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SQ 35/152 ORD-CGK  
User currently offlineSIA fan From Indonesia, joined Aug 2000, 728 posts, RR: 1
Posted (12 years 5 months 4 weeks 1 day 5 hours ago) and read 6839 times:

18 June 2002
SQ 35
B 777-200ER
9V-SVD (del. 18 Oct 2001)

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ORD-AMS
ETD: 1940 Actual: 1940
ETA: 1040+1 Actual: 1025+1

I arrived in O'Hare's Terminal 5 around 1615. I was travelling with 3 of my friends. We proceeded straight to SQ's check-in counters, which weren't opened for another 15 minutes, but the line in front of the x-ray machine was already growing so we decided against smoking and quickly joined the line.

The counters opened exactly at 1630 and the line had grown very long. I wondered why SQ is the only airline who x-rayed the checked-baggage one by one, it was so troublesome. After my friends and I got in front of the queue line they decided to move around the machine, so we had to wait for another 5 minutes or so. It was such a mess. The machine itself had a very short conveyor so it could only hold two bags at a time, hence it couldn't keep up with the incoming flow of the passengers. They really need to get a new machine.

After successfuly dealt with the machine, we joined the queue for the check-in counters which was rather short. After about 1 minute or so, we got to the counter. At first we were refused to be checked-in together since we were not booked under the same booking code but after a few arguments, the lady agreed to check us all in together. One problem, she didn't know how to give us the seats together, so she went inside to see her supervisor and returned after 10 minutes with seat assingnments 57ABC and 57G.

We still had about 2 hours to kill so we went outside to smoke and inside to the food court area. After smoking another stick we went to the security checkpoint. T5 was busy that evening with lots of European departures and the security line was long although it moved fairly quickly.

Our gate that evening was M12. 9V-SVD in all her glory was already parked there. Upon reaching the gate area, one of my friends was worried can such a "small plane" take us to Singapore. Ha ha. He was in complete disbelief that we were not going to fly the Megatop. I assured him that the 777 is much more comfortable than the Megatop and it was in fact capable of taking us to Singapore. We waited for about 30 minutes until boarding time. In the mean time I told my friends what kind of planes that passed us.

Boarding began shortly after 1910 and it was rather chaotic since they didn't use the PA system. We got inside at 1920, was greeted by the IFS, and proceeded to our seats at the rear of the aircraft. FSS Sherlina showed us to our seats. 9V-SVD looked sharp and fresh. Boarding completed at 1935 and the doors were closed shortly thereafter. The flight was about 90% full with some empty seats at the rear of the cabin. The captain then came on the PA and said the usual welcome stuff. Our flight tonight was going to take 7 hours and 15 minutes.

We pushed back exactly on time at 1940. I was impressed! SQ 35/36 isn't exactly known for its on-time performance you know. In the mean time, LSS Joshephine made the welcome announcement and FSS Sherlina distributed the hot towels. She looked tired and didn't look too happy. We began taxiing at 1950 with a U-turn. We passed T5 and I saw BA 744 in Wunala Dreaming tail, Mexicana 757, SAS 767, Lufthansa A340, and to my surprise Aer Lingus 734. What was it doing there?

We sat on the holding area pretty long and saw various UA planes, Delta 727, NW DC 9 overtook us for take off. Finally the FO came on at 2005 to explain that it was a very busy evening in ORD, bla bla bla, and we should expect to be airborne within the next 15 minutes. Right after he finished speaking, we began moving and turning to the runway.

We took off to the southwest and after a 45 second take off roll we were airborne shortly before 2010. We turned left after take-off towards the lake and passed downtown Chicago. After about 10 minutes, the seatbelt signs were off. FSS Sherlina began distributing the headsets and menus. The headset was the new variety and I found it to be troublesome to use.

My friends' PTVs were not working properly. One couldn't play games while the other couldn't watch movies. They complained to the LS which said that they would try to reset the system but nothing ever happened for the rest of the flight. Mine, on the other hand, was working perfectly and I began to enjoy the Wisemen feature and watched Friends. I don't quite like "the one where Rosita dies" episode, so I was flipping between Friends and the airshow.

Bar service began with a choice of prepoured OJ, Beer, and white wine. No more Champagne for Y class pax. How sad. Dinner was served shortly afterwards and consisted of:

appetiser:
Garden vegetable Salad with seafood

main courses:
Pan fried chicken in red wine jus with seasonal vegetables and potatoes

or

Fillet of salmon in hoisin sauce, seasonal vegetables, and fried rice

dessert:
Ice cream

from the bakery:
Roll and butter

hot beveragess
Coffee-Tea

I usually choose the Asian selections, knowing that they would most of the time, be better than their Western counterparts, however since I'm not too fond of fish, I chose the chicken. It was bland and tasteless. The vegetables consisted of corn and peas and they looked like they were the frozen varieties. The seafood salad appetizer was good though. For dessert, they gave a cup of White Chocolate Gelato which was the highlight of the meal. It was soft and absolutely delicious.

In the mean time, our flight path took us over Lake Michigan and afterwards we flew over Southern Michigan, Detroit, and crossed Lake Erie. We flew a rather southerly route than usual. After we crossed Lake Erie, we flew over upstate New York, passed Buffallo, Schenectady near Albany, Vermont, New Hampshire, Maine before going northwest alongside the coast of Maine. We began our Atlantic crossing after we reached Halifax and Gander.

Dinner was cleared about two hours into the flight, during which I already started to watch "A Beautiful Mind." I was feeling rather sleepy, so I decided to sleep. Having watched the soccer World Cup every day, which aired around 0130 to 0330 here in the US, apparently had messed up my body clock so I only got about one hour worth of sleep. Decided to visit the loo but beforehand I gave FSS Sherlina a visit in the rear galley to ask for the comfort kit (knitted socks, toothbrush, etc). She said that it wasn't available on this flight. How strange considering all my friends got one!

I watched the rest of "A Beautiful Mind." A cool feature of Wisemen is that if you stop a movie and you want to re-watch it, the movie will start right from where you stop it, so you don't have to ffw it. Finished the movie and we were still in the middle of the Atlantic, but the sun was beginning to rise in the horizon. With about 3 hours of flight time left, I began to watch a Chinese movie "Marry a Rich Man," which was pretty damn funny.

During the flight, the FAs offered drinks every 40 minutes or so. Continental breakfast was served about 1.5 hours before landing. It consisted of a fruit platter, a cold muffin (which was pretty good), and a roll complete with butter and jam. They were using the new bluish trays, which I found very classy and so much better than the old red terracota trays.

We made landfall over the Southwest coast of England, near Cardiff. We flew north of London and then crossed the North Sea towards Amsterdam. The FO came on to say that we had started our descent into Amsterdam and we could expect to touch down at 1025, 15 minutes ahead of schedule. Weather condition was good.

We touched down really hard exactly at 1025. The landing was so hard that there were some "oohs" and "aahhs" from the passengers, myself included. After a short taxi, we deplaned from gate G5.

After we smoked, we roamed around the main terminal and bought several last minute gifts. Saw a lot of KLM planes and also Northwest's. Saw a lot of American carriers' aircrafts in G-concourse, 2 UAs (777, 767), CO (767), US (767) and a couple Deltas. A welcome change in AMS is that they eliminated the security checkpoint between the G-concourse and the corridor leading to the main terminal. After we smoked another stick, we went to the gate where our flight was already boarding at 1120.

AMS-SIN
ETD: 1150+1 Actual:1154+1
ETA: 0655+2 Actual: 0611+2

We went straight to board the aircraft. A sleek FSS greeted us and showed us the way to our seats. New crew on this segment. FSS Ong showed us to our seats and I found out from her that this was going to be a 100% full flight. Indeed it was. Boarding was fast and quick. By 1140 the doors were closed. The new captain came on and said we were ready to go but they were still waiting for ATC clearance. With a flight time of only 12 hour and 5 minutes, we could expect on time or even early arrivals. Again I was impressed due to the reason mentioned above.

We pushed back at 1154 and FSS Ong started to distribute the hot towels. LSS Tan collected the used towels. Welcome announcement was made by LSS Jennifer. I set my PTV to the Airshow but I guess the system is messed up since they only show flight information without the map. I found this rather annoying.

We taxied and by 1210 we already roared down the runway. After a 45 second roll we were airborne. I was irritated that the map hadn't appeared on the airshow. My friends' PTVs however were working perfectly now.

Bar service started shortly after the seatbelt sign was off. LSS Tan served our aisle. Drinks are now served straight from the cart and not pre-poured. After the bar service, lunch commenced and consisted of:

appetiser:
Smoked turkey with mesclun salad and fruits. Herb sauce

main courses:
Pan fried fish fillet provencale style with tomato, vegetables, and potatoes

or

Wok fried sliced chicken in sesame oil and button mushrooms, leafy greens and fragrant rice

dessert:
Ice cream

from the bakery:
Roll and butter

hot beverages:
Coffee-Tea

No Indonesian choices that afternoon which was kind of a bummer. I chose the chicken and it was really really good. I wish the portion was a bit larger. Service was slow and lunch was only cleared 3 hours into the flight. LSS Tan, however, was absolutely perfect. Her service is impeccable, all smiles, and very natural, not robotic at all. I guess it is true that once they don the green uniform, the Singapore girls' service becomes more and more natural. One sour note though, the Ice Cream that the menu promised as dessert never showed up. What's up with this?

I finished watching "Birthday Girl" right after the lunch was finished and dozed off for a good 4 hours. But my sleep kept getting interrupted because of the hyperactive kids who were sitting behind us. They were shouting so loud that one time I gave them a dirty look. I guess LSS Tan must have spotted this, since afterwards she nicely asked the kids to be quiet.

I woke up when we were over Iran. Surprise surprise, the Airshow now showed the map, but the flight information didn't appear. Oh well. Watched half of "Gosford Park" when I was feeling hungry. So I went to the toilet and paid a visit to LSS Tan in the rear galley. I asked her for two cups of water. She was busy doing paperwork but she stopped and brought my water with smiles. I noticed the snack and fruit basket sitting in the corner of the galley so I decided to ask for a sandwich too. Only vegetarian choice were left, but since I was starving I took one. Was not so bad after all. LSS Tan also gave me a small bar of Toblerone chocolate. Finished the rest of "Gosford Park" before dozing off for a couple more hours.

The flight was pretty uneventful except for two very hard turbulences over India and the Bay of Bengal near the Nicobar Island, during which the captain ordered the cabin crew to stay in the seats and we could see lightning outside the window.

Woke up in time for breakfast, which was served two hours out of Singapore. The meal consist of:

fruit:
Fruit appetizer

light starter:
Yoghurt

wholesome beginnings:
Braised egg noodles with shredded pork in Oriental sauce and leafy greens

or

Chives ommelette with sauteed mushrooms, grilled tomato and potatoes

from the bakery:
Assorted breakfast rolls
Butter - Fruit preserve

hot beverages:
Coffee - Tea

I knew that they would run out of noodles once my row was served and I was right. My friends got the last two and I was left with the omelette. It tasted bland but the mushrooms were good.

After breakfast was cleared, we were only 50 minutes out of Singapore. The Captain told us that we would be landing at approximately 0610, 45 minutes ahead of schedule, and the weather condition was good. It was still pitch black outside. We landed at 0611 on runway 20L and taxied to gate F56. LSS Tan made small talks with the hyperactive kids and gave them Toblerone bars.

We went straight to the outside smoking area and was immediately greeted by the warm and humid Singapore air. Lots of people and aircrafts already that morning. At 0730 we went to gate E24 to board SQ 152 to CGK.

20 June 2002
SQ 152
SIN-CGK
ETD: 0800 Actual: 0834
ETA: 0835 Actual: 0855
B 747-400
9V-SMH (del. 24 Jan 1991)

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The flight was absolutely full. The line for the security check rival those flights to European destinations. Most of the passenger are connecting pax as well as businessmen and women. Boarded the aircraft straight after security check and was greeted by a smiling LSS in door 2L. The cabin was already full. Made my way to seat 43D. 9V-SMH looked tired and yellowish. The seat fabric had also shown its age.

By 0800, we were still missing 3 passengers. At 0805 the captain announced they would offload the passengers bags and it would take some time. During the delay, the cabin crew made time to distribute hot towels and Indonesian immigration cards. Copies of the Strait Times were also being offered.

We pushed back at 0834 and began the short taxi to runway 20L. LSS Belinda made the welcome announcement followed by FSS Dewi who made the announcement in Bahasa Indonesia. Looked like they borrowed a lot from Garuda's welcome announcement.

We roared down the runway at 0840 and airborne shortly afterwards. Then I dozed off until breakfast was served. There were no menus handed out on the short flight. The meal consisted of a fruit platter, OJ, water, choice of tea or coffee, and a main course choice of Nasi Lemak and omelette with veal sausage. I chose the Nasi Lemak and it was excellent. One minor point though, they still used the old and ugly terracota trays.

Due to the short nature of the flight, it was very uneventful. We began our descent shortly and touched down on 25L at 0855. Taxied to gate D1 and deplaned at 0900 exactly. SMS beeps were constantly heard. I knew I was home!

Phew....that was a long report. Thanks for those of you who have made it this far. I know that there have threads in the forum about how SQ's cabin crew standards had gone down the drains but I still feel that they are top notch, especially considering that many people in other parts of the worlds can only dream for a service standards like SQ's.

For those of you who dislike the airline, please rest assured that I wrote this report in an objective manner (despite my user name). It just happened that I haven't had major incidents with SQ whereas some of you may have had. Well thanks again for reading the report, I would love to hear comments and criticisms.


SQ*G BD*S
65 replies: All unread, showing first 25:
 
User currently offlineSingapore_Air From United Kingdom, joined Nov 2000, 13745 posts, RR: 19
Reply 1, posted (12 years 5 months 4 weeks 1 day 2 hours ago) and read 6755 times:

An excellent trip report.

One concerning thing is that it seems that Singapore Girls seem to runaway from broken KrisWorld / Wisemen systems recently. This is totally unacceptable and is an issue that must be raised with the airline with the utmost urgency. It is totally disgraceful that two people are left with no PTVs during the flight. I am unimpressed.

A great trip report  Big thumbs up



Anyone can fly, only the best Soar.
User currently offlineSR 103 From United States of America, joined Sep 2000, 1740 posts, RR: 39
Reply 2, posted (12 years 5 months 4 weeks 1 day 2 hours ago) and read 6748 times:

Glad you enjoyed your SQ flights. I know the last paragraph had a bit to do with me, but rest assured I know SQ is a quality airline. Just because I received less than stellar service on my flights does not mean it can not happen. I'm sure SQ continues to provide great service, but I am just not one of the lucky ones!

Excellent Trip Report.
Look forward to more reports from you.

SR 103


User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 3, posted (12 years 5 months 4 weeks 22 hours ago) and read 6706 times:

SiaFan, looks like I have been rather slow in coming out with my ORD-SIN trip report... you beat me to it. Anyway, the service I received was nothing to shout about. It wasn't as dramatic as SR103's but I have seen better service. I guess you were fortunate enough to be served by the LSS. I had FSS on both sectors which was definitely a bummer.

LSS are definitely much better at handling passengers than the FSS. I guess service comes with experience. I had the good fortune of being served by an LSS on my AMS-SIN flight, albeit only for the bar service...the rest of the flight, my aisle had this sulky indian FSS. The difference was clear. The LSS was generous with the drinks, topping it up when she did her walk around without even me asking... In contrast, the FSS couldn't even manage the tongs used for the bread rolls. She actually dropped 2 rolls on the floor while struggling to place them on my tray!

By the way, I received my ice cream for my AMS SIN lunch. I am curious why you did not get it. The ice cream is usually handed out by the crew after the meal service. It does not come with your tray.

The bluish service ware is gradually being introduced on selected routes. Southeast Asian flights are usually one of the last to cut over to new service procedures or in this case, serviceware.

Looks like there is no need for me to do my report now. Thanks!  Laugh out loudD






There's always a better way to fly...
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4757 posts, RR: 25
Reply 4, posted (12 years 5 months 4 weeks 20 hours ago) and read 6699 times:

Excellent and looooong report  Smile Anda orang Indonesia kah? SMS beeps are constantly heard as well as soon as the planes land in Singapore, well, at least those that i was on! Hence, this SMS phenomenon is not only confined to Jakarta.

How are the seats on the 772ER? They actually have a manual on how to operate an Economy Class seat! Wow... I thought only F and J Classes have them! Were they uncomfortable?



Welcome to my starry one world alliance, a team in the sky!
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4757 posts, RR: 25
Reply 5, posted (12 years 5 months 4 weeks 20 hours ago) and read 6695 times:

By the way, I am one of the "unlucky" ones to have received shitty service from SQ a few times in a row, so I am yet to be impressed by the service even other airlines talk about.

I have a trip to Bali planned on my Krisflyer redemption (ie. with SQ - Yikes!)sometime before the end of the year and I shall see how that goes.

Wish me luck!



Welcome to my starry one world alliance, a team in the sky!
User currently offlineSingapore 777 From Australia, joined May 1999, 1017 posts, RR: 3
Reply 6, posted (12 years 5 months 4 weeks 20 hours ago) and read 6685 times:

Haha Ryan I advise you to go for the A-310 flight to Bali as the service on that seems to be a bit better than the one on my B-777 flight back. But the pilots on the B777 are better than those on the A-310.

User currently offlineRyanair!!! From Australia, joined Mar 2002, 4757 posts, RR: 25
Reply 7, posted (12 years 5 months 4 weeks 18 hours ago) and read 6691 times:

Singapore 777,

Service mentality is not confined to aircraft types, it is how that particular team wants to portray itself to the passengers. If they have an IFS that can motivate them to go beyond their call of duty, then rest assured that there would be many happy faces from the disembarking pax. If the otherwise happens, you get people like SR 103 and ME.

I am really not a fan of the A310... and I have never been in an Economy section of the SIA 777 (only flown in First Class) so this would also be a good opportunity to see how do the seats look like, experience the service as well, and see of they suck, like First Class! hahahaha...

Watch out all you FSS Lians Coco Ngs... I dare you to offer me a "hort tarword"!

Cheers
Ryan



Welcome to my starry one world alliance, a team in the sky!
User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 8, posted (12 years 5 months 4 weeks 18 hours ago) and read 6687 times:

Actually now that I recall correctly, it wasn't really "hort tarworld"....it was "hort tower"...

From my experience in Y class, service is usually better ex-SIN. The crew are often too tired after their short layover to operate the flight back home with smiles.

However, I had come across excellent service on inbound flights as well. Had this memorable flight from IST to DXB on the old 743s some years back. Beautiful looking crew and excellent service. The flight wasn't full, so that crew took the opportunity to chat with most of the passengers. Then again, that flight was being surveyed, so of course they were extra nice.

As Ryan mentioned, the leadership qualities of the IFS is also very important. My IST-DXB flight was led by, I guess the most notorious (but very nice) IFS in SQ. He applies more make-up than any of the Singapore Girls!!! hahaha




There's always a better way to fly...
User currently offlineSingapore 777 From Australia, joined May 1999, 1017 posts, RR: 3
Reply 9, posted (12 years 5 months 4 weeks 17 hours ago) and read 6682 times:

Haha well, Singapore to Bali is a 2 hour and 10 minute flight with a short 50-odd minute layover in Bali so by the time the crew are ready to do the sector back to Singapore, they would have been on duty for at least 4 hours. I guess that's where the tiredness sets in. However, on my return flight from Bali, they were also very nice so it really depends I guess.

User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 10, posted (12 years 5 months 4 weeks 17 hours ago) and read 6675 times:

Yeah, it really depends. Crew operating just one turnaround service for the day tend to be in better spirits than crew operating the SIN-KUL shuttle. I am sure many of you know the hell crew go through when they are rostered for the shuttle services. SIN-KUL-SIN-KUL-SIN-CGK-SIN....all in one day! Of course, there are other horrendous crew patterns as well.




There's always a better way to fly...
User currently offlineSIA fan From Indonesia, joined Aug 2000, 728 posts, RR: 1
Reply 11, posted (12 years 5 months 4 weeks 17 hours ago) and read 6667 times:

Hi everyone, thanks for the comments

Singapore_Air: Well my friends' PTVs were only partly broken. One cannot watch movies while the other cannot play games. They asked the LS and FS a couple of times and they said that it would be reset. The FS made an effort though to check if the PTVs had been working fine. When he knew they hadn't, he offered my friends to switch to other seats, which they both declined. So I think the FS, at least didn't runaway from the broken PTVs.

SR 103: Please don't take it personally. It wasn't aimed necessarily at you, but there has been a lot of threads here that said SQ's service has gone down the drain. I just want everyone to know that despite my username being SIA fan, I intended to write this trip report in an objective way and not overly praise SIA. I'm sorry for what you have experienced, and I hope that you'll get better service if you ever fly on board SIA again.

SQ772: I know the ice cream doesn't come with the trays but it never arrives even after the LSS offered the second round of drinks and cleared our trays. Strange isn't it? Or maybe they're having private ice cream parties in the galley. Ha ha...anyway I was too sleepy to even bother about asking for the ice cream so I just let it go. BTW, I think you should still write your ORD-SIN report. You know, as a comparison and I want to know about the sulky Indian FA too  Smile

Ryanair: Yes, I'm Indonesian and I know SMS beeps are not particularly confined to Jakarta  Smile I heard them mostly on regional flights, SIN-CGK, CGK-SIN, etc. Good luck on your future SQ flights, hopefully it can erase all your bad memories about SQ  Smile

Also, in my experience the cabin crew teams on SQ 152 have always been very good. Generally, they are young, beautiful FSS  Smile and the service has always been excellent.

Does anyone know if the SQ cabin crew change teams every flight or they stay together for a period of time? Cause, I've met some really good teams but also those who are not particularly good.



SQ*G BD*S
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4757 posts, RR: 25
Reply 12, posted (12 years 5 months 4 weeks 16 hours ago) and read 6652 times:

The teams normally stay a team, though the members could change (resignation, termination, newbies...). However, SIA has a term called "guest-starring" which a member from one team would get a chance to work a flight with another team as a guest.

I have heard horror stories about how all in a team would be nasty to the guest-crew supplementing them that day. Its ok if its just a turn around service but imagine a US / Canadian run (SFO, LAX, YVR, JFK and EWR), it normally last up to 10 days (including stopovers in TPE, NRT, INC, AMS, FRA) so that poor individual would have to endure the ill-treatment for that duration!

I once had a friend who cried before guest starring on a flight to ZRH because she knew about the ill-treatment. Of course she went anyway after much encouragement from me because she wanted to take medical leave, this is how bad it is!



Welcome to my starry one world alliance, a team in the sky!
User currently offlineSingapore_Air From United Kingdom, joined Nov 2000, 13745 posts, RR: 19
Reply 13, posted (12 years 5 months 4 weeks 16 hours ago) and read 6662 times:

SIA Fan: Thanks for clearing that up. However, I personally feel that the flight attendant should have been more concerning rather than just run away (I still feel she ran away).


Anyone can fly, only the best Soar.
User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 14, posted (12 years 5 months 4 weeks 15 hours ago) and read 6654 times:

All crew belong to one of the many wards around. A ward is something like a grouping. Within each ward, there are the various teams. As far as possible, a crew officially belongs to a team for a period of time (I think usually a few years). I am not too sure if they will actually rotate to other teams...

It is not always possible to stick to your team all the time. Different aircraft types will require different numbers of crew, so some will fly, some won't. Those who are not needed on this flight, will be rostered to operate another flight. Also, some who are on standby will be called up, and will not be able to operate a flight with her team because of minimum rest periods or even delays etc. Then there are those who swop duties ...the possibilities go on.

Do the crew fly with their team all the time? Hardly. I used to see familiar faces operating into my station, and not once were they with the crew who arrived with them the last time. I have posed this question to the crew themselves, and they that it is not possible to with the team all the time. Perhaps once every 3-4 mths, but not on a regular basis. In actual fact, there are usually just 2-3 crew from the original team on each flight, the "guest stars" far outnumber the "bullies".



There's always a better way to fly...
User currently offlineCFM-56 From Finland, joined Sep 2001, 239 posts, RR: 0
Reply 15, posted (12 years 5 months 4 weeks 14 hours ago) and read 6634 times:

Nice report indeed!

I agree about SIA headsets! they are awful! I'm considering buying my own noisecancelling headsets to avoid these in the future..


"In thrust we trust" CFM56


User currently offlineSIA fan From Indonesia, joined Aug 2000, 728 posts, RR: 1
Reply 16, posted (12 years 5 months 4 weeks 11 hours ago) and read 6617 times:

Ryanair, I forgot to answer one of your questions about the seats. Yes, the seats get uncomfortable after a long period of time. The metal bar on the seat bottom cushion really bothers me after a while. That said, I still think that they beat Megatop seats hands down. The recline was adequate and the seat bottom moves forward when the seat is reclined. The footrest is also designed such that it won't hurt your shin when you stretch your feet. The highlight though, is the extra 2 inches of leg room, it makes all the difference in the world ! Big grin

Also Ryanair and SQ772, thanks for your explanation about the SQ cabin crew team system. I think it's good to have teams so that they can know each other better and can work together better. But when you get a bunch of lousy people in one team for a long period of time, that's when we have a problem!

CFM-56, yes the headseat is such a nuisance. It looks classier than the old ones but difficult to wear. I also feel that the sound quality has gone down a bit since I had to crank the volume up everytime I want to watch a movie. Or was I putting it wrongly?  Nuts

Thanks again everyone for reading my report!



SQ*G BD*S
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4757 posts, RR: 25
Reply 17, posted (12 years 5 months 4 weeks 11 hours ago) and read 6608 times:

Hmm... looks like the 777 is more comfortable than the 747! Long live the 777!




Welcome to my starry one world alliance, a team in the sky!
User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 18, posted (12 years 5 months 4 weeks 9 hours ago) and read 6579 times:

SiaFan,

You faced exactly the same problem I did with the seat. If you have read my SIN-AMS trip report, you will find that I felt the metal bar bothered me as well. I actually found the new seats very uncomfortable for a flight of more than 6 hours.

I still prefer the SQ, SR series seats.




There's always a better way to fly...
User currently offlineEx_SQer From United States of America, joined Apr 2002, 1436 posts, RR: 5
Reply 19, posted (12 years 5 months 4 weeks 4 hours ago) and read 6549 times:

SQ772: Haha, I know which IFS you encountered on IST-DXB... he's hilarious but yeah he does terrorize his crew. He's always on the IST flights... hehe... and he did teach me a few choice words in various languages.

I'm not sure about ice cream parties, but crew have been known to have satay parties when P/J loads are low. A couple of times I even swiped the satay myself for satay parties in my office. haha.



User currently offlineRyanair!!! From Australia, joined Mar 2002, 4757 posts, RR: 25
Reply 20, posted (12 years 5 months 3 weeks 6 days 22 hours ago) and read 6522 times:

Wait a minute... is this that IFS that raised a ruckus when he got transferred away from IST flights? I heard abt one because he has a boyfriend in IST, so he was very upset when he was asked to do other routes...


Welcome to my starry one world alliance, a team in the sky!
User currently offlineEx_SQer From United States of America, joined Apr 2002, 1436 posts, RR: 5
Reply 21, posted (12 years 5 months 3 weeks 6 days 20 hours ago) and read 6508 times:

Uh huh, that's him. Always swopping flights with other IFSs to go to IST  Smile/happy/getting dizzy

User currently offlineRyanair!!! From Australia, joined Mar 2002, 4757 posts, RR: 25
Reply 22, posted (12 years 5 months 3 weeks 6 days 19 hours ago) and read 6503 times:

My my... something about "turkish coffee" got him addicted huh?  Smile I understand he is normally on an A340 but SQ changed to 777s, he had no choice but to get transferred away from the IST bound flights. Poor thing.... but I am sure he has his way of going to IST. He gets a free tix from SQ, plus the 20% fare he pays... that is a lot of turkish coffee!

Ah... men!



Welcome to my starry one world alliance, a team in the sky!
User currently offlineSIA fan From Indonesia, joined Aug 2000, 728 posts, RR: 1
Reply 23, posted (12 years 5 months 3 weeks 6 days 8 hours ago) and read 6463 times:

SQ772,

I've never been on the SR series and been only once in the SQ series which was during a short flight (SQ 154 SIN-CGK) so I cannot compare between the two. But the legroom difference is very noticeable!

Ex-SQer,

The satays were indeed very good. How come they only give three sticks to each pax...is it so they can have private satay parties? he he



SQ*G BD*S
User currently offlineEx_SQer From United States of America, joined Apr 2002, 1436 posts, RR: 5
Reply 24, posted (12 years 5 months 3 weeks 5 days 23 hours ago) and read 6435 times:

SIA fan:
Yes I love the satays. When pax loads were low in First/Raffles I used to swipe the satay, and we eat it for lunch in the office. I then brought home the gravy, froze it, and cooked chicken in it later!!!

The portion control chart I think calls for only three sticks per passenger in Raffles, if I remember correctly. It's only a canape, so they don't uplift too much! FYI they are always catered out of SIN.

Ryanair!!!
It's not Turkish coffee that the IFS was sampling. It was Turkish delight! hehe  Smile/happy/getting dizzy


25 Ryanair!!! : Ah... Turkish delights indeed! Hehehehe... I have had some before and it is so sweet! I mean the deserts! Actually, the satay is indeed pretty delicio
26 SQ772 : Ryanair... wasn't I the one who told you about that IFS raising a rukus because he couldn't operate into IST anymore? heheh Anyway, he operated into m
27 Post contains images Mr.BA : B777 has better interior of course it's more comfortable. Well I hope the QF B744ER would be as comfortable since it has similar cabin designs as the
28 Ryanair!!! : SQ772... was it you? Oh geez, I am getting you so confused with that "kevin" character. I get so much news from the both of you I do not remember what
29 SQ772 : ryanair...or maybe it wasn't me after all. I recall telling a few people about that; perhaps it was really that "kevin" character who told you instead
30 Post contains images Ex_SQer : I first met this IFS when he was a CS. I was brand new in BKK (like... one day) and he taught me some choice words in Thai. Like..."kena f--- by eleph
31 SIA fan : Ex SQer: Are the satays really catered out of SIN? Coz one time, in the AMS-SIN leg of SQ 35 I was served satay and it was still very tasty. I love th
32 Ex_SQer : SIA Fan: Yes they are. Most other catering stations aren't able to make half decent satay, so SQ loads them chilled in SIN for all sectors. They only
33 Post contains images SQ772 : Ex-SQer, hahaha...yeah, that IFS never fails to surprise me. There was one flight where all pax had boarded and we were still waiting for cargo loadin
34 Post contains images Ex_SQer : OK.... clues to SQ772's identity: You joined in 1997 or so. You smoke. You now work for the government (or a government-linked company). You went to V
35 Post contains images SQ772 : Crew probably nightstopped (because R.F. could party until his legs were tired. Either that or they were spread apart all night R.F. rocks!). Now, tha
36 Ex_SQer : I never partied with R.F. either. I maintained a professional distance with crew, except for one IFS whom I brought to explore alternative music venue
37 Ryanair!!! : Manchester is actually more pink than the traditional party capital of London - hence the creation of "Queer As Folk", the original Brit series, not t
38 Ex_SQer : Yes it is. The Mardi Gras is always great fun, and most Mancunians don't seem to have a problem with it either - they show up with their kids, etc. Fu
39 Ex_SQer : Oh, by the way, how did you get to watch QAF in Singapore?!? Ah ha!
40 Ryanair!!! : QAF can be sourced if you know how to get it, just like Sex And The City... another one of my fav, and Will and Grace (they show thay on SQ's Krisworl
41 Ex_SQer : Will & Grace on KrisWorld?!? Haha. Does ol' Baldy know? Will we see South Park next? If I'm on that plane I promise I will lead a singalong to "Mr Han
42 SQ772 : Yep, Will and Grace has been on KrisWorld for ages, well I first saw it pre-2000. Didn't see it on my last trip though.... Just a note, I always thoug
43 Ex_SQer : Rub a dub dub. Matt Damon and Jude Law in a bathtub. I wonder what the censorship board has to say about that! Geez, don't make me hungry lah. I just
44 Ryanair!!! : Ol' Baldy probably realised that Will and Grace represented the pink sector more than anything else! Maybe that is why it was pulled off Krisworld. Wo
45 SQ772 : Must admit that the typical lunch that Americans eat didn't exactly appeal to me, especially if you ate almost the same thing for 2 weeks. That's why
46 Ex_SQer : SQ772 and Ryanair!!!... If "Sex and the City" makes it onto KrisWorld you may see more cheekopek samsengs on SIA... hmmm, that may be a good revenue g
47 Airplanetire : Very nice trip report! Was the flight from SIN to CGK really only 15 minutes in the air?!? That is really short. It looks farther than that on a map.
48 Post contains images SQ772 : Yeah, just hit the age requirement when that movie was showing at Jade. Not too sure if I could be considered one of those D.O.M. or samsengs but we h
49 Ryanair!!! : Gasp!!! SQ772... so now the secret is revealed... under that layer of latex you put on, is really an old man lurking around!
50 Ex_SQer : Airplanetire: There is an hours' time difference between SIN and CGK. Flight time is 1h 15mins. Ryanair!!!: Geez, those VS boys are such desperate thi
51 Post contains images SQ772 : Well, if you put it that way, yeah...those other platoon mates from St Andrews, ACS, St Pats, Catholic High (oops, all boys school! No wonder!!) who w
52 SIA fan : Airplanetire, Forgot to include the flight time of SIN-CGK is 1 hour 15 minutes. CGK is 1 hour behind SIN. Glad to know that you enjoy the report!
53 Ryanair!!! : SQ772... don't talk so much cock. Where is your ORD-AMS-SIN report?? I believe you should be overloaded with your nicotine fixes already! Probably OD
54 9V-SVA : Oi, I Catholic High 1 noe! I damn dirty buay song arh? 9V-SVA
55 Post contains images Ex_SQer : 9V-SVA. Not sure about the cheekopek samseng DOM part ... but you sure are foulmouthed
56 Post contains images SQ772 : Ah... now I know why that school has dropped from top 10 fourteen years ago to number 30 something these 2 years..... Our DPM must be so embarrassed..
57 Ex_SQer : Eh, Hsien Loong from Catholic High meh? For some reason I thought he was home schooled... now why did I think that?
58 SQ772 : Yes please, write a thesis to tell us why you thought that!
59 Ex_SQer : Maybe because he is so out of touch with the average citizen.
60 SQ772 : Pardon my ignorance, but what's the time difference between SIN and Hawaii? You sure are a late sleeper aren't you?
61 Ex_SQer : It's 9.30pm here. 18 hours behind SIN.
62 SQ772 : Ah...I was really ignorant after all... Thanks for the clarification. Ryanair!!!, can see that you have maintained your policy against surfing during
63 Ryanair!!! : hey, I am surfing for information huh!? At least I am not surfing porn, though I am sure it would lead to that soon! Hahahahaha.... How is Honolulu (o
64 Ex_SQer : Hawaii IS very unamerican. But heck so is LA, where I lived for four years. I avoid the tourist traps here in HNL so no crap overpriced plastic leis f
65 Post contains images SQ772 : Funny you mentioned that. We just received an email warning us against surfing "banned" sites on our laptops (by banned sites they meant gambling and
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