjoyed reading it.
I'm quite disappointed in the SK319... To be honest, I never like a 100% Load factor .
Nice picture in the beginning, is this one taken in a helicopter tour?
Quoting Pelle (Thread starter): Overtaking a smaller aircraft on our descent to Toronto-Pearson. Can anyone identify the livery of this aircraft?
dkdaviator From Denmark, joined Jun 2009, 88 posts, RR: 0 Reply 6, posted (11 months 2 weeks 14 hours ago) and read 8626 times:
Hi,
Nice report there on your trip over to New York.
Quoting Pelle (Thread starter): The "logistical problem" mentioned above does, as you can probably figure, add a quite a bit to the price of flying from CPH for us Danes living in Jutland.
I know what you mean. Getting to/from CPH from anywhere on Jutland can be pretty expensive.
Quoting Pelle (Thread starter): We were forced to check-in physically at CPH, because apparently SAS and Air Canada doesn't support OLCI when they share an itienary.
Hmmm, not too convenient. That's something they should probably work on.
Quoting Pelle (Thread starter): Seatback, with a very useful USB port. My GF's seat to the left of me also had a traditional power plug for laptops etc. Excellent!
That's pretty nice to have both available like that.
767747 From United States of America, joined Jan 2005, 1750 posts, RR: 26 Reply 8, posted (11 months 1 week 6 days 15 hours ago) and read 7912 times:
Great report! Looks like a good start to your trip.
I didn't care for the very chaotic check-in scene for SAS at CPH back in September. The self service machine were not working for us when we tried to check-in, and thus we had to wait in a really long line for an agent to get our boarding passes. I feel like all flights with SAS are at a 100% load factor ... A good sign for them, but can make a flight not very comfy!
I'd agree with baA319's comments about AC - they looked really nice in this report, and food looks quite plentiful as opposed to other reports I've read about in this forum.
YYZ-LGA looks pretty decent as well - at least Air Canada still serves free pretzels!
Pelle From Denmark, joined Apr 2012, 51 posts, RR: 0 Reply 9, posted (11 months 1 week 5 days 16 hours ago) and read 7529 times:
Thank you all for your comments!
Quoting brilondon (Reply 3): One question, could you not have gone straight through to U.S. customs and not have had to clear Canadian customs?
Yes, that's exactly what we could have done - however unfortunately the airport staff told us that we had to go the the "normal" baggage reclaim and thus go through Canadian border control etc - they even pointed us in the wrong directions.
So next time, if I ever connect via YYZ, I will be able to go straight to U.S. customs
Quoting photoshooter (Reply 5):
Nice picture in the beginning, is this one taken in a helicopter tour?
Yeah, it's from a helicopter tour we took. Got some very nice views and pics from up there, I might include some in part 2.
Quoting photoshooter (Reply 5):
Is it a good movie? I still need to watch it.
It was good, but maybe there was a bit too much focus on her illness etc. But it was definitely interesting seeing her youth portrayed.
Quoting lychemsa (Reply 7): I took AC from GVA to NYC via YUL. They lost my suitcase. It was never found.
I agree with your opinions. But I find their deserts; a cookie measly.Also that tiny snack was too small.
On the way I missed my connection. Spent the night in YUL.
Wow, those experiences do not sound good. Actually, on the way home (part 2) with AC, they practically destroyed my suitcase, but I got a replacement one free right away at CPH airport.
I think we could always wish for bigger meals/snacks on the different airlines, but I think the amount and size of the snacks was fair enough, considering it was in Economy class.
Admittedly I haven't flown that many long-haul flights, so I haven't got a lot to compare AC's service with.
Quoting 767747 (Reply 8): I didn't care for the very chaotic check-in scene for SAS at CPH back in September. The self service machine were not working for us when we tried to check-in, and thus we had to wait in a really long line for an agent to get our boarding passes. I feel like all flights with SAS are at a 100% load factor ... A good sign for them, but can make a flight not very comfy!
I agree that the queues and masses of people at CPH seem quite chaotic, so I'm glad the Self-service desk worked for us. We did of course have to queue for a while to check-in our bags of course.
MSS658 From Belgium, joined Oct 2010, 2212 posts, RR: 14 Reply 10, posted (11 months 1 week 5 days 11 hours ago) and read 7417 times:
Hi
Great trip report, thanks for sharing.
I'm glad AC worked out pretty good for you guys. I flew CDG-YYZ-YUL with AC in February and was very happy about it.
Report to follow in the next few months.
nethkt From Thailand, joined Apr 2001, 985 posts, RR: 3 Reply 11, posted (11 months 1 week 3 days 21 hours ago) and read 6960 times:
Morning!
A good cover on your flights from Denmark to NYC. I really like this trip report.
I'm from Phuket, and as I have some friends over in CPH, I've always look at SK/AC hop to NYC from there.
Air Canada offers good deals on CPH-YYZ-NYC and CPH-LHR with SK then AC to the USA.
And as I'm star gold, it is my privileage to use the STAR gold lounge in CPH, LHR and YYZ!
Those self service machines would work when you fly only on SAS ops flights (with few extra exceptions), when there are connections bla bla....the system will mostly fucked up!!
I always had bad experiences at Canadian immigration and custom both YYZ and YVR.
They picked me 4 times out of my 4 visits! The rest of people who were randomly picked are Asians just like me,
even many of us arrived from the US (including me)! I can't help but wonder if they just pick Asians!
This trip report opens my eyes of it would be like if I were to pick those SK/AC choices.
Now I know that I don't have to deal with Canadian customs and immigration if my final destinations is USA.
And I could also get stamped and cleared in YYZ plus enjoy the (maybe) better lounge in YYZ!!
Thanks for sharing!!
net-hkt
Don't be annoyed knowing the passengers around you are non-revs and op-upgraders, be grateful for them. Life is beautifu
FlyingFinn76 From Finland, joined Jun 2009, 1705 posts, RR: 41 Reply 13, posted (11 months 1 week 1 day 19 hours ago) and read 6493 times:
Hello Pelle,
Very nice debut trip report, enjoyed reading it. Perfect timing as well since I just flew AC BRU-YUL-YYZ and can certainly recognize a lot of the things in your report. My flights were on XM'd 767s, the seat and the hard product was exactly the same as on your 77Ws, you couldn't really believe the planes were over 20 years old.
Quoting Pelle (Thread starter): Hello dear a.netters, and welcome to my first ever trip report!
Very cool, you are welcome to join us! Hope to see more reports from you in the future.
I just won't crack the obligatory joke about what your name means in Finnish - since you Danes made the movie "Klown" you must already know, haha .
Quoting Pelle (Thread starter): The first logistical problem of this trip is getting from Aarhus (where I live) to Copenhagen. this can either be done by car (which is an expensive solution due to both petrol, bridge/ferry tickets and parking fees at CPH Airport), train (which is usually equally expensive), or bus.
Err how about flying? Wasn't Cimber still around when you took your flight and I've very often seen domestic DK fares in the 30-40 EUR range, certainly worth it for the time saved. Of course with AAR airport located smack in the middle of nowhere a looong way from town the time savings are a bit less there, but still - flying is what we love here, right?
Quoting Pelle (Thread starter): We were forced to check-in physically at CPH, because apparently SAS and Air Canada doesn't support OLCI when they share an itienary.
What happened? Didn't the SAS OLCI let you choose your seats at least? On many occasions it cannot really check your in nor issue boarding passes, but it still lets you pick your seats which will stay reserved for you unless an agent deliberately forces you out of them which shouldn't happen under normal circumstances. Also, did you try AC's OLCI for the LHR-YYZ-LGA segments with the AC confirmation code?
Quoting Pelle (Thread starter): The free cup of tea/cofee that supposedly is enough to make you want to pay the premium fares SAS charge
Well that is not all you get, not by a long shot. And really, most of the time you hardly pay any premium for flying with SAS.
Quoting Pelle (Thread starter): The rear economy section of an Air Canada 777-333ER
Looks nice but a bit cramped up there with the three seaters on the side. A good choice with your two seater!
Quoting Pelle (Thread starter): I watched The Iron Lady, which I hadn't seen yet
Hey, I watched it too on my flight!
Quoting Pelle (Thread starter): The crew were very friendly and relaxed, and were joking around with each other almost during the entire flight. I was also pleasently surprised by the amount of service - all the free food, drinks and snacks that were served very frequently.
Oh yes, I really liked the AC experience. The crew was very nice, not a bad apple in sight - well one of the more senior guys who looked just like Egon Spengler from Ghostbusters was a bit reserved but still. And yes, the food was good and drinks free flowing. What's there not to like?
Pelle From Denmark, joined Apr 2012, 51 posts, RR: 0 Reply 14, posted (11 months 3 days 16 hours ago) and read 5862 times:
Quoting FlyingFinn76 (Reply 13): I just won't crack the obligatory joke about what your name means in Finnish - since you Danes made the movie "Klown" you must already know, haha
Haha yeah I've heard it before :b
Quoting FlyingFinn76 (Reply 13):
Err how about flying? Wasn't Cimber still around when you took your flight and I've very often seen domestic DK fares in the 30-40 EUR range, certainly worth it for the time saved. Of course with AAR airport located smack in the middle of nowhere a looong way from town the time savings are a bit less there, but still - flying is what we love here, right?
Flying is definitely an option, and yes Cimbers CPH-bound routes are now covered completely AFAIK (maybe except the one departing from BLL).
The trouble is that the plane ticket itself is more than twice the price of bus/ferry, and then on top of that comes parking fees which is also roughly double the price of a return bus ticket.
And as you mention yourself, because of the stupid location of AAR/BLL in relation to the big cities in Jutland, it probably isn't even quicker than taking the bus in the end.
Quoting FlyingFinn76 (Reply 13): What happened? Didn't the SAS OLCI let you choose your seats at least? On many occasions it cannot really check your in nor issue boarding passes, but it still lets you pick your seats which will stay reserved for you unless an agent deliberately forces you out of them which shouldn't happen under normal circumstances. Also, did you try AC's OLCI for the LHR-YYZ-LGA segments with the AC confirmation code?
I called both SAS & AC's customer service, and since both places said that OLCI wasn't available, I didn't dare try.
I also didn't want to experiment with just checking in for a few legs of the journey (LHR-YYZ-LGA), because I didn't want to risk the bags not being checked in all the way to LGA from CPH.
About reserving seats - since I booked the tickets through a travel agent, I didn't ave access to the part of the SAS/AC-websites where i would reserve seats in the "manage my booking" areas.
Quoting FlyingFinn76 (Reply 13): Quoting Pelle (Thread starter):
The free cup of tea/coffee that supposedly is enough to make you want to pay the premium fares SAS charge
Well that is not all you get, not by a long shot. And really, most of the time you hardly pay any premium for flying with SAS.
Well to be fair you do get a suitcase with you as well. SAS might not be as expensive out of CPH/OSL etc, but their prices from western Denmark are quite frankly nonsensical compared to LH/FR/DY etc.
Quoting FlyingFinn76 (Reply 13):
I didn't like those pretzels, they tasted horribly fatty.
True, they did taste like butter or oil.. A free snack nonetheless!
And not sure if you know but a Gemin jets 1:200 all metal diecast model is available of the very registration you flew with. It would make a nice souvenir of your flight, and your first transatlantic crossing.
Quoting Pelle (Thread starter): OY-KBT, dubbed Ragnvald Viking - my ride from CPH to LHR
I do very much love the SAS colours, and I hope to someday fly with them
Quoting Pelle (Thread starter): I watched The Iron Lady, which I hadn't seen yet
Great choice...
Quoting Pelle (Thread starter): The menu for the evening (chicken) - I especielly appriciated the free wine & drinks on economy!
Quoting Pelle (Thread starter): Pretzels and a cup of coffee/tea was the only free goodness on this flight
And then you were very rudely surprised with just these free offerings on your YYZ-LGA sector
Quoting Pelle (Thread starter): I was very pleased with the whole experience onboard Air Canada's triple seven. The crew were very friendly and relaxed, and were joking around with each other almost during the entire flight. I was also pleasently surprised by the amount of service - all the free food, drinks and snacks that were served very frequently.
AC is really getting quite the rave reviews here on a.net lately and i am not at all surprised. I always loved AC!!
Quoting Pelle (Thread starter): After-dinner coffee/tea and delicious cookies
Were those the same cookies on your meal tray, or did they serve you additional cookies when coming around with the tea/coffee
Quoting Pelle (Thread starter): We actually shouldn't have been at the baggage reclaim, but we were misguided by the Canadian border guys.
Since your bags were checked all the way through, you should not have been expected to collect them. But I know when landing in the US from overseas regardless of your final destination, you are expected to collect your bags and recheck in again. Never entered Canada to go to the US so don't know about that, so it must be different for the flights to the US via Canada, they probably never come out.
Quoting Pelle (Thread starter): I was actually supposed to be seated at seat 24C, but the woman who had the window seat (24A) much preferred my isle seat. It didn't take more than half a second for me to agree to that deal! Great!
How nice to score that one.
Quoting Pelle (Thread starter): We landed at LaGuardia on time, and got a NYC Airporter-bus to Grand Central station, where we took the subway (7 train) to our hotel in Queens
That number 7 train is supposed to be the most special one of them all, is it not?
Pelle From Denmark, joined Apr 2012, 51 posts, RR: 0 Reply 16, posted (10 months 1 week 4 days 13 hours ago) and read 4041 times:
Quoting flightsimboy (Reply 15):
Were those the same cookies on your meal tray, or did they serve you additional cookies when coming around with the tea/coffee
Those were the same cookies that were on the meal tray, I just saved them for my after-dinner tea
Quoting flightsimboy (Reply 15):
That number 7 train is supposed to be the most special one of them all, is it not?
Actually I don't know - I just read on Wikipedia that it's the one with the most carriages, but I'm not sure if that's what you mean?
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