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KE LAX-ICN-BKK RT On A380 And A330 In F  
User currently offlineCarfield From United States of America, joined Dec 2003, 1946 posts, RR: 8
Posted (2 years 2 months 2 weeks 5 days 21 hours ago) and read 11801 times:



As promised, here is Part II of my report on Korean Air’s A380 flying back from Los Angeles to Bangkok via Seoul Incheon in first class. I got to experience the best and the worst segment of the trip, and my feeling about Korean Air remains the same – there are still lots of work for KE to do if it wants to climb up to the top tier and as of this point, its ground, lounge, and some parts of the inflight services are still work in progress, and Asiana Airlines really outshines Korean Air in many aspects. If Asiana Airlines A380 has similar facilities or innovative concepts, it can easily put KE down big times, just simply of Asiana’s superior services, seats, lounges, and ground services for premium passengers.

September 27, 2012
KE 18 LAX-ICN Lv1300 Arr1750+1 Airbus A380-800 HL7615

The day before, KE 18 had a last minute aircraft substitution to Boeing 747-400 and I was sort of worried. Thank goodness for flightradar24 and I manage to track KE 17, the inbound flight, and HL7615, an A380, left ICN on time, and what a relief!

I arrived at LAX about two hours and thirty minutes prior to departure. Korean Air uses Aisle B for check-ins and the counters were easily spotted and there were separate lines for first, business, online baggage drops, and regular economy. It was highly organized considered how large this plane. First class was not terribly busy, as I knew later on the reason why, and the counters were also handling all the business class line passengers too.



A friendly agent checked me in and I told her to check me only to Bangkok. The automated baggage tag was shown me to Yangon, and the agent quickly fixed and reprinted it. She gave me the boarding passes for all the KE segments. My bags were tagged appropriately and the agent made sure I know where the lounge is and told me which checkpoints to use. The service was good, and it was a good start.



I really like the orchid on the premium check in desk.
TSA was being its usual self in Tom Bradley but at least no stupid body scanner here! I immediately headed to the Skyteam lounge, as it was my first visit. Of course, after visiting all four lounges (five if you can RELAX), this Skyteam (Korean Air in reality) is definitely the worst lounge out of all five, and it is a joke. The capacity is too small to handle an A380 premium passengers load, and I just cannot imagine how crowded this place is during the late night hours with China Southern (soon A380), KE (some nights had two flights), and China Airlines.

Entrance to the lounge


A380 display

I ended up just taking pictures of the first class section, as business class section was totally full and I felt awkward to take pictures. The only lounge with any kind of natural light is the first class section of the Star Alliance lounge at TBIT, and I am sure that it has to do with TBIT rather than the preference of the airlines.

The first class section is relatively small and has small stations around the lounge. Food includes some warm dishes, as well as chicken noodle soup, along with the usual sandwiches and packaged snacks. There is a specialty coffee making machines, along tea and the usual fridge filled with cold drinks, beers, and bottled waters. There are self-service wines and liquors. Very typical stuff! I am happy enough to get my chicken noodle soup. If I am one of the Skyteam airlines, I will definitely be worried about the state of this lounge and what kind of impressions does it give passengers? There is definitely nothing premium about this lounge, and with the expansion, I will be definitely in the drawing board to think of a new lounge, when Star Alliance will open a larger lounge. There is no business center with printers and fax/copy machines, and maybe time to think about it.



Service from the reception desk was lukewarm, and the agent forgot my request to change the TV from the Golf Channel to CNN. Anyway, the agents were polite but not extraordinarily friendly.

[Edited 2012-10-07 09:02:03]

12 replies: All unread, jump to last
 
User currently offlineCarfield From United States of America, joined Dec 2003, 1946 posts, RR: 8
Reply 1, posted (2 years 2 months 2 weeks 5 days 21 hours ago) and read 11803 times:

Busy day here at TBIT


ANA Star Alliance livery Boeing 777-300ER JA731A


North Apron – Lan Chile CC-BOD heading to Lima/Santiago, ANA to Narita and our plane far away at 123A


Thai Airways Boeing 777-200ER HS-TJT to Seoul and Bangkok


Gate 123A, which is one of the furthest gate down the pier, is one of the three designated A380 gates used till date. (One has just opened up couple weeks ago, but more will come, as the expansion of TBIT continues!) I left the lounge a bit earlier as I wanted to see if I got a few shots of the planes, but unfortunately I was not very successful.

A380 seating area – Yes you do not read it wrong, as 123 does not really have space for many seats. They used the spaces at gate 122 for seats, and that’s why you see that gate being empty when an A380 is here.


One of the gate agents, Jennifer, spotted my red colored boarding pass, and immediately escorted me to a roped off area for me to sit before taking me on the plane. Along with me, there are lines of special need passengers sitting along the corridor and parents with infants. Gate 123 has two jet bridges – one to the upper deck for J and one to the main deck for F and Y.

Boarding at 12:22pm and Jennifer took me to the jetway, and I snapped these two shots – too bad there were the only close up I got. But it is still excited to fly the new queen of the sky, not to mention one of the latest models delivered to KE.



The F/A at the door immediately handed me over to the first class F/A and I was escorted to my seat, 2A. She just stood by me while I got ready for the long flight ahead. She helped with opening storage bin, and waited patiently for me to sit down, and then took my pre-takeoff beverage order. I stick with juice, as we all know, Korean Airlines is on the cheap side and does not want to pay for a “duty paid” champagne. The purser, which was a woman this time, bid her greeting and welcomed me onboard.

Pre-takeoff Orange Juice along with Macadamia nuts


Amenity kit – different color on return flights


In case you are not sick of it, more cabin shots – perspective from the left hand side of the cabin


My seat – 2A


The only storage space that I missed on the inbound flight… there is a small storage space on the other armrest


First class was very quiet, as no one seemed to be coming, but then you never knew when the VIP passengers would show up. At 12:58pm, all the doors are closed and yes I was flying solo in this giant A380 F cabin today. We pushed back three minutes later, as the Singapore Airlines A380 9V-SKK has landed and needed our gate.

Korean Air service truck – watching us pushing back


Spirit Airlines A319 – pushing back at the same time but took off first.


Lovely tail camera


At 1:21pm, we took off from R/W24L and here are some beautiful views of the Californian coast, as we took off.


Flying time today was an twelve hours and twenty-nine minutes, and our routing took us along Santa Barbara coast, and then San Luis Obispo. We then left the coast at 32,000feet, and we slowly climbed towards 35,000feet before crossing the Kodiak Islands and then left the Aleutian Islands at 38,000feet, and then further to 39,000feet, and eventually 40,000feet before crossing the Japanese cities of Nishi Kimachi, Sakura, Sakai, and then Korean cities of Pohang and Andong, and then decent towards Incheon.


User currently offlineCarfield From United States of America, joined Dec 2003, 1946 posts, RR: 8
Reply 2, posted (2 years 2 months 2 weeks 5 days 20 hours ago) and read 11803 times:

I am not going to repost the wine list but here is the September menu for KE 18 from Los Angeles to Seoul Incheon.
But the food is reasonably good, but not as exemplary as the flight from Seoul to Los Angeles.

The pre-drink starter is not as stated in the menu – it is a sundried tomato & mozzarella cheese on toast with a pesto garlic sauce.


Lunch
Pre-Drink Service
Crabmeat salad in cucumber cup

Caviar Service


Soup
Fresh champignon cream soup


Salad
Seasonal salad greens served with a choice of Korean dressing, ranch dressing, or balsamic olive oil dressing


Main Course
Korean “Bibimbap” offered with minced beef and seasonal vegetables, accompanied by sesame oil and “gochujang” Korean hot pepper paste

Or
Grilled Beef Tenderloin with rosemary brandy sauce served with potato, asparagus and cherry tomato
Or
Roasted codfish with saffron sauce served with cauliflower, carrot puree, roasted zucchini and cherry tomato

Cheese Tray
Stilton, Camembert, Chaumes

Seasonal Fresh Fruit


Dessert
Raspberry Mousse Cake and Ice Cream


Bread Selection
Garlic baguette, rosemary olive roll, soft roll, oatmeal roll


Coffee/Tea/Green Tea/Ginseng Tea

I had the caviar today, as there was no other choice. I felt that Korean Air should have an alternative starter, as some of us are not big caviar fan. The mushroom soup is wonderful thought. The salad cart did not make its appearance, as I was the only one, so there was no picture of wooden salad bowl. The condiments today are cucumbers, celeries, crumbled blue cheese, anchovies, and red onion rings. For the main course, I went with Bibimbap, as I was not a big fan of the other choices. The beef dish today was a Pan-fried Beef Patties stuffed with abalone mushrooms. It was okay, but I preferred the short ribs served by Asiana first class. The dessert was average and it is more creative than Asiana. Koreans, I guess, are not big dessert eaters, and their sweet courses are very weak, compared to European and Japanese airlines.

I actually told the F/A to postpone the entrée service a bit, as they were a bit too efficient. It took me some effort to convey the message but she got the idea, and said, “Yes of course”. She came again at the designated time and made sure I wanted my main course, before continuing. Good personal service and their service would get higher marks if their F/As can communicate with non-Korean speaking passengers.

After lunch, I went to the familiar first class bar, and there were some canapés out this time, along with mixed nuts and cheese bread sticks. Good job on having some variety of snacks on both inbound and outbound flights. The flight was longer and I guess that’s why they have some substantial snacks.

First Class Bar again


User currently offlineCarfield From United States of America, joined Dec 2003, 1946 posts, RR: 8
Reply 3, posted (2 years 2 months 2 weeks 5 days 20 hours ago) and read 11785 times:

As I promised, I would take pictures of the Celestial Bar, and the first class F/A once again made an effort to escort me to the lounge. Loading was light in business class too, so service was finishing too. I will let the pictures do the talking.


I tried two different cocktails this time
Absolute Raspberry


Absolute Pineapple Bliss


The bartender/flight attendant told me a few popular choices, like the Absolute Tom Collins, Absolute Pear Deluxe, and Absolute Raspberry.

I spent a bit of time in the Celestial Bar, as it was a nice place to stretch your leg and just a chance of scenery.

I also went to the duty free shop too but no pictures, as it was nothing too special. However the sales are very good and the F/As were busy selling stuffs. I also noted that there was a non-purser male F/A (might be a second one too working in Y). It was just shocking to see Korean Air F/As actually male and not a purser. Anyway, good to have some eye candies to look at! I would be fine to have them working in the first class cabin, but I guess the “g” word is still a taboo in Korean culture.

I went to sleep and the F/A had already laid out the thick duvet blanket when I was upstairs. I took a few pictures, so you could see it. Nothing too special, but at least a unique A380 product!


Close-up of seat


I woke up after a few hours of much-needed sleep and with a quiet cabin, and it was easy to do. The F/As all made an effort to use the other aisle for the traffic to and back from the cockpit. They are always quiet anyway. The F/A offered me some refreshment and I just took the freshly baked cookies – Peanut Butter and Chocolate chip! I also had some of the canapés from the first class lounge.

Refreshment
Ramen with Side Dishes
Fresh Cookie


Johnnie Walker Blue Lable


Small bites in spoons


User currently offlineCarfield From United States of America, joined Dec 2003, 1946 posts, RR: 8
Reply 4, posted (2 years 2 months 2 weeks 5 days 20 hours ago) and read 11785 times:

The F/A kept on checking with me and kept my Coke Zero refilled all the time. She told me that I could have dinner at anytime I want, and of course I did not want to do the stupid KE thing, which served dinner five hours prior to landing – very strange thing. She kept on making sure that I was not hungry. I told her that I would wait, as I wanted to adjust my body to the new time zone. I finally had my dinner at 11:30pm LA local time. Here is the menu for the dinner service.

Dinner
Salad
Garden salad with tomato and cucumber served with a choice of creamy sesame dressing or lime and herb yogurt dressing


Main Course
Roasted Chicken Thigh with pesto cream sauce served with potato, vegetable lasagna
Or
Udon Noodle soup with seafood and vegetables served with side dishes


Seasonal Fresh Fruit


Bread Selection
Focaccia, grain roll, ciabatta roll, soft roll


Coffee/Tea/Green Tea/Ginseng Tea
KE 018-2012/09/01/A380
F018-C

This meal was very disappointing, as there were limited choices, and the starter needs to be more than just a green salad. I am about to send KE a copy of Asiana Airlines’ menus. There should also be a third entrée choice, as you need to differentiate first and business class service. Breakfast had three choices of entrées, not sure why a similar pre-arrival dinner on a longer flight got only two choices. The plate of fresh fruit was also not as good as lunch, but not bad considered it was sitting in the cart for over ten hours. I still felt the meal could be a little bit more creative and the green salad just don’t cut it. KE should at least offer a seafood or meat salad.

I have also noticed that Korean Air does not offer any Praline service like other airlines. Interesting!

One last picture – Just wanted to show you how high the divider can be raised in the middle seats! I had the cabin to myself so just decided to showcase that divider aspect too.


I also discovered the tray table could be opened in two different directions.


Showcasing the curve of the aircraft


Over Japan


Tea with Lemon


Lovely engine shot


Registration of our A380


Descent began at 5:12pm Seoul local time.

Passing City of Incheon


Tail Camera shot


We landed on R/W33L at 5:50pm local time and parked at gate 10 at 6:03pm.

Tarmac shot – featuring the other A380 HL7613 arriving from JFK


KE Boeing 737-900ER HL8248 heading to Phnom Penh as KE 689


Our aircraft went onward to Hong Kong a few hours later!


I requested the escort service from Korean Air at LAX, and it was not too useful, as it was a quiet day. But I presume it will be useful if the airport is busy. I went back to the first class lounge and no pictures this time. So here comes to the low point of the trip!


User currently offlineCarfield From United States of America, joined Dec 2003, 1946 posts, RR: 8
Reply 5, posted (2 years 2 months 2 weeks 5 days 20 hours ago) and read 11787 times:

September 28, 2012
KE 659 ICN-BKK Lv2020 Arr0005+1 Airbus A330-300 HL7551 (delivered in 1997 with updated cabin products)

Just began with a side story and how Korean Air is very inflexible with these ex-RGN tickets! I called a few days prior to flight, as I noticed that there was an earlier flight operated by Boeing 777-200ER with suite products, and it would allow me to arrive Bangkok at 10:20pm instead of after midnight. However the agent told me that this ticket could not be changed and I told her that I was not requesting date change. My feeling is that Korean Air went out of their ways to make traveling on these ex-RGN tickets difficult. If you swallowed your pride and honored these tickets, you should just honored the rules and treated them as full fare tickets. KE could easily turn this situation and use it as a way to promote the A380. Since F is often empty, it is no big deal, but instead of making my life easier, I was stuck with a full first class cabin of a regional A330, which was a very terrible experience. I honestly cannot recommend anyone to book KE F after this horrible flight.



Boarding began at 7:45pm and the flight looked busy as it was towards the end of the week. I was among the first one to board the flight and I took the chances to take pictures of the cabin and one picture of the business class cabin to show you how J was more spacious than F on these regional planes, if it is full house.



Business Class


This aircraft features the updated cabin, and first class has reduced to one row of seats arranged in a six abreast seating. For a Boeing 777-300, it is okay, as the plane is wider, but on an Airbus A330, six abreast is just tight. On the other hand, business class has the updated cabin with 74 inches of legroom. The cabin looks spacious with three rows of seats, and with only one row of seats and full house, the cabin is cramped and very uncomfortable. Any airline not offering a long haul first class seat that offer direct aisle access regardless of being windows, aisles, or middles is just unacceptable. The cabin will be tolerable if it is in a 1-2-1 arrangement. I believe Korean Air is one of the few airlines left that offers “first-business-economy” on regional flights, and even SQ is heading towards two class now. Do yourself a favor and book business class, unless of course you are flying F on long haul segments! These new “one row” cabins is fine if there are three passengers on them, but if it is full house, you will find business less crowded and more comfortable. Meal services differ little!

Of course a lunatic Korean woman as your neighbor and ATC delays made the flight worst, especially body was finally aching after a long transpacific flight. My neighbor seemed to live in her ideal world and kept on moving things around. She spoke no English but later complained my feet were shaking her movie screens. The first time I was okay, but the second time I just stared at her and about to explode. The weather was rough throughout the night as we all know how traveling in the South China Sea and with weather systems and typhoons in many spots, the plane was of course moving.

Anyway, door was closed on time, but we did not receive our pushback clearance till 8:55pm. We took off from R/W33L at 9:08pm. Flying time was five hours and twenty-one minutes today and we climbed to 36,000feet as we crossed the Korean Cities of Mokpo and Jeju, before climbing to 38,000feet. Then we passed Taipei, Taichung, Chiayi, and Kaoshsiung before entering the South China Sea. We then entered SE Asian through Danang, and then began descent after passing Surin.


Dinner is offered on this flight but a number of courses are cut. Despite this flight being five hours, Korean Air eliminates the soup course, which is disappointing, and cheese course. Being a full F cabin, the F/As are reasonable with the speed of the service. The lobster salad starter is nice, and the seafood in mini pumpkin is an interesting item. There are shrimps, scallops, and fish pieces. However the pumpkin is still a bit too hard to consume together with the seafood. The presentation is nice though! I just had fruit, and my neighbor consumed two serving of ice cream, which is Vanilla ice cream with strawberry swirl. I wish I know Korean because it will be fascinating to report back on their conversations, but to give F/As credits, they are very patient with her.

Here is menu transcript:
KE 659
Seoul Incheon to Bangkok

Dinner
Hot Savory
Beef and vegetable stuffed shitake mushroom with lotus root


Appetizer
Lobster salad with black sesame cream and yam


Soup
Lentil Cream Soup


Salad
Mixed Organic Green salad with a choice of Korean dressing or lemon dressing


Main Courses
Korean “Bibimbap” offered with minced beef and seasonal vegetables, accompanied by sesame oil and “gochujang” Korean hot pepper paste
Or
Korean Style “Bulgogi” Beef with steamed rice served with side dishes
Or
Grilled Beef Tenderloin with perigueux sauce served with boiled red skin potato and vegetables
Or
Mixed seafood in mini pumpkin with black bean sauce served with vegetables


Dessert
Seasonal Fresh Fruit or ice cream


Bread Selection
Whole wheat Swedish, Walnut Soft roll, Garlic mini baguette, Steamed Chinese Bao


Coffee/Tea/Green Tea/Ginseng Tea

KE 659-2012/09/01
F659-C

I honestly only had a number of flights that I wish it will be shorter, so I just watched my sitcoms and SNL on my i-Phone and finally the lady decided to go to sleep, so I was left alone.

Descent finally began at 11:52pm local time, and it was raining at Bangkok, so things were sort of slow. We finally landed on R/W1L at 00:29am and parked at gate E7 eight minutes later. One more disappointing – Korean Air does not offer premium lane service to first class passengers, which honestly is just cheap. Not giving to business class passengers is somewhat acceptable, but for first class passengers, that is not acceptable. But I saved one from my last CX flight, so I got to skip the midnight rush.

In conclusion, my feeling of Korean Air remains unchanged and the A380 experiences are nice, and I appreciate this cheap opportunity to fly first class. If I can buy another ex-RGN KE F ticket for this price, I will do dit again. Their first class products are nice, but obviously need lots of improvement if KE wants to charge SQ types surcharges. I have not surprised at the low F loading on these flights because their first class products are simply not at that top tier and KE has three tier first class pricings: A380s feature R; 77W/772 features P, and finally F for the rest of the non-suite first class seats. The kind of surcharges is pretty outrageous and I don’t think they can command such fares like SQ. Considered CX and many top airlines do not go that track, despite their new F and J products, and how can KE come up with such fare classes? The flight attendants are friendly and efficient, but their English speaking skills limit their ability to provide a personable service. Their amenity kits and pajamas are basically standard stuffs and the lack of a real turndown service like Asiana Airlines speaks out loud on their many areas of deficiencies. Their ground services are just at minimal and their lounge at LAX, a major KE North American hub, just looks sad. Their regional first class products are so bad that I am not sure whey they keep them. Maybe there is still a market in Korea, but those seats are so horribly outdated and un-first class. Not sure why they are still here. If KE wants first class, suites are the only way to do it, and some of its regional flights are seven hours, and these A330s go all the way to Istanbul and Nairobi, and I can’t imagine any idiots paying a premium for these outdated first class products, considered business class is actually more comfortable because you feel less claustrophobic. That is why I felt that I have experienced the best and worst of Korean Air on these four segments. It is a good trip and despite all the shortcomings, I don’t mind doing one or two more RT just for the Delta EQMs, and $700 for an international first class is a good deal. However will I pay KE “R” prices to fly A380 F? My answer is a big NO, as I can’t even justify the “A” fare with this current product. Asiana first class on its Boeing 747s (and even their staggered business class on 777s) is still better than all the bells and whistles of Korean Air’s A380s.

Thanks for reading and my next trip report is a visit to a struggling airline with its latest addition in its fleet! After flying that particular airline, I understand why it is struggling and not sure if I will repeat it again!

Carfield


User currently offlinenethkt From Thailand, joined Apr 2001, 1093 posts, RR: 3
Reply 6, posted (2 years 2 months 2 weeks 4 days 6 hours ago) and read 9609 times:

WOW! What a way to fly from California to S/E asia!
Love the presentation of the food from Korean Air, very well done.

380 is a tricky aircraft, it's not so easy to run full F/C/Y, your transpacific flight looks empty but this is the way to do it.
Does it feel like you own this big bird?

The bar is very tempting. I'd love to hang out there for 30 mins or so drinking and chatting with my mates.

Thank you very much for sharing.
net-hkt



Let's just blame it on yields.
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3372 posts, RR: 12
Reply 7, posted (2 years 2 months 2 weeks 4 days 3 hours ago) and read 9439 times:

Nice report Carfield...shame F standards weren't really in evidence. Still, you got a cracker of a deal, and i'm sure a fairly pleasant flying experience overall.

Quoting Carfield (Thread starter):
At 12:58pm, all the doors are closed and yes I was flying solo in this giant A380 F cabin today.

Bonus!

Quoting Carfield (Reply 3):
As I promised, I would take pictures of the Celestial Bar, and the first class F/A once again made an effort to escort me to the lounge.

I think the KE bar looks a bit classier than the EK...would love to try them both someday

Quoting Carfield (Thread starter):
She told me that I could have dinner at anytime I want, and of course I did not want to do the stupid KE thing, which served dinner five hours prior to landing

SQ does this as well on their lunchtime SIN-LHR flight....give you something to do I suppose before having a bit of a sleep and hitting the booze?

Quoting Carfield (Thread starter):
I have not surprised at the low F loading on these flights because their first class products are simply not at that top tier and KE has three tier first class pricings: A380s feature R; 77W/772 features P, and finally F for the rest of the non-suite first class seats. The kind of surcharges is pretty outrageous and I don’t think they can command such fares like SQ. Considered CX and many top airlines do not go that track, despite their new F and J products, and how can KE come up with such fare classes?

Clearly KE are trying to be something they aren't. Maybe another few months of empty F cabins will be enough for them to rework their surcharges (something I think very few airlines should play around with).



http://my.flightmemory.com/shefgab Upcoming flights:LCY-ARN-AMS-LGW,STN-OTP-AMS-YUL,YQB-JFK-LAX-DUS-STN,LGW-DXB-BKK-HKG-
User currently offlinecoolfish1103 From United States of America, joined Feb 2008, 405 posts, RR: 1
Reply 8, posted (2 years 2 months 2 weeks 3 days 19 hours ago) and read 9088 times:

Those green salads are simply unacceptable for First Class... they should add at least a prawn or scallop into it. Also, they need more entree choices for First Class, whether it's the 1st or 2nd meal, minimum should be 3.

Regional First with one row is kinda funny too. They look exactly like the Business Class seats in the back but with catastrophic environment.

Meal choices seem to be the same for both flights on the Korean meals. They need to understand a change between Korean style is needed when you are flying the same directions. They cannot be offering the same meals. Though I can understand the elimination of cheese on the regional flight, though.

Since it's only $700 and you had the cabin by yourself, it's well worth it!


User currently onlineadamspotter From Netherlands, joined Feb 2011, 1177 posts, RR: 12
Reply 9, posted (2 years 2 months 2 weeks 3 days 16 hours ago) and read 8826 times:
Support Airliners.net - become a First Class Member!

Hi Carfield,

Thanks for another nice and interesting report.
Shame about your second Korean flight it sounds quite bad. Being the only one in an A380 F cabin must have been really nice, the food looks pretty good too.

cheers,

Brendan


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 10, posted (2 years 2 months 2 weeks 1 day 1 hour ago) and read 7872 times:

Hi

Great report of KE F! Haven't seen to much of them yet.
KE looks to have a nice product, I really like the colors.
Food looks great as well

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently online817Dreamliiner From Montserrat, joined Jul 2008, 2612 posts, RR: 2
Reply 11, posted (2 years 2 months 2 weeks 19 hours ago) and read 7709 times:

Nice report on KE F class!

Great you got to fly the A380 in F, im still waiting for my first A380 flight. The food offering looks pretty decent. Thanks for sharing.



Reality be Rent. Synapse, break! Vanishment, This World!
User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8596 posts, RR: 54
Reply 12, posted (2 years 2 months 1 week 6 days 6 hours ago) and read 7216 times:
Support Airliners.net - become a First Class Member!

Hi Carfield,

Nice read and pictures, thanks for sharing your recent KE experience with us.

Quoting Carfield (Thread starter):
The first class section is relatively small and has small stations around the lounge. Food includes some warm dishes, as well as chicken noodle soup, along with the usual sandwiches and packaged snacks. There is a specialty coffee making machines, along tea and the usual fridge filled with cold drinks, beers, and bottled waters. There are self-service wines and liquors. Very typical stuff! I am happy enough to get my chicken noodle soup. If I am one of the Skyteam airlines, I will definitely be worried about the state of this lounge and what kind of impressions does it give passengers? There is definitely nothing premium about this lounge

- Looks only a marginal improvement on the JCL section of the lounge, I thought the offerings were very poor.

Quoting Carfield (Thread starter):
I snapped these two shots – too bad there were the only close up I got

- They look almost identical to mine, opportinities to take pictures at that gate are quite limited.

Quoting Carfield (Thread starter):
my pre-takeoff beverage order. I stick with juice, as we all know, Korean Airlines is on the cheap side and does not want to pay for a “duty paid” champagne.

- Very poor for First Class!

Quoting Carfield (Thread starter):
I had the caviar today, as there was no other choice. I felt that Korean Air should have an alternative starter, as some of us are not big caviar fan

- Agreed, not something I would be eating.

Quoting Carfield (Reply 4):
The F/A kept on checking with me and kept my Coke Zero refilled all the time. She told me that I could have dinner at anytime I want, and of course I did not want to do the stupid KE thing, which served dinner five hours prior to landing – very strange thing.

- 5 hours prior to landing, no thanks, 2 tops!

Quoting Carfield (Thread starter):
The flight attendants are friendly and efficient, but their English speaking skills limit their ability to provide a personable service

- Agreed, found this to be the case on my previous KE flights.

Cheers

Mark



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