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Qatar Airways Business Class: Hanoi > BKK (7/9)  
User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1418 posts, RR: 17
Posted (7 months 4 weeks 1 day 14 hours ago) and read 8371 times:

Hi and welcome to the seventh in a series of nine trip reports. You can find the previous parts here:
SWISS_FIRST_CLASS: Zürich > Bangkok (1/9) (by Knightsofmalta Sep 15 2012 in Trip Reports)

Royal Jordanian Business Class: BKK > KUL (2/9) (by Knightsofmalta Sep 21 2012 in Trip Reports)

Egypt_Air_Business_Class: KUL > BKK (3/9) (by Knightsofmalta Sep 22 2012 in Trip Reports)

Turkish Airlines Business Class: BKK > SGN (4/9) (by Knightsofmalta Sep 22 2012 in Trip Reports)

VASCO_Economy_Class: Saigon > Con Dao (5/9) (by Knightsofmalta Sep 22 2012 in Trip Reports)

Vietnam_Airlines_Business_Class: VCS > HAN (6/9) (by Knightsofmalta Sep 23 2012 in Trip Reports)

And here's the map of the entire journey.
http://i1135.photobucket.com/albums/m627/Knightsofmalta/BKK%202012%20I/map.jpg

INTRODUCTION
My holiday in Southeast Asia is quickly drawing to an end and it’s time for me to begin the long journey home. It’s been a lot of fun. Even so, I am looking forward to returning to more familiar climes. Vietnam is a lovely place and I hope to return some day, but it is also a vicious assault on the senses that leave you reeling.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/BKK%202012%20I/qatar_airways_logo.jpg

Date: 11. September 2012
Airline: Qatar Airways
Aircraft: B777-300
From: Hanoi
To: Bangkok
Cabin: Business Class
Seat: 1B, aisle seat


GETTING TO THE AIRPORT
In Hanoi I stayed at the Sofitel Legende Metropole. The original building, which still stands today and is still in use as a hotel, was opened in 1901. At the time it was the only decent place to stay in Hanoi and subsequently became the preferred hang out of the rich and famous, both resident and visiting.

Later on during the American war, it became a refuge and a safe haven to the foreigners in the beleaguered city, at the time many embassies converted the guest’s rooms at the hotel into offices and set up shop there.

After the war, the place fell into disuse and neglect, and by the time the Accor Hotel Group took over the building in the nineties, it was merely a derelict and rat infested ruin.

Today the Metropole is restored to its original splendour and enjoys once more the reputation of being the best place to stay on town.

Just before 15h00 my butler knocks at my door to collect me baggage. I check out and head downstairs to the lobby, outside the driver is already expecting us. I leave central Hanoi just after 15h00, the journey to the airport takes some 45 minutes to complete. The roads and streets in central Hanoi are small and narrow, it’s a tight squeeze for us and the incessant swarm of the omnipresent Vespas.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060677.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060676.jpg

CHECK-IN
The driver drops my bag on the carpet in front of the Qatar Airways Business Class check-in counter. He wishes me a pleasant journey and then bids me goodbye.

The agent at check-in issues my boarding pass as well as the lounge invitation. In Hanoi all airlines use the same lounge, with the exception of Vietnam Airlines who have their own one.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060678.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060681.jpg

THE LOUNGE
The lounge is one floor up from the public area. The terminal is a strange place, it’s packed with souvenir stalls with gaudy lights in some places, while other parts of the building are more or less deserted and empty.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060682.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060689.jpg

The lounge itself is rather large for the airport and offers both warm and cold food and drinks. I help myself to the glass noodles with pak choy and enjoy the view outside until the time comes for me to board my flight to Bangkok.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060690.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060691.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060701.jpg

BOARDING
At 16h50 a Qatar Airways rep comes to the lounge and invites all passengers to board. By the looks of it there are eight adults and four beastly kids on the flight this evening. By the time I reach the gate they’re already making the final call for the flight.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060703.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060704.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060707.jpg

THE CABIN
The cabin of this bird is very nice. I think of all the intra Asian flights I took on this trip this is the nicest one. There is even a small kind of pot mounted to the bulkhead on both rows and the roses in it are actually real and very fresh. There is a cushion at every seat, as well as a pair of earphones, which have been placed in their specific compartment by the side of the seat.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060708.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060709.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060710.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060720.jpg

The view outside from my seat.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060711.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060712.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060726.jpg

The loo on this bird is enormous. You could throw a party in there. It’s also well stocked with Molton Brown goodies, shaving kits and dental kits.

DEPARTURE
We push back right on time. We’re number three for departure behind a FedEx A310 and an Air Mekong Canadair Regional Jet. For an aircraft as grand and majestic as the Triple Seven it would be appropriate to describe the take-off roll in terms of power and grace, to go rambling on about thundering down the runway and defying the earth’s gravity and that kind of bla. But in actual fact the more suitable description in this case would be to say that we bounce down the runway until eventually we bounce into the air and stay there. I don’t know if maybe it’s just crap Soviet Union style construction skills but the runway in Hanoi is the most uneven one I have every departed from! It has the whole plane shaking.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060728.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060729.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060747.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060749.jpg

SERVICE
The crew, as is to be expected, are an interesting mix of nationalities. All of them are very friendly and take a professional approach to their job.

Service begins with drinks served while we are still on the ground. I choose the lime and mint squash and it is delicious and refreshing.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060716.jpg

After I receive a small lacquer plate with a warm rose scented towel.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060722.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060723.jpg

This is followed by the distribution of the menus on this short sector. The flying time is announced as one hour and 25 minutes.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060727.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060725.jpg

Oh yes, and the earphones.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060721.jpg

THE MEAL
There are no choices on the flight today. The flight isn’t really long enough. When the tray arrives it contains a hot meal that is beef with rice, carrots and pak choy with garlic. The pak choy tastes very bitter so I just leave that. The rest is okay. Nothing outstanding, but it’s okay.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060750.jpg

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060751.jpg

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http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060755.jpg

For dessert there is a fruit salad with dragon fruit, papaya, strawberries, pineapple and grapes.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060753.jpg

To drink I have another glass of the excellent lime and mint juice and some San Pellegrino sparkling water. And then to finish a coffee.

http://i1135.photobucket.com/albums/m627/Knightsofmalta/Vietnam%20III/P1060759.jpg

All in all it’s an unspectacular flight, there no ‘wow’ moment but I have nothing to fault Qatar Airways with either on this short sector.

ARRIVAL
There is one very strong point in Qatar Airways’ favour. Before we land the cabin crew distribute the embarkation cards for Thailand. For passengers in Business Class they also provide a fast track voucher for immigration. This is something Egypt Air did not provide when I flew with them from Kuala Lumpur back to Bangkok earlier during the trip.

CONCLUSION
Out of the four airlines I did international flights with in Asia on this journey – Royal Jordanian, Egypt Air, Turkish Airlines and Qatar Airways – Qatar Airways gave by far the most professional and polished performance. I like!

As we climb out of Hanoi and the beautiful landscapes of Vietnam slowly vanish under a veil of humidity and heat haze, I reflect back upon my journey through this fascinating and amazing country. It will take me a while to fully appreciate and understand the country and the people I encountered. I don’t think I’ve ever before experienced anything quite like Vietnam.

TO BE CONTINUED

7 replies: All unread, jump to last
 
User currently offline767747 From United States of America, joined Jan 2005, 1750 posts, RR: 26
Reply 1, posted (7 months 4 weeks 1 day 5 hours ago) and read 7510 times:
Support Airliners.net - become a First Class Member!

Great photos from your trip - Qatar Airways looks to be good and the service looks to be much better than what we got on a much longer flight from Puerto Vallarta, Mexico to Houston on United in F!! Qatar is an airline I'd love to try ...  

Thanks for sharing!

Best,

Matthew (767747)

User currently offlineKnightsofmalta From Malta, joined Nov 2005, 1418 posts, RR: 17
Reply 2, posted (7 months 4 weeks 1 day 3 hours ago) and read 7236 times:

Hi Matthew

Quoting 767747 (Reply 2):
Great photos from your trip

Thanks!

Quoting 767747 (Reply 2):
Qatar Airways looks to be good and the service looks to be much better than what we got on a much longer flight from Puerto Vallarta, Mexico to Houston on United in F!! I'd love to try flying them.

Qatar Airways impressed me. Although they are by far the youngest of the airlines I flew Business Class with on this trip, their service was the most polished and gave an impression of 'this is how we've always done this'. If you know what I mean?

Do I detect a certain level of frustration with UA by any chance?

Thanks for commenting Matthew.

Cheers,
William

User currently offlineca228 From Canada, joined Mar 2005, 92 posts, RR: 0
Reply 3, posted (7 months 4 weeks 4 hours ago) and read 6315 times:

Can't see any photos - photobucket says photos have been removed.

User currently offlineBlueshamu330s From UK - England, joined Sep 2001, 2515 posts, RR: 25
Reply 4, posted (7 months 3 weeks 6 days 21 hours ago) and read 5880 times:

All pics removed.  

Such a shame, as I was looking forward to seeing the J cabin.

Rgds


So I drive a 4x4. So what?! Tax the a$$ off me for it...oh, you already have... :-(
User currently offlineMSS658 From Belgium, joined Oct 2010, 2212 posts, RR: 14
Reply 5, posted (7 months 3 weeks 6 days 13 hours ago) and read 5519 times:

Hello William

Great report about QR, nice to see the chauffeur driven service is also availible in other airports than DOH

QR looks to be great, nice to see that one of the ME-3 airlines scored the best mark.

Greetings
Marc


Next trip report: b.transatlantic to the b.apple
User currently offlinechootie From Germany, joined May 2007, 273 posts, RR: 0
Reply 6, posted (7 months 3 weeks 6 days 11 hours ago) and read 5306 times:

  All pictures removed by user????


chootie
User currently offline767747 From United States of America, joined Jan 2005, 1750 posts, RR: 26
Reply 7, posted (7 months 3 weeks 6 days 7 hours ago) and read 5118 times:
Support Airliners.net - become a First Class Member!

Hi, William,

Quoting Knightsofmalta (Reply 2):
Do I detect a certain level of frustration with UA by any chance?

You read into my post well!   We flew United F from Minneapolis - PuertoVallarta, Mexico with a stop in Houston, and while it was very good overall, we only received a very small snack on the flight back from PVR-IAH, and we then received the same offering on the flight from IAH-MSP. Now I know the flights were relatively short; each was only two hours in length, but I was hoping for something a bit more substantial ... I'll be posting my full report very soon!

Best,

Matthew

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