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Part 3A&B : DXB-HKG-PVG: CX & KA :Eco: A333  
User currently offlinenewbief1yer From UK - England, joined Dec 2012, 205 posts, RR: 0
Posted (1 year 8 months 1 week 3 days 23 hours ago) and read 8054 times:

Previous part of this Trip Report

Part 1 - LHR - KWI
Part 2 - KWI - DXB

Part 3 : DXB-HKG-PVG

http://www.gcmap.com/map?P=dxb-hkg-pvg&MS=bm&MR=360&MX=720x360&PM=*

3A. Cathay Pacific
DXB - HKG
Flight number CX 738
Seat number 33A
Premium Economy
Reg number B-LAC
Airbus A-330-343X
Load was passengers – 39 Business, 28 Premium Eco and 203 Economy
Date. 31 01 2013
Take off 00:55 ( 01:20 )
Landing. 12:00. ( 12:10 )


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Photo © Ken Chen
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Photo © Edward Zhu



Leg 3A and 3B of our journey – MiddleEasternChina trip.

Checked in online the in the morning and the check in process was seamless. We got good seats, or at least i felt that they were alright as we were allowed to choose seats in the front, which looked like a small little separate cabin. We would be in or a surprise, later..

Arriving at Dubai airport Terminal 1, it felt more like a fish market than a modern airport. There were hoards of people everywhere and queuing for various different lines. For Cathay, we were initially supposed too enter via Gate C. they have a pre-screening of baggage's before entering the check in desk. The line for Gate C was a mile long, so instead joined line B and entered the check in area within 15 minutes.

Upon reaching the check in area we were in for rude surprise - the check in terminals were down and all had to be done manually! Nightmare! Stood at the end of a mile and half long queue for Cathay, and this was nearly 2.5 hours before the flight. Asking my wife to wait in the queue, I walked in front of the queue, near the check in desk, and behold, they had a separate queue for online check in. Luckily I checked in online earlier, as I had previously decided not too check in, but had some spare time so availed of the online check in facility.

In spite of jumping in front of the queue, the check in assistant took over 15 minutes to hand us our boarding passes - handwritten, . By this time I also received a text message from Cathay saying that the flight would be delayed by an hour, which meant that we would miss our connection as we only had an hour of transit at HKG.. speaking to the desk attendant, she guaranteed that HKG would sort it out for us.

Hand written Boarding pass
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After another 10 minute in the immigration we were into the shopping area of terminal 1. By this time too tired too chop so headed directly into the Lounge area using my Lounge access card.

The lounge that we used was very good (Near gate C8)- ample amount of space, great verity of food and drinks - including Nasi gorang! And quick wi-fi access. It was down to having a great dinner, and a glass of scotch whilst catching up on some emails. Spent almost an hour at the lounge, during which we got another text message from Cathay saying that the flight would only be delayed by 30 minutes instead of the 1 hour previously stated. Good on Cathay to keep their passengers informed, excellent. It would be seen finally that the flight indeed was only 25 minutes late. It was later realised that the check in counter had sorted their technical issues and were able to issue electronic boarding passes.

DXB Lounge
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http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4808_zpsf0b206de.jpg

A quick walk to gate C1, and this is where we were given our printed boarding passes for the hand written one. Boarding was very orderly and efficient.

DXB Airport - Terminal 1
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http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4813_zpsb4e22514.jpg

DXB Plane spotting
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Rare..  http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4811_zps759c4bcb.jpg

CX 738
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4816_zps41592bd2.jpg

This was my first experience on a Cathay metal. Upon entering the flight we were welcomed with a warm smile and greeting. Walking through the cabin - Surprise.! The little cabin that I was able to select our seats for in fact their premium economy cabin.! Yes, for the first time, we had been upgraded to premium economy.  

Inside CX 738
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4827_zps6f5cde32.jpg
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The first view of the cabin looked great. 4 rows of 7 seats each. We were welcomed with a choice of fruit juice or champagne. The only drawback on first inspection was that we would have to use the economy toilets when needed, but again, not a big deal as we experienced it during our flight.

The seat recline were great and we were looking forward to our 7 hour flight to HKG.

Take off at 1:20 and airborne soon after. Soon after drinks and dinner service had started. Along with my booking and one world member account, they duly noted my special low fat meal, although this was a mistake as my fish was way too dry to eat. The other normal options were a lamb dish, a beef dish or a vegetarian option. The normal options looked good and great for flight food.

Enjoyed the ife whilst having dinner. They have a great noise cancellation headphone. And off course a fantastic choice of movies and tv shows. Almost on par with Emirates. Although soon after dinner, Dubai got the better of me, and combined with the comfortable seats I dozed off half way watching a movie. Next thing I was woken up by the lighting up of the cabin and hour and half before landing when the stewards were serving breakfast. Comfortably slept for over 4 hours.

The service was top notch. Had a chance to speak to the head stewardess and informed her that I was writing a trip report. She duly obliged, I think she was used to it, as she immediately got a pen and paper and gave me all the information I needed even before asking - registration and load. Truly impressive and personal.

Breakfast was again substantial and great for flight food. Although I didn't eat much as jet lag had got the better of me.
Landed 10 minutes behind schedule. First time in HKG and love the approach. Looks like you are landing on the sea, until the very last minute. Landing was smooth and on the whole a very enjoyable flight - great interiors, service, food and IFE.

Landing into HKG
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4834_zps8df97403.jpg
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4833_zps9423a6a8.jpg

As promised, as soon as we disembarked, there was a personal from Cathay pacific holding a board for our next flight and swiftly took us through security and right up to our gate, within 15 minutes of landing.! Superb, efficient.! Next leg of our journey on Dragon Air (KA) ......

3B. Dragon Air [KA]
HKG - PVG
Flight number KA 874
Seat number 37H
Economy
Reg number B-HYF
Airbus A-330-342
Load was around 80% full across both classes
Date. 31 01 2013
Take off 13:00 (13:05 )
Landing. 15:20. (15:20 )


View Large View Medium
Click here for bigger photo!

Photo © Michael Zhang
View Large View Medium
Click here for bigger photo!

Photo © Hualiang liao



This was our second leg of the DXB - PVG Sector, via HKG. As said in the previous report, we were quickly whisked away to our boarding gate within 15 minutes of landing into HKG from our previous DXB - HKG sector.

First time on a dragon air metal, and was excited in seeing the livery of this bird - a dragon livery across the fuselage. I had noticed this aircraft while our dxb-hkg bird was taxiing.

Boarding had already commenced by the time we had reached the gate. Only a few minutes to shoots few pics of HKG.
Warm welcome and directed towards our seats. The plane looked a bit worn out but nothing out of the ordinary, and it looked maintained well.

KA 874
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4842_zps695a800d.jpg
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4841_zps33f5b2d6.jpg
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4839_zpsfbe03109.jpg

inside KA 874
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4847_zps3a217e25.jpg
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4844_zps3d8236ed.jpg
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4843_zpsd59cac51.jpg

HKG Airport Plane Spotting from KA Mettel
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4850_zps062a0fc3.jpg

Started taxiing 5 minutes later than the scheduled departure time. I wasn't expecting much of this flight as i thought Dragon air was a low cost subsidiary of Cathay. But was quietly surprised to find a full meal service on board.

Consisted of a beef or chicken option. Not sure what the vegetarian option was. I had the chicken one with rice and it was quite tasty. not bad for airline food. But the deal clincher had to be when we were served individual pots of Hagen dasz. Yummy. Superb.

Service was prompt, seats comfortable for a 2 hour flight. There were no individual screens but there was some TV program playing in a loop in the central screens. Didn't bother using my headphones as it was a short hop onto Shanghai.

Rest of the flight was uneventful in a good way

Landed on the dot at Shanghai. Great airport to plane spot Chinese airlines and got some pics of few of them.

Landing into Shanghai
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4858_zpsd68d2b74.jpg

Shanghai Airport PVG
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4869_zps1929532c.jpg


Plane spotting at PVG
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4865_zpsc8d1ec99.jpg
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4864_zpsc5814c89.jpg
http://i1274.photobucket.com/albums/y437/Varun_KR/CSC_4863_zps0f991d12.jpg
Didnt know would be going on one of these in a few days time  http://i1274.photobucket.com/albums/y437/Varun_KR/CSC_4861_zpsd1872ac9.jpg
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4859_zps62dd566f.jpg

Immigration took a while, around 30 minutes. But we thought that this would mean that our baggage would be waiting in the conveyor belt for us. But that was not to be. My worst fears were confirmed when the baggage representative confirmed that our bags were not loaded due to a short transit time at hkg. It would be loaded on the next flight due to land in an hours time. It was then a wait for around an hour at the baggage collection point. Nothing much to do there except there seemed to beautiful mad rush at the two small duty paid shops selling alcohol and cigarettes. I can only imagine this to be a gift giving and receiving season, with the Chinese new year and spring festive al fast approaching. As promised our bags were on the next flight and one of the first to be offloaded.

It was then the long walk towards the Maglev station and was quite excited in getting in the Maglev. 30 KM in 8 min! And it truly was the entire distance in exactly 8 min. Great experience and worth doing it if You are in shanghai, although the final stop is still in the suburbs of shanghai and you will be forced to cab it from there.

The Fantastic Maglev from PVG to Downtown Shanghai
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4886_zpsb880e3dd.jpg
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4872_zps79f301ec.jpg
http://i1274.photobucket.com/albums/y437/Varun_KR/DSC_4870_zps11f59c0f.jpg

On the whole a very satisfying way to get from Dubai to Hong Kong and then to shanghai and would definitely recommend it. Would use it again if needed and given a choice. But be advised if you're taking this same route from Dubai to shanghai, expect your bags to be loaded on the subsequent flight from HKG to PVG



Tip: I booked this through Cathay website but for the price paid It was said that I would not get any Asia mileage, yet I get miles BA avios.

Previous Trip reports

Morocco Trip

[Edited 2013-02-17 02:23:07]

9 replies: All unread, jump to last
 
User currently offlineadamspotter From Netherlands, joined Feb 2011, 1168 posts, RR: 12
Reply 1, posted (1 year 8 months 1 week 3 days 18 hours ago) and read 7601 times:
Support Airliners.net - become a First Class Member!

Nice to see part 3 newbieflyer!
You sure are posting your reports swiftly  
CX looks good and congrats on the upgrade to premium eco, always nice  

cheers,

Brendan


User currently offlinenewbief1yer From UK - England, joined Dec 2012, 205 posts, RR: 0
Reply 2, posted (1 year 8 months 1 week 3 days 18 hours ago) and read 7508 times:

Quoting adamspotter (Reply 1):
You sure are posting your reports swiftly

Yup, its all been typed and kept just need to upload it  

Thanks.


User currently offlinereifel From Germany, joined Feb 2005, 1364 posts, RR: 1
Reply 3, posted (1 year 8 months 1 week 3 days 17 hours ago) and read 7445 times:

What a great surprise with the upgrade. I believe they don't sell Premium Eco on this sector, so the seats are just given to regular Economy Class passengers. I believe you received exactly the same service as Economy guests, or was there anything specific for Premium Eco? Anyway, the seat is probably the most important, so for sure no need to complain :9

Nice to see CX takes good care about their connecting guests in HKG. Too bad about the bags, but luckily they managed to get them on the very next flight. These things happen, although I understand that you don't need that after a long flight...


User currently offlinenewbief1yer From UK - England, joined Dec 2012, 205 posts, RR: 0
Reply 4, posted (1 year 8 months 1 week 3 days 16 hours ago) and read 7353 times:

Quoting reifel (Reply 3):
What a great surprise with the upgrade. I believe they don't sell Premium Eco on this sector, so the seats are just given to regular Economy Class passengers. I believe you received exactly the same service as Economy guests, or was there anything specific for Premium Eco? Anyway, the seat is probably the most important, so for sure no need to complain :9

Oh, now i see. didn't know that they do not sell Premium Eco. Maybe because i checked in online before departure?
Special service - Champagne was served upon boarding  
Noise cancellation headphones and Amenity pack
premium economy menu card
food came with proper cutlery and not plastic
so on the whole, yes, i think the service was different to economy class  
Quoting reifel (Reply 3):
Nice to see CX takes good care about their connecting guests in HKG. Too bad about the bags, but luckily they managed to get them on the very next flight. These things happen, although I understand that you don't need that after a long flight...

Yup very impressed with HKG
Bags mishap was alright at the end of it, as it gave us some free time in the midst of our hectic trip  


User currently offlineEddieDude From Mexico, joined Nov 2003, 7592 posts, RR: 42
Reply 5, posted (1 year 8 months 1 week 2 days 12 hours ago) and read 6338 times:

Quoting newbief1yer (Thread starter):
Surprise.! The little cabin that I was able to select our seats for in fact their premium economy cabin.! Yes, for the first time, we had been upgraded to premium economy.

Good for you! How was it? Many people complain that AF's premium economy seat is very uncomfortable and I have read great reviews of NZ's! How does CX stack up?

Quoting newbief1yer (Thread starter):
i thought Dragon air was a low cost subsidiary of Cathay. But was quietly surprised to find a full meal service on board.

Yes, Dragonair (soon to be Cathay Dragon) is not an L.C.C. It is CX' arm specializing in service to/from the mainland. In addition to their A330s, they also have A320s.

Quoting newbief1yer (Thread starter):
seats comfortable for a 2 hour flight

And the legroom looks very good!

Great report newbief1yer! It was a great read. Thanks a lot for taking the time to write it and for sharing the pics!



Next flights: MEX-GRU (AM 77E), GRU-GIG (JJ A320), SDU-CGH (G3 73H), GRU-MEX (JJ A332).
User currently offlinenewbief1yer From UK - England, joined Dec 2012, 205 posts, RR: 0
Reply 6, posted (1 year 8 months 1 week 2 days 12 hours ago) and read 6321 times:

Quoting EddieDude (Reply 5):
Good for you! How was it? Many people complain that AF's premium economy seat is very uncomfortable and I have read great reviews of NZ's! How does CX stack up?

I would not complain at all. The seats were very comfortable. In fact i was determined not to sleep as i wanted to make the most of it, watching movies on the superb IFE. But the seats and the overall environment of the quiet cabin did get the better of me, and i slept for around 3 hours of the 7 hour flight. It did look much better than a BA WTP cabin, for sure. new interiors, clean, fresh and smelt good.

Quoting EddieDude (Reply 5):
And the legroom looks very good!

yes, for sure. at the end of it, would not have cared about the leg room - they served Haagen Dasz.! i lvoe to have an ice cream after meals, have a big sweet tooth  
Quoting EddieDude (Reply 5):
Great report newbief1yer! It was a great read. Thanks a lot for taking the time to write it and for sharing the pics!

Cheers Eddie. I like to share it, and more so, it helps me to even remember details of the trip later on and enjoy the joys of flying


User currently offlineEddieDude From Mexico, joined Nov 2003, 7592 posts, RR: 42
Reply 7, posted (1 year 8 months 1 week 2 days 11 hours ago) and read 6253 times:

Quoting newbief1yer (Reply 6):
I would not complain at all. The seats were very comfortable. In fact i was determined not to sleep as i wanted to make the most of it, watching movies on the superb IFE. But the seats and the overall environment of the quiet cabin did get the better of me, and i slept for around 3 hours of the 7 hour flight. It did look much better than a BA WTP cabin, for sure. new interiors, clean, fresh and smelt good.

That is very cool! The only proper premium economy seats I have tried (not the DL, UA, AM extra-legroom economy seats) are BA's World Traveller Plus, and I enjoyed them, but I think there are many other carriers that offer a much better premium eco product.

Quoting newbief1yer (Reply 6):
would not have cared about the leg room - they served Haagen Dasz.! i lvoe to have an ice cream after meals, have a big sweet tooth

Haha, I agree man! I am pretty much the same. Love dessert. In the end you got both: the generous legroom and the ice cream, so that is a win-win!



Next flights: MEX-GRU (AM 77E), GRU-GIG (JJ A320), SDU-CGH (G3 73H), GRU-MEX (JJ A332).
User currently offlineplaniac787 From India, joined May 2012, 240 posts, RR: 0
Reply 8, posted (1 year 8 months 1 week 2 days 9 hours ago) and read 6124 times:

Great trip report!

This is probably the first time when I have seen any kind of malfunction with CX...
but then you got upgraded to Y+...thats great..CX always compensates...

Y+ does look good...specially those Head Phones (Y)

Dragon Air seems to have a good product too...

Well done..

Cheers

Pradat



Be the change you want to see in the world- M.K.Gandhi
User currently offlinenewbief1yer From UK - England, joined Dec 2012, 205 posts, RR: 0
Reply 9, posted (1 year 8 months 1 week 2 days ago) and read 5798 times:

Quoting planiac787 (Reply 8):
I have seen any kind of malfunction with CX

was more of an issue with Dubai airport actually. All check in during that time was done manually.
Cathay product is great - both their hard and soft product. Very impressed.


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