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SAS MD82, LH CRJ700: ARN-CPH-MUC, Oct 2012  
User currently offlinewin1290 From Thailand, joined Jan 2012, 280 posts, RR: 2
Posted (1 year 4 months 2 weeks 4 days 12 hours ago) and read 6987 times:

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2692.jpg

Hello and welcome to the third part of my trip report to Europe and Russia in October 2012. This part will cover the flight from Stockholm to Copenhagen and from Copenhagen to Munich, with SAS and Lufthansa CityLine. I hope you enjoy.

Flight details of this trip:
Part one: Thai Airways 777-200ER BKK-OSL
Part two: Blue1 Boeing 717 OSL-HEL, Blue1 ATR72-500 HEL-ARN
Part three: SAS MD82 ARN-CPH, SAS (turned out to be LH) CRJ700 CPH-MUC
Part four: Air Berlin 737-700 MUC-DME, Niki A320 DME-VIE-HAJ
Part five: Thai Airways 777-300ER FRA-BKK

Details of the forth leg on the trip:
Date: 16 October 2012
Airline: SAS
Flight: SK419
Route: ARN - CPH
Aircraft: MD-82
Registration: OY-KHM
Class: Economy

We were leaving for the morning flight to Copenhagen from our hotel. The hotel we stayed (Nordic Sea) was conveniently located next to the train station, where we take the Arlanda Express direct to the airport.

View from our hotel room

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2506.jpg

20-minute journey on the train and we arrived at the airport

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2508.jpg

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2509.jpg

Headed straight to SAS check-in area

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2517.jpg

The area was pretty empty at the time, we went to a *G counter, and was check-in after a few minutes

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2518.jpg

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2519.jpg

Then we made our way to SAS lounge passing security check

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2521.jpg

Flight display information

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2524.jpg

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SAS Lounge

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2534.jpg

The lounge was very busy with a lot of business travellers. The breakfast offering was ok

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2537.jpg

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We made our way to the boarding gate.

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Boarding the aircraft

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http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2555.jpg

Seat configuration was 3-2

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2557.jpg

Me and my brother got to our seats, we were lucky to have two a seat between us empty. I reckoned the flight load was about 50%

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2563.jpg

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Lifted off

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2577.jpg

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Very good leg room on the emergency exit row

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2627.jpg

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Menu

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2617.jpg

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http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2625.jpg

On SAS European shorthaul flights, complement tea and coffee are served but snack etc are available for purchase. On this flight, I went for a muffin (which I can’t remember how much exactly I paid for) and a cup of coffee.

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Cabin shots

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Safety card

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2614.jpg

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Descending to CPH

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Cabin crew came to prepare the cabin for landing: checking if everyone seat-belts were fasten. Three FAs walked passed my row at least 5 times and none failed to spot the empty coffee cup.

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Touched down!

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2668.jpg

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Our seats

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2680.jpg

Disembarking was on both the doors in the front and rear. I had to choose to exit on the rear door

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2681.jpg

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Nice to see my home airline’s plane

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2684.jpg

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Once inside the terminal, we made our way to the baggage claims

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The screen said that they bags would arrive in 16 minutes, but actually after 3-4 minutes, the first bags came on the belt

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Arrival hall

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We made our way to the information desk, where we order the free transfer to our hotel: Crowne Plaza Copenhagen Towers.

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_4/DSCF2707.jpg

The bus then arrived about 10 minutes later

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Checked in to our room: family room. This is effectively two rooms with a connecting door.

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13 replies: All unread, jump to last
 
User currently offlinewin1290 From Thailand, joined Jan 2012, 280 posts, RR: 2
Reply 1, posted (1 year 4 months 2 weeks 4 days 12 hours ago) and read 6969 times:

For the next flight of the trip, we would be taking another SAS flight from Copenhagen to Munich:

Date: 17 October 2012
Airline: SAS
Flight: SK659
Route: CPH - MUC
Aircraft: CRJ 900
Registration: OY-KFA
Class: Economy

To get from the hotel to the airport, we used the hotel’s free shuttle transfer

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3092.jpg

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3093.jpg

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3099.jpg

Headed to SAS check-in zone, and to an empty *G desk

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3100.jpg

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3102.jpg

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3101.jpg

Off to security check

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3105.jpg

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http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3112.jpg

Duty free

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3116.jpg

Finding our way to an SAS lounge

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Here it is!

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3128.jpg

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The lounge spreads over two floors. Presenting our *G cards to the front lady, we were directed to the upper floor.

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3132.jpg

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Good selection of food here

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On to the boarding gate

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Blue 1 717

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Our aircraft

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Then at the scheduled time for boarding, the flight information displays delayed boarding time by 10 minutes.

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http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3159.jpg

At 19:45, a gate agent announced that due to operational reason, our SAS flight to Munich is cancelled. We were advised to proceed to transfer counters for re-booking. People (us included) really rushed to the transfer zone.

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Once we got to the transfer zone, there were already so many people waiting. Although there were no clear signs that *G could use Business class queue, we decided to take a Business class queue.

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After about 10 minutes, our number was called over. We went to the counter, showed us our travel documents and explained to the agent that our SAS flight to MUC was cancelled and would like to be rebooked on the next flight to Munich. A few seconds of looking into the system, he said that we were already rebooked to the next Lufthansa flight to MUC, departing at 21:25, and wanted to see my baggage receipt so he would make sure that my bags get also to Munich. Then we received our new boarding pass. I thanked the agent and headed back to the SAS lounge.

At the lounge entrance, I showed my new boarding pass and also the frequent flyer card. I noticed that my FF card detail hasn’t been entered in the boarding pass, so I asked if the lounge lady could help. We were told to visit a customer service desk, where an agent helped to input the FF details. In the end I got 500 miles towards my TG account, which I would otherwise don’t get had I been on the original SAS ticket.

Lounges on the lower floor

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Further delays of 20 minutes

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Off to the gate

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http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3183.jpg

Flight details:
Airline: LH CityLine
Flight: LH2447
Route: CPHMUC
Aircraft: CRJ 700
Registration: D-ACPP
Class: Economy

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3186.jpg

Boarding was delayed by about 10-15 minutes.

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The flight was 100% full

http://i1055.photobucket.com/albums/s515/win1290/Europe_October12_5/DSCF3200.jpg

Before pushed back, the captain made the welcome announcement. Mentioning also the reason of delay: that passengers from the earlier cancelled flight were rebooked on this flight. Making it a full flight and therefore he had to make new fuel calculations etc.

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After took off, the crew served cheese croissant and drinks: I asked for beer and sparkling water

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Leg room

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Safety card

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Being so tired, I slept for the remaining of the flight. Cabin shot

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After landing, a short taxi to our parking position

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My seat

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A short bus journey to the terminal building

http://i1055.photobucket.com/albums/s515/win1290/DSCF3233_zps342033ff.jpg

http://i1055.photobucket.com/albums/s515/win1290/DSCF3238_zps965138cf.jpg

http://i1055.photobucket.com/albums/s515/win1290/DSCF3239_zps7052a211.jpg

http://i1055.photobucket.com/albums/s515/win1290/DSCF3241_zpse00cadea.jpg

http://i1055.photobucket.com/albums/s515/win1290/DSCF3242_zps0b07e6df.jpg

http://i1055.photobucket.com/albums/s515/win1290/DSCF3245_zpsf39bf9b5.jpg

We made our way to the taxi rank and took a taxi to our hotel: Hilton Munich City Hotel, where our parents who just arrived from BKK with TG were waiting for us.

Our room

http://i1055.photobucket.com/albums/s515/win1290/DSCF3250_zps07211e36.jpg

Overall, I had good flights with SAS and LH CityLine: It was my first flight on both the CRJ700 and MD82. The lounge at Copenhagen was actually quite nice. I think in my case, SAS did fine in handling flight a cancellation. The ground agent did a fast job rebooking us on the next available flight.

This would conclude the third part of my trip report. The next part will cover Air Berlin flight from Munich to Moscow and Niki from Moscow to Hannover via Vienna. Thanks all for reading, and all comments/questions are much appreciated.

Thanks,

Win


My previous trip reports:

Blue1 Boeing 717, ATR 72: OSL-HEL-ARN, Oct 2012 (by win1290 Nov 3 2012 in Trip Reports)
Thai Airways Boeing 777-200ER: BKK-OSL, Oct 2012 (by win1290 Oct 27 2012 in Trip Reports)
Thai Airways A380: HKG - BKK, October 2012 (by win1290 Oct 8 2012 in Trip Reports)
THAI's A380 Inaugural: BKK-HKG, October 2012 (by win1290 Oct 6 2012 in Trip Reports)
Turkish Airlines A320, A343: NCE-IST-BKK, Sep 2012 (by win1290 Sep 29 2012 in Trip Reports)
Turkish Airlines A333, B738: BKK-IST-NCE, Sep 2012 (by win1290 Sep 20 2012 in Trip Reports)
KLM's F70 And 777-300ER: BRS-AMS-BKK, July 2012 (by win1290 Aug 30 2012 in Trip Reports)
KLM's 777-200ER And F70: BKK-AMS-BRS, July 2012 (by win1290 Aug 26 2012 in Trip Reports)
Thai Smile Inaugural: Bangkok To Macau, July 2012 (by win1290 Jul 12 2012 in Trip Reports)
Thai Airways: The A346 And The Upgrade! LHR-BKK (by win1290 Jul 5 2012 in Trip Reports)
LOT: WAW-MXP-WAW-LHR, June 2012 (by win1290 Jul 3 2012 in Trip Reports)
A Trip To Poland With LOT, June 2012 (by win1290 Jun 25 2012 in Trip Reports)
THAI's Retro Boeing 747-400: BKK-LHR (by win1290 Apr 22 2012 in Trip Reports)
Thai Airways Boeing 777-300ER: BKK-NRT-BKK (by win1290 Apr 10 2012 in Trip Reports)
Thai Airways 747-400: BKK-HKG-BKK (by win1290 Apr 2 2012 in Trip Reports)
Thai Airways A340-600: LHR-BKK (by win1290 Mar 28 2012 in Trip Reports)
A Trip To Amsterdam With KLM: BRS-AMS-BRS (by win1290 Mar 21 2012 in Trip Reports)
A Trip To Prague With Easyjet: BRS-PRG-BRS (by win1290 Mar 14 2012 in Trip Reports)
A Trip To Munich With Lufthansa A319 (by win1290 Mar 1 2012 in Trip Reports)
A Trip To Madrid With Iberia And British Airways (by win1290 Feb 16 2012 in Trip Reports)
THAI's A346 Smooth As Silk To London (by win1290 Jan 20 2012 in Trip Reports)


User currently offlinegabrielchew From United Kingdom, joined exactly 9 years ago today! , 3203 posts, RR: 12
Reply 2, posted (1 year 4 months 2 weeks 4 days 12 hours ago) and read 6881 times:

Nice report Win!

Quoting win1290 (Thread starter):
The screen said that they bags would arrive in 16 minutes, but actually after 3-4 minutes, the first bags came on the belt

i don't know why CPH does this. It was the same when I arrived on BA. The estimate is just so wrong!

Quoting win1290 (Thread starter):
he said that we were already rebooked to the next Lufthansa flight to MUC,

Nice that you were rebooked, but it's a shame you have to queue up to find out. One benefit of the cancellation is the free food and drink on LH!



http://my.flightmemory.com/shefgab Upcoming flights: LHR-GVA-LHR-TXL-LHR-VE-PRN,SPU-OSL-LHR, LGW-DXB-BKK-DXB-LHR
User currently offlinewin1290 From Thailand, joined Jan 2012, 280 posts, RR: 2
Reply 3, posted (1 year 4 months 2 weeks 4 days 1 hour ago) and read 6335 times:

Hi Gabriel,

Quoting gabrielchew (Reply 2):
Nice report Win!

Thanks a lot!

Quoting gabrielchew (Reply 2):

i don't know why CPH does this. It was the same when I arrived on BA. The estimate is just so wrong!

Yeah, it the good thing was that the bags came before  
Quoting gabrielchew (Reply 2):
Nice that you were rebooked, but it's a shame you have to queue up to find out. One benefit of the cancellation is the free food and drink on LH!

Thats right, and also I found out later that I was on an 'expensive' booking class so I got milleage too!

Cheers,
Win


User currently offlineAirPacific747 From Denmark, joined May 2008, 2376 posts, RR: 21
Reply 4, posted (1 year 4 months 2 weeks 4 days ago) and read 6311 times:

Quoting gabrielchew (Reply 2):
i don't know why CPH does this. It was the same when I arrived on BA. The estimate is just so wrong!

CPH sucks when it comes to bagage claims. They are always incredibly slow and this is destroying the overall impression of the airport which in other ways is excellent. I think this became a major issue after the airport was privatized. The security check line used to be horrible as well but they seem to have fixed that a few years ago.


User currently offlineFLIEGER67 From Spain, joined Sep 2003, 5138 posts, RR: 55
Reply 5, posted (1 year 4 months 2 weeks 3 days 11 hours ago) and read 5847 times:

Hi, W.,

congrats to score two new plane types. Well done with the MD and also good to see the CR7 here.
I really like these rear stairs on the MD, something definitely unique, lucky you.
Good pictures and well done story.

Greetings,
Markus(FLIEGER67)



Next: Shopping and sun med style!.
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 6, posted (1 year 4 months 2 weeks 2 days 23 hours ago) and read 5604 times:

Hi Win


Nice report about SK and LH, glad you managed too log the MD80!
Too bad about the SK cancellation to MUC, glad they managed too rebook you without too many problems.

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlinenethkt From Thailand, joined Apr 2001, 1070 posts, RR: 3
Reply 7, posted (1 year 4 months 2 weeks 1 day 15 hours ago) and read 5208 times:

Nong Win!
Was wondering where have you been and here we go!!

I hope you had a great experience with SAS and Scandinavia! I know MD80s are old and rare to find but if you look closely, the plane is still in great conditions (mind the seat fabric). SAS knows how to take good care of airplanes  

SAS lounge is very iconic. Many people say it looks IKEAish but honestly *nothing* in lounge is from IKEA.
Those furnitures are way more expensive (brands) than IKEA. Not to mention expensive Iittala tableware (Finnish brand) and Apple computer products.

Too bad the airlines is not in good position but let them deal with it. They created their own problems (with wages and endless lawful strikes), they themselves have to fit. Karma is a B**** most of the times!!

Pretty confidence you had wonderful time in Stockholm and Copenhagen.

Always love your trip report, nicely done and written politely with no attitude.

Thank you for sharing krub.
Brgds,
P'NET.



Let's just blame it on yields.
User currently offlinejwhite9185 From United Kingdom, joined May 2007, 1257 posts, RR: 4
Reply 8, posted (1 year 4 months 2 weeks 19 hours ago) and read 5027 times:

Hi there Win,

Nice report there. Shame about the flight cancellation at what seemed like the last minute - also a pretty poor excuse too if you ask me!

Good to still get something a little different on the sector you were rebooked on though, rather than the standard A32X.

Nice to see a few pics of the MD and CPH also, as I've got a trip with that combination coming up.



A300,A319,A320,A321,A333,A343,A346,A388,732,733,734,735,738,741,742,744,752,763,772,77W,788,Q400,DC10,E145,E170,E175,E19
User currently offlineroberts87 From Netherlands, joined Dec 2011, 965 posts, RR: 0
Reply 9, posted (1 year 4 months 1 week 3 days 12 hours ago) and read 4344 times:

Great report, nice to hear about your experience with SK (and LH somewhat unexpected).
Inspite of arriving later, the cancellation seemed like an upgrade to mee: free beer and snacks instead of a small cup of tea  


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6716 posts, RR: 77
Reply 10, posted (1 year 4 months 1 week 3 days ago) and read 4229 times:

Hi Win,

nice report about this trip to MUC. Bad to hear about the cancellation, I flew on SK659 this week and it was just slightly delayed. At least you got your first CRJ700.


PH



Nothing's worse than flying the same reg twice!
User currently offlineadamspotter From Netherlands, joined Feb 2011, 1118 posts, RR: 3
Reply 11, posted (1 year 4 months 1 week 2 days 9 hours ago) and read 4072 times:
Support Airliners.net - become a First Class Member!

Hi Win!

Its great to see a report from you again, where have you been?  
Anyway great report with many nice pictures! It looks like you had 2 nice flights and congrats on logging 2 new types!
Shame about the cancellation, great job by SAS who automatically rebooked you  
Quoting win1290 (Thread starter):
On this flight, I went for a muffin

How did it taste?

Quoting win1290 (Thread starter):
Disembarking was on both the doors in the front and rear. I had to choose to exit on the rear door

Aah, always nice to disembark via the back stairs!

Looking forward to the next part!

cheers,

Brendan


User currently offlinestipica From Croatia, joined Feb 2011, 426 posts, RR: 8
Reply 12, posted (1 year 4 months 1 week 1 day 18 hours ago) and read 3989 times:

Hi Win !

so nice to read yours EU adventures ... I have so many memories connected with MD ... super nice plane or better to say plane with character ... thanks stipica  



Open your eyes and think
User currently offlinewin1290 From Thailand, joined Jan 2012, 280 posts, RR: 2
Reply 13, posted (1 year 3 months 4 weeks 1 day 15 hours ago) and read 3579 times:

Quoting FLIEGER67 (Reply 5):
Hi, W.,

Hi Marcus!

Quoting FLIEGER67 (Reply 5):
congrats to score two new plane types. Well done with the MD and also good to see the CR7 here.
I really like these rear stairs on the MD, something definitely unique, lucky you.
Good pictures and well done story.

Thanks a lot! I was wanting to go on the MD for so long and it was great to finally get on one.

Quoting MSS658 (Reply 6):
Hi Win

Hi Marc,

Quoting MSS658 (Reply 6):
Nice report about SK and LH, glad you managed too log the MD80!
Too bad about the SK cancellation to MUC, glad they managed too rebook you without too many problems.

Thanks. Yep these kind of cancellations can happen, but how the airlines handle them are so crucial, and SAS did great in my case.

Quoting nethkt (Reply 7):
Nong Win!
Was wondering where have you been and here we go!!

Sawatdeekap P'Net!
sorry, I have been quite busy lately, but I will finish the reports of this trip hopefully this weekend  
Quoting nethkt (Reply 7):
I hope you had a great experience with SAS and Scandinavia! I know MD80s are old and rare to find but if you look closely, the plane is still in great conditions (mind the seat fabric). SAS knows how to take good care of airplanes

Absolutely! definately a trip to remember.

Quoting nethkt (Reply 7):

Pretty confidence you had wonderful time in Stockholm and Copenhagen.

Always love your trip report, nicely done and written politely with no attitude.

Thanks so much krab! I am so happy you like it. Take care krab  
Quoting jwhite9185 (Reply 8):
Hi there Win,

Hey James,

Quoting jwhite9185 (Reply 8):
Nice report there. Shame about the flight cancellation at what seemed like the last minute - also a pretty poor excuse too if you ask me!


Good to still get something a little different on the sector you were rebooked on though, rather than the standard A32X.

Thanks! Yep, last minutes cancellation can be quite annoying, but still I think SAS handled it ok in this particular case.
I agree, though SAS would have flown my using the CR9 I think, but the free drink and snack on LH was sure better than the buy-on-board on SAS.

Quoting jwhite9185 (Reply 8):
Nice to see a few pics of the MD and CPH also, as I've got a trip with that combination coming up.

Nice! Where are you heading?

Quoting roberts87 (Reply 9):
Great report, nice to hear about your experience with SK (and LH somewhat unexpected).
Inspite of arriving later, the cancellation seemed like an upgrade to mee: free beer and snacks instead of a small cup of tea

Thanks Robert!
Absolutely! the beer was well needed haha

Quoting PlaneHunter (Reply 10):
Hi Win,

Hi PH,

Quoting PlaneHunter (Reply 10):
nice report about this trip to MUC. Bad to hear about the cancellation, I flew on SK659 this week and it was just slightly delayed. At least you got your first CRJ700.

Thanks a lot!
Yep, first time catching the type was special!

Quoting adamspotter (Reply 11):
Hi Win!

Hi Brendan,

Quoting adamspotter (Reply 11):
Its great to see a report from you again, where have you been?

Great to know! I have been busy in the last few months due to work, but I will catch up on writing and reading TRs.

Quoting adamspotter (Reply 11):
Anyway great report with many nice pictures! It looks like you had 2 nice flights and congrats on logging 2 new types!
Shame about the cancellation, great job by SAS who automatically rebooked you

Thanks! It was great to get on those types, I think they are quite rare in my part of the world.
Agreed, SAS did a good job.

Quoting adamspotter (Reply 11):
Quoting win1290 (Thread starter):
On this flight, I went for a muffin

How did it taste?

I don't exactly remember, it wasn't bad  
Quoting adamspotter (Reply 11):

Aah, always nice to disembark via the back stairs!

Thats for sure!

Quoting adamspotter (Reply 11):
Looking forward to the next part!

Nice to know, I am hoping to finish the series by this weekend.

Quoting stipica (Reply 12):
Hi Win !

Hi Stipica,

Quoting stipica (Reply 12):
so nice to read yours EU adventures ... I have so many memories connected with MD ... super nice plane or better to say plane with character

Thats very nice to know, thanks.

Cheers,
Win


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