palmjet From United Kingdom, joined Nov 2001, 1051 posts, RR: 16 Posted (4 months 2 weeks 17 hours ago) and read 8064 times:
Hi all, welcome to the second last instalment of my 2012 Canada trip.
Well, some might say that I should be sick of daytrips and flying out of Montreal by now. But that’s not the case. I had always wanted to fly Porter Airlines when I was next in Canada – the last time I was here, Porter did not even exist. A number of A.netters have flown with Porter in the past and have posted great reports.
As many know, flying into Toronto City Centre or as it’s more recently now known as Billy Bishop Toronto City Airport (after one of Canada’s celebrated WW1 flying aces), is a pretty unique and, if you’re on the correct side of the aircraft, fun experience. The views on approach and landing into Toronto are some of the most spectacular in North America, as the airport is located so close to the bustling downtown area of Toronto, Canada’s largest city. Even so, the airport’s name is a mouthful!
Living not far from LCY in the UK, I use that airport regularly (except when it comes to missing flights to ARN for A.net meets), YTZ shares close parallels with its London counterpart and I was keen to experience a flight in and out of Toronto City while I was in Canada. I guess the main difference between the two airports is that unlike YTZ, LCY has regular jet services operating from it, as well as the special BA flight to JFK. The routes flown out of YTZ are all with props, and destinations are, by North American standards, regional only.
The airport has a lot of history and was completed in 1939 although it has always struggled to be operated profitably.
Fast forward to 1990, which was when Air Ontario started flying regional services to Ottawa and Montreal. In 1994, the airport was renamed Toronto City Centre Airport. I read somewhere that in the late 90s, US Airways Express experimented with a short lived service to Syracuse and White Plains – does anyone have any more information about that service and what equipment was used?
I was last in Toronto in 2003 and at the time, YTZ had a single commercial flight - Air Canada Jazz Dash 8 flights to Ottawa.
ARISE PORTER AIRLINES
Of course, after then, from 2006 onwards, Porter Airlines appeared on the scene and have made YTZ their home. Flights from YTZ started to Ottawa, but these have been quickly supplemented by a number of destinations in Canada and the US - from Chicago and Thunder Bay, to Boston, New York and St John’s. Porter’s current network (source: Porter Airlines website):
Porter has, in the short time it has existed, developed a very fresh, smart and clever branding, which has managed to support with a reputation for providing excellent customer service and a premium flying experience for its passengers. I’ve yet to read a report about Porter that is filled with horror stories.
Porter’s unique look (source: Porter Airlines)
The Porter logo – Mr Porter, a rather cheeky racoon, is everywhere. He features on just about everything. I was reading that the logo and branding was actually developed in London (that’s London UK, not London Ontario) by a well known branding team here. I love it. I think he’s great.
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A recent special report from the Globe and Mail (“Canada’s Airports”, Dec 11 2012) quotes the airport’s CEO stating that YTZ has become Canada’s 9th largest airport, and is a key contributor to Toronto’s economic vitality. He also goes on to say that the airport’s continuing evolution is in perfect step with Toronto’s urban density growth. The news seems bright for YTZ, at least at the moment, and that is in no small part due to the success of Porter.
Given the above, it seemed like a perfect opportunity to sample Porter Airlines for myself, and to see whether their good reputation is justified.
My flights would be sampled on the busy Montreal – Toronto service – where Porter have up to 16 flights each weekday between the two cities.
Porter also have an impressive frequency of daily flights to New York which Mr Porter is proudly promoting!
At the time I was considering booking, Porter announced a sale which offered some pretty good deals on mid week flights so for approximately CAD$220 including taxes I was able to get there and back with about 10 hours to roam around in Toronto. This would also give me time to catch up with an old University friend for lunch.
Booking on Porter’s excellent website (www.flyporter.com) was easy and I was able to select seats in advance. This would be key as I was hoping they were on the correct side of the airport for views of Toronto and the airport when we arrived.
MORE MONTREAL
I have a few more days to explore Montreal before doing my daytrip to Toronto. I could have stayed overnight or for a couple of days there but as I had been to Toronto before, my preference was to spend more time in Montreal on this trip.
Having just experienced the Olympics in London a couple of months prior, I decide to go and have a look at the Olympic stadium here in Montreal, where there 1976 games were held. Many know that financially, those Olympics were a disaster for Montreal and it’s taken several decades to pay down the debt that the city incurred in hosting the games. London is not likely to follow the same road thankfully but who knows.
I take the Metro heading in the direction of Honore-Beaugrand from Peel to the station nearest to the stadium, Pie IX (“Pee-Neuf”). Operated by Société de transport de Montréal or STM, the Metro is an excellent way of moving around the city. In the week I was there, I used it multiple times and at different times of the day and night. It was never overcrowded, announcements were clear and it was clean. It was also reasonably priced - hear that London Underground? The Metro is also very similar to Paris’ in terms of the trains used. If you’re familiar with the Paris Metro, navigating Montreal’s will be easy peasy.
I soon arrive at the Olympic stadium located in the the Hochelaga-Maisonneuve district. The stadium is nicknamed "The Big O", a reference to both its name and to the doughnut-shape of the permanent component of the stadium's roof; "The Big Owe" name has also been used to reference the astronomical cost of the stadium and the 1976 Olympics as a whole.
The tower incorporated into the base of the stadium, called the Montreal Tower, is the tallest inclined tower in the world at 175 metres (574 ft). There is a viewing lookout at the top so I decide to head up for a peek.
What’s astounding is that the stadium wasn’t even finished in time before the start of the games in 1976 due to problems with the unusual design of the stadium (for its time) and strikes by workers. I can’t imagine the worldwide condemnation London would have received had the main stadium been incomplete.
When construction on the stadium's tower resumed after the 1976 Olympics, a multi-story observatory was added to the plan, accessible via a funicular that travels 266 metres along the curved tower's spine. The funicular cabin ascends from base of the tower to upper deck in less than 2 minutes at a rate of 2.8 metres/s, with space for 76 persons per trip and a capacity of 500 persons per hour. The cabin is designed to remain level throughout its trip, while providing a panoramic view to its passengers.
I buy an (overpriced) ticket and head up for some views of the city.
Looking toward the downtown area
Over toward the St Lawrence River
Closer up view of downtown Montreal
I wander around for a bit - the place wasn’t too busy but then again, it was mid week. There seems to be a fair amount of renovation work going on so perhaps the whole site is up for a makeover. It certainly screams “made in the 1970s”.
I then head across, again by Metro, to the Parc Jean Drapeau (named after a former mayor of Montreal)
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The park comprises two islands, Saint Helen's Island and the artificial island Île Notre-Dame. They were the site of the Expo 67 World's Fair. Île Notre-Dame was constructed for the exposition.
The park is huge. This is the biosphere.
I pass the St Lawrence, with downtown Montreal across the way, and then the Jacques Cartier Bridge
.
My ultimate destination is Fort de l'Île Sainte-Hélène (Stewart Museum) as I have always been interested in the history of the French in North America (as I am about the Dutch in New Amsterdam, more laterly known as New York).
The museum is contained within the remnants of the Fort
The exhibits are excellent - I end up spending a couple of hours soaking up all the history and information like a total history geek.
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On the way home, I head back via the Old Port area and wander around some of the streets I had previously not managed to get to.
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Montreal City Hall
I get a snap of this building again, but this time in the day.
That evening, I decide to head back to the Parc Jean Drapeau for the views of Montreal from the other side of the river at night. It’s very pretty as the sun goes down and you get a great vista of the city from this perspective.
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PORTER DAY ARRIVES
September 2012
Porter Airlines PD408
Montreal Trudeau (YUL) - Billy Bishop Toronto City (YTZ)
Dash 8 – 400
Registration: C-GLQR
Seat: 15D
Flight time: approximately 1 hour
I wake up having had a sleepless night due to some pretty selfish neighbours at the hotel who insisted on banging doors and visiting each other’s rooms constantly until about 3am. I stumble out the door and down to the nearest 747 Bus Shuttle service to YUL, which takes no time at all, given the relatively early hour.
PD408 is due to depart on time. The competition has 3 flights to YTZ. Good to see the Air Creebec logo again too!
The day is dawning to be a perfect one for flying, with brilliant sunshine outside filling the terminal area when I arrive.
I head to a SSK to print out my boarding pass and without further ado, and with no luggage, I join the queue for security.
I don’t therefore have any interaction with Porter checkin staff at YUL. Having done this already on Monday with Air Creebec, it feels a bit déjà vu. Security is pretty swift on this Thursday morning and I am back to facing two large lines for coffee at Starbucks and Tim Hortons. Again bypassing these, I head for the newsagency and pick up some breakfast supplies.
The weather outside is gorgeous so rather than sit around, I go for another wander around the concourse and get some pictures of aircraft getting ready for their first (or second) flights of the day.
Cold start for this Air Canada A321
Air Canada A320
Air Creebec is also here again with both Dash 8s at their respective stands getting ready for flights north. They look superb in the early morning sunshine.
An old friend
American’s morning 738 flight is departing
A heavenly gaggle of Dash 8s with the earlier Porter flight at the gate getting ready to go
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Air Canada Express also on its way to YTZ from Gate 2 - Marc (MSS658), you’ll recognise this for sure!
Great weather for flying today for this Air Canada EM190
The previous flight to Toronto is boarded and the gate area remains quiet for a bit. That is, until my flight arrives.
Pulling into the gate. This aircraft was delivered new to Porter in 2009 and like all the rest of the fleet, is decked out with 70 Y seats.
Waiting for the inbound passengers to arrive before the aircraft is cleaned and our flight is called.
The boarding call for PD408 is made and I make my way down the jetway after the friendly gate agent checks boarding passes. Porter uses jetways for its Dash 8s - perhaps one of the few operators to do so. A small removable board covers the end of the jetway for passengers to walk over directly into the cabin. I am met at the door by a stunningly tall and fair haired flight attendant. She is greeting everyone with a cheery hello. She is immaculately dressed, as is he colleague.
The cabin feels light and airy and I like the colour combination of the seats.
Here’s 15D
Distinctly Dash 8 view
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The flight ends up being nearly 100% full and I have a seat mate, who spends most of the flight snoozing. Following a manual safety demonstration, we’re on our way to the runway. We also get a welcome message from the cockpit which seems to be a rarity in Canada. Thanks Porter - an excellent first impression.
Good bye YUL on this sunny day.
Take off is powerful - for a prop.
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Urban sprawl, the Montreal way
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It truly is a gorgeous day for flying today.
The suburbs and houses are soon replaced by large green fields
and lakes
Seat pitch is comfortable for this short hop.
Porter serves complementary food and drinks on its flights. We get a breakfast box, appropriately branded with Mr Porter.
which consists of some fruit and a muffin, along with coffee or tea and a small refresher towel
We cruise at 22,000 ft.
and at one point, it looks like we pass over Kingston, ON?
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There is another announcement from the cockpit just before we start our descent. We follow the shoreline of Lake Ontario pretty much all the way into YTZ.
The outskirts of Toronto come into view out of my window as we get lower.
We fly over and past the Toronto Islands. It looks like we will pass the downtown area and then double back for our arrival.
.
Hello Toronto
Then the gear comes down
And there’s the airport down below
Like in Montreal, the weather in Toronto is lovely. Perfect flying conditions.
We make some gentle turns over Lake Ontario
Before lining up for arrival
Over the threshold
We land smoothly and it’s only a short taxi to our stand.
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There’s a couple of other Porter Dash 8s on the ground when we arrive.
The crew thank us for flying Porter and we disembark. I get one last pic of our aircraft before heading into the terminal.
I head for signs directing me to the ferry to Toronto. The terminal and arrivals here is very nice.
On the way to the ferry, I pass the long term Dash 7 residents.
As many people know, the ferry is very quick. Currently a foot tunnel is being constructed which will allow passengers to approach the terminal without the need for the ferry. A shame, because the ferry ride from YTZ to the shore is one of the most distinct things about flying into this airport.
Porter offer a complementary bus service to downtown Toronto, which not surprisingly, has Mr Porter all over it and Porter’s destinations.
Like Halifax
TIME IN TORONTO
I spend a couple of hours wandering around, remembering places I had been to back in 2003. Some interesting architecture - Toronto has changed a lot since I was last year and there seem to be a whole raft of new high rises in the downtown area.
After meeting my friend for lunch, I decide to head off to the Toronto Islands as I really loved it there back in 2003. The views are also pretty spectacular.
A Porter Dash 8 takes off in front of Toronto’s skyline.
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The Toronto Islands are a beautiful retreat from the bustling city
with lots of birdlife - Canada geese of course
and freedom to walk on the grass!
YTZ can be seen in part - 2 Porter Dash 8s on the ground.
palmjet From United Kingdom, joined Nov 2001, 1051 posts, RR: 16 Reply 1, posted (4 months 2 weeks 17 hours ago) and read 8097 times:
PART TWO
BACK TO MONTREAL
September 2012
Porter Airlines PD423
Billy Bishop Toronto City (YTZ) - Montreal Trudeau (YUL)
Dash 8 – 400
Registration: C-GLQV
Seat: 10A
Flight time: approximately 1 hour
I head back to catch the bus to YTZ - making the most of the glorious afternoon sunshine in the process.
The trip over to the ferry takes less than 10 minutes and I am soon waiting for it to take me across this short body of water.
Departures at YTZ is pretty busy. Apart from the handful of flights offered by Air Canada Express, all other flights from here are operated by Porter. I print out my boarding pass from the SSK and head for the security zone.
The flight is showing as on time.
Security is a breeze and then it’s into the airside area. Porter offer all of their passengers a lounge area with complementary snacks and drinks. A nice touch and one which is rare in the airline world today.
It’s all free. The area is busy but I manage to get a table.
Cookies and a softdrink while waiting for my flight to be called.
The lounge and waiting area a few minutes before our flight is called. I can imagine that during peak times, this area is heaving with people.
The wait is brief and then a boarding call is made. A handful of people head for the gate and our aircraft is waiting.
I am welcomed at the door by one of the flight attendants who warns me to watch my head as I walk into the cabin - it’s a bit on the low side with the angle of the jetbridge.
I get to row 10 and see this - no proper window!
Do not go for Row 10 on the Porter Dash 8s!
But I can reach back slightly to the window just behind my seat.
And the window in front
Legroom is again fine for the short hop. There is a welcome message from both the cockpit and the cabin crew after the door is closed. The cabin crew look as friendly as on the flight from Montreal this morning. I am soon joined by a seatmate and by the time the door is closed, the aircraft is again almost entirely full. Not bad for a Thursday afternoon flight.
Before we get going, I have a look through Re:Porter - the airline’s inflight magazine.
There’s an article on bird watching!
The safety card is unmistakeably Porter Porter Porter!
Time to go. Again it’s a short taxi to the end of the runway.
Take off is brisk and we again have great views of Toronto off to the left.
The ferries down below which go out to the Islands. I was there just a couple of hours before.
Goodbye Toronto - short but sweet. Definitely a great city. I hope to be back again soon.
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Midafternoon complementary snack and an orange juice for me. Either sweet or savoury snacks are on offer and they are presented to each passenger from a small wicker basket. The cabin crew are smiling throughout the flight and interacting with passengers in a positive way. I also think they look great in their uniforms - all of them are again immaculately dressed.
The return flight looks to track pretty much the same path as the flight down this morning.
I spend a lot of the flight snoozing and watching the view down below. We fly at 23,000ft.
The flight deck provides us with an update just as commence our descent into Montreal and there is a thanks for flying Porter. A nice touch again from this classy of airlines.
Looks like a beautiful afternoon here too.
As we get closer, we have some great views of Montreal. In the distance is the Olympic stadium.
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Downtown Montreal is at the far top right
Mont Royal
Gear down
Crossing a busy highway just before touchdown
Back in Montreal again
We taxi to our gate but are held up as there is a traffic jam of aircraft in front of us. The first officer explains what’s going on and apologises, even though its not Porter’s fault. Everyone is off the aircraft quickly once we get to the gate. One of the flight attendants is at the door thanking everyone and saying goodbye.
I thank the cabin crew and head out into arrivals, where I encounter a large group of middle aged men and women singing in chorus, presumably in Ukrainian, as they are all waving Ukrainian flags. Bizarre.
WRAP UP
All of those positive stories I’ve read about Porter were certainly validated by my experiences with them on my flight to Toronto and back to Montreal. Classy, friendly and a comfortable ride. The formula sounds simple, but Porter really seem to know how to attract and keep business. Their facilities at YTZ are more akin to a premium terminal yet all passengers can avail themselves of these. Sure their airfares may be higher on some routes at some times, but if the quality of the service is good, then as a passenger, I am more than prepared to pay the extra. I would certainly recommend Porter if you’re looking for something different. Having an all Dash 8 fleet is of course, a definite plus, from my perspective. Flying with Porter was a pleasure.
Thanks for reading. A particular thanks to WideBodyRoga for assistance with re-formatting this report!
allrite From Australia, joined Aug 2007, 1409 posts, RR: 3 Reply 2, posted (4 months 2 weeks 16 hours ago) and read 7954 times:
There's a lot to be said for airports close to city centres. Nothing says that you have arrived better than a great view of the city skyline on descent. Great report as always.
Mexicana757 From United States of America, joined Apr 2001, 2958 posts, RR: 30 Reply 3, posted (4 months 2 weeks 14 hours ago) and read 7777 times:
Wonderful TR Palmjet. Those pictures are great, thanks for sharing. What camera do you use? I too flew Porter in September 2012 on MDW-YTZ-YUL. Brings back great memories and I'm definately using PD again.
Quoting palmjet (Thread starter): I then head across, again by Metro, to the Parc Jean Drapeau (named after a former mayor of Montreal)
One of the places I didn't get to visit when I was there. Nice shots of downtown Montreal.
Quoting palmjet (Thread starter): When construction on the stadium's tower resumed after the 1976 Olympics, a multi-story observatory was added to the plan, accessible via a funicular that travels 266 metres along the curved tower's spine.
Looks like you had better weather than I did when I went to see the stadium. Nice views from the observation deck.
Quoting palmjet (Reply 1): Porter offer all of their passengers a lounge area with complementary snacks and drinks. A nice touch and one which is rare in the airline world today.
The PD lounge is really nice.
Quoting palmjet (Reply 1): All of those positive stories I’ve read about Porter were certainly validated by my experiences with them on my flight to Toronto and back to Montreal. Classy, friendly and a comfortable ride.
767747 From United States of America, joined Jan 2005, 1750 posts, RR: 26 Reply 4, posted (4 months 2 weeks 14 hours ago) and read 7695 times:
Great report, Palmjet! Porter looks great - and definitely an airline I'd love to try sometime. I agree with your comments in your post; I have never read a negative review of them, but only positive, good things!
palmjet From United Kingdom, joined Nov 2001, 1051 posts, RR: 16 Reply 7, posted (4 months 2 weeks 6 hours ago) and read 7314 times:
Hi allrite
Quote: There's a lot to be said for airports close to city centres. Nothing says that you have arrived better than a great view of the city skyline on descent. Great report as always.
Thanks! Good to hear from you. Hope you are well. There are only a handful of "city" airports around so it was good to be able to experience YTZ. It was a great day's flying. Thanks for your comments.
Hi Mexicana757
Quote: Wonderful TR Palmjet. Those pictures are great, thanks for sharing. What camera do you use? I too flew Porter in September 2012 on MDW-YTZ-YUL. Brings back great memories and I'm definately using PD again.
Thanks for your comments. Glad you enjoyed the dash to YTZ and back. I was using a combination of cameras - I have a small Sony point and shoot and also a Canon 550D. Porter seem to be developing a very loyal fan base and glad you enjoyed your flights with them too.
Quote: One of the places I didn't get to visit when I was there. Nice shots of downtown Montreal.
Thanks - yes, the park is massive. Great in summer especially. I thought downtown Montreal looked great from the other side of the river.
Quote: The PD lounge is really nice.
It certainly is. Thanks again!
Hi Matthew
Quote: Great report, Palmjet! Porter looks great - and definitely an airline I'd love to try sometime. I agree with your comments in your post; I have never read a negative review of them, but only positive, good things!
Thanks for your comments. They seem to be doing all the right things. I was very impressed.
Hi YYZAMS
Quote: Great report and pictures!
Thank you! Glad you enjoyed.
Hi jetsetter629
Quote: Great weather for flying - Porter looks like a "fun" airline
Yes, it was a super day. Porter seem to be one of the few airlines around today with a "personality". I was pleased to have flown with them.
Quote: Any recent word about further US expansion (PHL, CLE, DTW, etc.)?
Nothing that I have heard or read unfortunately. They seem to be growing slowly and sensibly but I wonder whether space and restrictions at YTZ may be actually hampering further expansion? Thanks again for your comments.
MSS658 From Belgium, joined Oct 2010, 2212 posts, RR: 14 Reply 8, posted (4 months 2 weeks 3 hours ago) and read 7175 times:
Hello Palmjet
Great to follow up more about Porter! Both carriers seem to have an on-par service. Seating is not as generous as AC but it does look more comfortable. Great Toronto pics as well.
Quoting palmjet (Thread starter): (except when it comes to missing flights to ARN for A.net meets)
still waiting on that report!
Quoting palmjet (Thread starter): PD408 is due to depart on time. The competition has 3 flights to YTZ. Good to see the Air Creebec logo again too!
just 3? Or 3 on that FIDS?
Quoting palmjet (Thread starter): Air Canada Express also on its way to YTZ from Gate 2 - Marc (MSS658), you’ll recognise this for sure!
CaptCufflinks From UK - England, joined Dec 2012, 78 posts, RR: 0 Reply 9, posted (4 months 2 weeks 2 hours ago) and read 7152 times:
Hi again Palmjet,
Thank you for another brilliant trip report.
As I mentioned to you in the last comment I made on your last report, I have spent a lot of time in Toronto and your pictures, captured on such a glorious day really do show it off! I must admit, reading this has made me miss the big T-O.
Porter seem like a really nice airline, with a load of great little touches for a very reasonable cost. I remember when they started out, so it is fantastic to see that they have grown from strength to strength. I like them even more now I know they use an English firm for their marketing
jwhite9185 From United Kingdom, joined May 2007, 719 posts, RR: 0 Reply 10, posted (4 months 2 weeks 2 hours ago) and read 7151 times:
Another great installment there. This was of particular interest to me as I was planning on taking a Porter flight down to Toronto from Montreal. Although those plans have been scrapped now as I decided the money could be better spent elsewhere. Who knows I might still get out there this year. Like yourself I haven't been to Toronto in a long time.
Is that park in Montreal where they hold the Grand Prix? Sure looks like it.
Widebodyroga From United States of America, joined Sep 2008, 472 posts, RR: 4 Reply 11, posted (4 months 2 weeks 1 hour ago) and read 7100 times:
Hey maplepr..., er, I mean palmjet! This trip report combines a number of favorite things of mine. One of my favorite airlines (Porter), one of my favorite airports (, >OK, enough with the sucking up, let's get to the actual trip report .
Quoting palmjet (Thread starter): The Porter logo – Mr Porter, a rather cheeky racoon, is everywhere. He features on just about everything. I was reading that the logo and branding was actually developed in London (that’s London UK, not London Ontario) by a well known branding team here. I love it. I think he’s great.
Isn't he adorable? There you have it, this report also features one of my favorite aviation-related characters. Maybe I'm biased because I adore raccoons but this fella is super cute!
Quoting palmjet (Thread starter): a multi-story observatory was added to the plan, accessible via a funicular that travels 266 metres along
I didn't know one could go up there. Too bad I missed the opportunity to check it out when my wife and I were there.
Quoting palmjet (Thread starter): The park comprises two islands, Saint Helen's Island and the artificial island Île Notre-Dame. They were the site of the Expo 67 World's Fair. Île Notre-Dame was constructed for the exposition.
The park is huge. This is the biosphere.
Ah the BioSphere... I was so pumped about this place when planning our trip to Montreal. I remember how disappointed I was when instead of the BioSphere we ended up going to the BioDome (next to the Olympic stadium). My wife still laughs about the face I made when I realized we were at the wrong place.
Quoting palmjet (Thread starter): I wake up having had a sleepless night due to some pretty selfish neighbours at the hotel who insisted on banging doors and visiting each other’s rooms constantly until about 3am.
Reminds me of my life in the dorms during my college years in the UK. Same story every single night.
Quoting palmjet (Thread starter): We fly over and past the Toronto Islands. It looks like we will pass the downtown area and then double back for our arrival.
I was about to say what a shame that you missed an approach from the east (since you were seated on the right side) but these -more distant- views of the skyline and the island are equally stunning if not better!
Quoting palmjet (Thread starter): As many people know, the ferry is very quick. Currently a foot tunnel is being constructed which will allow passengers to approach the terminal without the need for the ferry. A shame, because the ferry ride from
Quoting palmjet (Thread starter): Security is a breeze and then it’s into the airside area. Porter offer all of their passengers a lounge area with complementary snacks and drinks. A nice touch and one which is rare in the airline world today.
I simply love this lounge! I was there the day after they opened it and I remember how spotless it looked. Given that we're talking about Canada here I'm guessing it's still in pristine condition?
Quoting palmjet (Reply 1): All of those positive stories I’ve read about Porter were certainly validated by my experiences with them on my flight to Toronto and back to Montreal. Classy, friendly and a comfortable ride. The formula sounds simple, but Porter really seem to know how to attract and keep business. Their facilities at mium terminal yet all passengers can avail themselves of these. Sure their airfares may be higher >
Quoting palmjet (Reply 1): Thanks for reading. A particular thanks to WideBodyRoga for assistance with re-formatting this report!
Cheer man, anytime! .
Stojan
[Edited 2013-01-07 06:13:25]
[Edited 2013-01-07 06:14:17]
[Edited 2013-01-07 06:14:49]
Visit my aviation page: http://widebodyroga.weebly.com/
palmjet From United Kingdom, joined Nov 2001, 1051 posts, RR: 16 Reply 12, posted (4 months 2 weeks ago) and read 7045 times:
Hi Marc
Quote: Great to follow up more about Porter! Both carriers seem to have an on-par service. Seating is not as generous as AC but it does look more comfortable. Great Toronto pics as well.
Thanks for your comments. Glad you enjoyed. I think it's quite cheeky that Air Canada suddenly appeared on the YTZ - YUL route when they don't seem to have had any interest in doing so before Porter came along. That's what I decided to support Porter on this trip to YTZ and not Air Canada. It was great to compare your flight back in Feb though!
Quote: still waiting on that report!
Otherwise known as the ghost report - ie one that does not exist!
Quote: just 3? Or 3 on that FIDS?
Just three on that FIDS.
Hi CaptCufflinks
Quote: As I mentioned to you in the last comment I made on your last report, I have spent a lot of time in Toronto and your pictures, captured on such a glorious day really do show it off! I must admit, reading this has made me miss the big T-O.
Thanks! I was very lucky with the weather that day. It was a picture perfect autumn day.
Quote: Porter seem like a really nice airline, with a load of great little touches for a very reasonable cost. I remember when they started out, so it is fantastic to see that they have grown from strength to strength. I like them even more now I know they use an English firm for their marketing
They were charming and definitely a high quality operation. Yes, I never knew Mr Porter was created right here in London!
Hey James
Quote: Another great installment there. This was of particular interest to me as I was planning on taking a Porter flight down to Toronto from Montreal. Although those plans have been scrapped now as I decided the money could be better spent elsewhere. Who knows I might still get out there this year. Like yourself I haven't been to Toronto in a long time.
Thank you! What a shame you're missing this this experience. Hope your plans include a Porter flight in the future!
Quote: Is that park in Montreal where they hold the Grand Prix? Sure looks like it.
Quite possibly - anyone?
Hey Widebodyroga
Quote: Hey maplepr..., er, I mean palmjet! This trip report combines a number of favorite things of mine. One of my favorite airlines (Porter), one of my favorite airports (, >OK, enough with the sucking up, let's get to the actual trip report
Mapleprop is fine! Yes, I knew how much you loved your Porter experience!
Quote: Isn't he adorable? There you have it, this report also features one of my favorite aviation-related characters. Maybe I'm biased because I adore raccoons but this fella is super cute!
I saw 2 racoons in Montreal the day before so seeing Mr Porter everywhere the next day was kinda like - it was meant to be! He's great.
Quote: I didn't know one could go up there. Too bad I missed the opportunity to check it out when my wife and I were there.
Yes, you get some good views from up there.
Quote: Ah the BioSphere... I was so pumped about this place when planning our trip to Montreal. I remember how disappointed I was when instead of the BioSphere we ended up going to the BioDome (next to the Olympic stadium). My wife still laughs about the face I made when I realized we were at the wrong place.
No way! Oh dear. That means you probably have to go back to Montreal again...
Quote: I was about to say what a shame that you missed an approach from the east (since you were seated on the right side) but these -more distant- views of the skyline and the island are equally stunning if not better!
It was a great view - I was really pleased and very lucky.
Quote: I simply love this lounge! I was there the day after they opened it and I remember how spotless it looked. Given that we're talking about Canada here I'm guessing it's still in pristine condition?
Yes, the lounge was very clean despite how busy it was. A great touch.
flightsimboy From Canada, joined Sep 2005, 849 posts, RR: 4 Reply 13, posted (4 months 1 week 5 days 23 hours ago) and read 6692 times:
Hey Palmjet,
Great little report on a short hop that is quite easily forgotten once completed. Yes those Porter jets are busy little bees around the City Centre airport. Used to enjoy watching some from my workplace window, climbing into the Toronto skies.
It's not unusual to see some cabin crew at Pearson walk in with crumpled clothes like the FA (second from the left), and surprised to see Porter did not take time to have that corrected before publishing that pic. A big no no for some airlines that take their FA's grooming and appearance very seriously!!
Quoting palmjet (Thread starter): The views on approach and landing into Toronto are some of the most spectacular in North America, as the airport is located so close to the bustling downtown area of Toronto, Canada’s largest city. Even so, the airport’s name is a mouthful!
Great views are to be had as documented in your photos.
Quoting palmjet (Thread starter): Mr Porter, a rather cheeky racoon, is everywhere. He features on just about everything.
Odd. But in aviation, we've had bees, dogs, wasps, and the present Frontier Airlines using animals to hawk their wears. So why not? Bring on the rabid raccoons!
Neither did palmjet until about half-way through his life... so don't feel bad.
Love your TRs!! SO many of your photos are crisp, clear, accurate, and in focus... which separates your TRs from just about every other on on A.net ... thanks for that!
L0VE2FLY From United States of America, joined Dec 2012, 179 posts, RR: 0 Reply 15, posted (4 months 1 week 5 days 13 hours ago) and read 6435 times:
Excellent TR. An airline offering complementary food & drinks, bus service & full lounge access to all pax in 2013!! Now that's customer service. Well done Porter, hope you continue to thrive.
WROORD From United States of America, joined Mar 2009, 811 posts, RR: 0 Reply 16, posted (4 months 1 week 5 days 12 hours ago) and read 6408 times:
Hi Palmjet,
Nice pictures and report. I flew MDW-YTZ with them and I liked some things and not so much others. I think the retro PanAm look for FA was great and free snack as well as drinks in real glasses not plastic ones.
I thought the ferry to get to the bus was a joke. You wait 20 min to go two feet (anywhere else they would put a pedestrian bridge). The shuttle drops in in front of York Hotel as oppose to Union Station so you have to go back to get to the TTA.
On the way back there was some weather system passing through and most flights were delayed or canceled which caused that lounge/waiting area to be severely overcrowded and messy with people sitting on the floor everywhere.
I guess good quality, but those Q400s show their limitations in bad weather.
palmjet From United Kingdom, joined Nov 2001, 1051 posts, RR: 16 Reply 17, posted (4 months 1 week 4 days 21 hours ago) and read 6248 times:
Hi flightsimboy
Quote: Great little report on a short hop that is quite easily forgotten once completed. Yes those Porter jets are busy little bees around the City Centre airport. Used to enjoy watching some from my workplace window, climbing into the Toronto skies.
Thanks - you must have had great views from your workplace window! Yes, the airport was most definitely busier than it was back in 2003 when I was last in Toronto!
Quote: It's not unusual to see some cabin crew at Pearson walk in with crumpled clothes like the FA (second from the left), and surprised to see Porter did not take time to have that corrected before publishing that pic. A big no no for some airlines that take their FA's grooming and appearance very seriously!!
Not just at Pearson, I've seen some shockingly dressed crews from a range of airlines at airports all over the world. You rarely see this from crews from the Asian airlines however - they almost always look immaculate!
Quote: Spectacular pics of both cities.
Thanks!
VSM
I see you're now Canadian? I always knew you had an inner love for all things Canadian - especially if they have a French flavour. When are you moving to Quebec?
Quote: What else is new?? Just Three Swallows to Get You There.
I want Ozark back! OK, maybe four swallows and that would be fine.
Quote: The Only Standard that matters, thank you.
If that's the case, the only way is up! Thank goodness we don't all aspire to lower ours...
Quote: Odd. But in aviation, we've had bees, dogs, wasps, and the present Frontier Airlines using animals to hawk their wears. So why not? Bring on the rabid raccoons!
He's so cute. I agree. Why not? If it's good enough for Frontier, it's good enough for Porter - we are after all reaching for North American standards (see above)
Quote: Have you ever seen MY "Oh Face"? Yes, I think you have.
Yes, I did and it was enough to scare small children away.
Quote: Ripped off from a certain Biosphere in Orlando, me thinks.
Really - are you sure? When did they build one in Orlando? The Montreal one was built in 1967 when Orlando was probably still just swamp land.
Quote: YES!! I watch birds often. I also feed them, bathe them, and break up their squabbles.
Oh yes you do. Nice of Porter to include some birdy watching tips. I'd love to see something similar in one of your beloved Skyteam airline mags?
Quote: Neither did palmjet until about half-way through his life... so don't feel bad.
Oh you are so naughty.
Quote: Love your TRs!! SO many of your photos are crisp, clear, accurate, and in focus... which separates your TRs from just about every other on on A.net ... thanks for that!
Thank you for the kudos and comments - they are, as always, appreciated greatly!
Cheers Pjet
Hi L0VE2FLY
Quote: Excellent TR. An airline offering complementary food & drinks, bus service & full lounge access to all pax in 2013!! Now that's customer service. Well done Porter, hope you continue to thrive.
Great - thanks for your comments. They are a level above most airlines in North America that's for sure!
Hi WROORD
Quote: Nice pictures and report. I flew MDW-YTZ with them and I liked some things and not so much others. I think the retro PanAm look for FA was great and free snack as well as drinks in real glasses not plastic ones. I thought the ferry to get to the bus was a joke. You wait 20 min to go two feet (anywhere else they would put a pedestrian bridge). The shuttle drops in in front of York Hotel as oppose to Union Station so you have to go back to get to the TTA. On the way back there was some weather system passing through and most flights were delayed or canceled which caused that lounge/waiting area to be severely overcrowded and messy with people sitting on the floor everywhere.
Thanks for your comments and interesting to read about your impressions of Porter and YTZ. In terms of waiting 20 minutes, that's odd, because I didn't wait more than 10 minutes at either side and there were ushers/airport staff guiding passengers the whole time. They are in fact building a tunnel which will make the ferry obsolete but don't forget, until Porter came along, and even after, the volume of passengers using YTZ probably never justified building a bridge or tunnel when the ferry, which was already there, was perfectly adequate. Things are now changing because of the success of Porter and the much higher volume of passengers using the airport. I think it adds charm to the airport but accept that not everyone agrees.
Weather can really ruin plans and make travelling experiences stressful and challenging. I guess there is not much Porter could have done about that.
Quote: I guess good quality, but those Q400s show their limitations in bad weather.
If the weather was that bad, I doubt that things over at YYZ would have been much better with other aircraft types.
louA340 From Canada, joined Oct 2005, 376 posts, RR: 0 Reply 18, posted (4 months 1 week 4 days 14 hours ago) and read 6157 times:
Great trip report. I flew PD in 2009 YTZ-YOW-YHZ and back. Was a great trip.
Quoting palmjet (Thread starter): The Porter logo – Mr Porter, a rather cheeky raccoon, is everywhere. He features on just about everything. I was reading that the logo and branding was actually developed in London (that’s London UK, not London Ontario) by a well known branding team here. I love it. I think he’s great.
Mr. Porter is definitely one of the best Airline mascots out there. I was told the story behind him was that during the early days before the new terminal, there was a raccoon up in the ceiling of their offices that they just couldn't get rid off even after numerous attempts. So it sprung an idea to make it their mascot and voila. Its also pretty fitting as they are one of Toronto's thriving "wildlife" inhabitants haha
roberts87 From Netherlands, joined Dec 2011, 660 posts, RR: 0 Reply 20, posted (4 months 1 week 3 days 18 hours ago) and read 5972 times:
Another fun report, thanks for posting!
The approach and depature from Toronto is stunning indeed, great that you got to experience it.
The little tours of Toronto and Montreal were also appreciated!
Let me try. L’Aeroport Billy Bishop. Geez! That’s a tough one!
Quoting palmjet (Thread starter): If you’re familiar with the Paris Metro, navigating Montreal’s will be easy peasy.
Good to know.
Quoting palmjet (Thread starter): The exhibits are excellent - I end up spending a couple of hours soaking up all the history and information like a total history geek.
Then, it must be greatly set up. One of must-visits in Montreal, I would say.
Quoting palmjet (Thread starter): I buy an (overpriced) ticket and head up for some views of the city
How overpriced was the ticket?
Quoting palmjet (Thread starter): It’s very pretty as the sun goes down and you get a great vista of the city from this perspective.
Oh dear, it reminds me much f Victoria Harbor in Hong Kong!
Quoting palmjet (Thread starter): I wake up having had a sleepless night due to some pretty selfish neighbours at the hotel who insisted on banging doors and visiting each other’s rooms constantly until about 3am.
Brutality! If I were you, I would have been banging on their doors on departure and sneaked away as soon as they came to the door!
Quoting palmjet (Thread starter): I am met at the door by a stunningly tall and fair haired flight attendant
Liv Tyler?
Quoting palmjet (Thread starter): which consists of some fruit and a muffin, along with coffee or tea and a small refresher towel
Nicely presented and surely edible!
Quoting palmjet (Thread starter): I get one last pic of our aircraft before heading into the terminal.
Gorgeous!
Quoting palmjet (Thread starter): Porter offer a complementary bus service to downtown Toronto, which not surprisingly, has Mr Porter all over it and Porter’s destinations.
Impressive!
Quoting palmjet (Thread starter): A Porter Dash 8 takes off in front of Toronto’s skyline.
Great shot!
Quoting palmjet (Reply 1): Porter offer all of their passengers a lounge area with complementary snacks and drinks. A nice touch and one which is rare in the airline world today.
Absolutely! I could not figure any other airline doing the same apart from Bangkok Airways.
Quoting palmjet (Reply 1): I am welcomed at the door by one of the flight attendants who warns me to watch my head as I walk into the cabin - it’s a bit on the low side with the angle of the jetbridge.
How considerate! It reminds me of my own experience with QantasLink. The difference is that I managed to hit my head before Kath got any chance to warn me.
Quoting palmjet (Reply 1): I have a look through Re:Porter - the airline’s inflight magazine.
palmjet From United Kingdom, joined Nov 2001, 1051 posts, RR: 16 Reply 22, posted (4 months 1 week 1 day 4 hours ago) and read 5534 times:
Hi all - thanks for your further replies.
LouA340
Quote: Great trip report. I flew PD in 2009 YTZ-YOW-YHZ and back. Was a great trip.
..
Mr. Porter is definitely one of the best Airline mascots out there. I was told the story behind him was that during the early days before the new terminal, there was a raccoon up in the ceiling of their offices that they just couldn't get rid off even after numerous attempts. So it sprung an idea to make it their mascot and voila. Its also pretty fitting as they are one of Toronto's thriving "wildlife" inhabitants haha
Thanks very much for your comments. Glad you had positive experiences with PD too.
Interesting info about the origins of Mr Porter - sounds plausible for sure! He's great. Nice to see an airline with a bit of personality in these otherwise bland corporate times!
Hi roberts87
Quote: Another fun report, thanks for posting!
The approach and depature from Toronto is stunning indeed, great that you got to experience it.
The little tours of Toronto and Montreal were also appreciated!
Thanks! Glad you enjoyed. On a clear day, that approach is breathtaking. I really loved it. Pleased you liked the Toronto snaps as well - although it was a brief visit.
Hi Suryo
Quote: Thank you so much for sharing your experience with this unique boutique niche airline.
Thanks for your detailed comments. Glad you enjoyed the report.
Quote: Apart from Westjet, Porter has also been fascinating me and how great to learn the airline’s service through your eyes.
These two airlines really stood out in my experience of flying around Eastern Canada on this trip.
Quote: Then, it must be greatly set up. One of must-visits in Montreal, I would say.
If you like history, then yes. The museum is in a great location and you can combine it with the Parc Jean Drapeau in any case.
Quote: How overpriced was the ticket?
Tried to find my ticket but can't find it here - it wasn't cheap that's all I remember!
Quote: Oh dear, it reminds me much f Victoria Harbor in Hong Kong!
Ha! Well Montreal city itself is tiny in comparison to Victoria Harbour in HK and all the skyscrapers there, but the beautiful purple light at the end of the day just on sunset was too good to miss!
Quote: Brutality! If I were you, I would have been banging on their doors on departure and sneaked away as soon as they came to the door!
I complained to reception the following morning but yes, I was tempted to do that. Thankfully they were only there for one night - it was a large group so they had about 4 rooms on my floor.
Quote: I see it. How cold was it that morning?
Well, it had dropped to only a few degrees C overnight because the skies were clear and that 321 had been sitting overnight at the gate.
Quote: Nicely presented and surely edible!
Everything was tasty - not stale.
Quote: Absolutely! I could not figure any other airline doing the same apart from Bangkok Airways.
True - they seem very much on par in that regard.
Quote: How considerate! It reminds me of my own experience with QantasLink. The difference is that I managed to hit my head before Kath got any chance to warn me.
Well yes, it was illustrative of how much the crew engaged and chatted with passengers - much more than what you might expect. Poor you - yes I remember that on your 717...
mucdude From Germany, joined Mar 2012, 11 posts, RR: 0 Reply 23, posted (4 months 1 week ago) and read 5393 times:
Hi palmjet,
great report about your time in Montreal and Toronto! In fact all of your reports from your Canada trip are excellent! They must be one of the best in this forum. Can't wait for the last one!
Quoting palmjet (Thread starter): and at one point, it looks like we pass over Kingston, ON?
817Dreamliiner From Montserrat, joined Jul 2008, 1403 posts, RR: 1 Reply 24, posted (4 months 6 days 23 hours ago) and read 5381 times:
Nice report and great pics! Ive always wanted to fly out of YTZ, it seems like a different experience. I remember watching planes flying in and out of this airport when I visited Toronto about 11 years ago. Thanks for sharing this report.
Blast Reality, Burst it into shreds! Banishment, This World!
25 palmjet: Hi mucdude Thank you for your comments and pleased you've enjoyed the Canada series! The last one is coming in the next few days hopefully. Thank you!
26 adamspotter: Hi Palmjet! Another outstanding addition to your Canada series here, thanks once again for putting it together! Read many good reports on Porter and y
27 kurt: Nice report - great photos and Porter looks like a fun little airline with a refreshing style.
28 lukeyboy95: Great report, great pictures and a great airline. Porter goes straight onto the bucket-list for me. Service looks excellent, and the attitudes of all
29 airbuseric: Hi Palmjet, finally my turn to leave a comment. I really enjoyed the report. Well written of course, but the pictures say all. I must give compliments
30 raffik: What a fantastic product they offer. Glad to see the Q400 going strong- certainly one of my favourite aircraft. Thanks for taking the time to document
31 OA260: Hey great report Love Mr Porter too . Really fun idea. Always nice to read of a plessant experience. Regards Philip
32 palmjet: Hi Brendan Thanks for your comments and glad you enjoyed the series from Canada. Porter is a great little airline and they've got it right when it com
33 FLIEGER67: Hi, J., it seems there was another Canada story missing. Well done, for sure a great way to spend a day in the air with these perfect weather conditio
34 gabrielchew: Great report Mr Palmjet! Porter looks good - when I finally get to Canada I'll have to go for a ride. Mr.Porter is cute. Do they serve complimentary b
35 palmjet: Hi Markus Thanks for your comments - sorry it's taken me an age to respond. I remember your trip well - you have done quite a few Dash 8 flights in Ca