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Swiss, Brussels Airlines & Tyrolean To Stockholm  
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Posted (2 years 2 months 1 week 18 hours ago) and read 7433 times:

It’s Friday, 10. August 2012 and I’m on my way to Zurich Airport. I’m heading for Stockholm for the weekend. The outbound flight from Zurich to Arlanda is with Swiss, which is quite unusual for me. The last time I flew Swiss Economy Class was some time last year I think. So I’m rather looking forward to finding out what their product is like these days.

The return trip will be far more interesting though. First of all a new airport: Bromma. Secondly, a new airline: Brussels Airlines. And finally, the icing on the cake, the flight from Brussels back to Basel will be operated by Austrian Airlines on behalf of Brussels Airlines. I’m rather curious.

Welcome to this trip report!

Date: 10. August 2012
From: Zurich
To: Stockholm Arlanda
Airline: Swiss
Aircraft: A320
Cabin: Economy
Seat: 10E, middle seat


GETTING TO THE AIRPORT
As usual I take the train to get me to Zurich Airport. The train leaves at 14h07. This is not the direct airport train. I am travelling via Zurich Main Station. The journey from Basel to Zurich takes 49 minutes.
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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050470.jpg

The weather is lovely right now. It’s warm but not hot, with temperatures around 25 degrees Celsius, and the humidity is not too bad either. Stockholm should be a bit cooler, with temperatures there around 20 degrees.

Outside the train is passing through landscapes of lush and juicy green. Indeed, we’ve certainly had our fair share of rain this summer. Speaking of which, those fluffy white clouds off in the distance look as though they may turn into a thunderstorm later on in the evening.
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Zurich Main Station. On my way to the airport.
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AT THE AIRPORT
Once I arrive at the airport I head for the Bureau de Change one floor up from the platforms to get some Swedish Krona. And then from there I head for Terminal 1, go through security and then eventually on to the Swiss Senator Lounge.

The airport is surprisingly empty, I guess I’m still a bit too early for the evening wave of transfers.
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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050480.jpg

THE LOUNGE
In contrast the lounge is very full, even though we’re still in the middle of the summer vacation period. Personally I’d say the lounge is simply too small. But of course it’s all a matter of perspective, and from the recent Miles and More mileage realignment, it seems as though Lufthansa would much rather say that there are too many status holders…
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The lounge is split in two levels. The larger part of the lounge is on the upper floor and thus has a larger seating area, bar and drinks selection. That’s also where the loos and showers are. On the other hand, the view from the lower level is much better. Sure you have passengers walking by and looking at you as though you were some ape in a vivarium, but at least I can the aeroplanes. And that’s the important bit!
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The offerings in the Senator Lounge are somewhat frugal at this time of day. There are a few slices of cake and a couple of sandwiches with a cream cheese filling or turkey ham. This is the kind of in between offerings. Around lunch and super time they usually bring our a few warm dishes.

BOARDING
My stay in the lounge is a short one. I manage to have a drink and a sandwich and then already my flight shows up as ‘Go to gate’.

As my flight will be leaving from A85, which is at the far end of the A dock, I quickly collect my belonging and make my way to the gate.
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When I arrive, boarding for the flight has just started and by the looks of it, it’s going to be full.
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THE CABIN
The cabin and especially the seats are not exactly in mint condition. The cushion of the seat is so worn the colour is coming off and the ‘leather’ is all cracked. The back of the seat in front of me is dented and chipped all over. It also looks as though it’s been a while since the cabin last got cleaned – there are stains of coffee on my tray table and subsequently on the back of the seat in front of me. There is food sticking to the buckle of my seatbelt.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050493.jpg

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THE SERVICE
As I board the plane there is a flight attendant standing by the door, he even looks at me but then decides not to bother with saying anything. Or perhaps he’s just shy? So I volunteer a friendly ‘Grüezi’ and smile. To which he simply does not react. Was it something I said?

The Maitre de Cabine seems a bit uptight. One of the last passengers to board is a business type. He’s sitting on 6E. Admittedly he has quite a bit of luggage with him – three pieces and averagely sized. The Maitre de decides to tell him off in front of everybody, for the whole cabin to hear. First of all, if this is such a problem, she should be telling off her colleagues at the gate who allow passengers on board with so much junk. Secondly, there is ample space left in the overhead bins, so the scolding is completely superfluous. And what’s with the condescending tone anyway?

We take off on runway 28. Considering the healthy load we’re still quite nimble as we climb into the air. Shortly after take-off comes a left-hand turn to point us eastwards, in the direction of Lake Konstanz, where we enter German airspace and remain in it until we reach the Danish coast.
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THE MEAL
Once the ‘fasten seatbelt’ sign goes off, service begins. Things are looking up!

Or maybe not. Initially my heart skips a beat as I become aware of the fact that even in Economy there will be something warm. From a distance it looks like one of those ‘Monty’s Posh Wrap’ thingies that are so popular these days and that are offered by the likes of BMI (R. I. P.) or Lufthansa.

But when it arrives, the flight attendant hands it to me and announces it as being Bruschetta. Well no, it’s not. Really not. No, this is a slab of greasy, soggy dough that is covered in a most unhealthy looking film of grease, which I assume should be cheese.
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It takes me a while to finally try the ‘Bruschetta’, mainly because the soggy dough has soaked through the cardboard container it came in and is now glued to it. When eventually I do manage to get part of it undone, I realise that really I ought not to have bothered.

So I decide to leave the food on the tray table. And that’s where the soggy Bruschetta remains for the next hour. Yes, I timed it. It takes the crew 50 minutes after the food service to come back into the cabin with tea or coffee. I ask for and receive a coffee and another still water. But still the Bruschetta is not collected for the rubbish.
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Just as we start the initial descent, the trash trolley passes through the cabin and I am finally freed of the globules of Bruschetta aka Tasty Snack. After the trolley comes the chocolate. But in these days of cost saving and disintegrating yields, it’s not even Swiss chocolate any more.

Eventually we land. Evidently the Maitre de forgets to make a welcome announcement. Or she can’t be bothered. By the time she remembers to say something – even if it’s only to remind us to keep our seatbelts closed until we reach the parking position – we’ve already crawled onto the stand and stopped.

ARRIVAL
I’m not sure which dock we arrive at. It’s adjacent to the domestic terminal. There’s an Aeroflot and an Ethiopian plane parked there as well, so I’m assuming the place is divided in a Schengen and non-Schengen section. I pass through customs and three minutes later I’m sitting in the modern Arlanda Express heading into town. The journey lasts about 20 minutes and it really is quite impressive at what speed the train goes.

Once I arrive at the city terminus I head for Wagamama, which is close to the station, before heading to Gashaga where my hotel is.

Read on below for the return trip. Thanks!

20 replies: All unread, jump to last
 
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Reply 1, posted (2 years 2 months 1 week 17 hours ago) and read 7380 times:

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/SN_LOGO.jpg

Date: 12. August 2012
From: Stockholm Bromma
To: Brussels
Airline: Brussels Airline
Aircraft: Avro RJ100
Cabin: Economy
Seat: 12A, window


GETTING TO THE AIRPORT
It’s Sunday morning. The weather is not as nice as it was yesterday. It’s overcast and with the sun covered by the clouds, the temperature has also dropped.

To get to the airport I must first take the Lidingöbana from Gashaga Brygge, the terminus adjacent to my hotel by the sea, to the Ropsten terminus on the mainland.
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Crossing the bridge from Lidingö island to the mainland.
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There I connect to the Tunnelbana, the underground, to Stockholm’s central railway station.
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The City Terminal for the long-haul busses is located right above the station. The Flybussarna - airport bus - to Bromma airport also leaves from here.
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The airport bus takes about 20 minutes to make the journey from the city to the airport and costs about 80 Swedish Krona. The trip to Bromma reminds me a lot of Berlin and the old Tempelhof, mainly because you’re driving through a residential area right up until you arrive at the entrance to the airport.

AT THE AIRPORT
The terminal in Bromma is nice and very compact.
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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050592.jpg

I’ve already done mobile check-in, so I decide to head upstairs to check out the Yellow Lounge, which is also available to Miles & More Senators.
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But unfortunately the lounge is only open from Monday to Friday. So instead I decide to head through security while the place is still quiet.

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After that I find a seat in the only café there is airside, order a cappuccino and one of those excellent Kanell Bullar – a cinnamon roll – and wait for them to call my flight.

BOARDING
Here's a picture of the gate area at Bromma.
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Boarding for the flight is a little late as the aircraft arrived from Brussels with a slight delay. Even so, soon enough the flight is called and I make my way to the aircraft which is parked on stand 5. At Bromma, once your boarding pass has been scanned you step outside and walk past all the other aircraft standing around to your particular aircraft. I kind of like the concept, there’s something very old-school about it, but I do wonder how often passengers get on the wrong plane by accident. At least there is a sign by every stand, indicating the destination of that particular aircraft.
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The walkway along the gates is covered, which is a good thing because it starts pissing the moment I step outside. And quite badly as well. So I hope you will forgive me if perhaps the number of photos I took of the outside of my ride to Brussels is somewhat limited.
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THE CABIN
The flight is not entirely full but it’s certainly a good load for Brussels Airlines, especially up front in Business Class and Economy Flex, which are both full from what I can tell.

Apart from that, the cabin makes a good first impression. It looks clean and neat. The aircraft looks well taken care of. A big plus for Brussels Airlines for the pitch. I think I have more space here than I did on the Swiss Airbus. At least I can open up my laptop on this bird without too much of an inconvenience.
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Take-off is a fun little affair. The pilot in command pushes the throttle forward and just leaves it there without releasing the breaks. The whole aircraft starts shaking violently, the noise is deafening. Bloody brilliant.

Eventually the breaks are released and we accelerate down the runway. As we climb out we are treated to some excellent views of central Stockholm and the Gamlastan with the Royal Palace. And then very quickly we disappear into the clouds.

I’m sitting on 12A, intentionally so I can watch all the flap action. However, sitting under the wing this means I don’t see anything much while we’re on the ground, so I’m not sure at all which runway we take off from.
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THE SERVICE
There are two cabin crew working the flight today. A young woman – blond, friendly and approachable – and a middle-aged gentlemen – perhaps slightly aloof but still friendly.

THE MEAL
I decide to go for the cheese sandwich and a Coke Zero for lunch. But unfortunately they have completely sold out of any kind of sandwich on the outbound flight. I find this rather dumb, to say the least. Not just because it means I’ll go hungry until I get to Basel, but also because this is revenue the airline is missing out on.

In any case, I settle for a muffin and a Coke Zero. That should tie me over until I get home. With the delay my transfer in Brussels will not be long enough for a lounge visit and by the looks of it, there will be no sandwiches available on the short 60 minute sector from Brussels to Basel either.
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The weather en route is lovely and we are treated to some beautiful sceneries.
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THE ARRIVAL
Somehow, and really quite surprisingly, we manage to arrive in Brussels some 15 minutes ahead of schedule, despite the delay in leaving Stockholm. The approach is spectacular and offers some good views of the city.
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As we disembark I spot these in the distance.
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I even have enough time to visit the lounge. Although I’m still trying to figure this one out: in the Brussels Airlines inflight magazine I see that there is a lounge right at the beginning of the A concourse, which is also where the bus gate it for my connection to Basel.

I follow the signs and head one floor up from the public area to find a reception desk right next to the escalators. I show the young lady there my boarding pass and ask her which way to go, to which she say: ‘oh yes, you can use the SAS lounge’. I don’t get it. Brussels is Brussels Airlines’ main hub, their home, but they have to rely on SAS to have a lounge for their customers?
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Please read on below for the final leg of this trip to Basel.

[Edited 2012-08-13 12:05:43]

User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Reply 2, posted (2 years 2 months 1 week 17 hours ago) and read 7323 times:

Date: 12. August 2012
From: Brussels
To: Basel
Airline: Austrian Airlines aka Austrian Arrow aka Tyrolean on behalf of Brussels Airlines
Aircraft: Dash-8-400
Cabin: Economy
Seat: 3F, window


THE LOUNGE
I have about 20 minutes in the lounge before boarding starts. It really is quite a nice lounge, typical IKEA. The food offerings however, are a bit meagre. There’s cold cuts and cheese, but they seem to have run out of bread and all there is left is either Knäckebrot or somewhat stale looking toast bread. Well never mind. I’ll eat when I get home.
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For your spiritual well-being in the lounge...
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BOARDING
Eventually when my flight shows up as ‘boarding’ I head downstairs to gate A35, from where the flight to Basel is leaving. This is also where all the Easyjet flights seem to leave from. It’s not a pretty sight!
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050673.jpg

The Easyjet crowd coming off a flight. It was quite a trek from the plane to the building.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050675.jpg

When I arrive at the gate, there don’t seem to be any passengers there. So I start to apologise profusely to the gate agent, thinking I’ve been holding up the bus because I spent some time in the lounge. But she cuts me short and tells me no to worry about it. I’m not the last passenger and besides, with only 16 persons today’s load is very light.

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So I get on the bus and we wait. Eventually three more passengers show up but we’re still one short to make up the 16. After we wait for another 10 minutes, the gate attendant takes a decision. She marches out, informs the driver that the last passenger has been off-loaded, and off we go.

THE CABIN
Yes indeed, as expected the flight is being operated by a Tyrolean aircraft. It’s a nice livery actually.
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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050682.jpg

Inside the aircraft, the Austrian Airlines heritage is very clearly apparent. Although Brussels Airlines has made every effort to remove all traces of the Austrian carrier from inside the aircraft.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050683.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050684.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050705.jpg

We start up the engines and make a quick taxi to runway 25R. We hold for another SN Dash – this one if of the Flybe variety – to take off and then it’s our turn. As expected, with only 16 passengers on board we’re off like a rocket. I think the pilot thinks he’s flying an MD-80.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050689.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050692.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050699.jpg

THE SERVICE
Service is two young and very friendly blonde, Austrian females. As we get on board she informs passengers to sit where they like. Another person boards behind me and already the purser announces that boarding is completed. Now that was quick!

THE MEAL
Once the seatbelt sign goes off, the service begins. This time the food and drink are for free. There is a choice of either salty Doritos chips, which are an abomination as I later find out, or a sweet waffle. To drink I have the apple juice.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050706.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050707.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050708.jpg

After the meal I check out the seat pocket and find these. Probably to forestall regular customers who may be wondering what SN is doing suddenly operating a bunch of turboprops.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050700.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050701.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050702.jpg

And then very soon we start the descent.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050709.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050711.jpg

We fly past the airport in an easterly direction. After that we do a 270 left-hand turn to line up with the runway.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050713.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050715.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050721.jpg

ARRIVAL
At 18h20 we touch down, 5 minutes later I’m already on the bus on my way home.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050722.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050725.jpg

CONCLUSION
This concludes yet another really fun trip. I greatly enjoyed Stockholm, it was a fun weekend and I was lucky the weather played along.

As for the flying part, Swiss was not really that great. There were just too many things that could have been much better. Brussels Airlines was okay. They’re nothing special I don’t think, but they get the job done. The connection to Basel however, was just weird and to be honest, if this is what loads are normally like on this route, I can’t really see them keeping it up for much longer, especially if it’s just to piss off Easyjet. I think the only thing I have to complain about regarding the Brussels Airlines operation is that they fly to Bromma in Stockholm instead of Arlanda. It’s a quaint little airport for sure, but it simply does not have adequate facilities to cater for airlines of international repute in the same way Arlanda has.

For those of you who are interested, I've added a few pictures from the Saturday I spend in Växholm, another island of the archipelago.

Thanks for reading!

Cheers,
William


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Reply 3, posted (2 years 2 months 1 week 17 hours ago) and read 7306 times:

My hotel.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050513.jpg

View from the room.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050504.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050505.jpg

The ferry to Växholm.
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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050522.jpg

The remaining pictures were all taken in Växholm.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/Stockholm%202012/P1050523.jpg

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User currently offlineLH4116 From Sweden, joined Aug 2007, 1714 posts, RR: 18
Reply 4, posted (2 years 2 months 1 week 16 hours ago) and read 7182 times:

Hey William, nice report!

Quoting Knightsofmalta (Thread starter):
It’s Friday, 10. August 2012 and I’m on my way to Zurich Airport. I’m heading for Stockholm for the weekend.

Oh why didn't you tell me you were in town over the weekend, next time please let me know  
Must say though that you couldn't have come at a better time, Stockholm is really lovely in the summer, making it one of my absolute favourite cities in the world.

Quoting Knightsofmalta (Thread starter):
it seems as though Lufthansa would much rather say that there are too many status holders…

Or maybe they brought their families with them to the lounge, as they were going on holiday? That was at least the case during my visit there in early January. But yes, there are quite many status holders these days.

Quoting Knightsofmalta (Thread starter):
So I volunteer a friendly ‘Grüezi’ and smile. To which he simply does not react. Was it something I said?

Hmm, that's quite a strange contrast from the seemingly well known "Swiss Hospitality" we're used to.

Quoting Knightsofmalta (Thread starter):
But when it arrives, the flight attendant hands it to me and announces it as being Bruschetta. Well no, it’s not. Really not. No, this is a slab of greasy, soggy dough that is covered in a most unhealthy looking film of grease, which I assume should be cheese.

I had the exact same thing served on my flight on the route, almost 9 months ago. Really seems like they're serving up the exact same thing and not offering any variety. Quite bad I'd say, and at least LH manage to do a better job when it comes to that. Although I agree that the "pizza" was soggy, it didn't taste all too bad to me.

Quoting Knightsofmalta (Thread starter):
The airport bus takes about 20 minutes to make the journey from the city to the airport and costs about 80 Swedish Krona.

It's actually possible to make it to BMA using your same public transport ticket, saving you those 80 SEK  
Quoting Knightsofmalta (Reply 1):
so I decide to head upstairs to check out the Yellow Lounge, which is also available to Miles & More Senators.

Did you get any info whether it's also available for other *G members traveling on SN ex BMA?

Quoting Knightsofmalta (Thread starter):
But unfortunately they have completely sold out of any kind of sandwich on the outbound flight. I find this rather dumb, to say the least.

Yes this is what I don't like about BOB airlines. They always tend to under-cater the aircraft, resulting in many items selling out. It happens on Norwegian and SAS all the time, and it pisses me off especially when hungry  
Quoting Knightsofmalta (Reply 1):
I don’t get it. Brussels is Brussels Airlines’ main hub, their home, but they have to rely on SAS to have a lounge for their customers?

Well maybe the agent did you a favour by directing you to the SAS Lounge. The SN Biz lounge is really crap. Interior looks like an 80s United Club. Food and booze offerings however are marginally better.

Quoting Knightsofmalta (Reply 2):
The food offerings however, are a bit meagre. There’s cold cuts and cheese, but they seem to have run out of bread

So they offer leftover breakfast all day? Now that seems very strange to me, or perhaps you were just unlucky. When I visited the lounge, the offerings were the same. Hope they put out proper food once the SAS departures start closing up, otherwise I'd be really disappointed.

"Wheels Up!"
//Jonas



SAS Plus is Business Class made faux!
User currently offlinedeltamartin From Sweden, joined Dec 2010, 1061 posts, RR: 7
Reply 5, posted (2 years 2 months 1 week 16 hours ago) and read 7139 times:

Hi William!

Great report as usual!
Really nice to read about your visit to my home town! Glad to hear you enjoyed Stockholm and its surroundings.
Too bad that LX was a disappointment, but glad to hear SN was decent enough.

Quoting Knightsofmalta (Thread starter):
The return trip will be far more interesting though. First of all a new airport: Bromma. Secondly, a new airline: Brussels Airlines. And finally, the icing on the cake, the flight from Brussels back to Basel will be operated by Austrian Airlines on behalf of Brussels Airlines. I%u2019m rather curious.

Sounds like a great plan! I've long been wanting to fly that SN BMA service (although, I like you, wonder why they use BMA instead of ARN), but for the few times it could have suited my plans the price hasn't really been good enough.

Quoting Knightsofmalta (Thread starter):
AT THE AIRPORT
The terminal in Bromma is nice and very compact.

It's indeed a nice terminal, from a different era!

Quoting Knightsofmalta (Thread starter):
and one of those excellent Kanell Bullar %u2013 a cinnamon roll %u2013 and wait for them to call my flight.

I love all the Swedish words in this report! A Kanelbulle is always nice!  
Quoting Knightsofmalta (Thread starter):
Take-off is a fun little affair. The pilot in command pushes the throttle forward and just leaves it there without releasing the breaks. The whole aircraft starts shaking violently, the noise is deafening. Bloody brilliant.

Eventually the breaks are released and we accelerate down the runway

This is one of the reasons I want to fly that very route with SN.

Quoting Knightsofmalta (Thread starter):
As we climb out we are treated to some excellent views of central Stockholm and the Gamlastan with the Royal Palace. And then very quickly we disappear into the clouds.

Ah yes, a takeoff from BMA in that direction offers great views of Stockholm when seated on the left hand side.

Quoting Knightsofmalta (Thread starter):
For your spiritual well-being in the lounge...

Those statues can actually be found in many SAS lounges, for some reason!

Quoting Knightsofmalta (Reply 3):
For those of you who are interested, I've added a few pictures from the Saturday I spend in Växholm

Nice to see some pictures from the seaside!
I've spent a lot of time in the Stockholm archipelago over the years so it was really great to see!

Martin


User currently offlinesultanils From Belgium, joined Mar 2010, 1742 posts, RR: 30
Reply 6, posted (2 years 2 months 1 week 2 hours ago) and read 6465 times:
Support Airliners.net - become a First Class Member!

Hil William,

What a very nice report my friend! And I’m glad to see it contains things that I’m somewhat familiar with: BRU and Brussels Airlines.
But what happened to Swiss? That was quite an odd flight if you ask me, totally not up to the Swiss service standard. Of course I’m glad that SN came out the better one here - at least that’s what I understand from reading. Sure it’s not the highest quality airline but I’m glad to see they performed well enough this time.
And next time you are in BRU and you have some more time, give me a shout  

Quoting Knightsofmalta (Thread starter):
I’m rather curious.

Yes I was too!

Quoting Knightsofmalta (Thread starter):
but at least I can the aeroplanes. And that’s the important bit!

You made the right decision 

Quoting Knightsofmalta (Thread starter):
Was it something I said?

Or perhaps your hair was undone? Anyway, that attitude was quite unprofessional.

Quoting Knightsofmalta (Thread starter):
But in these days of cost saving and disintegrating yields, it’s not even Swiss chocolate any more.

 Wow! No more chocs, never ever? Or just ‘forgotte’n on this flight?

Quoting Knightsofmalta (Thread starter):
but I do wonder how often passengers get on the wrong plane by accident.

I wonder too, but not everyone is as ‘experienced’ in air travel as we are. Was your BP not checked at the aircraft door?

Quoting Knightsofmalta (Thread starter):
I think I have more space here than I did on the Swiss Airbus.

On the Avro? Are you sure? My impression is the other way round. These Avro’s - and the Swiss ones as well - feel quite cramped and for me, the height of the seats is too low (pun intended  )

Quoting Knightsofmalta (Thread starter):
to gate A35

Now that’s an area where I’ve never been before.

Quoting Knightsofmalta (Thread starter):
This is also where all the Easyjet flights seem to leave from.

Lately they indeed seem to board from these remote parkings next to the terminal. The times I took an EZY out of BRU, it was always connected to a finger but all the way in the back of the A terminal and that’s quite a walk. I guess they changed this due to the fact that before noon, the last part of the A terminal is transformed into the T terminal which hosts the departures of SN’s longhaul African destinations.

Quoting Knightsofmalta (Thread starter):
Yes indeed, as expected the flight is being operated by a Tyrolean aircraft. It’s a nice livery actually.

Wow, those greenish seats are fab!

Quoting Knightsofmalta (Thread starter):
This time the food and drink are for free.

For free, so SN adopts the Tyrolean service concept as well apparently?

Sultanils



In thrust we trust.
User currently offlinerogerbcn From Andorra, joined Sep 2006, 1209 posts, RR: 20
Reply 7, posted (2 years 2 months 6 days 20 hours ago) and read 6181 times:

Hola William!

Great TR, brilliant pictures and great combination of airlines on your weekend to Stockholm, a great destination in summer, with those long nights and nice temperatures.

Really surprised to see that LX behavior, I still have to find a bad crew, I remember one or two FA who seemed not to enjoy their job that day, but what you described is quite beyond my worst expectations. But what really surprised me more is the lack of chocolates, I am flying them on Sunday, see what happens.

The BMA take off remembers the one from LCY I experienced two years ago. Full power, breaks on and then suddenly release them, it is like flying in a rocket, really powerful.

Salut!

Roger



"At reise er at leve" H.C. Andersen (Travelling is Living)
User currently offlineTomskii From Belgium, joined May 2011, 467 posts, RR: 0
Reply 8, posted (2 years 2 months 6 days 15 hours ago) and read 6008 times:

Very nice report again! I love the RJ's just like you said because of the roomyness, 2-3 config is a big plus on there instead of the 3-3 on swiss (if I recall rightly)

Hope you did enjoy BRU for as long as you were there as I really enjoy it myself as my home airport. If not I would be curious to know why you didn't enjoy it a lot.  



Nikon D90 + Nikkor f4.5-5.6 18-105mm + Tamron f4-5.6 70-300mm
User currently offlineLXM83 From Switzerland, joined May 2005, 610 posts, RR: 5
Reply 9, posted (2 years 2 months 5 days 20 hours ago) and read 5676 times:

Hello Knightsofmalta

Very nice report.

Quoting Knightsofmalta (Thread starter):
And finally, the icing on the cake, the flight from Brussels back to Basel will be operated by Austrian Airlines on behalf of Brussels Airlines. I’m rather curious.

I was curious too, about the new SN route to BSL operated by VO. Your report solved that.

Quoting Knightsofmalta (Thread starter):
Secondly, there is ample space left in the overhead bins, so the scolding is completely superfluous. And what’s with the condescending tone anyway?

Having a bad day? Really should not happen as you described it!

Great pictures from Stockholm!
Thanks for posting, LXM83


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6824 posts, RR: 77
Reply 10, posted (2 years 2 months 5 days 18 hours ago) and read 5628 times:

Hi William,

nice report about your latest trip! However, I'm disappointed by Swiss' performance.

Quoting Knightsofmalta (Thread starter):
The cabin and especially the seats are not exactly in mint condition. The cushion of the seat is so worn the colour is coming off and the ‘leather’ is all cracked. The back of the seat in front of me is dented and chipped all over. It also looks as though it’s been a while since the cabin last got cleaned – there are stains of coffee on my tray table and subsequently on the back of the seat in front of me. There is food sticking to the buckle of my seatbelt.

That's really bad - one wouldn't expect all that on an LX plane.

Quoting Knightsofmalta (Thread starter):
As I board the plane there is a flight attendant standing by the door, he even looks at me but then decides not to bother with saying anything. Or perhaps he’s just shy? So I volunteer a friendly ‘Grüezi’ and smile. To which he simply does not react.

Ah, that's ridiculous!

Quoting Knightsofmalta (Thread starter):
He’s sitting on 6E. Admittedly he has quite a bit of luggage with him – three pieces and averagely sized.

Was he in C Class? Three pieces shouldn't be taken into the cabin.

Quoting Knightsofmalta (Thread starter):
Secondly, there is ample space left in the overhead bins, so the scolding is completely superfluous.

But these bins could be full on the next flight - I think it's fine to speak up, but of course a friendly tone is mandatory.

Quoting Knightsofmalta (Thread starter):
No, this is a slab of greasy, soggy dough that is covered in a most unhealthy looking film of grease, which I assume should be cheese.

That doesn't look appetizing at all - usually you expect to find something like that on a US carrier.  

Quoting Knightsofmalta (Thread starter):
A big plus for Brussels Airlines for the pitch. I think I have more space here than I did on the Swiss Airbus.

What about the configuration - 2-3 or 3-3? I flew on SN's ARJ some years ago and I felt horribly cramped - tight 3-3 seating and fixed armrest.

Quoting Tomskii (Reply 8):
love the RJ's just like you said because of the roomyness, 2-3 config is a big plus on there instead of the 3-3 on swiss (if I recall rightly)

Swiss' Avros are 3-2-configured.


PH



Nothing's worse than flying the same reg twice!
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3311 posts, RR: 12
Reply 11, posted (2 years 2 months 5 days 16 hours ago) and read 5564 times:

Nice report William!

Quoting Knightsofmalta (Thread starter):

As I board the plane there is a flight attendant standing by the door, he even looks at me but then decides not to bother with saying anything. Or perhaps he’s just shy? So I volunteer a friendly ‘Grüezi’ and smile. To which he simply does not react. Was it something I said?

The Maitre de Cabine seems a bit uptight. One of the last passengers to board is a business type. He’s sitting on 6E. Admittedly he has quite a bit of luggage with him – three pieces and averagely sized. The Maitre de decides to tell him off in front of everybody, for the whole cabin to hear. First of all, if this is such a problem, she should be telling off her colleagues at the gate who allow passengers on board with so much junk. Secondly, there is ample space left in the overhead bins, so the scolding is completely superfluous. And what’s with the condescending tone anyway?

Oh dear, doesn't sounds like a good flight on LX

Quoting Knightsofmalta (Thread starter):
But unfortunately the lounge is only open from Monday to Friday. So instead I decide to head through security while the place is still quiet.

What, there's no weekend lounge?

Quoting Knightsofmalta (Thread starter):
So I get on the bus and we wait. Eventually three more passengers show up but we’re still one short to make up the 16. After we wait for another 10 minutes, the gate attendant takes a decision. She marches out, informs the driver that the last passenger has been off-loaded, and off we go.

Hmm, tough for the late pax, nice for everyone else though

Quoting Knightsofmalta (Thread starter):
Once the seatbelt sign goes off, the service begins. This time the food and drink are for free. There is a choice of either salty Doritos chips, which are an abomination as I later find out, or a sweet waffle. To drink I have the apple juice.

How come the food was free? Is that the Tyrolean effect?



http://my.flightmemory.com/shefgab Upcoming flights:LCY-ARN-AMS-LGW,STN-OTP-AMS-YUL,YQB-JFK-LAX-DUS-STN,LGW-DXB-BKK-HKG-
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Reply 12, posted (2 years 2 months 5 days 16 hours ago) and read 5539 times:

Hi Jonas

Quoting LH4116 (Reply 4):
Oh why didn't you tell me you were in town over the weekend, next time please let me know

I definitely will. I just needed some time to switch my brain off this time round.

Quoting LH4116 (Reply 4):
Must say though that you couldn't have come at a better time, Stockholm is really lovely in the summer, making it one of my absolute favourite cities in the world.

Stockholm really is lovely in the summer. It was just bliss sitting there in Växholm watching the boats going by and eating a creamy cake.

Quoting LH4116 (Reply 4):
But yes, there are quite many status holders these days.

Fair enough. Even so, at the end of the day Miles and More is a 'loyalty programme'. Seems to me Lufthansa have forgotten that loyalty works both ways!

Quoting LH4116 (Reply 4):
It's actually possible to make it to BMA using your same public transport ticket, saving you those 80 SEK

So those strange stamp like tickets I bought for the Tunnelbana would have been valid on the Flybussarna too?

Quoting LH4116 (Reply 4):
Did you get any info whether it's also available for other *G members traveling on SN ex BMA?

From what I could tell it's only Senators, not *Gold in general.

Quoting LH4116 (Reply 4):
Yes this is what I don't like about BOB airlines. They always tend to under-cater the aircraft, resulting in many items selling out. It happens on Norwegian and SAS all the time, and it pisses me off especially when hungry

Yes, and it's particularly irritating on a flight at lunch time, when you can expect people to want to buy stuff.

Quoting LH4116 (Reply 4):
Well maybe the agent did you a favour by directing you to the SAS Lounge. The SN Biz lounge is really crap. Interior looks like an 80s United Club. Food and booze offerings however are marginally better.

You're probably right there. Even if we disregard FlyingFinn's repeated celebrations of political incorrectness, the SN Lounge in Brussels does not get many rave reviews.

Quoting deltamartin (Reply 5):
So they offer leftover breakfast all day? Now that seems very strange to me, or perhaps you were just unlucky. When I visited the lounge, the offerings were the same. Hope they put out proper food once the SAS departures start closing up, otherwise I'd be really disappointed.

Prepare to be disappointed. The stuff looked like it had been there for quite a while.

Hi Martin

Quoting deltamartin (Reply 5):
Glad to hear you enjoyed Stockholm and its surroundings.

Very much so, you're very lucky to call Stockholm home!

Quoting deltamartin (Reply 5):
Too bad that LX was a disappointment, but glad to hear SN was decent enough.

Oh well, never mind. Plenty of other airlines to try out yet.

Quoting deltamartin (Reply 5):
Sounds like a great plan! I've long been wanting to fly that SN BMA service (although, I like you, wonder why they use BMA instead of ARN), but for the few times it could have suited my plans the price hasn't really been good enough.

I've hear they can be a bit pricey. I booked through ebookers and I was quite early, so the fare was okayish.

Quoting deltamartin (Reply 5):
I love all the Swedish words in this report! A Kanelbulle is always nice!

I'm trying, sorry my spelling is a bit off. As for Kanelbulle, the guy who invented those deserves the Nobel piece price in my view! Especially with that hint of cardamon.

Quoting deltamartin (Reply 5):
Those statues can actually be found in many SAS lounges, for some reason!

Really? I'll have to look out for them next time.

Hi Nils

Quoting sultanils (Reply 6):
But what happened to Swiss? That was quite an odd flight if you ask me, totally not up to the Swiss service standard. Of course I’m glad that SN came out the better one here - at least that’s what I understand from reading. Sure it’s not the highest quality airline but I’m glad to see they performed well enough this time.

You have nothing to fear, your compatriots did a good job. The only thing I can fault them with is bad catering planning.

Quoting sultanils (Reply 6):
And next time you are in BRU and you have some more time, give me a shout

Wilco. I'm giving a course in Brussels towards the end of the year. But that may be a bit hectic.

Quoting sultanils (Reply 6):
Wow! No more chocs, never ever? Or just ‘forgotte’n on this flight?

No, no. There were chocs. But I just find it a bit odd that the airlines that prides itself with its Swissness should serve non-Swiss chocs.

Quoting sultanils (Reply 6):
Was your BP not checked at the aircraft door?

No. I showed it to the attendant but he was not really interested.

Quoting sultanils (Reply 6):
On the Avro? Are you sure? My impression is the other way round. These Avro’s - and the Swiss ones as well - feel quite cramped and for me, the height of the seats is too low (pun intended )

Yep, sure! I could fully open my MacBook Air and work on it. I couldn't do that on the LX flight.

Quoting sultanils (Reply 6):
Wow, those greenish seats are fab!

Well yes, but the really clash with the red uniform.

Quoting sultanils (Reply 6):
For free, so SN adopts the Tyrolean service concept as well apparently?

I guess the flight time is too short for BOB.

Hi Roger

Quoting rogerbcn (Reply 7):
Really surprised to see that LX behavior, I still have to find a bad crew, I remember one or two FA who seemed not to enjoy their job that day, but what you described is quite beyond my worst expectations. But what really surprised me more is the lack of chocolates, I am flying them on Sunday, see what happens.

The impression I got from the Swiss crew was that they'd been arguing or something. They weren't really working as a team. Even so, not good to allow the passengers to notice. I hope you have a better experience. Let me know how it goes!

Quoting rogerbcn (Reply 7):
The BMA take off remembers the one from LCY I experienced two years ago. Full power, breaks on and then suddenly release them, it is like flying in a rocket, really powerful.

That little Avro is a cute little thing. You'd never think the plane has it in it until you go thundering down the runway.

Hi Tomskii

Quoting Tomskii (Reply 8):
2-3 config is a big plus on there instead of the 3-3 on swiss (if I recall rightly)

Swiss has 2-3. Lufthansa has 3-3, although I believe the last Avro has now left LH.

Quoting Tomskii (Reply 8):
Hope you did enjoy BRU for as long as you were there as I really enjoy it myself as my home airport. If not I would be curious to know why you didn't enjoy it a lot.

I like what little I saw of BRU. In particular it was a very roomy and airy feel to it. There were a few people around but the place didn't feel crowded.

Hi LXM83

Quoting LXM83 (Reply 9):
I was curious too, about the new SN route to BSL operated by VO. Your report solved that.

It was an interesting experience. But I really would like to know what loads are like during the week, say.

Quoting LXM83 (Reply 9):
Having a bad day? Really should not happen as you described it!

Really bad hair day. They have good crews at Swiss. But they're just not consistently so.

Hi Planehunter

Quoting PlaneHunter (Reply 10):
However, I'm disappointed by Swiss' performance.

So was I. And quite surprised.

Quoting PlaneHunter (Reply 10):
That's really bad - one wouldn't expect all that on an LX plane.

Perhaps the plane was one of the first to receive the new slimline Recaro seats. I dunno, but I've really never seen anything quite like that on a Swiss plane.

Quoting PlaneHunter (Reply 10):
Ah, that's ridiculous!

And very rude.

Quoting PlaneHunter (Reply 10):
Was he in C Class? Three pieces shouldn't be taken into the cabin.

He was in Economy. I fully agree, he did have too much luggage. But, you can tell that to somebody discretely without exposing them in such a way. and if it really is a problem, then the airline should instruct the handling agent to enforce the luggage policy. Easyjet do, why can't Swiss?

Quoting PlaneHunter (Reply 10):
That doesn't look appetizing at all - usually you expect to find something like that on a US carrier.

Really? I thought nowadays you just get a few Pretzels on US carriers if you're lucky.

Quoting PlaneHunter (Reply 10):
What about the configuration - 2-3 or 3-3? I flew on SN's ARJ some years ago and I felt horribly cramped - tight 3-3 seating and fixed armrest.

The configuration was 2-3 and very comfy. The armrest could be moved and was quite wide, so that me seat neighbour and I could both use it comfortably.

Thank to all of you for taking the time to comment. It's much appreciated.

Cheers,
William


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 13, posted (2 years 2 months 1 day 20 hours ago) and read 5060 times:

Hello William

Interesting report you have there. Too bad about your LX flight, hope it is a one off.
We share the same opinion about SN, while not a fancy airline it still is a pretty decent airline.
As matter in fact I flew the same Avro from CPH to BRU in April as you did from BMA to AMS
The Q400 looks a bit strange, SN and green....


Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineinfodesk From Switzerland, joined May 2006, 1461 posts, RR: 33
Reply 14, posted (2 years 2 months 1 day 7 hours ago) and read 4912 times:

Hi William,

Good to see you are keeping busy flying and had another successful trip.

Quoting Knightsofmalta (Thread starter):
It’s Friday, 10. August 2012 and I’m on my way to Zurich Airport

Ok, I've given up any hope of you ever making yourself known to me when you pass through the airport. I guess you want to stay incognito!

Quoting Knightsofmalta (Thread starter):
Personally I’d say the lounge is simply too small. But of course it’s all a matter of perspective, and from the recent Miles and More mileage realignment, it seems as though Lufthansa would much rather say that there are too many status holders

It is too small for the number of people who have access to it. On my last trip to GB I used the Non-Schengen lounge, that was great as it was virtually empty. Infact, it was like sitting in a library!

Quoting Knightsofmalta (Thread starter):
Or perhaps he’s just shy? So I volunteer a friendly ‘Grüezi’ and smile. To which he simply does not react. Was it something I said?

Not a good start and not what you would expect of LX.

Quoting Knightsofmalta (Thread starter):
And that’s where the soggy Bruschetta remains for the next hour. Yes, I timed it. It takes the crew 50 minutes after the food service to come back into the cabin with tea or coffee. I

That so-called bruschetta looks absolutely vile. As for them not clearing away the rubbish, a colleague also told me a similar story about her LX flight from LIS. She was very disappointed with the service, especially as she's ex-SR crew.

Quoting Knightsofmalta (Thread starter):
Apart from that, the cabin makes a good first impression. It looks clean and neat. The aircraft looks well taken care of. A big plus for Brussels Airlines for the pitch. I think I have more space here than I did on the Swiss Airbus. At least

I just love those Avros. It'll be sad when LX finally do away with them.

Quoting Knightsofmalta (Reply 2):
Austrian Airlines aka Austrian Arrow aka Tyrolean on behalf of Brussels Airlines

Quite a mouthful. And a very strange set up if you ask me!

Quoting Knightsofmalta (Thread starter):
Although Brussels Airlines has made every effort to remove all traces of the Austrian carrier from inside the aircraft.

Not quite. They didn't manage to remove those delightful green seats.......

Btw, that afternoon tea in Sweden looks divine.

Happy flying
Infodesk   



"Do nothing in haste, look well to each step and from the beginning think what may be the end" - Edward Whymper
User currently offlineagrflyer From Switzerland, joined Nov 2005, 169 posts, RR: 0
Reply 15, posted (2 years 2 months 1 day 5 hours ago) and read 4885 times:
Support Airliners.net - become a First Class Member!

Thank you for this report. I alway like reading your reports. I will check out LX in my upcoming trip (in C) ZRH-MXP-ZRH-LAX / MIA-ZRH-MXP-ZRH.

Have a good day,



MXP-MUC-ORD/DFW-FRA-MXP in September LH in C, ZRH-TLV-ZRH in October LX in Y, ZRH-LCY-ZRH LX in Y in Nov
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Reply 16, posted (2 years 2 months 1 day 5 hours ago) and read 4876 times:

Hi Marc

Quoting MSS658 (Reply 13):
Too bad about your LX flight, hope it is a one off.

Yeah, no harm done. I was just a bit surprised though. I was kind of expecting better.

Quoting MSS658 (Reply 13):
We share the same opinion about SN, while not a fancy airline it still is a pretty decent airline.

Great minds think alike  . But seriously, I really have nothing to fault them with. They keep a low profile but they get the job done - and they do it rather well. I think that's what irritates me about Swiss so much. They make this huge song and dance about their service, when in actual fact - in Economy class at least - they're average at best.

Quoting MSS658 (Reply 13):
The Q400 looks a bit strange, SN and green....

That really was quite a strange experience, sitting there in an odd looking and nearly empty plane.

Hi Hannah

Quoting infodesk (Reply 14):
Ok, I've given up any hope of you ever making yourself known to me when you pass through the airport. I guess you want to stay incognito!

There were three ladies at the counter for the viewing gallery and I checked every one of their name tags to see if one of them was the famous Hannah.

Quoting infodesk (Reply 14):
It is too small for the number of people who have access to it. On my last trip to GB I used the Non-Schengen lounge, that was great as it was virtually empty. Infact, it was like sitting in a library!

Well that's true. The lounge in the non-Schengen area is a delight, there's hardly ever anybody there.

Quoting infodesk (Reply 14):
That so-called bruschetta looks absolutely vile. As for them not clearing away the rubbish, a colleague also told me a similar story about her LX flight from LIS. She was very disappointed with the service, especially as she's ex-SR crew.

Believe me, it was vile! I think I know exactly what it must have been like for your friend. I know I shouldn't compare Swiss to Swissair but you still do it. And very often I find myself thinking that they would not have accepted certain behaviour at Swissair that seems perfectly permissible with Swiss these days.

Quoting infodesk (Reply 14):
I just love those Avros. It'll be sad when LX finally do away with them.

I quite like them too, I have many fond memories of flights taken with them. Even so, I can't help but wonder if they will last until the C-Series arrive.

Quoting infodesk (Reply 14):
Not quite. They didn't manage to remove those delightful green seats.......

Ah yes, those seats. Looks like somebody had a jolly good sneeze just before we boarded...

Quoting infodesk (Reply 14):
Btw, that afternoon tea in Sweden looks divine.

Oh okay, I might as well come out with it and confess. Later on that day I felt compelled to return to that place and try something else from their huge selection. Everything just looked so nice and the taste....divine!

Thank for posting Marc, Hannah!

Cheers,
William


User currently offlineFlyingFinn76 From Finland, joined Jun 2009, 1706 posts, RR: 30
Reply 17, posted (2 years 2 months 18 hours ago) and read 4770 times:

Hi William,

Thanks for the OS-cum-SN-cum-whatever hybrid report. I've been waiting for someone to take the plunge and report on one of these Dash services ex-BRU but Nils keeps letting me down so I'm glad you did it. Looks quite an interesting service and I am a sucker for all kinds of weird "operated by" arrangements. Nice of them to offer a free snack as well, that's probably because the VO crews haven't been properly trained to operate the SN POS terminals, at least this is how KF, the master of all kinds of subleases (after BT at least) explains it.

I've also wanted to try the SN ex-BMA flights for a long time - that take off must be quite amazing!

Looks like you caught Swiss in a bad day - the crew sounds just terrible on your outbound flight. But even the best have bad days, that's just the way it goes...


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Reply 18, posted (2 years 1 month 4 weeks ago) and read 4490 times:

Hi FlyingFinn

Quoting FlyingFinn76 (Reply 17):
Thanks for the OS-cum-SN-cum-whatever hybrid report.

My pleasure.

Quoting FlyingFinn76 (Reply 17):
I've been waiting for someone to take the plunge and report on one of these Dash services ex-BRU but Nils keeps letting me down so I'm glad you did it.

Actually I was half expecting you to do the honours!

Quoting FlyingFinn76 (Reply 17):
Nice of them to offer a free snack as well, that's probably because the VO crews haven't been properly trained to operate the SN POS terminals, at least this is how KF, the master of all kinds of subleases (after BT at least) explains it.

Actually I hadn't thought of that but it sounds very likely.

Quoting FlyingFinn76 (Reply 17):
I've also wanted to try the SN ex-BMA flights for a long time - that take off must be quite amazing!

Yeah, that was rather fun. Although personally I think the departure from London City on the A318 was even more fun!

Quoting FlyingFinn76 (Reply 17):
Looks like you caught Swiss in a bad day - the crew sounds just terrible on your outbound flight. But even the best have bad days, that's just the way it goes...

Perhaps. But to be honest, it's because similar previous experiences with Swiss that I usually try to avoid them when I can.

Thanks for taking the time to comment.

Cheers,
William


User currently offlineadamspotter From Netherlands, joined Feb 2011, 1167 posts, RR: 12
Reply 19, posted (2 years 1 month 3 weeks 4 days 14 hours ago) and read 4185 times:
Support Airliners.net - become a First Class Member!

Hi William,

Another great report as usual, enjoyed it very much! Thanks once again for sharing.
Not impressed by SWISS at all. Filthy plane, bad crew and a very greasy and inedible snack, how can somebody eat that. SN looks quite ok, nothing special but a least not a filthy cabin  
Like your pictures of Vaxholm too.

Quoting Knightsofmalta (Thread starter):
THE LOUNGE

Been there once, nice lounge if its not too busy indeed.

Quoting Knightsofmalta (Thread starter):
and from the recent Miles and More mileage realignment, it seems as though Lufthansa would much rather say that there are too many status holders

One of the reasons I'm changing *A FFPs

Quoting Knightsofmalta (Thread starter):
But when it arrives, the flight attendant hands it to me and announces it as being Bruschetta. Well no, it%u2019s not. Really not. No, this is a slab of greasy, soggy dough that is covered in a most unhealthy looking film of grease, which I assume should be cheese.

ugghh

Quoting Knightsofmalta (Thread starter):
The pilot in command pushes the throttle forward and just leaves it there without releasing the breaks. The whole aircraft starts shaking violently, the noise is deafening.

What a great feeling that is

Quoting Knightsofmalta (Thread starter):
The approach is spectacular and offers some good views of the city.

You sure got some very nice views during your second flight!

Quoting Knightsofmalta (Thread starter):
Brussels is Brussels Airlines%u2019 main hub, their home, but they have to rely on SAS to have a lounge for their customers?

hmm very weird!

cheers,
Brendan


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Reply 20, posted (2 years 1 month 3 weeks 4 days 6 hours ago) and read 4127 times:

Hi Brendan

Quoting adamspotter (Reply 19):
Another great report as usual, enjoyed it very much! Thanks once again for sharing.

Thank you. I'm glad you enjoyed it.

Quoting adamspotter (Reply 19):
Not impressed by SWISS at all. Filthy plane, bad crew and a very greasy and inedible snack, how can somebody eat that.

No, certainly not one of Swiss's finest moments. Let's see what me next experience with them will be in a week's time.

Quoting adamspotter (Reply 19):
SN looks quite ok, nothing special but a least not a filthy cabin

Probably being 'average' has it's virtues. At least like that people don't have too high expectations so you can't disappoint them. I suspect that is Swiss' problem.

Quoting adamspotter (Reply 19):
One of the reasons I'm changing *A FFPs

Yeah, and right you are. I am seriously considering burning all my miles next year and then just not bothering anymore with LX/LH.

Quoting adamspotter (Reply 19):
What a great feeling that is

Certainly one of the funkier departures I've had lately and a good reminder of what I love about flying!

Quoting adamspotter (Reply 19):
You sure got some very nice views during your second flight!

Yep, I really was lucky that day that the route took us over central Stockholm on departure and over Brussels on arrival.

Thanks for taking the time to comment Brendan!

Cheers,
William


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