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Three Flights In First Class On American Airlines  
User currently offlineClassicLover From Ireland, joined Mar 2004, 4659 posts, RR: 23
Posted (2 years 2 months 4 days 3 hours ago) and read 25156 times:

American Airlines. Lately, all we have been hearing about on this site is how lots of flights are being cancelled, how there are delays, that the airline is in bankruptcy, and that employee relations are at an all time low. Despite all of that, what is flying the airline like from a customer perspective?

This report will show the domestic First Class service on three flights - one standard domestic sector (Washington Reagan National to Miami) and two transcontinental sectors (Miami to Los Angeles and return). All the flights were back to back. Also, I visited four different Admirals Club lounges in the three cities.

Why would I do this? It was a straight status run. It moved my frequent flyer status with British Airways from nothing to Silver - a level which gives lounge access and other benefits on all oneworld alliance airlines. So, what happened? Read on.


American Airlines
AA1349 - DCA-MIA
8 October 2012
Boeing 737-823 - N823NN
Seat: First Class 4A
Departure: 16:30
Arrival: 19:10
Duration: 2 Hours 40 Minutes
Cruising Altitude: 38,000 feet
Meal: Dinner
Price: $261.30


View Large View Medium
Click here for bigger photo!

Photo © Sebastian Sowa



I arrived at Washington Reagan Airport very early for my flight, and proceeded to the American Airlines First Class check-in desk. There was no wait, and once at the desk, I asked if my bag could be checked through to Los Angeles. I handed over my booking confirmations and the agent spent quite some time typing on the computer. She issued me boarding passes - and I noted that the First Class boarding passes have a blue background as opposed to the Economy Class ones which have green backgrounds. While there, I asked if I was eligible to use the Admirals Club lounge and she said no. This was probably incorrect, as passengers connecting to eligible transcontinetal flights in First should be allowed access on the connecting flight. I didn't say anything, and took my bag back off the scale and around to the screening area where a guy took it and put it next to other bags.

I decided to loiter around until it went through the scanner, and took a picture of the nearby Delta check-in desks and the interesting roof while I waited.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060207.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060208.jpg

Once it had gone through, I went down the escalators and through to security screening. This was fairly quick and painless - though we had to remove our shoes. Instead of a standard scanner, I went through one where I put my hands over my head and was scanned. Unfortunately, I hadn't taken my laptop out, so it had to go back through on its own.

Once through, I walked the length of the terminal and couldn't find the lounge. I connected to the airport's free WiFi and found out it was right next to security, and in I went.

There were three agents at the desk, and I asked if I was allowed access as I was connecting to a transcontinetal flight in Miami. The agent was surprised I was doing this, as it seems it's a rare thing, but she said, "For miles?" and I said yes, and she understood. On 1 September, American Airlines changed lounge access. First and Business Class passengers travelling between MIA-LAX, JFK-LAX and JFK-SFO are now permitted access - and these are the only routes where it's allowed domestically. This is the link to the page that shows this - http://www.aa.com/i18n/utility/trans-con-access.jsp

The agents all discussed this among themselves, and one found the notice that passengers connecting to these services were allowed. They worked the problem very methodically actually. The system still wasn't accepting my boarding pass scan, so the lounge agent asked, "Well, do I put it in as oneworld or as other?" and was advised to put it in as other. As I was leaving, I heard discussion about e-mailing to advise of the problem.

Apparently the Washington Reagan National lounge is a newly renovated and redesigned lounge, so here are some pictures of it and from it.

Entry after you get out of the lift -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060240.jpg

A view of the ramp -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060210.jpg

Computers with Internet access - the lounge also had free (fast!) WiFi -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060211.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060228.jpg

I sat in one of these -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060212.jpg

Another ramp view -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060213.jpg

The quiet area seating -



Wall pictures -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060214.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060216.jpg

Chair detail -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060218.jpg

Bathroom -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060219.jpg

More ramp views - anyone know what airline is running thatwhite jet with the blue tail?

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060220.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060221.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060222.jpg

The bar which had free soft drinks (I had a Coke), beer and wine, and paid for drinks otherwise -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060223.jpg

In addition, there was quite a good selection of food which you could order if you so desired. I didn't, as I knew I was getting fed on board.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060238.jpg



There weren't really many delays as you can see from the flight information screen.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060224.jpg

A small selection of free food -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060225.jpg

Coffee and tea -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060226.jpg

Some more ramp views -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060230.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060231.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060237.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060239.jpg

I decided to see the lounge agents again to check my frequent flyer number and then I proceeded down to the gate. Boarding was already underway, and I queued up inside the aerobridge until it moved enough for me to get on. As I'd missed the start of boarding, all of First Class was seated apart from me, so I stowed my cabin bag and sat down. I knew I was last as every other seat was taken. I had a great view of Virgin America next to me.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060241.jpg

We were offered water before takeoff.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060242.jpg

I had a great view of the American Airlines Eagle on the bulkhead near me.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060243.jpg

There were a lot of announcements during boarding about it being a full flight and to stow carry on bags overhead and smaller bags under the seats in front. At the end, all of the bags fit on board, despite the crew asking people to come forward to have their bag checked if they couldn't find space. Of course, once everyone was seated, we pushed back, and the safety demonstration came on video over the modern flip down screens.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060244.jpg

Once we were in the air, the guy next to me went to the toilet (a Latino businessman who had said hello when I first boarded), so I was able to take a couple of pictures without looking too geeky. Between the seats, there is a nifty extra drinks holder in addition to the one in the armrests.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060245.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060246.jpg

And, by stretching, I could take a picture of the laptop charging socket between the seats.



The drink trays in the arm rests look like this.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060248.jpg

We had hot towels given out (mine was lukewarm and filled with water which was unusual), and then the service started. American Airlines gives out warm nuts with the drinks, and it's so nice to have them in a little bowl and warm rather than in a dinky bag and cold.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060249.jpg

I chose a glass of white wine.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060250.jpg

I promptly gave it back as I didn't want it and had a Coke instead. Too much drinking on my holiday meant I wasn't in the mood (and it didn't taste particularly nice, though that was probably just me!)

The sky was lovely of course!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060251.jpg

Dinner was served. I chose the Salmon. Before it was served, the dressing was ladled onto the salad from the trolley. I was then offered white bread or wheat bread. The meal also had cheesecake for dessert.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060253.jpg

I had to send back my first set of cutlery as they had food remnants on them from a previous flight. Once I'd eaten the very sticky (and delicious!) cheesecake, I understood what I had seen on the previous set. It would be quite hard to get off. Anyway, the meal was very good indeed, and I devoured the whole thing. The cabin crew continually came by offering top ups of drinks, extra bread and so on. They were very attentive - once people had finished, trays were taken very promptly. The service was outstanding!

Of course, I visited the toilet...

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060253a.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060253b.jpg

In the window behind me, I could catch the wing and engine.



The aircraft was also fitted with WiFi, as evident by the card in the seat pocket as well as all the "WiFi" logos up around the seat numbers on the overhead compartments. I decided to give it a try on my phone, but I couldn't even get to the screen where it asks you to pay. The flight was fairly turbulent, so perhaps that was why - I didn't try for very long. Once it didn't seem to work, I just put it out of my mind. I didn't pay any attention to the inflight entertainment at all. We were given in ear headseats in little bags that were left on the seats when we boarded - which are free in First and $2 in Economy.

The new style seats have all the mod cons - laptop charging, ample drink space, and look great. However, I found them to be quite uncomfortable from about the second hour onwards. The seat was quite firm and I really noticed it and began to wish for the flight to end. Luckily, it was soon time to land in Miami at dusk.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060255.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060256.jpg

... and the Everglades!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060257.jpg

We arrived on stand and disembarked into a very busy Miami terminal.

[Edited 2012-10-15 11:23:35]


I do quite enjoy a spot of flying - more so when it's not in Economy!
22 replies: All unread, jump to last
 
User currently offlineClassicLover From Ireland, joined Mar 2004, 4659 posts, RR: 23
Reply 1, posted (2 years 2 months 4 days 3 hours ago) and read 25158 times:

American Airlines
AA1035 - MIA-LAX
8 October 2012
Boeing 757-223 - N694AN
Seat: First Class 4F
Departure: 21:00 (Actual - 22:20)
Arrival: 23:35 (Actual - 01:00)
Duration: 5 hours 35 minutes
Cruising Altitude: 32,000 feet
Meal: Snack
Price: $785.59 (Return)


View Large View Medium
Click here for bigger photo!

Photo © Juan Carlos Guerra - Aviation Photography of Mexico



I went immediately to the Gate 15 Admirals Club lounge at Miami Airport. You go up escalators, and then there were three agents all checking people in to the lounge at little desks. The guy I had scanned my Boarding Pass, and commented it wasn't allowing me access. He said it was a common problem - as my ticket had a British Airways frequent flyer number in it which had no status, the system was declining it. He also selected "Other" (as they had to do in Washington) and I was granted access. The lounge was heaving with people, and there were also people in the overflow area. I was tired by this stage, so only took a couple of pictures - and also it would have been inappropriate to be snapping away and catching so many people in the shots.

This is the seating area in the entrance - I thought the decor was very Florida!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060258.jpg

A television showing the news.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060259.jpg

I wandered through and the only other picture I got was this -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060260.jpg

Before I left the lounge, I went over to the desk agent and asked if the flight was running on time. She said that it looked like it - and checked the inbound flight. She said it was coming in from Boston, which meant it was unlikely there would be a delay. I said I didn't mind, and gave her lots of smiles. She had a pink watch on for Breast Cancer awareness month and we had a laugh - and she thanked me for my great attitude. This was the first of many comments like this from the American Airlines employees - I would hazard a guess they are catching hell from passengers on a regular basis - I found all of them nothing but professional, courteous and fun.

I went down to the Gate and watched all the fun of people going to the gate desk to check on upgrades and ask about times and so on. Several people were upgraded, including a bunch of actors and TV people who locals seemed to know, but I certainly didn't. One particular pair must have been VIP as they were escorted on to the aircraft before anyone else and were hidden in the last row of First. Boarding was soon called. First Class passengers are asked to board first (as opposed to "at your leisure" on other carriers) and everyone was down and seated in short order. I did find it odd that we boarded through Door 1 instead of Door 2 - it's so much easier through Door 2!

The view from my seat -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060261.jpg

The armrests had the seat numbers in them -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060265.jpg

Overhead lights and air vents in the PSU -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060266.jpg

Old school monitors -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060262.jpg

Seat pocket, and underneath is where I put the pillow and blanket that were sitting on my seat when I arrived -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060267.jpg

Sidewall bottom - as you can see it's blue -



Sidewall top - it's graded through to a tan -



Boeing 757 Safety Instructions -



While the interior probably hasn't had a design refresh since the aircraft was delivered in 1994, it was clean and well kept. The seat was also very comfortable! I thought I had the seat next me free, but then a guy came on and asked the guy in the window in front of me to move next to me as he wanted to sit next to his friend. The guy had no problem and sat next to me. First Class was full on this flight.

Once everyone was seated, a cabin crew member came through with the passenger list, and addressed everyone by name and welcomed them aboard. Unfortunately about 5 people had switched seats, but they weren't far away and she never stopped smiling. Certain people she made comments about how they fly with us often and that she was glad to see them aboard. Very classy! After the introduction, she took our drinks orders so they could be delivered once we were in the air. What I noted on both the transcontinental flights was one cabin crew member with a yellow scarf (female) or a yellow tie (male) that had a different uniform to the other crew. I wasn't sure if this was the lead crew member or not, but I didn't notice it on the previous flight. The one doing the introductions was a yellow scarf lady (who was amazing and I wish I had her name!)

During boarding, one of the actors gave his pillow and cushion to one of his colleagues who was in Economy as she was passing by, and a crew member took it off her before she left the First cabin. The passenger in First was very irritated by this and made a bit of a song and dance about it - even though the crew member explained that those amenities are just for First Class passengers. Basically the passenger was a bit of an arsehole and made several snippy comments to the crew member as he passed by during the flight. He asked another crew member (who had had a joke and a laugh with them all) that if she was an amazing flight attendant, to get the pillow and blanket to his friend. Very professionally she said she would see what she could do (though I knew it wasn't going to happen) and put him off pleasantly ("Do you know where she is sitting?" "No - but she has a cap on" "I will see if I can find her" - the later, "Can't find her" - they used more words than this of course!) until eventually he asked for them back for himself much later in the flight. Excellent work from the crew!

We sat around for a while, and then we had an unusual announcement. They said there were a lot of actors on the flight and it was expected they wouldn't be bothered for autographs, and that the actors, along with everyone else should turn off their mobile devices as this was now the requirement and to put them in flight mode before turning them off. At this, he paused, then said to not do this yet, as we weren't leaving yet as there was a mechanic on board. The crew member taking the drinks orders looked very dismayed at this and immediately went to the forward galley.

After half an hour, the cabin crew started the drinks service, with a smile, saying that the time on the ground should be put to good use.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060269.jpg

We gleaned that something had needed to be replaced, had been replaced, and they were waiting for a supervisor to sign off on the work. I also found out (from big-earing) that the lead crew member didn't usually fly this MIA-LAX sector. Eventually, the work was signed offand we closed up and had the safety demonstration. One thing I will note about the American Airlines safety video is that it has employees from various parts of the airline doing various parts of it. They also thank the passengers several times at the end for choosing American Airlines and thank you for flying with American Airlines. Cute!

Another thing I will note is that the TV screen at the front drops down from the roof - one member of cabin crew hit it before we'd even taken off, and a passenger also connected at one stage as well. We took off in short order, and once in the air were given the usual hot nuts and the proper drink service in glass rather than plastic.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060270.jpg

The inflight entertainment had already started when the crew realised they had not given out headphones to the First Class passengers. It didn't seem to matter, as most people either had their own or weren't interested in getting them.

The flight was outside of meal times, so it was a snack service. The choice was Asian Pulled Pork on a bed of noodles, or some kind of cheese platter. I went for the Pulled Pork of course, and it was delicious on every level. Such tender succulent meat!

An overview of the tray -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060271.jpg

Cute little salt and pepper shakers -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060272.jpg

The gorgeous "snack" -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060273.jpg

Throughout the meal service, the cabin crew were processing many requests for additional drinks and so on, always with a smile. Actually, the crew, once again, were nothing short of brilliant. I like seeing people so happy in their work, so efficient, quick and who did everything with a smile. I also noticed that American Airlines crew are still putting their trolleys across the front of the aisle to block the area off when the flight crew use the toilets. I had wondered if they were still doing this, and they certainly are.

I liked the stamping in the cutlery -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060275.jpg

My cutlery once again was marked quite extensively, so I took pictures as an example. These were clean, but marked, which was no biggie really, though it doesn't present well.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060277.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060278.jpg

I just relaxed for the rest of the flight. I visited the facilities once and noticed it was the old style toilet with the water flush.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060322.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060322a.jpg

On my way back, I chatted to the cabin crew for a minute or two in the First galley. I complimented them on their handling of the demanding passengers and they said it was no problem at all. We chatted about my accent and I had a stretch and got some more water. The rest of the flight I just relaxed. At the top of the descent, the crew asked everyone in First if there was anything else they required, and most said no. Soon enough we landed in Los Angeles airport. We wandered off to Baggage Claim and eventually I got my bag. The belt didn't have the flight details on it, so I was not sure if I was in the right place. After this, I had to find my way back upstairs to the terminal, as I was going to be terminal squatting for the next few hours until the check-in opened for my flight back to Miami.



I do quite enjoy a spot of flying - more so when it's not in Economy!
User currently offlineClassicLover From Ireland, joined Mar 2004, 4659 posts, RR: 23
Reply 2, posted (2 years 2 months 4 days 3 hours ago) and read 25147 times:

American Airlines
AA1035 - LAX-MIA
9 October 2012
Boeing 757-223 - N694AN
Seat: First Class 2A
Departure: 06:00 (Rescheduled - 06:17, Actual: 06:45)
Arrival: 13:55 (Actual: 14:35)
Duration: 4 hours 55 minutes
Cruising Altitude: 39,000 feet
Meal: Breakfast


View Large View Medium
Click here for bigger photo!

Photo © Ryan C. Umphrey



There were quite a few people waiting about in the terminal overnight. The seats were all taken, so I sat on a window sill. A couple of people had snagged wheelchairs, some people just milled around - it was interesting to see. The desks were all deserted of course!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060279.jpg

Eventually people started to appear, so I wandered down to First Class check in.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060280.jpg

Some signage - helpful!



Self-service check in kiosks -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060283.jpg

The terminal itself has a nice design -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060282.jpg

Just before 4am I noticed an agent at the desk so I went up and checked in for my flight. I advised her that I was connecting to British Airways in Miami for a flight to London Heathrow and then another connection to Dublin and if she could check my bag through. She was able to do that, but was only able to issue a boarding pass for the LAX-MIA and the MIA-LHR. That was no problem as I checked in for the LHR-DUB on my phone a bit later on. I commented that I still had so many flights to do and she said it was best not to think about it and it would fly by!

I was advised to wait at a nearby roped off escalator, as the TSA had not opened yet. They were supposed to open at 4:15am, however by about 4:25am nothing had happened. One staff member was talking to another staff member saying they had been opening at 4:30am lately. Spot on 4:30am, I was first up to premium security, and first through the whole thing, having remembered to take out my laptop. Once in the terminal, I found a seat outside the Admirals Club as I knew it wasn't opening until 5am.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060284.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060285.jpg

Still with the old Qantas logo of course!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060286.jpg

Various people tried to enter the lounge in the half an hour before it opened, and at 5am exactly the doors opened and there were quite a few people waiting to get in. I had my boarding pass scanned and took the lift up to the club.

It was very cold inside, and very dark as it was dark outside. However, it was very spacious!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060287.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060288.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060289.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060290.jpg

I only stayed long enough to sit and take photos, have a bit of a walk around, as well as grabbing a glass of water. While I sat there, I noticed various people who came in, got bits and pieces, sat down, consumed them and left immediately. Must have been the 6am departures! I really think the club should open to match the TSA opening time really. On my way out, I asked if the flight had a delay as the screens had been showing 6:17am since I landed in Miami. She checked and said it was a crew delay, probably due to hours, as it had been scheduled like that since the night before.

I went to the boarding gate, the same one I had arrived at only 4 hours or so earlier. First Class was called to board and I stowed my bag and seated myself in 2A. Now for some more seat views -

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060292.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060293.jpg

Our pushback was delayed as several other aircraft were in the way. The flight crew announced this and even said, "See the aircraft out to the right? We can't go until it does..." and so on. I took an orange juice as my initial drink. The cabin crew on this flight were again particular about the fact that electronic devices had to be put into flight mode and then turned completely off. There were also long and explicit announcements about not congregating around the front lavatory, and that if it was not free, to go back to your seat and wait for it to be free. This was emphatically expressed, which hadn't been done on the previous flights.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060294.jpg

We had the safety demonstration and off we went into the air. I was in a happy mood as I had no-one sitting next to me! There were about 5 or so seats free in First. A menu was handed out! This was surprising, as I hadn't been given one before - though I guess this was a transcontinental meal flight and the other was a snack flight.



Soon enough we took off into the dawn sky!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060298.jpg

Sunrise came very shortly after that!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060299.jpg

Various views as we travelled along.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060300.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060301.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060305.jpg

Leg room was ample of course!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060304.jpg

Drinks service started and when asked what I would like, I countered with, "What do you have?" - and she suggested coffee so I took one. American coffee is slightly vile, I have to say. Love the mug though! When I was almost finished, I was asked if I wanted a refill, said no, and had it refilled anyway. I hazard a guess that the cabin noise coupled with my accent made her think I had said yes - not that I was complaining!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060307.jpg

Someone across from me demonstrating the AA blanket and pillow...

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060308.jpg

More flying...

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060309.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060310.jpg

The used hot towel from the hot towel service.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060311.jpg

For Brunch, I chose the Breakfast Skillet, which was Scrambled eggs with cream cheese and chives enhanced by a creamy goat cheese sauce, served with grilled asparagus and O'Brien potatoes, with a seasonal fruit appetizer. The alternative was Cereal and Fruit with Yoghurt, served with a banana and fresh seasonal berries. The menu also mentioned "breakfast breads".

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060312.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060313.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060314.jpg

The bread basket came through and I was offered a bread roll or a biscuit! The biscuit! My very first biscuit ever was on American Airlines, and I only selected it as I didn't know what it was and was curious. These are delicious, delicious, delicious! I told my crew member all of that and got lots of smiles in return!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060315.jpg

I had it with orange juice of course!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060317.jpg

Of course, I managed to eat everything. Everything except the biscuit? No, this was biscuit number two!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060318.jpg

The flight attendant had remembered I had asked her "What do you have?" so on one of her many runs through, she said, "Would you like me to make you a Mimosa?" - I said yes, and she said to let her know. Of course, later on, I got said Mimosa. Yum!

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060319.jpg

This flight was very food focussed and once again, a very attentive and efficient cabin crew who anticipated needs, asked if we wanted refills, took trays promptly and were generally awesome. Later on in the flight, there was a cheese service.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060320.jpg

The napkin reminds me - American used to have a napkin ring around their napkins and a much better quality table cloth. I miss those!

We were fed again towards landing - cookies and milk! I took the sugar cookie and was offered to take the chocolate chip one as well if I liked, but I took just one. The cabin crew member remarked to me that I was very smiley and friendly and thanked me for being like that. I don't see why people don't always smile and be happy, it makes the crew job so much easier - a please and a thank you get you a long way too! It was very easy to be nice to the crews on all of these flights as they were all very nice to me.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060321.jpg

I didn't have milk with my cookie though! Now, the pillow embroidery...

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060323.jpg

Finally, some more views as we flew...

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060324.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060325.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060326.jpg

We landed a bit late, but that was to be expected with the departure delays. We parked next to this.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060327.jpg

As I was connecting to a British Airways flight, I went to the Admirals Club at Gate 30 in Miami. When I showed them the boarding pass for my next sector, I was told that as I was connecting from First Class to an international sector that yes, I did have lounge access yet again. I decided to avail of the showers in the Miami lounge before my Transatlantic sector.

I asked at the desk, then had to wait a few minutes while they called someone to unlock a shower and let me in. Here is the shower room.

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060329.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060330.jpg

http://i33.photobucket.com/albums/d55/ClassicLover/American%20Airlines/P1060331.jpg

I had a shower, and sat and relaxed, then went down to the E concourse for my flight with British Airways. This was delayed, so I went back to the lounge where the attendant remembered me and let me back in. I chilled out with a Coke and the amazingly fast Admirals Club wireless internet, before going back down to my gate.

So what did I think of the entire experience?

The Admirals Club lounges were pretty good - on par with other lounges - though the free food selection was a bit sparse, due to the sheer range of food you could buy. Nothing wrong with that at all. I found them all to be very busy, which is probably a good thing. I can only imagine what it would be like if all the First and Business passengers were allowed access throughout the network as on other carriers. The lounge design of the new lounge in Washington wasn't amazing, but it was functional. The LAX lounge design was clearly the best of the bunch with the very high ceilings and great views. The staff at the lounges were all very well aware of their roles, were personable and made people feel welcome - deserving of their nickanames of AAngels.

The flights themselves were very good. The leftover marks on the cutlery (not to mention the small bits of hard to remove food on one set) looked fairly shabby, as I've never seen anything but sparking cutlery on other airlines. I miss the napkin ring around the napkin and cutlery and the lesser quality table cloths. That said, the meals were of very good quality. The dinner service on DCA-MIA was adequate, but less than I would have expected on a dinner flight. The snack on MIA-LAX was extremely tasty and well worth eating.

The breakfast service on LAX-MIA was nothing short of splendid! It had a superb taste and the goats cheese over the scrambled eggs was inspired - it brought a standard dish well above what I had expected. The biscuit of course was nothing short of stunning as it always is. Breakfast is the meal a lot of airlines screw up, and American certainly didn't!

The cabin decor varied - and if all the fleet had a similar look to the 737-800, it would be great - it's a good look. The old style 757-200 seats were more comfortable, even if they were very dated. The overhead monitors were fine, though the flip down LCD screens are better. I would think the headphones offered in First could be proper headphones as on other carriers, but it's a minor quibble.

What set American apart in my opinion were the cabin crew. I have never met such a consistent bunch in a row before. All of them worked very hard, ceaselessly ensuring passengers needs were met in a prompt, pleasant and timely manner. They always smiled, some joked, and all of them were a credit to the airline. I have friends who are crew, so I pay close attention to the crew when I am flying on various airlines, as it's interesting from both a cultural perspective and the airline's cultural perspective to see what they see as service. American Airlines cabin crew have got it down pat!

American Airlines is in bankrupty protection - however, I do believe the airline has a bright future ahead of it. It definitely deserves to be part of the oneworld alliance, as I felt all of the flights oozed a certain quality that the alliance aspires to.

I hope you've made it this far, and hope you enjoyed the report as much as I enjoyed reacquainting myself with American Airlines. Feel free to ask me anything you like, or to comment on what I've written. Cheers!  



I do quite enjoy a spot of flying - more so when it's not in Economy!
User currently offlineplanejamie From United Kingdom, joined Sep 2011, 576 posts, RR: 0
Reply 3, posted (2 years 2 months 4 days ago) and read 24434 times:

Hey Trent,

Nice trip report! Not often you get many on here talking positively about AA but they seemed to do the job just fine there! The service LAX-MIA looked fantastic! As did the DCA-MIA food too. Also nice to get on the 757-200s - do they not operate the international ones on this flight (with the lie-flat seats)?

Been looking out for this trip report since you first told me about it haha! Hope you had a safe flight home,
Jamie  


User currently offlinebrilondon From Canada, joined Aug 2005, 4414 posts, RR: 2
Reply 4, posted (2 years 2 months 3 days 21 hours ago) and read 24150 times:

Quoting ClassicLover (Thread starter):
anyone know what airline is running thatwhite jet with the blue tail?

It looks like either UA connector airline or a DL connector airline.



Rush for ever; Yankees all the way!!
User currently offlineN62NA From United States of America, joined Aug 2003, 4593 posts, RR: 7
Reply 5, posted (2 years 2 months 3 days 21 hours ago) and read 24095 times:

Quoting ClassicLover (Thread starter):
We gleaned that something had needed to be replaced, had been replaced, and they were waiting for a supervisor to sign off on the work.

Yep, it's about a 50-50 shot on an AA 757.

Quoting ClassicLover (Reply 1):
Actually, the crew, once again, were nothing short of brilliant.

I agree. Having flown AA in all classes over 600,000 miles in about 10 years, I have NEVER had a rude or cranky flight attendant on AA.

Quoting ClassicLover (Reply 2):
I don't see why people don't always smile and be happy, it makes the crew job so much easier - a please and a thank you get you a long way too! It was very easy to be nice to the crews on all of these flights as they were all very nice to me.

Yep, I do that too!

Quoting ClassicLover (Reply 2):
What set American apart in my opinion were the cabin crew. I have never met such a consistent bunch in a row before. All of them worked very hard, ceaselessly ensuring passengers needs were met in a prompt, pleasant and timely manner. They always smiled, some joked, and all of them were a credit to the airline.

That what I love about AA flight attendants. The warmth and friendliness factor.

On another note: Sorry you had to take the 757 transcon. On MIA-LAX-MIA AA currently flies 2 777s. You missed out on their transcon F flagship suite service.


User currently offline767747 From United States of America, joined Jan 2005, 1965 posts, RR: 24
Reply 6, posted (2 years 2 months 3 days 20 hours ago) and read 23824 times:
Support Airliners.net - become a First Class Member!

Nice report on AA!

I have also had nothing but good experiences with AA on each flight I've had with them - food looks good in First Class. I'm impressed by your DCA-MIA meal; quite impressive in my mind and much better than what I was served in F on United a few weeks ago.

Thanks for sharing!

Matthew (767747)


User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3360 posts, RR: 12
Reply 7, posted (2 years 2 months 3 days 10 hours ago) and read 22991 times:

Nice and comprehensive report on AA, thanks for posting. Sounds like you had a comfortable, if not exhuasting day (or two).

Quoting ClassicLover (Thread starter):
There were also long and explicit announcements about not congregating around the front lavatory, and that if it was not free, to go back to your seat and wait for it to be free. This was emphatically expressed, which hadn't been done on the previous flights.

I think that must have been more them saying that they don't want you eavesdropping on their galley bitching!



http://my.flightmemory.com/shefgab Upcoming flights:LCY-ARN-AMS-LGW,STN-OTP-AMS-YUL,YQB-JFK-LAX-DUS-STN,LGW-DXB-BKK-HKG-
User currently offlinetriple7man From Thailand, joined May 2005, 763 posts, RR: 0
Reply 8, posted (2 years 2 months 3 days 10 hours ago) and read 22955 times:
Support Airliners.net - become a First Class Member!

Quoting N62NA (Reply 5):
On another note: Sorry you had to take the 757 transcon. On MIA-LAX-MIA AA currently flies 2 777s. You missed out on their transcon F flagship suite service.

I was thinking the same thing, although the times might not have coincided with your other lights. The 777's are operating 3 class service and those flights are very nice.

It looks like you had a good experience on AA which I was very happy to hear, being an AA retiree. I have flown many times on AA 757 in both classes. Your pictures brought back reminders of the first class section, as I live in Bangkok and most of my flying is international. The flight I always liked on the 757 was Orange County (SNA) to DFW. Because of noise abatement procedures, they make a very steep climb out to 800 feet then cut back the power and smooth out. It's a shocker if you are not used to that flight. Once they get out over the coast, they resume climb power and it's smooth sailing from there.
The 737 is a welcome addition to the fleet. I don't know if AA uses them on transcontinental flights are not. I once flew the 737 MIA-DEN just to try it.
Your pictures brought back many memories, especially of LAX. Please include a trip report of your international flights. Thank you.



Have you kissed a 777 today?
User currently offlinechopchop767 From Italy, joined Aug 2010, 226 posts, RR: 0
Reply 9, posted (2 years 2 months 3 days 8 hours ago) and read 22787 times:

Quoting N62NA (Reply 5):
I agree. Having flown AA in all classes over 600,000 miles in about 10 years, I have NEVER had a rude or cranky flight attendant on AA.

I just recently flew on AA from LHR to BOS and have to concur with your comment and the general trend of the trip report: all of the Flight Attendants were extremely friendly, positive and professional. I flew in Y and when beverage service or meal service was occurring, the FAs took time to acknowledge each passenger and their order. The 757 also had the refurbished cabin, which was very comfortable. Frankly, I've been Star Gold for a long time flying mostly with UA and LH, but the experience last week and this report make AA an extremely attractive alternative.

Thanks for sharing!



this year: nap, lgw, fra, dub, fco, add, jib, muc, iad, sea, dca, bos, cdg, ist, bah, prg, ord, hsv, cmn
User currently offlineBobloblaw From United States of America, joined Jan 2012, 1725 posts, RR: 1
Reply 10, posted (2 years 2 months 3 days 5 hours ago) and read 22447 times:

Is anything free in the AAdmirals Club anymore?

User currently offlinedcann40 From United States of America, joined Sep 2012, 303 posts, RR: 0
Reply 11, posted (2 years 2 months 3 days 5 hours ago) and read 22329 times:

Quoting ClassicLover (Thread starter):
I hope you've made it this far, and hope you enjoyed the report as much as I enjoyed reacquainting myself with American Airlines.

I did indeed make it this far - and really enjoyed the narrative.

One of the things I like about the AA Admirals Clubs is that there is a menu you can order from, in contrast to the tiny things that Delta offers at no charge. It's always funny seeing people trying to make a meal out of the meager Delta provisions.


User currently offlineClassicLover From Ireland, joined Mar 2004, 4659 posts, RR: 23
Reply 12, posted (2 years 2 months 3 days 3 hours ago) and read 22157 times:

Quoting planejamie (Reply 3):
Also nice to get on the 757-200s - do they not operate the international ones on this flight (with the lie-flat seats)?

I don't think they do - I think all the internationally configured ones are busy flying internationally. Glad you enjoyed the report!

Quoting brilondon (Reply 4):
It looks like either UA connector airline or a DL connector airline.

Strange that it had no markings really - like the airline name and so on.

Quoting N62NA (Reply 5):
On another note: Sorry you had to take the 757 transcon. On MIA-LAX-MIA AA currently flies 2 777s. You missed out on their transcon F flagship suite service.
Quoting triple7man (Reply 8):
The 777's are operating 3 class service and those flights are very nice.

To both of the above - I would have loved to have done this! However, the "Instant Upgrade" fares from Economy to Business were double the price I paid for First. In addition, First on those sectors is never on special, and the price per flight is two to three times what I paid return.

So, I would have to have done it - unfortunately, not enough money. Perhaps one day I will use my frequent flyer miles to do this flight - I hear it's amazing!

Quoting 767747 (Reply 6):
much better than what I was served in F on United a few weeks ago.

What were they serving you on United?

Quoting gabrielchew (Reply 7):
I think that must have been more them saying that they don't want you eavesdropping on their galley bitching!

Hahaha! Cheeky  
Quoting triple7man (Reply 8):
The flight I always liked on the 757 was Orange County (SNA) to DFW. Because of noise abatement procedures, they make a very steep climb out to 800 feet then cut back the power and smooth out. It's a shocker if you are not used to that flight. Once they get out over the coast, they resume climb power and it's smooth sailing from there.

That sounds like it would be a lot of fun to experience really! I like it when aircraft do noise abatement - most of the people on the aircraft go silent as well, wondering if they are going to fall out of the air. That said, when there are no unusual sounds, people tend to keep relaxing.

Quoting triple7man (Reply 8):
The 737 is a welcome addition to the fleet. I don't know if AA uses them on transcontinental flights are not.

They do, there are some MIA-LAX on the 737-800.

Quoting triple7man (Reply 8):
Please include a trip report of your international flights. Thank you.

I will - there was one of my outbound called Destination Washington - BA World Traveller Plus which is somewhere on page 1 of the Trip Report list. I will probably do a return - glad you're interested in reading it!

Quoting chopchop767 (Reply 9):
I flew in Y and when beverage service or meal service was occurring, the FAs took time to acknowledge each passenger and their order.

That's great - I had wondered what the service would be like down the back by comparison. Sounds like it's consistent across the whole aircraft, which I would expect (and hope for!).

Quoting Bobloblaw (Reply 10):
Is anything free in the AAdmirals Club anymore?

Yes, all soft drinks, beer, wine, internet access, plus the fruit, some muffins and so on. There is still plenty to avail of if you are a club member or if you have a day pass or what have you. The paid menu just gives you a lot more choice of meals if you wish to avail of that. Most airline lounges don't offer anything cooked to order, so even though you have to pay for it, it's a good unique selling point in my mind.

Quoting dcann40 (Reply 11):
I did indeed make it this far - and really enjoyed the narrative.

I am glad you enjoyed it!  

Looking forward to hearing from some more people who made it though - has to be my longest report ever  



I do quite enjoy a spot of flying - more so when it's not in Economy!
User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8588 posts, RR: 54
Reply 13, posted (2 years 2 months 3 days 2 hours ago) and read 22073 times:
Support Airliners.net - become a First Class Member!

Hey Trent,

Nice report and pictures, thanks for sharing.

Quoting ClassicLover (Thread starter):
Once through, I walked the length of the terminal and couldn't find the lounge. I connected to the airport's free WiFi and found out it was right next to security, and in I went.

- Nice to see the airport has free wifi, is really a must these days, many more airports could take note!

Quoting ClassicLover (Thread starter):
On 1 September, American Airlines changed lounge access. First and Business Class passengers travelling between MIA-LAX, JFK-LAX and JFK-SFO are now permitted access - and these are the only routes where it's allowed domestically.

- Interesting to know, just shows how poor FCL in the US is vs pretty much the rest of the world.

Quoting ClassicLover (Thread starter):
the lounge also had free (fast!) WiFi

- At least that's something.

Quoting ClassicLover (Thread starter):
there was quite a good selection of food which you could order if you so desired

- I'm still think it's poor that you have to pay for simple foods like salads or soup, it's cheap.

Quoting ClassicLover (Thread starter):
We were offered water before takeoff.

- Might be water in a plastic cup but it's better than nothing I guess.

Quoting ClassicLover (Thread starter):
Dinner was served. I chose the Salmon. Before it was served, the dressing was ladled onto the salad from the trolley. I was then offered white bread or wheat bread. The meal also had cheesecake for dessert.

- I'm not sold on the presentation and that broccoli, I assume it's that, looks very overcooked.

Quoting ClassicLover (Thread starter):
I had to send back my first set of cutlery as they had food remnants on them from a previous flight

- Yuck!

Quoting ClassicLover (Thread starter):
the meal was very good indeed, and I devoured the whole thing

- Well at least it was better than it looked!

Quoting ClassicLover (Thread starter):
The cabin crew continually came by offering top ups of drinks, extra bread and so on. They were very attentive - once people had finished, trays were taken very promptly. The service was outstanding!

- Excellent, I've not has such a good experience with AA crews, well crews in the US of A in general.

Quoting ClassicLover (Thread starter):
Certain people she made comments about how they fly with us often and that she was glad to see them aboard. Very classy!

- Nice to see passengers recognised as regulars.

Quoting ClassicLover (Thread starter):
The flight was outside of meal times, so it was a snack service. The choice was Asian Pulled Pork on a bed of noodles, or some kind of cheese platter. I went for the Pulled Pork of course, and it was delicious on every level. Such tender succulent meat![/quote

- I know time is ticking on, but given the flight duration, a better meal service could be offered.

[quote=ClassicLover,reply=0]The cabin crew on this flight were again particular about the fact that electronic devices had to be put into flight mode and then turned completely off. There were also long and explicit announcements about not congregating around the front lavatory, and that if it was not free, to go back to your seat and wait for it to be free. This was emphatically expressed, which hadn't been done on the previous flights.

- Ah, I've seen this plenty of times, paranoia from the 911 days.

Cheers Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineN62NA From United States of America, joined Aug 2003, 4593 posts, RR: 7
Reply 14, posted (2 years 2 months 3 days 2 hours ago) and read 22031 times:

Quoting triple7man (Reply 8):
The 737 is a welcome addition to the fleet. I don't know if AA uses them on transcontinental flights are not.

Also on EWR-LAX, BOS-LAX, IAD-LAX, MCO-LAX,

Quoting planejamie (Reply 3):
Also nice to get on the 757-200s - do they not operate the international ones on this flight (with the lie-flat seats)?

Nope, the "nice" 757s don't do the transcons. You'll see one of them per day on a JFK-MIA and MIA-JFK flight just to rotate them around a bit between Europe services and South America services.


User currently offlinemah4546 From Sweden, joined Jan 2001, 33276 posts, RR: 71
Reply 15, posted (2 years 2 months 2 days 14 hours ago) and read 21499 times:

Great report. Glad to see service was up to par. I also hate the new 738/752 seats, and fortunately the Airbus won't have those terrible seats.

Quoting ClassicLover (Thread starter):
The bar which had free soft drinks (I had a Coke), beer and wine, and paid for drinks otherwise -

Vodka, gin, etc. is also free, just as long as its the house brand.



a.
User currently offlineClassicLover From Ireland, joined Mar 2004, 4659 posts, RR: 23
Reply 16, posted (2 years 2 months 3 hours ago) and read 20601 times:

Quoting ba319-131 (Reply 13):

- I'm not sold on the presentation and that broccoli, I assume it's that, looks very overcooked.

It tasted pretty fine though  
Quoting N62NA (Reply 14):
Nope, the "nice" 757s don't do the transcons. You'll see one of them per day on a JFK-MIA and MIA-JFK flight just to rotate them around a bit between Europe services and South America services.

It's a shame really - that said, the seat was still comfortable in the old school tan! What were they thinking!  
Quoting mah4546 (Reply 15):
Vodka, gin, etc. is also free, just as long as its the house brand.

Oh, I didn't know this - I would have availed of some had I known. Nice to know for next time!



I do quite enjoy a spot of flying - more so when it's not in Economy!
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 17, posted (2 years 1 month 4 weeks 1 day 10 hours ago) and read 20076 times:

Hey

Interesting AAmerican Airlines report? It was an interesting read.
Quite surprised that most lounge food isn't free. A bit dissapointed actually.
Neverthless I'm surprised by the old and dated 757 as well, needs quite a bit of updating (specially back in Y on those birds)
Glad all other aspects where great on the flight Did the same crew operate LAX-MIA as the MIA-LAX segment.

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineI39OO From United Kingdom, joined Oct 2012, 89 posts, RR: 0
Reply 18, posted (2 years 1 month 4 weeks 1 day 8 hours ago) and read 19933 times:

Hello ClassicLover,

so there's hope for AA after all! I've read a lot of bad stories lately, from loose seats to cancelled flights; I've heard, from a friend of mine, the appalling treatment reserved to a LHR ramp crew leader with 20+ years of experience with AA around Europe: it's good to see, finally, some nice news from them.

AA First class looks like a decent products in service and meal substance, while the lounges look sub par from this side of the Atlantic but, hey, they've got millions of frequent fliers and low status holders can enter the lounges as well. I think I fell in love with those oldfashioned seats you've sat on the last 757 leg: they must be heavy as boulders and a nightmare under a fuel efficiency point of view, but... I'd love to have one at home!

Will you also cover your return to the Old continent?



Also known as That Unprepared Guy on Wordpress
User currently onlineadamspotter From Netherlands, joined Feb 2011, 1177 posts, RR: 12
Reply 19, posted (2 years 1 month 4 weeks 9 hours ago) and read 19625 times:
Support Airliners.net - become a First Class Member!

Hi Classiclover,

Excellent report! Really enjoyable, thanks for sharing.
A lot of people speak badly about AA but I have only had great flights with them with outstanding crew members. Have flown AA J once myself before between LHR-BOS and that was most definetely one of the best J flights I have flown so far!
Although their interiors seem to be quite dated nowadays I hope AA can survive bankrupcy   Looking forward to my flight with them in about 2,5 weeks time  

cheers,

Brendan


User currently offlinemodesto2 From United States of America, joined Jul 2000, 2819 posts, RR: 5
Reply 20, posted (2 years 1 month 4 weeks 4 hours ago) and read 19473 times:

Great trip report. I enjoyed the food pics, but AA's 757 interiors look very old and dated. Those cabins look like time-traveling to the 80s, so I hope AA can do some mods in the next few years.

User currently offlineCubsrule From United States of America, joined May 2004, 23299 posts, RR: 20
Reply 21, posted (2 years 1 month 3 weeks 6 days 8 hours ago) and read 19160 times:

Quoting ClassicLover (Thread starter):
anyone know what airline is running thatwhite jet with the blue tail?

It's S5. It operates for both UA Express and DL Connection (IIRC, they have one "blue tail" with each configuration).



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineClassicLover From Ireland, joined Mar 2004, 4659 posts, RR: 23
Reply 22, posted (2 years 1 month 2 weeks 6 days ago) and read 17799 times:

Quoting MSS658 (Reply 17):
Quite surprised that most lounge food isn't free. A bit dissapointed actually.

I don't see why you would be. When you look at the range of food that AA has on sale, it is a lot more than what would be offered for free in other lounges. Most lounges don't have that big a selection (though, the Qantas Clubs in Australia tend to be very good in that regard!)

Quoting MSS658 (Reply 17):
(specially back in Y on those birds)

Yes, I have done Y down the back on the AA 757 - I would never do it for the transcontinental flights.

Quoting MSS658 (Reply 17):
Did the same crew operate LAX-MIA as the MIA-LAX segment.

Oh no, it was a different crew. There is no way they would operate back with 5 hours in between flights at that time of the night.

Quoting I39OO (Reply 18):
Will you also cover your return to the Old continent?

I will do it soon hopefully!  
Quoting modesto2 (Reply 20):
Those cabins look like time-traveling to the 80s, so I hope AA can do some mods in the next few years.

Well, the aircraft was delivered in 1994, so I guess perhaps the design ethos comes from the 1980s. Maybe  
Quoting Cubsrule (Reply 21):
It's S5. It operates for both UA Express and DL Connection (IIRC, they have one "blue tail" with each configuration).

Thanks for that - I was wondering who it was!



I do quite enjoy a spot of flying - more so when it's not in Economy!
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