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Iberia, Business Class - A 340-600: LHR To MAD  
User currently offlineknightsofmalta From Malta, joined Nov 2005, 1827 posts, RR: 19
Posted (1 year 6 months 1 day 1 hour ago) and read 20325 times:

INTRODUCTION

When British Airways and Iberia announced their intention to tie the knot a few years back, I simply didn’t get it. And I suspect I probably was not the only one. The smart and successful British Airways merging with the hopeless mess they call Iberia. So far I’ve only ever tried Iberia in Economy Class and to be honest, they have yet to impress me. High time therefore, to give them a spin in Business Class. I will even be so kind and gracious and give them a bit of a head start. Rather than try Iberia on a ‘normal’ European route, I’ve selected the 18h40 departure from Heathrow to Madrid. This flight is operated by an A 340-600 and thus promises a level of comfort that a narrow-body simply cannot match. So off we go. Iberia, do your worst!

iberia-logo

Airlines: Iberia
Aircraft: Airbus A 340-600
From: London Heathrow T5C
To: Madrid T4S
Cabin Class: Business
Seat: 3A, window on the left side of the aircraft
Date: 28.03.2013


GETTING TO THE AIRPORT

I’m already in Heathrow actually. I arrived here on a KLM flight from Amsterdam. Heathrow is such a large place that it actually takes me over an hour to make the transfer from T4 to T5.

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I’ve just passed security, which took ages. But I have only myself to blame for that. I forgot to remove my Kindle from my case and subsequently ended up having to unpack every thing and repack it again. I have just over two hours before my flight leaves for Madrid. But what to do? I’m feeling a bit peckish. I could go to the lounge obviously, and get myself something to eat and drink there. But if I do that, I’ll miss my bird arriving and I may not get a chance to take another picture of her. It will be dark by the time we get to Madrid. So eventually I decide to go for a meal at Wagamama. I like their food and from the restaurant I have a good overview of what’s going on in and around T5. I’m all set.

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I’m just waiting for my passion fruit cheesecake to arrive when suddenly I see the reflection in the window of something big and yellow. And sure enough, shortly afterwards the mighty A 340-600 comes into view and graciously glides down onto runway 09L. For some reason I was expecting the aircraft to use one of the gates at the main building of T5. It only occurs to me as I watch her taxi back towards the terminal that the A 340-600 may perhaps be too long to use one of the stands there. And indeed, eventually the aircraft comes to a halt at T5C, the second one of the two satellites.

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BOARDING

Just before six I pay the bill at the Wagamama and make my way to the gate at C61. To do that I must first take a lift down into the basement of T5 and from there catch the automated shuttle. The shuttle calls briefly at the B satellite before continuing to the C satellite, the terminus station.

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As I arrive at the gate they’re pre-boarding families with children, of which there seem to be quite a few on today’s flight. Next up, it the boarding call for Business Class passengers and frequent flyers with status. I am impressed by how strict the BA ground crew enforce the boarding process.

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It’s quite a trek from the exit of the building to the door of the aircraft. At least part of the wall is made of glass, giving me some excellent views of aircraft approaching and landing on 09L. Eventually I reach the door and I am greeted by no less than three male flight attendants. They seem friendly enough.

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THE CABIN

First surprise: the cabin looks rather nice. Admittedly the seat is not necessarily state of the art anymore. It’s what I would term something from the first generation of hard shell Business Class seats. But still, the seat has a nice finish with leather (Or is it just plastic looking like leather?) on the armrests and around the frame of the seat. More importantly though, when extended into a bed it is indeed fully flat, horizontal and has a good height above the floor. Would I be willing to undertake a long-haul flight in this seat? Yes actually, I think so and I would probably sleep like a baby.

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It is also worth pointing out that the aircraft as different luggage bins over the central row of seats. Instead of simply having a lid that opens upwards, the bins in the middle move down when opened, just like the ones used on the B 777 or the B 747.

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This is all wrong you know. I was expecting to not like anything at all about this flight!

DEPARTURE

Departure is pretty much on time. It’s just before 19h00 and I am starting to feel tired. After all, it’s been a long day for me. I arrived in Amsterdam from Montreal at 07h50. Although I managed to sleep very well, the flight was simply not long enough to get some decent rest. And then I spent the morning walking around Amsterdam before returning to the airport in the afternoon to catch a flight to Heathrow. So it’s hardly surprising that the unthinkable happens. For the very first time in my life, physical exhaustion gets in the way of my passion (That sound so much better than obsession…) for flying. I nod off and actually miss our take-off roll – the best part of the flight. We go thundering down the runway and I miss it all. One moment we’re moving backwards as we push back onto the taxiway, the next thing I become aware of is the flight attendant placing a menu on my armrest in preparation for the meal. I realise we’re already airborne. Well at least I didn’t miss the food!

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SERVICE

How many flight attendants are there up front anyway? There are two ladies working my aisle. One of them is young, friendly and efficient, while the other is middle-aged, very friendly and takes things at a much more leisurely, pleasant pace. Two middle-aged men are serving the other aisle. And then there’s another guy, I think he’s probably the purser, working the galley.

THE MEAL

So what’s for dinner?

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As I already mentioned, Iberia still have menus in Business Class. Even on short-haul flights. Of course that should hardly make a difference, but still I think it’s a nice touch. Today we have:

  • Salad of fresh leaves with zucchini, carrot and raisins with a balsamico vinaigrette.

  • A choice of cheese battered chicken breast or baked merluza with citrus and tarragon.

  • Goat cheese with blueberries.

  • Tiramisu with red fruits cake.

  • Assorted breadbasket with extra-virgin olive oil.


From a glance at the menu it looks as though the salad and the chicken/fish are two separate dishes. But in actual fact it is merely of question of having a warm item added to the plate with the salad. I opt for the chicken breast. The meal if perfectly adequate for a flight time of only two hours and the taste isn’t bad either. The crew do two bread rounds.

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The only thing that is really vile is the dessert, the Tiramisu. Words cannot describe this abomination of artificial cream, artificial fruit flavour and probably also artificial bits of fruit.

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And then the trays are removed. Coffee and tea are served on a small, flat dish. The crew proactively offer spirits to go along with that. As a rule I don’t drink on a plane so I stick to coffee and a glass of water.

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ARRIVAL

And then comes the moment for me to give the seat a trial run. I’m exhausted and really need to get some forty winks. But again, my rest is but a short one as our mighty aircraft dips its nose and we begin our descent into Madrid. It’s rather cool of Iberia to keep the tail camera on for the approach. It’s dark by the time we reach Madrid so the runway is easily made out in the dark. Some passengers express their surprise as they notice that although we’re moving in the general direction of the runway, the nose of the aircraft is in fact pointing in a slightly different direction.

I only take one last picture as we disembark.

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Madrid’s T4 is certainly impressive but I am simply too tired to care. I’ll take some pictures of the airport on my way back to Frankfurt in a few days. We dock at the satellite. From our arrival gate it’s a walk of about five minutes to immigration. From there you take two sets of escalators down into the basement and then from there another automated shuttle to the main terminal. The shuttle journey is surprisingly long. Once I reach the main building I head for the Renfe station – the Spanish railways company. The journey from the airport to Atocha station takes about thirty minutes to complete and costs EUR2.50.

I will spend the night at the Radisson Blue close to Atocha station. Tomorrow I will catch a train and spend Easter in Toledo.

CONCLUSION

What can I say? I was really not expecting anything much from Iberia other than horrible service, bad food and worn hardware. But in fact Iberia exceeded my expectations. The seat was comfortable enough, the crew were polite and friendly and the food was okay, save for the dessert. Having said that, the whole experience was certainly not outstanding and seemed somehow very old-fashioned to me. So perhaps it is just too easy to simply say that Iberia is a horrible airline with bad service. Perhaps it might be more appropriate to say that Iberia is an airline with a product and service that are simply not competitive anymore.

20 replies: All unread, jump to last
 
User currently offlineflyingthe757 From UK - England, joined Mar 2013, 260 posts, RR: 0
Reply 1, posted (1 year 6 months 1 day 1 hour ago) and read 20289 times:
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Great little TR on an airline that really is trying to change for the better.

Quoting knightsofmalta (Thread starter):
I’m already in Heathrow actually. I arrived here on a KLM flight from Amsterdam. Heathrow is such a large place that it actually takes me over an hour to make the transfer from T4 to T5.

What took the hour? Was that in total from leaving the plane to getting through security at the other side? Im sure the bus journey itself terminal to terminal, trying to remember here, only takes around 10/15 min maximum unless you are behind one of those slow moving baggage things in that tunnel?


User currently onlinegabrielchew From United Kingdom, joined Aug 2005, 3285 posts, RR: 12
Reply 2, posted (1 year 6 months 23 hours ago) and read 19789 times:

Nice report William - great that you got a ride on the 346.

Quoting knightsofmalta (Thread starter):
First surprise: the cabin looks rather nice. Admittedly the seat is not necessarily state of the art anymore. It’s what I would term something from the first generation of hard shell Business Class seats. But still, the seat has a nice finish with leather (Or is it just plastic looking like leather?) on the armrests and around the frame of the seat. More importantly though, when extended into a bed it is indeed fully flat, horizontal and has a good height above the floor. Would I be willing to undertake a long-haul flight in this seat? Yes actually, I think so and I would probably sleep like a baby.

I flew one 346, one 343 in C on IB to HAV a few years ago.. Indeed, the seats aren't bad (shame I can't say the same for the catering or crew)

Quoting knightsofmalta (Thread starter):
One moment we’re moving backwards as we push back onto the taxiway, the next thing I become aware of is the flight attendant placing a menu on my armrest in preparation for the meal. I realise we’re already airborne. Well at least I didn’t miss the food!

I've been fairly close ot missing take off a few times, but think have managed to open my eyes just in time for full throttle! Nice that they include menus on the flights....still, i'd rather have better food than fancy menus. I don't think any other EU carriers still do menus on intra-EU flights do they?



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User currently offlinedcajet From United States of America, joined Aug 2004, 434 posts, RR: 4
Reply 3, posted (1 year 6 months 23 hours ago) and read 19703 times:

Expectations. Not great, precisely.

That is the problem with Iberia. Even as in your case, they delivered- at least it seems to me; and yet one will walk out of the plane rather skeptical, thinking it is just a flight. They have their work cut out to revert years of lousy service and condescending attitudes from their staff.

This is encouraging as a step in the right direction.



"Unattended children will be given espresso and a free kitten"
User currently offlinelychemsa From United States of America, joined Oct 2009, 1207 posts, RR: 3
Reply 4, posted (1 year 6 months 21 hours ago) and read 19381 times:

I flew on IB from Gva to New York.

I liked the flights. The only problem with IB is that they are "unreliable."

They had a schedule change and never told me. I had to spend 1 night in Madrid at my expense.


User currently offlinesultanils From Belgium, joined Mar 2010, 1730 posts, RR: 30
Reply 5, posted (1 year 6 months 10 hours ago) and read 18143 times:
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Hi William,

Nice report and I'm glad you were still able to take some 'necessary' shots before your fatigue finally took over. Well, Iberia indeed is a very mixed bag. I've had some flights with them in the past, to MEX and to LIM. Must say that the European ones (on the B752!) were far better 'crew wise' than the TATL ones. Back then, the IFE consisted only of the large overhead monitors with an abominable resolution. This airline is also very prone to restructurings and union strikes unfortunately, but you know what economic situation Spain is in...

Quoting knightsofmalta (Thread starter):
I am impressed by how strict the BA ground crew enforce the boarding process.

Good to see that. I guess in MAD it'll be a different story.

Quoting knightsofmalta (Thread starter):
Eventually I reach the door and I am greeted by no less than three male flight attendants.

That's nice and a good start to the journey.

Quoting knightsofmalta (Thread starter):
It’s what I would term something from the first generation of hard shell Business Class seats.

I find the cabin actually quite attractive with the soothing brown colours.

Quoting knightsofmalta (Thread starter):
This is all wrong you know. I was expecting to not like anything at all about this flight!

Expect the worst and you'll not be disappointed!

Quoting knightsofmalta (Thread starter):
As a rule I don’t drink on a plane

Aha, a man of principles  

Quoting knightsofmalta (Thread starter):
Perhaps it might be more appropriate to say that Iberia is an airline with a product and service that are simply not competitive anymore.

I do indeed think that is a good conclusion here.

Sultanils



In thrust we trust.
User currently offlineEL-AL From Israel, joined Oct 2001, 1313 posts, RR: 5
Reply 6, posted (1 year 6 months 9 hours ago) and read 18014 times:

What can I say, probebly the best intra-Europe business class you can find today! It's always nice to get such a large airplane for less then 2 hours flight.

Great report, thx for shearing. Jonathan



"In Israel, on order to be a realist, one's must believe in miracles" - David Ben Gurion.
User currently offlinemvecchi4 From Venezuela, joined Apr 2012, 89 posts, RR: 0
Reply 7, posted (1 year 6 months ago) and read 17136 times:

Hi there!

Great report!.

Finally a Business Class report from IB!. Thanks so much for the insight. I was looking forward for a review of their J class.

Quoting knightsofmalta (Thread starter):
seemed somehow very old-fashioned to me

That's the feeling I always get from Spain in general. I think it's their strength though, you get that "old world" feeling even when you're looking at cutting edge hardware/infraestructure, etc.

Quoting knightsofmalta (Thread starter):
Madrid’s T4 is certainly impressive but I am simply too tired to care.

Agreed. I just love T4.

Thanks again and best regards.

Miguel.


User currently offlineinfodesk From Switzerland, joined May 2006, 1459 posts, RR: 33
Reply 8, posted (1 year 5 months 4 weeks 1 day 12 hours ago) and read 16509 times:

Hi William,

You're writing these reports fast, aren't you?

A good decision to try IB out on a widebody although it seems somewhat strange seeing that bird at T5. I was in LHR a few weeks back and that Wagamama's was full, must be good.

Quoting knightsofmalta (Thread starter):
First surprise: the cabin looks rather nice.

There's certainly lots of space but I'm not a fan of the brown seats.

Quoting knightsofmalta (Thread starter):
One moment we’re moving backwards as we push back onto the taxiway, the next thing I become aware of is the flight attendant placing a menu on my armrest in preparation for the meal. I realise we’re already airborne. Well at least I didn’t miss the food!

That would have been a real shame missing the food! I don't think I've ever slept diuring take off, I was very close coming back from SIN but somehow managed to keep my eyes open until the crew were released.

Quoting knightsofmalta (Thread starter):
The meal if perfectly adequate for a flight time of only two hours and the taste isn’t bad either. The crew do two bread rounds.

Quantity wise yes, but the presentation of the salad could be better imo. There's too much in that small dish.

Quoting knightsofmalta (Thread starter):
The only thing that is really vile is the dessert, the Tiramisu. Words cannot describe this abomination of artificial cream, artificial fruit flavour and probably also artificial bits of fruit.

Looks nothing like tiramisu to me! Disgusting.

I've never flown IB myself so this was an interesting insight, thanks!

Happy flying
Infodesk   



"Do nothing in haste, look well to each step and from the beginning think what may be the end" - Edward Whymper
User currently offlinejwhite9185 From United Kingdom, joined May 2007, 1316 posts, RR: 4
Reply 9, posted (1 year 5 months 4 weeks 1 day 10 hours ago) and read 16326 times:

Hi there, great little report. Brings back the memories of my flight back from MAD on the A346 last year. I was down the back on that flight and can't say I was overly impressed.

The previous day I was in business on their A321 and the meal looked almost identical to what you were served, except a lump of pretty tough beef replaced the chicken. Interestingly I wasn't handed a menu though? Maybe that's reserved for the A346? Who knows!



A300,A319,A320,A321,A333,A343,A346,A388,732,733,734,735,738,741,742,744,752,763,772,77W,788,Q400,DC10,E145,E170,E175,E19
User currently offlineadamspotter From Netherlands, joined Feb 2011, 1162 posts, RR: 3
Reply 10, posted (1 year 5 months 4 weeks 21 hours ago) and read 15698 times:
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Hi William,

Once again great report! What a nice idea to try out IBs Business Class on their A346 intra-Europe! All in all Iberia looks better than I expected although you state it correctly: Iberia is an airline with a product and service that are simply not competitive anymore.


Quoting knightsofmalta (Thread starter):
Heathrow is such a large place that it actually takes me over an hour to make the transfer from T4 to T5.

Wow, an hour?! That is long..

Thanks for sharing!

cheers,

Brendan


User currently offlinejwhite9185 From United Kingdom, joined May 2007, 1316 posts, RR: 4
Reply 11, posted (1 year 5 months 4 weeks 21 hours ago) and read 15690 times:

Quoting adamspotter (Reply 10):

Took me half an hour to transfer from T5 to T5 the other day... No idea why you have to clear security again when you're staying in the same terminal.



A300,A319,A320,A321,A333,A343,A346,A388,732,733,734,735,738,741,742,744,752,763,772,77W,788,Q400,DC10,E145,E170,E175,E19
User currently offlineknightsofmalta From Malta, joined Nov 2005, 1827 posts, RR: 19
Reply 12, posted (1 year 5 months 4 weeks 13 hours ago) and read 15350 times:

Hi flyingthe757

Quoting flyingthe757 (Reply 1):
What took the hour? Was that in total from leaving the plane to getting through security at the other side? Im sure the bus journey itself terminal to terminal, trying to remember here, only takes around 10/15 min maximum unless you are behind one of those slow moving baggage things in that tunnel?

I think I must have just missed the bus or something. The panel indicated that the journey would take 13 minutes and that a bus would be due in eight minutes. The strange thing though, was that a bus did arrive after a bit more than 10 minutes but just kept on going. In the time I waited for my bus to arrive about two arrived for Terminal 3.

Hi Gabriel

Quoting gabrielchew (Reply 2):
I've been fairly close ot missing take off a few times, but think have managed to open my eyes just in time for full throttle! Nice that they include menus on the flights....still, i'd rather have better food than fancy menus. I don't think any other EU carriers still do menus on intra-EU flights do they?

You're quite right. I would have preferred something more substantial over a nice menu. The cardboard always leaves such a funny taste in my mouth...

Hi dcjet

Quoting dcajet (Reply 3):
That is the problem with Iberia. Even as in your case, they delivered- at least it seems to me; and yet one will walk out of the plane rather skeptical, thinking it is just a flight. They have their work cut out to revert years of lousy service and condescending attitudes from their staff.

I think that sums Iberia up pretty nicely. They probably really are trying to improve but it will be so hard to cut the nasty habits of a lifetime of mismanagement. Just a few years ago I remember checking in for a flight from Barcelona. The Iberia checkin agent was an elderly gentleman who found it perfectly acceptable to sit there doing his job with a cigarette dangling from the corner of his mouth and blowing smoke at the passengers!

Hi Lychemsa

Quoting lychemsa (Reply 4):
They had a schedule change and never told me. I had to spend 1 night in Madrid at my expense.

Charming, I'm sure you were delighted.

Hi Nils

Quoting sultanils (Reply 5):
Must say that the European ones (on the B752!) were far better 'crew wise' than the TATL ones.

It's probably a question of seniority. I can imagine the older generation being a bit more blazé.

Quoting sultanils (Reply 5):
I find the cabin actually quite attractive with the soothing brown colours.

Yeah, so do I - if you're into that kind of retro chic.

Quoting sultanils (Reply 5):
Aha, a man of principles

Not really I must confess. I just usually end up with a fat head, even after just one glass, if I drink alcohol on a plane.

Hi Jonathan

Quoting EL-AL (Reply 6):
What can I say, probebly the best intra-Europe business class you can find today! It's always nice to get such a large airplane for less then 2 hours flight.

Indeed, the size and feel of a wide-body can compensate for a lot of things!

Hi mvecchi4

Quoting mvecchi4 (Reply 7):
Finally a Business Class report from IB!. Thanks so much for the insight. I was looking forward for a review of their J class.

My pleasure, glad I was able to hepl in that case.

Quoting mvecchi4 (Reply 7):
That's the feeling I always get from Spain in general. I think it's their strength though, you get that "old world" feeling even when you're looking at cutting edge hardware/infraestructure, etc.

You're probably right. It's that old-school attitude that makes Spain and the Spaniards so charming. And after all, it has its merits. Spain is such an amazing country and some of the cities are so well preserved.

Hi Hannah

Quoting infodesk (Reply 8):
A good decision to try IB out on a widebody although it seems somewhat strange seeing that bird at T5. I was in LHR a few weeks back and that Wagamama's was full, must be good.

I know what you mean, it somehow doesn't 'fit' because you know it'll only be making a short hop. As for the Wagamama, to be honest I think it's one of the worst branches out there. But the apron views are good and it's so much better for people watching than the lounge!

Quoting infodesk (Reply 8):
That would have been a real shame missing the food! I don't think I've ever slept diuring take off, I was very close coming back from SIN but somehow managed to keep my eyes open until the crew were released.

Let me see. No, all things considered I think I would have preferred to miss the food instead of the take-off!

Hi James

Quoting jwhite9185 (Reply 9):
The previous day I was in business on their A321 and the meal looked almost identical to what you were served, except a lump of pretty tough beef replaced the chicken. Interestingly I wasn't handed a menu though? Maybe that's reserved for the A346? Who knows!

That's interesting. I was wondering too how much of the service was your bog standard European service and how much of it was particular to the A346.

Hi Brendan

Quoting adamspotter (Reply 10):
All in all Iberia looks better than I expected although you state it correctly: Iberia is an airline with a product and service that are simply not competitive anymore.

In the meantime I've had a chance to look through their inflight magazine. From what I understand their new Business Class product should be a vast improvement. Now if only they could improve the food and their staff's attitude, they'll be just fine.

Thanks to all of you for your kind words, for the encouragement and for taking the time to comment.

Cheers,
William


User currently offlineadamspotter From Netherlands, joined Feb 2011, 1162 posts, RR: 3
Reply 13, posted (1 year 5 months 4 weeks 8 hours ago) and read 15217 times:
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Quoting knightsofmalta (Reply 12):
In the meantime I've had a chance to look through their inflight magazine. From what I understand their new Business Class product should be a vast improvement

So what do you think of KLMs new Business Class? Eager to try it out?  

cheers,

Brendan


User currently offlineknightsofmalta From Malta, joined Nov 2005, 1827 posts, RR: 19
Reply 14, posted (1 year 5 months 4 weeks 7 hours ago) and read 15160 times:

Hi Brendan

Quoting adamspotter (Reply 13):
So what do you think of KLMs new Business Class? Eager to try it out?

Of course, I can't wait! Only thing I'm still trying to figure out right now is how best to find out which routes will get the new seat first and how reliable the aircraft will be deployed on those routes. Any help would be much appreciated *nudge, nudge*.

I particularly like that single seat at the very back of the cabin.

Cheers,
William


User currently offlinereifel From Germany, joined Feb 2005, 1361 posts, RR: 1
Reply 15, posted (1 year 5 months 3 weeks 6 days 2 hours ago) and read 14302 times:

Hello there,

thanks for sharing. My general impression from other reports (longhaul) is that Iberia is trying and doing well in business, weil Coach is a let down, especially longhaul (short haul I found them to be actually quite ok, as long as you're not stuck in the rows with the horrible legroom).

This flight looks perfectly nice, and for sure excellent value for money when you compare this to other flights, which are a standard coach seat with the middle seat left empty.
I also just saw in the GDS for some date in August that BA is wetleasing an IB 330 to fly LHR-MAD. It's officially a 3-digit BA flight number operated by IB, so the "responsible" carrier is BA, although IB has a codeshare on this BA flight, which in the end is a IB aircraft  


User currently offlineknightsofmalta From Malta, joined Nov 2005, 1827 posts, RR: 19
Reply 16, posted (1 year 5 months 3 weeks 2 days 16 hours ago) and read 13154 times:

Hi Reifel

Quoting reifel (Reply 15):
My general impression from other reports (longhaul) is that Iberia is trying and doing well in business, weil Coach is a let down, especially longhaul (short haul I found them to be actually quite ok, as long as you're not stuck in the rows with the horrible legroom).

I think what it is with Iberia is that the gap between Economy and Business Class is much wider than with other carriers, which only highlights just how bad their Economy Class is even more.

Quoting reifel (Reply 15):
I also just saw in the GDS for some date in August that BA is wetleasing an IB 330 to fly LHR-MAD. It's officially a 3-digit BA flight number operated by IB, so the "responsible" carrier is BA, although IB has a codeshare on this BA flight, which in the end is a IB aircraft

Oh no, looks like I'm going to make this trip again in that case. For purely scientific purposes of course, to have the comparison...

Thanks for taking the time to comment.

Cheers,
William


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 17, posted (1 year 5 months 3 weeks 1 day 23 hours ago) and read 12801 times:

Hi William


Great report to follow, thanks for sharing this with us.
Good job on logging the 346, I'm interested in taking this flight as well. Do you know the timings?

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6816 posts, RR: 77
Reply 18, posted (1 year 5 months 3 weeks 12 hours ago) and read 12457 times:

Hi Willliam,

nice report once again, good idea to try IB's long-haul J Class product on this short flight. The seats are indeed okay (apart from the colors), but the meal cannot impress me. I wouldn't mind to fly IB Business, but I keep avoiding their ultra LCC-style Y Class product.


PH



Nothing's worse than flying the same reg twice!
User currently offlineLH4116 From Sweden, joined Aug 2007, 1714 posts, RR: 18
Reply 19, posted (1 year 5 months 2 weeks 6 days 5 hours ago) and read 12076 times:

Hello William nice report as always!

I see you have ceased your TR activity at the other place and moved back here, is that right? Seems like you had a nice flight on Iberia's Business Class. Getting the A346 on that short hop must've been a great catch. Do they operate it to LHR on a regular basis now or was that just a one-off? The seat looks fabulous, and while there is a constant rave about Business Class seats having to be fully flat, I don't see why Iberia plan to replace the current seat as it still looks pretty competitive.

Though I am slightly shocked why you chose to skip the fabulous Galleries First in favour of spending time at the terminal, and money on an overpriced restaurant, when there's an abundance of fine Champagne and food to be enjoyed in the comfort of the lounge. But I guess that's just how I view things  

Thanks for sharing, and I hope to see more from you soon!

//Jonas



SAS Plus is Business Class made faux!
User currently offlineknightsofmalta From Malta, joined Nov 2005, 1827 posts, RR: 19
Reply 20, posted (1 year 4 months 3 weeks 2 days 13 hours ago) and read 10197 times:

Hi all

Where are my manners? Sorry for the late reply, I've been rather busy lately.

Hi Marc

Quoting MSS658 (Reply 17):


Great report to follow, thanks for sharing this with us.
Good job on logging the 346, I'm interested in taking this flight as well. Do you know the timings?

Thanks, my pleasure. That's a good question you ask. I was booked on BA522, which leaves LHR at 18h40 and arrives in MAD at 22:10. However, I read somewhere (and can't remember where now) that apparently one of the services between LHR and MAD will be operated by an Iberia A 330 as a wet lease to BA. But I'm not sure if this concerns this particular flight or if that would be another one.

Hi Udo

Quoting PlaneHunter (Reply 18):
nice report once again, good idea to try IB's long-haul J Class product on this short flight. The seats are indeed okay (apart from the colors), but the meal cannot impress me. I wouldn't mind to fly IB Business, but I keep avoiding their ultra LCC-style Y Class product.

Thanks. Admittedly the food really wasn't anything special. Given the duration of the flight I think they could have served a hot meal instead of a salad with one warm item on it. As for the seat, like you, I like the design and the comfort, but the colours just look a bit dated.

Hi Jonas

Quoting LH4116 (Reply 19):
Hello William nice report as always!

Thank you.

Quoting LH4116 (Reply 19):
I see you have ceased your TR activity at the other place and moved back here, is that right?

It's not so much an active decision but rather a lack of time.

Quoting LH4116 (Reply 19):
Seems like you had a nice flight on Iberia's Business Class. Getting the A346 on that short hop must've been a great catch. Do they operate it to LHR on a regular basis now or was that just a one-off? The seat looks fabulous, and while there is a constant rave about Business Class seats having to be fully flat, I don't see why Iberia plan to replace the current seat as it still looks pretty competitive.

The flight is scheduled daily with an A 340 as far as I can tell. Not sure how often they sub the big bird for something smaller though. The seat is certainly very comfortable and as you say, it really is fully flat and at a convenient height. But I think the trend these days is towards more privacy in Business Class and that you certainly do not have with these seats.

Quoting LH4116 (Reply 19):
Though I am slightly shocked why you chose to skip the fabulous Galleries First in favour of spending time at the terminal, and money on an overpriced restaurant, when there's an abundance of fine Champagne and food to be enjoyed in the comfort of the lounge. But I guess that's just how I view things

I figured you'd say that. To be honest, the more I travel, the more I find the airlines lounges rather boring and useless. The food is generally not of the best quality, very often it's easier to find a place to sit outside the lounge and nowadays you can get wifi in all the public areas anyway.

Thanks for taking the time to comment, gents. Much appreciated.

Cheers,
William


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