Sq_ek_freak From United Kingdom, joined Dec 2000, 1584 posts, RR: 21 Posted (10 years 10 months 4 days 11 hours ago) and read 12099 times:
Thai TG 625
Manila – Bangkok
A300-600 (HS-TAO) Chanthaburi
Royal Orchid Class, 17A
Scheduled Departure Time: 20:25
Actual Departure Time: 20:25
Scheduled Arrival Time: 22:50
Actual Arrival Time: 22:18
Arrived at the airport at 19:15 for the 20:25 flight. I knew that it was playing it close, especially with the sometimes unpredictably crowded terminal at Manila. Some panic started to set in when I actually saw the TG A300 come in to land above me while I was stuck in traffic. I left home at about 17:30, so I thought it would be ok. But for some reason there was a huge jam outside the airport…hence the late arrival at the airport. After completing the initial security check at the entrance, I dashed off to the Thai check in counters to find that half of them had been closed already, and there were only about 4 or 5 passengers there, bickering about some excess baggage charges. I got to the Royal Orchid check in desk and was serviced by a very nice agent. She was a member of Thai’s ground handling agent in MNL, Miascor. After a quick check in, she told me not to go to the business lounge but rather proceed straight to gate 10 for boarding. Nodded and thanked her and passed though the airport tax desks and immigration. The airport wasn’t too crowded, as by then most of the flights to Europe had left. As I made my way to gate 10, the boarding announcement was made at 19:56. This meant within 30 minutes of arrival the aircraft was ready for boarding...seemed like a really short time to me! Right by the gate there is one last security check where officials open bags one by one and search them by hand. I have always found this method very hassle some!
Boarded HS-TAO through door 2L and was greeted by the in chief of the cabin crew. She smiled and directed me to my seat. I was seated in the third row of this A300. The curtains were half drawn at the front of the aircraft so I could see everything that was going on inside the galley from my seat. The two female crew were preparing the drinks and seemed to be in a fight of some sort. Another male FA was greeting passengers and showing them to their seats. The male FA then started handing out hot towels with a smile to everybody. He also collected the towels and offered the pre take off drinks. By that time one of the female crew was sitting down in one of the crew seats while the other one disappeared. The male FA then handed put the menus and asked what we would like for our main course after take off. The choices were:
Chinese Roast Pork, Mixed Salad, Cha-soba
Pork Schnitzel with Demi-glace Sauce
Linguine Noodles, Vegetables
Grilled Tanguingue Fish with Adobo butter, Steamed rice
Chose the Fish as I had no idea what the pork with sauce was. The FA smiled and said good choice. We pushed back at 20:25 sharp and taxied towards the runway. The welcome announcements were made in barely understandable English and the safety video was played. Drinks and hot towels were all collected by the male FA with smiles. By now I was wondering why he was the only one running about the cabin doing work while the two other FAs were just sitting pretty inside the galley. At 20:30 after a short taxi and a short wait for a delayed QF 763 to land we roared down the runway and took off.
The seatbelt sign was switched off very fast after take off and the crew swung into action shortly after that. I noticed that the seat next to me was the only empty seat in the whole J class cabin. One thing I noticed is that the crew on this flight didn’t take a post take off drink order but just brought the cart down the aisle asking what people wanted to drink. I opted for a glass of OJ which was extremely sweet. One of the female crew then came around and set the tables for dinner. The movie that was aired on the flight was Driven….a bit old for main screen isn’t it? A trolley was rolled out with assorted snacks in on it like packets of banana chips, peanuts, assorted Japanese nuts….I asked for the Japanese nuts which turned out to be ok. The two female crew then came back with the trolley with the trays in them with the roasted pork appetizer already laid on the trays. The pork looked delicious and proved to be very good. When I looked at the crew, though the smiles were plentiful from the male FA, the two females were giving faint smiles, whispering what they were giving to you…like “pok”…or “fich”…good enough…but it seemed that those two were still bitter at each other…the way they spoke to each other seemed like the two had a rift. After finishing the appetizer, my fish was brought along. It looked good and tasted excellent. It seems that Thai’s catering hasn’t changed at all…excellent as usual. During my main course, a disgruntled American passenger in front of me started complaining to the FAs about the J class seat. “Is this Economy class or Business class!?!!”...”for the price I pay for this seat, I should get a bed like they have on Cathay Pacific!!”….the two helpless crew looked overwhelmed by his shouting and apologized and tried reclining his seat further, obviously in vain. He then demanded to see the “head of this flight”…the chief of the cabin crew came and apologized to him…he then said “you’re not in charge of this flight!...I want to see the captain!...this is no way to be treated…I’m American!!”…. at this point I was getting tired of this guy’s ranting…jeez…its not like the crew could help it! And what does him being American have to do with it...does he expect better service because his American? After about ten minutes of bickering as to why he couldn’t go into the flight deck to tell the captain, he said he would report this to TG’s president. Anyway…after I finished the fish, the crew came back out with the cart again which was full of crackers and cheeses. They also had fresh fruit. I passed on both and opted for the strawberry delight which I found to be disappointing…really tasted like strawberry flavored Jell-O. After that the crew cleared our tables very fast and the lights were switched off for the remainder of the flight. I noticed that the movie picture’s quality steadily declined throughout the flight until the picture was completely distorted. I’ve said it before and I’m going to say it again, TG needs to upgrade its A300s!!...Though the interior of this particular aircraft didn’t look too old, it still wasn’t good enough. Unlike my flight to Dhaka, and my previous flight to Manila from BKK on TG, this aircraft didn’t have the orchids on the walls but unlike my flight on HS-TAT from DAC to BKK, they didn’t have the new seats installed and the walls and ceilings looked very tired…a light beige color. Also, like my previous flight to Manila on a TG A300…the entertainment system was totally whack…none of the audio channels were what was listed and the feature movie wasn’t even the movie listings. Anyway…I took out my lap top to do some work at about 21:50 but an FA came (already dressed in her purple suit) and told me I couldn’t use it. Just as I started to ask her why, I felt the plane starting to descend and immediately shut myself up and switched the laptop off. I was really surprised that we had commenced our descent to early, as we were scheduled to land at 22:50. We descended quite fast. The lights came back on and the FAs handed out hot towels once again. After the collection of the towels, the cabin lights were dimmed again as the lights on Bangkok appeared below the clouds. For the first time I experienced a straight in landing at BKK without having to circle or stack. We touched down at 22:18, a full 32 minutes ahead of schedule. No idea how this happened, as the captain had said we would have a fight time of 3 hours flat. Never had a fight from Manila to Bangkok be less than 3 hours…but I didn’t mind at all!...docked at gate 22 and was off the plane by 22:25.
Overall the flight was pretty good, the crew service wasn’t substandard but wasn’t the best either unlike my return trip to MNL on TG (which ill post soon). Food was good as usual, but the equipment needs an upgrade fast. However, though the seats are substandard, there was no need for such fuss that American guy in front of me created. Overall, I’d give the flight a 8/10.
SR 103 From United States of America, joined Sep 2000, 1702 posts, RR: 42 Reply 2, posted (10 years 10 months 4 days 8 hours ago) and read 12017 times:
Sounds like TG was right on target. Believe me, I live in the US now and you have to get used to the fact that there are some Americans that just think the world of themselves. Some have their heads too far up their a** for their own good sometimes.
Do you know if Thai is replacing the A300 on the MNL flights soon? Do the 777's have PTV's?
Ryanair!!! From Singapore, joined Mar 2002, 4653 posts, RR: 27 Reply 3, posted (10 years 10 months 4 days 6 hours ago) and read 12009 times:
CMK10, some airlines number their business class seats from 10 onwards in accordance to their normal configurations with First Class cabins. Just like SQ 777-200s Raffles Class starts with row 12, whether with F Class or not.
That American passenger needs to get smacked in his ass. I would have said something to him if I was there (Like go back to NW or something...). But seriously, Thai Airways does need to upgrade their J product. It is seriously outdated. Even their F Class does not have PTVs!
Welcome to my starry one world alliance, a team in the sky!
SQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5 Reply 4, posted (10 years 10 months 4 days 5 hours ago) and read 11995 times:
Ryanair, all SQ's J class starts with row 11. You mentioned something about being in the second row although your seat was 14A or something in a previous post....
Just to clarify, you were actually on the 3rd row of J class. You probably overlooked row 11 because there are only 2 seats numbered 11. They are the 2 seaters in the middle row. The window seats on the SR series starts slightly behind the 2 seater in the middle, and start from 12.
SQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5 Reply 5, posted (10 years 10 months 4 days 5 hours ago) and read 12077 times:
What happened to the American passenger in the end? How was he throughout the flight? Were the crew firm with him or did they just smile? I don't know what I would have done if I were seated next to him... punch him in the face?
I'll bet this American passenger probably kicks up a fuss whenever he flies CX as well...some of these passengers will complain about everything. They are just attention seekers. They are best IGNORED.
Ex_SQer From United States of America, joined Apr 2002, 1435 posts, RR: 6 Reply 6, posted (10 years 10 months 4 days 3 hours ago) and read 11973 times:
Hmmm, here are some actual quotes from Americans, none fabricated....
At BKK airport: "I fought in Vietnam to save your asses from the Communists, so I deserve to be upgraded".
At BKK airport check-in: "Your mother told me you would upgrade me". My retort at the gate as he was boarding: "Do send my regards to my mother next time you see her?".
Me at SIN airport to a tour group leader taking a group of geriatrics back to NYC after a cruise: "You want an upgrade for all 42 members of your group....?!?".
At Cabbages and Condoms restaurant in Bangkok: "Why don't you accept US dollars here? That's all we have left. Restaurants in other countries are more than happy to accept US dollars". The poor waitress didn't know what to do, and in the end I stood up and said: "Just in case you didn't notice, you happen to be in Thailand and the local currency here is the Thai baht". Several other diners applauded!
Oh, by the way, did this flight originate in Osaka? TG used to (or still does?) do a BKK-MNL-OSA run and maybe this might explain the Japanese nuts. And the cha-soba.
Ex_SQer From United States of America, joined Apr 2002, 1435 posts, RR: 6 Reply 9, posted (10 years 10 months 4 days 2 hours ago) and read 11957 times:
SQ772/Ryanair!!!: List if things to sneak out? Reminds me of an incident in BKK when a JCL pax said he left a bag behind in the cabin. My staff went back to the aircraft to see the crew standing around a plastic bag and laughing. The guy had taken the listerine from the lavatory, among other choice items. Buay pai seh! Of course, there are SQ's imfamous Product Innovation People - not sure if you knew them, SQ772, but there was one girl who managed to persuade a BA crew to hand her their Club World cutlery and bowls....
SQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5 Reply 10, posted (10 years 10 months 4 days 2 hours ago) and read 11953 times:
Haha...SQ's Product Innovation people are better at copying than innovating...IMHO.
I used to have a habit of asking the station manager of other airlines for an exclusive guided tour of their aircraft. It was during those walks through the cabin that I would ask the other SM for permission to take certain things out of the aircraft...eg. inflight mags, barf bags, inflight giveaway items etc etc....
I know what you must be thinking now, Ex_SQer...buay pai seh right?.... why else do you think I became an SM? Because I love to meet people, travel around the world and face unreasonable passengers? NOT!
Ryanair!!! From Singapore, joined Mar 2002, 4653 posts, RR: 27 Reply 15, posted (10 years 10 months 4 days ago) and read 11939 times:
Me? Travel Journalist? That would be the day... I am still hoping!
Xinjiang flies the IL86, an ex Aeroflot (who else?) equipment. I think it is one of the most beautiful planes to ever come out of Russia, or Soviet Union. Then again, the design wasn't really Russian, was it? Its an Airbus inspired design!
Sq_ek_freak From United Kingdom, joined Dec 2000, 1584 posts, RR: 21 Reply 18, posted (10 years 10 months 3 days 22 hours ago) and read 11940 times:
to SR 103, Actually TG 625 is the second TG flight of the day to MNL. They have an earlier flight that leaves MNL at 14:40. That flight (TG 620) is operated by a Boeing 777-200 or sometimes an A330-300. I dont think TG is going to switch the second flight to a 777 anytime soon, reason being everytime I fly on the night flight Econ class is always about 70% full. The 777s have PTVs but only in J class and only have 6 channels.
Ex_SQer, the flight didnt originate from Osaka, so I too was surprised to see the Japanese selection in the menu. Incidently, the lunch served on TG 620/621 is exactly the same meal served as dinner on TG624/625.
About that stupid American passenger, after his little speech to the chief FA he kept quiet. He was rude to the crew throughout, but the TG FAs just continued to smile and be corteous to the jackass. I was impressed by that. I wouldnt be able to be nice to that guy if I were in the crew's position.
hmm...sneaking out stuff from the airplane?...one time I was flying with my cousin from HKG to MNL on CX's Marco Polo Club...I went to the flight deck for landing on that flight, and when we reached home I saw that my cousin had taken the CX wine glass, cutlery, and some small bottle of cologne (from the lav I guess). I laughed and asked him why the hell would he take that sutff, and he claimed that they handed those out as Christmas presents while we were landing and while I was in the flight deck...he expected me to believe that!...
Ryanair!!! From Singapore, joined Mar 2002, 4653 posts, RR: 27 Reply 19, posted (10 years 10 months 3 days 21 hours ago) and read 11923 times:
My grandmother used to stuff bread rolls into her handbags like as if she knew that she was going to starve later! She would spread butter and sugar in them and wrap it in tissue. She would also ask her neighbours if they were eating their rolls, normally not because they are always hard as rocks!
So if we are on the road in USA, I would say I am hungry and voila... a buttered sugary bread roll would appear from my grannie's handbag! Something like Doraemon's magical pouch.
She would also take the cologne, moisturiser, toothbrush / paste, pillow (now I know where I got that from)...
You go granny!
Welcome to my starry one world alliance, a team in the sky!
SQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5 Reply 20, posted (10 years 10 months 3 days 15 hours ago) and read 11906 times:
If I am a passenger in P or J class, I usually feel too conscious to sneak out anything (that's where Ryanair!!! comes in...thanks again for those pillows, very comfy..hahaha).
If I am travelling Y class, I usually keep the amenities ziplog bag that SQ provides, clear the seat pocket of its menu, inflight magazine, entertainment guide, dutyfree catalogue and healthcare guide. I always store my laptop under my seat so that it will be easier for me to slip them in when no one is looking... ok, very L.C.
My current colleagues have also been reminded to collect the menu and inflight magazines for me whenever they travel. None of them have agreed to take cabin interior pics for me so far :-( Best of all, my ex-colleagues in SQ send me copies of SQ's inhouse newsletter, OUTLOOK regularly.
I hardly ask for inflight giveaways... except the blue Y class pen (which I am currently using in the office. Very good quality, better than those in P class).
I still have a bag full of playing cards, SNAP game, P class pens, shaving kit and combs, toothbrushes, mini chess sets, P class writing kit etc....courtesy of the crew on my last flight as an SQ staff.
It's a little impossible to sneak cologne and moisturizers into your bag nowadays because SQ removes the bottle covers during the flight. Brilliant way to ensure pax don't "steal" them.