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A Short Weekend Trip: BA LGW-AMS  
User currently offlinecaptainsloo From Singapore, joined Dec 2011, 59 posts, RR: 0
Posted (1 year 6 months 4 weeks 1 day 10 hours ago) and read 7720 times:

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Hello everyone and welcome to my 2nd trip report! The trip was made over the weekend, from Friday 15 Feb to Monday 18 Feb.

Introduction and Background

University years. Those will probably be one of the best times of everyone's life. Apart from the new friends, partying and nights which we can't remember but will never forget (I meant burning the midnight oil to study of course ha), I also take time to travel quite a fair bit. Students studying abroad are, after all, part time student and full time tourist. So about three weeks ago, I made a spur of the moment decision and decided to visit Amsterdam.

I gave my friend a call and within a day, we've made up our minds. There were a couple of airlines to choose from: easyJet, KLM or British Airways all fly direct from London to Amsterdam. But I was keen on flying on BA. I've already flown on easyJet many times as a student on a budget. Additionally, I would get a chance to fly on the 737-400 if I chose BA. That would be something new on my log; I've never flown on a 737-400 before. Since I read somewhere that BA might retire the 737s soon, I hoped to have a chance to try them out. It turned out that BA flights were slightly cheaper than easyJet, so I booked it as quickly as possible. It cost £86!

'I think I might have forgotten my passport'

Departure day! After my last lecture for the week, I rushed to Victoria Station to catch our Southern rail service to Gatwick Airport. Personally, I find this the best way of getting to Gatwick. With a Young Person (18-25) railcard, a return advance ticket cost around £8. While not as fast as the Gatwick Express, it's a lot cheaper and doesn't take that much longer either. The journey took about 32 minutes.

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We arrived at Gatwick on time, and then headed to Zone A of the North Terminal to check-in our flight.

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Just as I was about to touch the screen to check-in, my friend laughed and said, "I think I might have forgotten my passport"

"What?"

"I think I might have forgotten my passport. Wait, let me check...Yea I forgot to bring it!"

For a moment, we stood there rooted to the ground. It was 4.20pm and our flight was at 6.05pm. Even if my friend could head home to collect his passport, he would not be able to make it back as check in closes at 5pm. We decided to seek help and approached the lady behind the BA customer assistance desk.

"Hello, we're in a bit of trouble. I forgot to bring my passport and I believe check-in closes at 5pm for our flight today?" We laughed a little as we brought this up. The lady behind the desk was sympathetic, and she confirmed that we will not be able to make it back in time. She offered to search for the next available flight. When she did find it though, she told us it was not going to be cheap. It will be "tomorrow morning, at 6.50am, departing from Heathrow but will cost £180 one-way." We laughed a little, that's too much. We were, after all, on a student's budget.

After some consideration, we decided that I would continue to fly that evening, while my friend would search for the cheapest flight departing the next morning. Then the lady behind the desk told us she would protect my friend's return flight, which we thought was a lovely gesture. "Tell you what, I'll protect your return flight, and I'll hold the space for tomorrow morning's flight as well. Do let me know soon!"

We thanked her and told her we might head to easyJet to see if there was a cheaper flight. We both laughed knowing it probably won't be much cheaper, but she knew exactly our predicament and was extremely kind to wait for us to come back.

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So we headed across the terminal and asked easyJet for help. It turned out to be only slightly cheaper. It was still £149 for one way! And it will still depart the next morning at 6.20am. After thinking it through, my friend decided to go on easyJet the next morning. However, the desk was unable to book the flight for my friend because they weren't allowed to overbook on that system. We were told that we could book through easyjet.com, so we headed to the nearest internet facility and completed the booking.

By then it was close to 4.45, and I had to check-in for my BA flight! I ran back to Zone A and completed my check-in. I was helped by a BA agent who asked me if I had been to Amsterdam before. He also offered some recommendations on places to visit. After check-in, I said goodbye to my friend and headed through security.

"Or do you mean pleasure?"

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At 5.25pm, my gate number was shown and I proceeded towards Gate 50. To my surprise, there was no waiting in the lounge provided at Gate 50. Instead, we proceeded immediately to board the Boeing 737.

British Airways BA 2764
LGW - AMS
Seat Number: 15B
Euro Traveller
Reg number G-DOCU
Boeing 737-400
Load: 100% on Euro Traveller
Departure: 6.09pm (6.05pm estimated)
Arrival: 7.51pm (8.15pm estimated)

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I began snapping photos of the cabin. Sadly, I was unable to get a window seat today  

While boarding, I noticed that the seats up front (row 4 to 11) had slightly different seats and looked similar to Club seats. Can anyone explain why? I thought there were only two configuration on this flight.

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The view across my row

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At 6.09pm, we roared down the runway and rose very quickly into the air. It leveled off at around 20000ft and proceeded across the North Sea towards Amsterdam. Overall, it was an extremely smooth flight with barely any turbulence. It was quick, calm and enjoyable. Beverages were served about 20 minutes into the flight. I got myself gin and tonic and a cookie.

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Soon, we began our descent into Amsterdam. Similar to the takeoff, it was a sharp descent. At 7.51pm local time, we touched down at Schiphol and began an extremely long taxi towards our gate. I assumed this meant we probably landed on the runway named Polderbaan.

Then came perhaps my favourite part of my flight that day. I asked one of the flight crew if I could visit the cockpit and she said yes! I continued into the cockpit and had a wonderful chat with the captain about our short flight that evening and the renewal of the 737 fleet at Gatwick. He mentioned that BA would be replacing the 737 slowly with the A319/320s, but not the neo versions. Then he very kindly agreed for me to take some photos and even offered to help me take a photo with me in the seat!

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http://farm9.staticflickr.com/8530/8487770084_682d17ac11_c.jpg

In the hot seat!
http://farm9.staticflickr.com/8514/8486681209_8190dd8ba0_c.jpg

I wished I could have stayed longer, but everyone had left the plane and I didn't want to keep them waiting. So I thanked everyone and made my way towards immigration.

So I've reached Amsterdam after a rather eventful evening. At immigration, I was asked about my purpose of visit to Amsterdam. "Leisure," I replied. The immigration officer looked at me and added cheekily, "or do you mean pleasure?"

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Conclusion

BA left a warm impression on my first journey with them. Although my friend missed his flight, the customer assistance agents were sympathetic and helpful. So it was a short flight, but the service was professional and well done. I especially appreciated the chance to visit the cockpit and the ability to chat with the captain. Overall, a quick, comfortable and enjoyable hop from one city to another!

Thank you for reading!   

8 replies: All unread, jump to last
 
User currently offlineQuokkas From , joined Dec 1969, posts, RR:
Reply 1, posted (1 year 6 months 4 weeks 1 day 2 hours ago) and read 7175 times:

Hi Captainsloo!

Quoting captainsloo (Thread starter):
I meant burning the midnight oil to study of course

I never imagined anything different.  
Quoting captainsloo (Thread starter):
"I think I might have forgotten my passport.

How devastating and what a shame that your friend missed out on this particular flight.

Quoting captainsloo (Thread starter):
Then the lady behind the desk told us she would

How nice to see that BA's staff are understanding and willing to do what they can to help. Full marks to her.

Quoting captainsloo (Thread starter):
I was helped by a BA agent who asked me if I had been to Amsterdam before.

Likewise, showing an interest in the passenger and not just doing a routine job.

Quoting captainsloo (Thread starter):
Then he very kindly agreed for me to take some photos and even offered to help me take a photo with me in the seat!

Nice one!

Despite the false start it seems that you had an enjoyable flight with very accommodating ground staff and crew. Thanks for sharing.


User currently offlinetravelavnut From Netherlands, joined May 2010, 1612 posts, RR: 7
Reply 2, posted (1 year 6 months 4 weeks 23 hours ago) and read 6940 times:

Thanks for sharing!

So how did you like my hometown? 



Live From Amsterdam!
User currently offlinecaptainsloo From Singapore, joined Dec 2011, 59 posts, RR: 0
Reply 3, posted (1 year 6 months 3 weeks 6 days 12 hours ago) and read 6146 times:

Quoting travelavnut (Reply 2):
So how did you like my hometown? 

Loved it! The canal rings, museums, fries, Heineken and of course the nightlife   


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 4, posted (1 year 6 months 3 weeks 5 days 2 hours ago) and read 5754 times:

Hey

Interesting report, glad you where able to catch the classic 737!

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineBoeing77W From United Kingdom, joined May 2007, 206 posts, RR: 0
Reply 5, posted (1 year 6 months 3 weeks 2 days 20 hours ago) and read 5490 times:

Quoting captainsloo (Thread starter):
While boarding, I noticed that the seats up front (row 4 to 11) had slightly different seats and looked similar to Club seats. Can anyone explain why? I thought there were only two configuration on this flight.

Glad you enjoyed it.

The number of rows in the Club Europe Cabin changes depending upon the booked loads. The divider moves between rows to split the two cabins, the seats in Club can then be adjusted to change the width and the middle seat isn't used. So you could be in Economy but in a Club Europe seat if Club loads are low or if you're on a domestic service (all Economy).

[Edited 2013-02-25 05:36:44]

User currently offlinejrn216 From United Kingdom, joined Mar 2012, 44 posts, RR: 0
Reply 6, posted (1 year 6 months 2 weeks 5 days 11 hours ago) and read 5073 times:

I enjoyed reading this trip report. I fly British Airways weekly from Gatwick at the moment from my home in Jersey to work in London so I am very familiar with their service, and your experience is similar to mine.

I think "quick, calm and enjoyable" are definately the most appropriate words to describe BA's service. Very good crew, comfortable aircraft and a more than adequate inflight service. Couldn't ask for more on a short flight. I will have to write a report on my latest trip next week.

I was also in Amsterdam earlier this February. I flew KLM from Heathrow, having never been on the 739. Amsterdam is a great city, but it was too cold while I was there. I spent a lot of my last day enjoying Schiphol Airport!


User currently offlinecaptainsloo From Singapore, joined Dec 2011, 59 posts, RR: 0
Reply 7, posted (1 year 6 months 2 weeks 5 days 6 hours ago) and read 4951 times:

Quoting jrn216 (Reply 6):
I will have to write a report on my latest trip next week.

Hi jrn216, thank you for your comments! Definitely looking forward to your trip report.

Quoting jrn216 (Reply 6):
I was also in Amsterdam earlier this February. I flew KLM from Heathrow, having never been on the 739. Amsterdam is a great city, but it was too cold while I was there. I spent a lot of my last day enjoying Schiphol Airport!

Nice, another new model on your flight log!   I would like to give KLM a try soon. Did you get to visit the open air observation deck at Schiphol? I only realised there was one right before boarding and missed out on getting some really nice shots.

-

I try to collect a model of the plane I fly on every time I try a new plane or a new airline. If, however, there isn’t one with the exact registration number, I usually just go with the same model. So I was really excited to have just received my Gemini Jets BA 737-400 1:400 model today!! Here's how it looks like.



  


User currently offlineKDTWflyer From United States of America, joined Jun 2004, 828 posts, RR: 1
Reply 8, posted (1 year 6 months 2 days 4 hours ago) and read 4134 times:

Nice trip report  It is nice to see a common every day flight be reported on and not in J or first etc.; just a everyday flight in Y cabin   I flew a BA735 from LGW-HAJ in April 2004 and thought it was nice.


NW B744 B742 B753 B752 A333 A332 A320 A319 DC10 DC9 ARJ CRJ S340
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