After a week of work at the new and very empty Dubai World Central Airport, it is time for me to head home to Switzerland. the routing will be Dubai-Muscat-Zurich in Business Class on Oman Air.
Date: 29. June 2012
Departure: 09h55
Arrival: 10h55
Airlines: Oman Air (WY)
Aircraft: Embraer E-175
Cabin: Business
Seat: 1F, first row of Business Class, window
My 47th flight in 2012.
It is Friday morning, the weekend here in Dubai. So the streets are empty and the journey to the airport only takes 30 minutes to complete. I am at the airport by 07h45.
Oman Air check-in in Dubai is done by DNATA in sector E. There is no queue for the Business Class counter. The check-in agent is an efficient, friendly young man. With the boarding passes, he also hands me an invitation to the Gulf Air Lounge near gate 122, which Oman Air shares.
The airport is quiet, so immigration and security are painless. The latter obviously also has to do with the fact that in Dubai you do not have to take out your laptop and liquids before going through security.
Not one you get to see often in Europe.
From there it is down the escalators and across the pedestrian walk way underneath the apron, which connects the departure gates to the terminal building.
In contrast to the check-in area, the transit areas is incredibly busy. I don’t think I’ve ever seen so many people sleeping in such uncomfortable positions in one place. There’s one guy lying stretched out across the floor face down and slobbering on the carpet. Urgh! For a moment I wonder if perhaps he may have passed out.
THE LOUNGE
But fortunately, I am able to make an escape from it all. I enter the Gulf Air lounge, where I am greeted by a friendly young lady. She tells me she will inform me when my flight is ready for boarding. How nice of her.
The lounge is empty when I arrive. It has a nice feel to it and I quite like the Bedouin theme of the place, with individual seating areas covered by a kind of tent. Outside there is an Emirates B777 being readied for departure. Not sure where it is heading, but it’s interesting to watch the activity around the aircraft as it is prepared for departure.
DEPARTURE
There appears to have been an aircraft change and instead of the Boeing B737-800 I was expecting, I suddenly see an Embraer E-175 taxiing past the lounge. That’s quite okay I guess.
At 09h10 I notice the flight is showing as ‘boarding’, which in Dubai is the equivalent to ‘Gate open’ or ‘Go to Gate’ at other airports. When I arrive at gate 112, most passengers are already inside waiting in the holding pen. And indeed, a short while after I enter, the process starts.
I think I can truly say that I have never seen such vast amounts of ‘cabin’ luggage in all my life. There was one guy pushing and dragging two large suitcases that only deserve to be called ‘carry-ons’ by a very considerable stretch of the imagination. His son, probably not more than four years old, was trying to pull a third suitcase of equal dimensions, which was slightly larger than him. What on earth do these people have in there for heaven’s sake?
THE CABIN
There are four passengers in Business Class this morning. I have row one for me alone and the seat next to me stay empty. Behind me are two ladies happily chatting and on the other side of the aisle from them is some dude who evidently thinks he is way too cool for this world.
These seats really are comfy you know!
SERVICE
Considering all the crap the passengers have brought aboard this flight, boarding is surprisingly fast. As soon as the red cap informs the flight attendant that we’re all on, the service up front begins with the distribution of those nicely scented cold towels. This is followed by a drinks round and I choose a glass of excellent and very refreshing lime squash.
As the glass is removed, the flight attendant informs me that we will be served a continental breakfast. She would like to know if she should prepare a coffee or tea for me with that. And coffee it is for me.
The doors close, the red cap and flight attendant say good bye to each other with a polite ‘Ma’a as-Salama’. And we’re on our way.
Our take-off route is a spectacular one. We depart in a north-westerly direction. Once we are over the sea we do a long, gentle left turn. It looks as though we’re orbiting around the Burj Khalifa. As we come out of the turn, the Palm Island and Burj al-Arab become visible on the right.
THE FOOD
And shortly after the meal is served. First the table is set with linen and the metal cutlery. The tray itself consists of a plate with a warm croissant and a warm cinnamon and cardamom roll, which is very tasty. There is also butter, strawberry jam and a small bowl of tried fruit and dates.
The coffee is served on its own, separate tray.
ARRIVAL
The flight is only 45 minutes long, just enough time to leisurely drink the coffee. Our co-pilot on this flight is obviously German, judging by his accent. He’s a very friendly guy and gives us a detailed update about the flights progress.
Apart from that, arrival is rather unspectacular. As on the outbound trip, Business Class passengers have their own bus to the terminal. It’s kind of odd to watch. As soon as the plane stops, one of the two attendants working the Business Class cabin immediately jumps up, rushes towards the back and closes the curtain to prevent the Economy Class passengers from getting in the way. Of course this does not give me much of a photo opportunity, I don’t want to hold up everything, so I just snap a quick shot of the cabin and I’m on to the bus. It’s much more humid here in Muscat and my glasses and camera immediately steam up.
Knightsofmalta From Malta, joined Nov 2005, 1419 posts, RR: 17 Reply 1, posted (11 months ago) and read 9527 times:
Date: 29. June 2012
Departure: 13h30
Arrival: 18h40
Airlines: Oman Air (WY)
Aircraft: Airbus A330-200
Cabin: Business
Seat: 14E, first row of the second Business Class cabin, aisle seat
My 47th flight in 2012.
Once I’m in the terminal building I head straight for the lounge again. All four passengers in Business on this flight do the same. As it turns out later on, they’re also all heading to Zurich on the same flight as me.
This time round the lounge is empty when I arrive. I help myself to some of the lovely Mezze available and then find a nice spot to sit and answer my e-mails.
Gradually the lounge begins to fill up. Even so, I’m so engrossed in answering office mails that I barely notice. In fact I’m so concentrated I completely miss the last call for my flight and nearly end up missing the flight. But only nearly and when I arrive the Economy busses have already left. The Business Class bus is being held up – by me. I hate it when that happens. Worse still when I’m the cause.
DEPARTURE
The gate area.
On our way to the aircraft.
We arrive by the plane and I get my camera ready. But it is to no avail and I surrender to the fact that my camera is having a seriously bad time coping with the humidity in the air and the heat.
THE CABIN
The cabin is nice and clean, quite similar to the outbound flight a week previously from Zurich to Muscat. Again there are no overhead bins in the middle, which gives the cabin even more semblance of a First Class rather than a Business Class.
And here’s my seat for the next seven hours.
SERVICE
Service begins on the ground with the distribution of scented hot towels – very hot towels – and another glass of that tasty lime juice.
Next come the newspapers, the totally camp vanity kit and the menus.
Once the doors close two attendants come by offering Arabic coffee and fresh dates. It’s the first time I’ve tried a fresh date, rather than a dried one, and it tastes lovely!
THE FOOD
Once the seatbelt sign goes off, the meal service begins. While I wait for the food to arrive I have another glass of the excellent lime juice and warm nuts.
Then the table is set.
We begin with an amuse bouche of chicken in a pistachio and garlic pesto with a spicy chutney.
Next I have the centre cut smoked salmon with grilled vegetable timbale, homemade grissini and a creamy pesto sauce.
After that I have the Arabic red lentil soup with pita bread croutons and a slice of fresh lemon.
For the main course I have Omani spiced fish (hamour) with zaatar butter with sautéed vegetables and coriander rice.
And to finish it off, a chocolate mouse cake with a chocolate fondant sauce and mixed berries.
And to conclude the meal, some fresh mint tea.
After the meal I decide to explore the IFE. The first movie is called John Carter. It’s about some guy who accidentally finds himself transported from the America of the Civil war to planet Mars, which is inhabited. This must be, without a doubt, the worst, crappiest movie I have ever seen in my entire life! Hand down, really! Don’t ask me about the plot, I didn’t get it.
The next film I watch is the Adventures of Tintin. And this is, I have to say, rather entertaining.
By the time Tintin comes to a heroic end, it's already time for the afternoon snack before we make our arrival into Zurich.
Once again I am brought a refreshing towel, this time a cold one.
Followed by some canapés and a cup of Earl Grey. There were more options, but I was still rather full from lunch.
After the meal I head for the loo to take some pictures for my fellow anetters.
Another loo with a view, like SAS.
And yes, it comes with an integrated bidet.
And this brings to an end my Emirati adventure. It was I think a successful week, but it was also very tiring. And the heat certainly takes getting used to. I leave you with the last image I took on the approach into Zurich. I am glad to be back.
The day after I return, I am already off again to Provence for the week end with Air France. Let's just see if they'll wow me like Oman Air did... Stay tuned!
gardermoen From Australia, joined Jul 1999, 1518 posts, RR: 1 Reply 2, posted (10 months 4 weeks 1 day 21 hours ago) and read 9157 times:
Hi
great report and pictures.
Flew WY DXB-MCT on the Embrarer Jet myself late last year. They are a great airline.
Once the new MCT terminal opens in a few years time, the transit experience will be even better.
I think I can truly say that I have never seen such vast amounts of ‘cabin’ luggage in all my life. There was one guy pushing and dragging two large suitcases that only deserve to be called ‘carry-ons’ by a very considerable stretch of the imagination. His son, probably not more than four years old, was trying to pull a third suitcase of equal dimensions, which was slightly larger than him. What on earth do these people have in there for heaven’s sake?
I really have to wonder how the gate agents let them get away with it sometimes....
mjabbasi From Pakistan, joined Nov 2007, 31 posts, RR: 0 Reply 3, posted (10 months 4 weeks 1 day 10 hours ago) and read 8022 times:
Excellent TR. I myself fly with WY regularly to and from LHR and this was the exact same menu we received on out MCT-LHR flight which I also had i.e. the amouse bouche, center cut salmon, lentil soup, omani hamour etc although I found the rice and fish a bit on the dry side but it was still good nontheless.
767747 From United States of America, joined Jan 2005, 1750 posts, RR: 26 Reply 4, posted (10 months 4 weeks 1 day 10 hours ago) and read 7934 times:
Really good report ; Oman Air looks very nice, as it did in PlaneHunter's report a while back.
Very impressive Business Class offering on such a short flight from DXB-MCT. Very stylish looking cabin on the ERJ as well - I think its neat how they put the curtain up at time of deplane. How serious! I guess those of us who fly Economy sometimes can't look at the people in Business!
Quoting gardermoen (Reply 2): Once the new MCT terminal opens in a few years time, the transit experience will be even better.
Unfortunately I didn't manage to take any decent photos, but construction is actually already quite advanced, including the tower and the new apron and runway.
Quoting gardermoen (Reply 2): I really have to wonder how the gate agents let them get away with it sometimes....
That's the one thing I don't get either. Everything else in aviation is so highly regulated and rigorously enforced. But when it comes to cabin baggage, it's like a free for all. And the cabin crew have to deal with it.
Quoting mjabbasi (Reply 3): I myself fly with WY regularly to and from LHR and this was the exact same menu we received on out MCT-LHR flight which I also had i.e. the amouse bouche, center cut salmon, lentil soup, omani hamour etc although I found the rice and fish a bit on the dry side but it was still good nontheless.
I thought the catering was very good on all flights I took, but I think all in all the food on the flight departing Zurich was better.
Quoting 767747 (Reply 4): Very stylish looking cabin on the ERJ as well - I think its neat how they put the curtain up at time of deplane. How serious! I guess those of us who fly Economy sometimes can't look at the people in Business!
Yeah, exactly. They only draw to curtain so nobody in the back can give you the evil eye!
But seriously, the flights were all very good and the hardware is amazing.
Hi Lychemsa
Quoting lychemsa (Reply 5): Is this service to Zurich new? I had no idea they flew to Zurich.
Hi Lychemsa
I'm not quite sure when exactly they started. Must have been December 2011 I'd say. They operate on a four times a week schedule.
Quoting lychemsa (Reply 5): What was the load like? It must hurt LX as they also fly to Muscat. I think they had no competition before.
Quite frankly I don't really see the LX DXB-MCT lasting for much longer. On the occasions I was on that flight there were rarely more than 30 passengers on the flight. Loads on WY were not bad. On the outbound there were 120, and Business Class was nearly full. The inbound was not so good. 14 out 20 20 taken in Business Class and only about 70 booked in Economy. But we are now moving into summer, which is the low season.
Thanks for taking the time to comment, all of you!
sultanils From Belgium, joined Mar 2010, 1188 posts, RR: 29 Reply 7, posted (10 months 3 weeks 6 days 23 hours ago) and read 6598 times:
Hello William,
Excellent story on your return flight our of the desert. Same like in the outbound: Oman Air delivers the goods in style. I like the cabin colours and their livery also is quite nice.
And what a yummy meals! I’m sold
Quoting Knightsofmalta (Thread starter): The latter obviously also has to do with the fact that in Dubai you do not have to take out your laptop and liquids before going through security.
I find that an excellent rule!
Quoting Knightsofmalta (Thread starter): There appears to have been an aircraft change and instead of the Boeing B737-800 I was expecting, I suddenly see an Embraer E-175 taxiing past the lounge. That’s quite okay I guess.
Maybe to add a bit more variety, the 738 would’ve been better for me
Knightsofmalta From Malta, joined Nov 2005, 1419 posts, RR: 17 Reply 8, posted (10 months 3 weeks 6 days 12 hours ago) and read 6092 times:
Hi Nils
Quoting sultanils (Reply 7): Excellent story on your return flight our of the desert.
Thank you!
Quoting sultanils (Reply 7): Same like in the outbound: Oman Air delivers the goods in style. I like the cabin colours and their livery also is quite nice.
And what a yummy meals! I’m sold
Yep, you certainly can't accuse them of being inconsistent.
So do I. I really miss the good old days when it comes to things like that.
Quoting sultanils (Reply 7): Maybe to add a bit more variety, the 738 would’ve been better for me
That certainly would have been more interesting for the report. But I've already tried their B737-800 on a previous trip to Dubai. I was even bumped up to Business Class because the lady sitting next to me started a throwing up marathon and wouldn't stop.
Quoting sultanils (Reply 7): Ha ha, even the most routinated (or how do you say that) of traveler sometimes forgets the most basic of things
Actually it made me realise I'm turning into a grumpy old so-and-so. I'm usually the one tut tutting when others do that!
Quoting sultanils (Reply 7): Urgh, metal seaters: my worst nightmare.
Not very comfy, not very attractive.
Quoting sultanils (Reply 7): Yes Tintin (or ‘Kuifje’ in Dutch) is much better. I still have all his stories resting on my bookshelves as a memory to my childhood
My favourite, of course, is the one which starts with him deplaning from a QANTAS B707 in Jakarta.
MSS658 From Belgium, joined Oct 2010, 2212 posts, RR: 14 Reply 9, posted (10 months 3 weeks 21 hours ago) and read 5107 times:
Hi William
Great trip report, thanks for sharing this expercience with us. Nice to see the mini F-cabin that is worth F on the E-jet.
Food and seating looks great on the 330 as well
Knightsofmalta From Malta, joined Nov 2005, 1419 posts, RR: 17 Reply 10, posted (10 months 2 weeks 5 days 9 hours ago) and read 4643 times:
Hi Marc
Quoting MSS658 (Reply 9): Great trip report, thanks for sharing this expercience with us.
Thanks, my pleasure.
Quoting MSS658 (Reply 9): Nice to see the mini F-cabin that is worth F on the E-jet.
Those little E-jets are nifty little airplanes. I really enjoyed the flights with them and the Business Class seat Oman Air has installed in them is great.
Quoting MSS658 (Reply 9): Food and seating looks great on the 330 as well
adamspotter From Netherlands, joined Feb 2011, 784 posts, RR: 2 Reply 11, posted (10 months 2 weeks 1 day 17 hours ago) and read 4257 times:
Hi William,
Nice to also see a report of your return journey. Another excellent report! Oman air once again looks outstanding and the food looks delicious! Dubai is a city I really want to visit soon.
Quoting Knightsofmalta (Thread starter): As we come out of the turn, the Palm Island and Burj al-Arab become visible on the right
Great scenery!
Quoting Knightsofmalta (Thread starter): The first movie is called John Carter. It’s about some guy who accidentally finds himself transported from the America of the Civil war to planet Mars, which is inhabited. This must be, without a doubt, the worst, crappiest movie I have ever seen in my entire life! Hand down, really
it sure sounds crappy haha
Quoting Knightsofmalta (Thread starter): After the meal I head for the loo to take some pictures for my fellow anetters
hehe nice pictures
Thanks once again, William, for taking the time to write these reports!
deltamartin From Sweden, joined Dec 2010, 1059 posts, RR: 9 Reply 12, posted (10 months 2 weeks 1 day 4 hours ago) and read 4039 times:
Hi William!
Nice follow up covering the return journey. Again Oman Air really seemed to impress. Would love to try them some day.
Quoting Knightsofmalta (Thread starter): The airport is quiet, so immigration and security are painless. The latter obviously also has to do with the fact that in Dubai you do not have to take out your laptop and liquids before going through security.
Quoting adamspotter (Reply 11): Dubai is a city I really want to visit soon.
Actually, to be honest I personally prefer Oman over Dubai. Dubai is somehow just so over the top in all respects it kinda takes getting used to. Oman on the other hand is still very traditional and also very beautiful.
Actually I've been doing some research. The hero is played by some guy who apparently used to be a model in his previous life. To be honest that explains quite a few things to me, such as the fact that a) he's topless for most of the film for no apparent reasons and b) his acting is absolutely atrocious.