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Turkish Airlines Business Class: BKK > SGN (4/9)  
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1682 posts, RR: 18
Posted (1 year 6 months 3 weeks 6 days 4 hours ago) and read 9702 times:

Hello and welcome! This is the fourth part in a series of nine trip reports. You can find parts I, II and III here:
SWISS_FIRST_CLASS: Zürich > Bangkok (1/9) (by Knightsofmalta Sep 15 2012 in Trip Reports)

ROYAL_JORDANIAN_BUSINESS_CLASS: BKK > KUL (2/9) (by Knightsofmalta Sep 21 2012 in Trip Reports)

Egypt_Air_Business_Class: KUL > BKK (3/9) (by Knightsofmalta Sep 22 2012 in Trip Reports)

INTRODUCTION
Yesterday I arrived in Bangkok from Kuala Lumpur. Due to the rather late arrival in Bangkok, I spent the night at the Novotel Suvarnabhumi. Today I continue my journey with my third 5th freedom flight of this trip, this time with Turkish Airlines from Bangkok to Ho Chi Minh City, formerly known as Saigon. My flight is not until 15h00. So I have all the time in the world to spend a leisurely morning checking emails and generally taking it easy.

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Date: 3. September 2012
Airline: Turkish Airlines
Aircraft: A340-300
From: BKK
To: SGN
Cabin: Business
Seat: 1H, window


I leave the hotel in due course and head for the terminal through the underground passageway.

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CHECK-IN
Turkish Airlines uses check-in row S at Bangkok airport. When I arrive there are already quite a few people checking in for the flight. It looks like there’s a larger group travelling today.

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The check-in agent conscientiously checks my visa application for Vietnam and then duly issues my boarding pass. Today I’m on 1H, a window seat. He also hands me a priority pass to get me through security quicker. And indeed, security is a breeze. Immediately behind security is passport control and then I’m airside.

Suvarnabhumi artwork.

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I return to the Thai Airways Royal Silk Lounge I sat in a few days previously as I waited for my flight to KL on Royal Jordanian. I’m feeling much more awake today.

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THE LOUNGE
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When I arrive the lounge is very quiet, there are only two more passengers there, which gives me an opportunity to take some more pictures without irritating anybody.

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I take a seat by the window and watch the traffic while I sip on a Coke Zero. I even manage to see the Egypt Air flight arriving from Cairo. Later on it will be heading for Kuala Lumpur.

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About 45 minutes before departure the flight shows up as ‘BOARDING’. Time to head for the gate.

BOARDING
Once I’m inside the holding pen I take a few pictures of my bird. It’s an A340-300 and I’m delighted to see it’s wearing the STAR ALLIANCE livery.

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Great place to hang your bag...

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There are some passengers wearing a Turkish Airlines sticker, presumably in transit from Istanbul to Ho Chi Minh. I take this to mean that all passengers disembarked in Bangkok for the aircraft to be cleaned.

However, later on when I enter the aircraft as the first passenger through the L1 airbridge, I am surprised to find that many of the seats in Business Class are already taken. I can only imagine that these were transfer passengers who simply elected not to deplane during the turnaround.

The crew are perhaps the biggest let down on this flight. I’m not entirely sure if they were uninterested in the passengers or in their job in general. When I step on the plane there is a flight attendant standing by the entrance. But she’s giving me the silent treatment.

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THE CABIN
The cabin is a huge let down. Of course I am aware of the fact that the A340-300 still has the old Business Class. But that’s not really the issue. The cabin is just in a very sad state. First of all, there are bits and pieces of food littered around the cabin and the seat. And I don’t mean the ‘short turnaround, no time to clean’ variety of food but more of the ‘can-anybody-even-remember-when-they-last-gave-this-cabin-a-good-scrub’ variety.

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The loo looks ancient. Whereas the new Airbuses have those nice white plastic surface toilets with an automatic tap that registers movement, this old bird still has the old style loo that looks as though it was formed out of one slab of aluminium. There are bits on the tap missing, and when I finally manage to get the water flowing it just comes out in spits. Even an octogenarian with prostate trouble could do better!

Another interesting point is that the overhead bins of the middle row only reach halfway up the Business Class cabin, starting at row 3. Seeing as Turkish Airlines never had a First Class on this bird, I’m assuming this means that in its old configuration the aircraft only had three rows of Business and the rest was Economy Class. Perhaps somebody can shed some light on this mystery?

http://i1135.photobucket.com/albums/m627/Knightsofmalta/TK%20BKK%202012/P1060303_zpsb20849a7.jpg

Generally speaking, we do not approve at all!

DEPARTURE
Oh for heaven’s sake. You’d think we were departing for the long flight all the way back to Istanbul judging by the pathetic crawl and subsequent climb I am treated to on this bird.

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SERVICE
Before we push back the crew distribute the earphones for this leg. And what crappy earphones they are. Honestly, I really don’t understand why they even bother at all if this is the best they’re willing to do.

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Generally speaking the service is very chaotic and unorganised. The male attendant working the left aisle starts serving the first three rows on his side with food. Half way through, he disappears and instead out comes a female flight attendant distributing the hot towels.

After that the male attendant resumes his service, while my side of the plane is still staring at an empty tray table.

Eventually another female flight attendant appears and starts serving the food on our side. There are no ‘would you like something to eat’ or the likes, instead she silently plonks down the icy cold plate and moves on to the next row. And then nothing. At some point during the flight she does manage to open her mouth to ask me what I’d like to drink. I ask for sparkling water, which eventually arrives just as I take my last bite out of the sandwich.

Later on when the crew come round to collect the dishes, she removes everything without even saying a word. ‘Have you finished’ might have helped as the guy next to me still has half a glass full of drink, which apparently he was planning on drinking he tells me. Too late. Gone! Better luck next time.

THE MEAL
The meal consists of a sandwich and a piece of some apple pie with crumble on it. I wasn’t expecting the full Do & Co experience on a flight of only 75 minutes, but when the sandwich is still so cold it hurts your teeth and gums I draw the line.

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The apple pie looks rather nice. It’s just a pity the crew doesn’t find it necessary to distribute a fork to eat it. Of course one might argue that I’m being picky here. But in fact most passengers in Business Class request a fork in the end, which leaves the crew running around the cabin with cutlery as the passengers get started on the dessert.

By the time I finish there's still another 35 minutes to go to Hanoi. I ask for a cup of coffee, evidently this is not part of the service concept today and the flight attendant gives me a big frown before she eventually, grudgingly fetches me a cup of coffee. Pity about the plastic spoon though...

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By this time I'm really not too impressed. At least the view outside is nice!

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ARRIVAL
Ho Chi Minh City airport is surrounded on all sides by densely populated areas and on the approach we come in very low over a residential area which only ends just before the perimeter fence.

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As we taxi to the terminal I sight a few Russian built rare birds from days gone by, most of which don’t look as though they’re going anywhere any time soon.

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I collect my visa, go though immigration and then take a taxi into the city.

Saigon is a charming place. I really like it. It has an old fashioned character about it that is an interesting mix of French architecture, dating from the country’s colonial past as part of French Indochine, and red flags with the hammer and sickle I remember seeing on TV when I was a kid during the cold war and which I had already nearly forgotten had ever existed.

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CONCLUSION
To be fair, one should not generalise based on the experience made on one flight alone, especially such a short one as the Bangkok to Ho Chi Minh City sector. Nonetheless, as they say you never get a second chance to make a first impression. And I am quite disappointed by the performance Turkish Airlines gave today on this flight. The hardware was crap, dirty and worn and the crew very evidently couldn’t give a shit.

Would I fly Turkish Airlines again? Hard to say, for sure they will not be my first choice when booking future travels.

To be continued...

20 replies: All unread, jump to last
 
User currently onlinedebonair From Germany, joined Jan 2004, 2354 posts, RR: 4
Reply 1, posted (1 year 6 months 3 weeks 6 days 1 hour ago) and read 9437 times:

Quoting Knightsofmalta (Thread starter):
There are some passengers wearing a Turkish Airlines sticker, presumably in transit from Istanbul to Ho Chi Minh.

Nope, typical BKK security scheme! Most airline "sticker" their passenger to more easily identity them- it is funny to watch ground staff running from one duty free shop to an other "Sir, stop shopping, your Moscow flight is leaving NOW- hurry, hurry!"...

Quoting Knightsofmalta (Thread starter):
Another interesting point is that the overhead bins of the middle row only reach halfway up the Business Class cabin, starting at row 3. ... Perhaps somebody can shed some light on this mystery?

Might have something to do with the bar...


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User currently offlineMSS658 From Belgium, joined Oct 2010, 2472 posts, RR: 15
Reply 2, posted (1 year 6 months 3 weeks 6 days 1 hour ago) and read 9433 times:

Hi William


Great report, thanks for sharing as always!
Too bad to see that TK gave a bad impression, I believe the 343's will be history soon with TK.
I found crew to look disorganized as well, albeit my SATA trip in 2011.

Looking forward to the next

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlinenethkt From Thailand, joined Apr 2001, 1044 posts, RR: 3
Reply 3, posted (1 year 6 months 3 weeks 5 days 17 hours ago) and read 9044 times:

I believe this aircraft used to offer some kind of Business sleeper seats service briefly with row 1 (and row 2) being the sleeper seats with more extra legroom than usual Business class seats.
I flew the old config TC-JIH back in September 2008 and found the same situation on the aircraft.
Also one other reason could be about the bar, to make it more present and pleasant with nothing above, but notice, the overhead compartment start wayyy back from the bar.

That focaccia made by PG catering is disgusting. They used to served it on their domestic flights such as BKK-HKT, BKK-CNX, BKK-USM. PG now switch to full cold meal service on Thailand domestic flights though.

Anyhow, thank you so much for the quick trip report on TK intra Indo-China flights!
Cheers,
net-hkt



Let's just blame it on yields.
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1682 posts, RR: 18
Reply 4, posted (1 year 6 months 3 weeks 5 days 17 hours ago) and read 8976 times:

Hi Debonair

Quoting debonair (Reply 1):
Might have something to do with the bar...

Possibly, but the bins already ended quite far back.

Hi Marc

Quoting MSS658 (Reply 2):
Great report, thanks for sharing as always!

Thanks, my pleasure!

Quoting MSS658 (Reply 2):
Too bad to see that TK gave a bad impression, I believe the 343's will be history soon with TK.

Good, those planes looked as though they were about to fall apart, at least from the inside. It's a pity TK were such a disappointment, both in terms of hardware and software.

Hi Net-hkt

Quoting nethkt (Reply 3):
I believe this aircraft used to offer some kind of Business sleeper seats service briefly with row 1 (and row 2) being the sleeper seats with more extra legroom than usual Business class seats.

Do you mean like a sort of Business extra or that was the only Business they had on this bird?

Quoting nethkt (Reply 3):
That focaccia made by PG catering is disgusting. They used to served it on their domestic flights such as BKK-HKT, BKK-CNX, BKK-USM. PG now switch to full cold meal service on Thailand domestic flights though.

The focaccia was quite a disappointment, especially compared to what Qatar has to offer on a route of similar length.

Thanks for taking the time to comment, gents.

Cheers,
William


User currently offlineabrelosojos From Venezuela, joined May 2005, 5014 posts, RR: 55
Reply 5, posted (1 year 6 months 3 weeks 5 days 17 hours ago) and read 8972 times:

I believe this is the first coverage of this 5th freedom route. Thanks for taking the time with it. I continue to be amazed at disappointed at how much service standards have fallen at Turkish. It reminds me of Emirates.

Oh well.

Saludos,
A.



Live, and let live.
User currently offlineCarfield From United States of America, joined Dec 2003, 1834 posts, RR: 9
Reply 6, posted (1 year 6 months 3 weeks 5 days 13 hours ago) and read 8758 times:

TC-JDK has the same overhead bin arrangement... but I did not pay much attention to it, as I was in row 4.

Well that is the same service you can see on longer TK flights too. They are extremely disorganized and the crews are not working together. But on longer flights, the chef organizes things so the service has improved. But once the chef is gone, I guess they really have no idea on what to do. The snacks are definitely too small and I expect at least a full meal on a tray, even a cold one. Just a plate of food is unacceptable, given what the competitions serve.

TK has lots of growing up to do and consistency perhaps is the more urgent issue it faces. Your trip report sort of reconfirms my feeling about the "lack of" service on TK long haul business class.

Carfield


User currently offlinelukeyboy95 From United Kingdom, joined Apr 2008, 1084 posts, RR: 32
Reply 7, posted (1 year 6 months 3 weeks 5 days 13 hours ago) and read 8705 times:

Hi William.

What a disappointment. I would never have anticipated that Egyptair would totally eclipse Turkish on this 5th Freedom. Going from Win's economy menu for that sector the only economy offering difference is marble cake instead of Apple Pie.

Turkish seem to have put alot of effort getting the masses onboard their planes clearly to the detriment of the premium cabin.

Rgds

Luke



Breaking down the stereotypes - one by one
User currently offlinereifel From Germany, joined Feb 2005, 1310 posts, RR: 1
Reply 8, posted (1 year 6 months 3 weeks 5 days 12 hours ago) and read 8589 times:

Thanks a lot for this interesting part... Wow, what a crappy service. You're right, it's a short sector and all that, but hey, a fork, a spoon, some smiles etc should be provided in C class, especially considering what asian competition is offering in C Class....

User currently offlineMH017 From Netherlands, joined Apr 2005, 1669 posts, RR: 31
Reply 9, posted (1 year 6 months 3 weeks 5 days 10 hours ago) and read 8470 times:

Thanks a lot for sharing your TK experience...

Flew the very same route last February (2012); it was on a 777-300, though, and in Economy-class...

Was quite pleased with the plane and service...great IFE too, which, apparently, was lacking on your old 340-300...

Disorganized crew; well, that point is true...found them that way too, being served by 3 different F/A's at that time (i.s.o. a fixed team doing a fixed part of the cabin)...catering: almost the same as yours, being a sandwich and cake both on BKK-SGN and SGN-BKK; when asked for a coke to drink along with it, I got 2 glasses (+ water) so cannot complain here... 

Too bad, you were served by TK in C-class this way...guess, this crew was just doing the BKK-SGN-BKK stretches that day, and might not be 'at it' doing this short intermittent day...but, this should not be an excuse for treating you this way !!!

Because of our 'well treated' flights on TK, we'll be doing a real longhaul next year April with them (IST-LAX-IST) to see if they're good on these flights too (we're at least really excited and looking forward to that); hopefully, you'll also re-try them on a much longer trip next time - in all honesty, a 1 hour 15 minutes flight cannot be the standard for future flights, right ?



don't throw away tomorrow !
User currently offlinenethkt From Thailand, joined Apr 2001, 1044 posts, RR: 3
Reply 10, posted (1 year 6 months 3 weeks 5 days 10 hours ago) and read 8468 times:

OH dear, don't tell me the chef onboard is real.
He/She is just another cabin crew member acting/pretending as chef.
He/She may take care of food/meals more than rather serving it to pax.

Quoting Knightsofmalta (Reply 4):
Do you mean like a sort of Business extra or that was the only Business they had on this bird?

More like a business extra, business front-row seats among other business class seats in the cabin.



Let's just blame it on yields.
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1682 posts, RR: 18
Reply 11, posted (1 year 6 months 3 weeks 5 days 4 hours ago) and read 8086 times:

Hi A.

Quoting abrelosojos (Reply 5):
I believe this is the first coverage of this 5th freedom route. Thanks for taking the time with it.

My pleasure.

Quoting abrelosojos (Reply 5):
I continue to be amazed at disappointed at how much service standards have fallen at Turkish. It reminds me of Emirates.

I guess that's what always happens when a company grows so rapidly that it is unable to ensure proper training for its employees.

Hi Carfield

Quoting Carfield (Reply 6):
Well that is the same service you can see on longer TK flights too. They are extremely disorganized and the crews are not working together.

That pretty much was my impression too. The atmosphere on board was as though the crew had had some arguments.

Quoting Carfield (Reply 6):
The snacks are definitely too small and I expect at least a full meal on a tray, even a cold one. Just a plate of food is unacceptable, given what the competitions serve.

Actually I wouldn't even have minded the quantity if it hadn't been so cold that it hurt the gums.

Quoting Carfield (Reply 6):
TK has lots of growing up to do and consistency perhaps is the more urgent issue it faces. Your trip report sort of reconfirms my feeling about the "lack of" service on TK long haul business class.

Service consistency is certainly one aspect, but it wasn't only that. The overall impression was not too hot, from the crap earphones, to the dirt everywhere and the seat that was falling apart.

Hi Luke

Quoting lukeyboy95 (Reply 7):
What a disappointment. I would never have anticipated that Egyptair would totally eclipse Turkish on this 5th Freedom.

Funny you should say that. That's exactly what I thought as I got off the plane in Saigon!

Quoting lukeyboy95 (Reply 7):
Turkish seem to have put alot of effort getting the masses onboard their planes clearly to the detriment of the premium cabin.

More than anything else, I think TK is under the misconception that fancy new planes and a shiny new cabin interior are enough to make them a quality airline. The 'human factor' is completely neglected and it shows.

Pity, I was quite looking forward to the flight.

Hi Reifel

Quoting reifel (Reply 8):
Thanks a lot for this interesting part...

My pleasure!

Quoting reifel (Reply 8):
Wow, what a crappy service.

Yes, but I can't complain. All the other flights on this trip were rather good!

Quoting reifel (Reply 8):
You're right, it's a short sector and all that, but hey, a fork, a spoon, some smiles etc should be provided in C class, especially considering what asian competition is offering in C Class....

Maybe TK figured there's no need to offer a good service. The flight showed a healthy load even so.

Hi MH017

Quoting MH017 (Reply 9):
Thanks a lot for sharing your TK experience...

My pleasure.

Quoting MH017 (Reply 9):
Was quite pleased with the plane and service...great IFE too, which, apparently, was lacking on your old 340-300...

I suppose it might have helped if the plane I was on hadn't been about to fall apart.

Quoting MH017 (Reply 9):
Too bad, you were served by TK in C-class this way...guess, this crew was just doing the BKK-SGN-BKK stretches that day, and might not be 'at it' doing this short intermittent day...but, this should not be an excuse for treating you this way !!!

That's probably it actually. Just get it over with until they get back to the hotel in BKK. If so it's not very professional though.

Quoting MH017 (Reply 9):
Because of our 'well treated' flights on TK, we'll be doing a real longhaul next year April with them (IST-LAX-IST) to see if they're good on these flights too (we're at least really excited and looking forward to that); hopefully, you'll also re-try them on a much longer trip next time - in all honesty, a 1 hour 15 minutes flight cannot be the standard for future flights, right ?

I hope you enjoy your trip and I wish you better luck with the crew.

Hi Net-hkt

Quoting nethkt (Reply 10):
He/She is just another cabin crew member acting/pretending as chef.

Which is what all airlines do. One of the cabin crew is always in charge of catering. Calling him or her a chef sounds better I guess.

Quoting nethkt (Reply 10):
More like a business extra, business front-row seats among other business class seats in the cabin.

Sounds rather strange actually.

Thanks for taking the time to comment guys!

Cheers,
William


User currently offlinesultanils From Belgium, joined Mar 2010, 1571 posts, RR: 30
Reply 12, posted (1 year 6 months 3 weeks 4 days 14 hours ago) and read 7768 times:
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Hello William,

Nice report again. You caught me by surprise here, does TK fly to SGN  Wow!
What a letdown this flight was! I really thought Turkish would give the others a run for the money and deliver you the finest of service, even on this short flight. Some other reports show that TK really CAN do it. And an older (outdated) aircraft is no reason for the bad service.

Quoting Knightsofmalta (Thread starter):
It’s an A340-300 and I’m delighted to see it’s wearing the STAR ALLIANCE livery.

That was perhaps the only good thing about this flight?

Quoting Knightsofmalta (Thread starter):
The cabin is a huge let down.

I'm sorry to hear that. Perhaps these frames are so heavily used that a proper cleaning only can be done when they go in for a check?

Quoting Knightsofmalta (Thread starter):
You’d think we were departing for the long flight all the way back to Istanbul judging by the pathetic crawl and subsequent climb I am treated to on this bird.

Hey come on Will, some more appreciation for this nice and old lady 

Quoting Knightsofmalta (Thread starter):
But in fact most passengers in Business Class request a fork in the end, which leaves the crew running around the cabin with cutlery as the passengers get started on the dessert.

The whole service round looks like a complete flaw sadly...

Sultanils



In thrust we trust.
User currently offlinedeltamartin From Sweden, joined Dec 2010, 1061 posts, RR: 7
Reply 13, posted (1 year 6 months 3 weeks 4 days 9 hours ago) and read 7601 times:

Hi William!

Nice report, but a shame to see that TK disappointed, I'll fly them myself this winter, and I'm very much looking forward to it, since their Economy is said to be very good, both on long- and shorthaul.

Quoting Knightsofmalta (Thread starter):
It’s an A340-300 and I’m delighted to see it’s wearing the STAR ALLIANCE livery.

Congrats! I flew SE-REF last fall, which at the time was the only *A painted longhaul bird in the SAS fleet.

Quoting Knightsofmalta (Thread starter):
Before we push back the crew distribute the earphones for this leg. And what crappy earphones they are. Honestly, I really don’t understand why they even bother at all if this is the best they’re willing to do.

Wow, not good at all, considering that you flew Business Class after all.

Martin


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1682 posts, RR: 18
Reply 14, posted (1 year 6 months 3 weeks 4 days 3 hours ago) and read 7358 times:

Hi Nils

Quoting sultanils (Reply 12):
You caught me by surprise here, does TK fly to SGN Wow!

Yep, and they seem to have rather good loads I might add.

Quoting sultanils (Reply 12):
What a letdown this flight was! I really thought Turkish would give the others a run for the money and deliver you the finest of service, even on this short flight. Some other reports show that TK really CAN do it. And an older (outdated) aircraft is no reason for the bad service.

Perhaps that is the problem, they raise your expectations to a point where they are unable to keep their word. But I do think it was not just my perception that the experience was lacking.

Quoting sultanils (Reply 12):
That was perhaps the only good thing about this flight?

Despite all the travelling I do this was only my second flight on a bird in Star Alliance livery.

Quoting sultanils (Reply 12):
I'm sorry to hear that. Perhaps these frames are so heavily used that a proper cleaning only can be done when they go in for a check?

From what I understand they're on their way out, so they probably only do the absolute minimum to the planes. But even so, a good clean would have been good.

Quoting sultanils (Reply 12):
Hey come on Will, some more appreciation for this nice and old lady

The Egypt Air B777-300 has spoiled me!

Quoting sultanils (Reply 12):
The whole service round looks like a complete flaw sadly...

it was!

Hi Martin

Quoting deltamartin (Reply 13):
I'll fly them myself this winter, and I'm very much looking forward to it, since their Economy is said to be very good, both on long- and shorthaul.

Martin, please take me out of my misery. I know I'm nosy, but what will the routing of your trip now be?

Quoting deltamartin (Reply 13):
Congrats! I flew SE-REF last fall, which at the time was the only *A painted longhaul bird in the SAS fleet.

I see there's an SAS MD-80 in the Star Alliance livery too. Looks gorgeous of course.

Thanks for commenting Nil, Martin!

Cheers,
William


User currently offlinedeltamartin From Sweden, joined Dec 2010, 1061 posts, RR: 7
Reply 15, posted (1 year 6 months 3 weeks 4 days 2 hours ago) and read 7291 times:

Hi again,

Quoting Knightsofmalta (Reply 14):
Martin, please take me out of my misery. I know I'm nosy, but what will the routing of your trip now be?

Well, we have a saying in Sweden (there might be one in English as well, I don't know) which translates in to "One who does not ask does not get to know anything", so don't worry about being nosy.  
I'll fly ARN-IST-MLE and back as a Christmas holiday with the family. I'm very much looking forward to it!

Quoting Knightsofmalta (Reply 14):

I see there's an SAS MD-80 in the Star Alliance livery too. Looks gorgeous of course.

I wouldn't mind flying that bird too, I believe it's based in CPH. I'm actually flying a CPH based MD80 tomorrow, so I'm hoping for that one!

Martin


User currently offlineadamspotter From Netherlands, joined Feb 2011, 1110 posts, RR: 3
Reply 16, posted (1 year 6 months 3 weeks 2 days 1 hour ago) and read 6853 times:
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Hi William!

Nice to see part 4, another great report as usual.
Been enjoying your series very much so far, 3 5th freedom flights I didn't know about yet, very nice and such a great idea to fly them. I have to say so far MS have been the most impressive.
And then TK, well they just look downright dissapointing. Messy cabin, bad crew and the food doesn't look good at all! Very poor performance here from TK!

cheers,

Brendan


User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1682 posts, RR: 18
Reply 17, posted (1 year 6 months 3 weeks 18 hours ago) and read 6528 times:

Hi Martin

Quoting deltamartin (Reply 15):
I'll fly ARN-IST-MLE and back as a Christmas holiday with the family. I'm very much looking forward to it!

I bet you're looking forward to that. Never been to the Maldives myself but they must be beautiful. I'm a bit surprised though that there's a flight from IST to the Maldives. Is that a charter?

Quoting deltamartin (Reply 15):
I wouldn't mind flying that bird too, I believe it's based in CPH. I'm actually flying a CPH based MD80 tomorrow, so I'm hoping for that one!

I just saw you've uploaded another trip report featuring the MD-80. Oh how you torment me...!

Hi Brendan

Quoting adamspotter (Reply 16):
Nice to see part 4, another great report as usual.

Thank you!

Quoting adamspotter (Reply 16):
Been enjoying your series very much so far, 3 5th freedom flights I didn't know about yet, very nice and such a great idea to fly them.

I'm glad you're enjoying the series. It was fun 'doing the research'.

Quoting adamspotter (Reply 16):
I have to say so far MS have been the most impressive.
And then TK, well they just look downright dissapointing. Messy cabin, bad crew and the food doesn't look good at all! Very poor performance here from TK!

I tend to agree with you there. Turkish were clearly the worst, and while there were was nothing overtly wrong with the RJ flight, the MS flight was the best over all!

Thanks for taking the time to comment Martin, Brendan.

Cheers,
William


User currently offlinegroomyjl From Singapore, joined Sep 2012, 52 posts, RR: 0
Reply 18, posted (1 year 6 months 3 weeks 17 hours ago) and read 6506 times:

Hi William,

Thanks for sharing the TR. It puzzles me to know that some of my friends highly recommend TK while I keep seeing subpar product & service in all the TRs that involve TK. Seems like TK is quite stingy in the F&B department...even on Business Class! And that's ironic

Regards
Jim


User currently offlineleftyboarder From Turkey, joined Apr 2008, 693 posts, RR: 1
Reply 19, posted (1 year 6 months 3 weeks 14 hours ago) and read 6468 times:

Quoting Knightsofmalta (Reply 17):
I bet you're looking forward to that. Never been to the Maldives myself but they must be beautiful. I'm a bit surprised though that there's a flight from IST to the Maldives. Is that a charter?

TK is starting service to MLE from IST this November. The service runs 5 weekly in winter and 3 weekly in summer.


User currently offlinedeltamartin From Sweden, joined Dec 2010, 1061 posts, RR: 7
Reply 20, posted (1 year 6 months 3 weeks 10 hours ago) and read 6351 times:

Hey again,

Quoting Knightsofmalta (Reply 17):
I'm a bit surprised though that there's a flight from IST to the Maldives. Is that a charter?

They will open the route this fall, which I think is great. Makes it easier for Europeans to go to the Maldives with Star Alliance.

Quoting Knightsofmalta (Reply 17):

I just saw you've uploaded another trip report featuring the MD-80. Oh how you torment me...!

My next report shall also feature an MD80 flight.  

Martin


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