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Out Of My Way For TK (Pics, Comfort Class, Lounge)  
User currently offlinethegivenone From Austria, joined Jan 2008, 192 posts, RR: 0
Posted (1 year 11 months 2 weeks 5 days 10 hours ago) and read 12708 times:

GOING OUT OF MY WAY FOR TK


A review of Turkish Airlines on VIE-IST-JFK-IST-VIE on Comfort Class + TK Lounge Istanbul

Introduction


Greetings and welcome to the first in a series of mini-reports and reviews for 2012! I have been incredibly busy recently, working on the development of an exciting new toothbrush called ReBrush. I am the co-founder of a product studio based in Boston and, as we are only a two-person team, you can imagine that there has been a lot of work to do.

Still, no amount of work will dampen my love for aviation. I have taken a few interesting trips this year that I am only getting around to documenting now. I am very excited to share these experiences with the aviation community and I apologise for the lack of detail in certain sections – I am working off memory, photos and a few rough notes. Feel free to pop me a comment with any specific questions that I didn’t cover in the write-up.

This series of mini-reports will cover the following:
  1. VIE-IST-JFK-IST-VIE on Turkish Airlines’ incredible new 77W

  2. A review of the new Vienna Airport Skylink Terminal (the new home of Austrian Airlines)

  3. VIE-FRA-IAD-BOS on Lufthansa’s spanking new 748i

  4. JFK-BRU-NBO-BRU-JFK on Brussels Airlines’ new A330 (tentative)

A. Trip Background


The first thing you might notice about this trip is the odd routing (to JFK from VIE via IST). Or perhaps you didn’t notice and accepted this as a matter of fact. As a true Anutter, I shared the latter perspective. In fact, I went very far out of my to arrange this trip, which included a slight premium over alternate routes, a 2-hour connecting flight in the wrong direction, a 14-hour layover in Istanbul and an itinerary that didn’t actually end in my target destination.

I have been “commuting” between Vienna and Boston about 2-3 times a year for the past five years and when I saw a promotion for the new Turkish Airlines Comfort Class on their JFK route, I decided to spice things up a little this time. I had also been eager to try out TK after reading so much about them on these forums and hearing about all the awards they have won over the past few years. I was glad to be flying this airline on a true flagship route on true flagship metal.

Booking was all done through the TK website, which has improved a lot in recent years.. Following the booking, I visited the incredibly friendly TK ticket office in the heart of Vienna’s first district to confirm the details of my complementary stopover (granted by TK for connections over 10 hours).

I booked a separate onward ticket with JetBlue from JFK-BOS and, in total, the entire trip ended up only around €100 more than my regular connections with LH, LX or OS. Keep in mind that this was ~€100 more for TK Comfort Class and thus, this ended up being a true bargain.

B. A note on Turkish Airlines


As mentioned, I was very eager to try TK, a rapidly growing airline on a mission to receive a five-star Skytrax rating. Like the other Middle Eastern giants, TK is connecting a unimaginably diverse range of destinations around the world, ranging from Mogadishu and Najaf to New York and Bologna. They are a force to be reckoned with and are standing strongly among the stifling competition from the Middle East. They are investing heavily in a product differentiated by quality and service. And, although they still have a long way to go, I am impressed by their progress so far.

C. Basic Flight Details


Again, I apologized for the lack of detailed documentation in this section. Unfortunately, I no longer have my registration notes etc, but here is a general overview of my itinerary:

Outbound VIE-IST-JFK-(BOS)
January 30st, 2012

TK 1888 VIE-IST
18:00-21:50, Airbus A321
Economy

TK 0001 IST-JFK
10:50-14:45, Boeing 777-300ER
Economy Comfort


Inbound (BOS)-JFK-IST-VIE
July 31st, 2012

TK 0012 IST-JFK
23:00-15:40, Boeing 777-300ER
Economy Comfort

TK 1889 IST-VIE
19:45-21:05, Boeing 737-800
Economy

D. Pre-flight


My outbound flight from Vienna started with a bit of bad luck: a freak snow storm that hit Istanbul at the end of January. I arrived at the airport with an announced 2-hour flight delay, which eventually turned into 3 and then 4 hours. This was no problem though as I enjoyed my last time in the old Austrian Business lounge, which was soon to be replaced by the new lounges opening in the Skylink terminal in June 2012.

My outbound connection in Istanbul was chaotic to say the absolute least. As is the case with airports that are generally less prepared for snow, only one runway was in use and there was a huge backlog for de-icing. On the ground, I proceeded to the TK Hotel Counter in the arrivals hall where, under normal circumstances, I would have been collecting the hotel vouchers for my complementary stopover. This night, however, the line stretched halfway through the terminal as passengers were being accommodated after missed connections and cancelled flights. I spent about 2:30 hours before I got to the front of the line. Before proceeding, I strongly voiced my opinion to an incredibly rude mob of about 10 passengers shouting at and mocking the TK agents manning the accommodation desk. Now TK could have managed the chaos more effectively, however, the people who definitely didn’t deserve a heartless mocking with the three sole agents working as hard as they could that night to get everyone accommodated.

I am generally a patient person when it comes to situations like this and so I waited until my “group” was called to board a big bus into the city. It turns out that TK had maxed out the capacity at all hotels close to the airport and so was calling hotels ad-hoc in the city to see whether they would be able to accommodate a few dozen passengers at a time (it was 3AM at this point). Our bus driver was given an address scribbled on to a piece of paper and a passenger list that was to be given to the hotel receptionist. After a few wrong turns by the driver (who was on the phone receiving directions from a friend) we arrived at a Best Western somewhere in the heart of Istanbul. Luckily, I was sitting at the front of the bus, so I headed the crowd of 35 tired and restless passengers into the hotel lobby, handing over the passenger list to a night manager who did not know what had hit him!

http://oliverckhaas.com/tripreports/2012_tkmini/1.JPG
My comfy bed at an unknown Best Western in Istanbul, after a 7-hour delay.

After another 40 minutes and at around 4AM, I settled into a comfy bed only to be called a few minutes later by reception with the time for my pickup back to the airport the next morning! The morning transfer was well coordinated by TK and after a short 3-hour nap, a refreshing shower and solid breakfast, I was on a shuttle back to IST.

Some views of a very busy IST:
http://oliverckhaas.com/tripreports/2012_tkmini/2.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/3.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/4.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/5.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/6.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/7.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/8.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/9.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/10.JPG

My return flight was definitely less crazy. I enjoyed a dedicated line for Comfort Class at JFK checkin but disappointed to see the lack of a priority/Star Gold line at security during my connection at IST. Istanbul airport is bursting at the seams. It reminds me of DXB back in the days before Terminal 3, where EK was also growing faster than the airport could accommodate.

TK’s fantastic Lounge Istanbul makes up for any other area that IST lacks (see the end of this report for details).

E. The Flights


Again, I was lucky enough to be flying on one of TK’s flagship routes, on a brand-new flagship aircraft. I have heard mixed reviews about the airline, primarily from people traveling on their African services which feature older 737 aircraft.

To sum up at the start, my experience on TK was stellar.

http://oliverckhaas.com/tripreports/2012_tkmini/11.JPG


E1. Aircraft


TK’s new 77Ws are absolutely amazing. A great case study demonstrating the success of Priestmangoode’s work in the airline industry. It is this design studio that was responsible for the complete rebranding of TK including the new livery, visual branding, ground product and of course the new cabins. Along with impressive work for Kingfisher (cabin redesign), Lufthansa (new F cabin, shorthaul cabin redesign), Swiss (new F cabin), Malaysian (new F cabin), they are also the studio behind TAM’s updated in-flight product which I believe is one of the most attractive in the sky.

The cabin is highlighted with bright-colored and refreshing accents. Panels and side walls are decorated in patterns inspired by Turkish symbols and imagery.

http://oliverckhaas.com/tripreports/2012_tkmini/14.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/22.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/31.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/33.JPG

[Edited 2012-11-04 16:57:52]

14 replies: All unread, jump to last
 
User currently offlinethegivenone From Austria, joined Jan 2008, 192 posts, RR: 0
Reply 1, posted (1 year 11 months 2 weeks 5 days 9 hours ago) and read 12686 times:

E2. Seats


TK’s economy comfort offering is a class above that of other carriers. I applaud their attempt to brand it as “Comfort Class”, to separate it from other premium economy/economy plus products. This is miles ahead of the “few-extra-inches-but-still-the-same-uninspiring-economy-class” products found on American carriers.

The Comfort Class seat is based on the Recaro CL-4420 and features 46in (116.8cm) pitch, 19.5in (49.5cm) width, and 8.5in (21.6cm) recline, in a 63-seat cabin in 2-3-2 configuration on a 77W. This is the same seat used by other airlines in business class on medium-haul sectors (e.g. Etihad) and it provided me with one of the most comfortable Atlantic crossings that I have ever had.

Adjustable leg rests, winged head supports, 8.8 inches (22 cm) of recline, individual power ports and high-resolution Panasonic eX2 monitors made this a perfect seat for a near-perfect flight.

TK’s Comfort Class is a well-deserved winner of the Skytrax “World’s best premium economy seat” award.

http://oliverckhaas.com/tripreports/2012_tkmini/12.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/16.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/17.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/19.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/20.JPG

E3. Amenities
TK is known for distributing amenity kits in every class on long haul sectors. I received an exciting number of goodies in Comfort Class, with a full range of amenities (including eyeshades and socks), along with some TK branded slippers. The over-ear headphones that were provided were also of good quality, however, I still ended up using my own.

I would easily say that the amenities were of better quality and quantity than those provided in LH Business Class (although I realize that this isn’t a very high bar).

http://oliverckhaas.com/tripreports/2012_tkmini/13.JPG

E4. Food and Beverage


TK’s catering is one of the airline’s strongest shining stars. Catering is provided by the Turkish arm of the Austrian gourmet caterer DO & CO. I have enjoyed DO & CO dishes on Austrian Airlines for a number of years and have always been impressed by the quality they manage to deliver in the air.

Most Turkish flights have a chicken and beef offering, usually marinated in signature Mediterranean spices and herbs. The food offerings, from delicious Köfte to succulent kebabs, drive a distinctly Turkish flair into the cabin, and I always appreciate when an airline manages to accomplish this.

Menus were distributed on all of my flights (both the short and long-haul sectors) with a choice of two dishes on the Vienna segments and two rounds of hot dishes on the New York segments. The generously-portioned meals in Comfort Class were served on real china and featured a large mezze-style starter and fresh salad along with the main entree. Desert, cheese and fruit were served separately.

http://oliverckhaas.com/tripreports/2012_tkmini/24.JPG
An amuse-bouche.

http://oliverckhaas.com/tripreports/2012_tkmini/25.JPG
(IST-JFK) Drinks round by the best FA of the entire trip.

http://oliverckhaas.com/tripreports/2012_tkmini/26.JPG
(IST-JFK) The Beef Köfte option served with a mezze-starter and fresh salad.

http://oliverckhaas.com/tripreports/2012_tkmini/27.JPG
(IST-JFK) The separate desert course.

http://oliverckhaas.com/tripreports/2012_tkmini/30.JPG
(IST-JFK) The second meal service on the fight to JFK: DO & CO signature artichoke ravioli.

E5. Entertainment


TK’s new 77W and A330 cabins are equipped with Planet TK, a Panasonic eX2-based system. The hardware is responsive and is controlled through well-functioning touch screens and the almost industry-standard Panasonic controllers. There was also a decent amount of video and audio content available, although still no comparison to EK’s ICE. For TV, I appreciated that there were multiple sequential episodes of various shows available rather than just the few mid-season episodes found on many other carriers.

Both 77Ws I flew on were not yet equipped with Wifi, however, announcements were made that this would be available shortly.

http://oliverckhaas.com/tripreports/2012_tkmini/17.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/23.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/28.JPG


E6. Crew


As many others have noted before, this is clearly the area where TK falls short. Investments into the airline’s hard product have largely been successful, however, for a continued rise to Skytrax 5-star fame there is still a lot of work to be done on the soft product.

Starting with the positive, the crew on my outbound New York sector was great. One crew member in particular stood out for her friendliness and attentiveness; I asked her for a feedback form to ensure she was recognized for this. One of my favorite drinks is a commonality in German-speaking Europe called “Apfelsaft Gesprizt” (in Austria) or “Apfelschorle” (in Germany). After an initial explanation that this was simply “apple juice mixed with sparkling water” during the first drinks run, this particular crew member remembered my choice for the remainder of the flight and ended up offering it to me as “the usual”.

The crew on the other sectors (and on the ground) were a different story. They were a disinterested group who looked more like they were involved in cumbersome chores rather than providing a service on a soon-to-be-world-class airline. Hardly any smiles were seen on my Vienna sectors. I also noticed a general lack of English proficiency, which generally doesn’t bother me too much, but which I feel is a necessity for an international airline of this standard.

Perhaps TK should invest in sending its cabin and ground crew for training at MH. I was largely unimpressed and uninspired by their performance.

http://oliverckhaas.com/tripreports/2012_tkmini/29.JPG
The mighty GE90-115Bs hard at work:

F. Post-flight


With the exception of the IST snow delay, all my flights arrived on time and ended in a standard post-flight experience. Immigration at JFK was chaotic as always, however, TK is not to blame for this.

G. Ratings and Impressions


As this report includes a summary of multiple flights, I will not apply my usual rating scheme. However, I would like to part with a few closing remarks.

My flights on TK were fantastic despite a few hiccups here and there. I applaud the airline’s bold mission and its current path to executing this mission. I am impressed by its growth and investments over the past years and look forward to flying them again soon. There is still a lot of work to be done, particularly in the soft-product. The airline needs a staff that are trained with a stronger service-orientation to really place it among the top players in the industry. However, I am confident that we will see improvements in this area in the coming years.

Going out of my way to fly on TK was more than worth it. I was sad to hear the rumors that Comfort Class has not been performing as well as expected at that it may be axed in the coming year. Given this threat, I would recommend anyone who is consider trying our this product to do so now. You will not regret it.

[Edited 2012-11-04 16:23:36]

[Edited 2012-11-04 16:35:40]

User currently offlinethegivenone From Austria, joined Jan 2008, 192 posts, RR: 0
Reply 2, posted (1 year 11 months 2 weeks 5 days 9 hours ago) and read 12604 times:

A NOTE ON LOUNGE ISTANBUL


http://oliverckhaas.com/tripreports/2012_tkmini/lounge/18.JPG

Another truly shining star of this airline is the flagship Lounge Istanbul. Again, it is a class above many other lounges I have experienced in my years of flying. Visiting IST’s newest and hottest location was one of my my main excitements when booking with TK.

The lounge is divided into sections including a library, cinema, news room, olive garden, shower area, work area, prayer room and kids corner. All the food areas, also catered by Do & Co, are described as “Gourmet Entertainment” areas with a whole host of hot and cold Turkish specialities available, freshly prepared by Do & Co-trained chefs. There are also a number of “traveling chefs” who make their way through the massive lounge offering cheeses and other specialities. Special tea and Turkish coffee stations are spread throughout the area. The Wifi is fast and the shower rooms are contemporarily gorgeous, with a rain setting and a bluetooth-connected speaker system in each.

I am lost for words in describing this place so I will let the pictures speak for themselves. My 1:10 hour visit was simply too short.

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/19.JPG
Lounge directory

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/5.JPG
The main corridor

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/6.JPG
The library

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/8.JPG
The cinema

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/12.JPG
The dining area

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/9.JPG

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/15.JPG
One of the many beverage stations in the lounge

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/16.JPG
The self-playing piano in the Olive Garden (a little cheesy, but still impressive)

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/4.JPG
The shower area

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/1.JPG
One of the many shower rooms

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/2.JPG
Bath robes and a number of towels provided

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/3.JPG
Shower and light controls, along with a bluetooth-controlled speaker system that I was able to hook up to my iPhone

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/10.JPG
Food station #1

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/11.JPG
Salad bar

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/13.JPG
One of the "traveling chefs"

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/14.JPG
The coffee house catered by famous Austrian pastry shop Demel

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/17.JPG
An entire section of fresh fruit!

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/22.JPG
Special coffee and tea stations set up around the lounge

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/20.JPG
Freshly cooked hot Turkish specialities

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/21.JPG
My selection

http://oliverckhaas.com/tripreports/2012_tkmini/lounge/23.JPG
Enjoying some fruit and Sachertorte (my favorite cake in the world)!

Thanks for reading! Questions and comments are welcome!



User currently offlineElPistolero From Canada, joined Feb 2012, 1019 posts, RR: 4
Reply 3, posted (1 year 11 months 2 weeks 5 days 7 hours ago) and read 12183 times:

Great report. Great pics. Brings back good memories of my flight in CC earlier this year. I hope its still around next summer - I m planning on going similarly out of my way to fly on TK (though I expect I'll turn it into a 2-3 day stop in IST time permitting).

CC really is a class apart - the catering was better than some of the J class fare I've suffered through on EU carriers.


User currently offline767747 From United States of America, joined Jan 2005, 1949 posts, RR: 24
Reply 4, posted (1 year 11 months 2 weeks 5 days 6 hours ago) and read 12102 times:
Support Airliners.net - become a First Class Member!

Wow! The food and seats in "Comfort Class" look amazing, and TK certainly differentiates itself from any other airline with this cabin.

Thanks for sharing!

Best,

Matthew (767747)


User currently offlinewin1290 From Thailand, joined Jan 2012, 280 posts, RR: 2
Reply 5, posted (1 year 11 months 2 weeks 5 days 6 hours ago) and read 12009 times:

Hello,

Very nice trip report, absolutely enjoyed reading it. Thanks!
TK Comfort Class looks super! Amazing catering, it looks like Business Class meal! Cabin crew on your flight to JFK sounds impressive indeed.
Lounge in IST is truly superb! It is massive and also has various options for hot and freshly cooked meal. The cake looks nice too 
Quoting thegivenone (Thread starter):
I booked a separate onward ticket with JetBlue from JFK-BOS and, in total, the entire trip ended up only around €100 more than my regular connections with LH, LX or OS. Keep in mind that this was ~€100 more for TK Comfort Class and thus, this ended up being a true bargain.

That is a very good deal indeed, especially given that TK Comfort class is more like a short-haul Business Class of some airlines.

Quoting thegivenone (Thread starter):
. I enjoyed a dedicated line for Comfort Class at JFK checkin but disappointed to see the lack of a priority/Star Gold line at security during my connection at IST.

There was a Business class lane for transfer passengers in Istanbul, I saw when on my TK flight last september. But the fast track lane was a bit obscured and hard to find especially during airport busy time. I didn't see a designated Star Alliance gold sign for the lane.

Quoting thegivenone (Thread starter):

As many others have noted before, this is clearly the area where TK falls short. Investments into the airline’s hard product have largely been successful, however, for a continued rise to Skytrax 5-star fame there is still a lot of work to be done on the soft product.

Absolutely agree, TK has amazing hard products. But the crew on board were a bit mixed in my experience.

Thanks,

Win


User currently offlinefiloflyer From Finland, joined Feb 2012, 51 posts, RR: 0
Reply 6, posted (1 year 11 months 2 weeks 4 days 16 hours ago) and read 11448 times:

FAntastic report! I have been waiting for a report about tk's co mort class here in anet. Ill be flying with them soon in comfort too so this trip report made me really excited.

Quoting thegivenone (Reply 2):

This is sad news.. Because i think its one of the best value for money premium eco out there. I remember checking flights and comparing comfort class and economy tickets with a difference of only 100 euros. Is this type of class not very popular or not known by the market tk caters???


User currently offlineflightsimboy From Canada, joined Sep 2005, 1294 posts, RR: 4
Reply 7, posted (1 year 11 months 2 weeks 3 days 17 hours ago) and read 11446 times:
Support Airliners.net - become a First Class Member!

I can never tire of seeing these TK pics...the food and truly the Comfort Class makes it all so desirable!! And with the views of the massive 777 engines one cannot go wrong. Excellent report.

User currently offlinethegivenone From Austria, joined Jan 2008, 192 posts, RR: 0
Reply 8, posted (1 year 11 months 2 weeks 3 days 15 hours ago) and read 11446 times:

Thanks for all the wonderful responses!

Quoting ElPistolero (Reply 3):
I hope its still around next summer - I m planning on going similarly out of my way to fly on TK (though I expect I'll turn it into a 2-3 day stop in IST time permitting).

My understanding is that they are going to phase out the cabins slowly (if they do at all), although I am not sure how much longer they will be selling tickets in Comfort Class. A simple reduction in CC capacity is the other rumor.

Quoting ElPistolero (Reply 3):
the catering was better than some of the J class fare I've suffered through on EU carriers.

Couldn't agree more. DO & CO does an incredible job and I was very pleased to see Turkish cuisine so prominently represented in the menus!

Quoting 767747 (Reply 4):
TK certainly differentiates itself from any other airline with this cabin.

Yes! And, therefore, a shame that they might be getting rid of it!

Quoting win1290 (Reply 5):
There was a Business class lane for transfer passengers in Istanbul, I saw when on my TK flight last september. But the fast track lane was a bit obscured and hard to find especially during airport busy time. I didn't see a designated Star Alliance gold sign for the lane.

Thanks for the kind words win1290! I must have missed the priority line. I remember reading your report as I was excited to see a review of the new A333 cabins  
Quoting filoflyer (Reply 6):
Ill be flying with them soon in comfort too so this trip report made me really excited.

Enjoy your upcoming trip!

Quoting filoflyer (Reply 6):
Is this type of class not very popular or not known by the market tk caters???

There may be something to this, although the 77Ws serve some of the more premium routes. In the discussion on TK getting rid of its Comfort Class there is a lot of talk about simply making the cabin smaller. I agree that this might be a good move, as I think they should be able to drive demand, but not necessarily for 63 seats.

Quoting flightsimboy (Reply 7):
I can never tire of seeing these TK pics...the food and truly the Comfort Class makes it all so desirable!! And with the views of the massive 777 engines one cannot go wrong. Excellent report.

Thanks so much! I agree that I never get tired of TK reports. They are definitely on the rise and a force to be reckoned with. I am excited to see how they continue to develop a world-class product.


User currently online817Dreamliiner From Montserrat, joined Jul 2008, 2472 posts, RR: 2
Reply 9, posted (1 year 11 months 2 weeks 3 days 15 hours ago) and read 11446 times:

Great report!

Comfort class on TK looks really nice and the seat looks really comfortable especially with that legroom. Such a shame they are getting rid of it. Thanks for sharing your report 



Reality be Rent. Synapse, break! Vanishment, This World!
User currently offlinefiloflyer From Finland, joined Feb 2012, 51 posts, RR: 0
Reply 10, posted (1 year 11 months 2 weeks 3 days 12 hours ago) and read 11446 times:

Quoting thegivenone (Reply 8):

Then that is a sigh of relief, i actually thought of the same that compared to other airlines who also offer this kind of class it is quite big... Usually they offer 50% less seats in premium Y cabins...

And thanks, Ill try to make a TR of my upcoming trip as well. Hel-ist-hkg

Cheers!


User currently offlineeastafspot From France, joined Jan 2008, 794 posts, RR: 20
Reply 11, posted (1 year 11 months 1 week 3 days 15 hours ago) and read 11445 times:

humm, the comfort class is really good, at least much better than some J on short/medium haul using B737
i'll read this nice report carefully asap



Fly with Air Burundi, Air Tanzania, Air Uganda, Kenya Airways and Rwandair...Jumuiya ya Afrika mashariki
User currently offlinesjacob From Uganda, joined Apr 2009, 47 posts, RR: 1
Reply 12, posted (1 year 11 months 1 week 3 days 14 hours ago) and read 11445 times:

Hey Ollie,

Good descriptions of the trip, nice pictures...However, from your description, I can tell you have a "soft spot" for TK and judging from your description of the trip, in my opinion, it was mediocre...
The comfort class cabin seems awesome, however in my opinion the coffee brown chairs look "boring" may be they look better physically.
From two people's experiences flying to EBB, I have been advised to avoid TK; As you can imagine African passports always require Visas to go anywhere, and these two people missed their connections at IST, so they were stuck in the airport for 2 days because Ugandans need transit visas to enter Turkey so TK couldn't give them accommodation and yet they dont fly to EBB daily. The rude TK staff simply shouted at the them that they should have gotten transit visas before travelling.
So for some of these reasons, I think TK still has quite a long way before they can get the long desired 5* ranking.

Otherwise, will you be in Vienna for Christmas?
All the best on Little Bonsai...


User currently offlineIrishAyes From United States of America, joined Jan 2008, 2207 posts, RR: 15
Reply 13, posted (1 year 11 months 1 week 3 days 14 hours ago) and read 11445 times:

wowowow. amazing TR!

The catering in Y/Y+ class looks better than UA BusinessFirst!

I am flying to IST in a few weeks, I cannot wait to try out the lounge.

Sorry to hear the crew wasn't the best  

Thanks for writing!

IrishAyes



next flights: jfk-icn, icn-hkg-bkk-cdg, cdg-phl-msp
User currently offlineeastafspot From France, joined Jan 2008, 794 posts, RR: 20
Reply 14, posted (1 year 8 months 3 days 13 hours ago) and read 9494 times:

Thank you so much for this thorough trip report about TK

Quoting thegivenone (Thread starter):
This series of mini-reports will cover the following:
Quoting thegivenone (Thread starter):
JFK-BRU-NBO-BRU-JFK on Brussels Airlines’ new A330 (tentative)

Nice, cannot wait for that one   .

Quoting thegivenone (Thread starter):
Keep in mind that this was ~€100 more for TK Comfort Class

Well done

Quoting thegivenone (Thread starter):
This was no problem though as I enjoyed my last time in the old Austrian Business lounge

Is Lounge access included in Comfort Class?

Quoting thegivenone (Thread starter):
I have heard mixed reviews about the airline, primarily from people traveling on their African services which feature older 737 aircraft.

So true, i flew IST-KGL (that stops at EBB on the inbound leg) in business with an older version(-800 series), and believe me cabin and seat were far below the Y+ or Comfort Class, at the opposite the price was so premium

Quoting thegivenone (Reply 1):
“few-extra-inches-but-still-the-same-uninspiring-economy-class” products

well found   


all the details make this TR very useful for anyone who consider trying out TK

Thanks for sharing

EAS / Léonard

[Edited 2013-02-18 12:35:43]


Fly with Air Burundi, Air Tanzania, Air Uganda, Kenya Airways and Rwandair...Jumuiya ya Afrika mashariki
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