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The Turkish Route To India, TXL-IST-BOM[A320/A333]  
User currently offlineojas From India, joined Mar 2008, 2975 posts, RR: 24
Posted (2 years 6 days 21 hours ago) and read 14846 times:

http://upgrd.com/images/upload/Turkish_airlineslogo.jpg

"We are Turkish Airlines, We are globally yours"

The most painful part of a vacation is when it ends, and that marked my trip on the airline that is much talked about in the recent years. Yes, Turkish Airlines, an airline which is expanding at the rate just below population of India and China and an airline whose name is taken in the same breath as EK, QR and EY. Though I personally feel the Big 3 are EK, TK and QR and not EY, but TK is an airline that stares right into the eye of EK.

Turkish Airlines needs no introduction, an airline founded in 1933 operates scheduled services to 160 international and 41 domestic cities (38 domestic airports), serving a total of 201 airports today. A quick glimpse of their network does suggest they serve to almost every airport existing in Europe. It's induction into Star Alliance and maddening network in Europe sets it apart from its competitors. Pick up any airport and you will for sure have TK operating there. Just to give a perspective, they operate to 10 destinations in Germany,.

This trip marks my maiden journey on TK. A quick search on A.net suggests this is probably the first TR reviewing TK's new A333. One just hears the phrase "crew were a mixed bag"; I was about to experience the extent of that first hand.

My schedule:-

TK 1722 TXL - IST 1120 1505
TK 720 IST - BOM 1935 0430+1


A lion does not concern himself with the opinions of the sheep
23 replies: All unread, jump to last
 
User currently offlineojas From India, joined Mar 2008, 2975 posts, RR: 24
Reply 1, posted (2 years 6 days 21 hours ago) and read 14845 times:

First Leg of the journey: Berlin Tegel - Istanbul Ataturk
Flight no.: TK 1722

Aircraft Type: Airbus 320 - 232
Aircraft Registration: TC - JPF



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Photo © Natalie Brüggemann

Terminal View and Check - in:

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Upon arrival at the airport, it looked like some regional domestic airport and kind of explains why Qatar Airways prefers to use their A320s than the A332s on a regular basis. I entered from gate B and was greeted by a huge queue, however for reasons unknown to me I was asked to check-in at the business class counter. Click click click and I was presented with my boarding pass on the TXL - IST only and was asked to report the transfer desk at IST. I checked in one piece of luggage.

I walked across the airport and found the LH F class check - in queue longer than the Y class. My flight was departing from gate A4. After wandering about the airport searching for immigration counters for 5 minutes I walked to the gate directly and put my bags for screening. Only to find out that the guy who was calling me from the telephone booth-esque structure was an immigration officer. So while my hand bags went in for screening my passport was stamped and I was at that small gate area. I really wonder how they manage with the Air Berlin A332s from such gates.

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I settled at a chair watching the planes landing and take off, our aircraft TC - JPF had arrived shortly which was an A320. The passengers alighted and at about 1045 hours boarding was announced.

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Boarding & Flight Details:-

Flight No: TK 1722

Gate No: A4
Seat No: 19C

Departure times:-

STD: 1120 hrs
Pushback: 1115 hrs
Airborne: 1125 hrs

Flying Time: 2 hours 25 minutes

Loads: Capacity 12J/141Y; Actual 7J/138Y


Boarding was done zone wise and as per usual SOPs. I was greeted by a crew who was more interested in eating chewing gum and faffing with the first officer regarding how she couldn't get her desired shade of nail polish. Another crew member guided me to the seat. Our aircraft had the regional J class which was technically a Y seat with the middle seat kept empty. Overall the aircraft was clean and the seats were comfortable for any flight upto 5 hours. Meanwhile the FO came on to the PA system and murmured something in an incoherent version of English of which the only thing I could decode was that our flight time to Istanbul would be 5 minutes short of 2.5 hours. We pushed back at 1115 hours and thanks to a relatively short taxi we were airborne at 1125hrs.

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Inflight:-

Seat belt signs were switched off and the crew immediately swung in action. Menus were distributed which I was not expecting at all on a short flight to IST. First the drinks service, followed my a meal service. Our meal options today were Chicken or Beef (sorry nothing for the vegetarians) and I chose the former option. I didn't like the food that much, but it has got less to do with how it was prepared and more to do with my likes and dislikes. Hence while I may have not liked the food, many others would have enjoyed it. Again drawing comparisons to EK, the meal portions were small. Here are some pictures

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Another round of drinks/tea/coffee marked the end of the F&B offerings on the flight and once the trays were cleared, we had possibly arrived at the the TOD. The IFE screens just showed the moving map throughout our flight and thus my only source of entertainment was observing various people, crew on the flight. We began our descent and with lots of zig zag turns we finally touched down at IST airport.


Arrival times:-

Scheduled: 1505 hrs.
Touchdown: 1442 hrs.
Docking Time: 1500 hrs.


We landed and as a first time at IST, I was greeted by a plethora of TK planes for obvious reasons which was a pleasant sight. We docked at some remote bay and alighted via the stairs. We were bussed to the terminal and there marks my first ever flight on Turkish Airlines.

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A lion does not concern himself with the opinions of the sheep
User currently offlineojas From India, joined Mar 2008, 2975 posts, RR: 24
Reply 2, posted (2 years 6 days 21 hours ago) and read 14847 times:

Second Leg of the journey: Istanbul Ataturk - Mumbai, Chattrapati Shivaji International Airport
Flight no.: TK 720
Code share: AI 6074

Aircraft Type: Airbus 330 - 343X
Aircraft Registration: TC - JNL


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Photo © Benjamin Exenberger

Terminal View and Transit:-

Upon entering the airport, the first impression was positive as we had to go upstairs for immigration/transfer. There was a HUGE rush at the immigration and the visa counter and I was wondering how long will it actually take for a person to cross the maze. Thankfully I just had to visit the transfer desk, where an agent issued my boarding pass for IST - BOM and asked me to proceed through the security check.

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Noticing the entire apparatus made me wonder what it must be when the traffic flow is at it's peak, which possibly maybe in the morning. A quick security check and I arrived into the departure hall of IST. One thing that was extremely uncomfortable was the poor air conditioning. The worst being at the food court near Burger King and the relatively best being at patches near the departure gates. I picked up some cookies chips and Coke and decided to go to one of the empty departure gates which had an amazing view of the tarmac. At gates 213 or so you could actually see all the landings and the planes that would pass by.

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towards the departure gates

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Given the maddening network TK and other airlines operating there, I wonder why don't the authorities invest some money in adding more FIDS screens. This is because your flight does not list itself on that screen till nearly 3 hours from departure. I mean talk about CROWDED, everything from airport to FIDS to food courts to lounges. Everything. I picked up a good seat and finally settled down listening to music. Here are some pictures

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an obligatory picture of an EK B777

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After a couple of hours it was time to head to the gate, I walked across the terminal and noticed gate 306 had to go downstairs via the escalator and yes it was another remote boarding. As I approached the gate area, I shook my head seeing yet another crowded area. I managed to find a seat and stuck there till boarding was announced. The gate 306 screen turned to boarding and in no particular order the passengers were boarded the bus that was going to drive them to their aircraft.

Boarding & Flight Details:-

Flight No: TK 720
Code Share: AI 6074

Gate No: 306
Seat No: 26G

Departure times:-

STD: 1935 hrs
Pushback: 1953 hrs
Airborne: 2005 hrs

Flying Time: 6 hours

Loads: Capacity 28J/261Y; Actual 25J/257Y


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After a nice 5 minute ride we reached the doorsteps of our A330-300. Climbing up the stairs I was greeted by a pleasant cabin crew member and entered the plane. It was a new aircraft and the hardware was appealing. I located y seat and settled down at my aisle seat where a blanket and headset awaited me. While the boarding was completed well in advance, there was some security issued because of which the handbags in the overhead bins had to be counted again. This led to a minor delay after which only our aircraft pushed back at 1953hrs. The FO came on the PA system and thankfully this time around I could understand what he was speaking. Our flight time to Mumbai was going to be approximately 6 hours. There wasn't any queue for take off and after a long take off roll we lifted from IST on our way to Mumbai.

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Inflight:-

After leveling off, seat belt signs were switched off and the IFE was switched on. While it started, the crew came along and distributed the amenity kits. The seats of this aircraft were comfortable, ample leg room, foot rests pretty much like an A grade new generation economy class seat. The IFE too had a good collection of English and movies in other European languages as well as a few Hindi movies. Apart from movies, games, communication tools it also had a forward and downward camera. To summarize I was really impressed by the hard product they had on offer this A330-300 and I must admit that is was one of the best A333s I have been so far.

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The crew came along with the drinks trolley and munching, followed by another round and ended with a meal service. On this sector the options were Chicken and Vegetarian. Again the meal was not all that great, however the reason was similar to the reason why I did not like my meal on the TXL - IST sector. Here are some pictures.

I really appreciated the fact that the crew finished the meal service quickly so that the passengers could catch a good 4-4.5 hour sleep till Mumbai. I did manage to sleep for a couple of hours but woke up just in time when they crew were offering juice/water/soft drinks to the passengers who were awake. A note here that the our set of cabin crew today were just above average. Of course not that I really determine the crew ratings on how much is the angle of their lips when they smile, however having experienced some really good set of cabin crew; I can conveniently conclude that this crew were above average. They did do their job properly and did address the call buttons, but still their expressions didn't convey that same message.

After I woke up from my sleep it was time for arrival, we were over Mumbai. I asked the crew for landing cards however they had ran out of them. They just had a handful of landing cards which were offered to J class passengers. As per standard landing patterns in Mumbai for flights arriving from the west of the city, we made a 160 degree turn and were on short finals on Runway 27 of Mumbai. We touched down at 0435hrs and docked to our gate at 0450hrs thus marking the end of my first ever journey on Turkish Airlines

Arrival times:-

Scheduled: 0430 hrs.
Touchdown: 0435 hrs.
Docking Time: 0450 hrs


We deplaned through a jetbridge, the crew and myself exchanged a mutual thank you before stepping out as one could make out the poor souls were exhausted after a long flight. I wonder what would have happened if these same set of crew had to do a turnaround from ME to the Indian Subcontinent, probably they would collapse after duty!

As soon as we stepped out one of the ground staff members were handing over landing cards and we started walking the long way to the immigration. BOM is the only airport where I feel a aerobridge is a pain whereas a remote bay arrival is a blessing. Immigration took note more than a minute and soon enough we were at the baggage claim area.

Now here is where something exciting happened.

For the first time in my life, after all these years of traveling since my birth, an airline managed to not deliver my bags on time. This coveted honour went to Turkish Airlines for getting me to BOM without my bag. I waited for 5-10 minutes at the carousel after which the ground staff called my name and asked me to report to her. As I had suspected, the girl informed me that my bags did not come on this flight. What really impressed me was that the staff immediately called out names of the 5 passengers whose bags did not make it.

Now it was all pointless telling anything to this girl called Bharti, so I asked her "What next?". She quickly filled up a form for me, asked me where did I want the bags to be delivered. She assured me that my bags will come on the next flight. I gave an address, declared at the customs the worth of my bag and it's contents (EUR 250) and walked out of the airport. What puzzled all of us was that the bags that did not make it, were in transit for at least 4 hours in IST. As a result one of the European passengers decided to scream his lungs out at the girl, but the end result was the same like us. A PIR form and the bag being delivered to his place in Mumbai.

Later in the day I called up Turkish Airlines and spoke to a girl called Richa that instead of delivering the bag to my place, I will come and collect it at the airport. She agreed and said that she has put in a log at the office that I would be coming to collect my bag at the office at a particular time. The next day morning at 9am I promptly get a message from a staff member saying that my bags have come into Mumbai. I went to the airport to collect it and two people come along with my bag drop it there; say rudely "sign here" without an iota of remorse and walked away despite me telling them that my bag was damaged. Here is what TK did to my new bag.

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So all that positive impression about the Turkish Airlines ground staff in Mumbai comes crashing down and so does the overall impression of the airline. Here is where my journey with Turkish Airlines finally ends.



A lion does not concern himself with the opinions of the sheep
User currently offlineojas From India, joined Mar 2008, 2975 posts, RR: 24
Reply 3, posted (2 years 6 days 21 hours ago) and read 14837 times:

Verdict:-

I have heard the phrase "mixed bag" a lot of times here on A.net signalling the inconsistent crew. The first time I got to know the meaning of it in the true sense. All the crew, ground staff, did their jobs efficiently without any place to find faults. However there seems to be a lack of professionalism across the board. Yes, one can defend it by saying that TK are in an expansion stages and as a consequence there are inconsistencies in service. However, I still feel fundamentally the training needs a revamp. To begin with, if only they could learn to smile that often, TK will have half the battle won.

Their staff at Mumbai, albeit a ground handling company, nonetheless displayed some levels of professionalism, however that positive impression too didn't last for long when the two gentlemen came to deliver my bags. If this were any other airline, I believe we would have the people delivering the bags at least apologise on behalf of the airline for delivering the bags late. Again with all of this I'm not saying, never TK again, however the experience saddened me enough to ensure TK is not my first choice of carrier whenever I travel to Europe and beyond. Turkish Airlines needs to correct a lot of their inconsistencies as they are all set to be one of the most dominant carriers of the world.

Ratings:-

A/C : 10/10
Crew: 6/10
Food: 6/10
IFE: 8/10
Boarding& ground Formalities: 5/10
Overall: 6.2/10


My earlier report this year: [issues with photos have been resolved]

Jet Set Go To Changi: 9W 012/011 BOM - SIN - BOM (by ojas Jun 17 2012 in Trip Reports)

[Edited 2012-09-15 00:27:06]

[Edited 2012-09-15 00:30:50]


A lion does not concern himself with the opinions of the sheep
User currently offlinewin1290 From Thailand, joined Jan 2012, 280 posts, RR: 2
Reply 4, posted (2 years 6 days 9 hours ago) and read 13838 times:

Hi Ojas,

Nice trip report on Turkish Airlines! Thank you for sharing. I recently travelled with TK (in fact on the A333 TC-JNL too) and I had quite a similar comments as from your experience: great aircraft and inflight products but the inflight service from the crew should be improved. I will do a trip report on it, so we could compare our experiences on TK.

Sorry to hear about the damaged mis-connected baggage, have you contacted Turkish Airlines about the damage? Did they offer to fix/compensate?

Thanks,

Win


User currently offline9w748capt From United States of America, joined Feb 2008, 588 posts, RR: 1
Reply 5, posted (2 years 6 days 8 hours ago) and read 13755 times:

Thanks for the report! Wow that is just inexcusable how they handled your luggage. Just pathetic! And especially with your 4+ hour transit at IST. People give LHR so much grief but I've made connecting flights in different terminals there in 1:30 with no problems - bags included.

Liked the pics of the meals too - although I wonder how their veg selection was on the IST-BOM flight? Usually the Indian veg selections are better by default.

Did you file a claim with TK about your damaged suitcase or just let it be?


User currently offlinethegreatRDU From United States of America, joined Mar 2006, 2310 posts, RR: 4
Reply 6, posted (2 years 6 days ago) and read 13285 times:

Nice TR the bag issue sucks though...

I noticed your thoughts on the terminal at IST did you also notice a heavy cigarette odor permeating through the terminal and customs hall or is it just me when I go to IST?



Our Returning Champion
User currently offlinelaolao From Laos, joined May 2008, 26 posts, RR: 0
Reply 7, posted (2 years 5 days 23 hours ago) and read 13217 times:

Nice trip report, thanks.
One year ago, i made a trip HAM-IST-DEL with TK. It was just amazing. Great hardware, nice seats, very good food, actually the best airline food i had in Y. Everything on time. But i made the same experience with the crews, they are mixed, not smiling. Infact, the main drawback was IST. It's just a mess: overcrowded, bad air con, low ceilings.
Nevertheless, TK offers a very competitive product in Y. I will always fly again with them.


User currently onlineAirIndia From United Arab Emirates, joined Jan 2001, 1641 posts, RR: 1
Reply 8, posted (2 years 5 days 17 hours ago) and read 12951 times:

Great report. Gives a good sense about what to expect on TK. Crew seem to be quiet mechanical, seem to blindly following LH...........

Whats that wine you are having, i see you had the same one on both sectors...

Lastly, Istanbul the city is a zillion times better than the transit experience in IST.


User currently offlinePelle From Denmark, joined Apr 2012, 63 posts, RR: 0
Reply 9, posted (2 years 5 days 16 hours ago) and read 12888 times:

Thanks for a good report. I will be flying the same combo as you (TK A320 + A333) in a few weeks, and it looks like I can look forward to it!
I really like the outside cameras that are accessible through the IFE.

The landing cards you mentioned, what are they? The immigration forms?



Upcoming flights: CPH-KEF, BLL-STN
User currently offlineflightsimboy From Canada, joined Sep 2005, 1269 posts, RR: 4
Reply 10, posted (2 years 5 days 12 hours ago) and read 12661 times:
Support Airliners.net - become a First Class Member!

Hey Ojas,

Quoting ojas (Thread starter):
This trip marks my maiden journey on TK. A quick search on A.net suggests this is probably the first TR reviewing TK's new A333. One just hears the phrase "crew were a mixed bag"; I was about to experience the extent of that first hand.

Nice to see another first time TK flyer here!

Quoting ojas (Thread starter):
an airline whose name is taken in the same breath as EK, QR and EY. Though I personally feel the Big 3 are EK, TK and QR and not EY, but TK is an airline that stares right into the eye of EK.

I think EK, QR and EY are the three mentioned in terms of airlines from the Middle East, or the Middle Eastern Triangle. I doubt very much they signify the three top airlines of the world, though for some that might be the case.

Quoting ojas (Thread starter):
Click click click and I was presented with my boarding pass on the TXL - IST only and was asked to report the transfer desk at IST. I checked in one piece of luggage.
Quoting ojas (Thread starter):
Thankfully I just had to visit the transfer desk, where an agent issued my boarding pass for IST - BOM and asked me to proceed through the security check.

Did you have any issues with the seat you wanted? Seems like a pretty smooth transfer there.

Quoting ojas (Thread starter):
I settled at a chair watching the planes landing and take off,

Nice view.

Quoting ojas (Thread starter):
I was greeted by a crew who was more interested in eating chewing gum and faffing with the first officer regarding how she couldn't get her desired shade of nail polish.

Quite amusing.

Quoting ojas (Thread starter):
At gates 213 or so you could actually see all the landings and the planes that would pass by.

Good to know about this gate and the views it offers.

Quoting ojas (Thread starter):
After a nice 5 minute ride we reached the doorsteps of our A330-300.

I guess you could not take any photos while waiting to board at the base of the aircraft due to security reasons. I know some A.netters here have discreetly taken a few shots, and one of the A330-300 would have been awesome.

Quoting ojas (Thread starter):
While the boarding was completed well in advance, there was some security issued because of which the handbags in the overhead bins had to be counted again

Never ever heard of checked cabin baggage being accounted for.

Quoting ojas (Thread starter):
Again the meal was not all that great, however the reason was similar to the reason why I did not like my meal on the TXL - IST sector

Quite strange, considering that most on here have mentioned meals on TK to be excellent. But I guess to each his own.

Quoting ojas (Thread starter):
We deplaned through a jetbridge, the crew and myself exchanged a mutual thank you before stepping out as one could make out the poor souls were exhausted after a long flight. I wonder what would have happened if these same set of crew had to do a turnaround from ME to the Indian Subcontinent, probably they would collapse after duty!

Exhausted after a 6 hour flight!! What would be the case out of the non-stops from other long haul destinations.


User currently onlinevivekman2006 From India, joined May 2006, 540 posts, RR: 3
Reply 11, posted (2 years 4 days 19 hours ago) and read 12159 times:

Neat report Ojas. Reading one from you after a long time!

How does IST compare as a Star Alliance transit hub as compared to others that you have been to? The bag issue is a mega fail for them - considering they had more than 4 hours to transfer your bag. Even UL manages to do a good job at CMB in a 1.5 hour transit!

Were the FAs responsive to pax needs? Or did they simply disappear after the meal service was over?

Your experience makes me think if it is worth flying TK in Y, especially on longer flights.

Cheers,
Vivek


User currently offlinelychemsa From United States of America, joined Oct 2009, 1202 posts, RR: 3
Reply 12, posted (2 years 4 days 14 hours ago) and read 11917 times:

You are lucky you got your bag.

AIR CANADA lost my bag FOREVER.

After calling every day for 2 months (to India from the USA) they told me it was lost forever. They also tried to cheat me by paying $1,100 when IATA has a $1,600 maximum.

I sued them in Small Claims Court and got the maximum. Plus with my credit card and home insurance I got the TRUE VALUE of over $4,000.

It took me over 1 year to finally replace what I lost.

It was a traumatic nightmare.

Count your blessings. And I have been flying since 1954. Never happened to me nor to anyone I know including my mother who has been flying since 1948.


User currently offlineflightsimboy From Canada, joined Sep 2005, 1269 posts, RR: 4
Reply 13, posted (2 years 4 days 12 hours ago) and read 11823 times:
Support Airliners.net - become a First Class Member!

Quoting lychemsa (Reply 12):
AIR CANADA lost my bag FOREVER.

lychemsa I know if must be really traumtic for you, and those items in your bag were definitely of sentimental value, but you must learn to let it go, or at least not bring up the issue about your bag at every chance you get here on a.net.

Bags get lost, these things happen. Others have lost loved ones to the worst mishaps but I am sure they do not even use that to bash an airline at every given opportunity.


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6808 posts, RR: 77
Reply 14, posted (2 years 2 days 10 hours ago) and read 11159 times:

Hi Ojas,

nice report about your TK experience, good to see the A333 Y Class product. While the interior is very advcanced, I prefer the interior colors on the A332 and A343 which I got last year.

QF A380 Grounded, Bags Lost - LHR-SIN, TK A330/340 (by PlaneHunter Jan 30 2012 in Trip Reports)

Quoting ojas (Thread starter):
Again drawing comparisons to EK, the meal portions were small. Here are some pictures

Well, TK's catering is very good in general, but EK's is simply a class of its own.


PH



Nothing's worse than flying the same reg twice!
User currently offlineojas From India, joined Mar 2008, 2975 posts, RR: 24
Reply 15, posted (2 years 1 day 23 hours ago) and read 11032 times:

Thank you all for your comments!

Quoting win1290 (Reply 4):
Nice trip report on Turkish Airlines! Thank you for sharing.

Thanks Win

Quoting win1290 (Reply 4):
Sorry to hear about the damaged mis-connected baggage, have you contacted Turkish Airlines about the damage? Did they offer to fix/compensate?
Quoting 9w748capt (Reply 5):
Did you file a claim with TK about your damaged suitcase or just let it be?

Since I do not stay in Mumbai, it was a pointless exercise wasting my time to claim it.

Quoting 9w748capt (Reply 5):
although I wonder how their veg selection was on the IST-BOM flight? Usually the Indian veg selections are better by default.

Their veg option was something similar, but it could have been better.

Quoting thegreatRDU (Reply 6):
did you also notice a heavy cigarette odor permeating through the terminal and customs hall or is it just me when I go to IST?

No that particular odor was not there.

Quoting laolao (Reply 7):
One year ago, i made a trip HAM-IST-DEL with TK. It was just amazing. Great hardware, nice seats, very good food, actually the best airline food i had in Y. Everything on time. But i made the same experience with the crews, they are mixed, not smiling. Infact, the main drawback was IST. It's just a mess: overcrowded, bad air con, low ceilings.
Nevertheless, TK offers a very competitive product in Y. I will always fly again with them.

That is true, TK offers competitive fares and the fact they are a Star Alliance member makes a lot of difference.

Quoting AirIndia (Reply 8):
Whats that wine you are having, i see you had the same one on both sectors...

That was cabernet sauvignon,

Quoting AirIndia (Reply 8):
Lastly, Istanbul the city is a zillion times better than the transit experience in IST.

I believe so too from all the pictures I have seen of IST.

Quoting Pelle (Reply 9):
The landing cards you mentioned, what are they? The immigration forms?

Yes, the immigration forms.

Quoting flightsimboy (Reply 10):
I think EK, QR and EY are the three mentioned in terms of airlines from the Middle East, or the Middle Eastern Triangle. I doubt very much they signify the three top airlines of the world, though for some that might be the case.

Well it depends how you define top 3, EK, EY, QR are considered top in the superlative aspects of operations and growth. From that point of view TK is more deserving in that list than EY.

Quoting flightsimboy (Reply 10):
Did you have any issues with the seat you wanted? Seems like a pretty smooth transfer there.

No, not at all. It's just that I was asked to report to the transit desk at IST. I did not ask for any seat preference either.

Quoting flightsimboy (Reply 10):
I guess you could not take any photos while waiting to board at the base of the aircraft due to security reasons. I know some A.netters here have discreetly taken a few shots, and one of the A330-300 would have been awesome.

I did manage to take a couple of them though if you noticed above.

Quoting flightsimboy (Reply 10):
Never ever heard of checked cabin baggage being accounted for.

My first time too.

Quoting vivekman2006 (Reply 11):
Neat report Ojas. Reading one from you after a long time!

Thanks Vivek.

Quoting vivekman2006 (Reply 11):
How does IST compare as a Star Alliance transit hub as compared to others that you have been to?

The Star hubs that I have visited are IAD, IAH, CLT, BKK, SIN, IST, MUC. IMO IST falls in the middle.

Quoting vivekman2006 (Reply 11):
Were the FAs responsive to pax needs? Or did they simply disappear after the meal service was over?

Your experience makes me think if it is worth flying TK in Y, especially on longer flights.

FAs were responsive, but yes they dimmed the lights and went to the galley. Probably while I was sleeping they might have made a round to check on passengers.

Quoting lychemsa (Reply 12):

You are lucky you got your bag.

AIR CANADA lost my bag FOREVER.

Sorry to hear that I believe it must have been a traumatic experience. I hope you have had a closure.

Quoting PlaneHunter (Reply 14):
nice report about your TK experience, good to see the A333 Y Class product. While the interior is very advcanced, I prefer the interior colors on the A332 and A343 which I got last year

Thanks PH, i liked the A333 colours better. And BTW I must tell you I had a wonderful time in Germany. It's a beautiful country.



A lion does not concern himself with the opinions of the sheep
User currently offlinekaran69 From India, joined Oct 2004, 2889 posts, RR: 17
Reply 16, posted (1 year 12 months 3 days 18 hours ago) and read 10350 times:

Nice report Ojas, good to see you writing about carriers from the middle east  

I am also happy to see their product on the new 333s, especially given the other 333 that hit Mumbai , TG LH QR CX DL, their hard product seems to be one of the best right there of course this might change with 9W and VS getting theirs soon

Also TK currently offer. The most competitive fares from India to the West but seeing the chaotic immigration queues at IST I am a bit apprehensive to book them

keep them coming

ojas one thing few of the pics seem out of sync , kindly correct them

karan


User currently offlineflightsimboy From Canada, joined Sep 2005, 1269 posts, RR: 4
Reply 17, posted (1 year 12 months ago) and read 9941 times:
Support Airliners.net - become a First Class Member!

Quoting ojas (Reply 15):
I did manage to take a couple of them though if you noticed above.

Yes thanks for those, but none at the stairs itself  


User currently offlinestipica From Croatia, joined Feb 2011, 426 posts, RR: 8
Reply 18, posted (1 year 11 months 4 weeks 6 hours ago) and read 9630 times:

Hi ojas !
nice to read yours opinion on TK ... this is for me love&hate relationship ... what can we do hehe

Quoting ojas (Thread starter):
I personally feel the Big 3 are EK, TK and QR and not EY

I agree with you they are so aggressive and present in the so-called globalization game ...
thanks stipica  



Open your eyes and think
User currently offlineojas From India, joined Mar 2008, 2975 posts, RR: 24
Reply 19, posted (1 year 11 months 3 weeks 5 days 22 hours ago) and read 9311 times:

Quoting stipica (Reply 18):
Hi ojas !
nice to read yours opinion on TK

Thanks for dropping by!



A lion does not concern himself with the opinions of the sheep
User currently offlineSR 103 From United States of America, joined Sep 2000, 1740 posts, RR: 38
Reply 20, posted (1 year 11 months 2 weeks 15 hours ago) and read 8418 times:

Excellent trip report as always Ojas. Looks like you have a nice little adventure with TK.

Everyone who I know that has flown TK has nothing but positive things to say about the airline. In fact, something everyone has commented about is the meals and how wonderful they are. Its interesting to see that you found them not to your taste. Any reason you did not go for the Indian option on the BOM flight? I have yet to try them myself to say otherwise, but I have eaten a lot of "DO & CO" meals on other airlines and I rate them very highly.

From reading your report, it seems as if TK are good but nothing out of the ordinary. Maybe it has something to do with their rapid growth the airline has experienced as of late. Reminds me a lot of another large Middle Eastern carrier that has similar issues.

But hey, anything has to be better than 9W economy right?  


User currently offlineojas From India, joined Mar 2008, 2975 posts, RR: 24
Reply 21, posted (1 year 11 months 1 week 6 days 22 hours ago) and read 8149 times:

Thanks SR 103 for dropping by!

Quoting SR 103 (Reply 20):
Excellent trip report as always Ojas

Thank you.  
Quoting SR 103 (Reply 20):
Its interesting to see that you found them not to your taste. Any reason you did not go for the Indian option on the BOM flight?

There were just 2 options on the IST - BOM sector, that is why went with c.hicken

Quoting SR 103 (Reply 20):
Maybe it has something to do with their rapid growth the airline has experienced as of late. Reminds me a lot of another large Middle Eastern carrier that has similar issues.

Yep, I hear you .... but I suppose not many have praised the crew around here.

Quoting SR 103 (Reply 20):
But hey, anything has to be better than 9W economy right?

Off lately, even AIX is better than 9W.



A lion does not concern himself with the opinions of the sheep
User currently offlineadamspotter From Netherlands, joined Feb 2011, 1161 posts, RR: 3
Reply 22, posted (1 year 11 months 1 week 5 days 13 hours ago) and read 7771 times:
Support Airliners.net - become a First Class Member!

Nice report you have made here.
Have some trips with TK planned at the beginning of next year so its nice to read about another experience.
Sorry to hear about your bag!

cheers,

Brendan


User currently offlineojas From India, joined Mar 2008, 2975 posts, RR: 24
Reply 23, posted (1 year 11 months 6 days 22 hours ago) and read 7145 times:

Quoting adamspotter (Reply 22):

Nice report you have made here.
Have some trips with TK planned at the beginning of next year so its nice to read about another experience

Thank you for your observations.



A lion does not concern himself with the opinions of the sheep
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